[Q] Speakerphone icon gets stuck... Any ideas? - Captivate Q&A, Help & Troubleshooting

Hi:
I am brand new to the Captivate and loving it.
I do have an odd glitch every now and then.
When I am on a call using speakerphone, sometimes the phone seems to lockup, the call stays connected, but the screen becomes unresponsive. After it recovers, the speakerphone icon stays on, even after the call is hung up.
In order to get it to turn off, I have to reset the phone.
Any ideas why this is happening, and how I can get it to stop?
Thanks!

Where is the speakerphone icon? I use speakerphone a lot and I've never had any long lasting icons appear. My captivate is 2 months old now and from what I can tell, yours is newer. It might just be a bug in newer devices.

Hi:
When it gets stuck, the normal speakerphon icon in the notification bar (where I pointed the arrow to) stays on.
Also, I sometimes have that little blue icon when I place a call (circled in purple).
This icon looks like the oned in NOled, but it appears there even if I uninsatll NoLED.
Thanks so much!
PS: The first screenshot is a screenshot of phone getting stuck, but with no speakerphone on. Please forgive the horrible paint job lol.
The second and third are after the phone unhangs with speakerphone on(which happens quickly, about 30-45 seconds). You can see the speakerphone icon stays on. Phone has to be reset in order for the icon to go away.

Related

Power Button

is teds tools or noled the only kinda sorta way around pressing the power button to turn the screen on while talking on your phone after it goes dark? i press my power button while on the phone during a call and it drops the call.
you should just have to pull the phone away from your face, or turn it flat while on a call to turn the screen on.
The captivate has a proximity sensor that has the screen turn on when it pulls away from your face. If the screen is not turning on, there could be a problem with the sensor.
how about when using a bluetooth headset or headphones? i just called myself and set the cell phone down until it went dark, picked it up and not even teds would pop back up so i pushed the power button and it cut me off again.
trapjawmusic said:
how about when using a bluetooth headset or headphones? i just called myself and set the cell phone down until it went dark, picked it up and not even teds would pop back up so i pushed the power button and it cut me off again.
Click to expand...
Click to collapse
WTH is teds???
guess it was a bug with the cognition rom. i started getting process errors during phone calls when i dialed out. removed the rom, reset to factory and the problems are gone. i can now push the power button to light the screen up during a call without it cutting the call. but im still planning on taking it back to trade it for an atrix

Loudspeaker remains on

Hey guys,
I've noticed that my phone's Loudspeaker stays on and does not turn off (it makes a quiet shshshshshsh sound) as usual after 2 or 3 seconds after playing a sound it should turn off. but it doesnt.
This happens randomly, and i cant find exactly when it happens, and i have to soft reset the phone to make it right.
it uses a lot of battery power. when i feel that the phone eats up battery, i put the phone near my ear and there is shshshshshsh noise.
but after soft reset, it has great battery life.
any reason?!!
I just noticed this sound today! it is weird! wth is up with it? is htc aware?
erebusting said:
I just noticed this sound today! it is weird! wth is up with it? is htc aware?
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Click to collapse
So this is not my phone's problem only. I think the os causes the problem.
I've found that this happens after receiving SMS, if i'm in sms page (where i type message) and screen is turned off.
(in the sms page it playes a ding sound instead of sms tone. but sometimes when screen is turned off, it plays both 'Ding' and sms tone. in this case loudspeaker stays on with a noise, and eats up battery)
It should happen with every WP, so dont be worried.
Regards,
SL55
same speaker problem with my HD7 !
any solution ? i don't think other phones have same issue. most probably it is HD7 bug.
Shahab2500 said:
Hey guys,
I've noticed that my phone's Loudspeaker stays on and does not turn off (it makes a quiet shshshshshsh sound) as usual after 2 or 3 seconds after playing a sound it should turn off. but it doesnt.
This happens randomly, and i cant find exactly when it happens, and i have to soft reset the phone to make it right.
it uses a lot of battery power. when i feel that the phone eats up battery, i put the phone near my ear and there is shshshshshsh noise.
but after soft reset, it has great battery life.
any reason?!!
Click to expand...
Click to collapse
Mine does this also, when it stays on i get no message tone or ringtone when i get a call or text, its very anoying! if i re start the phone it's ok for a while.

Keep screen locked during call on headset!

I keep my phone in my pocket with the screen next to my leg or chest depending on what I am wearing etc. I have my earphones plugged in and use the inline mic for answering calls. However the screen comes on when I get a call and because the screen is next to my skin through thin fabric it causes the phone to react as if touched so I get call hangups during a call and when the call ends the screen is still unlocked and does other funky things (like skipping tracks in my music player).
I use an app to keep the screen ON during a call so when I am on speakerphone it does not blank out.
How the hell do I have the screen remain locked during a call on headset and ON during a call when on speakerphone (and still respond to the proximity sensor when used normal so blanks when near my face)?
This is a terrible design flaw!
EDIT: Looks like the answer is here.
http://forum.xda-developers.com/showthread.php?p=30335496
Why you not make that default option HTC???
EDIT2: Dammit! That only works when the call is incoming. It still does not stop the screen from waking when I answer the call from the headset!!!
I just purchased Headset Screenlock thinking that would do the trick. But if I answer the call (by ringing myself from a land line phone) the screen shows the incoming call with the answer or decline options (which can still get answered or hung up accidentally by the look of things) and if I answer the call using the headset button the screen goes blank and after that...nothing. I cannot get the screen back! I have to reboot the phone holding the power button down for 10 seconds.
I went back immediately to get a refund but it was not available. Pretty sure it was less than 15 minutes too. The developer of the app says he will give a refund if not satisfied within 24 hours. But how? I have emailed him asking and telling him about the crash etc.
This is really frustrating.

