Got a TILT that locks up at the Windows Mobile screen. Happened when I attempted to install XPress Mail. Not sure why. Odd thing is reminders still fire and pop up on the screen, and lights indicate WiFi is working. Anyway, I've tried the reset button removing the battery, leaving the battery out for 24 hours - nothing. Is there a way to hard reset the device back to factory values?
Fortunately this was a replacement for my original TILT that had a slightly slow clock. So I'm using the original for now.
Well that was a brilliant first post.
Found the hard reset routine - hold both soft buttons and press reset, holding the soft buttons until the restore to factory defaults appears, and then press send. Worked like a charm.
Yesterday and today I have had a little issue. When I turn it on it boots up fine and when it gets to the htc screen it dims and when it is fully booted the backlight is pretty dim and the slideout does not make a sound nor does the screen change orientation?? I try to turn it off and the hour glass just spins and I have to remove the battery. I have tried soft reset with no results, but if I do a sync it clears it up and all works great?? I have not tried a hard reset thought I would check with you guys first for any ideas???? Thanks
d
if you've installed 3rd-party apps, i'd remove one at a time to see if they could be causing the problem... if that doesn't work, then a hard reset may be the best route. good luck!
Thanks I will give that a shot. Must be something at startup.
d
i had the same problem after tomtom frozed up my device. soft resets just resulted in nothing working but it also boots fine when i'm connected to my computer using activesync. i used the backup program that came with with phone and went back a week and that seemed to solved the problem.
Thanks I wish I had of tried that but I finally did a hard reset and that worked. I also left tomtom off for a bit and see how it goes. The only thing different is I traveled one time zone and when I returned all the trouble started. My computer also switched time zone when I synced???? Wierd....
d
I have had the same problem with my vodafone V1615, was working fine, first hing that seemed to happen to me was i plugged in the wired head set and the screen switched off and would not come back on. Did a normal reset and came back on but power button would not switch the phone off or on. TomTom and Sprite backup both would not work along with other programs.
Tried several soft resets all exactly same, boot up but wont run and power button not working, also the screen stays dim.
Only thing other than the head set was i plugged it in to TomTom Home but did not download anything, i did try a backup using it but that failed.
Anyone else managed to clear this without hard resetting as my only backup is just after i got the phone before i installed the full UK maps so a real pain in the ass.
Mark
I tried removing all third party stuff one at a time and soft resetting and still the same problem you have. Once I did the hard reset it was fine...Pain in the A.. wish I knew what the glitch was????
d
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
ShingTse said:
Hi. I am a new owner of the AT&T Tilt, so I was messing around with a few cool new features. I installed the HTC Home Plugin and the HTC Default Theme, which looked really nice. After I installed these, things began going crazy. When I had them installed, the screen would not turn back on after going blank, so I would have to remove the battery and then reboot it again. When it loaded back up, I tried to manually power it off via the power button on the side. INstead of powering off, it would freeze. Sucks, I know...
So I finally decided to remove both the plugin and the default screen, as I figured it would send things back to normal. It didn't. When it was all removed, I tried to slide the phone open, but the screen did not automatically switch to landscape view. So I tried to power it off, and it acted as if it was continually loading something and refused to turn off.
This is very furstrating... Do any of you all know what to do?
Thanks.
Click to expand...
Click to collapse
Try a soft reset and if that doesn't work, back up any data you don't want to lose and then try a hard reset. This will bring you back to factory settings but you lose all your data and added programs.
I have both those things on my Tilt and have not had that happen. Any other third party software it could be reacting with?
Not that I know of. I installed TomTom6 on there, but I had that for several hours prior to putting the two other programs on there and it worked just fine. Is there a way to do a hard reset before the phone turns on fully? Because once it turns on, I am very limited as to what I can do...
Yes.
Put your stylus into the reset hole (just above and to the right of the USB port) and hold both soft keys at the same time (next to the green and red phone buttons).
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
ShingTse said:
Hm.. Strange thing happened. I simply held the two soft keys at start up and it seems to have reset the whole thing. Did I do this correctly or should I redo it?
Click to expand...
