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OK guys,
I just had my "faulty" Diamond replaced - it wasn't ringing on calls, but all other sounds were OK. This is not the same issue that people have had with SMS notifications etc etc.
Basically only a hard reset cured the issue, but it came back after a few days.
Since using the new one I think I worked out what it could be, and it might be very embarassing.....part of it is to do with the stupid way HTC have implemented the volume behaviour in Touch Flo, and their philosophy of "why press the screen once when you can press it 3 or 4 times"! Dismissing email, missed call and SMS notifications from the Home screen anyone? - need I say more.
Anyway, the problem <I think> stems from the way they changed the volume feature. (and operator error).
In WM6.x native, if you turn the system volume off, then the ringer turns off - if you turn it up the ring stays off - BUT both volumes are seen on one screen. So it's obvious.
In Touch Flo there are 2 separate screens!! System Volume, then an Arrow left to "Ring Volume".
Anyone who has the apparent "no ringing" press the up or down volumne, then make sure you hit the arrow left for "Ring Volume".
My sample size is 1, so this maybe coincidental, but I hadn't realised it worked this way.
For those of you with the problem, please check the "Ring Volume" level and get back to us.
See the pic attached.....
Sorry to burst your bubble, but the 'no sound on calls' problem has been seen to happen when the system volume and ring volume have been at maximum. Indeed this has also been seen to happen on WM6.x native, where as you say, both levels are visible.
I was meaning the incoming calls do not ring at all- the sound when speaking still works.
Is that what you meant?
If yes then that's a pain - I was hoping it could be the end of my troubles!
This may or may not be relevant, but, I never change the volume (system or ringer - they're both set to max) and indeed I've even remapped the volume hardware buttons to other functions but on occasion I find that whilst my system volume remains on max my ringer volume has gone right down to zero.
It certainly wasn't me that did it - at least not directly through any positive action related to changing the volume anyway.
I cannot seem to reproduce this problem, and so for now it seems to occur randomly (of course I'm sure there is a definite trigger - I just haven't found it yet!).
Mathew
that is odd - whatever is causing it then, it might be ringer volume related...
This Has Solved The Problem On My Touch Diamond...will Probably Post In A Couple Of Days To Indicate Whether The Problem Has Returned...if You Don't Hear From Me In This Thread Again Then The Problem Can Been Seen As Solved For Good.
All The Best
Sid
no sound.
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
ahmarismail said:
hi. just got my new diamond. it powered up alright, installed all the necessary apps and sounded great. I also adjusted the system and the ringer volumes to around 80% of max.
but if i use the phone after around 15 minutes, there is not sound. no audio player sound, either songs or incoming calls or sms or anything. its just dead silent.
wanted to go to the shop to have it replaced, but before that, i wonder if anyone can help me and tell if this problem can be solved myself.
i guess i will wait for a reply before going for a replacement.
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Bad news mate. But that problem is slightly different to the topic - it's only the ring volume which doesn't work for me and certain other people.
All other sounds work just fine.
Phone not ringing, vibrating or flashing for incoming calls
I am also having the same problem with my Diamond. The phone is not ringing/lighting up/vibrating or anything when someone is calling me. I have tried calling my phone myself to just watch it remain black. I REALLY hope someone somewhere finds a solution to this problem, or I may just throw it against the wall
I also had the same problem with my Telus CDMA diamond - sound worked fine, then after a random amount of time after power off, there would be no sound - no ring, no mp3 audio, nothing. Sound would be restored after soft reset, but would again disappear sometime after being powered down. I tried everything to fix - reflashed various roms, SRS WOW driver, everything - no fix to be found. The only way I could prevent the sound from disappearing was to use the "not suspend power" option of S2U2 - sound was maintained but it sucked battery like crazy. So, I returned the phone for exchange - they exchanged no problem. I haven't had a problem since with the new phone.
Phone not ringing for incoming calls
I've had this problem twice in the last couple of days. After testing a few scenarios I have been able to reproduce this problem on my TD. Like other users, the problem that I was experiencing was that my TD would not ring upon an incoming call. It would flash the screen and show caller ID, but no sound. Ring volume and system volumes were both at max.
I have been using an alarm application, G-Alarm v0.6.4. This app was installed to the device memory. After setting a test alarm and cancelling it, I then called my TD and the problem was reproduced. Are any other TD owners with this bug also using G-Alarm? (I also found that the G-Alarm was not stopping by pressing "Stop", so thought it was a bit buggy.)
I could restore the phone ringer by opening Settings -> Sounds & Notifications -> Notifications. I found that my original ring tone for an incomming call had changed by itself. When I restored the ringer to my chosen ringtone, problem solved.
I uninstalled G-Alarm and so far so good.
I'm interested to see if any others with this problem are using G-Alarm or any other 3rd party alarm app.
