Can't search for network operator - Captivate Q&A, Help & Troubleshooting

Hi! I am using AT&T Captivate JH7, and i can't neither force WCDMA only mode, neither select specific carrier to use (i have national roaming - where umts is not available it switched to gsm, but i need only umts using).
I have only this screen here:
http://forum.xda-developers.com/attachment.php?attachmentid=442997&stc=1&d=1289988582
and can't search, or do anything...

*#2263# on your dialer.
I think that works on jh7 anyhow. Its been awhile.

i selected there WCDMA - but how to set after reboot? (e.g auto)

Mine always would stay what i set it too. If yours doesnt im not real sure.

which rom you use?
hey, is this modem for which phone?
jg8_modem (in your 4shared account)
is this better than ours at jh7?

That modem is used to get hsdpa working. I use alot of roms lol. Using my own mix now. 2.2 mainly.

okay... but why the hell i still can't search? only to chose band?

Related

Desperatly need help getting 3G instead of E

Hi guys,
I brought my first xperia from my phone serivce provider, and it always had the "3g" symbol at the top. However, when my xperia broke, I had to buy another one and got one of ebay. Since I brought the new one, my phone always has the 3 on top. I'm currently using the firestorm valkyrie rom which as the htc interface. When I go to the data connections it says an option (3g) "change to gsm mode" and on is selected. Even when I toggle that, it still always has the E symbol. What do I need to do? I know my sim card is cabable of getting the 3g. But this is a real pain because every now and then my phone just doesnt receive service, so I constantly go onto the comm manager and then it seems to just click that there's service and shows 2-3 bars. Then all of a sudden again after a while there'll be no service. So I'm guessing that's because of the E thing. It shouldn't be my current location as I've never experienced this before.
Is there a setting I can go to to get the 3g symbol? Or a patch I might need for the phone?
Please help
Kindest regards.
You need to change while the connection is not active, I believe. Or... you got the Xperia version incompatible with your network... Or... the ROM is buggy, try another.
sorry, I need to change specificially what when the connection is not active? Say you mean, turn off my phone settings and not connect to the network and then adjust something? It is not the rom. and the seller on ebay has stated that it is a 3g phone - many others have brought it as well with no complaints.
3G settings on x1
Hi
For some reason your phone is only camping on the GSM network (G or E indication depending if your carrier provide GPRS or EDGE on the GSM) instead of the 3G network (which you have been using before).
In settings, communications you should be able to set "3G change to automode" to on,
When this is set your network provider will tell your phone to use the 3G as preffered network, but when coverage is not good enough it will drop you back to 2G (which has a better reach due to lower frequency band).
If it does not happen automatically there might be another setting that is wrong,
goto settings, all settings, personal (tab), Phone.. then choose the "band" tab (need to go to the left with the arrows) , then you have the dropdwn lists to set:
select you network type (need to set auto or wcdma to get 3G)
select your GSM/UMTS band (need to set 900+1800 for europe, 1900+850 for us, dont know who is using 2100+800)
once changed the phone will restart the phone part and search for your carrier in the right band.
good luck
Hi,
Thanks for your reply. I had changed the automode to on. But still had the E.
I went to the setings, and band tab, and i had selected:
Select your network type:
(blank)
Select your GSM/UMTS band:
Auto.
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. Anyway it didn't have the option in there, so I went through them all but wouldnt get service at all except for the first: GSM (900+1800)+UMTS(2100+900). and Auto. I think my last experia might have had auto for all of those too. Anyway with those only two options working, I still get the E icon. Even tried setting aeroplane mode on and then off to see if it might register, but it didn't.
sianlee said:
Hi,
I changed the first oen to auto, and as for the last, here in Australia I'm with Tesltra which is 850 UMTS? I think I read online. .
Click to expand...
Click to collapse
I see , Telstra is one of very few networks that use 850 for WCDMA so they might be using a different RADIO ROM than the rest of us
I saw in the thread below that there is a TELSTRA AUSTRALIA (1.03.841.8) R2AA008 version..
http://forum.xda-developers.com/showthread.php?t=477801&highlight=telstra
you probably need to flash that one to get the 3G working on telstra..
3 is using the normal 2100 so you could also try with their SIM just to check that there is nothing wrong with your hardware..
Sorry for the late reply.
I have realised that i'm in an area that doesn't support 3g. however my last xperia phone which I brought from telstra was the x1a, which had the next g network - hence I got the 3g symbol. However I have found that that I have the x1i, which doesn't list that network. I rang up telstra, and they transferred me to the sony erricson call centre, and they said you can try and do an update but it is not gaurenteed to get the next g service. I have already flashed a htc rom and don't particluarly want to change it back, unless i'm certain that I will get the next g service.
With the rom you have provided, do you think it will have the UMTS 850 band on there, and my x1i would be able to connect to it? I would have thought that it would be a hardware preference, not a software. In which case, even if I updated the rom because there is say no "chip" that allows for connecting to that band, it wont connec to it even though I may have selected the 850 UMTS band.
Sorry if that seems all over the place, but yeah... I'm not sure.

