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Dear all,
I need help!I have an unbranded Galaxy S and I usually update the firmware without any problem(until now!!). Few days ago I flashed for the first time JM5 firmware without any problem. Today I had to reflash the JM5 firmware. Everything was ok but when I booted my phone I had the message: "SIM network unlock PIN"!!!!I'm going crazy because I cannot unlock the SIM!!!What's happened? Please help me!!I tried to reflash with an old firmware but no chance to reset!!How can I proceed?
Thank you
Contact your operator for your PIN code, unless you have it in the letter that you got with your SIM card.
EDIT:
Actually: Did you buy the device from Handtec?
According to this thread, they got a batch of Orange-locked phones where they should've been unlocked.
Return the device to them to get a new unlocked one.
The problem is that the phone worked properly without any restriction for 20 days with the same SIM and now I noticed this problem!!!
I cannot also unlock my phone via websites that provide this kind of codes because I don't really know also the name of the opeator that is locking my phone!!
I think that this is an internal problem of phone but I don't know how to fix it.
Other ideas?
What on Earth, same issue here.
My phone just randomly got locked.
sturmeh said:
My phone just randomly got locked.
Click to expand...
Click to collapse
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
I think that you have an imported device that was unlocked from the seller. When you have restored the factory settings, probably the unlock was... wiped... I have had the same problem after a factory reset; I'm Italian and my Galaxy is an imported item from Hungary or Austria, but I don't know the original provider that locked the device. I have phoned the Samsung Customer Care (the seller is on vacation until the end of august ) and, from the IMEI, they told me only that the device was producted for the Austrian market. Without the provider it's no easy to unlock the phone, but there is a service that I'm trying: unlocksamsung.co.uk - they are partner of Mobileunlocked.co.uk, but unlock only samsung and only using the IMEI number of the phone. In the meanwhile I've ordered a I-Smartsim 2008 from Ebay...
Bye.
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
nick5000 said:
Did you try reflashing a different firmware?
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
All from JF1 to JM5.
so that means the lock in the firmware ? I was under the impression that is was not.
Sent from my HTC Desire using XDA App
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
rbnet.it said:
No, the network lock is firmware independent. I was able to flash various firmware without problems in first days. The lock appeared after the first Factory Reset using the vol-up+home+power combo.
Click to expand...
Click to collapse
I can confirm that the network lock is firmware independent, however my phone went into network lock before Factory Reset.
I did however try Factory Reset to fix it and it didn't help, nor did flashing several other roms, including the stock rom.
I contacted the point of sale and apparently they had a previous issue with a batch of phones but they did not expect it to happen again.
I hope if a replacement isn't honoured then we need to find a solution... :\
paky79 said:
What do you mean? Do you mean that sometimes you are able to use your phone e sometimes no? How do you unlock your your phone?
Click to expand...
Click to collapse
Once it showed up I haven't been able to use my phone as a phone.
When you enter your SIM PIN (if you have one), it then jumps to a full screen that asks for a NETWORK UNLOCK PIN.
Just to clarify, this is not PUK or PUK2, as I can use my sim in another phone just fine. ( G1 actually. )
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
sturmeh said:
...
cut
...
Did you buy your phone from handtec? If so your phone is probably locked to Orange UK.
Click to expand...
Click to collapse
I don't know. I'm Italian, I bought it as an import "free" device and maybe the phone is from Austria or Hungary. I hope in a software workaround in the future. For now I'm waiting (and hoping in) an unlock code and/or the unlock sim buyed on ebay (till seller reopen at the end of the month...).
Bye.
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
sturmeh said:
my phone went into network lock before Factory Reset.
Click to expand...
Click to collapse
Now that is REALLY scary.. Can you please try to remember what you did, or what program were you using -->right before<-- the network lock got restored ???! Something must have made the Factory Reset trigger...
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN.
