Wifi problems - Captivate Q&A, Help & Troubleshooting

i just got my captivate last week. i love it, but i have a problem. whenever i try to connect to my school's wifi, it wont let me browse, it'll show at the notifications bar that im connected with full bars, but still wouldnt let me browse. for example, when i type google.com, itll load for a while, but after a couple of minutes itll show me webpage not availble. this doesnt happen when im at home where im using our own wifi. is there a solution for this?
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Wifi and 3g icons at the same time?

I noticed that my captivate will often show both the wifi icon and 3g icon in my screen at the same time. I am using wifi to post this but 3g still shows up. This never happened in my nexus one or milestone. This also happens on multiple wifi networks for me. Any ideas?
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Mine is just showing wifi and the signal bars
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Some apps use your 3G connection to get a rough fix on your location (Beautiful widgets "Beautiful home" or weather bug) there's a lot more. You can usually turn that off and just put in your zipcode. I could be wrong, just a shot in the dark.
I get this too
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caelestis2 said:
I get this too
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This doesn't seem right to me. I don't get why it would have both, there is no reason for it. If I reboot my phone, it will just show one or the other but over time it creeps back to showing both. I think its a software problem.
I am also wondering about the wifi. How do you know it's using wifi instead of 3g? Does it automatically switch over to wifi whenever it connects to one?
daleaf said:
I am also wondering about the wifi. How do you know it's using wifi instead of 3g? Does it automatically switch over to wifi whenever it connects to one?
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Thats the thing, I have seen it say I am on wifi but it still shows the 3G indicator and will show 3G activity (the activity arrows on the 3G icon light up).
uberamd said:
Thats the thing, I have seen it say I am on wifi but it still shows the 3G indicator and will show 3G activity (the activity arrows on the 3G icon light up).
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See post #3.
Clienterror said:
See post #3.
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I saw that, but my Nexus and Milestone don't do that so I'm confused by that.
uberamd said:
I saw that, but my Nexus and Milestone don't do that so I'm confused by that.
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It might be because you have no apps trying to find your location all the time. That's why some people have 3g on sometimes with their wifi on and some don't.
Clienterror said:
It might be because you have no apps trying to find your location all the time. That's why some people have 3g on sometimes with their wifi on and some don't.
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Well I wish I knew what that was then, because I do have Beautiful Widgets but I also have always had geolocation disabled and have my zip code set in it.
My husband's captivate will show both wifi and 3G when he opens google maps and the only way to get ride of the 3G is to restart the phone.
I'm having the same issue and using "my settings" to disable 3G use while using wifi. Being that I'm on the very limited data plan, I'd rather not have 3G being used when it doesn't have to be. So, if there are some programs that are forcing access to 3G when I'm on wireless, I'd like to know if there's an app or somesuch that will track which programs are accessing this so I don't have to worry about changing settings all of the time?
Hello everyyone. Ive only been using this phone and android since yesterday afternoon. I played with the phone very extensively yesterday and never saw the 3g while i was on wifi and then last night i applied the gps "fix" do you think that could of caused it to show. did all who is having this problem apply the gps fix ?
I believe using a push syncing service like exchange will cause this. on my windows mobile phones exchange wouldn't work over wifi.
Hmm is the default mail app an exchange like server ? So I should pull my info from that one and soley use the gmail app?
joshua2327 said:
Hello everyyone. Ive only been using this phone and android since yesterday afternoon. I played with the phone very extensively yesterday and never saw the 3g while i was on wifi and then last night i applied the gps "fix" do you think that could of caused it to show. did all who is having this problem apply the gps fix ?
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My problem showed up after this as well, but I can't imagine that would be the cause of it...
I'm seeing both Wifi and 3G on as well. Oddly enough, only Wifi seems to be on after it sits for a night (both charging and just unplugged). As soon as I disabled Wifi, 3G came back on, but after reenabling Wifi, the 3G stayed on.
As far as I can tell with 3G Watchdog, it's not using 3G when they're both on, but I'm worried that battery life is impacted by having them both on. I'm assuming this isn't normal behavior then.
FYI, I also applied the GPS fix, but I think I was seeing them both on even before I did that.
I get this as well, even when not using maps. I noticed it before I did the gps fix.
I do use gmail app which uses push, but still WIFI should always take over once connected. I noticed though that on the 3G icon the upload/download arrows are grey, not white or red (the transmit/receive colors).
I was concerned at first but I installed the AT&T app and I don't have a lot of data usage. I think its a bug.
I had both icons as well for a couple of days while in a wifi area. Messed with the gps settings again today and I'm back to wifi only icon. Didn't even reboot.
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email and web dont load on wifi?

seems like when i turn wifi on at home, emails dont load and browser doesnt load as well.... when wifi off it works . i dont wanna be using my data all the time if i can use my wifi.... just found that out cuz i never had my wifi on my captivate on at home till now. any suggestions is greatly appreciated!
Anyone??
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[Q] Wi-Fi connects but doesn't work?

