Is it impossible to enable the 3-button download/ recovery mode?
With the vast amount of talent on this forum, why hasn't there been a bounty yet, or am i really late on this.
Official Froyo is coming through very soon. I'm guessing it'll be through Kies.
I've updated firmwares (on a Nokia) through the official way, and it froze mid-way, and then the phone bricked on me.
got the i9000m currently, but its not used on Bell. Have read on this forum, that Samsung doesn't upholds its warranty if you're not using it on Bell.
I'd prefer not to take the chance on a complete dead phone. even if they did warranty it, i'd lose the handset for a couple weeks.
Not officially, since this is just a question thread.
But i'll paypal anybody $75CAD that can enable the 3 buttons through a DUMMIE simple process, before Samsung officially releases a fix for this.
I encourage many others to join, since this is a major issue. i believe some people just one day out of nowhere had a brick galaxy S.
What's the point when Samsung have already stated it will be rectified in the future.
You mean, Samsung Canada Facebook page have said they will rectify it. Still any proof that it is an official Facebook page yet?
$50 from me for a fix.
$100 from me lol
100 from me for a fix
Ziostilon said:
got the i9000m currently, but its not used on Bell. Have read on this forum, that Samsung doesn't upholds its warranty if you're not using it on Bell.
I'd prefer not to take the chance on a complete dead phone. even if they did warranty it, i'd lose the handset for a couple weeks.
.
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Click to collapse
my phone died on me on sunday and after phoning samsung and bell i finally ended up going in to a bell store and they took it in to repair it, i'm not with bell i have it unlocked for telus. I just told them I bought the phone because I have 6 months left with my telus phone and then i'll be transferring to bell so i wanted a bell phone. they took it in no problem
Samsung said they would fix this problem. So devs are probably waiting for Samsung. If they don't I'm sure something will come along in the near future.
jensy said:
You mean, Samsung Canada Facebook page have said they will rectify it. Still any proof that it is an official Facebook page yet?
$50 from me for a fix.
Click to expand...
Click to collapse
The reason I say this is because I've talked to several (read: three) Optus reps in my Country, and none of them have even heard of the issue. This makes me concerned that some facebook page says "all good, we're working on it" but none of the distributors have been given a heads-up officially..
Related
The order page currently states that the AT&T compatible version is unavailable. Does state temporarily. But has this happened before?
I mistakenly ordered a T-Mobile version but actually really think something malfunctioned in the order process since I clearly clicked the AT&T model and double checked it. The receipt stated the T-Mobile version though and I caught that too late to cancel it before it shipped.
It's going back to Google now. But I am now unable to order the AT&T model. Has this happened before? How long did it take to receive more? I'm curious because they've stated they're closing the web store and I'll be disappointed if I missed out because of a crappy mistake or technical glitch.
Edit: Post on page 2 gives confirmation that they aren't gone yet but are simply out of stock.
wow, that's interesting. its certainly new, as I ordered one thursday and got it today.
Sadly, I don't know if this has happened before though... :-/
-Taylor
This really bites, because I REALLY wanted to buy one today
If anyone knows anything, please do share... I sent off a message through the contact page, so I'll see if they get back to me.
It will be really hard to get one in Canada if they stop selling it...
First I heard of it being unavalible since launch. Could be because they are hashing the inventory getting froyo on shipping phones.
AFAIK google is taking down all N1's minus ones on contract, i heard that from one of the news sites a few weeks ago. Could be wrong tho.
I ordered mine Sunday evening and got it this morning; I hope they're not taking them down yet, I'm definitely enjoying this phone. Just afraid to flash ROMs and brick my phone. >.<
Flashing roms has never bricked an android phone...
jug6ernaut said:
AFAIK google is taking down all N1's minus ones on contract, i heard that from one of the news sites a few weeks ago. Could be wrong tho.
Click to expand...
Click to collapse
I really hope that isn't true... I looked on ebay, and the prices for N1's are crazy... Rogers doesn't seem to get Android phones here until they're obsolete... And I refuse to get a phone with a fruit on it...
Gwhiz2K said:
I really hope that isn't true... I looked on ebay, and the prices for N1's are crazy... Rogers doesn't seem to get Android phones here until they're obsolete... And I refuse to get a phone with a fruit on it...