Regards,
Paul
Paul, I also seemed to have run into the same issue with g-alarm. I say seem because although I did a hard reset the issue has persisted. The issue seems to frequently crop up when I switch sound profiles.
I've the same problem. No Sound after some call or others sounds play. When this happens and if I receive a call the others not listen my voice. This means that when audio disappear, speaker and also microphone not work, like the system can't comunicate with them. The volume control not resolve my problem. I've done HR and with nothing installed in my phone the problem come back again after few minutes. So it's not a problem of third part bad software, but htc orginal software or hardware problem.
Anyone solve it o have idea?
Thanks!
Perfect solution sickboy555 - I feel a right twit!!!!
no sound
So, for me, the Diamond is a dead brick - just good to look at, with no sound after 15 or even 10 minutes of standby.
can anyone just tell me if this type of a problem may be related to 1. Hardware, or 2. software.
I've given it to the shop from where i bought it from, but they keep on returning me the phone after a week to 10 days, telling that it's been fixed now. But the problem still persists, and I keep on giving them the brick back again and again.
Frustrated, i wonder if I can fix it myself, or just go to the shop, and throw it against the wall and count the pieces !!!!!!!!
fleabane said:
Perfect solution sickboy555 - I feel a right twit!!!!
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Click to collapse
glad to have helped!
I'm not sure if there is a real hardware issue as well. Are the others with the "same" problem sure they followed the guidance????
Hi Sickboy555,
yes I checked your advice but this wasn't the cause of the problem for me. As posted earlier, for me it was caused by my G-Alarm application. It's been over a month now since uninstalling G-Alarm and the problem hasn't returned since.
you are the man,thank you.
Thanks. My incoming ring tone problem has been solved.
er...sorry..wat is the solution again?? i dun really get it...
This is rediculous.. but apparently winmo doesnt allow you to play music while the phone is set to vibrate...
Is there any way I can get around this?
I dont want my phone ringing in the middle of class, and I dont want to risk forgetting to switch my phone back into vibrate after i finish listening to music.
In all honesty i dont see how this will be possible. I understand your issue however the X1 is effectively cutting off all sound from the unit, pretty much like hitting MUTE on your desktop/laptop master. I could understand if third party software could get around this but i just tested out youtube player for example and good as gold it cut the sound right off whilst on vibrate.
I dont think there will be a solution for this to be honest...i hope im proven wrong though, sure there will be a genius on here with an answer
Maybe I really am just asking for too much. But all of my previous feature phones allowed playback through headphones in vibrate mode. And if no headphones were plugged in, the device asked if I wanted to continue and playback music through the speakers anyway (while keeping vibrate mode active).
i may be a bit confused about your question.
im not sure but your phone shouldnt ring on your phone outlet speaker with headset plugged in.
i guess you can make a null ring tone....
I noticed this the other day in class also. I put my phone on silent and went to the music player and it wouldn’t give any sound to the headphone, the only way was to put the volume back up but this meaning if any one text or rang your phone the class would all hear.
I hope there is a solution for this
one fix is in the volume setting ( the one that pops up when you press volume up or down), turn the phone setting all the way down... you wont hear your phone ring but you can still play music.
another way is to just set the phone ring setting to just vibrate mode only. (haven tried it tho yet as no need for me too but just trying to offer solutions). lots of options in the setting, sound notification menu.
it might not be a one touch solution but i think it can be set up to the way you want it too.
I dont have a solution but I gotta ask... listening to music in class???? At the risk of sounding old fogeyish (I cant believe the spell checker let that word through) shouldnt you be listening to the teacher/lecturer?
Wait, can't you put the ringer on vibrate, but keep the system sound on? That's what I would do. I use the touch audio control so when I use the volume rocker I can switch between ringer and sytem.
Shadowdh said:
I dont have a solution but I gotta ask... listening to music in class???? At the risk of sounding old fogeyish (I cant believe the spell checker let that word through) shouldnt you be listening to the teacher/lecturer?
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No no you missed the point.
I'd listen to music on the way to school. Then I'd turn off the bluetooth once i was done listening. Heres is the problem, once i turned off the bluetooth headset i use, the phone returns to normal sound mode, and is free to ring during class if I forget to switch it back to vibrate.
And I guess I could just manually switch everything to vibrate, but on the weekends I like being able to hear my phone ring.
I'll just have to change the phone to and from vibrate mode when i listen to music I guess...
Why don't you set the ring volume to 0% (don't press silent or vibrate, just set the ring volume down) and leave the system volume where you want it?
Works without problems here.
Nippero said:
No no you missed the point.
I'd listen to music on the way to school. Then I'd turn off the bluetooth once i was done listening. Heres is the problem, once i turned off the bluetooth headset i use, the phone returns to normal sound mode, and is free to ring during class if I forget to switch it back to vibrate.
