[Q] Need solution for "Nework Signal" problem - G1 Q&A, Help & Troubleshooting

I bought an unlocked G1 (Stock Firmware 1.6). When I inserted my sim (2G vodafone) in it, it worked. I could make calls and send msgs. I could also connect using wifi and bluetooth etc.
Later, I realized that I was loosing network randomly (any time-any place) even at those places where I got full signals in my "htc Tornado". When there is no network in my G1 and I try to manually search for network and connect, it says "your sim card does not allow connection at this time". I tried sim cards from same and different service providers but same problem.
I did case study and ruled out following possibilities:
1). Since I tried several other sim cards, there is no problem with my sim or service provider.
2). Since I get full coverage and I can make calls sometimes, so the unlocking was done successfully.
3). I also checked the radio version, it was up to date. But still, I tried re-installing the radio....no luck
4). Even if I don't have network signal, I am able to connect using wifi and bluetooth. So, I "think" and "beleive" that my radio hardware is also fine.
.....Possible problems left:
1). Hardware (loose sim connections etc)
2). Firmware
....I "Rooted" my G1...and upgraded to "CyanogenMod 6 RC1".....But the problem did not solve.
Now, the "firmware" possibility is also ruled out.
Then I searched to various forums and blogs and I found several other people having the same or similar problem. Below are few links:
1). http://androidforums.com/g1-support/5192-g1-no-signal.html
2). http://code.google.com/p/android/issues/detail?id=2845
Then I found a solution (Below is the link - I posted). I just have to turn off/on the "autosync" and turn off/on the "radio".
http://forum.xda-developers.com/showpost.php?p=8047496&postcount=29
PS. Toggling ONLY radio "off/on" does not works mostly.
Now there are two problems:
1). The solution has to be applied several times in a day to get continuous network.
2). What exactly is happening? How is this problem related to "Autosync" (if it is).
Can somebody please try to understand what is the problem? We need help......
EDIT: If I reboot after connecting to my laptop (having drivers installed) I will have full signals as long as I stay connected.

Is there a apn showing under the networks list? Like T-Mobile US?

Whenever I have network bars...I can see Vodafone APNs in the list but when there is no signal...the apns are also gone.
I also think (not sure) that whenever I am connected to wifi...I don't loose signal frequently and even if I loose....they come back automatically...I don't have to do autosync toggle and radio toggle.

Can somebody please take interest and help me????

Try to find an apn for your carrier and do it manually...see if that helps.
Unlockin' phones always result in manually setting up networks ,apn's and all sorts of things.
So try that .
Sent from my HTC Dream using XDA App

I tried that but it did not work. Moreover, I'm using CM6 rom which have all the APN settings of my service providers. I tried with two different service providers.
Please find a solution for me....My G1 is out of action.....

Have you tried to flash the latest radio?

..Yes...I have the latest radio from the cyanogen's site. I'm running CM6.
Can you plz tell me what commands can be run from adb shell to fetch out various information and logs about network, radio etc, so that I can provide you more details.

Menu > Settings > About Phone

Android Version: 2.2
Baseband Version: 62.50SC.20.17H_2.22.23.02
Kernel Version: 2.6.34.5-cyanogenmod
Mod Version : CyanogenMod-6.0.0-DS
Build Number : FRF91
##### Older #####
Android Version: 1.6
Baseband Version: 2.22.19.26I
Kernel Version: 'don't remember
Build Number : DRC93
Note: I had the problem with original firmware (without rooting) as well as the 2.2 firmware (rooted).
As long as I am connected through USB to my laptop, I don't see any network problem

same problem here!
since 2 months ago, I'm having EXACTLY same problem as you.
it happens with 1.6 vodafone original, 1.6 roms, 2.1 roms, 2.2 roms... (cyano, theOriginal,superatmel,htcmania)...
with radio updated and all the stuff. I also put it back to original 1.6 with perfectspl via a sapphire image I found in htcmania. I have STOCK 1.6, but I keep having EXACTLY THE SAME problem that you describe.
p.d. I'm Vodafone in Spain.
I'm thinking of taking the phone to the store where I bought it and have HTC fix it.

I have found a sure shot thing......please see if this can help to troubleshoot the problem.
Most of the time I don't have signals. If I reboot my phone the problem does not solve. But, if I connect my phone to my laptop (having android phone driver installed) and then I reboot my phone....I get full signals. I can make calls as long as phone is connected and there is no problem during that period.
Now I don't understand what is the problem and why is it happening?

I've had the same problem here and there. At first I thought it was a side effect from running Froyo on my MT3G that has been carrier unlocked for maybe 9 months but I was wrong..I switched back to Donut and had same issues. So I called T-mobile US and they did a network reset that helped for maybe an hour or so, they explained that maybe my phone could have been "Locked on to a cell tower that was just close enough for the phone to connect to" I just figured I'd play dumb and say OK. I personally believe that it's the cell tower here near my house causing the problem. As of right now my phone isn't acting up so who the hell knows, maybe in my case it has to do with the hspa+ upgrades as of late in my area.
Hey have you tried toggling to just the edge network and seeing what happens?, when my phone starting acting up that seemed to allow me to keep a consistent signal. You mentioned "you tried re-installing the radio", did you mean it was unsuccessful re-installing or it worked but no improvement? You should also check out HTC's developer website if that's the case, they have a good tutorial on reinstalling the radio image.
Good luck hope I had sensible input.

