I'm having some trouble with Lookout Mobile Security. I don't know if it's related to my provider (WIND Mobile Canada) or my ROM (currently on CM6.1 RC1).
Here is my experience today:
- At about 1:40 PM Pacific Time, I initiated a locate request from the mobile web interface. I did not receive a location.
- For the next 9-10 hours, my phone had a working network and data connection. I did not receive a location e-mail.
- At about 11:10 PM Pacific Time, I opened the Lookout application on my phone. The GPS fired up and within a minute I received a location e-mail.
The expected behaviour, which has worked for me before when Fido was my provider and I was not using custom ROMs, is that within a few minutes of initiating the request, Lookout should fire up in the background and send the phone's location to the Lookout servers.
So it seems that, for some reason, Lookout is failing to act in the background in response to a location request. Only once the application is brought to the foreground (which is not something I'd expect a thief to do for me as a favour) does the locate function kick into gear. Do you have any thoughts on why this may be happening?
For me it would be logical that GPS has to be turned on allways... how else should the phone know where it is? But it's just a guess.
grimsrud said:
For me it would be logical that GPS has to be turned on allways... how else should the phone know where it is? But it's just a guess.
Click to expand...
Click to collapse
GPS is enabled, that's not the problem.
The issue is that Lookout's servers are supposed to be able to push a signal to the phone (by SMS or data or otherwise) that triggers Lookout to wake up and initiate a phone locate. This used to work for me on other combinations of ROM and service provider.
What's happening now is, Lookout doesn't trigger in the background. I can wait 4 hours, 8 hours, a day after initiating the locate request and nothing happens. So far the only way to make it trigger is to open the Lookout app itself, and then it kicks in. This makes it relatively useless as a "find my phone" app!
Related
Hi everybody,
I'm really struggling with the BBC for the Tilt. I would MUCH rather use ActiveSync, but it's against company policy so I'm SOL on that. I'm forced to either buy a Blackberry and give up my Tilt or install BBC. I chose the later.
I've been having problems with it ever since and I've had trouble finding resources to help out (mainly because most people don't use BBC on Tilt).
Here are the problems:
1. BBC often will randomly say "suspended by user" (even though I haven't), which prevents me from getting new messages, and unless I'm always looking to see if the service is running, I'll never know if I'm not getting email or if it suspended itself
2. BBC will just as often randomly say, "blocked - radio in use".
3. I can't get any integration going with the calendar at all. And when I receive calendar/meeting requests, it comes to the Tilt as email messages, not as meeting requests, so I can't accept them and add it to my calendar
Now, the limited amount of information I was able to find suggests that problem #2 may have something to do with interference with ActiveSync. I've tried the technique where I add a fake server source then make the schedule manual, but ActiveSync still won't go away permanently. I use it to access my Tilt files through Windows, so I can't uninstall it altogether. Also, when I tried to uninstall it before, it deleted all of my non-SIM contacts from the Tilt along with it, because all of my contacts were imported from Outlook.
Anybody have any ideas or solutions?
I think these are common issues, especially if you are using the Tilt on AT&T.
1) I'll go days without losing connection to blackberry services then it seems like it will lose it every night for 2 or 3 days. It may be related to activesync or it may be related to network issues. I always check the blackberry icon. If there's a "!" there, I know I need to reconnect.
2) At least with AT&T, you can only have one active data connection. Either it's the blackberry service or it's something else. The something else is active and keeping the blackberry service from connecting.
3) Check your pim options screen and make sure the calendar box is checked. If I remember correctly, when I first installed it was not checked by default. Contacts, tasks and notes are also configured in this screen.
You may have a point about activesync. I always kill it when I can but it auto starts. If I understand correctly, it is checking or setting the network time?
mitchrl said:
I think these are common issues, especially if you are using the Tilt on AT&T.
1) I'll go days without losing connection to blackberry services then it seems like it will lose it every night for 2 or 3 days. It may be related to activesync or it may be related to network issues. I always check the blackberry icon. If there's a "!" there, I know I need to reconnect.
Click to expand...
Click to collapse
Yeah, that's what I usually have to do, but I hate that I have to do it - it defeats the purpose of push email if you have to always check to see if it's still pushing, lol.
