Database Develop

[Q] Going absolutely crazy with Kies, keeps connecting but never actually does.

2 weeks ago I got a galaxy s. Installed Kies and it worked fine. However that sgs broke so I backed up my contacts (via Kies). Yesterday I got a new galaxy s and connected it to my pc (via the Samsung Kies mode) and the Kies software responded. Kies started and says in the top right corner it is connecting ('Connecting device. Please wait.' free translated).
However it doesn't actually get connected I went away for an hour to get some food and when I came back it still says 'Connecting device...'.
Mass Storage and Media Player modes work fine. However I need to connect to Kies via the Samsung Kies mode in order to restore my contacts and to update my firmware. I know there is a lot of information about this on the internet. But I seriously tried everything I found on google, but nothing works. It keeps saying 'Connecting device...'. Can anyone help me?
Please excuse me for my (perhaps) bad English. It isn't my native language.
Kind regards,
me

I had this issue myself yesterday when I updated Kies. For me the problem was the USB drivers installed by the Kies update. After installing the ones at <hxxp://drivers.softpedia.com/progDownload/Samsung-Galaxy-S-USB-Driver-for-Windows-x86-Download-96692.html> and rebooting (yes this step was necessary) Kies was able to successfully connect to the device.
Not sure if that'll help for you; good luck!
V (who really shouldn't still be fecking around with a might-as-well-be-bricked SGS at 2am...)

From your SGS home screen go Menu>Settings>SD card and phone storage
You will see External and Internal SD card, you need to unmount the INTERNAL SD CARD and then format it.
This should allow you to connect with Keis.
Remember if your using any other launcher than the samsung one it won't work! ie no launcher pro

i just dumped KIES all together
i use Android Manager WiFi instead
http://forum.xda-developers.com/showthread.php?t=765081
easy to use, no trouble like KiES

For me the easiest thing to do was simply to shut down Kies completely, making sure it won't reload when connecting the SGS to usb. Then you connect the phone to usb and after the computer finds the phone you can load Kies and it'll succesfully find the SGS. Atleast it works every single time for me.
Regards

Valeo said:
I had this issue myself yesterday when I updated Kies. For me the problem was the USB drivers installed by the Kies update. After installing the ones at <hxxp://drivers.softpedia.com/progDownload/Samsung-Galaxy-S-USB-Driver-for-Windows-x86-Download-96692.html> and rebooting (yes this step was necessary) Kies was able to successfully connect to the device.
Not sure if that'll help for you; good luck!
V (who really shouldn't still be fecking around with a might-as-well-be-bricked SGS at 2am...)
Click to expand...
Click to collapse
Tried that. Doesn't work. Thanx anyway.
spartan73 said:
From your SGS home screen go Menu>Settings>SD card and phone storage
You will see External and Internal SD card, you need to unmount the INTERNAL SD CARD and then format it.
This should allow you to connect with Keis.
Remember if your using any other launcher than the samsung one it won't work! ie no launcher pro
Click to expand...
Click to collapse
Tried that sevaral times, doesn't make a difference.
AllGamer said:
i just dumped KIES all together
i use Android Manager WiFi instead
easy to use, no trouble like KiES
Click to expand...
Click to collapse
Well for a starter I am having trouble with my wireless router. And besides that I really need Kies for the importation of my contacts, it seems they are stored in some sort of Kies file.
Silverdragondk said:
For me the easiest thing to do was simply to shut down Kies completely, making sure it won't reload when connecting the SGS to usb. Then you connect the phone to usb and after the computer finds the phone you can load Kies and it'll succesfully find the SGS. Atleast it works every single time for me.
Regards
Click to expand...
Click to collapse
Nope, doesn't work.

there is an Android Manager for USB version as well if you don't like the WiFi version
Android Manager also handles contacts sync with outlook, files sync with PC, Apps sync install, etc

I believe that his issue is that he has saved his contacts and info to his version of Kies already and he cannot retreive it to try some of these other methods.
Unfortunately I am just a noob myself but I guess if there is a way to save the information to another program or to the computer itself first then I would do that and then try one of these other programs.
Is it possible to somehow retrieve the info from Kies and put it on the computer and then upload it to Android Manager so it can be reinstalled onto the phone?
Hope this question makes sense...