Unable to use 3G on my Nexus One

Hi,
I am using Nexus One in India, and my service provider is MTNL Mumbai. Their network is 3G enabled. I have 3G activated by the service provider too. I have put the settings for my APN, using the settings available here -- dolphin.mumbai.mtnl.net.in/cominfo/docs/general.doc (Sorry, I am not able to post links)
However, try as I might, I have only the "E" icon displayed in the status bar displayed, no 3G. The EDGE network works properly, I am able to surf, but of course, it is horribly slow.
Things I have tried:
- Settings, Mobile networks, uncheck "Use 2G networks only"
- Go to test menu (*#*#4636#*#*) and set the phone mode to "WCDMA only"
- Searched google for people having the same problem
When I set the network mode to "WCDMA only", for some time it shows no network, and then again drops back to "WCDMA Preferred", and shows the "E" icon. My N-1 was bought from Singapore, it original had the EPF21B build on it. Hence, I am assuming that my radio is hardware compatible with my service provider..? MTNL uses European 3G frequencies. Also, the problem is the service itself, since I am able to activate and use 3G properly in my Nokia E51.
Currently, I am running the FRF50 Froyo build - I have unlocked the bootloader and rooted my N1. However, the same problem used to occur on the stock EPF21B build, even when the phone was "virgin".
I'd appreciate any help. Thank you.
If I see correctly, your provider works with 2100 MHz - which would make it compatible with both Nexus versions, so the problem most likely isn't there.
Yes, MTNL Mumbai uses 2100 MHz. Any other ideas or suggestions, please?

