[Q] USB Connection Issues - Captivate Q&A, Help & Troubleshooting

I have an issue with my PC not recognizing my Captivate. When I plug in the USB cable to my PC, I can choose to activate USB mode and it prompts me to mount the drive, I say yes but nothing shows up in My Computer. I was able to do all this fine just a few days ago.
I have uninstalled/reinstalled the drivers. I installed Samsung Kies and it doesn't recognize the phone. I tried my phone on another PC and it won't show up there either. I've factory wiped the phone twice now.
Is it a problem with the phone or is there something I can do to get this to work?

I'm having the same issue. Did you get this resolved & if so, how? Tried both ports on my MB Pro & work PC...tried Samsung cable & another USB cable. Debugging is on.

Try Settings -> Applications -> USB Settings -> (select) Mass Storage
I found that when my captivate was set to Kies my computer wouldn't pick it up.

Mine was set to ask on connection. Tried mass storage mode (debugging off) & no dice. Back to ask on connection with debugging on, and still nothing. I've tried all 3 USB ports on my work laptop and both on the MB Pro. Any other ideas?

Did u try enabling "debug mode" and seeing if the PC recognizes it.

The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.

cajuntigerbait said:
The main issue is usually your USB cable. I had the same issue. You need to find an OEM mini usb cable for it to work properly. The one that came with my phone works fine, but when i went to ATT and bought one for my work, it only lets you charge the phone and does not put your phone into USB connection mode.
Click to expand...
Click to collapse
The ones from MonoPrice work for me and they were like $1.50

Diablo: Been in debugging mode most of the time trying to get it to work. Main issue is getting my personal MB Pro to recognize, so I won't be able to check/tinker much until after work tonight.
cajuntigerbait: I've been using the provided Samsung cable – tried a work Blackberry cable (works fine with my work BB) to no avail as well.
Will update tonight. Any tried & true methods for cleaning the phone port while I'm at it? Thanks for the quick responses, everyone

richhy said:
The ones from MonoPrice work for me and they were like $1.50
Click to expand...
Click to collapse
Thanks, will check the site & order a few when I get a chance. Couldn't hurt to have a couple spares, right?