Click to expand...
Click to collapse
It is true. But they will not be taking them down yet. They said they would run the store for a long while yet, until the Nexus One is with carriers and in stores around the world. And still they said they would keep it up a while after even that happens.
Don't worry, the store is not going away for a long time.
hey OP, could you update this when you find out if this is permanent or not?
thanks
evilkorn said:
Flashing roms has never bricked an android phone...
Click to expand...
Click to collapse
What he said.
Now flashing radio or SPL. That can brick your phone.
Yea, once I get solid info I'll update the original post to reflect what I find.
I still plan to order one if they become available as a development device. Was hoping for an AT&T version so I could swap sims with my iPhone and use whichever device fit my needs for the day.
I've been looking in to this as well. My girlfriend went to purchase one this evening after trying playing with mine for a few weeks and they are unavailable. I was aware Google was going to cease selling them online, but their blog post said the would first establish a presence in third-party retail outlets, then pull them from the store. Hopefully this is just a temporary shortage or something and not the end of the at&t Nexus One.
Edit: OP, I just stumbled across the answer to this on the Google Support Forums. A Google employee responded to this question saying they would have more in stock in the next few days. I'd post a link, but I'm too new lol
jmbrown32 said:
I've been looking in to this as well. My girlfriend went to purchase one this evening after trying playing with mine for a few weeks and they are unavailable. I was aware Google was going to cease selling them online, but their blog post said the would first establish a presence in third-party retail outlets, then pull them from the store. Hopefully this is just a temporary shortage or something and not the end of the at&t Nexus One.
Edit: OP, I just stumbled across the answer to this on the Google Support Forums. A Google employee responded to this question saying they would have more in stock in the next few days. I'd post a link, but I'm too new lol
Click to expand...
Click to collapse
No worries on posting a link. I'll trust you since it makes sense based on what you said. I figured it was temporary but wanted to see if this was a normal thing or not.
I'll have to pick one up as soon as they become available. Thanks for the heads up
jmbrown32 said:
I've been looking in to this as well. My girlfriend went to purchase one this evening after trying playing with mine for a few weeks and they are unavailable. I was aware Google was going to cease selling them online, but their blog post said the would first establish a presence in third-party retail outlets, then pull them from the store. Hopefully this is just a temporary shortage or something and not the end of the at&t Nexus One.
Edit: OP, I just stumbled across the answer to this on the Google Support Forums. A Google employee responded to this question saying they would have more in stock in the next few days. I'd post a link, but I'm too new lol
Click to expand...
Click to collapse
I just posted links like this for my first week
www (dot) google (dot) com
This might be link with the employee response
glad they are not gone for good yet, I need another one for me, and want one for my wife
The option appears to be back up today
Just buy one off the Bay...it's what I did. Might be a few bucks more, but whatever.
techlogik said:
Just buy one off the Bay...it's what I did. Might be a few bucks more, but whatever.
Click to expand...
Click to collapse
Bought mine last Wendnesday $500 shipped xD.
So I read about Sammy's press release on Engadget, and I was curious so I went to poking around Rogers' website. I'm pissed that they just snuck out the Nexus S, likely when it was released I would have been within my 30-day/30-minute window and could have returned this phone for it. And now they're tempting me with the xperia play... But really the captivate is fine, I just want official GB.
But what's weird is that on the Rogers spec sheet for the Captivate, it now says that it runs Android 2.3?! Is this just a good old fashioned lie from Rogers, is it an indication that new Captivates they sell have GB, or is it a sign that an update is out/forthcoming? I remember how silently the Froyo update was rolled out... anyone know anything about this?
Tech support, predictably, doesn't know anything.
Where did you see the spec sheet that says 2.3? Their website still shows 2.1.
http://www.rogers.com/web/link/wirelessBuyFlow?forwardTo=PhoneThenPlan&productType=normal&productId_Detailed=I896BLKR&N=52+11
weird...never mind! I most definitely did see 2.3 on the captivate page, because I remember looking at the image and all of the specs while on the phone with the tech guy. but it was right after I was looking at the Nexus S specs, and I can't reproduce it now, so i think it was a website bug - for some reason it was showing me the same specs I saw before, but under the captivate header.