I solved all my problems with Keis, changing de COM PORT
I solved all my problems with Keis, changing de COM PORT to 50.
How I do that ?
In -> Control Panel\Hardware and Sound\Devices and Printers
there must be a device called GT-I9000
Right click -> properties -> Select Hardware -> then select -> Samsung Android USB Modem #... -> click button properties -> in the tab General select button "change settings" -> select tab "Advanced"- > then button "Advanced port Settings" -> then choose another PORT.
good luck

Wow, this worked! I changed port number and finally Kies can connect. I have been trying everything for a month! Thank-you!

it worked for me too on port 50
thank you mate

while i was reading this topic i thought.. oh well lets give it one more try. lets try to get Kies working on my windows 7 ultimate 32bit. I have the phone 1,5 month now and i was really giving up on getting Kies working but felt bad about it because rumours say that Froyo will be distributed through Kies so that piece of ****ty software looks actually important in that way xD
anyway. i gave it another shot today
i started with dismounting my internal SD card and re-mount it. yay ! finally windows see's the drivers and the phone !!
step 2: i changed the port of the modem to port 50
step 3: i started running Kies and it worked !!
thanks a lot for the good tip on changing the port
oh and btw: for everybody who had the same problem as i did [ phone wasnt even going into samsung Kies mode..]
DISABLE LAUNCHERPRO !!! with launcherpro running u cant get into download mode
Click to expand...
Click to collapse

Silverdragondk said:
For me the easiest thing to do was simply to shut down Kies completely, making sure it won't reload when connecting the SGS to usb. Then you connect the phone to usb and after the computer finds the phone you can load Kies and it'll succesfully find the SGS. Atleast it works every single time for me.
Regards
Click to expand...
Click to collapse
This worked for me as a charm. I think if this doesn`t work for some people, then it might be because they did not kill Kies from the system tray, they just closed it with the [x] at the top. Check the system tray to make sure it is also killed there.

Finally! Worked for me too!
Thanks

quiron said:
I solved all my problems with Keis, changing de COM PORT to 50.
How I do that ?
In -> Control Panel\Hardware and Sound\Devices and Printers
there must be a device called GT-I9000
Right click -> properties -> Select Hardware -> then select -> Samsung Android USB Modem #... -> click button properties -> in the tab General select button "change settings" -> select tab "Advanced"- > then button "Advanced port Settings" -> then choose another PORT.
good luck
Click to expand...
Click to collapse
On my desktop PC, the phone connects to Kies with no problem. On my laptop, which has the EXACT same Windows 7 (installed from the same disc), it is a no-go. I tried this solution which seems to work for most people. But, after I select "change settings", there is NO Advanced tab, which means I cannot change the advanced Port settings. Help! Thank you!

jimmykahn,
I have the same problem as you, ie there is no Advanced tab after clicking Change Settings.
Very much appreciate if anyone can give guidance as the port change method of connecting with Keis sounds promising.
Frank T
SGS 'Three' network unlocked
Windows 32 bit Home Edition

KermitdeSnicker said:
2 weeks ago I got a galaxy s. Installed Kies and it worked fine. However that sgs broke so I backed up my contacts (via Kies). Yesterday I got a new galaxy s and connected it to my pc (via the Samsung Kies mode) and the Kies software responded. Kies started and says in the top right corner it is connecting ('Connecting device. Please wait.' free translated).
However it doesn't actually get connected I went away for an hour to get some food and when I came back it still says 'Connecting device...'.
Mass Storage and Media Player modes work fine. However I need to connect to Kies via the Samsung Kies mode in order to restore my contacts and to update my firmware. I know there is a lot of information about this on the internet. But I seriously tried everything I found on google, but nothing works. It keeps saying 'Connecting device...'. Can anyone help me?
Please excuse me for my (perhaps) bad English. It isn't my native language.
Kind regards,
me
Click to expand...
Click to collapse
Step 1 - Swear upon someone you love most that no more Samsung product for you...
Perform following steps and it will work..
Download latest kies from Samsung website
Install it (if already there is a version installed then you can avoid these two steps)
Go to Update option in Kies and update to latest version.
Restart the machine..
Do Driver Recovery in Kies
Connect SGS in Mass Media Mode and download the file from below post
http://forum.xda-developers.com/showpost.php?p=9066027&postcount=17
Run this file and find all long names file from SGS
Delete all of them..
Remove SGS and connect again in Kies mode.
It will connect and detect
If it do not then delete USB driver directory from Program Files - Samsung Folder
Go in Program File - Samgung -Kies - USB Drivers and install it again.
Restart
Connect and check..
Last Step - repeat Step 1

Thanks this is amazing.