Switch from 2G to 3G

Recently bought a Samsung I897 Captivate. Its a unlocked phone and I'm using it in Argentina with Movistar. My previous phone was a Motorola Milestone, and it sometimes changed the connection from 3G / HSDPA to 2G (EDGE), in 3G areas. The solution was to go to APN settings, enable "2G only", then disabling it, and the phone instantly switched to 3G again.
However, the Captivate doesn't have such option. Setting the phone to Flight Mode its useless, it will keep connecting in 2G.
Only solution I found at the moment was to go to Network Mode (*#0011#) then navigate to Network Control => Band Selection, selecting WCDMA only, and then enabling Automatic again.
That seems to reset the connection.
I searched in the market for free and paid apps to help me fix this issue, but I found nothing, only the Toggle 2G app, but it only works with Cyanogen Mod.
I have some questions:
If I set the connection to WCDMA only, then I'll have no signal at all in 2G areas, right?.
Does anyone know a quicker way to do this?. I tried to make a shortcut to ServiceMode with dg Quickcut but when I try to open it it crashed the phone.
Thanks in advance.
Whipon.
Whipon said:
Recently bought a Samsung I897 Captivate. Its a unlocked phone and I'm using it in Argentina with Movistar. My previous phone was a Motorola Milestone, and it sometimes changed the connection from 3G / HSDPA to 2G (EDGE), in 3G areas. The solution was to go to APN settings, enable "2G only", then disabling it, and the phone instantly switched to 3G again.
However, the Captivate doesn't have such option. Setting the phone to Flight Mode its useless, it will keep connecting in 2G.
Only solution I found at the moment was to go to Network Mode (*#0011#) then navigate to Network Control => Band Selection, selecting WCDMA only, and then enabling Automatic again.
That seems to reset the connection.
I searched in the market for free and paid apps to help me fix this issue, but I found nothing, only the Toggle 2G app, but it only works with Cyanogen Mod.
I have some questions:
If I set the connection to WCDMA only, then I'll have no signal at all in 2G areas, right?.
Does anyone know a quicker way to do this?. I tried to make a shortcut to ServiceMode with dg Quickcut but when I try to open it it crashed the phone.
Thanks in advance.
Whipon.
Click to expand...
Click to collapse
as of right now, there is no "fix" for this. the best you COULD do is to flash Eugene's VibrantHybrid ROM where the "use 2g networks only" option does exist, but you'll lose GPS (for now)
Kaik541 said:
as of right now, there is no "fix" for this. the best you COULD do is to flash Eugene's VibrantHybrid ROM where the "use 2g networks only" option does exist, but you'll lose GPS (for now)
Click to expand...
Click to collapse
Thanks for the quick reply Kaik541.
Does the signal strength improve with that rom?.
Currently I'm using I897UCJH7 from samfirmware.
Whipon said:
Thanks for the quick reply Kaik541.
Does the signal strength improve with that rom?.
Currently I'm using I897UCJH7 from samfirmware.
Click to expand...
Click to collapse
you should revert back to JH3 if you're going to use Hybrid (I don't believe JH7 is compatible yet, there are some issues that cropped up with SRE, so it would be safer to do JH3, or even better JF6). I've seen slightly better reception and MUCH better battery life running Hybrid
Kaik541 said:
you should revert back to JH3 if you're going to use Hybrid (I don't believe JH7 is compatible yet, there are some issues that cropped up with SRE, so it would be safer to do JH3, or even better JF6). I've seen slightly better reception and MUCH better battery life running Hybrid
Click to expand...
Click to collapse
It seems it will be updated soon.
Maybe I'll give it a try.
Do you know if it removes the 850 band?.
I need it, because my carrier uses it for WCDMA.
Try this:
1. In the Market, download Any Cut. (This is a free app) 2. open Any Cut and choose New Shortcut 3. select Activity 4. Scroll down the list until you get to Phone Info 5. Select OK. (this will place the short cut on your homescreen) 6. Open the shortcut and scroll down until you see "Set Preferred Network Type" 7. Choose GSM only and you are set. This forces the phone to EGDE
I used this to force edge. Use google to download AnyCut, it doesn't exist on the market for the unknown reason
Sent from my SAMSUNG-SGH-I897 using XDA App
I just discovered Juice Defender. One of its features is to set phone to 2G automatically (seems very configurable). I haven't really had a chance to test it, but thought I'd mention it to you anyway
DarkVasyaK said:
Try this:
1. In the Market, download Any Cut. (This is a free app) 2. open Any Cut and choose New Shortcut 3. select Activity 4. Scroll down the list until you get to Phone Info 5. Select OK. (this will place the short cut on your homescreen) 6. Open the shortcut and scroll down until you see "Set Preferred Network Type" 7. Choose GSM only and you are set. This forces the phone to EGDE
I used this to force edge. Use google to download AnyCut, it doesn't exist on the market for the unknown reason
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Thanks a lot. I use dg Quickcut for that.
But, I don't need to force EDGE, I need a way to force 3G .
The phone usually switchs to EDGE in 3G areas, and I need to change it back to 3G.
I've used your suggestion to make such shortcut, changed it to WCDMA only, clicked the Disable Radio button twice (because it didn't changed to 3G), and when it switched back to 3G, I changed back the network to GSM / CDMA auto.
What about WCDMA preferred?. Will it try to allways connect to 3G?.
can yall not just dial * # * # 4636 #*#* scroll to the bottom and chnage it there, just so happens i posted a how to earlier in the general section, works on stock ROMS afaik.
also GPS still works
Whipon said:
Thanks a lot. I use dg Quickcut for that.
But, I don't need to force EDGE, I need a way to force 3G .
The phone usually switchs to EDGE in 3G areas, and I need to change it back to 3G.
I've used your suggestion to make such shortcut, changed it to WCDMA only, clicked the Disable Radio button twice (because it didn't changed to 3G), and when it switched back to 3G, I changed back the network to GSM / CDMA auto.
What about WCDMA preferred?. Will it try to allways connect to 3G?.
Click to expand...
Click to collapse
read my previous post.
it has a WCDMA preferred WDMA only (only uses 3g) and a bunch of others. read my post in general for a more detailed explanation.
Thanks a lot
xatrekak said:
can yall not just dial * # * # 4636 #*#* scroll to the bottom and chnage it there, just so happens i posted a how to earlier in the general section, works on stock ROMS afaik.
also GPS still works
Click to expand...
Click to collapse
Thanks, but Mesasone pointed me to a great app in the market.
Its called Samservmode. It opens service mode without entering any codes.
Anyways, thanks for your help .