Related

[Q] Captivate USB charges but no data connection - flashing stock w/o ODIN

Just a quick question- I have a Captivate that will charge when plugged in via USB but there is no data connection. The phone doesnt recognize that its plugged in to a computer, and therefore despite being able to boot into download and recovery mode, I cannot use ODIN to do anything. Clockwork wont work either due being on 2.2.
Ive read some other threads where most concluded it is more or less a hardware failure. Im coming to that conclusion myself, but wanted to check with you guys first. The audio jack did the same thing for a couple days-- it wouldn't work when plugged in. It did come back on its own, though Im not sure why.
Im running Cognition 2.2beta3, and cannot flash back to a stock rom nor to any other rom due to the lack of being able to use ODIN.
Is there any other way to flash back without ODIN? Also, if this is indeed a hardware failure- how can I go about getting it fixed? I traded for it on craigslist for an iPhone 4 so I didnt get it direct from AT&T. It did work for the first couple months.
Thanks in advance for your help!
Do you have USB debugging enabled (Settings-Applications-Development)?
If so, you won't get the connection choice screen when you plug in your USB. You can either disconnect USB debugging to get the choice screen, or leave USB debugging enabled and click on the "Select to copy files" choice in notifications.
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
cmr0385 said:
I have tried with USB debugging on and off, and in various USB modes. None work, as the Captivate doesnt even acknowledge theres a data connection that has been made.
It worked in the past in all modes... debugging with the option to mount the drive, mass storage, Kies, and the media mode. No dice at the moment. Tried a hard reset today... nothing.
Looks like it could be a hardware issue-- just weird as the audio jack had the same issue and seemed to (randomly) resolve itself. Thanks for the suggestion! Any other ideas?
Click to expand...
Click to collapse
I had the exact same issue as you few days ago. One forum member recommended to me to uninstall the Samsung USB driver and reinstalling it again. It worked as soon as I did this. You should give it a try.
I had a similar issue when performing a master clear and flashing JI6. I am on windows 7, and I noticed that a different driver is needed to use Odin in download mode. I had been sideloading apps as well as transferring files with the stock driver from samsung, but my computer still wouldnt recognize the phone when in download mode. The solution was quite simple, when entering download mode my computer gave me the "driver not found" messege. I just let Windows Update find the right one for me (not sure if its generic or not) and everything worked fine after that. Hope this was relevant to your issue.
And I guess you can't do the phone off, open Odin, plug in USB with vol up/down pressed, right?
Not sure if this will help, but I bought a second USB cable to carry in my laptop case. If I use it I can charge the phone but cannot connect it to a PC. If I use the one that came with the phone it works fine.
I have actually tried some other cables and they have issues too. They all have a larger cable housing towards the end that plugs into the phone, where the one that comes with the phone is slimmer.
A friend at work as a Fascinate and he has the same issue, we suspect that the increased size is keeping the usb from connecting all the way in the phone.
Ive tried different computers and different cables, as well as different drivers. Ive used 64bit systems and 32bit systems... XP and Vista.
The phone itself goes into download mode, though I have to go through the terminal and use 'reboot download'. I cant use command line on the computer as it doesnt find the device... the phone never is identified to it. It just charges.
Is there any way to perform the commands that ODIN does without actually using ODIN? If nothing else, Id like to flash back to JF6 and be able to use the OTA updates. At this point, Im stuck till clockwordmod works with 2.2.
I experienced the same thing. My Captivate would charge, but it couldn't connect to any of three computers (WinXP w/drivers, Mac OS X, and Linux) with either of two micro usb cables I had. I would always get a USB error in some form.
I was on cog 2.1, and was able to roll back to the JH7 OTA update without ODIN. Afterward I brought it to an ATT Tech Center and convinced them it was a hardware failure.
I got a warranty replacement, and it didn't work either.
It turned out to be bad micro usb cables. One was the original Samsung cable, but it was loose, there was plenty of play and wiggle in the sockets of both phones.
The best micro usb cable I've found is from a Kindle. It has a a larger plastic base than the stock from Samsung, but critically it has a longer connector. There's a solid click when connected and absolutely no play or wiggle possible. It works every time.
I don't know if you can restore from 2.2 to JH7 without ODIN. Now that we have 2e Recovery on Froyo (in Cog 2.2 BETA6), could you use Clockwork Mod (Rom Manager) to flash designgear's JH7 OTA ROM?
Try some alternate micro USB cables, you might be surprised!
Im having the same issue, was there any resolution to this from the OP??
I suspect hardware also, and Ive got another Micro USB on order from Amazon and will prob buy one from a store tomorrow also.
the stock cable is horrible, I bought a nice charger the other day and it has a nice click and stay, and since I plugged it in to the new charger it no longer shows up on any computer with the stock cable. Im wondering if the new charger with a tad larger connector spread the connectors just a tad too far for the stock cord.
I tried everything as well, I hard rebooted, put into recovery mode and even deleted all my user data to try and see if there was some software that was blinding the computer to the connection... no luck
Ill let you know what I find.
Same issue here. Has anyone had any luck with a new usb cable? Luckily, I can transfer files from my computer via bluetooth for now, but it takes forever!