And I guess I could just manually switch everything to vibrate, but on the weekends I like being able to hear my phone ring.
I'll just have to change the phone to and from vibrate mode when i listen to music I guess...
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Oh I did indeed misunderstand... apologies...
skycamefalling said:
Why don't you set the ring volume to 0% (don't press silent or vibrate, just set the ring volume down) and leave the system volume where you want it?
Works without problems here.
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Does setting ring volume to 0% make the phone vibrate?
Cause not hearing any ringing or getting any vibrating might be just as bad XD
Shadowdh, I was being a bit vague/mixed up, so the fault is mine. No need for apologies
Nippero said:
Does setting ring volume to 0% make the phone vibrate?
Cause not hearing any ringing or getting any vibrating might be just as bad XD
Shadowdh, I was being a bit vague/mixed up, so the fault is mine. No need for apologies
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dude you haven't even tried it and yet you already commented on it .heh
the answer is NO it doesn't set to vibrate not just yet. if you click you're speaker icon on your top left screen(almost) it will pop you up a volume panel which consist of left: the system sound and the right: the phone speaker sound consists of six levels each top most being the highest and bottom being 0%. then below a setting of 3 radio buttons for ON, VIBRATE, and OFF.
now setting the right slider to bottom most and setting the left slider on top most gives you full system sound but 0% phone speaker sound. the radio button is autonatically still at ON and not VIBRATE by then. that is your only choice so far.
another problem afterwhich is, you won't hear any phone ring whenever someone calls you up even through your earpiece. that's just darn. I guess it's just a winmo device problem aprt from your previous phones. SEs I guess.
things SE didn't consider to take a look coz SE people lifestyles are music, camera,and or business and or both.
one more thing, when you turn your volume maxed up. you phone will ring even when the earpiece is plug. there's just no setting to turn it off. I mean for silent users who lstens to music by earphones, most of the time they like it that the speakers are just off and every sound just goes by the earphones. There is simply no setting for that.
in previous model of SE's whenever you plug an earpiece and the phone recognizes it. the phone automatically turns to headphone mode, which utilizes only the earphone as the source of sound and nothing else UNLESS specified in the settings. there has been an issue that users forget to unplug their earpieces that they misses x number of calls the whole night while their phone vibrate silently on their bags or table with their earpieces plug. That is the reaon SEs newer models after k750i I think coz I got a k750 and a w800i which is consecutively released. the w800i and so forth features a earphone mode setting but their phone speakers still rings as well as sounds when an sms goes in even if the earpieces are plugged, without a setting to disable it.
It just the way it is, and some people still need that feature. Like me. I don't want people to hear my phone ringing in public places like a market, street at dawn or related areas. Whenever I wanted to listen to music when someone calls, send an sms, the phone just simply sounds off, publicly.
Another comment/workaround a read is a null tone. Might work, but you have to manually set a null tone for calls, as well as for SMS. without any automation like a uh NULL profile perhaps.
Nippero said:
Does setting ring volume to 0% make the phone vibrate?
Cause not hearing any ringing or getting any vibrating might be just as bad XD
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I've set my phone to always ring AND vibrate on incoming calls (so I recognize incoming calls even if the music in my living room is very loud ). So if I decrease the ring volume to 0% it does vibrate.
this is like saying i wanna close my eyes and still be able to see something.
As a more lateral solution, have you tried using something like SPB Phone Suite to set either manual or time based profiles?
I'm thinking you could have something like a travelling profile with bluetooth on and sound on and a school one with the phone/system on vibrate and bluetooth off. You could then either change manually with two clicks of the home screen or have it change automatically dependant upon time.
ill always use flightmode! easy and safe...
skycamefalling said:
I've set my phone to always ring AND vibrate on incoming calls (so I recognize incoming calls even if the music in my living room is very loud ). So if I decrease the ring volume to 0% it does vibrate.
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i do it this way too when i´m in school^^
skycamefalling said:
Why don't you set the ring volume to 0% (don't press silent or vibrate, just set the ring volume down) and leave the system volume where you want it?
Works without problems here.
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the problem I encounter here is that phone calls are muted and it's great, but it will still ring through the speaker if an sms is received
any solutions?
this makes it impossible to listen to music at quieter (and most usually boring) places!
Possible Solution
I'm not sure if this works on the ROM you're using, but I'm using Touch-IT 3.5 and it allows me to automatically put the phone on vibrate during appointments.
You could set your classes as appointments and not need to worry about it from then on.
Hi Folks,
Happy HD7 user here, have had it a few weeks and really love it vs my previous phones.
However i have noticed that at varying periods of time that the sound seems to just stop working ? I noticed this most recently with alarms not going off, id often wake to the phone vibrating but no sound ? It wasnt set to vibrate either. When going to unlock the phone (Company enforced policy) the normal button taps also do not sound.