People have recommended uninstalling ActiveSync when using BBC, but I can't possibly see how that's practical because I use ActiveSync to maintain my contacts and to add music and files to my Tilt. Is there some other way of doing this without using ActiveSync?
2) At least with AT&T, you can only have one active data connection. Either it's the blackberry service or it's something else. The something else is active and keeping the blackberry service from connecting.
Click to expand...
Click to collapse
That's what I've read. But there have been times when I've done a Stop All on all services, and I still got a radio in use message. Strangely, there have been times when both ActiveSync and IE were running and I was able to get BBC running no problem. The inconsistency is maddening because it becomes impossible to isolate and cause and solve it.
3) Check your pim options screen and make sure the calendar box is checked. If I remember correctly, when I first installed it was not checked by default. Contacts, tasks and notes are also configured in this screen.
Click to expand...
Click to collapse
Whatever is being maintained by ActiveSync (contacts) is greyed out on my Tilt, but everything else (calendar, notes and tasks) is checked, so I should be OK. But calendard items are still arriving in my inbox as regular email.
You may have a point about activesync. I always kill it when I can but it auto starts. If I understand correctly, it is checking or setting the network time?
Click to expand...
Click to collapse
Interesting. I thought I was doing something wrong since people swear by that technique as a way to get ActiveSync to go away permanently. But it always comes back for me.
It says "radio in use" when Media.Net is active possibly through a IE or weather type program.
Some of the NEWER ROMS allow dual connections for BBConnect & Media.net. I saw a thread yesterday that showed the precise registry entry to make to allow this without burning a new ROM.
What thread was this? And when you say "newer ROMS" are you referring to official ROMs like the one on the HTC website or the XDA ROMs?
Demigawd,
Make sure the wireless calendar service (cical) is running properly. What version of bbc are you running? I'm running 4.0.0.97. It's behavior is a bit different than previous versions. It seems to block other data connections instead of bb getting blocked.
The only other suggestion I have is to remove and reinstall bbc. I would also have bes sync everything including contacts until you are sure calendaring is running correctly. If it's still not working correctly, maybe check your bes for a non-standard it policy.
I think the registry entry for multiple data apns is volatile and gets overwritten after every soft reset. A custom rom is probably the only way around that.
Is there any application to kills all open app on the phone"aka task manager"
Is there a possibility to colse with one click all 2g-3g connection.
I received the phone yesteday and i was charged of 55 euros ....
mastercut said:
Is there any application to kills all open app on the phone"aka task manager"
Is there a possibility to colse with one click all 2g-3g connection.
I received the phone yesteday and i was charged of 55 euros ....
Click to expand...
Click to collapse
You mean you want to turn off the radio?
Simple method is to go to Settings -> Wireless controls -> Airplane mode. NOTE: This turns off all radios, including WiFi.
If you want a icon to do this, go to the Market and download AnyCut and make a shortcut to Airplane mode.
no not turn off the radio , just close all open connection. cuz i can't see if there's some connection open !!!!!!
A little more description on your dilema would be apreciated.
Who charged you 55 euros?
Are you talking about data transmissions?
If your phone is on and you have service with some provider AND haven't installed any apps that require streaming data, you should not have any "open connections" as you say.
mastercut said:
no not turn off the radio , just close all open connection. cuz i can't see if there's some connection open !!!!!!
Click to expand...
Click to collapse
anycut to 'phone info' might help.
'service viewer' in marketplace, but without root cant kill ;{
mastercut said:
Is there any application to kills all open app on the phone"aka task manager"
Is there a possibility to colse with one click all 2g-3g connection.
I received the phone yesteday and i was charged of 55 euros ....
Click to expand...
Click to collapse
No need for a task manager as the device closes programs on its own.
To disable all data connections use anycut to phone info (like said above) and then menu -> more and you can disable data connection for just that time or disable it on boot to disable forever.
If you were charged 55 euros for using data then you need to get a different phone as this phone is meant for an always on connection so it is connected 24/7
Well I have the same issue. There are no affordable dataplan in the country I live in so letting any application use as much network as it feels like is not an option.
