Nexus One hardware issue. - Nexus One Q&A, Help & Troubleshooting

ok it doenst happen when i lay the phone down on the surface and click on the screen it works perfectly
however when i hold it with my right hand and touch the middle of the screen with my thumb
it opens up phone dialer, or appdrawer or vibrante cause it clicks the capacitive button.
when i hold it with my left hand it gets a little bit better but it still does.
if i hold the nexus carefully and touch the screen , it works, when i hold it like this
the things gets better when i put a thick case like otterbox..
is this a hardware issue? ( found similar video on youtube)
my phone is rooted but can i still get a replacement phone?( already put everything back to stock)
and if i do get a replacement, are they going to charge me with anything?
my current nexus one trackball doenst scroll up but everything else works.
How many of you guys got a replacement even though your phone was rooted?

Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone

it's a hardware issue...
all you can do is not grip the phone too closely to the edge of the screen. It registers touches even if you are not touching the screen completely. But that to be a problem you have to have giant hands
I've had this happen to me once since I had it from launch day. It did happen with my Otterbox commuter series, and a clarivue screen protector. But I turned it off and on again and it was fine.
anyway as stevio jobsio whould say, you're holding it wrong

ChongoDroid said:
Make sure part of your hand doesn't touch the screen.
Sent from my Google Phone
Click to expand...
Click to collapse
ok so it is a hardware issue?
no i am not touching any part of the screen. i made sure i wasnt touching the screen.
but it does happen when i hold my phone closely to the edges.
i never had this kind of issues with other touch screen phones..

Well I dunno... One finger at a time and your good to go unless you got fat hands lol
Sent from my Google Phone

I can confirm that my device too does this. When lying in bed I browse the net with one hand and try and scroll....the edges of the touchscreen seem to register depression when the chassis is pushed or gripped too hard also.
It's a minor irritation to me, but I agree it is a hardware issue.

Related

Why is the Kaiser's screen like this?

When I first ordered my tilt, immediately after I had the fear that the screen would be like most other PDA screens - they get "depressed" when you push them in, they feel plasticy, and they go "weird" when you press on them even slightly hard. To my dismay, the phone WAS like this! A perfect example of a good screen would be the fuze, iPhone, and the at&t quickfire. The screens feel solid, and glassy. Why doesn't the Kaiser have this?
Good Question. Id suggest writing HTC Please let us know what they say
Roflcopterrr said:
When I first ordered my tilt, immediately after I had the fear that the screen would be like most other PDA screens - they get "depressed" when you push them in, they feel plasticy, and they go "weird" when you press on them even slightly hard. To my dismay, the phone WAS like this! A perfect example of a good screen would be the fuze, iPhone, and the at&t quickfire. The screens feel solid, and glassy. Why doesn't the Kaiser have this?
Click to expand...
Click to collapse
Simple. Don't do that. There's zero problem with the Tilt screen otherwise. Light touches, moderate touches, swipes, finger, stylus, all are fine. Of course this is referring to the digitizer. What you're referring to could be a mix of both I suppose.
I don't *poke* LCDs, it's just a bad idea.
Roflcopterrr said:
Why doesn't the Kaiser have this?
Click to expand...
Click to collapse
Digitizers like the one used on the Kaiser work by having a soft layer that when touched will warp and touch a 2nd layer slightly below it, which will sense the touch and allow finding the coordinates.
The newer screens like on the iphone use another touch sensing process, but those are very new (the iphone was the first portable device to use one AFAIK), and are only becoming widespread in the current generation - i.e. the one AFTER the Kaiser.
Simple. Don't do that. There's zero problem with the Tilt screen otherwise. Light touches, moderate touches, swipes, finger, stylus, all are fine.
Click to expand...
Click to collapse
He means that even with the stylus or barely touching with the finger the digitizer will slightly "deform", which you can easily see if watching a reflection on the screen and touching it, and the related softness. It's normal and he isn't abusing it.

