[Q] I9000M crash. Indication of bad internal SD? - Galaxy S I9000 Q&A, Help & Troubleshooting

I was playing with my phone yesterday and while I was flipping through the apps and menus quick it decided to crash. Now, I wasn't sure what happened at the time. I figured maybe it decided to go into standby and lock on me so I tried pushing the home key but to no avail. After realizing it had crashed I powered it back on. Weird thing is when I did this the typical I9000M screen and the Galaxy S splash screen never appeared, it just went straight to my home screen after some time.
Now, the question is is this some indication that my internal SD is on its way to the grave, or is it just a regular crash?
Edit: I'm running JH2 with no lagfix. It has been running fine since I got it. Nothing like this has ever happened.

Same thing happened to me a couple days ago. A factory reset fixed it. But it wiped my internal SD...

Why did you have to factory reset? Also, do the 3 buttons work on your phone? What release (the last 8 numbers of the product number on the box)? I'm curious as to what Bell phone releases are affected.

nemethb said:
Why did you have to factory reset? Also, do the 3 buttons work on your phone? What release (the last 8 numbers of the product number on the box)? I'm curious as to what Bell phone releases are affected.
Click to expand...
Click to collapse
It has been shown in several threads that there is no correlation between numbers on the phone and if the 3 button combos are working or not. I went through 10 phones at the store all from the same batch before I found this one working. I factory reset because I didn't want to lose my galaxy S splash screen on startup. Obviously, this meant something messed up, so why leave it messed up?

Related

[Q] Foce close error all installed apps not showing 2nd time...

