The volume rocker is very loose on the HD7. Looking to see if anyone else has this issue? In addition the camera button is extremely hard to push. Do other HD7 owners see the same?
Thanks
Matt
I think this is generally how most of this first batch of phones has been, whether thats just rush manufacturing, or by design, I don't know. I have read the issue in a number of reviews.
That being said, my volume rocker moves very easily, and my camera button can sometimes be hard to press (sometimes, it's very easy). Though I haven't found it hard enough to bother me. I'm guessing it has been made hard to press so that you cannot accidentally activate the camera and take photos of the inside of your pockets, as I heard some other phones do that.
My volume rocker is not loose, but the camera button takes a bit of pushing, doesn't bother me though.
very loose when i get a text it shakes bull crap i order my phone from the the cancel department so they have to send it in the mail
Mines perfect, none of the buttons dont move sideways at all. They all wobbled on my HD2 though.
I find the build quality of my HD7 is much better than that of the three HD2s I went though, and I know of 2 other people who have HD7s and theres are all good too. (All O2 HD7s)
Then i am going to have them send me a new one but overall looks like i might be going back to my n1. but i got a good deal on this phone for 149.99 with no rebates and the $20 data plan from good old tmobile.
My volume rocker is nice and loose.
ericc191 said:
My volume rocker is nice and loose.
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haha same. You can move mine sideways, and if you lightly touch it, you hear a little clicking noise, so annoying. I think I'll return it to T-Mobile and get a new one.
ace10134 said:
haha same. You can move mine sideways, and if you lightly touch it, you hear a little clicking noise, so annoying. I think I'll return it to T-Mobile and get a new one.
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I thought about returning to T-Mobile to get a new phone. Let me know if they give you any trouble with the return.
prjkthack said:
I thought about returning to T-Mobile to get a new phone. Let me know if they give you any trouble with the return.
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okay. I'm going there tomorrow so I'll post back here after then.
calling them to get a new one i order online from the loyalty department
Mine is extremely loose I even went back to return it but the only one they had left brand new out the box was loose as well. I still have 12 days gonna wait for the next batch then go swap it out. I didnt pay 500 bucks for a loose volume rocker!!
Well, I went to the store today, and all their other phones also had loose volume rockers. But I bought a case which covers the volume rocker with a little rubber overlay, so I don't even notice if it's loose or not!
i myself got an hd7 with a real loose volume rocker and had it exchanged there are quite a few of them out threre and shouldnt be like tthat......they opened 5 of them untill i got one without the loose rocker
I e-mailed HTC about the volume rocker and asked if it was loose by design or if they were aware. Hopefully this is not by design.
If HTC tells me that my volume rocker should not be loose, I'll be taking it back to the T-Mobile store for a replacement.
Response from HTC:
Dear [person],
I understand that you have a HTC HD7 device and the volume rocker button is very loose in your device. I do apologize that you have this issue with your device. You may want to take your device to your local carrier store and compare it to another HD7 device. The volume rocker should not be that loose that is moves when you shake the device. Your carrier should be able to repair or replace your device if needed.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number [ticket number].
Sincerely,
Victor
HTC
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prjkthack said:
Response from HTC:
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Lots of the ones in the store are loose, but hopefully you can find one that isn't. I actually kept mine, and I have a case around the phone which covers the rocker. Now I dont even notice if it's loose or not.
Yeah heading back to the T-Mobile store now to exchange it. I hope to find one that isn't loose.
Update: Took mine back today and got a new one. The first phone we opened didn't have the loose rocker. Everything seems to be fine thus far. Much happier.
Got my HD7 yesterday, and the first thing I noticed was the loose volume rocker. It's pretty loose to the point where every time I use the phone it would jiggle. I'm going to take it to the T-Mobile store later for an exchange, so hopefully the first one I get will be good. It bothers me because all of the phones are sealed, so I'm not sure how many phones they'll be willing to go through until I get a good one.
Same here. Volume rocker really loose that picking up the phone causes it to jingle. Though I'm not bothered about replacing it.