HD7 build quality annoyances.

power button: Too recessed and flat, to the point where I now have to use my fingernail to power on the device.
volume button: Flimsy to the point where I can literally slide it up and down. I can also hear it jingle when the device vibrates.
Backcover Flimsy, moves around too much and is never tightly secured.
hardware: When I unplug my device from the charger and the screen is getting ready to time out, it flashes green, then times out... (this looks like it's going to create bigger issues down the road)
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
I'm 2 for 2 on the first two annoyances (power and volume button).
I'm getting it replaced again (for the third time) tomorrow morning. I've also noticed these problems with the store models at various T-Mobile stores.
If I have the same problem with my third device, I'm returning it and getting my refund. Omnia 7, here I come.
Hmmm... I don't care much for the power button placement, but I haven't seen any of the other things you mentioned.
jimbonics said:
Power button: 1 in 20 HD7's I have exhibited the behavior you mention. It went away however. I would advise against using your fingernails if at all possible.
Volume Button: Again, 1 in 20 have this, and unfortunately it's the one I carry around. Two other HD7's I personally used did not have this.
I'd try to get it replaced if I were you.
Click to expand...
Click to collapse
regarding issue #1, how did the problem go away? did some mechanism inside shift causing the power button to pop out more? just wondering?
i also have the loose battery cover. very annoying.
also about the screen... havent seen this mentioned before. i have a slight gap at the left and right edges of the screen where it meets the chrome-ish border. its pretty easy for particles to get stuck in there. compared to the hd2, this gap is pretty noticeable.
I thought I was the only one with these issues lol, figured the recessed power button was just a design oversight
@jimbonics: just wondering, but why do you advise against using your fingernail?
Sent from my T-Mobile G2 using XDA App
jimbonics said:
Power button: 1 in 20 HD7
Volume Button: Again, 1 in 20 have this
Click to expand...
Click to collapse
Seriously? I checked a batch of HD7 in malaysia, and exceptionally, all of them had this issue. You're just so lucky you dont have it
daaango said:
why do you advise against using your fingernail?
Click to expand...
Click to collapse
Maybe because of this ?
Thanks Shu and daaango.
I knew I wasn't crazy in thinking this was an issue only I was experiencing.
I've also read several phone reviews, and a lot of the reviewers mentioned about the power button being recessed and stating frustration waking up the device.
I don't know how HTC can fluff up something so important. I mean, what good is a product if you can't power it on; wake it up? One would think they would put emphasis on having a solid foundation on the power button.
Melcali: Yeah, on one phone the power button managed to become flushed, to the point the user had to use their fingernail (even though i found it easy to turn on with the flat of my finger, almost like it was capacitive). However, next day it had 'popped out' a bit and had become less recessed and hasn't been a problem for him since.
daango: In addition to what Shu posted, using your fingernail is likely going to cause you to press the button in harder than it needs to be, which would likely cause the button to be crammed in more and more over time. If it can't be prevented, it can't, I'm just advising against it.
I've got two unopened spares. I'm going to crack them open and see if the volume button jiggles.
Ah, thanks shu and jimbonics for explaining that
Honestly, I don't think it can be helped. Maybe my fingers are too round or something, but using my fingernail seems like the only option right now. I might try adding layers of tape on the button so its easier to press but idk yet... it might take away from the aesthetics
Sent from my T-Mobile G2 using XDA App
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
amb9800 said:
All five units I've come across so far -- my defective original (corrupted memory), my current one, a second defective one (also corrupted memory), its replacement, and an in-store demo phone -- have the same issues:
Recessed power button
Very difficult to press camera button (basically useless)
Loose volume rocker (the case opening is about 0.8 mm too long for the rocker, so it moves around)
Imperfect battery cover fit (the plastic cover flexes from the opening process, so usually doesn't fit perfectly)
Weak screen support in bottom-right (press a bit on the search key and you'll see waves on the LCD)
On the two that I've had long enough to use, the clear coat on the kickstand is flaking off, and the Windows Phone logo, which was barely visible to begin with, has almost completely faded away on one of them.
Kind of sad that HTC screwed up so badly given that the HD7 is a barely-modified HD2, which was among the best-built phones on the market.
Click to expand...
Click to collapse
wow, you have had a lot of problems. I'm still on my original hd7 since second week of november.
1. power button is slightly recessed, but no problems pushing it with my finger (not nail)
2. camera button does have some orange on it, but it functions properly.
3. volume buttons work fine, maybe a little slide to the rocker, but doesn't effect controls
4. no flaking of clearcoat, no wp7 logo coming off, no lcd discoloration no matter how hard I press on the search or back buttons.
5. Back cover fits properly. I haven't had much reason to pull it off after initial placement of sim card, thanks to phone not constantly freezing. There is a slight gap where the back cover meets the smaller cover.
What are you subjecting your phones to???
I agree the hd7 build quality might not be iphone, but it's holding up well for me. It's not like we have a lot of choices on t-mobile, the dvp has way more problems at this point.
amb9800 speaks the truth. I went through 3 different units that had defects to varying degrees. I had similar issues with the EVO as well. HTC are notorious for shoddy craftsmanship.
I have the same problems they started AFTER my 30 days .. So i havent tryed to go and change at my local T-Mobile!! Is there any loop in the contract or something that would let me change it for anither phone and pay difference/get a refund xD
have the same problems as the op