[Q] Galaxy Note wont connect to pc

Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Before connecting it to the PC with the cable, click "connect storage to pc" in the USB settings. After clicking it, then it will ask you to connect to pc. If you connect to pc before clicking it will not connect.
Sent from my GT-N7000 using Tapatalk
Hello i have done that but the same happens ive done it like it says i should i just dont get why my pc wont recognise it , when i press it and then it waits for me to plug it in, i do that the dialogue box shuts and then nothing happens besides windows saying unrecognised device connected
Strange, Mine connect fine just like how marinervijay mentioned. Go to Settings > Wireless> Usb Utilities and press connect first and then insert your USB, then press connect USB. Voila. There should be a window prompting to open in your windows just like when u insert a flashdrive to ur computer.
iknow its supposed to work like that.
the problem is that it doesnt work :/
Okay, have u tried resetting your Note to factory default?
no i havent tried that, because its all new it didnt work since i got it, i never thought that that might help, ill give it a go.
thx
On another, you might have a defective USB given to you by ur retailer. Perhaps you can contact them somehow and ask them to replace your USB?
do you mean the USB cable delivered with the phone ?
Cheers
Yes. Could be a defect. I'd suggest you check with your retailer if it is replaceable if none of what mentioned is working for you.
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Prosasan said:
Hello forum !
i have used a couple of hours now trying to find a solution to my problem both here on the site but also on the internets.
i just recently became the happy owner of a Note, but i have been completely unable to connect it to any of my pc's ive had a galaxy i9000 that i didnt have any problems with but with my note it wont work.
under win7 64bit - when i plug the usb cable a "boc opens" in the drop down menu called MTP and when i klick that nothing happens, ive trid the varies ways of removing the sd card unmounting it etc. and debugging and so on but wont work.
it randomly connected once but then it dissapeared from my computer.
under winXP 32bit it just says usb device not recognised, i really wanna root this thing so i can play with the true power of this amazing device.
and on both pc's ive tried with kies and driver packs both together and seperately.
anyone out there that can help me out with this problem ?
cheers
and happy new year
Prosasan
Click to expand...
Click to collapse
suresh.my said:
Hi,
Have you ticked USB debugging? Its under Settings>Apps>Development
Then it should show usb connection in notification tab, tap it and set usb storage as on.
Click to expand...
Click to collapse
i already tried that ive done all that i could think of
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
thanks ill try that now.
Cheers and thanks for all the answers and inputs
tried all but the usb cable..
nasgilani said:
There may be few problems here so I will suggest different solutions, one might work for you
1. Turn off your antivirus and connect, it should work, see after connecting mobile that does it install something near "Bottom clock"?, open "my computer" see if it gives you N7000 (give it a minute). sometimes your computer settings are a problem
2. If no, Install latest Kies on your computer as it downloads Samsung drivers for your phone
3. after connecting 1st time, computer takes some time to recognize your mobile--be patient--
4. if all of above doesnot work, restart computer, connect USB to another (or same) port (turn off antivirus) and see
5. Nothing, try in Setting>Applications>Development>debugging Mode
6. if not, try on another computer
7. still does not connect, change USB cable
8. Still nothing there might be a issue with your device, but I will not conceive that every quickly, trying all above few times should resolve the issue..
7.
Click to expand...
Click to collapse
Okey ive tried them all now, more then a few times most of these ive tried already and the antivirus isnt an issue as i dont have any on this pc. i think the problem either lays at the usb cable or the device itself. i will try and get to borrow a cable from a friend or something
Cheers for all the replies and helpfull inputs
Happy new year to everyone ^^
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
good point!
sunnysurya said:
Have you tried connecting note to the pc using wireless?
Kies allows you to connect wirelessly.
Click to expand...
Click to collapse
i havent tried that, but does that work when u need to root it ?
cheers
I got root access
Prosasan said:
i havent tried that, but does that work when u need to root it ?
cheers
Click to expand...
Click to collapse
Hey,
I am able to get USB storage, and I got root access thru the batch files and help provided in this link: http://forum.xda-developers.com/showthread.php?t=1329360
I have Kies installed and this probably helped detect the phone.
Hope this helps..
USb Problem
Hi I've had the same problem.
I have been using the Note quite happily as a Mass USB storage since early December. Plugged it in this morning and I don't get anything. I have also tried the debugging and all the other things listed. Here's what I get:
Usb debugging on - just a sound and a charging indication
Usb debugging off -usb connected Mtp connected on the notification pull down page. When I click on notification it just shuts the window.
I have tried dialling *#7284# and selecting USB PDA which didin't do anything for me but others seem to have had some luck. See this link:
blog.vacs.fr/index.php?post/2010/12/24/How-to-repair-the-USB-not-detected-problem-on-Android-Samsung-phones
I will be rebooting tonight but I don't really want to.
only the Samsung USB wire works
I had this problem today. The Note would never connect the USB or external storage. I searched and found this thread.
I then noticed it was another USB cable (I gave about 1,000 now!). I tried the Samsung one, and it worked first time.
It is annoying, because these cables are normally swappable with any device. It appears Samsung have defined their own standard. The great thing about standards, of course, is that there are some many to choose from!
USB cable was defect - and replaced
Thanks for the help everyone