[Q] kies never recognises galaxy s

am i the only one having trouble with this piece of sh*t software?
dont get me wrong i love this phone but i can never connect to kien
i've tried everything but nothing seems to work. when i connect the phone via usb cable it sees it i select kies and the software seaches for the phone but it just hangs on connecting and u can see the bar moving from left to right but it never seems to connect.
they've developed a great phone but its software is a piece of junk. f**k u samsung i should have got an iphone with my upgrade.
im running win7 x64 with the latest kiens software. can anyone help????

1. Download new Kies update. ( go to google and write Samsung Kies and you will see the official site ). After downloading, install it, then click yes to make it new, then it will say, install it again. Do it again. ( choose your official language and country where you live. Open Kies, then close Kies )
2. Go to Setting --> About Phone --> USB settings --> Mass Storage
3. No USB Debugging
4. Connect the USB - mount and then open Kies.

And for God's sake, make sure you're not using a third party launcher.
Cheers,
BS...

search on forum... kies is ok, u r not

I've got the latest and greatest Kies, disabled Launcher Pro, Done the 16 digit extension fix and still hangs on connecting. The MTP app starts okay but it Kies just hangs. Also on Win 7 64

Chronos12 said:
1. Download new Kies update. ( go to google and write Samsung Kies and you will see the official site ). After downloading, install it, then click yes to make it new, then it will say, install it again. Do it again. ( choose your official language and country where you live. Open Kies, then close Kies )
2. Go to Setting --> About Phone --> USB settings --> Mass Storage
3. No USB Debugging
4. Connect the USB - mount and then open Kies.
Click to expand...
Click to collapse
I don't know about your Kies but mine doesn't like Mass Storage mode and wants to be connected via the MTP.

have the same issues...
i even went as far as to factory reset and format my sd...
installed kies... upadated to the latest version...
on the device itself it show thats the MTP is 'connected'
but that damn bar keep going back and forth and never connects!!!

although i am sure most of you already know, after getting almost suicidal trying to make kies work on W7x64, i have tried the last resort: deactivated LauncherPro. Miracle, kies works perfect now, every single time... Simply activating LauncherPro again, and the **** comes back: kies never work.

kies sucks so bad... wow...
wtf i just want to fix my 3 button issue :\

Exactly the same here boss. I pulled out so much hair over this I now have twice as much face to wash in the morning!
;o)
BS...

god damned kies i managed to sort it out,
i installed some samsung galaxy s x64bit drivers from some random site and it seems to work everytime now!
hang on lemme try it again just to be sure b4 i post this.....
YES!!!! it connected at first attempt!!!! rofl......
btw thanks guys i didnt know kies didnt recognise launcher pro lol as well.
download cleardefaulthome from android market for quick reversal of both homes.
search for galaxy s x64 drivers on softpedia

thanks man... it works.

Total newb at Windows, someone give me a hint? (Kies)

Just as a disclaimer up front, I haven't worked with Windows in years, I'm a complete Linux user, so don't assume I know anything. I'm not used to messing around with device drivers or searching for software on the web etc. Where Windows is concerned, I'm your 80 year old Grandmother, ok?
Ok, so with the Gingerbread firmware rolling out, I decided it might be time to try and get my Tab working with Kies. I got access to a windows machine, and went to work. Here's what I did (just in case I messed up somewhere):
Connected the Tab to the windows machine via USB, and selected mass storage device.
Windows mentioned something about needing drivers, which seemed weird (isn't the Tab a normal mass data storage device when told to be one?), but after a few seconds it claimed it was ready to use, so I went ahead and mounted it and could see my files in the Windows file browser. So far so good.
I then disconnected the Tab from windows and went looking for Kies. After some short struggle I was able to download and install it.
Next, I connected the Tab again, this time selecting 'Samsung Kies' mode. Nothing happened, neither on the Tab nor on the Windows machine.
Tried again, this time as 'Media Player'. Nothing happened.
Tried again, in Mass Storage Device mode. Kies tries to connect, then tells me to try again in Kies mode. I do so. Nothing happens.
After some googling, I try with the external SD card unmounted, as that seems to be recommended. No difference.
I told Kies to reinstall the device drivers. No difference.
I've rebooted Tab and PC. No difference.
What am I doing wrong? Can someone who uses his Tab with Windows maybe post a step-by-step howto?