[Q] Touch screen not working

My Droid's touch screen isn't working in the center vertically all the way down. I can still use the 'edges' of the screen. I need to use the middle of the screen for a few things (not transfering stuff over). Is there any way I can 'project' my Droids screen to my computer and click/touch in it to use it?
Thanks in advance for all help. It's appreciated
~mfungah
Edit: This is the original Motorola Droid.
I have the same problem on the right side of my milestone :S
I had the same problem, but from the back arrow upwards, specially when the phone got hot. As my phone was still on the warranty period, I flashed it back to stock and updated it to the official 2.2., took it to an Orange shop and got it back after almost a month: they basically changed the whole top part of the phone (I got a brand new screen )
Repair problem
I had a same failure. The touch panel was bad. I ordered one from eBay. It also came as well put it. It works well. Only so much wrong with me that for some reason the phone stacked in landscape mode, I can't change to portrait mode. What is wrong? I put together something wrong? I do not think so. Everything else goes. (or so it seems)
This has to do with the digitizer (the glass you touch over the top of the LCD you see) being defective or unsealed. This is due to environmental moisture finding its way into the phone and f**king with the electrictal signals sent by touching the screen. There is a 'phantom touch' issue that seems to happen before or during the vertical unresponsiveness, and that can usually be temporarily remedied by firmly pushing your screen downwards (your phone may restart) and taking a blowdryer to your phone until it's just hot enough to be uncomfortable to hold (and no longer take it into the bathroom while you shower). One way or another, you're going to have to replace your digitizer eventually.
Sent from my Droid using XDA App
I had the same problem months ago but it's now fixed.
STEPS:
1. Digitizer I bought from this guy:
http://cgi.ebay.ph/New-Touch-Screen-Digitizer-Motorola-Milestone-A853-/270780531 891?pt=UK_Replacement_Parts_Tools&hash=item3f0bc704b3#ht_2811wt_850
2. Dissasembly Videos (I advice you to watch them repeatedly before dissasembly):
http://www.youtube.com/watch?v=6d7ETMfgq2s
http://www.youtube.com/watch?v=dE81IaQHEHc
3. Phillips screw driver( for dealing with hard screws around the screen): Because I don't want you to use the low quality screw driver supplied with the digitizer.
4. Double sided tape: I got mine from a hardware shop for only P19. Buy a the more expensive tape(P100+) but look for a very thin one! You will use the cheap weak tape to stick some internal parts and use the Hard tape to stick the external casing. EDIT: I just used the cheap one for everything and it's strong enough.
5. PATIENCE: Don't be in a hurry. I even paused from time to time to get a better idea about what to do next. Get the feel of being a perfectionist (that same additude when I applied a screen protector )
That's the guide from me who haven't dissasembled a phone in my entire life but my milestone. So if something bad and technical that happens along the way then my knowledge can't help.. sorry.
Good luck bro!!