What do you see when you type *#*#4636#*#* into your dialer and select "Phone Information" and scroll down to "Set preferred network type"?
I believe you wanna see "WCDMA preferred" in a normal setting. It will change what it displays if you toggle to edge through the settings menu.

nrmerritt said:
I've had the same problem here and there. At first I thought it was a side effect from running Froyo on my MT3G that has been carrier unlocked for maybe 9 months but I was wrong..I switched back to Donut and had same issues. So I called T-mobile US and they did a network reset that helped for maybe an hour or so, they explained that maybe my phone could have been "Locked on to a cell tower that was just close enough for the phone to connect to" I just figured I'd play dumb and say OK. I personally believe that it's the cell tower here near my house causing the problem. As of right now my phone isn't acting up so who the hell knows, maybe in my case it has to do with the hspa+ upgrades as of late in my area.
Hey have you tried toggling to just the edge network and seeing what happens?, when my phone starting acting up that seemed to allow me to keep a consistent signal. You mentioned "you tried re-installing the radio", did you mean it was unsuccessful re-installing or it worked but no improvement? You should also check out HTC's developer website if that's the case, they have a good tutorial on reinstalling the radio image.
Good luck hope I had sensible input.
Click to expand...
Click to collapse
....any word towards solving this issue is useful for me....and thanks....
Earlier I was using WCDMA setting but later I changed it to GSM Only because my service provider does not support 3G. In either case, I had the same problem.
I succeeded installing the radio but that did not solve my problem.
So, what are you doing with your phone now?

nrmerritt said:
What do you see when you type *#*#4636#*#* into your dialer and select "Phone Information" and scroll down to "Set preferred network type"?
I believe you wanna see "WCDMA preferred" in a normal setting. It will change what it displays if you toggle to edge through the settings menu.
Click to expand...
Click to collapse
I have set it to "GSM only" because my service provider supports only EDGE. I have switched off auto-sync.
Do you have any idea about why it works when I'm connected to USB?

logcat of radio
Hi!
I am attaching here the output from #logcat -b radio
plz. see if someone can find a culprit in it.
Thanks

This is normal. Learn to live with it.

I have ****ty tmockery service here. Of our 5 family phones, only my wife and I (G1's) have relatively decent service. I modded ours as listed below. My children's phones, samsung gravity's, have horendous service! They have to walk around to find a spot. All of this is at home... we live in a low spot. There is no chance of us ever getting 3G in this area.
Our G1's used to have the same issues as theirs. I modded our G1 antennaes with psuedo- tesla coils and doubled our coverage! I'm using the xda app right now and can't take or post photos of it, but it works. I'm also running the lasest radio. 23.02 I think..
We live in a brick home. Before, I would have to walk to the far left vorner of our backyard or the frontyard near the road to get enough service to make a call without losing service. I'm sitting in the bathroom right now and have 4 bars! Used to be that I would get one or none right here!
I'll give you basic instructions and will post pics later. I take NO responsibility if this burn, breaks or melts your device. Only do this on phones that have no warranty or the warranty has been voided! IE. I have a bronze and replaced the silver keys with black ones! This will void any warranty you have!!!
Remove back, batt, and sim. Take a wire, your choice of size, and remove the insulation. Sepparate all the strands. Choose one strand. Remember, the thicker the strand, the harder time you'll have keeping your back on the phone. There's very little clearance in there. On the back of your phone, the radio antenna is on the right side. Same side as your volume button. On the lower end of it, remove some of the paint/sealant. 4mm x 4mm maybe... enough to solder on. Set your wire end on this spot. Lay the wire down the phone's back. You will need this to be inside the flat area and not on the curved slope. When you get to the same spot on the bottom, make a sharp turn left. Go close to the sim card area and make it turn up. Near the battery are turn it right. Once you get near the wire again, turn it down. Stay about 2mm away from the wires original path. Continue these turns until you run out of room. In the end, you'll have a wire that spirals to its center in a box fashion. Lay the wire back on the phone and press out any imperfections. Next, solder the begining end of the wire to the spot on the phones antenna. Use caution when soldering! Practice on something before trying this! The phones antenna is held in place by small tips of the plastic going though it and melted down. If you get the original antenna too hot, you will mess up these little tips. Solder the wire with as little solder as possible. Make sure the wire is as flat as it can be with the antenna and is making good contact! Now, make sure the wire is as flat as possible on the plastic. Put a couple of dots of superglue on the length of wire down to the corner. Let these set, holding the wire in place. Don't let your finger become attached to the glue. Use only enough for it to make contact and stick! With superglue, less is best! After this length dries, start glueing each corner of the coil, not letting any part of the wire touch itself. Maintain the sepparation down to the center. After it's dried, you will need to file down the solder to make sure your back will fit. If you can't get the cover to fit, you may need to scratch some grooves into your back cover. When you set the back on the phone, it may make slight indention in the plastic where the wire is pressing against it. If not, maybe use a little chalk to outline the wire and then put the back on. The point being to transfer a line to the back where the grooves need to be made. The plastic of the back is not verry thick! Use caution or you could go through the back! You should see significant gains in signal strength. Mine has been modded for close to a year now. No problems so far.
Pics later today.
Sent from my BBQ flavored G1 using XDA App

....Ok...you put the pics....let's see how scary is this...
.....did you try a signal booster (an after-market thin antenna kind of thing placed under the battery) before doing that??

