OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
Click to expand...
Click to collapse
Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
Click to expand...
Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
Hey guys,
This issue has been plaguing me on and off, depending on which ROM I'm presently running (Jackos ATM, Cell Pro, Energy, X-Sense, and T-Mobile stock as well).
The 'end' key will make an annoying beep sound whenever pressed, even while locked, whenever the phone is not on silent. If something is in my pocket with my phone and I have my hands full, I have to hear this annoying beep sound every time I move; it's maddening.
Besides keeping my phone in silent mode all the time, has anyone come up with a solution?
Joey
voyager529 said:
Hey guys,
This issue has been plaguing me on and off, depending on which ROM I'm presently running (Jackos ATM, Cell Pro, Energy, X-Sense, and T-Mobile stock as well).
The 'end' key will make an annoying beep sound whenever pressed, even while locked, whenever the phone is not on silent. If something is in my pocket with my phone and I have my hands full, I have to hear this annoying beep sound every time I move; it's maddening.
Besides keeping my phone in silent mode all the time, has anyone come up with a solution?
Joey
Click to expand...
Click to collapse
Fortunately for you, you can deactivate the sound:-
Go to Settings>Personal>Phone> Change Keypad under the first tab to Off instead of Short tones.
However this will deactivate the sound of the keypad in case you care.
Hi all,
Randomly my galaxy note makes a very harsh alert sound, as if an alarm has been set but the noise it makes is not one of the available alarm tones and there is no way to stop it, no alarms are set and no alarm notification in the notification bar and no alarm snooze screen is displayed when it goes off.
There's no pattern to it, it just happens at random but never when the phone is sat idle, only ever when I am using it. If I reboot the phone it continues to make the sound, the only thing I can do it turn down the ringer volume and eventually it will stop on its own.
I thought it may be some kind of overheat warning as the first time I experienced it the phone was quite warm but its happened several times now when the phone has been cold, that said it must be some kind of hardware warning because when the phone is rebooted, the sound starts even before android is booted.
Any ideas?
I don't spose someone registered, or could have registered your device with a service such as lookout?
I know they can remotely activate alarms similar to what you describe with the only way to deactivate it to turn the phone off.
Just a thought?
davexeno said:
I don't spose someone registered, or could have registered your device with a service such as lookout?
I know they can remotely activate alarms similar to what you describe with the only way to deactivate it to turn the phone off.
Just a thought?
Click to expand...
Click to collapse
Extremely unlikely, I've had the phone just a few months from new in a factory sealed box and the phone is never out of my sight. Thanks for the suggestion though
I'll be darn if I can figure out what is going on here.
4.1.2, stock except for custom kernel brick bug prevention.
I've had this rom running since it was released (this is a note international, GBT via amazon, used in the states)
Never had an issue, but I've started to notice a couple missed calls. Today, I saw what was happening.
Incoming calls, the ringer only rings for maybe 1/2 second, phone continues to "ring" but you never hear
anything! It's like it has been silenced as if you quickly pressed a button. That's how it acts without bluetooth.
If I have my bluetooth (jawbone ERA) turned on, SOMETIMES, if the screen is off, it NEVER rings, on the speakerphone
I'm using to dial my Note, I hear it ring 2 times, then go directly to voicemail. Sometimes it does that, sometimes it does
not, otherwise, the phone ringtone plays for a split second, headset continues to ring normally. Screen shows the incoming
call, but no ringtone. I haven't tweaked, installed, updated anything to cause this. Just one day it started doing it.
I'm about to do a clear reset, but it's just a PITA to set it up. Device is going on 18 months old, first issue I've really had
with it other than a bad USB port or a worn battery.
Any clues?
edit: Found the issue...I use call control as a phone number blocker. In settings, I had on for blocked calls, "remove partial ring" turned on. Once that was turned off, everything started working.