When making a call while the phone is in this state there is no sound what so ever on either end of the phone..
Soft resetting cures, but has anyone else had the same problem.
Phone is running o2 latest firmware (phone is unlocked and on the Vodafone Ireland Network).
I've had the sound stop working for music before, but I didn't try making a phone call or have an alarm go off while it wasn't working, so I can't say if all those things were affected. I assume they would be though.
Soft reset does fix it (until it does happen again, seems to be really random)
I came here looking to see if anyone was having this issue, to determine if it was just my hardware, or if it is software related.
I have noticed that at varying periods of time that the sound seems to just stop working; ie. vibrating but no sound on alarms, and the normal button taps not producing sound when going to unlock the phone.
However, when making a call while the phone is in this state, I can hear the called party fine, but they can not hear me at all.
A soft reboot solves these issues for me as well.
I am hoping that the Jan. update corrects this issue, because I do enjoy the HD7 very much.
had the same problem, it was caused when i set the alarm and the alarm was setting off but could not wake me, so the alarm was like ringing for hours, then when i woke up, i see in my screen the snooze and dismiss buttons. so i press dismiss.. but the all sounds from phone were gone...(rings, notfications, music).. i had to softreset the phone to get it working again.
I think that the problem is that the phone take a deep sleep if you push it off. Perhaps MS reduce the cpu power or clock speed in Standby-Mode to save battery life.
I dont know it shure, but the phone responds same as my old blackstone with installed
nueClockControl which allows you to change the clock speed.
Regards
gc
I'm having the sound issue but soft reset didn't help. Any other thing that I can try to fix it?
Hey guys,
I've noticed that my phone's Loudspeaker stays on and does not turn off (it makes a quiet shshshshshsh sound) as usual after 2 or 3 seconds after playing a sound it should turn off. but it doesnt.
This happens randomly, and i cant find exactly when it happens, and i have to soft reset the phone to make it right.
it uses a lot of battery power. when i feel that the phone eats up battery, i put the phone near my ear and there is shshshshshsh noise.
but after soft reset, it has great battery life.
any reason?!!
I just noticed this sound today! it is weird! wth is up with it? is htc aware?
erebusting said:
I just noticed this sound today! it is weird! wth is up with it? is htc aware?
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Click to collapse
So this is not my phone's problem only. I think the os causes the problem.
I've found that this happens after receiving SMS, if i'm in sms page (where i type message) and screen is turned off.
(in the sms page it playes a ding sound instead of sms tone. but sometimes when screen is turned off, it plays both 'Ding' and sms tone. in this case loudspeaker stays on with a noise, and eats up battery)
It should happen with every WP, so dont be worried.
Regards,
SL55
same speaker problem with my HD7 !
any solution ? i don't think other phones have same issue. most probably it is HD7 bug.
Shahab2500 said:
Hey guys,
I've noticed that my phone's Loudspeaker stays on and does not turn off (it makes a quiet shshshshshsh sound) as usual after 2 or 3 seconds after playing a sound it should turn off. but it doesnt.
This happens randomly, and i cant find exactly when it happens, and i have to soft reset the phone to make it right.
it uses a lot of battery power. when i feel that the phone eats up battery, i put the phone near my ear and there is shshshshshsh noise.
but after soft reset, it has great battery life.
any reason?!!
Click to expand...
Click to collapse
Mine does this also, when it stays on i get no message tone or ringtone when i get a call or text, its very anoying! if i re start the phone it's ok for a while.
I'll be darn if I can figure out what is going on here.
4.1.2, stock except for custom kernel brick bug prevention.
I've had this rom running since it was released (this is a note international, GBT via amazon, used in the states)
Never had an issue, but I've started to notice a couple missed calls. Today, I saw what was happening.
Incoming calls, the ringer only rings for maybe 1/2 second, phone continues to "ring" but you never hear
anything! It's like it has been silenced as if you quickly pressed a button. That's how it acts without bluetooth.
If I have my bluetooth (jawbone ERA) turned on, SOMETIMES, if the screen is off, it NEVER rings, on the speakerphone
I'm using to dial my Note, I hear it ring 2 times, then go directly to voicemail. Sometimes it does that, sometimes it does
not, otherwise, the phone ringtone plays for a split second, headset continues to ring normally. Screen shows the incoming
call, but no ringtone. I haven't tweaked, installed, updated anything to cause this. Just one day it started doing it.
I'm about to do a clear reset, but it's just a PITA to set it up. Device is going on 18 months old, first issue I've really had
with it other than a bad USB port or a worn battery.
Any clues?
edit: Found the issue...I use call control as a phone number blocker. In settings, I had on for blocked calls, "remove partial ring" turned on. Once that was turned off, everything started working.