I'm interested in this too as I'm having the exact same problem. If I connect as a mass storage device, I get an error that it needs to be in Kies mode. If I connect in Kies mode, Kies sees the device and shows the status as "connecting" but never actually connects. On the Tab, it says that it's connected though. I've tried this on Win XP and Win 7. Same behavior both times.

Interesting, you're already a step ahead on me. I don't get anything in Kies Mode, no connecting, nothing. I've tried on a 64bit Vista system and a 32Bit Win7 system, but no difference. In Kies mode, I don't even get the 'device plug in' sound in windows.
Care to tell me how you got Kies to at least see the Tab in Kies mode? What version of Kies are you using, etc.?
I'm using a rooted GSM (euro) Tab on Swisscom network and Kies V2.0.0.11014_49_2

I think I've cracked it. Firmware update is installing on my Tab as we speak.
What did I do? Seems really simple. I went to the Connections and Network Settings on the Tab, and in USB Connection Settings, I changed it from 'ask on connection' to 'samsung kies'. Upon plugging it in, it told me that it had to disable Bluetooth to enable the USB connection (never seen that screen before), so I allowed that, and windows immediately scrambled for device drivers and Kies show the connecting sign at the top left.
I'll keep you posted on how it went.
UPDATE: The installation process ran through, and Kies instructed me to disconnect and reboot my Tab. I did. However, it nows hangs during the boot sequence, at the stage where the blue 'SAMSUNG' logo is shown. From time to time, the Tab vibrates like it does when an application force closes, but it doesn't seem to finish booting. I fear I may have bricked my Tab. Trying to go through the recovery menu now.
Ok, factory reset from the recovery menu brought it back to life. No Gingerbread as of yet, but the XXJMF version of Froyo.

Rapax said:
Connected the Tab to the windows machine via USB, and selected mass storage device.
Windows mentioned something about needing drivers, which seemed weird (isn't the Tab a normal mass data storage device when told to be one?)
Click to expand...
Click to collapse
No, unfortunately not.
Back to the overall question - I had similar problems when I bought my Tab in the tail end of last year (Win7 64bit) and had to do some strange combination of attaching the Tab and starting Kies mode on the device before starting Kies on the PC (and dancing a jig while singing the Jingle Bells, you get the picture)
Today I installed the latest version of Kies and it all seems to just work. Therefore it might be worth updating your Kies version (or perhaps I'm just lucky this time through!)

I take it back, same old problem of never connecting unless I plug in the Tab before I start Kies on the PC, sorry for the noise!

I am having no luck whatsoever. I'm rooted if that makes any difference at all. My process has been going like this:
Plug Tab into computer. Wait until I see the screen that says Kies is connected.
Fire up Kies on my computer. Under Connected devices I see "connecting."
That is as far as I get. I never get further than that and I've tried it on Win7 (64 bit) and XP (32 bit) with the exact same results. I've re-installed the driver twice and rebooted both the Tab and the computer multiple times. Kies tells me it's the latest version so that's not an issue. Supposedly there is a Froyo update out there that fixes the screen orientation issue, but I can't get it. Frustrating. This should not be that hard. The fact that there are this many people all having the same issue just proves how half-baked this software is IMO.

Did you try without the SDcard? Seems Kies doesn't play nicely with external SD.

Rapax said:
Did you try without the SDcard? Seems Kies doesn't play nicely with external SD.
Click to expand...
Click to collapse
I didn't. I can't think of why that would make a difference, but I'll try it when I get home. Can't hurt anything.

Rapax said:
Did you try without the SDcard? Seems Kies doesn't play nicely with external SD.
Click to expand...
Click to collapse
Seemed to make no difference at all on the Win 7 machine or the XP machine. Goes to connecting and never actually connects. My Tab says it's connected. Kies never does connect on my Win 7 (64 bit) or on XP (32 bit). Frustrating to know that there is an update available that fixes issues I'm having, but I can't get it.