Sadly the phone does not have a way to control who's allowed to use the radio/network or anything for that matter past the installation time. So if pong3d has been installed with full network access you're screwed it can wake up at any time and start streaming whatever it wants from and to your phone. It can even clog your bandwidth and make your browsing suck.
I understand the whole fully connected device thing, but I still think this is a major flaw as users end-up with limited control over what application is doing what. There should be a way to disable data connection, like disabling wifi.
And ultimately there should be a way to manage the permission of the various app. I want to run pong3d but there is no way I'm giving it Contact Access and SMS access and "service that cost you money". Or I want a fair warning "accept/deny" whenever the application tries...
It also happens that people travel (like me) to other countries. And when traveling I use local pre-paid SIM card to avoid roaming fees. I don't need gtalk and MarioSimulator (yeah it does check for update when you launch it) to burn through my credit just because they think they can.
Since we had networking on phone they have been asking you if you wanted to allow the application to connect "Always/Never/Just this time". If Android expect to be used on other devices (so other providers, other countries, other dataplan) that feature will be needed. And the all or nothing attitude towards permissions when installing an app must be changed.
In the mean time, I suggest the original poster do what I do.. Delete all your APN settings and re-add them when needed. In my case just changing one letter in the APN seems to be enough.
my 2p.
mrboyd said:
Well I have the same issue. There are no affordable dataplan in the country I live in so letting any application use as much network as it feels like is not an option.
Sadly the phone does not have a way to control who's allowed to use the radio/network or anything for that matter past the installation time. So if pong3d has been installed with full network access you're screwed it can wake up at any time and start streaming whatever it wants from and to your phone. It can even clog your bandwidth and make your browsing suck.
I understand the whole fully connected device thing, but I still think this is a major flaw as users end-up with limited control over what application is doing what. There should be a way to disable data connection, like disabling wifi.
And ultimately there should be a way to manage the permission of the various app. I want to run pong3d but there is no way I'm giving it Contact Access and SMS access and "service that cost you money". Or I want a fair warning "accept/deny" whenever the application tries...
It also happens that people travel (like me) to other countries. And when traveling I use local pre-paid SIM card to avoid roaming fees. I don't need gtalk and MarioSimulator (yeah it does check for update when you launch it) to burn through my credit just because they think they can.
Since we had networking on phone they have been asking you if you wanted to allow the application to connect "Always/Never/Just this time". If Android expect to be used on other devices (so other providers, other countries, other dataplan) that feature will be needed. And the all or nothing attitude towards permissions when installing an app must be changed.
In the mean time, I suggest the original poster do what I do.. Delete all your APN settings and re-add them when needed. In my case just changing one letter in the APN seems to be enough.
my 2p.
Click to expand...
Click to collapse
I completely understand where you are coming from and I think once the OS comes out of beta it will be a lot better. In the meantime I think it is easier to do the method I did above as it just turns off the data connection and doesn't change any other settings. And you can turn it on or off on the fly.
neoobs said:
I completely understand where you are coming from and I think once the OS comes out of beta it will be a lot better. In the meantime I think it is easier to do the method I did above as it just turns off the data connection and doesn't change any other settings. And you can turn it on or off on the fly.
Click to expand...
Click to collapse
Don't mean to derail the converstaion but... Google, out of BETA? ROFLOL!!!
That'll be the end of life as we know it!
Anyways... going back to the subject. Your trick is neat and I don't need it (T-mobile customer with unlimited data) but still usefull.
@ mrboyd:
As neoobs stated, you'll have to do that workaround untill Google does add such a feature, but unless you give enough stink (complain) about it, they won't listen.
You could go here to developers and see if anyone is doing something about it and "ask" for such a "feature"
http://groups.google.com/group/android-developers
Also, where are you located? Who's your service provider? What data plans do they have there, or don't?
On the same topic... if someone notices they have no data connection and want to enable it follow the same directions. I did this the other night when tmobiles towers were down. It helped me get connected again.
Does this thing works? I have tried playing with it a little bit and it didn't seem to do much. I'll give it another shot.
mrboyd said:
Does this thing works? I have tried playing with it a little bit and it didn't seem to do much. I'll give it another shot.
Click to expand...
Click to collapse
what 'thing' ?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Does anyone know exactly what is causing this problem because it continues to happen across different ROMs and different Radios. Is there some fundamental reason why the X1 can't maintain a connection with IM clients?