Related
Hi,
I've had my Tilt for about a month and a half now. I've taken very good care of it (or so i thought) and have never dropped it and actually keep it in a digital camera case when i carry it around.... anyways, the other day i noticed that when i pressed down on the OK softkey on the front of my tilt, it actually had a double-click "ability" just like the camera button on the side of teh device... a softer push on the OK softkey just activates the OK feature.. but if i press down just a little bit harder, the OK key actually activates the End Call feature, i know this b/c i can hear the same beep when pressing down on the OK key that i hear when i press the end call key from the home screen... ive also tried it during a call and it does end the call as well...
anyways, i went down to my local at&t to see if i could get it replaced, well they gave me the number to call since its been over a month... now i came home and started reading about how at&t just sends u a refurb... and with all the random bugs these things can have... im wondering if i should just suck it up and keep the Tilt i have... rather than take the chance with a refurb from at&t. I found numerous posts where people had to send back their refurbs 5 or 6 times until they got one that didnt have some quirky problem...
The button problem hasn't really bothered me or caused any problems, other than the fact that its a 1 and a half month old $400 device....
I would like to get some oppinions from people on what to do in my situation.. is getting an at&t refurb worth the risk? Other than this button thing, my i've had no other problems with my Tilt.
Any advice would be GREATLY appreciated...
Thanks much,
Shane
So just to confirm... the OK button Ends a call when pressed in fully?
yes, that is exactly right.. so i mean it really only would affect me if i was using the speakerphone and going through menus.. i guess it could accidentally end the call...
no recommendations?
ridiculousyj said:
no recommendations?
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Hi:
Here is my 2 cents. I had a problem with my Tilt's speaker phone. I called and they sent me a NEW one (not refurb). The new one still had the same problem. Called again, and got another new one (not a refurb). Still had the same problem. I ended up keeping my original phone, because if I was going to be stuck with the bad speakerphone anyway, I figured I'd keep the phone I already have configured to my liking. I may one day call and try another one, since as I said I still have the original problem, but for now am sick of talking to warranty replacement department lol. They are actually pretty nice and helpful, much more so than in other departments, but there is ALWAYS time to wait on hold.
So, nice story, but here's my advice. I honestly don't think AT&T has refurbs yet. I think the phone is so new they are still sending out new replacemt units. At least that was my experience. One of the two replcaements even came in the full retail packaging, so I now have 2 batteries, 2 chargers etc...
I say you have nothing to lose, call them, and have them send you a replacement. If you don't like it/think it's buggy. or simply decide to keep your original, just send them back the replacement. I specifically asked if this was allowed, and they told me that as long as they get back a phone, it doesn't matter which on it is.
thats a great idea, thanks for the background info.. ill def give this a try.. like u said if i dont like the one i get ill just send it back. Thanks again.
so i can press the ok key on my tilt and if i press it with the meat of my thumb it will only click once, if i press it with the tip of my thumb (meat and fingernail), i do get the second click from the end key. the windows key does not do this with the talk key. without opening it up i would say its a design issue with the phone, and replacing it wont matter. i wonder if the real kaisers do this? or if its a design change in the tilt.
Photon, that is EXACTLY the problem i am having.. literally the way u described it with the thumb/fingernail is just how mine acts.. i wonder if this is indeed a problem that many of the tilts have...?
ridiculousyj said:
Photon, that is EXACTLY the problem i am having.. literally the way u described it with the thumb/fingernail is just how mine acts.. i wonder if this is indeed a problem that many of the tilts have...?
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I have a Tilt, and I tried to reproduce this, but it didn't seem to do it for me. Of course I should add, I am a female, so my hands are probably much smaller than the gentlemen here
You're probably pressing the End button since they have the same cap.
Yeah I never really had a problem with it, but mine does the same thing. Just try to press the bottom of the ok button. It only seems to happen when I press it near the top. Whenever I end up opening my tilt I will rig it, but I'm not gonna open it just to fix this small issue.
I just realize that mine does the same thing.But I need to pres it with a really heavy preasure so its not gona happen by accident. Look like you guys are little bit stronger with your fingers
just wanted to say thanks again to everyone else thats replied.. it seems like this is indeed somewhat of a common problem, but like a few of you have said.. i prob just noticed it b/c i just happen to push down really hard on it one time, and ever since then its just bothered me... anyways, i do appreciate everyones replys/comments.
Thanks!
I have been using my Xperia X1 for couple of months and since I'm a heavy user of the slide-out keyboard (for Internet, SMS, e-mails etc), I noticed that some of the keys especially on the lower side, such as the Fn (blue) C, V, N, spacebar and dot (.) keys are not as responsive as other keys. I need some extra "push" on the affected keys compared to other keys. This is irritating since the letters would be "skipped" if I type fast and I always need to backspace and correct it.