MOD PLEASE DELETE incoming ring cuts off

I'll be darn if I can figure out what is going on here.
4.1.2, stock except for custom kernel brick bug prevention.
I've had this rom running since it was released (this is a note international, GBT via amazon, used in the states)
Never had an issue, but I've started to notice a couple missed calls. Today, I saw what was happening.
Incoming calls, the ringer only rings for maybe 1/2 second, phone continues to "ring" but you never hear
anything! It's like it has been silenced as if you quickly pressed a button. That's how it acts without bluetooth.
If I have my bluetooth (jawbone ERA) turned on, SOMETIMES, if the screen is off, it NEVER rings, on the speakerphone
I'm using to dial my Note, I hear it ring 2 times, then go directly to voicemail. Sometimes it does that, sometimes it does
not, otherwise, the phone ringtone plays for a split second, headset continues to ring normally. Screen shows the incoming
call, but no ringtone. I haven't tweaked, installed, updated anything to cause this. Just one day it started doing it.
I'm about to do a clear reset, but it's just a PITA to set it up. Device is going on 18 months old, first issue I've really had
with it other than a bad USB port or a worn battery.
Any clues?
edit: Found the issue...I use call control as a phone number blocker. In settings, I had on for blocked calls, "remove partial ring" turned on. Once that was turned off, everything started working.

Microphone and screen-on issues

Hi all,
I've come across a couple of problems with the phone that I've put down to manufacturing, but I'm not really seeing anyone else complain about them. I'd just like to see if anyone else is experiencing these issues or if I should have my phone replaced under warranty.
Issue 1: Microphone.
During a call, people can hear me clearly, but if I switch to speakerphone (or use an app like Skype or Viber, which usesspeakerphone for video calls), they have trouble hearing me. I know there is an issue where the mic stops working for some people, but mine is still working...only I sound very faint to the other person. If I bring my face right up to the phone and speak, they can hear me somewhat clearly, but it defeats the purpose holding it to my face when I'm in a video call.
Issue 2: Screen touches during a call.
I've noticed that when in a regular call, the screen turns off when I bring the phone to my face, and turns back on as I pull the phone away, which is fine. The problem is though, that while the screen is off and pressed to my ear, shortly after the light of the screen turns back on and it seems I've been pressing things with my ear, e.g. pulled down the notification shade, opened an app on my home screen or opened my app drawer, etc. Is anyone else noticing the screen turning back on mid-call? Or does anyone know if the screen still responds to touches even though the backlighting is off? Or is this an iPhone 4-esque situation where I'm "holding it wrong"?
Thanks guys
I take it the lack of responses means that no one else is experiencing the issue and that I should swap it under Warranty :/
ronnie301184 said:
I take it the lack of responses means that no one else is experiencing the issue and that I should swap it under Warranty :/
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Click to collapse
nope. my speakerphone works great, everyone hears me very clearly. and during calls, when my screen goes off, the screen is actually off and my ear doesnt register touches. and yea, id rma it.
ronnie301184 said:
Hi all,
I've come across a couple of problems with the phone that I've put down to manufacturing, but I'm not really seeing anyone else complain about them. I'd just like to see if anyone else is experiencing these issues or if I should have my phone replaced under warranty.
Issue 1: Microphone.
During a call, people can hear me clearly, but if I switch to speakerphone (or use an app like Skype or Viber, which usesspeakerphone for video calls), they have trouble hearing me. I know there is an issue where the mic stops working for some people, but mine is still working...only I sound very faint to the other person. If I bring my face right up to the phone and speak, they can hear me somewhat clearly, but it defeats the purpose holding it to my face when I'm in a video call.
Issue 2: Screen touches during a call.
I've noticed that when in a regular call, the screen turns off when I bring the phone to my face, and turns back on as I pull the phone away, which is fine. The problem is though, that while the screen is off and pressed to my ear, shortly after the light of the screen turns back on and it seems I've been pressing things with my ear, e.g. pulled down the notification shade, opened an app on my home screen or opened my app drawer, etc. Is anyone else noticing the screen turning back on mid-call? Or does anyone know if the screen still responds to touches even though the backlighting is off? Or is this an iPhone 4-esque situation where I'm "holding it wrong"?
Thanks guys
Click to expand...
Click to collapse
Never faced any of such issues with my nexus. You should go for a replacement

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