Fortunately for me, my phone was unlocked via an unlocking service and I had the NCK code. The trick is that I cannot unlock the phone again using this code, but I can lock it to my network with it.
The weird thing is that now I can use my phone both on the network that it was previously locked and on the network that i locked it. So, my phone is now locked on 2 networks And the other thing is: I can enter as many unlock codes that I want. it is no more limited to 3 tries.
Stefanauss said:
Just to understand what this issue is about: now, when your phone is trying to connect to the Network, it checks your device's IMEI as "locked" and then negotiate a PIN Dialog?
Click to expand...
Click to collapse
I have a Network Lock.
*#7465625#
Uploaded with ImageShack.us
yaz00us said:
Same thing happened to me 2 days ago. I removed the sim from my phone and I left it without battery for ~16hours. When I put the sim back, I got the same message to enter SIM network unlock PIN
Click to expand...
Click to collapse
Tell me, have you unlocked it after you bought it?
rbnet.it said:
I have a Network Lock.
Click to expand...
Click to collapse
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Also i'd like to leave some general question for anyone who knows:
C - Do you think that if a galaxy S user unlocks its phone online using some kind of site, the phone will eventually lock himself up again?
D - Are the locks "predictable"? I mean, will the phone always do Network-Lock or always do Sim-Lock?
This scares me out a lot, my phone is locked to "TMN" (network only) but everything is OK as long as it stays that way... But i'm starting to believe that it won't
...
rbnet.it, let me try to clear things out and understand it:
A - Wasn't your phone dead?
B - What program did you use to check your locks?
Click to expand...
Click to collapse
A: No, it isn't dead It's network-locked on a foreign countries/provider: I can't use the phone section (call, mobile networks, etc) within Italian providers, but if I dismiss the pin request (or leave out the SIM), I can use any other functions.
B: a samsung code that check the status of the phone: http://ip208-100-42-21.static.xda-developers.com/showthread.php?t=721111
Bye.
Good news guys.
I contacted Handtec ( Place of purchase. ) and apparently it's a issue with Samsung Firmware or something.
The guy sent me a network unlock code, and it seems to work.
I haven't got the prompt again.
That's just what I was wishing for =)
Since yaz00us told us that his phone locked himself up, it had to be a Samsung Bug.
By the way, does the given code work for future times? If so i might ask mine right away... =)
thanks for the good news
Yes, I have read every other thread I could find.
Anyways, I bought a Samsung Captivate on Kijijii. I did test it before I bought it, and it picked up 5 bars, and more importantly, held the 5 bars.
Took it home, and ordered the unlock code, which took a few days to get through. In the meantime I upgraded the phone from 2.2 to 2.3.3. Everything seemed to be fine. Got the unlock code, put in my SIM card, put in the unlock code....everything worked perfectly. It didn't pick up a signal though at first, which is a problem with my carrier(I think). They make you go in and manually search and then register. Which I did. Well, for the longest time it wouldn't find the carrier. I have pretty crappy service, so I went outside, still nothing.....went to work and stood under a cell repeater which gives 5 strong bars to any other phone, and my Captivate would show my carrier, I would register, and it would get 1 bar, and then within 10 seconds, it would lose signal again. All while I was standing right beside the cell repeater.
Not only that, but for some reason it would turn on flight mode, and then when I would try to disable it, it would sit there for about 20 min doing nothing.
I went back to 2.2.....still did the same thing. Went to 2.3.3 again, still the same problem. Tried 3 different modems for my specific model phone, 1 of them would find the network instantly, register within 10 seconds, and then drop signal again and go into enabling flight mode, and being a general pain in the ass to turn off. I would actually have to reboot the phone to be able to search for networks again.
The phone came from Rogers, so I put in my brothers Rogers SIM card, and it instantly found the network, registered and gave me 2 bars without me having to do anything. Except then it began dropping signal, getting signal back...dropping it, getting it back. It is winter here right now, and we do have spotty service, but I have Samsung Fascinate that holds at least 1 bar consistently. Not sure if the antenna strength is better. From what I understand they are more or less the same.