[Q] Problems with Captivate + USB connection

Okay, I'm boggled at this problem. I'll provide all the details and maybe someone much more saavy than I can clear this up or provide a solution:
- Purchased new samsung captivate unlocked from amazon
- Phone is running stock 2.2 Froyo (I factory reset it once, from privacy options)
- Phone has no SIM card in yet.
Problem:
Phone does not connect to any computer or USB port by the provided USB cable
Troubleshooting:
- I have tried to connect the new phone using the provided cable and it only recharges. There is no sound or indication on the PC of detecting the phone. Only a beep on the phone indicating it is charging.
- I have tried every USB port (front and back) of 4 different PCs. 2 laptops, 2 desktops. Including trying USB ports with no other USB peripherals attached. (PCs were windows 7 64 bit PCs)
- The only success I have had - was when I tried it on a powered USB hub connected to a laptop, the computer detected a Samsung android device. It worked for 2-3 reconnect/ejects. Then was never able to repeat this success on any combination of USB hub + PC (laptop or desktop)
- I have tried a samsung stratosphere on the provided captivate USB cable, the Stratosphere usb cable and my Nook USB cable. It worked on all 3.
- The Captivate failed on all 3 (only charged, no USB to PC connection).
- I have tried debug mode on, debug mode off, mass storage mode, kies mode (with kies installed/uninstalled). Drivers installed, then uninstalled. Still only charges, the PC does not detect any device connected.
Conclusions:
- The USB port on the phone is faulty (then I would return it to amazon), this phone is 1 week old.
What I find odd is how it worked for 2-3 connections on a powered USB hub on one laptop.
- The 3 USB data cables I tried were all not "good enough" for the captivate but work fine for the stratosphere and for my nook. (Then I'd find a good enough cable)
- The phone currently does not have a SIM card. (not sure if that is somehow related).
I will probably return the phone at this rate, but would like to know if this is a common problem with Captivate with no common solution.
Side Question:
My ultimate goal through all this, is to root the phone so I can tether to it wirelessly. I obviously can't tether through USB since I am unable to make a data connection through the USB port.
If there is someway I can tether wirelessly without rooting the phone then I may be able to live without using a USB data cable.
Thanks for reading and any replies!
For ur connections issues, have u checked out this thread --- Captivate Connection Issues and Download Mode Help ??
But u may have a port problem... U can get USB Port repair done by a good trust worthy guy here... Samsung Captivate USB Port Repair
And as far as the wireless tethering, u can do it without being rooted, but it will cost u of course. That is, u will have to pay for the tethering plan.
Thanks for the reply. I was thinking along a similar route that the data pins on the USB port were no good.
Seeing that the phone is only 1 week old I will probably return it and either get a new one or different model.
You wouldn't happen to know if this is a common issue with the Captivate? so I should avoid it in the future?
^ Speakin from my experience and what I've read over the past year and a half or so, it is not a common problem.
The Captivate was a great phone in it's day. But these days u have a wide choice of other more up to date phones.
The SGS II is my main daily phone now and my Captivate is my work cell.
Don't get me wrong though, the Captivate is still a great phone.
Sent by XDA Premium App