Anyway tech support never knows when a new firmware is released until 2-3 days after we inform Rogers social media team about it. Samsung never sends a head up to them before releasing on Kies. It happened on 2.2 and will be the same for 2.3.
silvertag said:
Anyway tech support never knows when a new firmware is released until 2-3 days after we inform Rogers social media team about it. Samsung never sends a head up to them before releasing on Kies. It happened on 2.2 and will be the same for 2.3.
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that is wrong...
how does the 5 rogers bloat programs get into the update? hmm? and custom settings ect?
samsung doesnt do that for every carrier out there, just doesnt. you think samsung would cripple the phone for at&t ?
rogers releases the update. but from higher up.
rogers tech support gets no notice or warning. which is dumb but it happens
I installed the OTA for kit kat and my phone lost touch control as some other threads are stating. I tried everything, odin , side loading and nothing worked so i went to device center with my active that is no longer under warranty. As soon as i told the representative that i have the active and i did kit kat update he said "and your touch screen doesn't work?" He told me they had tons of people come in today for that issue. I always look on xda first when i have a phone problem so i just wanted to write this post to warn people not to do ota because this could happen, and also for people dealing with this it is a known issue and the device center knows about it.. This guy was awesome btw he even swapped out my battery and gave me the new back cover. Its the little things in life:laugh:
How could it be out of warranty? The phone came out in June and it carries a one year warranty. That is assuming you didn't void it somehow...
mrmartin86 said:
How could it be out of warranty? The phone came out in June and it carries a one year warranty. That is assuming you didn't void it somehow...
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Click to collapse
Thats what i thought! It does have a one year warranty right? I was talking to a rep from att on their online chat service and she was saying that it was only a 3 month warranty which didn't seem right to me. She also told me that the unresponsive touch screen was not a "known issue". I said to her, its only been out a couple of days it can still be an issue with the update. I wasnt gonna bring up warranty with the guy at the device center. As soon as he came walking out with a shiny new (refurbished) active i was very happy and keep my mouth shut.
hm.. I told my brother-in-law to give samsung a call. seems like alot of people are having this issue.. unresponsive, burn in, and super hot battery after kitkat..
NJ_RAMS_FAN said:
hm.. I told my brother-in-law to give samsung a call. seems like alot of people are having this issue.. unresponsive, burn in, and super hot battery after kitkat..
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Click to collapse
im glad you mentioned the burn in's...looked like a plasma tv when it gets an image burned into it....i had the top left of the download screen when in odin burned in..lol. the past 4 days i have been scratching my head to what i did wrong with my phone, glad to know i wasn't the only one. att really should stop the ota and fix it
Update on hold
read this:
http://www.sammobile.com/2014/04/22/samsung-and-att-put-the-galaxy-s4-active-kitkat-ota-update-on-hold/
Regards
Krog
The phone carries a 1 year warranty from Samsung. AT&T offers no warranty on any of the devices they sell but they are allowed to make exceptions on a per case basis. My Active has been shipped off to Samsung 3 times now since June.
Krog72 said:
read this:
http://www.sammobile.com/2014/04/22...e-galaxy-s4-active-kitkat-ota-update-on-hold/
Regards
Krog
Click to expand...
Click to collapse
Thanks for the link! Wonder how long it will take to roll out a fix. Will be scared to flash after dealing with this crap
Sent from my SAMSUNG-SGH-I537 using xda premium
I have had the LG G2 for a year now and I am experiencing issues with coverage. I am dropping calls or just not receiving them at all lately. I had verizon open a case about this last week which they promptly forgot to handle. Today I called back and asked for the results of the claim and was told that Verizons tech believed the issue was my phone, not the network.
I was then told I needed to have my phone replaced and the replacement would be out of warranty. Essentially..If it happens again, it's solely my problem. Being that this was a horrible offer I declined and stated I would want at least 6 months worth of warranty to cover the device for THIS issue alone. I was told a supervisor would call me and later she did. She refused a 6 month guarantee (on this issue alone) and asked me if I would be interested in resolving my issue by joining their edge program.
YEP! They suggested I essentially pay full retail for a phone to ensure this did not happen again. "Try another phone! It's an issue with the G2!", they said.