I suspect it might be due to some mechanical issues on the keys and not related to the phone's software, is there a way I can fix this? Shall I bring it to the service centre since it's still under warranty?
Thanks in advance.
im starting to experience this thing too. For some reason the spacebar button needed to be press harder. ITs quite irritating because i dont like to prees button that hard when im typing
I am also experiencing a similar issue, mainly the 'v' key that irritates me, it will either not respond or be like 'vvv' when I press it.. I presume this is a hardware issue?
im thinking about getting it back to shop for a repair. But that'll take a while or so to fix the keyboard etc.
And yes, i think it is a hardware issue.
Looks like the same problem
I can't realise that I have to press harder, but the issue with the lost or double letter seems the same it's the 'n' and 'm' in my case... very annnoyinnng
below is my post:
http://forum.xda-developers.com/showthread.php?t=495897
So, if it's hardware, means they fix it and after two month it starts again on heavy users???
i have the same problem too. my friend(use to work at SE service center ) suggest i go down and change the keyboard. as long and it's under warranty it's free.
my space button on the 'right' side needs extra effort. while on the 'left' side it's fine, but i'm use to using my right thumb to press space. and my fullstop button too.
my space is kapo!
Yes, my left space bar is less responsive as well and it can be quite irritating sometimes...
random multiple letters
Meh, I seem to be getting keyboard issues with mine too. Example:
o, p, l, a, i, f all seem to repeat 3 times, n gives an n and a space at the same time, m gives m and :, e repeats twice... Much annoyance, as I am usually meticulous with my spelling on emails and sms - none of this text speak crap. I have to re-read my messages before sending them now!
Anyone had any experience sending them off to K&N in the UK?
I'm proper miffed that Sony's "Next day replacement" thing only works if you are out of the country from which your device was purchased.
/rant!
Some of us picked this phone OVER the HD because of the keyboard. At the time I bought this phone, the THD is cheaper than the X1.
And guess what happens? The main defining feature of this phone messes up. We did not buy a cheap phone, or at least back then. It is stupid.
Having to press the space bar harder than other keys is lame. You can't type with confidence, having to correct the errors again and again. You can also choose to press extra hard on either the keyboard, which use alot of concentration, or press equally hard on all keys, which tires your hands out.
I can't even compose a email without my hands and mind hurting, or having missing keypresses. Miss those days, only 2 months back when I can type like a champ. Kudos to Vodaphone for discontinuing phone. Potential buyers should wait for TP2
Many face the same problem...
I think it's worth to complain officially and refer to this thread... I saw someone else opend another one... Anyway, with both threads there are a lot of users already. BTW, mine is getting worse, it's like a virus and infecting the other keys, slowly but steady. I go to a SE shop tomorrow...
AND YES, I ALSO PURCHASED IT MAINLY BECAUSE OF THE KEYBOARD...
is "au:" button workable??cos i press mine,it dint show anything..i remember it used to show something on the screen..and "n" annoy me the most,usually come out nnn when i press it..sad i only having it for 3 months..
okay i also got this problem... kinda funny 2 explain.. so looks i'm not the only 1.. but since obviously only we few have this problem (an here http://indrapr.blogspot.com/2009/03/annoying-sony-ericsson-xperia-x1s.html) it might really b hardware related...? anybody sent it in ?
pls XDA experts... could this b somehow software related?
dont think so coz i'm hard resetin and flashin the whole time and always have the same issue...
this problem really makes a huge part of the X1... useless..
plssss help...
superweijie said:
Potential buyers should wait for TP2
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Yeah, sure, buying another 500 € device which is produced by HTC. HTC is not capable of producing quality. All my HTC phones (Magician, Hermes and X1 - which is produced by HTC) had heavy quality issues. It's damn chinese (no) quality control, sorry for being politically incorrect, but that's the impression I get with many products these days.
My hope was that Sony Ericsson would check the quality of HTC better than themselves but I guess I was wrong. Even though the housing is quite solid, the coat peels off by nothing more than putting it into the pocket. And now, half a year after I have bought it for 500 €, the keyboard, which has been lousy since day one, starts to get even worse, making the X1 a ripoff. I think I will send the device in, also because of the coat peeling. I can, here in germany, exchange the device three times until they have to give me my money back - I really hope this will happen.
this has just started happening to me down one side of my keyboard (the right-hand side).
does this only seem to be happening to the right-hand side of the keyboard ?
is this happening to anyone with the standard rom ?
mine is exactly the opposite. The space bar from the right hand side is too sensitive lately, when i press it is adding three or even four spaces at a time!