Hi,
I have a rooted GT-i9000m (bell Galaxy S Vibrant). I used the one click lag fix to root my phone and it works fine.
A few days ago out of no where all the apps started auto closing as soon as i opened them and then both the menu and back touch buttons lit up and the screen went black. I held the power down till it rebooted only to get and error with com.android.calendar even tho I never use the app. When it finish's booting none of my installed apps are showing.
The first time it happened with com.android.app and I did a full wipe and factory reset and just reinstalled everything.
Ideally I don't want to system reset to factory settings again and lose all my files and notes that i copied back on to the phone 2days ago...
Please note I have tried clearing the data for the calendar app in settings -> apps and i cleared the calendar back up. My problem is that none of my installed apps are showing...
(Update) I also cant reinstall or update apps due to a Installation error - Insufficient storage. But there's room on both SD cards. I also set 850mb for apps when i did the one click lag fix and i don't have 850mb of apps installed.
(Update 2) I did a factory reset again this time i didn't format the internal and external SD cards. (It works like new again) Thus I got to keep all my personal files and ring tones ect. The only thing that was deleted that I didn't back up is my Notes. This leads me to my new question whats best for backing up apps on a rooted SGS (bell Vibrant)?
If anyone has answers they would be much appreciated.
i had the same problem
install rom manager from the market place
there is a option in there "Fix Permissions" just run that and it will fix it up for you
only takes 1-2min to run
Tried what you said but i cant install anything... I get Installation Error - Insufficient storage available.
I now understand the cause of the problem. I change my battery once and some times twice a day. At first I would wait for the long shut down (untill the screen goes totaly black) and then take off the back and swap out the battery. At least 3 times the phone would boot up and ask me for the network unlock code (I bought the unlock code directly from bell for 75$). I found this rather annoying so i tried just taking the battery out wile it was on (idle) and it appeared to work flawlessly at least 20-30 times before the phone would start to do an endless force close loop cycle. This kept forcing me to do a factory reset on the phone. I can only assume the one click lag fix and my disregard for the need of the shutdown before removing the battery must be all the cause of my problems.
I will try and see if my phone is more stable with out the one click lag fix.
nope that is not the cause of the problem
but it sounds like you are another victim of the lag fixes that is killing your internal SD card.
not the fault of the lag fix, it just make the problem apear sooner than later
I have been having a similar issue and I'm using Voodoo lagfix. I think it's because I took the battery out before it had completely shut down.
read this
http://forum.xda-developers.com/showthread.php?t=793404
Well the phone bit the dust today. I opened up google maps to look up an address and it crashed with the usual error. So i rebooted the phone and now it stays stuck at the boot logo. (the glowing S with both touch keys staying lit) So i did the recovery thing again but this time I had to do the Vol-up + home + power in order to get the phone working some what. IDK but it wont let me log into my google account to sync my contacts. My APN settings are correct and working and I even tried off my Wifi at home. I'll just hope its a google problem and not my phone acting up. Thanks for the pointer to the bad internal SD. That may be the problem kinda hard to prove it to Samy thoe...
I get force close errors after about 4-7 days of use. Now its gotten worse. A few days ago I was looking up an address and my phone crashed and rebooted it self. It then hug at the S boot logo for 20mins. I got to my friends apartment building to find my phone still stuck at this boot logo. I couldn't remember his apartment number or buzzer code... Normally i just check my contacts list and buzz the code. I was standing out side in the Canadian fall cold wind trying to get this phone to work... OMG i almost just smashed it on the spot. Anyways I remembered about something i had read on this forum about the recovery mode ( i had used it to root ) so i tried that out got the little menu and tried every option before having to do the dreaded factory reset. Well nothing work with the exception of the factory reset it got my phone working in about 5mins... LOL
Anyways I thought I might try upgrading the firmware when I got home. What a mistake... I cant control my phones MP3 player via my bluetooth car stereo any longer. Tried everything even a factory reset and formatting the internal and external SD's. I tried running it with out rooting it again and with out the lag fix in hopes that I wouldn't get a force close error. Wouldn't you know it about 5 hours after the factory reset un-rooted just after i finish coping over all my music. I get a force close error! So I tried again and this time the phone ran for about 30hours before it started giving me force close errors about the email now...
Sigh I've tried just about everything in my power to make this phone work. So I assumed it must be the phone... I called Samsung up to get a RMA going... Wouldn't you know it they tell me that I have to call my carrier to get it RMA/repaired. I try to explain that I bought the phone with out a contract and bought the unlock code from Bell so I could use it on Fido. They tell me to call Fido... ROFL Fido wouldn't even give me their APN settings when i got this phone so knew they would be of no help. They don't even have one android phone in their line up i tell the sammy rep. So they tell me I should go back to the Bell store I bought it from to get it repaired/RMA'ed.
I doubt Bell will be of much help but here's hoping.
Do you think my phone is broken, bad flash, buggy memory, ect and needs to be RMA'ed?
Update...
I got my phone back from repairs 2 weeks ago. They flat out replaced the phone for a new one. This was a huge headache for me because the new one wasn't unlocked. Took Bell 2 hours to get the new one unlocked wile my wife waited out side double parked downtown! (I thought it would be a quick pick up and I would be out) The blue-tooth works flawlessly again!!
Much to my dismay the replacement phone has started acting up much like my first one did. It gets several force close errors a day and has gotten to the point where it no longer can send or receive text messages (using Handcent). The stock Music Player app also force closes at random with more frequently. It looks like I got another Lemon. This time around I did NOT root, lag-fix, or flash firmware. I will be sending it for repairs as soon as I can afford to buy another phone to use wile this one is off at repairs. My back up phone is a 3~ year old Iphone3g that my son has made his... (cracked screen, vol rockers dont work, power button is jammed in, the LCD screen it self is bleeding on the top edge)
The Vibrant never let me down other than as a phone. As a divx player or using all-share it rocks! I use these features A LOT to play my 720p divx movies on any TV or the projector in the bedroom .
with that being said I might keep the phone just as a portable movie player to bring from place to place and put my sim in something more stable.

[Q] Soft Keys Not Working

This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?
Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs
That is definitely not normal behaviour.
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
Click to expand...
Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.
any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^
I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department
I have the same problem its almost like the soft key is being held down, anyone find a fix for this?
Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
Click to expand...
Click to collapse
Lock it back and go again.
I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.
I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.
Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492
^^^
Do not do this unless you have a i9000m. You will break your buttons.
electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
Click to expand...
Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...

