[Q] Cannot mount SD via USB anymore. - Captivate Q&A, Help & Troubleshooting

Hello guys.
Got a new Captivate. Have not rooted/flashed or anything like that. Wish I knew how to do it reliably and be able to go back to factory install with all my stuff backed up (a la iPhone) but that will have to wait till I solve this issue first.
I called Samsung on this when I first got this phone and tried to mount the SD cards to my Mac.
We eventually figured out that USB Debugging had to be enabled on the Captivate for my Mac to see the memory cards.
That worked fine for a week. Suddenly, as of today, I can no longer mount the cards, and therefore I am dealing with the painfully slow Bluetooth syncing of data with Missing Sync software (which is pretty awkward by the way).
My computer is able to charge the phone via USB, but every combination of USB debugging settings, SD card settings, etc, will no longer let me mount the cards on the Mac.
I have reset the phone to factory software, erased both memory cards, and still no luck.
Anybody have any ideas? I think the phone has gone bad, but wanted to see if you guys had any last minute thoughts.
Thanks!

Related

anyone have storage card problems?

Had my Kaiser for about 2 months now, started using a 2 gig microSD about a month ago. Noticed that I can no longer access the storage card through explorer and in settings it says "Not Installed". Fearing it might have been a cab or regedit mod I had done (and there were alot).... I did a hard reset and wiped all my good stuff out. Cancelled the bloatware when it tried to load that. Now i have a stock setup again, but still the storage card "Not Installed".
-took card out and cleaned it
-blew into the slot to make sure no debris
-tested the card, works on my pc through usb adapter
-running the stock AT&T tilt WM6 Rom
Nothing. Nada. Zilch storage card on the Kaiser.
Anybody else had this problem? Any known solutions for this or am I going to have to do a return?
Going to try a reformat of the card to see if there is something there preventing it from WM seeing it.
format worked. Now it picks up. Wonder what could have caused the Kaiser to quit reading the the existing data?
the fat table on the card probably got hosed somehow. Reformat makes the card readable again.

SD card failure (Poll)