Sony Ericson service know this problem as well.Like they also know crack in case problem.As i explain in 'do you regret' thread they know all this problem but they dont do anything to fix.Shame on them.You have to book your phone 3 times.Afterwards they ll give you new unit.That is it.Cheers
just read your blog post, (mr creator of the thread) and it describes exactly my situation, even they sucession in which keys started having issues.
anyways, your lucky you could fix it. I couldnt even if i wanted cuz i bought it in USA from a store that sold vodafone unlocked X1s and brought it to Latin America, so im basically screwed :S
im thinkin of opene it myself and clean it or something, but if guysand SE service had to replace it, i guess that wont help much :S
I have the same problem, with button 'a'. I just need to press it harder than the other buttons. That is very very annoying, to have BK issue with device, bought because of it. And ofcourse I have the "crack" issue, and I used a glue to stop the crack from spreading out.
Such quality issues are very annoying when you buy a 500 Euro smartphone.
So I either remove the glue (I hope SE won't make a problem of that) and return it to SE for KB replacement, or clean the keyboard by myself (there is a tutorial for that, but it doesn't look very easy). But ofcourse I have to wait until the 'a' button stops working completely and than wait for SE to do something about it.
I have a question about the SE service: do you think that they will refuse to take care of the phone because I used a glue for the crack on my X1? Could that be an excuse for them to refuse my warranty?
lol...this is just ridiculous...i got the same problem, but i thought to be too stupid to hit the keys correctly. on my device the "broken" keys are m,n,dot, right space bar...
going to send it in for repair...
first had this cracked case problem and now this one...
Hi guys,
I just got my replacement HD7, and it has a loose volume rocker. Is there any fix to this? This is my 3rd replacement that I have gotten, my original HD7 did not have any problems with the rocker.
Thanks
Kangu
call, complain, and inform them this is the 3rd time and that they've wasted a total of 3+ hours putting you on hold and making you send in another replacement. this should make sure your next phone is A+ condition good luck
Unfortunately, it's an issue that affects several HD7's. Mine has it. I find it isn't that big of a deal though, it doesn't seem to affect functionality.
This is quite a common problem. A buddy of mine has gone through 4 HD7's and they all have had a loose volume rocker. Mine has it as well. So does my cousins. that's a total of 6 HD7's that I have witnessed with that problem. I bought a case for mine http://www.speckproducts.com/smart-phone-cases/htc-hd7-cases/pixelskin-htc-hd7-case-black.html that solved the problem.
Can this be fixed with an update?
I'm planning to switch my S3 for a white model that doesn't vibrate no matter what. And he/she isn't the only one with a non vibrating XZ.
Also how does the screen compare to S3 bar viewing angles.
Exynos S III @ 1.2GHz, CM10.1
23Six said:
Can this be fixed with an update?
I'm planning to switch my S3 for a white model that doesn't vibrate no matter what. And he/she isn't the only one with a non vibrating XZ.
Also how does the screen compare to S3 bar viewing angles.
Exynos S III @ 1.2GHz, CM10.1
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Never heard of that issue, at least I don't have.
As for the viewing angle, there are plenty of reviews and videos out there which are self explanatory.
Not vibrating issues? Elaborate... Was it like that out of the box, did it work at some point and now it doesn't? Give us some more info than just saying "not vibrating".
If it didn't function out of the box, return it.
If you've rooted it, and flashed a ROM, and it doesn't work, go back to where u came from.
In case it doesn't work after that, yer outta luck. Luckily I never had to go to a repair process.
Screen subpar compared to others? That was highlighted in many reviews before the phone was on the market, so if you did not pay attention to reviews, that is yer own fault.
Plus you had time to return it after the initial purchase.... Assuming that it was purchased in a normal fashion.
And please. Not specifying an issue does not actually help. It adds to the general confusion.
Is like stating that the volume on yer tv doesn't work, without stating how, and since when it happened. Could be a "person in chair" symptom as we perceive it in the IT world....
deffjeff said:
Not vibrating issues? Elaborate... Was it like that out of the box, did it work at some point and now it doesn't? Give us some more info than just saying "not vibrating".