I'm on T-mobile in the UK and running the valkyrie_V3 WWE ROM. Windows live messenger will disconnect if i put the phone into standby for as little as a minute and sometimes even when I'm in the middle of messaging. I keep getting messages saying "wireless connection not available trying to reconnect" or something similar.
I've tried IM+ and while that doesn't give disconnection messages it's doing the same thing as i have tested it using different accounts.
I can't get ebuddy working on this ROM because it won't let me enter the password for some odd reason but that has had the same problem with other ROMS in the past.
Has anyone found a solution to this or is it something to do with T-mobile settings?
I should point out that throughout all this i maintain a good signal of at least 2 bars and according to the phone the data connection hasn't dropped.
Any advice is appreciated, thanks.
i used to use AOL's own mobile-based IM/chat client for AIM, and it always kept me connected without problems no matter what. only problem was it was INSANELY slow.
i've switched to slick, which i'm not crazy about, and i'm having the same problems as you. i'll randomly get disconnected with the phone sitting with full HSDPA reception, not going into sleep or standby....i thought it was just slick's crappy programming
Which network are you on?
Also are you 100% sure AOL used to stay connected because i thought the same thing about IM+ but a lot of my messages weren't getting returned. I signed into 2 different accounts, one on PC one on phone to test and it turned out the same thing was happening just not as obviously.
This is really frustrating, my old K800i used to stay connected to windows live for days at a time, my friends blackberry also has no trouble staying connected.
i too have the same problem, we need the xda gurus to fix this, hopefully they would be able to do so in the near future
Solaris81 said:
Which network are you on?
Also are you 100% sure AOL used to stay connected because i thought the same thing about IM+ but a lot of my messages weren't getting returned. I signed into 2 different accounts, one on PC one on phone to test and it turned out the same thing was happening just not as obviously.
This is really frustrating, my old K800i used to stay connected to windows live for days at a time, my friends blackberry also has no trouble staying connected.
Click to expand...
Click to collapse
pretty sure it was connected constantly. i had some pretty lengthy text sessions and i never got any error messages (IM not received, user not on, signed off, etc). i mean, i can never be 100% sure, but pretty sure. i only used it fo ra couple weeks before getting rid of it, it was creeping death slow for some reason
I'm too really desperate for a solution to this problem. My device is a HTC Touch Pro2 running Windows Mobile 6.5.
The case is that I will launch a new business site in just a few weeks whos customers are for the biggest part young intellectuals more often than seldomly really integrated with the modern IT-development. Hence I've always wanted to add the Windows Live messenger plugin to the site so that our customers can have a live chat completly anonymously without having their IP traced and logged which is the case for the markets paid services. Furthermore, the msn live plugin is completly ad free and doesn't cost a penny. The paid services out there that other corporations use for their live chat often comes with an URL to the host even though the customer are paying for their live chat module. The most important part though, is that I can bring with me Windows Live Messenger wherever I go which for the most part is a complex and not even that usual solution in the paid service segment. I think you can understand my problem now =) I'm just desperate to have my live messenger in the phone ALWAYS and ALWAYS stay connected.
For an example of the plugin I'm refering too have a look at my personal website:
martinandersson.com
A little more specific information describing what really happens with my device:
Windows Live version: 10.7.0061.0500.2000. Language: Swedish (Also the language of my OS).
I am running the client non-exclusivly. It always stays in the taskbar and never quit on me unlike what happens to programs that stay open running in the background for a longer period of time. In that way, it works great.
The main Windows Live window's (which are displayed and runned as a seperate program) options/settings are set to sync my e-mail although the frequency are set to "manual" and the other options below this drop box are for some reason greyed out. I guess this has to be interpreted as if live doesn't sync my mail at all, which I like being that I do not have an hotmail account or need this feature in any way.
The status of my phone always always show two small 3G icons (one just '3G' and one '3G' above a meter) and if I click in this field I see a ticking clock which shows that it is indeed connected to internet ever since my phone's last reboot. This has never been in any other way. Still, I did download the DiamondTweak and enabled the "internet always on" feature, but again, I do not think that really was the issue and from what I can tell, the DiamondTweak just hasn't made any difference at all.
