Hi guys
I have installed the free antitheft mobile software of F secure at my windows mobile phone {HTC Touch Diamond2] and, of course, I have chosen the number key for entering the software and my mobile and the sec ret code [letters and numbers] to lock it from distance.
Since then, many times when I was restarting my phone I didn’t had any problem to unlock the software using the number code, and then, with the same number code, to unlock my phone so that I can use it.
Unfortunately, yesterday after that I installed another software [swype] and I had to restart my phone, when I entered the same number code I received the answer that the code was incorrect. I tried many times without result –some time I got the message to use my secret code [letters and numbers] which lock remotely my phone but this is not possible because to enter the F secure software I can use only numbers. Finally now, any effort to enter the number code is without result and I don’t get even the message that my code is not the correct one.
I was informed that the only solution is to hard reset my phone-solution that I would like to avoid for not losing my sms, contacts, softwares installed etc. So I would be very grateful if you could help me
Thanx in advance
Related
Hi guys, i have an s730 from work, and last time i was in work they had activated some security stuff that by defaults locks my phone when it goes idle, needing me to type a pin in. I typed the wrong pin in 5 times, and now the phone asks for a password, is there a default password here or some way to reset the entire phone?
data loss is no problem, i just need it functional
please note that i am not talking about the sim-pin lock.
Best regards - Fredrik
PUK? If so get it from your mobile provider. Or 0000?
hi, and thx for your reply, but no, i dont think it could be the puk code. since my sim kode is still working, i enter the sim-code, and get into the phone, i can recive calls, but i cant open any menues, i cant read sms etc. because a "phone lock"
i think this "shell lock" (directly translated from norwegian/swedish) was activated from exchange on our corp servers.
id appreciate any input.
best regards , Fredrik
Hi guys. I have a problem a bit similar to the ones I read earlier but my problem is that I entered my PIN code and phone didn't recognize it. Now I should have an option to enter PUK code and everything would be fine, but I don't have that option. My screen says: "Take a look at the manual or contact with your service provider" (something like this, my phone language is Polish so I may translate something not correctly). I did take a look at the manual but there was nothing that could solve my problem so I'm asking you, members of xda community, is there any way to solve this problem without taking phone to my GSM provider?
If you are using custom rom try full wipe maybe it would hep
Sent from my X8 using XDA App
It didn't work, but it turn my phone language into english so I can write what it says:
"SIM card is PUK-locked."
"Please see the User Guide or contact Customer Care."
If you inputted a incorrect PIN for too many times the SIM card will lock up and require the PUK to reset the PIN failure counter - that much the phone is actually doing right.
If you don't have a possibility to enter the PUK then all you can do is to see a service point of your mobile operator to have the SIM card resetted.
There's pretty much nothing you can do as that's a security function of the GSM card and not the phone or the OS.
EDIT: Any chance entering **05*<PUK Code>*# or **05*<PUK Code>*<New PIN>*<New PIN confirm># works? (in case you can get to the dialer)
I can get to the dialer, but I didn't know that I can enter PUK there, I'll give it a try and write either it worked or not.
EDIT:
B.Jay said:
Any chance entering **05*<PUK Code>*# or **05*<PUK Code>*<New PIN>*<New PIN confirm># works? (in case you can get to the dialer)
Click to expand...
Click to collapse
The second method worked! Thanks! When I use this first method it says that is either connection problem or MMI code is invalid.
Why is Factory Mode running in my background?? What is it by the way?? When I clicked it, it showed ParseService. .What is ParseService?? Does it drain your phone's battery?? Tried Googling, no results. .
Same question
I just noticed that changing SIM cards would get that service on
It is the service that parses the secret codes which open various secret menus of the phone. If you don't need them, you may remove or freeze it.
as i understand all galaxy devices have FactoryMode proccess.
metalboy94
I have stopped this service and enter secret code with successful that mean for secret code doesnt need this service
question still actual.
who know what this service does?
It's what detects the secret codes in your phone dialer for codes like #*#*#4636*#*#. Turn that service off and those codes will no longer be detected or function from the dialer.
There's something which goes beyond my understanding so I'm placing my question here if someone would know anything about it.
I purchased an unlocked Lumia 928 about 6 months ago and back then it was running on WP8.0. Been using it within Elisa (FInland) network and it's been good.
Because of Verizon's late updates I installed Developers Preview WP8.1 to it. After the installation the phone started to ask the SIM PIN code twice. After that it thinks for a while and connects me to the network.
OK, about a week ago my phone showed a message that Lumia Denim is now available. So by using Nokia/Lumia Recover tool I tried to downgrade my phone in order to get rid of DP WP8.1. After that Denim was installed. Its version number is 3051.50009.1446.0093.
When I switch my phone on, it'll still ask the SIM PIN code twice and thinks for a while. After a while it connects me to the network.
I tried (once again) to downgrade the phone but it'll only get me to the version 3051.50009.1446.0 which doesn't help me at all. So it won't go further in its downgrade process. And after that it'll still ask the SIM PIN code twice.
OK, last attempt: I made a hard reset. After setting my phone and switching it on for the first time it'll tell me that I don't have a SIM card installed but after that it'll connect me to the network.
Quite strange behaviour and I'd like to get rid of that "asks the SIM PIN code twice" procedure but I just don't know how. It seems the phone is "thinking" itself as a dual SIM phone Plus the MMS messages won't work at all.
So I'd really appreciate if someone would know a way out of this problem, whether it'd be a simple one or flashing the phone with a different SW version etc. Thanks a lot in advance!
Perhaps the second code is the code lock the Smartphone
No it's not.
When the phone asks for the SIM PIN code for the first time, it's real. I won't get any further if I don't enter the correct SIM PIN code there.
When the phone asks for the SIM PIN code for the second time, it's a fake. I can enter there a random four digit PIN code and the phone will accept it. Strange indeed.
I'd like to ask two additional questions and I'd very much appreciate if someone could answer them:
1) how to get rid of Lumia 928's MMS message issue? It's not capable of sending & receiving any MMS messages,
2) how to revert Lumia 928 back to its "from the box settings", i.e. WP8.0? Is there an unofficial way of flashing the phone etc.???
Thanks a lot in advance.
did you ask here http://forum.xda-developers.com/showthread.php?t=2515453
maybe you can use that to roll back to 8.0
Suddenly my phone get locked after 5 incorrect PINs entered (were input by mistake in my pocket?). The phone shows error msg with Sony logo saying that I have 5 attempts and 5 attempts used. It also has some input field, but my PIN code is not accepted (just nothing happens, no any new error msg). The phone is rooted. But I want to recover this particular setup with all data, apps and its settings, corporate certificates - don't have recent backup .
Was it a phone pin or sim pin?
If the sim pin fails it will ask for a puk code. You need to call your carrier to get it.
This is not quite clear from the message (it says about PIN code, graphic key), but I think this is not SIM lock, since when I made recovery, it doesn't require any PIN.