I swapped out my SIM card into a different unlocked phone and got service instantly, and then put another different SIM card into the Captivate, and it had the same problem.
I'm pretty much out of options. I'll try tomorrow to see if I can hold a Rogers signal better, which it hopefully can because I'm thinking of selling it.
But I'm inclined to believe that it might be a software problem. Problem is I have no idea what to do in order to fix it.
Any help would be greatly appreciated. Thanks!
Played around with it a bit more. On 2.3.3 with the KH3 modem installed, it will find the network, then try to connect for 10 min, where it will then say 'unable to connect, please try later.'
Then after clicking again, it will say 'unable to connect, select automatic registration' and then sit there for another 5 min. When it finally comes back, I will click on 'select automatically' and it will say after a couple min, 'registered on network', but won't get signal.
All of this I do with 5 bars service. Or in an area with 5 bars service.
Also, the flight mode constantly comes on, and disables 'mobile networks'....so I can't access it. And its a bit weird that it would do that, since any other android phone that I've had, when I lost service, it would constantly try to connect, not go into flight mode and refuse to come out.
Would it help to install a custom ROM on it? I'm going to try going back to 2.2 and test some more stuff. Problem is the small amount of time I spent with 2.2 last night, the phone would crash everytime I tried searching for networks.
After playing around with it even more, I'm convinced that it says 'error while searching for networks' because the phone constantly jumps back into flight mode.
Even when it does get a signal and registers, the phone jumps back into flight mode within a couple seconds, and bang the signal is gone.
Are you flashing with the sim card in the phone? Or if you are flashing through cwm are you leaving the usb cable plugged in?
Sent from my SGH-I897 using XDA App
holeindalip said:
Are you flashing with the sim card in the phone? Or if you are flashing through cwm are you leaving the usb cable plugged in?
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
I flashed with Odin, WITH the SIM card in the phone. I never bothered to take it out. Would it make a difference?
I actually just flashed back to 2.2 with the SIM card in the phone. It found the network, registered on the network, but then dropped signal and activated flight mode again.
Odin flash goes like this. Put phone into download mode, plug phone into USB, open Odin, put 2.2 file into 'phone' section, make sure re-partition isn't checked, click start, and it does everything it should do. Phone restarts running 2.2.
No open ODIN FIRST!!! And then plug in phone... know your stuff before you give false info.
Sent from my SAMSUNG-SGH-I897 using xda premium
After flashing back to 2.3.3 without the SIM card in the phone, I still get the same problem. But the phone doesn't seem to constantly be going back into flight mode.
Does the modem file change if you go back to 2.2 and back up to 2.3.3? I might have flashed the wrong modem or something.
b-eock said:
No open ODIN FIRST!!! And then plug in phone... know your stuff before you give false info.
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
I'm not quite sure what you mean. I've done it both ways, and each time the flash has been successful.
I should mention that baseband version on my status menu says 'I896UXKH2.'
And I'm running 2.3.3.
So I'm not sure if the modem changes when you go back to 2.2. I forgot to check that.
I thought you were suppose to put it in the pda slot not the phone??
Sent from my SAMSUNG-SGH-I897 using XDA App
holeindalip said:
I thought you were suppose to put it in the pda slot not the phone??
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I did actually put it into the PDA slot. Sorry.
Anyways, rooted and installed CM7, installed the KC1 radio, which SHOULD work in Canada on the 850mhz band, and when I search for networks, the only network it finds is Can Rogers Wireless Inc. Up till now it found MTS as well, which is the network I want to use.
I have an MTS(working SIM card) inside the phone. Just bizarre. Could the unlock code not have worked correctly?
Just completely bizarre. I couldn't get any modem to even recognize and find my network of choice, MTS.