[q] a way to only run edge and no 3g

Hi, sorry for the seemingly noob question, i've done some searching online but have been unable to find out anything concrete. Is there any way to turn off 3g, and just use edge? Alot of the times i just need email or rss, don't need any crazy fast internet...
thanks in advance!
Settings->Wireless and Network->Mobile networks->Network mode -> GSM
Settings- wireless and network(the topmost) -mobile network (second to last) -network mode-then tick just gsm
Sorry my sgs is german so i had to translate the steps but i hope u know where to look
Sent from my GT-I9000 using XDA App
Thanks alot both of you! really appreciate it!
hi there, thanks again for the help last time, however it seems, now that i have enabled gsm, i can no longer enable 3g..
my only options when i look at network mode are:
gsm/wcdma (auto mode), gsm only, and wcdma only, these are the same as the options i had before, so i don't know why it doesn't connect to 3g now
sakinfire said:
hi there, thanks again for the help last time, however it seems, now that i have enabled gsm, i can no longer enable 3g..
my only options when i look at network mode are:
gsm/wcdma (auto mode), gsm only, and wcdma only, these are the same as the options i had before, so i don't know why it doesn't connect to 3g now
Click to expand...
Click to collapse
what firmware are you running? have you updated to something other than a stock Bell ROM? there have been issues with some non-North American-based firmware with enabling the 850MHz band.
im running jpx?
it's darky's 6.0 rom, the weirdest thing is it was working prior to me switching to gsm only
should i just flash back to a bell rom? if so... which rom do you recommend? the eclair or froyo? thanks!
sakinfire said:
im running jpx?
it's darky's 6.0 rom, the weirdest thing is it was working prior to me switching to gsm only
should i just flash back to a bell rom? if so... which rom do you recommend? the eclair or froyo? thanks!
Click to expand...
Click to collapse
I am running froyo, but I have found that if you are running a non-Bell modem, then using the
Settings > Wireless > Mobile Networks > Network Mode
option to switch between 2G/3G doesn't enable the 850MHz band for 3G.
Recently I have flashed the Bell JK4 modem and don't have this issue any more (but strangely now the 900MHz band doesn't get enabled, but I don't need it here so I'm fine with it).
To check for yourself, assuming you don't have SGS Tools (which you should get if you don't) go into the phone dialer, and dial:
*#2263#
This brings up the band selection option. Then go into
[4] COMBI BANDS
and select
[8] WCDMA 850 ......
Then just back button out of there. You may have to cycle your radio by going into and then out of airplane mode to see the effect faster. Let me know if you then have 3G again.