I've just got this problem too.
My solution: set the usb connect type in your tab to "kies" from "ask when connected". It solved my problem.
Sorry for my english.
[edit] Well, I read the whole thread and realised you found the same slution. Nevermind, at least I tried to help.

sisa7 said:
I've just got this problem too.
My solution: set the usb connect type in your tab to "kies" from "ask when connected". It solved my problem.
Sorry for my english.
[edit] Well, I read the whole thread and realised you found the same slution. Nevermind, at least I tried to help.
Click to expand...
Click to collapse
I tried that, but it didn't work for me.
I have factory reset and unrooted.
Removed the micro-SD card.
Changed to "ask when connected."
Nothing works. Same behavior. Kies says "connecting", but never connects.

I finally got my problem fixed. I had to take a 3rd computer, install Kies, reboot, plug in the Tab, wait for all the drivers to install except for the drive for the MTP device (this wouldn't install). Then I had to have it re-install the drivers, unplug the Tab and reboot it, then plug it in again. The thing finally connected and I was able to sync. Then it displayed a message that the firmware cannot be updated. Not sure if that means cannot be updated at the moment or if that means cannot be updated ever. Seems like a ton of work for nothing.

Update: just noticed that after the mentioned update, all the APN entries were gone. Had to set them up again by hand. No big issue, but annoying. I hadn't noticed until this morning, because I was on Wifi all weekend

I just got my AT&T Galaxy Tab and when I try to connect to Kies I get the message "This device is not supported by Kies 2.0." I checked for updates but it says it is the latest version. Anyone have any ideas?

I know this isn't helpful but KIES is very Flaky. I've never managed to get it working 100%. "Ask for connection type' almost always doesn't work. It's not worth the trouble as it's a completely USELESS app anyway.
For those who don't want to download the ADB drivers separately it's good for that then once the drivers are installed just uninstall and move on

ipit said:
I know this isn't helpful but KIES is very Flaky. I've never managed to get it working 100%. "Ask for connection type' almost always doesn't work. It's not worth the trouble as it's a completely USELESS app anyway.
For those who don't want to download the ADB drivers separately it's good for that then once the drivers are installed just uninstall and move on
Click to expand...
Click to collapse
But how can you install the Gingerbread update without Kies?

ufd108 said:
But how can you install the Gingerbread update without Kies?
Click to expand...
Click to collapse
I don't bother with Samsung provided updates. Just get my ROMS from right here and use ODIN Thanks to the wonderful devs (Ocome) on this site.
PS: Even if you want a stock GB ROM you can get it from here. No need for Kies.
http://forum.xda-developers.com/showthread.php?t=1074759

Me Too
Hi
Just a 'me too' post i'm afraid. I get the GT saying 'connected' in the MTP app, while Kies says 'Connecting....' forever more. Its REALLY anoying.
I am not interested in any non official roms (wasted far too much time on them on my various WinMo phones). I do want to be able to install an official Gingerbread update though.
My tab used to connect to Kies. It stopped connecting right after it installed an update (to FROYO.XYJJ3), and I have never managed to get it to connect since. I think Kies has a bug (one of many!) which means it will not recognise the current rom on my Tab.
I have tried:
- Removing SD card
- USB debug on/off
- USB connection set to Kies/Choose on Connect
- Reset tab to factory default
- Connect tab then start kies
- Start kies then connect tab
- BT On/OFF
- Wifi On/OFF
- Sim card out
- flight mode enabled
- packet data on/off
- Install kies onto 2 other completely fresh PC's Win7X64 and XP
Nothing has worked, says 'Connecting' but never connects. I'm about ready to just ebay the pile of junk and move on!
Kies version: 2.0.0.11014_49
Tab Build No: FROYO.XWJJ3
Kernel 2.6.32.9
Baseband: P1000XXJID
Tab version 3G+Wifi
Firmware Version: 2.2
Model No: GT-P1000
Been onto Samsung tech, but they are ruddy useless - no help what-so-ever (not that I expected then to be). How Samsung ever expects to compete with apple when their software is even worse than ruddy iTunes I just dont know.
Nigel

you have to switch to kies mode in the wireless/usb settings. Then before you connect the tab to usb make sure you on your home screen, else Kies mode will never start up. You can start up kies on the pc before or after you connect the tab doesnt matter. If the kies software never starts up at this point, uninstall, make sure the drivers have been uninstalled as well, reboot, reinstall kies. Start kies before you connect the tab as it may have to install updates, then connect the tab in kies mode. Ive used kies mini and regular kies with this method, works. As a side note, the full version of kies will not work with Stock US roms, it will always say phone not supported, so you have to use Kies mini.
Although I don't think i would rely on Kies to do a firmware update....if at all or successfully.