Top of the touch screen not responding sometimes

Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better
123talis said:
Hi, I have the phone for a month now, its 4 months old. This problem is on since I bought it.
When I try to slide notifications roll-down panel from the top, it is sometimes almost impossible to do. When I do it with whole thumb, it goes down normally, but when I try with other smaller fingers, it wont respond. Also in chrome, I have problems editing www address bar, because it just wont respond to touch. It responds immediately when the phone is in vertical position and I tap there with my thumb.
Since rest of the screen works fine and that particular area works well in certain conditions, I am wondering, if there is some kind of calibration app or setting for digitizer. Phone has not been dropped down, nor it has scratches or anything on display. I have screen protector and so I assume it can be somehow related to it. I have almost simillar issue with old HTC Touch Pro years back, but there was an option to calibrate touch screen with stylus. So I am just wondering, if someone can advise something to do. I really dont feel like waiting 30 days solving it by dealer.
Nexus 7 responds way better on the edges than my One. Also, bottom edge and sides are working fine.
As I am trying to do this over and over I have noticed, that when I click digitizer in chrome on text in adderss bar, there is no respond, but when I click just a bit above the text, it responds with any of my fingers, So it seems like its moved up or something (if you know what I mean, I can not really explain this any better
Click to expand...
Click to collapse
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service
killerbie said:
Not normal, I woudn't bother caliberating it. Just return it to the store, or try warranty via the htc website.
In my case htc always came to my place to get the phone, and they always brought it back after a week or so.
They have a great service
Click to expand...
Click to collapse
Problem is, that in my country, there is no official service center, thus it has to be sent to our neighbor, and because of that, it takes forever to work it out. I could live with that, if there is no self-help, but I was just wondering whether there is some app or setting or not.

Is my phone damaged, or is this just how it's supposed to be?

I've had the Motorola moto g 2nd gen for nearly 2 weeks now. I came from a Sony xperia S which I've had since it's launch in 2012.
I love this phone as it's really fast and the interface is really fluid compared to my xperia S.
The problem I have however is that whenever I try to scroll, be it on facebook or on a webpage, the phone thinks I'm clicking instead of actually scrolling. 70% of the time I accidentally click on facebook links or webpage links while my finger was never actually lifted off the screen.
I never had this problem with my sony xperia S. Even though it was slow as hell it still knew whether I was clicking or scrolling. It doesn't matter if I press extremely hard on the screen or lightly. Phone reacts the same way.
Does my phone have a faulty touch screen, or am I just spoiled by my xperia S?
@aolol
Nope, never ever had such problems with mine.
No Scrolling and clicking confusion-issue here
Me thinks somethings wrong with your screen mate. Better get it checked.
And no, the touch response is not supposed to be like that.
I have the same issue and so are several others. Not sure what's causing it.
I also have the same issue, it is really annoying I'd really like to know by what this issue is caused.
I had a screen protector on mine that was causing it, took it off & no more problems. Just a thought...
Sent from my XT1064 using XDA Free mobile app
I Only face this problem whenever my hands are wet with water and still i touch the screen. it clicks where water has left from my hand.
only have this problem when I am not holding the phone (phone on bed/table), it seems the touch screen is not as sensitive as most other phones, on the bright side it also means lower chance of butt dialing (since you need a slide and it is very hard to slide when you are not holding it with your hand..)
Mine does this too - with my finger tip only, near the nail. If I use the flat spot, I don't get so many false touches. I just find it a very sensitive touchscreen.

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