USB connection Issue to PC

Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
obituary2u said:
Hi, My phone is showing these symptoms :
If I connect it using USB cable, no USB icon shows up in status bar, PC does not recognize any device connected to it(with or without driver you should be able to see a USB device connected to it) also it wont even charge!
Phone charges fine with charger
If I turn off phone and connect it to PC it will start to charge
Holding volume up and connecting to charger will result in LED turn blue and a black screen but still no USB device shows up in PC for fastboot
If I go into USB Preferences and connect the USB to PC everything is grayed out except enabling charge connected device
what I've tried :
Use different cable
Use different PC
Use different OS(windows10/Linux)
Reboot phone
Removing SD card and SIM card
Factory reset phone
Clean USB port
My phone is using latest Android pie Build 52.0.A.8.14, developer mode and USB debugging is also enabled.
I would appreciate if you let me know how to resolve this If you think it's not a hardware issue
Is there any way to install TWRP without having USB connection to the phone ?
Click to expand...
Click to collapse
Mtp and ADB are working?
MartinX3 said:
Mtp and ADB are working?
Click to expand...
Click to collapse
No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
obituary2u said:
No all are grayed out in phone and not working, also in linux lsusb shows no new connection even the phone does not get charged with PC unless I turn off the phone
Click to expand...
Click to collapse
Sounds like Dataport in USB Slot is broken
Hardware damage
MartinX3 said:
Mtp and ADB are working?
Click to expand...
Click to collapse
MartinX3 said:
Sounds like Dataport in USB Slot is broken
Hardware damage
Click to expand...
Click to collapse
Thank you for your reply, and I assume there is no way to install recovery without data connection.
obituary2u said:
Thank you for your reply, and I assume there is no way to install recovery without data connection.
Click to expand...
Click to collapse
Warranty ASAP
Our don't you want to use this device for years?
MartinX3 said:
Warranty ASAP
Our don't you want to use this device for years?
Click to expand...
Click to collapse
Not really I'm going to use it for 2 month and then keep it as my backup phone, also I don't think it has warranty I bought it second hand in Canada
obituary2u said:
Not really I'm going to use it for 2 month and then keep it as my backup phone
Click to expand...
Click to collapse
If you don't rely on unlocking, usb data transfer, etc it is fine
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
That's not the case for me, looks like some people are telling this has happened for them after updating to 52.0.A.8.50
cdytoby said:
I know this is a old thread, but
I have a similar issue, I need this phone for debugging purpose, and I "fixed" it by turn the usb-c around........
Just like the old usb.
I don't know why. I already tried multiple cables, all have "one side connection", it seems it's phone's hardware issue. But I'm not sure.
Click to expand...
Click to collapse
I'm also having the same problem with the same phone (android 10 build 52.1.A.2.1).
This problem started yesterday and somehow my SD card is not recognized anymore, it's asking to reformat it.
Rotating the original usb cable does help!
Only it doesn't want to connect to finder on my Mac, I have yet to try a windows pc.