[Q] No connection to Kies since update to JVO

Hello,
since I updated to JVO Firmware i cannot connect to kies anymore.
I need to restore my contacts.
I already tired a few things:
-Unmount SD Card
-Format internal sd card
-Reinstalled Kies and USB drivers
PDA: XXJVO
Phone: XXJVO
CSC: OXAJVO (DBT)
If somebody could help than that would be great.
Thanks

USB must be a mainboard connection .
Remove Kies download latest Kies .
Remove all USB drivers of that port with USBDeview .
Install Kies connect phone mass storage mode and let windows find drivers exit and load Kies .
jje

That should work.. just remember, Kies is garbage and it may take several tries... make sure debuggins off

Nope.
Exactly did it like you said JJEgan.
After I installed Kies I connect the phone in mass storage mode (kies not running), right? (of course before i deleted all usb devices with the program)
Then I disconnect again. Switch to Samsung Kies mode and start Kies right? Then after Kies is runnning I conenct my phone.
The Strange thing is there is this windows sound of "Connected" and "Disconnected". But after this there is no "connected" sound again?!
Annother idea how i can get it fixed? Sorry but Kies is really garbage.

by any chance are you using a custom launched, like launcherpro or awlauncher?
cause if you are kies will never sync with your device. so you will need to use stock launcher ( TWlauncher ) and try to connect again via Kies
if not then im clueless
good luck

I found out that the Problem was FuguRoot!!!
Unfortunately it still does not work by copying the 2 files onto the phone.
Maybe of the version difference. I have XXJVO_XXJVO_OXAJVO and in the other thread it says KVO_JVO_JVO (http://forum.xda-developers.com/showthread.php?t=1010141&page=7)
Unfortunately I cannot post in this thread. Can somebody ask for me for the JVO_JVO_JVO version? Thanks

Hey RorixRebel ,
thanks for your suggestion.
I am not using any extra launcher.
But mabe it is not only the FuguRoot but also something else.
Because my dad can also not connect to Kies and he has NOT the FuguRoot.
First I want to try to copy the correct 2 files to my phone and see if this will fix it.
Thx

Sorry, sorry, sorry.
Today I am a little bit quick with writing posts.
It worked after a restart of Kies and my Phone. Haha
Thanks so much for the help.
Now I will try fixing my dads Phone.

Problem Solved
My phone had the fuguroot and missed 2 files that are necessary to connect to Kies (still looking how to undo the fuguroot). If you follow the link above then you can get the 2 missing files from that thread.
My dads phone just had USB Debugging activated. Thats why it didn't work.
Thanks for your help again.
Pepe

[Q] Phone not supported in Kies 2.0

I get this error message when connecting via USB that the phone is not supported by Kies 2.0 and the phone is brand new and completely stock. Should I return it?

Can you see the phone in your windows explorer or similar, the phone and SD card storage?
If no, then it is more likely a driver issue. Download and install the S3 Toolkit from here; http://forum.xda-developers.com/showthread.php?t=1979290 and follow the instructions to install the drivers. If all goes well then there is no issue with the phone. Not used Kies but if the drivers install properly then you shoudl be able to see it in Kies.
In all honesty, I would not bother with Kies. The way to go is once you root (if you inted to) is to just do nandroid backups to your microsdcard. That way if anything happens when away from your computer you can easily rectify it.
If you decide not to use Kies then remember to remove it from your computer before using S3 Toolkit as it can cause conflicts.

Kies and the drivers work just fine with my i9300. And I can read and write internal and external. And Odin works perfect...
So why not Kies? Even tried reinstalling and a clean Windows 7 install with only Kies installed. And my i9300 worked just fine on all the others but not my i9305.

CalInTheZone said:
Kies and the drivers work just fine with my i9300. And I can read and write internal and external. And Odin works perfect...
So why not Kies? Even tried reinstalling and a clean Windows 7 install with only Kies installed. And my i9300 worked just fine on all the others but not my i9305.
Click to expand...
Click to collapse
Are you saying that the I9305 is picked up by odin and you can see the phone in Windows or are you referring to the 9300?
Have you tried the drivers from S3 Toolkit? I do not have kies here and it is removed from my phone so cannot test it. Actually, what rom are you running? Perhaps the rom has the Kies stuff removed?
Have you enabled USB Debugging?

