Got a TILT that locks up at the Windows Mobile screen. Happened when I attempted to install XPress Mail. Not sure why. Odd thing is reminders still fire and pop up on the screen, and lights indicate WiFi is working. Anyway, I've tried the reset button removing the battery, leaving the battery out for 24 hours - nothing. Is there a way to hard reset the device back to factory values?
Fortunately this was a replacement for my original TILT that had a slightly slow clock. So I'm using the original for now.
Well that was a brilliant first post.
Found the hard reset routine - hold both soft buttons and press reset, holding the soft buttons until the restore to factory defaults appears, and then press send. Worked like a charm.
Related
I've searched the forums, and can't find a report of anything similar...so this might be new...if it isn't, help locating a thread would be great.
- Downloaded Blackberry connect install cab
- Seems to install fine (log looked good before reboot)
- Press "ok" to reboot device, but upon reboot, the device screen is locked at the Windows Mobile screen
The unit seems to be operating fine... I can receive calls - the phone rings, the caller ID pops up, but it stays on top of the Windows Mobile boot screen...
The power button will not shut the unit off...only turns the locked screen on and off
Battery removal and reboot freezes at same spot.
I had deselected all the ActiveSync options including the 'connect via USB' option... and now can't view my device from my laptop...
I've had the TILT only a couple of days...I'm running the stock ATT Tilt ROM & software...added two themes (night palms and the planet reflection ones)... have a 6G microSD card with some songs, pictures, and a device backup...
Looking forward to your suggestions & solutions!!
I tried it on mine and it did the same. So I gave up and did the hard reset and started over without even attempting to install the bb connect.
after hard reset
thanks for the quick response...
the hard reset worked fine...
I repeated the bbconnect setup, this time installing to the device instead of to my card... everything worked fine.
How did you do a hard reset on it?
hard reset
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
Click to expand...
Click to collapse
One thing the instruction did not say rright was to hold the two soft keys and then press the reset then release and wait for the screen to give the instructions. Well the real way is to hold all 3 and wait and the process will be on its way.
wprocter said:
a hard reset will wipe all your data and set it everything back to the default status...it isn't supposed to clear anything on your sd card ... i take mine out anyway.
to do a hard reset, hold both the soft buttons while pressing the reset button w/ the stylus (the reset button is on the bottom edge under the hard OK button )
Click to expand...
Click to collapse
this is just not working for me, how long are you pressing the stylus in? how long are you holding the buttons?
When I do it I get the AT&T logo screen (a short vibrate) then it continues to the windows mobile boot screen. I can never get the prompt to erase all data. I've tried the procedure a dozen times, no luck.
Make sure you are pressing the soft buttons and not the 'call' and 'end call' buttons as stated on some sites. Hold those and press stylus into reset until it turns off. Continue holding the buttons until the message comes up.
I've just had to do this for exactly the same reason!
I had the same problem on my Touch. After the hard reset I have found a solution: install application to device memory not on storage card. That helped me and now BB Connect is working fine.
Hi all.
I'm a bit concerned. All of a sudden the ability of my phone to fix itself by hard reset (L+R buttons > Power on) is gone. This is quite bad.
I can still perform a hard reset via the control panel (erase all data).
Anyone know what's wrong? After the last hard reset the phone wasn't like how it was to begin with at all - or how it was after any of the other hard resets. All of the SE customisation had gone, and only the first 4 panels were available.
How come hard reset isn't a dead cert, and why in the world has the hardware shortcut gone?
Thanks
Mine refused to do a hard reset using the power button + silver buttons, it kept complaining that there was "no image file".
For some reason, using the soft reset button instead of the power button seemed to work on mine, after using the soft reset button behind the battery cover with the two silver buttons it did a proper hard reset and it worked with no problems.
i did 2 hard resets on mine now and i had weird behavior too.
On the first hard reset i couldnt hard reset by pressing the two silver buttons and the power button, just nothing happened. I then tried to press the silver buttons and inserted the stylus into the hole on the back which worked.
As i did a hard reset for the second time method 2 didnt work anymore, therefor method 1 suddenly worked...very weird
mine, couldnt hard reset it by preseing L & R and then soft reset...
i did it by clearing storage in setting!
It happen to me too...I solved it this way
Assign the default to each button left and right and then try it again..
PD: to hard reset trhee botton togheter and then relaese first the power button and wait until screen turn white....
Sorry for bad english
i need help!
mine did the reset ok, but when connected to sony ericsson's ipdate service keeps flashing 'no image file' and the update service says device not recognised. any ideas how i can fix it?
I have a slightly different problem. x1 to cleanse his memory, I was enabled very strange program that was the code'1234 'and when I did it my X1 phone simply shuts down. When I start up back, I appeared on a white screen with a blue stripe on top, and in the middle of the screen wee dagger. I've tried all the ways to retrieve the telephone to life but nothing is party, and the Internet also can not find anything. Please help.
@ thomsonss1: try a hard reset. That should work. Report back if it doesn't and we'll think of something else
Noooo it's not working.... I even can't to put a pin code or mobile code....
it suck......
I am also having the "No Image File!" issue. Has anyone fixed their phone or am I SOL?
I've had a quick look round the forums but cant find a definitive answer really...
Last night i got my diamond out, and it was turned off completely (not standby) for some reason. When i turned it back on it got stuck at the green windows screen with the rotating loading icon, which then also stopped. At that point it wouldnt do anything and just stopped with the backlight staying on.