If it didn't function out of the box, return it.
If you've rooted it, and flashed a ROM, and it doesn't work, go back to where u came from.
In case it doesn't work after that, yer outta luck. Luckily I never had to go to a repair process.
Screen subpar compared to others? That was highlighted in many reviews before the phone was on the market, so if you did not pay attention to reviews, that is yer own fault.
Plus you had time to return it after the initial purchase.... Assuming that it was purchased in a normal fashion.
And please. Not specifying an issue does not actually help. It adds to the general confusion.
Is like stating that the volume on yer tv doesn't work, without stating how, and since when it happened. Could be a "person in chair" symptom as we perceive it in the IT world....
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Device is pure stock, never modified. C6603 model no vibrating. Seller claims since day 1 after a few hours (it did vibrate initially). I've seen a couple of threads on xda with same issue to no avail.
Don't know what over info to provide. It's not my phone, I'm planning to buy
@23Six
Do you have Stamina Mode on in your C6603? Try switching off, restarting phone. Also, through service menu, does the vibration work?
I'm afraid of asking the seller to do these things, fixing the phone and potentially losing out one one hell of a deal!
I'm buying the phone online. Local pickup.
Mate it is a hardware issue.. I faced this since when i opened the box. Dont waste time and ask Sony/Seller for replacement. I have already sent mine..
23Six said:
I'm afraid of asking the seller to do these things, fixing the phone and potentially losing out one one hell of a deal!
I'm buying the phone online. Local pickup.
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I would advise you not to buy the device then. Just my 2 cents....
Is it normal that the vibration intensity rises when you press the touchscreen repeatedly ? I mean if I dial a phone number very quick, or just press one number on the dialpad I can hear the vibrator going faster, is this normal?
vibecatalin said:
Is it normal that the vibration intensity rises when you press the touchscreen repeatedly ? I mean if I dial a phone number very quick, or just press one number on the dialpad I can hear the vibrator going faster, is this normal?
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I'm facing a problem that the vibration not working probably some times it doesn't works for a day then it works again ?? any suggestions ?
hamud.q said:
I'm facing a problem that the vibration not working probably some times it doesn't works for a day then it works again ?? any suggestions ?
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I had similar but then realised I was being rather stupid (although you could argue the design is somewhat stupid...). Basically, when you turn the volume down all the way, there's 2 modes. If you go one click past zero volume with the rocker on the side of the phone, the phone should vibrate to let you know it's in silent and vibrate mode. However, if you click the volume down again, it shuts off all sound AND vibrations. So what I was doing is just mashing down on the volume down button and not realising I was shutting off vibrate.
Guess I'll just have to send the phone in for repair. I'll hold for now because I'm in live with this phone.
I got for an S3 trade + £0.00 !
Sent from my C6603 using xda app-developers app
This morning my Nexus 5 was turned off all of a sudden after not having used it for 20-30 minutes. I held the power button and nothing. I plugged it into power and the "Google" screen appeared. It then went into a reboot loop on and off, on and off, on and off. I held the Volume Buttons and it went into fastboot, but then boot looped out again and again. Searching on Google yielded that this was indeed a common problem. See this link below:
http://www.reddit.com/r/Nexus5/comments/2rpfuj/nexus_5_broken_power_button_keeps_rebooting
I called Google via the Hardware Warranty Center (1-855-836-3987, open 24/7):
https://support.google.com/googleplay/troubleshooter/3070579
Unfortunately, my device is past the 1 year warranty period (surprise, just like the others in the reddit link above). Google was helpful enough to call LG on my behalf, explain the situation, and hand me over. LG's warranty period is 1 year as well, so if I wanted to send in my device, I could do so but it would cost me to have it repaired. Unfortunately, they were unwilling to provide an estimate. Sending in the device to have the damage assessed is free luckily. The repair facility is in Fort Worth, Texas, and will take 5-7 days to estimate damage and repair (not including shipping time).
I decided to call T-Mobile to see if I they had the Nexus 6 in stock, just in case. They did. I also asked if they could do out-of-warranty repairs. They didn't, but they referred me to a nearby cell phone repair store. Just up the street from me! I didn't even know the place was there.