So I went back to exactly how the found was when I bought it. Stock 2.2. Going to find out if even a Rogers SIM card will work in it.
There could be two possible things:
1. Unlock code would had messed up.
2. Corrupt IMEI number! Check IMEI number on the box of your phone or below battery and compare with that of the phone (*#06# or settings)...
bindaasathar said:
There could be two possible things:
1. Unlock code would had messed up.
2. Corrupt IMEI number! Check IMEI number on the box of your phone or below battery and compare with that of the phone (*#06# or settings)...
Click to expand...
Click to collapse
+1 you beat me to it!
Sent from my SAMSUNG-SGH-I897 using XDA App
bindaasathar said:
There could be two possible things:
1. Unlock code would had messed up.
2. Corrupt IMEI number! Check IMEI number on the box of your phone or below battery and compare with that of the phone (*#06# or settings)...
Click to expand...
Click to collapse
The IMEI number on the status menu on the phone is identical to the phone under the battery.
So that leaves the unlock code. The guy who gave it to me, cellunlocker.net gave me instructions for locking it to a specific carrier. I tried that with MTS, and it doesn't work. Basically you punch in a code in the dialer, put in the MCC/MNC code, put in the network lock code, and lock it for that carrier. It said it worked successfully, so I have no idea what else went wrong.
The instructions I mentioned above he gave me after I told him the original method didn't work. That method being putting in non-accepted SIM card, and the box pops up asking for network unlock code. I punched the code in he gave me, and it said unlock successful.
Anything else I should do?
I have the similar problem on any 2.1~2.3 stock firmware which I have tried.
I'm using Tmobile now, and the IMEI is correct.
But I only receive 1 bar or no bar signals.
tennyleaz said:
I have the similar problem on any 2.1~2.3 stock firmware which I have tried.
I'm using Tmobile now, and the IMEI is correct.
But I only receive 1 bar or no bar signals.
Click to expand...
Click to collapse
So you unlocked your phone as well? Perhaps the bands are wrong? I know T-mobile uses a different band than other US providers.
In my case, the Captivate uses the 850/1900 bands, which is what Rogers and MTS use.
MTS being the carrier I want to use it on.
Azure1203 said:
The IMEI number on the status menu on the phone is identical to the phone under the battery.
So that leaves the unlock code. The guy who gave it to me, cellunlocker.net gave me instructions for locking it to a specific carrier. I tried that with MTS, and it doesn't work. Basically you punch in a code in the dialer, put in the MCC/MNC code, put in the network lock code, and lock it for that carrier. It said it worked successfully, so I have no idea what else went wrong.
The instructions I mentioned above he gave me after I told him the original method didn't work. That method being putting in non-accepted SIM card, and the box pops up asking for network unlock code. I punched the code in he gave me, and it said unlock successful.
Anything else I should do?
Click to expand...
Click to collapse
I ordered my unlock code from cellunlock.net and it didn't take. I used the Galaxy S Unlock app and it worked fine. When you enter *#7465625# it does show the network lock as off right?
codwif said:
I ordered my unlock code from cellunlock.net and it didn't take. I used the Galaxy S Unlock app and it worked fine. When you enter *#7465625# it does show the network lock as off right?
Click to expand...
Click to collapse
Didn't take as in it said it cannot unlock? Because when I put in the code from cellunlock it said unlock successful.
But I didn't know you could check with that code. I'll do that later. Thanks.
So apparently I had locked the phone to MTS. Put in a Fido SIM card to try something different, and it said enter network unlock code. Entered the unlock code I got, and it said unlock successful.
Now when I type in *#7465625# it says 'off' under all the headings, just like my Fascinate says.
It still holds signal, loses signal though with Fido. I have no idea if that is a problem or what is going on. It'll get 2 bars, or about -99dbm, 5asu, and then suddenly drop it. Get it back again....drop it after 10 seconds.