Related

HSDPA connection

I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Try a different Radio ROM, see if that helps.
Try one of the newer (emo) ones.
Well, I tried all of the kaiser ROMs listed on the front page and niether of them resolved the issue, so I tried reverting back to the latest HTC rom with the built in radio. I've been using this phone for the past few days and I think the issue is tower specific. There are times I'm at home and I get 4 or 5 bars of H and it's fine. But when it is failing, the # of bars are always at 2 bars. And this suddenly changes even though the phone may not have moved at all.
But when I'm out at work, I leave my phone in the car and it seems fine when I'm there. Then as I approach, it eventually craps out again. Furthermore, when I reset the phone at home, I usually have about time to make one call, but then if I end that call and try to start another, it then fails. Could this stil be a radio issue, ROM issue, or an issue with AT&T?
Same problem as mine
johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
This is exactly the same problem I posted here ( http://forum.xda-developers.com/showthread.php?t=393182&page=80 ) but nobody could help me. I strongly believe that is a problem of hardware calibration in your phone and mine, because I have not seen any other case as this in this forum. I remember that in cell phones, years ago, thinks like this happened and only a hardware radio calibration/repair could fixed them. I will post any solution (including a possible call to HTC technical support).
No 3G connection
After further research I found that the Kaiser has two antennae, one for GSM an one for UMTS. If this one is damaged the phone only will work on GSM band. This could explain that the phone, when in Auto Mode, loss the signal but works OK on GSM. I also found a web page devoted to hardware problems where you can find the service manuals of most of the HTC phones including TyTN II: www.mikechannon.net . Nevertheless, be aware that by working in the hardware you may void the warranty, if it is already valid.
I'm not entirely sure if it's my UMTS. I only really notice it when home (and one trip down to DC a while ago now that I think about it). But I know I have had it functioning completely normally before. Though I admit it has had a few hits here and there. But please let me know your results, I'm definitely interested.
Maybe its ATT
I have had similar problems, first when using an Opal build of HyperDragon and then when using the official ATT 6.1 ROM. It got so bad I even had ATT send mne a new handset. Then I found out that ATT was having "issues" with the tower nearest my house. Now the problem has just as mysteriously goe away, and I have done nothing to my hand set to correct the issue.
I have since gone to a very late (and nice!) build of HD-III and it till works great. This leaves me to suspect that our wonderful carrier is the culprit.
I used the PDACorner build and had no issues, but it's even better on the HyperDragon III Raphael build. I can keep an active HSDPA connection all day.
So I ran a test. Last night I kicked up IM+ on my phone with an AIM connection and it connected and stayed connected for somewhere in the realm of 3 minutes... tops. So today I checked my phone before I got out of the car and kicked up IM+ again. Connected right away and I left it open while at work. Well, 9 and a half hours later when I go back to the car, I check the phone and it's still connected. No issues. This makes me thinks this is an ATT tower specific issue.
Addendum: just tried with HSDPA disabled, so just 3g and the same problem
Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.
HTC-USA solved my problem of not connection to 3G network
I owned this information to this forum:
After many workarounds and trials/errors, I called to HTC-US explaining my problem with my TyTN II.
They worked in following way:
1. I sent them, to my cost, the phone (they asked to send only the phone without battery, back cover and SIM)
2. They took in deposit the information of my credit card just in case they needed to use it for a payment if the repair is out of the warranty. If this were the case they would inform me the amount and I had to decide to make the repair and pay the charge or not to make it.