I called them and inquired if they could fix it. They said yes, but might need to order the power button if they don't have the correct size. Here's the meat of the post for those of wondering how much it will cost to fix: it would cost $35 if the power button needed adjusting, or $70 (with T-Mobile discount) if the power button needed to be replaced and re-soldered to the board. I took it over to get it inspected to see if they had the correct size power button. They disassembled it in the back, inspected it, and told me that luckily they had the correct-sized part. I figured sure, let's go for it, drove home, waited an hour or two and went back. I am happy to say that the power button is now working good as new!
TLDR:
- Call LG for out-of-warranty repairs at 1-800-243-0000. You have to FedEx your device, but shipping is taken care of.
- If you don't want to mail in your device, call your local T-Mobile store to refer you to a local repair shop.
- I found on Google that some people soldered in a new button themselves, but I didn't want to do that. If you feel so inclined, it apparently only takes an hour or two.
In the UK, Play store devices have a 2 yr warranty.
Sent from my Nexus 5 using XDA Free mobile app
matt_not_andrew said:
In the UK, Play store devices have a 2 yr warranty.
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Sadly I don't think anyone in the US offers a 2-year warranty or I'd be all over it for a Nexus 6.
The only option is $8-10/month insurance (but unfortunately I'm on a $30 prepaid plan, so no insurance for me), or paying Motorola.com for their extended warranty an extra $150.
Anyone else know of a better US-based 2-year warranty for a Nexus 6?
Hello I have the same problem. I have still the warranty but my phones is unlocked and rooted. Will they replace it? Because it's an hardware failure. It has nothing to do with the root.
Google are usually pretty lenient with root on nexus devices, after all they are intended for the developer community, but there are plenty of threads on how to return your device to stock on here if you don't want to take the chance they'll refuse.
I know how to unroot it, but I can't even start the phone. And that's the question. Why should they void my warranty, if the power button is stucked and I can't unroot it.
Google have said, in print, that root does not affect the warranty IF, as you say "it's not software related". LG does not take the same view.
Try Gravity screen with proximity on/off.. no buttons touched.
How can I try it when my phone don't turn on
Till when is your warrenty valid? I had a similar problem last December and my warranty was due to expire in Jan this year. I managed to start my phone once by trying different ways to press the power button, and once it was on I jumped on the opportunity and unrooted and untampered it. Since I bought my phone from eBay, I had to visit LG for the repair. They checked my phone and said that they would have to replace the entire motherboard. Since it was in warranty and I was fully backed up, I agreed with it and received the phone in 2 days.
I had to send my N5 for an RMA recently because of power button issues. At first, a few hard taps around the power button fixed the problem momentarily but this trick lasted only about a month. After that my phone was unusable and I had to send the device in for RMA. Google Canada agreed to provide the RMA even if my phone was 3 months out of warranty (probably because power button failures are a known problem).
Now I have a refurb N5 and I want to preserve the power button as much as possible so I use a Nillkin flip case with a magnetic contact. The cover wake/sleep the phone automatically so I never have to hit the power button.
The only real fix to that problem is to solder a new button to the main pcb. Since LG repair centre won't waste time with such a risky procedure they only replace the whole PCB. Small repair shops will change the button.
It's pretty sad that these phones are doomed with a predictable failure like that. It remind me of my Motorola Atrix, a great phone except they all died from the same wifi-radio failure at some point. The fingerprint reader also broke consistently.
A friend had a similar issue with the power button, google wouldn't fix it since it was out of warranty but lg fixed it free of charge.
I had the biggest scare of my life last night as I was abruptly woken up by my phone in a reboot loop, I suspected correct, it was the power button. Thankfully is hasn't happened since, but the power button is now more sensitive than I'm used to.
Good Lord did this come at the right time. I started having this same exact issue a few days ago. It comes and goes and it's what ultimately got me on to 5.1 from 4.4.4. I didn't think it was a software problem, but 5.1 'fixed' it until yesterday, when the same thing started happening again. There is a cell phone repair place not too far from where I live, so I'll have to give them a shout and see if they can fix it.
EDIT: +1 to the guy who suggested Gravity Screen as well. I found that app when searching for a solution to this same thing and it did work well enough. Habit to hit the power button was strong, but the app does a pretty good job.
I just ran into the same issue the other day.
Has anyone sent their phone back to LG out of warranty? How much did it cost to have the switch replaced?