Question My S21U does not connect to PC

When I insert my USB cable into the PC, there is no response, no notification sound saying that a device was connected. The phone simply charges and does not seem to enter file-sharing mode. There is no activity on PC or phone when it gets connected. Not even a USB sign, just "cable charging". Any ideas?
I am certain it's not the cable because when I connect my old S8+, it all works fine but my PC just doesn't react to S21. I've also checked the developer options and it's set to "transferring files" mode there.
I installed USB drivers but it didn't help. The only way my phone gets detected is if I enter download mode but that''s not very useful to me
Sounds like a driver issue.
Check Event Viewer for error messages.
Try looking under drives and opening directly from there.
Try turning off Developer options.
There are no errors in the event viewer, the computer simply does not react when I connect my phone. All it does is charging. Turned off dev mode too, no dice.
same thing here..
factory reset my phone
reinstall adb driver on pc
still missing usb options upon plugging in the cable
I'm thinking of returning the phone at this point... I've even flashed through Odin just now and it worked perfectly but it won't connect to PC.
trololo100500 said:
I'm thinking of returning the phone at this point... I've even flashed through Odin just now and it worked perfectly but it won't connect to PC.
Click to expand...
Click to collapse
I had the same problem, until I used the cable that came with the pods pro.
Its very weird because I have other high quality usb cables but they didnt work with my S21U exynos edition.
Only the samsung one worked.
oae08 said:
I had the same problem, until I used the cable that came with the pods pro.
Its very weird because I have other high quality usb cables but they didnt work with my S21U exynos edition.
Only the samsung one worked.
Click to expand...
Click to collapse
I don't have pods pro though... The only cable I have is some generic USB cable that works perfectly for my S8+ and a USB-C to USB-C cable that came in the box with the phone. None of them work. I don't know what to do
Nevermind... I have just cleaned USB-C port on my PC and it worked! Still weird how it won't accept my high quality USB cable though
My S21U connects fine to my work PC but doesn't connect to my home laptop, both run Windows 10. The laptop doesn't react at all to the phone being connected, the work PC behaves as normal. The only difference is my work PC is on W10 Pro, the laptop is on Home, both are up to date. I've been blaming Windows so far but I have no idea if it's that or the phone.
PsychoMania said:
My S21U connects fine to my work PC but doesn't connect to my home laptop, both run Windows 10. The laptop doesn't react at all to the phone being connected, the work PC behaves as normal. The only difference is my work PC is on W10 Pro, the laptop is on Home, both are up to date. I've been blaming Windows so far but I have no idea if it's that or the phone.
Click to expand...
Click to collapse
Are you using the same cable on both your home and work PC? If yes, try different USB slots and make sure to clean them too, that's what helped me.
trololo100500 said:
Are you using the same cable on both your home and work PC? If yes, try different USB slots and make sure to clean them too, that's what helped me.
Click to expand...
Click to collapse
Same cable but I will check the ports on the laptop later, it is a good possibility that they are full of fluff.
trololo100500 said:
Nevermind... I have just cleaned USB-C port on my PC and it worked! Still weird how it won't accept my high quality USB cable though
Click to expand...
Click to collapse
Yes exactly and i tried the cable with 2 different phones and they work perfectly. When connected to S21U it only charges....
You need to use a full pin usb c cable. A usb 2.0 type c cable will not work
Connected fine to windows 10 pc here used my Xbox elite cable no problem. Hopefully you find a solution.
likecookies said:
Connected fine to windows 10 pc here used my Xbox elite cable no problem. Hopefully you find a solution.
Click to expand...
Click to collapse
It's à câble issu i have same with some câbles and my other phones works fine with them
trololo100500 said:
When I insert my USB cable into the PC, there is no response, no notification sound saying that a device was connected. The phone simply charges and does not seem to enter file-sharing mode. There is no activity on PC or phone when it gets connected. Not even a USB sign, just "cable charging". Any ideas?
I am certain it's not the cable because when I connect my old S8+, it all works fine but my PC just doesn't react to S21. I've also checked the developer options and it's set to "transferring files" mode there.
I installed USB drivers but it didn't help. The only way my phone gets detected is if I enter download mode but that''s not very useful to me
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Same problem!
And cable is not USB 2.0. Cable from P40- Pro. I tried different cables, different PC, no effect. Model SM-G998B/DS. I contacted support 3 times, no effect. The "data exchange" option does not appear on the phone".
in the file explorer are you able to see more than just media files from your phone? are you able to see documents files, ex.. docx, pdfs? how about zip files and .exe files? are you able to bring any files from your pc to your phone? i'm not able to do those. any feedback would be appreciated. thanks!
Lol, Same here, expensive Cabels with quick Charge 3 etc. did not work, the cheapest cable i found worked ...
MeisterGigi said:
Lol, Same here, expensive Cabels with quick Charge 3 etc. did not work, the cheapest cable i found worked ...
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Thanks for the reply, I decided to just do the factory reset on my phone and that helped the issue. As well as Windows 10 updating the Samsung USB drivers to the latest 2.17 version.

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