I tried removing the battery, the sim, doing several hard resets, still no joy. Eventually i left it with the green screen on for about an hour, reset it, and eventually it came back on.
Anyone any ideas whats happened? Obviously i'm keen to safeguard this from happening next time (i've only had the phone a week).
I've currently got installed the following...
LEM's Trackme.
Memory Map Pocket Nav
Microsoft .net 3.5 (for trackme)
Naviter Seeyou
PHM registry editor
Gsen
sql server (for trackme)
Sensor lock
tomtom7
diamond hacks
Exchange...
Personally, if I'd only had my device a week, I would be straight in the shop for an exchange... that's assuming you haven't been messing with ROM upgrades, etc!
nope no roms, just apps installed..
it was bought from mobiles.co.uk , so a bit more difficult than just popping back to the shop plus my number is due to transfer to it tommorow, so i'm waiting until after that.
Basically, i was just wondering if the green screen halt is a common occurrence.
Hmm
Does it show the green screen after you hard reset it? Maybe a faulty .cab in your programs (I know it sounds stupid) is crashing at startup. Try a hard reset and installing one by one?
If I were you, I would use the hard-reset the phone and use it as is for about a month. If all goes well, I would gradually add programs one at a time. At least that would tell me if the phone itself is OK and if the problem may be due to 3rd parties apps.
ah okay thanks.. i tried pressing the red reset button under the cover but that didnt do anything (apart from restart the phone). I assume a hard reset is done some other way?
I'va also uninstalled some surplus apps, such as the sql server, trackme and naviter seeyou.
http://www.hardreset.eu/images_hu/htc_touch_diamond_hard_reset_soft_reset_5.jpg
press voldown and the center button, and soft reset at the same time. then you'll hard reset
What you are thinking is a hard reset, is really a soft reset. A hard reset completely erases everything on your phone and restores it to default. A soft reset just restarts the phone (like the restart button on the computer).
**Remember that a hard reset resets everything so back up files if you need to.
im new to this so please be simple if you can help. i love my phone and i am really mad i cant get to anything. i would try to hard reset but i cant get to the start menu or anything. ive soft reset on multiple occasions but it does nothing
You don't have to be able to get to the menus to perform a hard reset.
Simply push both soft keys (keys above the 'E' and the mail icon on your pad) while performing a soft reset. You will then be prompted to push the 'Send' key and everything will be restored.
Welcome to XDA
Yeah, you can hard reset using the physical keys. However, the above method has never worked for my ATT Tilt. The method described in the wiki has never worked either. The method I use which works for me, is:
Press the two "-" softkeys on the front of the device while it is off
Then, while still holding the sofkeys on the front, press the stylus into the reset hole on the bottom for at least 3 seconds
While Still holding the two softkeys on the front, press the power button briefly then release it
You may release the softkeys once you see the warning message
Good luck,
Dave
I tried to make a call a few minutes ago and I couldn't hear any sound but screen said call was connected. I did a soft reset and now I'm getting this message "KAIS1*0 mfg. SPL-1.0.01pof CPLD-8" on the tri colored screen. I've been using my installed rom for over a year and a half now.
I'm in a situation now where I don't have time to research this issue so I'm sorry if this situation has been posted in the past. I apologize... Just wondering off hand if this or a similar issue has happened to anyone else in the past. If I have any options besides reflash. I'm on call for work and I'm going to have to pick up a new phone until I can do some research.
Many Thanks!
UPDATE: My phone will boot when plugged into the charger, if I unplug the phone and try to boot it will not. One other thing I noticed is that my speaker doesn't work now when unplugged, but does when I'm plugged in. Not sure where to go from here could it be my mini usb connector on the phone that's causing this?
dewicide said:
I tried to make a call a few minutes ago and I couldn't hear any sound but screen said call was connected. I did a soft reset and now I'm getting this message "KAIS1*0 mfg. SPL-1.0.01pof CPLD-8" on the tri colored screen. I've been using my installed rom for over a year and a half now.
I'm in a situation now where I don't have time to research this issue so I'm sorry if this situation has been posted in the past. I apologize... Just wondering off hand if this or a similar issue has happened to anyone else in the past. If I have any options besides reflash. I'm on call for work and I'm going to have to pick up a new phone until I can do some research.
Many Thanks!
Click to expand...
Click to collapse
Try a hard reset.
Hard Reset
- Press and hold both soft keys (The two inside the green and red phone ones)
- While holding softkeys, using a stylus, press and HOLD the soft reset button at the bottom of the phone
- Keep all three pressed until the keypad lights turn off and then flash
- Release the soft reset button while still pressing the soft keys
- Let go of the two soft keys once the message "This operation will delete all your personal data, to manufacturer default" appears on screen
- Finally, press the green call button to perform the hard reset, or press other key to cancel
this could be a battery issue and if it is you need to clean the contacts or get a new battery
I thought the same thing so I swapped batteries with my girlfriend who also has the same phone. My battery works in her phone and with hers in mine I still have the same issue. My battery compartment was very clean. I pried up my contacts a bit though. After opening my girlfriends phone up, hers is a different story. I stumbled upon this thread about stuck spl staying in bootloader mode. I wonder if this could be my issue? http://forum.xda-developers.com/showthread.php?t=420683
Everything seems to match up with the issues I'm having...