What modem should I use for my galaxy tab 7?

I have a galaxy tab 7 from T-mobile. I have updated my firmware to newest overcome rom but I don't know what modem I should use for it. I live here in the Philippines which is part of Asia. I want to use a modem with call and 3g function. Additionally, when changing modem, will it wipe out my system? Thanks in advance.
I have the T-Mobile SGH-T849 too.
Use JPZ modem in Asia/Australia/Europe should be fine.
No, flashing modem will not wipe your system.
After flashing go to setting About Phone and check your baseband
it should have changed to something-something-JPZ
yup, I'm using JPZ on my tab, but I don't have 3g.. i only have edge.. can I still revert back to having 3g instead of call?
which network in the Philippines? maybe we can find out what frequency your network use.
It is weird. I thought asia uses GSM 900/1800MHz and HSPA at 2100MHz, which is what the JPZ does.
The original modem (JJB) can be found here.
http://devphone.org/files/gtab7/modems/
But T-Mobile modem is meant for T-Mobile user to have 3G, even them won't get voice call with it.
Are you sure your area has good 3G reception?
I'm not familiar with frequencies and such, but i'm using Smart here in the Philippines. Can you help me determine what network I should use?
http://obsessivecoder.com/2010/09/19/philippines-gsm-frequency-band/
Smart Communications 900 MHz/1800 MHz W-CDMA (UMTS) 2100 MHz
Exactly the same as other GSM I know in Singapore/Indonesia/Australia
Can you check your setting just to make sure you are not restricting your wireless to 2G only?
EDIT: I am not sure if you edited your post. But I thought I read you get E only.
Now I can't see any of that in your post.
Do you get mobile network working at all?
If not, then the issue is with your APN.
You need the right APN for Smart
i've set it on wcdma but it does not pickup any signal. i still only have edge.
Menu -> Settings -> Wireless controls -> Mobile networks -> Uncheck .. only 2G
I got more info on APN:
APN Settings for Smart Bro
Postpaid APN: smartbro
Prepaid APN: smartbro
APN Settings for Smart Buddy, Smart Gold
APN: internet
i'm still on EDGE.
Last try:
http://androidforums.com/samsung-ga...rk-frequency-your-samsung-i9000-galaxy-s.html
forget about the references to 850MHz,
access the menu and make sure you have stuff selected for 900MHz 1800MHz and 2100MHz
normally we have 3G on 900 and 1800, and 3.5G on 2100MHz
still not working
you can confirm that the same SIM card in other phone, at your present location, gets 3G?
yup, on my galaxy y, 3g is ok
and APN in that phone is the same?
EDIT: try other modems. KM2 for example
went back to t-mobile modem for the mean time. will try out km2 later. from the modem list, most of them are for gingerbread 2.3.3, but mine is 2.3.6. will there be any conflict with that?
nope.
even froyo modem works.
we use JPZ through to ICS as well.
Does T-mobile modem gives you 3G?
yup, it gives me full hsdpa connection speed.
hi mahan21,
Not sure if you are still looking for the modem.
try T959UVJL5 modem from the Galaxy S T-mobile.
I was baffled because I am really sure I get 3G/H on JPZ but I check again I can't.
I even restock to GB stock safe, no luck.
So after searching, I found the JL5 modem
and it works!
3G/H and voice call on T-mobile tab in Asia (Well, Optus Australia but it is the same GSM/UMTS combination)
Get the modem here:
http://forum.xda-developers.com/showthread.php?t=881555
(the one the OP attached, not the multiupload which is dead)

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