Help please... My tytn 2 has gone faulty. The screen locked up, I removed the battery, tried soft reset, hard reset, downloaded latest 6.1 from ORANGE site. Same result. The phone tries to boot but usually get stuck in the procedure. Occasionally after many resets it will go to home screen works then freezes. Sometimes get error msg. repllog. exe. Strangely... you can dial the phone from another and get ring tone but the phone doesnt ring. Have tried a new battery.
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As I said My TyTN II is frozen at the Smart Mobility screen and restarts constantly. I have tried soft restart, hard restart and nothing changes. When it happened I had to soft reset my phone after my "Phone in the phone" stopped working proplerly. I hit the soft reset button and the it just freezes in Smart Mobility and then restarts, vibrates, freezes and etc.. Soft restet does not do anyting, hard reset goes through the process of cleaning and reseting and then nothing, the same problem keeps coming up. Does anyone have any ideas to resolve this?
KTYTN said:
As I said My TyTN II is frozen at the Smart Mobility screen and restarts constantly. I have tried soft restart, hard restart and nothing changes. When it happened I had to soft reset my phone after my "Phone in the phone" stopped working proplerly. I hit the soft reset button and the it just freezes in Smart Mobility and then restarts, vibrates, freezes and etc.. Soft restet does not do anyting, hard reset goes through the process of cleaning and reseting and then nothing, the same problem keeps coming up. Does anyone have any ideas to resolve this?
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Did you try flash a new ROM or anything? If not then I would suggest HTC is your best bet.
Hello guys. I have been searching the forum for over an hour to figure out a way to get my Tilt back up and running to the way it was before. I had almost every updated cab thats out there on my tilt along with the TomTom 6 software which is where the prtoblem occured. Once I installed a cab file called "MN6-update" to my memory card it soft resetted itslef and now all I get is a blank screen. This file was supposed to help redirect the maps that I downloaded for tt6 so the program will be able to read it. After installing this file all my phone does now is load up the AT&T startup animation and then it blanks itself out.
I downloaded mtty 1.42 and am able to see the boot screen and it says usb when I connect it. What do I do next? Any help will be much appreciated.
Does anything on the screen show if you do a hard reset?
When I reset the device I only get the At&t welcome screen (along with the anoyying sound) then.... Death. The screen blanks out and none of the buttons respond.
Update: I just did another reset (By holding the power button for 30 seconds) and a message appeared telling me that a reset is not possible due to a program that was installed from an unrecognizable source. It said that it will automatically restore the phones factory settings and since then it has been stuck on the At&t screen for several minutes. Does this change anything?
The Factory Defaults loaded automatically
Looks like that second reset did the trick. Now all I have to do is load all those cabs again avoiding that last problematic one of course!
My phone was loosely sitting in my shirt pocket when it spontaneously dialed. In mid-call, and w/o any button presses, it dialed again. After I ended both calls, it spontaneously dialed yet again!!! At that point, I reset the phone. It came up with the password screen, and after I entered the password, it had the windows menu bar at the top, an otherwise black screen, and no response to buttons or touchscreen.
I figured I'd try a reflash. I'd been running Zoki's excellent NBD V8.3, so I decided to upgrade to V9.2. The RUU program would connect, but would stop at 0% when trying to reflash.
Next I decided to try to force the bootloader. When I tried resetting w/ the camera button held, I'd get a blank screen w/ no backlight. The only way to get the phone to boot was to pull the battery. After booting, it returned to the password screen.
Next I tried resetting while holding the Comm + Voice Dial buttons. That brought up "Press Send to restore factory default", or something to that effect. I did, it reformatted memory, and booted to the Windows Mobile splash screen. A few button presses brought up the "Tap the screen to set up your Windows Mobile device" message. But the screen is totally unresponsive.
Attempts to force the bootloader gave the same result as before. I would guess the primary bootloader is corrupt. Is there a backup bootloader? If so, how can it be accessed?
Now it will no longer connect w/ ActiveSync, so I can't run the RUU. I'm at an impasse.
Any help would be greatly appreciated! I'm 3 months away from the end of my contract and a new phone.