They told me that they had to change the phone main board: I believe that everyone who has a similar problem like mine (bad or not connection to the 3G network and sluggish touch screen) should contact HTC-US to Customer Care Department, 1-888-617-1113, M-F 9AM - 6PM EST.
In my case the phone was in warranty (although I flashed the Hard SPL in the phone, but the hardware was untouched). Therefore, I had to pay…zero. And they returned my phone in just 4 business days.
My phone is working very good, always connected showing an H indicating the use of a HSDPA network.
The cost of the solution was $ 20 by the FedEx service to send them the phone. Good deal.
You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.
Do not doubt: Call HTC and send them your phone
FactionOne said:
You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.
Click to expand...
Click to collapse
Believe me. It is the only way to fix the problem. Your problem is exactly as my problem was. After sending my phone to HTC I have a normal working UMTS PDA.
I started having this problem back in November. I found that by enabling the band tab, and switching from Auto to GSM the everything worked fine, but at edge speeds. I called into AT&T customer service, and we tried swapping sims between phones etc. - it wasn't the SIM. I was told that AT&T did some Network upgrades in my area, and the Rep suggested that I switch to WME 6.1. I thought I'd try swapping radios first, so read a great deal in the AllTheWay's Ultimate Radio thread. Well, I never did change my radio, I found the problem went away after I upgraded the HardSPL in my TILT. I was on OliPof's SPL-1.0, and moved up to JockyW's 3.29 found here:
http://forum.xda-developers.com/showthread.php?t=396922.
johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
I seem to be having a similar problem w/ my tilt as well since around the 28th of Jan. My phone will show 3-4 bars of signal on HSDPA but sometimes will not connect to the internet, also it will not receive incoming calls even tho it is showing that it has signal. Have tried setting the tilt to only use 3g, get the same results, it will show it has signal but wont be connected to the network (no incoming calls, if I try to make a outgoing it will fail).
Soft resets will get the phone working again sometimes, it seems to be somewhat random far as I can tell because I tried the phone a few days ago and it was showing 3 bars of signal +/- 1 as I was moving around the house but was not receiving calls yet again, then all of a sudden must have got connected (showed new voice mail messages and downloaded new emails)
Anyone else have any ideas? I love the tilt but its worthless to me if its not reliable, I may try flashing a diffrent rom and radio to it and hope that fixes it...
Currently
Radio 1.65.16.25
Rom is 3.5 dutty's and JockyW's 3.29 HARDSpl
Edit: Oh btw I am in the central MD area as well so it does make me wonder if it is ATT related problem and not the phone
Just a follow up - my updating HardSPL versions did not permanently fix the problem. Not sure, but it may have come back after I re-enabled HSDPA using Kaiser Tweak, although I had also changed the disconnect after settings in the Data section too. I'll continue to play and post back if I find something solid. Unfortunately, my phone is out of warranty, so getting a new handset isn't an option. One thing I do know, prior to local tower 'upgrades' by at&t, my 3G and H data connections worked great, and I never had the occasional issue I have now of not being able to call out with out a soft reset, or turning the phone off and on.
johN_is_war said:
Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.
Click to expand...
Click to collapse
i used to have connection issues until i removed hidden proxies
My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.
khaytsus said:
My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.
Click to expand...
Click to collapse
Glad I posted, as soon as I got to work and tried 3G again it was fine ;-)
redbandana said:
i used to have connection issues until i removed hidden proxies
Click to expand...
Click to collapse
Well, I tried a hard reset, removed the hidden proxies still will not work on 3G HSDPA. Next step is trying a different radio/rom but I do not see how that would "fix" this thing but, I am running out of ideas of what to try and really would like the HSDPA usable for tethering to my new netbook...
~Wolf
At&t Tilt
Radio 1.65.16.25
Dutty's WM6.1 Official UC 5.2.19199 RTM
JockyW's 3.29 HARDSpl