I don't want to be long winded, so here is some of the chat I had today. This is the 4th person I spoke to.
Cody: Thus far my option have been - Receive another LG G2 and hope it does not have the same issue (which would be fine if you all would allow me a warranty insuring a replacement if it did) or pay full retail for another device through Edge. Those are not great options.
Eliza: Thank you for that information! Please allow me a moment to access your account.
Eliza: I have an option for you, but it will require you to pay full price. Are you familiar with our device payment plan?
Cody: I'm being offered to pay full price to replace a device that Verizon acknowledges is faulty...
Eliza: This is similar to our Edge program, in that you will make the payments over a set amount of months. The Device Payment Plan allows those payments to be made over 12 months. Would that interest you?
Cody: I am not paying full price to correct an issue that Verizon has determined is not my fault.
Eliza: I understand. The only other option in this case would be the Certified Like New Replacement. I am sorry I don't have a more suitable option for you at this time.
Cody: Can you offer me a guarantee that the device will be replaced again if I have this same issue?
Eliza: No, I cannot. I can however assure you that this issue is not common with your device.
Cody: You're telling me "Hey, we understand that this isn't your fault, but you are still somehow fully responsible for the solution. You may have a phone that is possibly going to do the same thing..OR you can pay full retail for one"
Eliza: I apologize that we were unable to find a solution for you today. I will document your account with what we have discussed and gone over. Can I answer any other questions for you today?
Anyone else dealt with anything like this? I have loved this phone, but this is ridiculous. I cannot make or receive calls about 20% of the time & my G/F will be right next to me having no issues with her phone (iPhone, Verizon).
Delete... Delete...
cmhphotog said:
I have had the LG G2 for a year now and I am experiencing issues with coverage. I am dropping calls or just not receiving them at all lately. I had verizon open a case about this last week which they promptly forgot to handle. Today I called back and asked for the results of the claim and was told that Verizons tech believed the issue was my phone, not the network.
I was then told I needed to have my phone replaced and the replacement would be out of warranty. Essentially..If it happens again, it's solely my problem. Being that this was a horrible offer I declined and stated I would want at least 6 months worth of warranty to cover the device for THIS issue alone. I was told a supervisor would call me and later she did. She refused a 6 month guarantee (on this issue alone) and asked me if I would be interested in resolving my issue by joining their edge program.
YEP! They suggested I essentially pay full retail for a phone to ensure this did not happen again. "Try another phone! It's an issue with the G2!", they said.
I don't want to be long winded, so here is some of the chat I had today. This is the 4th person I spoke to.
Cody: Thus far my option have been - Receive another LG G2 and hope it does not have the same issue (which would be fine if you all would allow me a warranty insuring a replacement if it did) or pay full retail for another device through Edge. Those are not great options.
Eliza: Thank you for that information! Please allow me a moment to access your account.
Eliza: I have an option for you, but it will require you to pay full price. Are you familiar with our device payment plan?
Cody: I'm being offered to pay full price to replace a device that Verizon acknowledges is faulty...
Eliza: This is similar to our Edge program, in that you will make the payments over a set amount of months. The Device Payment Plan allows those payments to be made over 12 months. Would that interest you?
Cody: I am not paying full price to correct an issue that Verizon has determined is not my fault.
Eliza: I understand. The only other option in this case would be the Certified Like New Replacement. I am sorry I don't have a more suitable option for you at this time.
Cody: Can you offer me a guarantee that the device will be replaced again if I have this same issue?
Eliza: No, I cannot. I can however assure you that this issue is not common with your device.
Cody: You're telling me "Hey, we understand that this isn't your fault, but you are still somehow fully responsible for the solution. You may have a phone that is possibly going to do the same thing..OR you can pay full retail for one"
Eliza: I apologize that we were unable to find a solution for you today. I will document your account with what we have discussed and gone over. Can I answer any other questions for you today?
Anyone else dealt with anything like this? I have loved this phone, but this is ridiculous. I cannot make or receive calls about 20% of the time & my G/F will be right next to me having no issues with her phone (iPhone, Verizon).
Click to expand...