I noticed that like me some other people have problems with the kaiser not reading a micro SD card.
I have a 8 GB Sandisk Micro SD card and a T-Mobile MDA (with the original firmware)
A couple of days ago my Kaiser could read the memory card. Task manager (PPC) said it was not installed (something like that, I have a Dutch firmware). I had all the files on my PC so I formatted the SD card and tried again. No go..
some time later I repeated the process and it worked, for over an hour or so. (WMP was transferring some music when I got a notification that there was problem.)
I tried to use the original 1 GB SD card, didn't work.
Next I tried a hard reset. Again, a no go..
So.. I think the problem is in the hardware [Peran is wondering what the status is on those promised hardware acceleration drivers..]
been using 1gb, 2gb, 4gb, and 6gb ones...havnet had a problem...havent tried 8gb tho
6GB + 8GB working with it for the last 6/7 moths. And did not have any problems.
At the risk of sounding rude...
What is the point of having a poll on this? you got a bad card ...we see that.We have read your other post.
there isn't really a point.. Just me knowing that I am about the only one with the problem.
On topic; yesterday evening I tried it again and.. the problem is gone..
Has anybody any ideas what I did wrong? ... it seems to be me that is doing something wrong.
Still no problems..
are you going to retract your vote?
I dont know. I hate things like this happening..
Still no problems..
Offtopic, does XDA forums 'close topics'?
I have similar problem. 6gb card been working for months.
Suddenly the HTC can't see it.
Can still see it on PC.
Reformated it, etc and still no luck.
i had this, it turned out to be some exe files which were corrupt, and were screwing up the PDA.
As soon as i removed these, access to the card speed wise, was also greatly increased. Seemed to be the icons for the exe files failed to load, and hung the PDA.
I doubt its the card thats failed, more than likely, the drivers.
i formatted the memory card and hard reset my tytn. there are no files on the memory card...
Im having the same problem again...
flashy said:
i had this, it turned out to be some exe files which were corrupt, and were screwing up the PDA.
As soon as i removed these, access to the card speed wise, was also greatly increased. Seemed to be the icons for the exe files failed to load, and hung the PDA.
I doubt its the card thats failed, more than likely, the drivers.
Click to expand...
Click to collapse
I have the same problem.. My Kaiser stopped reading my sd card..
What exe files did you erase? How did you find the files that were currupted?
Thanks
Mine didn't work on/off for a while after I dropped my Kaiser...but i put it back in and stuff and it has worked for about a month since.
I just got my tilt today. And I threw my 1gb Lexar in and it won't recognize, and my pc won't recognize it either.
My tytn2 is running HTC official rom(WM6.1).
I'm currently using a Sandisk 8GB MicroSD card without any issues for a couple of months now.
Run fsck on the card... If that comes up clean, there's a problem. Otherwise, the Kaiser (WM?) is just very picky.
used a 1 GB Sandisk in the past, upgraded to 4 GB Sandisk..no problems with either one...
having problems with mine right now.
The other day while driving tomtom displayed a message about my accessing my map settings.
I closed tomtom and started it again as i'd had problems in the past with my BA not reading from the card. no maps found!!??? I checked with file explorer card was there but no files on my card. I checked with resco file explorer still no files.
When i got home i checked through active sync, and tried a few restarts, same again so i thought it may be the phone, only had it a week.
I tried the card in my card reader ...strange... 3 gig was being used but no files on card.
Formated the card put everything back aarrgggghhhh!
Today go to put speed cameras back on card and all files on the card have strange names with blocks in.
I unplugged the usb ready to format, again. Rebooted the phone pluged in the usb all files back to normal.
