anyone delt with samsung service centres in the uk ie, cpw. i have sent my phone off for reapair any one else in the uk sent theres off with cpw and how long did it take cheers wattsy
Hi,
Mine went back to an 02 shop for repair and it was 7 working days until I got it back. I didn't ask for a loan phone so they didn't give me one so not sure about that.
The repair centre is in Ashford, Kent but not sure if it's the same for all SGS's?
Related
Hi,
I'm having trouble with my touchscreen and want to send it in for repairs. Unfortunately, i bought my phone off an Internet Vendor in America and HTC America says:
"The P3600 is a European model that isn’t support by HTC America (we do not have the resources yet). Please contact HTC Europe to see about Repair options"
IF anyone have any experience in sending your phone in for repairs in a country other than the one you bought your phone in, pls advise for the following:
1)Will they honour the HTC warrenty if you send it to another country's service center even if you didn't purchase it from that country?
2)Do they accept mail-in requests for repairs?
3)Do you have to pay return postage?
I am also asking HTC europe, but i figure i might get a faster and more accurate response here, so many thanks in advance
My old imate phone had to be shipped to Dubai for repairs, it went pretty smoothly, and they paid for shipping there and back.
Not sure about HTC.
The same problem for me
I have exactly the same problem, and HTC Europe told me that the only way to fix the problem is with the repair centre nearest to America, but im actually not in America, so my problem is worst. Im in latin america, in Colombia and I dont know what to do with this screen blocking problem that is driving me crazy.
So if there are somebody to help us to contact HTC in other way, I really appreciate.
Hello,
Unfortunately HTC has no repair centre in America for P3600, the only solution for you is to refer to this repair centre in the UK. HTC is sorry about the inconvenience.
HTC Europe Co.Ltd
Communications House
Presley Way
Crownhill
Milton Keynes
MK8 0ES
+44 (0) 1908 55 64 64
Click to expand...
Click to collapse
does anyone knows if the UK models are covered by the pan-european warranty?
I'm thinking to buy one but i'm in other european country and i want to know if i'll have the warranty in my country.
Thanks in advance
Mike
hi mine was bought in Holland and recently I had to return it to HTC in the UK and they were happy to honour the warranty. I'm based in Ireland but the UK appears to be the nearest repair centre to me
Hope this helps
Hi Guys..... I have a Diamond, that was purchased in Australia, but the phone originated from Hong Kong...
The touchscreen function on it died a few weeks ago, and I have been notified by HTC Aus that they dont cover it under warranty (I was told it had international warranty by the seller)....
Has anyone else been in a similar situation? I dont mind sending the phone to HK to get it fixed, I just dont know how to go about it.... or who to contact?
Any ideas?
Thanks,
Dekkarr
Crazy update.... according to the serial number, the phone originates from Vietnam....
I think this could be a major problem....
lol ouch, looks like you'll be contacting your seller, if they want to know
hi
i can help you with parts but you have to replace your self or tell me where you live
ciao from perth
dekkarr said:
Hi Guys..... I have a Diamond, that was purchased in Australia, but the phone originated from Hong Kong...
The touchscreen function on it died a few weeks ago, and I have been notified by HTC Aus that they dont cover it under warranty (I was told it had international warranty by the seller)....
Has anyone else been in a similar situation? I dont mind sending the phone to HK to get it fixed, I just dont know how to go about it.... or who to contact?
Any ideas?
Thanks,
Dekkarr
Click to expand...
Click to collapse
mesg#23
http://forum.xda-developers.com/showthread.php?t=397929&page=3
Dekkarr: I've had a similar problem with my Diamond. I did a Hard-reset and problem solved.
As the title says, I'm wondering if I can send my note in for a Samsung warranty repair even though I am in the United States. I ask because I could only find a support page for Latin America and I am not sure if the warranty is valid in a country where Samsung does not sell international versions of their phones.
Thanks for the help
Sent from my GT-N7000 using Tapatalk
I'm afraid not, it is only limited to the country where you bought it. you can still have it repaired though, but you need to pay for the charges
Hi there, International Galaxy Note community. I have a question I'd like you ask about when purchasing the International Note for use in North America.
Is there a valid warranty for the international Note if I purchase it in a different country and then use it in North America? Specifically Canada. If there is a valid warranty for the Note in Canada, can someone provide me with the terms of the warranty when in Canada?
Thank you for your help, International Note community.
Sent from my HTC Amaze 4G using Tapatalk 2
Good luck with that one....
I have just spent the last 3 months searching for usb ports and mainboards, repair shops in Canada, Europe and the U.S., Ebay for for broken N7000s and getting things working on Bell's network. And as of 15 minutes ago, I'm finally done fixing the last detail on the Note, and its back to normal. But what an ordeal it was...
Somebody else can tell you about the warranty. But you're probably on your own with this one. So your options if you have a hardbrick;
Search threads for a successful recovery..
Jtag repair...http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note/
Ebay (like me..) for a broken screen N7000, which I used to replace my the motherboad and USB port. Mine was $265...
I would say hunt for a M/B. But the search was long, with many dead ends (Europe) and language barriers (India and Asia). And there are repair shops in Europe, but no shop will ship a phone via air (Thanks to 9/11).
Hope this cuts down on some of your search to repair your Note.
devonblue4u said:
Good luck with that one....
I have just spent the last 3 months searching for usb ports and mainboards, repair shops in Canada, Europe and the U.S., Ebay for for broken N7000s and getting things working on Bell's network. And as of 15 minutes ago, I'm finally done fixing the last detail on the Note, and its back to normal. But what an ordeal it was...
Somebody else can tell you about the warranty. But you're probably on your own with this one. So your options if you have a hardbrick;
Search threads for a successful recovery..
Jtag repair...http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note/
Ebay (like me..) for a broken screen N7000, which I used to replace my the motherboad and USB port. Mine was $265...
I would say hunt for a M/B. But the search was long, with many dead ends (Europe) and language barriers (India and Asia). And there are repair shops in Europe, but no shop will ship a phone via air (Thanks to 9/11).
Hope this cuts down on some of your search to repair your Note.
Click to expand...
Click to collapse
Oh, no. I don't have a damaged Note. I was just looking to purchase one since I'm somewhere in Asia and have the possibility of picking up the international version. I just wanted to know about possible repair options if it ever did break.
So pretty much if I purchase a Note and it breaks down one day, then I am on my own. Correct?
Sent from my HTC Amaze 4G using Tapatalk 2