I'm saying that it all works just not Kies with my I9305. Everything else is working 100% and I've tried USB debugging on and off. Even considered flashing another firmware but can't find a NEE or the TLA my phone came with.

Ah ok, well in that case I cannot see there being an issue with the phone at all. Just a Kies issue somewhere or possibly an issue with the rom but still do not think it justifies getting it replaced as you know the USB interface works.

I've emailed Samsung last night.let's see what they say...
Swyped on my GT-I9305.

Got the phone exchanged and it's working fine now.
Swyped on my GT-I9305.

I got the same problem with a new Samsung Galaxy S III 4G (GT-I9305)... do i have to return it and get another one ?

I had to, mine had an error. But yours might not have the same error, have you tried uninstalling KIES, deleting the Samsung folder in documents and then reinstall?

CalInTheZone said:
I had to, mine had an error. But yours might not have the same error, have you tried uninstalling KIES, deleting the Samsung folder in documents and then reinstall?
Click to expand...
Click to collapse
Yep, i just installed win 7 x64, then installed KIES, did the update, connected the phone to pc via usb cable and i get a driver error message. "Qualcomm CDMA Technologies MSM" shows with ! in device manager.
I have uninstalled KIES, cleaned up the PC with ccleaner, installed: SAMSUNG_USB_Driver_for_Mobile_Phones_1590.
Reboot PC and phone, no luck.
Then tried to point them manually from C:\Program Files (x86)\Samsung\USB Drivers and C:\Program Files\SAMSUNG\USB Drivers still no luck.
I downloaded KIES from Samsung website under the phone software section and still nothing.

After uninstall delete Samsung folder in documents.
Swyped on my GT-I9305.

I had an i9305 international for 2 weeks and Kies said phone not supported, I sold it due to cell coverage issues in my area. Now I have an i9300 International and again Kies will not work with it. Is there a different version of Kies for international phones? I am in the US.
Sent from my GT-I9300 using xda premium

CalInTheZone said:
After uninstall delete Samsung folder in documents.
Swyped on my GT-I9305.
Click to expand...
Click to collapse
Did that too.
Disconected every usb device i had plugged in, tried every usb port, and with debugging e/d ... it's driving me nuts.
Can it be a hardware problem ?
When i put it in download mode the pc detects it.
I have stock firmware XXALI5
SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
Credit goes to Legendhidde from Alliance-Rom !

airpd said:
Did that too.
Disconected every usb device i had plugged in, tried every usb port, and with debugging e/d ... it's driving me nuts.
Can it be a hardware problem ?
When i put it in download mode the pc detects it.
I have stock firmware XXALI5
SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
Credit goes to Legendhidde from Alliance-Rom !
Click to expand...
Click to collapse
Was just about to ask if you had backed the IMEI and forgot to put it back, since I saw your picture and it said Qualcomm and not Samsung.

Tried reinstalling Kies and all, it did not work. Then called Samsung and they said that I need to send the phone to them for a software update. My old firmware was LI5 and the phone is stock.
What I did was, downloaded the latest carrier firmware from samfirmware and flashed it with Odin. Now no more problems with Kies and phone is not stated as modified. Still all original. Firmware now LI9.
Hope that helps
Saved me the hassle sending the phone to Samsung.
Sent from my GT-I9305 using xda app-developers app

CalInTheZone said:
I get this error message when connecting via USB that the phone is not supported by Kies 2.0 and the phone is brand new and completely stock. Should I return it?
Click to expand...
Click to collapse
Me too but im using Samsung Galaxy Tab 2 10.1 (GT-P5110) when i connect my tablet it says GT P5113 how do i fix this?

SOLUTION to my problem:
a. key in the dialer *#7284#
b. it has 2 option there..
UART (MODEM/PDA)
USB (MODEM/PDA)
c. For USB. select the PDA.if it already selected to PDA. reselect it by select MODEM and then PDA again.. Only change the USB setting.. andthen press back. try reconnect
![/QUOTE]
Your solution worked great for me!
thanks!

Please HElp, nothing is working for me , I tried all solutions from above all posts. I have samsung note 1 , n7000.please help friends

Administr4tor said:
Please HElp, nothing is working for me , I tried all solutions from above all posts. I have samsung note 1 , n7000.please help friends
Click to expand...
Click to collapse
This is the wrong forum .
jje