God that seemed like an essay!!
I have had the same thing happen several times. Most of the files on my card have disappeared and I know they are still there. I have found 2 causes.
Sometimes I disconnect the sync cable with out closing folders. Especially when I have been installing things directly to the card. My card will only show a few files but when I connect it back to the computer it will fix itself. The files suddenly reappear.
The second cause took me a while to figure out. I use a motorokr in the car to listen to my music while I drive. Sometimes I shut off the power without stopping wmp. Again the card will show no files. I knew they must still be there but connecting to the computer didn't help. I decided to update my wmp library and suddenly everything was back. Hope this helps someone!

Looking for advice/suggestions (Please)

I recently purchased a wizard/mda (tmobile) and have run into major problems trying to unlock and upgrade the device.
This forum is a wealth of information, but I have hit some major problems.
The main problem is being unable to unlock it.I researched various posts around here, and have not been able to get activesync working.I looked at various troubleshooting info from microsoft and around here as well and have not been able to sync the phone with my computer.
I thought that perhaps it may have something to do with the version of xp I have installed, after spending many hours (25+) trying to get it to work.I then tried on another couple of comps and still no luck.
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Looks like I will have to unlock the phone using an unlock code, without syncing to the computer, but I am looking for any and all suggestions that may help out. I even tried attaching files and emailing them to myself, but wm5 doesn't support attachments.
Throw a dog a bone, before he buries this phone!
nachismo said:
I am beginning to suspect that the phone itself has a technical problem.I seen the workaround for transferring cab files between the comp and the phone, and am hoping that once I have a mini sd card there is some way to upgrade wm5 on the phone.Can I unlock the phone without syncing it, using a different technique?(perhaps bluetooth or ir?)
Click to expand...
Click to collapse
Im not an expert into this - all I can give you is couple of general ideas - maybe something you already knew but I'll give it a try
IMHO flashing via BT or IR can't be done or could be very risky.
Did you try hard reset? No change? Did you try hard reset and then skip installing those cabs that are installed automatically after HR?
You could try to download software WM5Storage into your htc, install it, activate and then you can access your phone as USB mass storage device from your PC. I've used it with my SD card only but it looks as it could use internal memory of your phone too. With this you can check if the data can be transfered via the mini USB.
Does your PC see the phone? Saying something like "installing new device drivers" or something like that. Check device manager.
Can you charge the battery in your phone from usb?
Btw I can't remember exact process of unlocking/flashing - is it really necessary to have synced the device before unlocking/flashing?
Following up.....
Thanks for the ideas, MuF123.
Some time has gone by.....
I tried the hard reset, and that didn't make a difference.
I was able to sync via bluetooth using a friends laptop, but was unable to sync via usb on the same computer or on my own.
I installed WM5storage and my computer doesn't see it as a mass storage device, even though it charges the phone via usb.
I am looking at this:internal error 2356 activesync.cab that comes up when I try repairing activesync, but it was a dead end the first time around.(maybe the answer is deeper there somewhere?)
I really like the phone alot, i think i will try picking up some external memory, and see if i can't use one of those unlocking services to get it up and working with a local cellular provider.
Thanks,
Nacho