One temporary solution I saw online that has worked decently well for me is to put a strong magnet by the power button. I waved the magnet over the power button and "pulled" slowly away from the phone as if I were pulling the contacts inside the button apart.
exorz said:
I just ran into the same issue the other day.
Has anyone sent their phone back to LG out of warranty? How much did it cost to have the switch replaced?
One temporary solution I saw online that has worked decently well for me is to put a strong magnet by the power button. I waved the magnet over the power button and "pulled" slowly away from the phone as if I were pulling the contacts inside the button apart.
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Exorz - have you found an answer to this? My wifes phone started having this problem today. Just got off the phone with LG to send it in for an estimate but I wont know how much for a few weeks...
I had the same issue in February.But there is no Google service in Turkey , so I sent my N5 to LG Turkey Service within 2 years warranty.(Device was not rooted)also wanted to change battery and back cover.They changed battery , cover and power button for free (0$) and they did not change the motherboard.Button is working well now.I don't understand why they want to change motherboard.
hayzooos said:
Good Lord did this come at the right time. I started having this same exact issue a few days ago. It comes and goes and it's what ultimately got me on to 5.1 from 4.4.4. I didn't think it was a software problem, but 5.1 'fixed' it until yesterday, when the same thing started happening again. There is a cell phone repair place not too far from where I live, so I'll have to give them a shout and see if they can fix it.
EDIT: +1 to the guy who suggested Gravity Screen as well. I found that app when searching for a solution to this same thing and it did work well enough. Habit to hit the power button was strong, but the app does a pretty good job.
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I recently ran into this power button problem with my nexus 5 and wanted to know how to use this app to help with that. I downloaded the app and activated it but my phone still reboots after a few minutes of use. What settings did you use?
Scientist07 said:
I recently ran into this power button problem with my nexus 5 and wanted to know how to use this app to help with that. I downloaded the app and activated it but my phone still reboots after a few minutes of use. What settings did you use?
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Honestly it's been a while since I used it, a few months at least I think. I know I had it set up where when I picked up the phone, the screen would turn on as hitting the power button was causing it to reboot. At least...so I thought.
After this worked for a little while, then my phone stopped rebooting and would just turn off completely. I'd have 50% battery left and the phone would shut off. I'd turn it back on and it would read the battery was at 1% or something like that. Long and short of it is this...I ended up replacing the battery and it's like a brand new phone again. No more reboots, no more random shutdowns, nada. Battery life is back to where it should be, I can go a full day without needing to be around a charger.
It could be your power button, or considering we're Nexus users (thus, use our phones more and in different ways than most) it's quite possible your battery is taking a dump too. I'd seriously look into getting it replaced. I could've done it myself, but opted to take it into a local store and I think the cost of the battery and the install was $55 or something like that. I was happy to pay it to basically have a brand new phone again.
I'm holding out hope for a 2015 N5 per the rumors, and I'll pick that up assuming T-Mobile Wifi calling is available on it like it is on the N6. If they do a solid and bring that to the N5, I see absolutely zero reason to get another phone for at least another 12-18 months.
hayzooos said:
Honestly it's been a while since I used it, a few months at least I think. I know I had it set up where when I picked up the phone, the screen would turn on as hitting the power button was causing it to reboot. At least...so I thought.
After this worked for a little while, then my phone stopped rebooting and would just turn off completely. I'd have 50% battery left and the phone would shut off. I'd turn it back on and it would read the battery was at 1% or something like that. Long and short of it is this...I ended up replacing the battery and it's like a brand new phone again. No more reboots, no more random shutdowns, nada. Battery life is back to where it should be, I can go a full day without needing to be around a charger.
It could be your power button, or considering we're Nexus users (thus, use our phones more and in different ways than most) it's quite possible your battery is taking a dump too. I'd seriously look into getting it replaced. I could've done it myself, but opted to take it into a local store and I think the cost of the battery and the install was $55 or something like that. I was happy to pay it to basically have a brand new phone again.
I'm holding out hope for a 2015 N5 per the rumors, and I'll pick that up assuming T-Mobile Wifi calling is available on it like it is on the N6. If they do a solid and bring that to the N5, I see absolutely zero reason to get another phone for at least another 12-18 months.
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Well I don't think my battery is the problem but the power button instead. It started just last week. Found a fix that requires opening the phone and I was trying to avoid that. Seems like I would have to open the phone after all. Thx for the answer though.