"Force Roaming" App for Android HTC Hero

Does anyone know if XDA developers have any intent to create an app that would allow us to force the HTC Hero (CDMA for Sprint), and future Sprint Android phones, to roam? Service is weak in my office and I would love to force it to roam.
Thanks!
Would love to have the ability to force roam.
I would love to have the ability to force roam. Sounds like I'm in the same boat. At work i get like 1/2 bar of reception, while my roaming reception is full bars. My centro had the ability to force it to roam which really saved me but my hero doesn't. I would love if an app made this possible with maybe a toggle switch widget. Not sure if you would need root access for this or not. Could someone elighten us as to whether or not this can be done and if someone is already looking into the issue?
totally on the same boat. this is a must have.
it was done easily on my sprint touch on winmo =/
I would love this ability as well.
^^ Bump ^^
Same problem here!
Same here...while I don't know anything about rooting, I would imagine it wouldn't be that difficult for someone with some skill to allow roam only if it was a setting originally there and disabled before release..
Had this for my Pre. Definately would make my Hero much more usable. I actually believe my battery would last over a day if someone could create this.
Ok, we need to bump this thread. I just switched from my Q9c that had full signal while roaming at my
house (otherwise, no service from sprint). I got my Hero yesterday, and I can't get service PERIOD. I
am willing to pay, and so are a lot of others, for an app for the Hero to force roam. Willing to pay damn good money here.
PLEASE, someone chime in on this.
Yes I need this app I would so pay for this I only need it at my home and I'm paying for air rave bump bump bump
Someone seems to be trying http://www.mail-archive.com/[email protected]/msg16197.html
I have noticed something.......if I turn on wifi in my home rather than use the data it finds roaming network 50% less. If I leave an app running that consistently taps the data which can be expensive unless you have unlimited it seems to hold the roaming signal in place until the data connection goes dormant.
bump?Anything?
Bumpity bump. This is the only thing stopping me from getting a Hero (or another Android phone).
I am honestly shocked noone has come up with this yet. This is definately one instance where Android fails. Im bout ready to jump ship to big red.
pahick said:
I am honestly shocked noone has come up with this yet. This is definately one instance where Android fails. Im bout ready to jump ship to big red.
Click to expand...
Click to collapse
I'm surprised as well. I think I'm going to get the Pre for now, and if there is ever a fix for this, then I'll move over to an Android phone. I'd like to contribute to a solution, but unfortunately time is hard to come by (the same I'm sure for many people).
I upgraded to Android and love it but hate the no forced roaming crap so I had to trade my other phones for a TP2 but I can't activate it until I get my stupid $100 MIR back from Sprint. So I suffer....
V.A.T.Juice said:
Someone seems to be trying http://www.mail-archive.com/[email protected]/msg16197.html
I have noticed something.......if I turn on wifi in my home rather than use the data it finds roaming network 50% less. If I leave an app running that consistently taps the data which can be expensive unless you have unlimited it seems to hold the roaming signal in place until the data connection goes dormant.
Click to expand...
Click to collapse
So the link you provided above...is guy that barking up the wrong tree?
Alright folks..I think i may have stumbled upon a workaround to force roaming!!
Procedure:
1. Download and install the diagnostics drivers for the Hero
2. Download the latest version of QPST (i'm using 2.7 build 323)
3. On your phone make sure USB debugging is turned on and push ##3424# in your phone keypad
4. Plug your phone in via USB and install the diagnostics drivers when prompted
5. If you've installed the drivers correctly, you should be able to go to Device Manager in control panel and see it registered as a COM port/USB diagnostic device
6. Next open QPST Service Programming>Connection>New. You should see your phone/COM port and you obviously choose that.
7. Choose "Read from phone" in the lower left hand of the window, after which you'll be prompted for your service programming code/MSL (Google your way to find it if you don't already have it)
8. Whence you have entered that code you'll see your phone info around
9. Go to the System tab (5th tab in my setup)
10. NOW..what worked for me was this setup: Preferred Mode: Digital Only (upon further investigation, apparently "Automatic" works as well) Band Preference: A Only (as a side note B Only worked for me as well) Roam Preference: Automatic
11. Press Write to Phone
12. Reboot your phone
That should do it!! If alls done right you should see the familiar Roam triangle over your service bars! Hope it works fer ya..to change back from roaming only change everything back to Automatic.
*DISCLAIMER*: I've been messing around with my phone's service programming quite a bit so this may only work for me cuz of some erroneous change I made to the internals. Also I've only tried this in an area that I know I can get signal at, so whether it is TRULY roaming, I don't know. All I do know is that it says Roaming in my phone's Status
KERKEDAGAIN said:
Alright folks..I think i may have stumbled upon a workaround to force roaming!!
Procedure:
1. Download and install the diagnostics drivers for the Hero
2. Download the latest version of QPST (i'm using 2.7 build 323)
3. On your phone make sure USB debugging is turned on and push ##3424# in your phone keypad
4. Plug your phone in via USB and install the diagnostics drivers when prompted
5. If you've installed the drivers correctly, you should be able to go to Device Manager in control panel and see it registered as a COM port/USB diagnostic device
6. Next open QPST Service Programming>Connection>New. You should see your phone/COM port and you obviously choose that.
7. Choose "Read from phone" in the lower left hand of the window, after which you'll be prompted for your service programming code/MSL (Google your way to find it if you don't already have it)
8. Whence you have entered that code you'll see your phone info around
9. Go to the System tab (5th tab in my setup)
10. NOW..what worked for me was this setup: Preferred Mode: Digital Only (upon further investigation, apparently "Automatic" works as well) Band Preference: A Only (as a side note B Only worked for me as well) Roam Preference: Automatic
11. Press Write to Phone
12. Reboot your phone
That should do it!! If alls done right you should see the familiar Roam triangle over your service bars! Hope it works fer ya..to change back from roaming only change everything back to Automatic.
*DISCLAIMER*: I've been messing around with my phone's service programming quite a bit so this may only work for me cuz of some erroneous change I made to the internals. Also I've only tried this in an area that I know I can get signal at, so whether it is TRULY roaming, I don't know. All I do know is that it says Roaming in my phone's Status
Click to expand...
Click to collapse
Has anyone tried this yet? I don't have my cable available now to do so myself, but hopefully I can get it this weekend.
links
links please.....