Apparently flight mode is going on, going off, going on, going off....which is apparently why it loses signal, and gets it back again.
I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,
Chaosin1983 said:
I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,
Click to expand...
Click to collapse
Try to install plan b from the market. You can install it remotely from Google play using a web browser and should be able to get the GPS coordinates of your phone providing the thief has not removed your Google account. Do it asap to increase your chances.
+1 Good idea, However The phone will need to have internet access to receive the remote download.
Dont suppose you had Lookout installed ?? On my device it is un-installable, and i can remotely turn GPS on / off, Track the phone, Wipe everything, Lock the device, and even make the phone scream !! (useful for when you are tracking and a close enough to hear it)
I hope you get it back !!
Changing the password won't let the thief use any of the services you have logged into. The app should request him for the new password. Do it ASAP!
I feel for you man! Had my iPod touch, Optimus 2X and Galaxy SII stolen!
Sent from my GT-N7000 using XDA
first of all sorry you, that's one of the worst things that can happen to a phone.
if you think the theft is using your phone only with a different simcard you have the following options:
- try planb (as already mentioned above) to locate your phone.
- if you have a google account on the phone, try android lost that will gain you the full control over the phone including locating it, taking photos of the cameras and wiping the complete data of the device out. its a really great tool .
- if you have a Samsung account on your phone, try the samsung dive website with this you can also do things like locating or wiping data view call logs and so on.
if all the above fail you should change the passwords of all your accounts used on the phone, especially the email accounts. also try to contact your provider, really few of them provide a location service based on the imei number of the device. and also some of them offer the service to put the device's imei number to a ban list so the phone is useless at all because it cant login in to the gsm network.
*EDIT*: go to the police and let them give you a document that the phone is stolen, and the imei and serial numbers. give this document to samsung and they will put the device to a blacklist, so the device wont get service/support/repair anymore.
i hope some of this become useful to you
Best thing would be to:
1- Track it (with the app said above) or with Samsung Dive!
2- Find the perp
3- Beat him with a cow bone
4- Retrieve the phone
5- Send it to me for inspection
Hi guys, thanks for your help, I installed Plan B a few hours after the OP, but still no email...I would gladly beat the crap out of the theif, but I fear I won't see my note again, I have already ordered another one, this time I will install every tracking anti theft app available...
Anyhow, after this, I installed Lookout on my Girlfriends Note, and tried out the tracking, the tracking is not that accurate, it positions the phone within a 2 Km radius...any other app that would be more accurate?
Thanks,
Im using avast and i have to say its working well, it has a ton of features, you can make mobile data persistent with a single text making tracking that bit more accurate
combine it with the screaming feature of lookout and you should be able to hear it if you are close enough.
Try samsung dive
http://www.samsungdive.com
Lol samsung dive will dissapear when factory reset
Sent from my GT-N7000 using Tapatalk 2
Little late for the original poster but Cerberus is a nice app too. I got in on a free promotion. I have it activated and don't even think about till I get an email saying that I changed my sim. You can remotely hide the app, wipe phone/sdcard have a login screen pop up appear, record video and or audio and map in real time.
Even though I think tracking your kids is creepy, I can see how some parents would love to install it on their kid's phone.
Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?
Well in avast, you can remotely activate data network even if the thief switches it off, It also has stealth mode where it hides all traces of being installed.
If you are rooted it can even withstand a factory reset.
Chaosin1983 said:
Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?
Click to expand...
Click to collapse
GPS also needs data connectivity.
ravi_buz said:
GPS also needs data connectivity.
Click to expand...
Click to collapse
I've used GPS trakcing with data off before ...it will track you even if the map does not render...afterwards when you get connectivity the map will be displayed along with your tracking info.
GPS don't requires data connection thogh, tracking won't work without data connection.
GPS fix the position without data connection, but for tracking you need to pass that information to server, which needs data connection.
can i unblock a samsung galaxy note ?
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!