[Q] Galaxy S won't boot - Eclair

TL;DR: My phone is experiencing a very similar problem to the broken internal SD after Froyo update, except on eclair and is fixed (apparently temporarily) with a factory reset. I'm on Telus, bought the phone from somebody off craigslist and have a return receipt. What should I do?
So for the second time in a few days my Samsung Galaxy S (I9000M from bell, bought on craigslist running on telus) was having problems opening an app so I restarted it. (The first time Market would force close whenever I tried to open it, the second time it was Browser). After the app force closed a few times I did a restart. The first time I restarted it (when Market froze) it went to the lock screen, with the default background (it looked like my data was all wiped). After unlocking the screen, I got a perpetual series of force close messages. This happened each time. I had to do a factory reset and lost all my settings, photos, messages and everything (No backups, of course. Facepalm). Then today I pretty much had it back to the way it was before the reset, and Browser force closes repeatedly on opening. I restart the phone again and this time it only gets to the 'S' animation then goes black/restarts after the animation stops. The capacitive buttons sometimes light up. Similar to the issues from the Froyo update I think, except I didn't update to Froyo. I can get to the 3-button recovery screen and do system reset as well which seems to not help the froyo issue, I think. It's currently working but I'm not sure how long that will last. I'm not pleased about having a phone I have to re-setup every few days. (I'm actually pretty angry...)
Anyway, I have a "Mobile Device Repair and Return Receipt" from the seller from craigslist. It's still under warranty. Anybody else experience this? Can I take it to bell and have it fixed with the documentation I have? What would you suggest I do here?

[Q] Woke up to a less functional Captivate..

Long time lurker, first time poster.
I woke up today to see my captivate screen showing blank screen (active black screen with buttons lighted up) being unresponsive. It was on it's charger from the night.
I pulled the battery to shut it down. It rebooted. I thought nothing about it until I tried to use it about an hour later.
I have had it on stock Froyo, with no root. Never have flashed any other ROM besides updates through kies.
Problems and things I've noticed so far:
No puzzle lock screen. Can't find it under "set screen lock". Only None, Pattern, PIN, Password available.
Home button and search button do not function(they light up like they are pressed, but not action occurs in any apps or home screen).
No data. Usually i'd see edge or 3g, but I have no data connection.
Text messages wiped. None available through "Messages"(though call log shows history of messages).
Keyboard was on stock android rather than swype(since changed back to swype).
Holding power button only shows "Power off" option. Before there was at least Airplane mode.
GPS was on(I hardly ever use it).
Location settings seemed to be default("use wireless networks" was unclicked)
Most other settings/app data seems fine.
About phone info:
Model Number: SAMSUNG-SGH-i897
Firmware version: 2.2
Baseband version: I897UCKB1
Kerner version: 2.6.32.9
Build number: FROYO.UCKB1
Click to expand...
Click to collapse
Other related things:
Day or two before I received a text message from AT&T to download Kies and use Froyo(Don't remember exact wording, lost the text message, but something to the effect it looked like a mass mailing text to update to Froyo using Kies). I was already on Froyo(flashed as soon as I found out it was available few months back).
I also got a text message about downloading their at&t app to manage my minutes and pay my bill(also already had that app).
My Captivate would randomly freeze/unresponsive a few times, but I didn't think much of it.
Google Music app seemed to randomly start playing the audio file i paused(just in my pocket, or once when i put headphones in to make a call).
Searching the forums, haven't found too much related.
One thread suggested using "home switcher", which I have tried(both Froyo and regular versions, though can't press home button for Froyo version). Neither seems to know what my default Home App is, but it only sees TwLaucher(I only have TouchWiz).
Tried installing an alternative launcher(ADW,LauncherPro), still no home/search button.
I'm without my computer for the weekend, so I can't backup my files and reset to factory just yet.
Anyone have any thoughts to fix this or know what may have went wrong?
I might finally make the jump to a Custom ROM if it'll fix this.
Yes, you should either flash a custom rom or do a factory reset. I will say an event similar to this, also involving text messaging, is what made me make the leap to Assonance, and then Serendipity, and I haven't looked back.
Sent from a state of Serendipity
At the least, try a master reset.
You're not alone....
Two Saturdays ago, I woke up, grabbed my phone to see what time it was and my phone was going haywire. It as blinking, flickering and rebooted on its own a couple of times...without me touching it.
When I DID manage to access the phone after a reboot there was no connection. I couldn't call, send/receive texts, nor could I access most of the features (during one of the haywire moments, the phone popped open my "Gallery" folder and started running a slideshow and then shut down. Again, all without me touching it!) There was a distinct blue circle with a slash where the 3G bars used to be on the top right corner of the phone.
I did a factory reset and didn't help. Wiped everything off the phone, but the device was still going nuts.
I got the phone in mid-December and have absolutely pampered that thing. Never dropped, never scratched, never abused. So I was surprised when I took it into the AT&T replacement center that the lady told me that my battery was wet! Not the phone, but the battery. Those two white-that-turn-pink indicators are so close to each other on the phone that I can't see how one gets wet while the other doesn't.
So they give me a new phone. One thing I noticed right away was that my data usage went WAY UP with the new device. To put it in perspective, I used 100 mb of data in 29 days and 64mb IN ONE DAY with my new phone. I thought it may be a one-time fluke, but it's not. I am only 10 days into my new month and am already at 164mb out of 200mb in my plan. I have NEVER used 164 mb in the 6 months previous, let alone in 10 days.
Fun's not over yet. I noticed a lot of crashes and "Force Closes" with the new phone too. I didn't even have any apps downloaded yet and things were still crashing. Last night I pull my phone out to take a picture and...nope. Screen was all kinds of whacked out and it crashed. And still does now every time I open the camera function. I managed to get in camera mode fast enough to do a reset, but didn't work. The screen is fine otherwise. So looks like I'm back to A&T tomorrow for another round.
I'm glad you posted this, cause the same morning all this happened -- literally, within 10 mins of me waking up -- my computer (brand new - 2 days old) went berserk and shut off and my stereo started flipping channels, turning the volume, treble, bass up and down..BY ITSELF without me touching ANYTHING! It was pretty freaky. I wondered if I was struck by lightning the night before.http://media.xda-developers.com/images/smilies/eek.gif
I was finally able to get back home today and do a factory reset. This (somewhat) solved the problem. Everything is mostly back to normal(home button and search button work on home screen, lock screen is there).
Lost a couple of game saves as I had no method to pull a save file(was doing adb pull on some known file locations).
I did run adb logcat before resetting, and home button and search button seemed to trigger something, just not follow through(Search button did work in a card game as a forward button and home button worked in the kies app to exit, just never as a return to home button in apps).
I'll be looking to root and flash a custom ROM, especially root so I can do a proper backup in case anything like this happens again.
I just want to say thank you posting in q&a and doing research before and after your flashing started. Then searched after your problem. You're a new member of a breed that are few and far between. I will hit your thanks when I get on my computer, app doesn't have it. You will go far here.