Click to collapse
My suggestion just have them send you a replacement chances are it wont have that issue. If it does you can cross that bridge when you get there but if it does solve your issue which I am certain it will. No need to truly worry about the what if at this point just have them send you a replacement and then deal with it if the issue still exists.
Steamer86 said:
Delete... Delete...
Click to expand...
Click to collapse
You're suggesting that a thread in the general forum which discusses an issue I'm having with the device and service provider, which also asks other users if they have suffered the same issue, be deleted?
How about you delete the stick from your @$$, buddy.
Jweimn said:
My suggestion just have them send you a replacement chances are it wont have that issue. If it does you can cross that bridge when you get there but if it does solve your issue which I am certain it will. No need to truly worry about the what if at this point just have them send you a replacement and then deal with it if the issue still exists.
Click to expand...
Click to collapse
I'm thinking that is my best/only course of action. Thanks for your input!
cmhphotog said:
I'm thinking that is my best/only course of action. Thanks for your input!
Click to expand...
Click to collapse
No problem. I do believe the phone they'll said you will at least be warrantied by LG so if something is wrong you can go that route maybe. I may be wrong though but I'm almost certain a manufacturers warranty is in place even for replacement phones
Jweimn said:
No problem. I do believe the phone they'll said you will at least be warrantied by LG so if something is wrong you can go that route maybe. I may be wrong though but I'm almost certain a manufacturers warranty is in place even for replacement phones
Click to expand...
Click to collapse
Thanks again, brother. I'll do some digging on the warrenty from LG. I love the device, just need to know the calls I should be getting are coming through!
cmhphotog said:
Thanks again, brother. I'll do some digging on the warrenty from LG. I love the device, just need to know the calls I should be getting are coming through!
Click to expand...
Click to collapse
You're welcome. Can't blame you though Its definitely a very important part of The phone that's for sure.
cmhphotog said:
You're suggesting that a thread in the general forum which discusses an issue I'm having with the device and service provider, which also asks other users if they have suffered the same issue, be deleted?
How about you delete the stick from your @$$, buddy.
Click to expand...
Click to collapse
I couldn't delete my own post. That's what that is there for. Pull the log out of yours.
I work for VZW support. Our warranty under the certified like new program ends at the end of your original 1 year period or 90 days, whichever falls later. If you get a replacement sent on day 364, you are covered until day 454.
Sent from my VS980 4G using XDA Premium 4 mobile app
Edit:
This promotion ended.
Lease and easy pay only? That's stupid.
They no longer offer a two year. Anyone on a new plan that two years gets a subsidised phone charge.
RevChappy said:
I'll make this post pretty short. Sprint is giving people early upgrade for those with the LGG4 in IB agreements.
See the attachment.
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Thank you so much! Forgive me, but I do not know all of the jargon/ acronyms used in that post.
we have two lines on a family plan that have g4s (1 yr left, phone purchased from amazon, and just got them back from LG warranty repair), can we just walk in and ask for an early upgrade (and will the employee know what we are talking about or do we need to direct them to look up some sort of memo)?
Also, would we get to keep our phones or do we have to trade them in?
Thank you so much! Until I saw this we were thinking about having t mobile buy us out...
Im a troll said:
Thank you so much! Forgive me, but I do not know all of the jargon/ acronyms used in that post.
we have two lines on a family plan that have g4s (1 yr left, phone purchased from amazon, and just got them back from LG warranty repair), can we just walk in and ask for an early upgrade (and will the employee know what we are talking about or do we need to direct them to look up some sort of memo)?
Also, would we get to keep our phones or do we have to trade them in?
Thank you so much! Until I saw this we were thinking about having t mobile buy us out...
Click to expand...
Click to collapse
You would need to go on, or call and see if you have the offer on your account for it. I have yet to see the offer personally, so I can't give you a ton of details.
RevChappy said:
You would need to go on, or call and see if you have the offer on your account for it. I have yet to see the offer personally, so I can't give you a ton of details.
Click to expand...
Click to collapse
Thanks for the quick reply. I'll check it out. It seems weird that some customers would get the offer and others would not... thanks again though!
Is there a date on this? I was told it expired via the Sprint reddit.
I was in there today, and they said that the offer has expired. But they also said they are re-working the offer, and it may be coming back. I'll keep you guys updated!