Thanks,
MR-808
UPDATE:
This morning, I tried turning it on for $#|+$ & grins, and it responded to the touchscreen. Yesterday, I must have rebooted and tried the touchscreen 6-8 times w/ no luck. Weird! Anyway, I was able to get past the touchscreen setup, connect w/ ActiveSync, run the RUU, and update to NBD 9.2.
I'm still not sure whether the problem was hardware or software. I guess the moral is, be persistent!
MR-808
I've had a quick look round the forums but cant find a definitive answer really...
Last night i got my diamond out, and it was turned off completely (not standby) for some reason. When i turned it back on it got stuck at the green windows screen with the rotating loading icon, which then also stopped. At that point it wouldnt do anything and just stopped with the backlight staying on.
I tried removing the battery, the sim, doing several hard resets, still no joy. Eventually i left it with the green screen on for about an hour, reset it, and eventually it came back on.
Anyone any ideas whats happened? Obviously i'm keen to safeguard this from happening next time (i've only had the phone a week).
I've currently got installed the following...
LEM's Trackme.
Memory Map Pocket Nav
Microsoft .net 3.5 (for trackme)
Naviter Seeyou
PHM registry editor
Gsen
sql server (for trackme)
Sensor lock
tomtom7
diamond hacks
Exchange...
Personally, if I'd only had my device a week, I would be straight in the shop for an exchange... that's assuming you haven't been messing with ROM upgrades, etc!
nope no roms, just apps installed..
it was bought from mobiles.co.uk , so a bit more difficult than just popping back to the shop plus my number is due to transfer to it tommorow, so i'm waiting until after that.
Basically, i was just wondering if the green screen halt is a common occurrence.
Hmm
Does it show the green screen after you hard reset it? Maybe a faulty .cab in your programs (I know it sounds stupid) is crashing at startup. Try a hard reset and installing one by one?
If I were you, I would use the hard-reset the phone and use it as is for about a month. If all goes well, I would gradually add programs one at a time. At least that would tell me if the phone itself is OK and if the problem may be due to 3rd parties apps.
ah okay thanks.. i tried pressing the red reset button under the cover but that didnt do anything (apart from restart the phone). I assume a hard reset is done some other way?
I'va also uninstalled some surplus apps, such as the sql server, trackme and naviter seeyou.
http://www.hardreset.eu/images_hu/htc_touch_diamond_hard_reset_soft_reset_5.jpg
press voldown and the center button, and soft reset at the same time. then you'll hard reset
What you are thinking is a hard reset, is really a soft reset. A hard reset completely erases everything on your phone and restores it to default. A soft reset just restarts the phone (like the restart button on the computer).
**Remember that a hard reset resets everything so back up files if you need to.
hi there,
this morning, without any interactiom, i heard the vibration of my touch diamond restarting.(with original newest ROM from htc website that ran without any problem for several months). battery was about 80% yesterday evening.
but it wasn´t starting at all. after the HTC animation and the green windows mobile screen, it started again. after restarting for 20 minutes i took out the battery, put it in again and performed a hard reset as stated in the manual.
now, on the "rainbow" screen i get a message like
psoc diam stage_pvt 0x32
then i did the Volume-Up reset, and now i don´t even get the red version information in the lower right screen. as it doesn´t even start i cannot get an active sync connection.
any ideas? is my phone broken? i didn´t do anything special, and i wonder why it rebooted without interaction this morning.
any ideas what i can do?
thanks in advance,
jkersch
Mine started doing this about 2 weeks ago it woke me up in the middle of night while sleeping with its vibrator and start sound.
The only thing I have found is that my little reset button at the pen holder dosent work anymore. To do a hard reset i have to takeout the battery and then put it in, hold the volume key and enter key then power it to get it. Flashed by holding volume down and the power on, it hold for about 10min just enough to get the flash.
I managed to flash it once but it dosent help, it constantly reset at the thouch diamond screen. Some times i get to the green windows mobile screen.
As warrenty is out on my phone and ive given up and using another phone.
Same problem in a different thread
Have a look at http://forum.xda-developers.com/showthread.php?p=5279740.
install a new radio worked for me