Click to collapse
hmm i don't think so you did a hard reset than buddy. Hard reset is holding the two soft keys and than inserting stylus into soft reset hole on bottom of phone. Doing this brings you to a white screen with a warning in blue that basically tells you all data will be erased to proceed hit the send button .. and once you hit send (green button) than it starts the hard reset and once it finishes it asks you to hit the send button again to reboot the phone.
Yeah. STrangely enough, it didn't warn me of any of that. It simply took a while to boot up from the AT&T screen and when it did, all of the stuff that I had installed was gone...
Another question..
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
no tomtom6 will not affect your phone, I have used it for months with HTC home plugin, didn't have an issue with my tilt. I hope that helps. I don't quite understand what you want to do with the customizer maybe someone else can help ya with that.
Good luck on your new phone.
ShingTse said:
Okay, so after about seven attempts, I finally got the hard reset to work properly. Now that everything is back to it's manufacture settings, I would like to update the plain jane look of it. I know this may sound utterly stupid, but can anyone tell me exactly how to install the HTC Plugin along with the HTC Default theme and Customizer? (If links can be provided as to the correct download site, it would be greatly appreciated as well.)
The last time I thought I installed these correctly, my phone went crazy...
Thanks guys.
P.S. TomTom 6 would not have an affect on my phone.. would it?
Thanks again!
Click to expand...
Click to collapse
Go here, down load HTC Home plugin and Home Customizer again.
Remember to soft reset after installing (no soft keys just stylus in the reset hole) Go to start>settings>today>items,check HTC Home. And you should be good to go.
If not , now you know how to hard reset and start again.
http://wiki.xda-developers.com/index.php?pagename=Kaiser_software_recs
Alright! Thanks a lot!
I'll keep you informed as to how it goes! Thanks again!
Ah! Thanks! It works flawlessly now!
Juuust kidding...
I don't know what it is, but it worked just fine for a while.
Now, whenever I tap the power button on the side to turn the screen off, I can not get it to turn back on.
Why?
Okay, so my phone is going crazy and it's really aggravating me! It worked fine for two days, but all of a sudden, when I tried to add a picture to my contacts, my phone began to frustrate the crap out of me!
So this is what happens.. When I hit the power button on the side to black out the screen or when it simply times out, the phone pretty much remains on, but I can not get the screen back on. Other times, when I boot the phone the backlight will fail to turn on and the phone won't even switch to landscape when I slide the phone open..
WHY?!?! I have the HTC Plugin installed with HTC Customizer and TomTom 6.. What is the deal?!
That does seem pretty strange. You weren't messing with the registry at all before that happened? Did you try soft reseting the device? (you probably did) If you have been adding and deleting a lot of cabs, apps and such lately then you may have to hard reset and start clean. If you do have to, don't forget to copy your pim.vol file over to your card for replacement after reset. Hopefully it won't come to a hard reset though. Good Luck, Kevin
Ah. I've already hard reset the phone twice...
I don't understand it.. It seems really quite ridiculous.. Could it be a hardware problem?
Hi there,
I am just really ****ed right now. I got Swisscom 1.97 Rom installed successfully and just wanted to get rid of the STK Service Message by turning one registry value. Then after a soft reset it just hard resettet itself and completely ****ed up. No touchflo, nothing worked, data storage was completely full. Now it just doesnt turn on anymore, is stuck at the very first screen reading TOUCH DIAMOND and the version numbers, so no chance for me to get into bootloader.
What am I supposed to do now?
phew... after few tries i eventually got into bootloader with the hard reset combination (who in the world thought of pressing volume down, ok AND reset at the same time? i need three hands). reflashing now, hoping everything works well
fBx said:
phew... after few tries i eventually got into bootloader with the hard reset combination (who in the world thought of pressing volume down, ok AND reset at the same time? i need three hands). reflashing now, hoping everything works well
Click to expand...
Click to collapse
Um, that is the standard way to hard reset a HTC Touch Diamond and Pro when you cannot get into settings to do a hard reset just lke for the TyTn II you pressed one of the softkeys the end key and put the stylus in the soft reset little hole.
Everyone learns something new every day and this is your lesson for today.