Is sprint telling people that the phone has a defect on the phone
Sent from my Nexus 6 using Tapatalk
Just got a call from my local Sprint store today wanting me to come in and receive an upgrade from my LG G4 to a new phone. First, Sprint never calls me. Second, I shouldn't be eligible for an upgrade yet. And finally, I didn't even purchase the phone from the local Sprint store, I got it from Best buy. Anyone else get a call like this?
I'm in the same scenario - 2 Sprint G4's with 1 year left on a 2 Yr Agreement. Haven't heard anything from Sprint. My phone bootlooped and was handled by LG Warranty about 4 months ago. Other line still somehow hasn't perished yet, so his is SOL if his phone bootloops (cause LG warranty is over by August 1st - possibly mine too, I don't know if the warranty extends if your phone bootloops and gets replaced or not, can't remember). We got our phones through Best Buy as well. Nothing yet hear.
I would love to hear about some kind of early termination option tbh because I wanna get a S7E. Not going to LG ever again after this phone. Had everything I wanted but it's just been kind of a letdown. At least LG's warranty repair service was fast (at least for me).
KillerDisturbed said:
I'm in the same scenario - 2 Sprint G4's with 1 year left on a 2 Yr Agreement. Haven't heard anything from Sprint. My phone bootlooped and was handled by LG Warranty about 4 months ago. Other line still somehow hasn't perished yet, so his is SOL if his phone bootloops (cause LG warranty is over by August 1st - possibly mine too, I don't know if the warranty extends if your phone bootloops and gets replaced or not, can't remember). We got our phones through Best Buy as well. Nothing yet hear.
I would love to hear about some kind of early termination option tbh because I wanna get a S7E. Not going to LG ever again after this phone. Had everything I wanted but it's just been kind of a letdown. At least LG's warranty repair service was fast (at least for me).
Click to expand...
Click to collapse
It's a known issue, so even with out insurance they have to replace it for you.
stcloud99 said:
Just got a call from my local Sprint store today wanting me to come in and receive an upgrade from my LG G4 to a new phone. First, Sprint never calls me. Second, I shouldn't be eligible for an upgrade yet. And finally, I didn't even purchase the phone from the local Sprint store, I got it from Best buy. Anyone else get a call like this?
Click to expand...
Click to collapse
I believe anyone who had the device replaced by the defect easy getting targeted for the offer.
Don't you like how if your phone has the known issue, but you don't know about it or forget to get it replaced before the end of your term, you have to pay a damage fee for the known defect?
just got off the chat with sprint, it is still available if you are
"Yes, that is correct. Normally, it will only be hotter than normal if being used while charging. But since you mentioned that you are just using it as normal and not when charging, I highly suggest that the device will be physically checked by our dedicated Sprint store technicians. Yes, we currently offer advance exchange for the defective device via Repair or Warranty Exchange process, however, based on the offer, it only applies for LG G4 Device won't power on, power cycles, or freezes / fails to boot up."
barelynotlegal said:
just got off the chat with sprint, it is still available if you are
"Yes, that is correct. Normally, it will only be hotter than normal if being used while charging. But since you mentioned that you are just using it as normal and not when charging, I highly suggest that the device will be physically checked by our dedicated Sprint store technicians. Yes, we currently offer advance exchange for the defective device via Repair or Warranty Exchange process, however, based on the offer, it only applies for LG G4 Device won't power on, power cycles, or freezes / fails to boot up."
Click to expand...
Click to collapse
My device was already replaced last month due to the bootloop, would I still be eligible now?
Considering my device just bootlooped yesterday I intend to call Sprint about this because chat seems clueless, thanks for posting this.
would they let me simply terminate the lease and return the G4 phone without getting a new one? I want to cancel the line the lease is on.
I talked to Sprint and after talking to a couple reps they agreed to terminate the lease and let me upgrade to a different phone if I paid $100. It would usually take one business day but considering my phone is currently out of service they got it to 4 hours.
Unfortunately after a hour of talking, exchanges are only available. Lame. I even mentioned about our whole family has lg issues and we have been with you (sprint) over ten years and you cant or wouldnt contact us, but you can send me a stupid survey text everytime we call. Then i was told i could get the ugrade date reset for 100.00.