Strange. Post could be chameleon or possibly victim of stolen phone.
Sent from my GT-N7000 using xda premium
salmavic said:
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!
Click to expand...
Click to collapse
maybe, but how do I know you didnt steal it yourself/know you bought a stolen phone?
Salmavic please return that phone to chaosin! Lol jk
_______________
Via GT-n7OOO using xda app-lite
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
If you didn't do anything to your phone. Go to setting and in back and reset, restore it to factory which will erase all that was installed.
We don't jailbreak our devices only root and flash custom roms
Or they sold you a bad device and aren't helping you.
Sent from my GT-I9305 using xda premium
Sounds to me like you were sold a bad device. Unless you're omitting something, but you have no reason to do that on the internet so I reckon you were sold a bad device.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
Click to expand...
Click to collapse
No IMEI you have either been sold a damaged phone or you have flashed stuff on it .
Highly unlikely for a hardware failure a few hours after phone is tested . Why test is it a refurb / used item ???
Return the item to the vendor and ask what has broken the warranty and to show you proof of such .
No / wrong IMEI phone will not work as a phone .
Whyare you are asking to backup a phone in other posts that is faulty ???
jje
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
QLau said:
Hi all,
I'm a complete noob from blackberry.
Got a i9305 last nite, before I left the store it was tested and all and all looked good. Came home and charged the phone and now it won't detect my sim card. Took it back to the store and they won't honor the warranty because they said the phone was jailbreaked. All i did was used the wifi to download some legit apps and plugged it into my mac air to do some file transfer using 'Android Transfer'. The phone cannot even detect IMEI.
I didn't do any jailbreak activities on the phone (at least to my knowledge), so i have no idea why the phone is like this.
Q:
what happened?
What to do now?
What to do to avoid similiar incidents? (Should I backup my 'OS' ? how? -0 knowledge with Android)
Appreciate all your advise.
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Maybe you want to verify with the store what they mean by jailbreak? Sim unlocked? Rooted?
Was it a store selling 2nd hand phones? If so, it's quite hard to have any form of warranty. I'm sure there are ways about this once the experts in this forum know more about the nature of your problem.
It's quite hard for them to look into this post though, cos the title doesn't seem to help describe the nature of your problem. You could have used a title like "no IMEI detected" or something like that.
mr.megi said:
When I first got my phone and wanted to set in the sim it didnt go well cuz I didnt push it till it clicked. So just to be sure, look if you've put it right.
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has no effect on imei
Hi there,
I bought a Sony Xperia Z1 from kijiji (like graiglist) and when I came to unlock it, I released I couldn't. After going to the service menu, I realized that there are no attempts left!
I called the carrier Bell and they said they cant unlock it since it has not been 90 days since the day of purchase.
Is there anything I can? If I unlock the bootloader, will it reset the counter?
Thanks!
gohabs93 said:
Is there anything I can? If I unlock the bootloader, will it reset the counter?
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No, sim locking is unrelated to the bootloader lock. I would look in other forums and Google at large, this isn't an Xperia issue and someone else will have run into it.
Ouch, thats very bad. That son of a gun screwed up and decided to sell his phone via kijiji. There are a lot of scumbags out there, thats why I always check unlock attempts (via phone service menu) and also check whether the device is stolen or not (Protect your Data by CTIA)
As for your problem I'm not sure what you could do at this point. Best way is to contact Sony CC.
ruinkhan said:
Ouch, thats very bad. That son of a gun screwed up and decided to sell his phone via kijiji. There are a lot of scumbags out there, thats why I always check unlock attempts (via phone service menu) and also check whether the device is stolen or not (Protect your Data by CTIA)
As for your problem I'm not sure what you could do at this point. Best way is to contact Sony CC.
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I had checked if the device is stolen but not for the attempts. Sony wont do anything about. I thought maybe I could flash a new firmware and that would give me an extra attempt.
Thank tou.