Annoying! Loses service, won't return until reboot

I dont know if this has anything to do with the ROM im running (cyanogen 5 series)
but when i lose service for a period of time, like in my office, then i go outside on the road, it remains without service until i reboot. Anyone else running into this? I find it annoying i have to restart just to make a call
Try toggling on and off Airplane mode. Probably quicker.
Are you running the latest Radio?
Hi,
What radio version are you using?
*#*#4636#*#*
ERE36B 32.24.00.22u_4.03.00.21_2 ...is that the information u were looking for?
i have the same problem! it happened after the first radio update and im running stock rom..i have to go to settings/wireless & networks/mobile networks/network operators/select automatically to fix the probelm..its crazy because it shows i have full bars and 3G and I still can't send messages or call people till i do my fix...any answers??
same problem, i havent updated my radio but am using the latest cyanogen. i usually reboot. thanks for the airplane mode tip.
Moved as not Android Development.
Come to think of this... I had the issue once. I tried toggling Airplane Mode, but it kinda froze and wouldn't let me disable AM. Had to reboot and then it worked fine. Weird, but have only had it happen once. Someone post about this on Google's support site?
My sister has the Nexus also (talked her out of iPhone) and she's having these same issues. 3g dropping to edge randomly while the phone is just sitting there. Can't send SMS and has to reboot the phone. I feel bad because I'm the one that told her to get it and now she's having all these issues... though AT&T really sucks in my state. Her phone is up to date with the OTA updates.
TheSamurai said:
My sister has the Nexus also (talked her out of iPhone) and she's having these same issues. 3g dropping to edge randomly while the phone is just sitting there. Can't send SMS and has to reboot the phone. I feel bad because I'm the one that told her to get it and now she's having all these issues... though AT&T really sucks in my state. Her phone is up to date with the OTA updates.
Click to expand...
Click to collapse
Those are separate issues, I think. I haven't ever experienced those issues... all I've had happen is to go into a building for a while where there was no signal, then after leaving and going outside, not reconnecting to the network. As I said though, a reboot fixed my issue. Not sure about your sister's issue, though it seems some are also experiencing... but not everyone is, which leads me to believe it's either something network related, or specific to a handful of phones. Perhaps a swap with HTC is in order.
It's network+Android. It's even prevalent in good 3G/H saturated areas. Anytime you're switching a speed (EDGE -> UMTS -> HSDPA) all data transfers stop until it's initialized. Unfortunately it seems that Android is handling this changeover extremely slowly and the problem is exacerbated by switching towers (like when you go to a new location). I've found that whenever I travel to a new location I use an Airplane Mode widget toggle when I get there and the problem goes away until I go somewhere else. But like I said it still exists when stationary like if there isn't a really solid HSDPA connection.
It's annoying.
Edit: I should point out that this problem exists with EDGE-3G (first gen Android handsets) as well. Try to do a stream or something like that with one bar of 3G then have it get knocked down to EDGE. 10 to 1 the stream gets interrupted. I know it happened plenty in certain areas with my G1. We're only noticing it more on the N1 because of the antenna placement makes staying on mediocre 3G connections tricky and add in the fact that we're now dealing with a THIRD connection type.
Edit again: I reread my post and it sounds like I'm coming off as "ZOMG THIS IS FACT". It's nothing more than my personal opinion and experiences. Sorry for the confusion.
Again... I think the OP is talking about LOSING SERVICE altogether.... i.e. the bars going grey and the little x showing up above the bars. Not the data connection switchover. Correct me if I'm wrong, but I'm pretty sure that's what he's asking about.
uansari1 said:
Again... I think the OP is talking about LOSING SERVICE altogether.... i.e. the bars going grey and the little x showing up above the bars. Not the data connection switchover. Correct me if I'm wrong, but I'm pretty sure that's what he's asking about.
Click to expand...
Click to collapse
Possibly, the OP isn't clear but that is pretty normal for XDA.
Gonesingle said:
I dont know if this has anything to do with the ROM im running (cyanogen 5 series)
but when i lose service for a period of time, like in my office, then i go outside on the road, it remains without service until i reboot. Anyone else running into this? I find it annoying i have to restart just to make a call
Click to expand...
Click to collapse
uberingram said:
Possibly, the OP isn't clear but that is pretty normal for XDA.
Click to expand...
Click to collapse
Dude... read the post again. It's as clear as day...not to mention the title of the thread!
I've got the same issue too, and I'm with WIND mobile, so its definitely not a T-Mobile thing.
I either have to go to Airplane Mode, or if that won't work or takes too long, then I just battery pull, reboot and the phone is fine.
I've had this happen in different situations... If like the OP, I'm in an area with no coverage and then I enter a region with coverage, the Nexus One won't pick-up or notice that there's coverage and it'll just sit there and say no service.
If I try to manually select my Network/Mobile provider from the settings menu, it'll error out and say your SIM card is not recognized (others have had the same happen to them as well).
I've also had the phone go from full signal to a total loss of signal and signal would not return until I performed a battery pull.
Brownbay said:
I've got the same issue too, and I'm with WIND mobile, so its definitely not a T-Mobile thing.
I either have to go to Airplane Mode, or if that won't work or takes too long, then I just battery pull, reboot and the phone is fine.
I've had this happen in different situations... If like the OP, I'm in an area with no coverage and then I enter a region with coverage, the Nexus One won't pick-up or notice that there's coverage and it'll just sit there and say no service.
If I try to manually select my Network/Mobile provider from the settings menu, it'll error out and say your SIM card is not recognized (others have had the same happen to them as well).
I've also had the phone go from full signal to a total loss of signal and signal would not return until I performed a battery pull.
Click to expand...
Click to collapse
I've never experienced the last problem you described...
By the way, instead of pulling the battery, you should do a soft reboot by pushing power, trackball, and volume down simultaneously. This is easier on your device then just cutting the power. Just bear in mind that it will take a few seconds for the phone to reboot, so be patient after hitting that key combo.
uansari1 said:
Dude... read the post again. It's as clear as day...not to mention the title of the thread!
Click to expand...
Click to collapse
I took it as data. /shrug
I'm not calling you out or anything. Chill out.
uberingram said:
I took it as data. /shrug
I'm not calling you out or anything. Chill out.
Click to expand...
Click to collapse
I know man... I originally responded to you because I thought you had accidentally posted in the wrong thread, that's all.
uansari1 said:
I've never experienced the last problem you described...
By the way, instead of pulling the battery, you should do a soft reboot by pushing power, trackball, and volume down simultaneously. This is easier on your device then just cutting the power. Just bear in mind that it will take a few seconds for the phone to reboot, so be patient after hitting that key combo.
Click to expand...
Click to collapse
Thanks for the tip man... Will definitely do what you've described from now on.
WIND is having some network issues, so their signal might have cut out and then that must have triggered the loss of signal bug with the phone where it doesn't see to renegotiate the connection.
BTW, does setting it to "WCDMA Only" make a difference for anyone?