Help:: Milestone- SD card always not reading

I have a month old Milestone (GSM) which replaced my HTC Diamond. I did an OTA update to 2.1 update1 (SCHOLS_U2_02.36.0 build). Phone came preinstalled with an 8GB MicroSD card.
I have a major problem now: the SD card almost never works. Neither does any app which needs the sd card. "Sd card & Storage" settings does not open and hangs till it is force closed. It is detected on booting up the phone (Initializing SD card), but after that invariably turns to "sd card unexpectedly removed" if I try to access it (through File Manager/Settings/ASTRO/anything else).
System occasionally asks me to format the sd card saying "corrupted sd card", i have done it only once. Every other time I turn the phone off, remove battery & sd card, reinsert both and start the phone back up. The boot up recongnizes the SD card again, but the whole cycle repeats if i try to access the sd card or use an app that requires sd card functionality.
Also, connecting the phone to my laptop and trying to read the card also results in "SD card removed unexpectedly" and the laptop hangs if I try to enter the drive.
I have not tested a different MicroSD card (not possible to for some time). I have seen many instances of this problem elsewhere on the internet, and none seem to have any resolution. XDA is my last hope.
Please help.
PS: Maybe it's related, but the Camera doesn't work either. When accessed, the camera (and the camcorder) just show up as black screens and nothing else (no menu, no settings). It has to be force closed each time.
I have a very similar experience. The funny part is the card is mounted, but not visible.
Let me explain :
1. If i try any generic app which tries to access the SD card, it says it's not there.
2. Settings>SD card & phone storage says Unavailable to everything, like if the card is not mounted.
3. Fun starts now - Ghost Commander has no problem reading and opening directories and files on the SD card.
4. if i connect the phone to computer via "Charge only" option, i have no problems to view the SD card contects via "adb shell", "ls /sdcard" commands.
I suspect that this is another of the superb Motorola firmware updates, where at least 1 thing must break, or it wouldn't be Motorola Milestone firmware.
Same here. I only have a milestone since a few days, did you guys have that problem before the latest software patch already?
At least i know now that it is not my sdcard that makes problems.. seem to be a common bug
Just wanted to add that I'm having the same problem on my Milestone running the 2_02.36 build for Singapore.
I've noticed that Astro can still see the SD card and all the 3rd party apps that write to the SD card work fine as well. It's only the built-in Android apps (Camera, Settings etc.) that don't work.
It is a well known problem
I've been researching the last 2 days and found tons of complaints about the SDCard problems, there are a few lac fixes out there, but this is where the real problem starts.
Since my SCCard unpredictable unmounts or corrputs itself constantly, it is not even possible to install open recovery because after the reboot, the sdcard causes some problems that interrupt the process of a clean install (started with the exploit downgrade). And most fixes that "might" work, require Open recovery due they are scripted for that purpose and also enable a "roll-back" this way.
However, there is a solution to it, but since Motorola Europe has announced that from Ocober 18.th they begin with the froyo rollout, I'll wait.
Anybody that still wants to give it a shot, here's how I'd go for it:
- Root the milestone with the 1-click-rooting tool
- Install a console and su as root
- push the files via adb to the sdcard and execute the according how they are set up in the .sh
Ok, here's my fix: Downgrade to 2.0, not with the vulnerability sbf, but simply download bootloader and rom from here: http://and-developers.com/sbf
Fire up RSD Lite, start phone and press d-pad, once you're there, connect phone, downgrade bootloader and os.
There are differend sbf: System and non-system. The ones that are not system files, will completely restore your phone to original. I've chosen that option, now it works flawless, no missing features or apps, except the Xing app, which i couldn't care less.
In my case the card comes back after few reboots and then keeps working until next reboot, so if it comes back i try not to run off the battery .
This was not the case with the previous software version. This thing started after the software update.
Its effing annoying because half the functionality of the phone goes for toss if the sd card is not reading!
I have tested all "official" releases for the milestone. The only one that does a good job is 2.0. No battery drain, no sdcard unmount or whatever. Of course i also checked out the G.O.T. 2.2.1 Froyo.. some awesome performance increase, but then again, if i can't get of the house without carrying my charger, because within less than 8 hours its empty, it is simply not ment as an everyday phone. So i rather stick with the older, but solid version, which btw. is a common thing in IT anyway.. trying to get of this "version-junkie" trip ;-)
MenoDev said:
I have tested all "official" releases for the milestone. The only one that does a good job is 2.0. No battery drain, no sdcard unmount or whatever. Of course i also checked out the G.O.T. 2.2.1 Froyo.. some awesome performance increase, but then again, if i can't get of the house without carrying my charger, because within less than 8 hours its empty, it is simply not ment as an everyday phone. So i rather stick with the older, but solid version, which btw. is a common thing in IT anyway.. trying to get of this "version-junkie" trip ;-)
Click to expand...
Click to collapse
FYI, 2.0 has a problem of its own too - the camera autofocus bug.
No doubt about that. Ans release bug free? I still like the os for the fact tust its young and "beta"...with a great potential. (My personal opinion)
Sent from my Milestone using XDA App
Hey Guys,
I myself have been having this issue ever since the latest update. Lets see, i got this phone in April this year and i have been having a lot of problems with the phone. The music player and camera auto-focus bug in 2.0, for instance, and the service centre in Singapore are not helpful at all till around August when they actually employs a Manager. Customer service picked up though after that and finally in Oct, after i called up Starhub and Motorola to scr*w them up, they are willing to exchange my milestone with a new one and i updated it to SHOLS_U2_02.36.2 and thats when my sd card problem started.
So 3 weeks later, yesterday, i had enough of the sd card problem. The problem just keeps getting worse. I almost wanted to slam my phone. Back to what i tried, I have tried to restore to factory settings, change my sd card (even though i doubt its the problem), and finally found the fix.
I flash my phone with Vulnerable Recovery for my bootloader, used RSD to downgrade my sbf to SHOLS_U2_02.36.0 and it worked. Oh and for those who doesn't want to lose any data, use the service version. I used the service version and it is working fine for almost a day now. No sd card unexpectedly removed, or any error message pertaining to sd card.
This is going to be my last Motorola phone ever. Sorry about the long post =X