One detail of great importance is this; Whenever I browse the internet, update my rss feeds or switch to the messenger contact list window through the taskbar, the 3G symbols changes to display an H. That tells me that this "H" must show for the phone to have a "real" internet connection? Could this be the trick, one has to find a fix to always have the H show? If that would be the case, I just can't understand why the phone says it is indeed connected to the internet when there's just a 3G-symbol in the status. Anyways..
Even though the messenger dies completly and just as what this threads owner wrote, shows a "wireless connection lost" message when I swich to its contact list window, it sometimes live for quite a while. The thing is that it just doesn't get the message instantly. The phone can be in standby mode (really haven't figured that thing out, everybody keeps saying "standby" mode but for what I can tell all that happens is that the display goes of) for sure, and then I write myself a message through the live chat plugin on my site but it takes about 6 to 10 minutes for the phone to give a sound and notice me of this message. And again, for the most part the live messenger doesn't stay alive for that long, the sites plugin goes offline and then if I turn the phone's display on and access the live messenger it says that the wireless connection has been lost and reconnects.
Moreoever, it never gets my plugin to go back online either. For that part to happen, I have to first get online with a desktop client and then again login with my phone. For if I stay online with the desktop client, the phone's client is indeed alive, but won't receive any messages. I have to reconnect with my phone so that my desktop client gets thrown out. But of course, is just a matter of time before my live chat module and my phone's client gets offline and I have to do everything over again. The really annoying part is that the phone's client dies a long time before the site's plugin catch up and goes offline. Hence I might loose a lot of customers who think they are chatting with me but never get a reply.
Given the description above, I think the problem really is that live messenger doesn't ping or talk with its server that often, IF the phone is in standby mode. If it isn't, if the display is turned on, I recieve my messages instantly and everything works just fine. Sure there must be an easy fix for this problem, a small edit to be done in a config file somewhere?
All help and all problem experience is much appreciated.
I use a special application (Blackberry Enterprise Server) on Android and I've had problems with disconnects.
The application opens a VPN back to the network to push email and notifications to the phone. The whole idea of this application is security (VPN) and always on for notifications, email, calendar etc.
So on Marshmallow the app disconnects after an hour or so (closes down the VPN) and won't receive anything until you wake the phone back up again. Totally broken as far as I'm concerned. Happens on my S6 Active and a Blackberry Priv. BB Support sheepishly admits that its a problem and says their workaround is to keep the phone plugged into a charger and the VPN won't disconnect. Total crap!!! They also told me the problem would be fixed on Nougat which would allow them to get to the app and disable the power saving feature for that app which is causing it to disconnect. OK, some hope.
In the meantime I find this app in the play store called "disable doze" and put it on my BB Priv. It stops doze from kicking in and shutting down the VPN. On the priv it actually works. Now my VPN stays connected all the time like it should. I'm ecstatic! I try it on my S6A and it doesn't work. Still getting the VPN disconnected. Bummed because I really like the S6A and want to use that as my DD.
So I come here to XDA and see the NOUGAT beta for S6A and get all excited. I flash it to my phone and set up BB Software. Now I find that the wifi shuts down after 5 minutes on Nougat. I read tons of threads about wifi turning off after 5 minutes disregarding the "always keep wifi on" setting in nougat. So far no way that I can see to get wifi to stay connected.
WTF!!! I totally understand all the power saving stuff to extend battery life, but they put provisions in there to allow those who need to be able to disable. WHY ISN'T IT WORKING? Is this related to the S6A or is it across all hardware? I don't have anything else on Nougat to test.
Any ideas on what else I could try. Love that S6A but if it's not going to stay connected I just can't use it.
Roveer
Nougats in beta right now for the S6A, this isn't official firmware.
I understand its beta, but flaw like this always seem to find their way into the final builds. I'm reading threads all over the place (not just S6A) about this issue so I don't think it's just a beta thing. I'm not sure I understand why if there is a setting in the wifi to keep it on _always_ including sleep / doze etc that it basically does NOT do that.
Hello everybody,
I am using Note 9 for few months (was forced to upgrade from Note 4 what suddenly died ) and I have noticed very irritating thing.
My phone is connecting on mobile data even they are turned off 2 - 3 times per month.