[Q] I9000M 2.3.3 stock constant reboot and screen turned off

Hi I have a strange problem with my Samsung Galaxy S Vibrant (I9000M) running 2.3.3 stock.
Description:
a) Booting the phone would show the big S animation and bong sound however after that the animation repeats in a loop with no more sound. The phone never reaches the home screen. I notice this mostly in the morning when I wake up.
b) Usually during the morning when I wake up to check the time the screen doesn't turn on but it seems as if the phone is still working; the chime for plugging in the charger sounds. (I thought the battery was dead but it was actually at 60%)
What I've done so far:
a) I brought it back to the vendor and got a new phone.
b) Holding the power button would turn off the phone, then I would turn it back on. Sometimes it requires that I pull out the battery which results in losing all my data on the internal memory like a factory reset.
Question:
I'm highly concerned. I've gone through two of these phones and problem "b" is always a prelude to problem "a". I'd like to know if there is a possible solution and/or what the problem might be?
Note:
a) The problem started happening a day or so after I started using Samsung IM. (Skype was installed but never used)
b) The problem started the morning right after I installed Skype. (I have since uninstalled Skype, it's still happening )
You should not be losing data on your SD card by pulling the battery.
Did they give you a new phone or a refurb?
What's the build number of your phone? Should be a number under the battery in YY.MM format.
Hi Black Rose
I was talking about the internal memory not the sd card.
It's a new phone.
The build is 11.11.
If you are running stock 2.3.3 and having those issues, I think the phone is faulty.
My wife is running 2.3.3 on an 11.03 build and has no problems.
The fact that you are losing data when you pull the battery sounds like the internal memory is failing.
Alright, thanks. Do you have an idea what causes the screen to not turn on for the second phone? (This new one doesn't loose internal memory on battery pull)
I had that happen to my own phone (also an 11.03) once with Froyo 2.2 and once with 2.3.3.
With Froyo I was able to plug in the charger and the phone "woke up".
The only time it happened on 2.3.3 I received a couple of notifications at the same time and had to power it off to get the phone to work again. It never happened again in the several months I was running 2.3.3.
Okay!
Thank you Black Rose for giving me some useful information. I was just worried that this would lead to something a lot worse.
Much appreciated!
This is my 3rd phone had the exact same problem as you I heard it was something with the mother board there is a board in here dedicated to the problems with the gt-i9000m
Sent from my GT-I9000 using Tapatalk
Thanks for letting me know bambam1978; I hadn't realized there was a whole topic for all the problems. I've been searching for the specific problem where most have customs roms which is why I started this one.

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