Annoying popup to "select network"

Recently I'm quite often annoyed by a popup asking me to select the network I want to connect to. Took me a while to figure out in most cases my mobile signal was weak then. I've set the device to automatically chose the network (as my provider has two entries here, one for 2G and one for 3G).
As I explicitly said "automatically", why I am always asked and, more importantly, how to get rid of that?
What good is an automatic like that otherwise, if I'm just trying to read something (offline) on my device, and all 2..5 seconds have to close such a stupid popup
Besides I remember having had a similar popup when my battery dropped below 30% -- which is where the built-in energy saver should kick in. Instead of kicking in (as I would expect), I just got a popup where it asked whether I want it to activate now. Makes no sense to me if I have to approve each and every action. But in this context, it looks like I have some stupid setting sticking somewhere, setting actions like the mentioned ones from "automatic" to "manual". Is there such a thing, and I've missed it?
Both issues are meanwhile confirmed by two other users running the same (v10h) stock ROM. Any more confirmations here? Or is this a thing specific to the European version?
Select the network manually in the network settings menu. That should solve the popup problem.
Sent from my LG-P880
Thanks for your suggestion, but that's not an option. My provider has 2 network entries (for different bands, I guess -- check for yourself, we share the same provider), so that would make me lose coverage. Besides, I doubt that would remove the popup: As soon as the connection gets too weak, it will always come up again ("Please select a network [since the current one is too weak]").
Writing "this should solve" (instead of "try it, it might solve"): Have you tried it, or have you any reference?
Izzysoft said:
Thanks for your suggestion, but that's not an option. My provider has 2 network entries (for different bands, I guess -- check for yourself, we share the same provider), so that would make me lose coverage. Besides, I doubt that would remove the popup: As soon as the connection gets too weak, it will always come up again ("Please select a network [since the current one is too weak]").
Writing "this should solve" (instead of "try it, it might solve"): Have you tried it, or have you any reference?
Click to expand...
Click to collapse
I didn't tried it myself for that specific network when the signal gets too weak but there was a problem with cm nightlies where this popup did occur also and manually selecting the network did solve it.
OT: Referring to my "should" in my other post: I'm not native English and I sometimes get confused with this whole "should, shouldn't, must, mustn't etc." thing so I'm sorry if my reply gave you false hope, but I'm just trying to help you? If it's not appreciated by you I will leave you and your problem alone
EDIT: One question? Did you even try my solution? Or why do you know that you loose coverage when you choose it manually? Don't write such things if you have no reference
Sent from my LG-P880
OK, the hint to CM is a good reference: might be the very same issue, thanks. Maybe I will try that (just to check; as written, it's not a "permanent option" for me).
As for the "should": Your help of course is highly appreciated! It's just that the wording suggested you might have tested it. Not being an English native myself, I know how easy we Germans confuse words (you might know the famous joke: "Waiter, when I become a beaf-steak?", but that plays at the similarity to the German word "bekommen", "to get" ) So my apologies if I sounded "accusing"; I was just seeking affirmation :angel:
(such a thing seems only to happen when two Germans try to communicate in English...)
You're right only Germans try to be this accurate when it comes to grammar
Which network are you on exactly?
The E-Plus network is very bad indeed but I never get this popup on my WerewolfJB thing (even if I have no network signal at all like when I passed the alps down to Italy).
Sent from my LG-P880
Well, I'm using E-Plus (since ~1995), switched to their "Base" section two years ago. In "Networks", my O4X shows me two entries to select from (after searching for ages). At least it did last time I checked − currently I only get an error message after about 2 minutes, and no list at all (at least it's booked in with 1 bar) Ah, now: Both are labeled "E-Plus", but one has "UMTS" and the other "GSM" below it.
Could very well be that it's only a speciality of our O4X to display them separately, and it wouldn't matter which I select. To figure out, I just selected the GSM entry; before that I had HDSPA in the notification, now it's just EDGE. Will check later today when in an area with stronger (UMTS) signal, and report back then.
Btw: I'm on stock (so no werewolf), and unfortunately will have to stay there: Not having any Windows machine to play with, I'd have no fallback in case anything goes wrong while flashing (didn't know one needs to obtain a Windows license to use/update an Android phone; not sure if I would chose a LG device again for that reason and their mafia-ware called "remote call service")...
Oh, wait a sec: The "H" is back. So my assumption was correct: The "two entries" are just to show that both standards are available. O2 e.g. was only shown with GSM here. (Well, in the heart of Munich, in a big business center, almost no coverage...) Now let's see if that nagging screen re-appears. I'm pretty sure how I was able to trigger it, just using the elevator (Faraday cage )
Postscriptum: As I expected from the beginning, fixing the device to a given network/provider doesn't keep that stupid message from popping up. Had it a couple of times already again