So I have somewhat of a strange issue with my wi-fi on my captivate. At home, my WiFi works great, no issuses. But when I go to my college, I can scan and connect to the WiFi spots but it still acts like I'm not connected. No data apps work at all, everything 'Fails to connect'
Using Wifi Analyzer, I see that its a strong connection. Even tried connecting to different channels, walking around trying different hot spots.. still no difference.
Why would my phone do that? Is there different kinds of WiFi networks phones cant connect to? But like i said, it see's and connects to the hot-spots there, just acts likes theres no data..
YoungGun821 said:
So I have somewhat of a strange issue with my wi-fi on my captivate. At home, my WiFi works great, no issuses. But when I go to my college, I can scan and connect to the WiFi spots but it still acts like I'm not connected. No data apps work at all, everything 'Fails to connect'
Using Wifi Analyzer, I see that its a strong connection. Even tried connecting to different channels, walking around trying different hot spots.. still no difference.
Why would my phone do that? Is there different kinds of WiFi networks phones cant connect to? But like i said, it see's and connects to the hot-spots there, just acts likes theres no data..
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I had this issue last night when I was at a Hilton. IT saw the connection and connected but no data transfer. Found that when I connected to my laptop it redirected me to a page to enter the pswrd. So when I connected my phone again I loaded up the page from the laptop and entered the code. then it worked. Not sure if it helps
When you connect to the open wifi network simply open your browser and you should find instructions for that establishments network.
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I started having a similar issue. I connect and get no data connection anytime I'm on wifi. It's happening on stock 2.1 and all 2.2 roms. After about two weeks of this, I called and am getting a warranty repair. I've had this phone since early august and never had any wifi problems.
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bornjamerican said:
When you connect to the open wifi network simply open your browser and you should find instructions for that establishments network.
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explain please?
same problem here connects with good signal no data connection?????
driving me crazy!
works @ home no problem?
TommyZee said:
explain please?
same problem here connects with good signal no data connection?????
driving me crazy!
works @ home no problem?
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When you connect to the connection that is not giving data, open your browser. Some places instead of useing a pin code use a webpage where you input the code.
mikeinak said:
I started having a similar issue. I connect and get no data connection anytime I'm on wifi. It's happening on stock 2.1 and all 2.2 roms. After about two weeks of this, I called and am getting a warranty repair. I've had this phone since early august and never had any wifi problems.
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please let me know if repair does indeed fix the problem?
TNX
zelendel said:
When you connect to the connection that is not giving data, open your browser. Some places instead of useing a pin code use a webpage where you input the code.
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open network at Denny's Restaurant
connect not a problem
no pin needed?
have breakfast with no data, go home and works fine on my wifi and I can hook to my neighbors wifi and hers is an open network?????

[Q] Wifi Issues and Zune Marketplace downloads

when my phone used to be able to connect to wifi, i could download songs, fairly fast. but now it will only connect to an open wifi network, tried deleting and re adding networks, and soft resets of both router and phone. but now over 3g, music downloads are painfully slow, and almost never finish downloading. i get the cannot connect to marketplace right now error. 3g in my area is good i get around 2-3mbps download on my iphone and my atrix, so i know that isnt the issue. should i request a replacement device or is there a fix?
Hard reset
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Hrmm.... Still running into the same issues, guess ill call it in for replacement
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Data connection suddenly stops working

Hi, I was wondering if anyone else is having this problem. My data works when I turn on my phone and will work for a while, but when I start using it, not even 15 minutes, sometimes 5 minutes later, my data will just stop working. The 3g icon is still there and the arrows point up and down, like its still connected, but when I try to go to any website, it goes straight to Web page unavailable. All of my apps can't connect to the internet either. I'm so confused and cannot understand why this is happening
Nevermind, the problem was u2nl. Don't know what it was doing but it would stop responding and would cause it to not connect. I deleted it and I'm now just using an app called Autoproxy and it works fine now.

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