First few months I thought that I somehow turned them on, but my phone is always fingerprint locked so that is not possible. Last time it happened when I was walking in the forest and once while I was sleeping in the bus... So it really is NOT some kind of accidental user mistake.
Problem is that I dont need mobile data all the time so I have them switched off almost always and use them only when required for email and etc just few times. I have offline GPS navigation and everything I need for work always works offline. Data plan was never economical for me.
Anybody noticed this?
I am trying to diagnose this issue and turn that off because I am paying on connection basis.
It is really irritating that phone is doing something on its own and doesnt care what user set up... I really think that user app cannot enable mobile data on its own, so I suspect OS itself...
This suggestion isn't exactly what you're looking for, but, one I find helps somewhat.
Go to SETTINGS > APPS & on each app, go to MOBILE DATA & turn off background data.
Not only does it curb unwanted data usage, but, may also offer a marginal improvement in battery life.
As for the issue you're experiencing, I haven't had that issue.
The only thing that I can imagine is possibly you have an app that has the ability/permission to turn on data, even if you have data turned off in the phones settings.
I've never heard of it being triggered by external means either, definitely an unusual issue.
Sent from my Note 9 using XDA Labs
KOLIOSIS said:
This suggestion isn't exactly what you're looking for, but, one I find helps somewhat.
Go to SETTINGS > APPS & on each app, go to MOBILE DATA & turn off background data.
Not only does it curb unwanted data usage, but, may also offer a marginal improvement in battery life.
Click to expand...
Click to collapse
Thank you for inspiration . This may be good starting point.
I have checked mobile data usage statistics. Sad that you can see only one month statistics and not like last week or last 24 hours. This week I had 2 unwanted connections again (today again happened during trip when phone wasnt even in my hands).
In last month there are few apps that are system installed, I have disabled mobile data on background on each of them:
- Samsung Experience Service
- Samsung Push Service
- Media
I will see if it will make any changes and report here in another days.
I will check maybe on stackexchange if its even possible for user application to enable mobile data withouth users approval. Is far as I know, even system administrator apps like Cerbersu cant do that...
HeliumX10 said:
Thank you for inspiration . This may be good starting point.
I have checked mobile data usage statistics. Sad that you can see only one month statistics and not like last week or last 24 hours. This week I had 2 unwanted connections again (today again happened during trip when phone wasnt even in my hands).
In last month there are few apps that are system installed, I have disabled mobile data on background on each of them:
- Samsung Experience Service
- Samsung Push Service
- Media
I will see if it will make any changes and report here in another days.
I will check maybe on stackexchange if its even possible for user application to enable mobile data withouth users approval. Is far as I know, even system administrator apps like Cerbersu cant do that...
Click to expand...
Click to collapse
Please keep us posted on your progress.
I'm not rooted, so, any system apps that I know that I won't use, I disable them, either via ADB commands, or, using the app Package Disabler Pro.
If you are rooted, I strongly recommend using SD Maid Pro. It's good not only for disabling apps, but, you can stop individual processes from starting up on boot on a per-app basis. (Among other several uses).
If you're interested & need links to either/all, let me know......
Sent from my Note 9 using XDA Labs
I wonder if data is turned on either by samsung to maybe location service or remote lock service?
Im not sure but does Note 9 has "aGPS"? Doesn't it connect to cell towers for faster position lock?
Do you have any anti theft software installed what pinging server once a while?
darekz said:
I wonder if data is turned on either by samsung to maybe location service or remote lock service?
Im not sure but does Note 9 has "aGPS"? Doesn't it connect to cell towers for faster position lock?
Do you have any anti theft software installed what pinging server once a while?
Click to expand...
Click to collapse
I have installed Cerberus as anti theft service. I doubt thats culprit of this because I had it installed previously on Note 2 and Note 4 fo about 6 years in total and never had this issue before. Maybe this is something different in new app version, but I am very suspicious about Samsung preinstalled stuff.
AGPS is of course present, like on any phone since around 2012. But you really dont need internet connection for using that. It should use coordinates from BTS mobile stations and those data should be obtained without internet. As far as I know...
Now its 2 days without data enabled issue. Few more days and we will know if disabling background data for those 3 services helped.