Strange Network Data Issue

Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.
gazm1990 said:
Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.
Click to expand...
Click to collapse
Never heard/seen of this before. Are you on the latest rom update?
nabbed said:
Never heard/seen of this before. Are you on the latest rom update?
Click to expand...
Click to collapse
Thanks for the reply. No it's not something I've experienced before either, it doesn't affect WiFi just mobile data. I can't even spot a pattern or a trigger as to why it does it, it just seems really random.
I am currently on version 3.0 of the software which it says is the latest version.
It's so annoying because I am happy with this phone but this is driving me nuts because I can't even make or receive calls when it happens
gazm1990 said:
Thanks for the reply. No it's not something I've experienced before either, it doesn't affect WiFi just mobile data. I can't even spot a pattern or a trigger as to why it does it, it just seems really random.
I am currently on version 3.0 of the software which it says is the latest version.
It's so annoying because I am happy with this phone but this is driving me nuts because I can't even make or receive calls when it happens
Click to expand...
Click to collapse
I think 3.0 is the version of the update software.
The version of the rom can be found in Settings/System/About. It should be something like 1.11 or 1.15 (latest US version.) 2.09 if it's global version.
Now, just a wild idea here: the back of the phone is metal so the only way radio can transmit is through the screen or two metallic antenna bands at the top and bottom sides of the phone. Are you by any chance putting the phone screen down on something metallic?
Also, just to make sure that it isn't some rogue app that is doing this, you could try using the phone in Safe mode, which temporarily disables all installed apps - hold down power button until Restart button appears, hold down Restart button until it asks if you want to reboot into safe mode.
gazm1990 said:
Hi
I have been using the Red Magic 3 for a couple of weeks now and I ma generally very satisfied with the phone, but there is one issue which is frustrating me.
I'm a delivery driver and when I'm driving around listening to Spotify, randomly the phone decides to lose the data connection completely and the signal bars will remain stuck on a certain amount of bars despite driving around and actual signal fluctuating. When it does this my data won't work again until I either reboot the phone or toggle airplane mode. It is doing this at least 3 times a day and I can't figure out what is causing it to do this.
Has anyone else experienced this and know how to fix it? Any help would be greatly appreciated.
Click to expand...
Click to collapse
This has me a bit worried, I'm looking at buying one of these and I too am a delivery driver. Where are you located? Maybe something unique to that area? Also what network. I use Red Pocket Mobile (a MVNO reseller) so I can switch to any of the main carriers of tower usage. Currently using their At&t. Could maybe be an issue with APN settings. If you didn't enter any, you may want to google them and try entering in one manually.
nabbed said:
I think 3.0 is the version of the update software.
The version of the rom can be found in Settings/System/About. It should be something like 1.11 or 1.15 (latest US version.) 2.09 if it's global version.
Now, just a wild idea here: the back of the phone is metal so the only way radio can transmit is through the screen or two metallic antenna bands at the top and bottom sides of the phone. Are you by any chance putting the phone screen down on something metallic?
Also, just to make sure that it isn't some rogue app that is doing this, you could try using the phone in Safe mode, which temporarily disables all installed apps - hold down power button until Restart button appears, hold down Restart button until it asks if you want to reboot into safe mode.
Click to expand...
Click to collapse
Apologies, yes it's the global version 2.09.
Well the phone is in a car phone holder made of plastic when the problem occurs so it shouldn't be that causing it, it also doesn't affect any other phone I've had.
Many thanks for the suggestion of a rogue app, I'll do a factory reset and just install the basic apps I need for work and see if that does the trick ?
benjmiester said:
This has me a bit worried, I'm looking at buying one of these and I too am a delivery driver. Where are you located? Maybe something unique to that area? Also what network. I use Red Pocket Mobile (a MVNO reseller) so I can switch to any of the main carriers of tower usage. Currently using their At&t. Could maybe be an issue with APN settings. If you didn't enter any, you may want to google them and try entering in one manually.
Click to expand...
Click to collapse
Hi, I'm located in the UK and I use the EE network in SIM 1 and Vodafone in SIM 2.
Yes if could be an APN issue as when I put my Sims in the phone they text me saying that they couldn't send the APN settings remotely and I'd have to input them myself, but the settings were already there. I'll try deleting the ones that are there and input them manually.
I think this phone doesn't play very well with the networks here in the UK generally as whenever I have voLTE activated on the phone, all incoming calls show up as unknown callers. I've seen reports of this happening on several UK networks so looks like it might just be that the phone isn't optimized for the UK networks
I have same one .. u solved ut?
I have red magic 6pro and I am seeing exactly this behaviour!! Very frustrating. How to fix this.
I just i stalled the chinese version with android 11 and get way better signal, but is bloatware city and struggling to uninstall gapps. I hesitated before to install chinese version but is something I should have done long time ago.

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