[Q] Note destroys external sd card (32 GB Transcend)?

Hello there,
me again, i fear i do not have much luck with my note....
this happened to me with 2 different 32 GB sd cards (same type though) now. First time i thought the card itself was the problem, but now i doubt it.
When i first inserted the card, everything was fine, i copied several gb of music on it without problem, could access al files from phone and via Windows.
Played some files with MortPlayer the other day, and after the next restart of the device (had to shutdown for flight) it suddenly complained that i had removed the card while the system was running.
This does not happen at all with my old 8 GB sd, though, it's running fine whatever i do.
Cannot access the card anymore from phone, camera or PC (Win7 x64).
Runnning german stock rom ICS 4.0.3 rooted on the phone.
Did this ever happen to anyone else and/or is there i way to get that card running again? It does not show up under Windows at all anymore, not even as unformatted or so.
Any help or hints appreciated, thanks in advance.
Try paragon partition manager to format the sd card then see if it works if it does reformat on the phone. I read somewhere that you could format to ntfs and back to fat 32 to get it recognised
Sent from my GT-N7000 using Tapatalk 2
thanks for the quick answer.
the problem is (don't have paragon where i am atm, but tried with Acronis Disk Director & HP USB Repair Tool and i guess it would be the same with paragon?) that i simply cannot see the device anymore via such tools, same is for the windows disk/storage management.
So reformatting it seems not to be an option here, was more or less hoping that someone knows another "trick" how to get the thing back to life - and of course a reason why my Note might have "destroyed" the 2 cards.
did you buy these SD cards new ? if so was the seller a reputable one ? there are a lot of fake / dodgy Sd cards on the market nowadays
Do you use a card reader via a usb port ? if so try a different port, like one on the back, direct to the PC's motherboard, finally if that fails, try someone else's PC.
If all the above fail I guess the SD is completely dead. I dont know how the Note could have caused this unless the card was a fake, People are using 64GB SD's with no issues at all.
both were brand new cards, bought directly from Amazon.
Could of course be possible that they both were from a bad batch... Gonna ask amazon if there have been any issues with that product so far, could not find bad ratings for it though when i checked.
I'll try to get hands hands on another cardreader, left for vacations yesterday and just have my Netbook with internal USB based card reader, the Galaxy Note and a Nikon D7000 with me, which all do not recognize it, but the backup 8 gb sd card .
thanks for your time
S.
Amazon are friendly, If you havent had the cards long just explain to them the situation and im sure they will refund / replace.
You could be right about a 'bad batch' unfortunately with all the technology we have, it still happens
Hope you get it sorted :good: keep us posted !!!
Samsung NOTE - dead 32gb SD card
first - apologies - I am not an XDA developer (I am a retired architect... and a noob)
This thread came up when I searched "Samsung note destroys SD card". I will simply report my experience in the hope that others may find it useful.
I get a Samsung NOTE G-N7000 in late August & buy a 32Gb SD card from amazon (specifically getting a Samsung one to avoid any incompatibility)
I load about 7gb of music tracks onto it from my PC; it works perfectly& gives me good quality music playback until a week ago; then all playback form the card becomes impossible with an "unrecognised file type" message. I format the card in the phone. I dismount it. I slot itn to my PC, where "my computer" says that it has zero gb capacity, & will not format it. I mount it in my old Blackberry Curve which says it has 29.2 gb capacity - I format it - & the curve says it now has 1.2 gb capacity. The PC still says it has no capacity.
The only possible cause I cant hink of it is that I seem to remember there had just been an Android software uprgrade (to 4..0.3.?)
I find Samsung phone help, ring them, and get very badly run around - several times I am given a phone number for "Samsung SD cards" which is actually the UK "Orange" help number. I have rung three or four numbers at least threet imes each before I get through to Samsung SD cards help. They ask for photos of both sides of the micro SD card - having (I presume) established that it is a genuine Samsung product they e-mail me a product return form & code.
I have sent the card off to Florijn in the Netherlands.... I am not holding my breath.
It has not been a good week for memory...
- Outlook Express started to compact messages as the computer was closing down (so I have no e-mails before 15th Nov 2012)
- this SD card died on me
- & I forgot to go to a folk music dinner &music session that I had booked a week previously
I begin th think alzheimers might be a welcome release....
Your "watch this noob" video... perhaps one of the funniest videos I have seen for a while ... and certainly the most annoying... andyou expect "thanks"?
Well thats something really unusual. Because i am using my note for a year now and bought a 16 gb card with it. I onky encountered 3 errors where my n7000 stopped Reading the memory saying bad memory and what i did was to take it out of the slot and then reinsert it again and It worked fine.
The only advice i give to everyone. Dont plug ur phone to the pc or any other device always keep ur phone wireless with other devices so thst the malware cant replicate to ur storage. I use kies air or bluetooth exchange in cases there is large data i cooy it to the usb and then plug that usb to my phone and it works ok.
Sent from my GT-N7000 using xda app-developers app

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