"Sync is currently experiencing problems." - Captivate Q&A, Help & Troubleshooting

I was trying to refresh my facebook widget and it said to log in. I tried and it said "Facebook account is already added in account manager." So I went to contacts>menu>more>Accounts and turned sync Contacts off and back on for my facebook accout and got "Sync is currently experiencing problems. It will be back shortly." I think this may be an AT&T issue, just wanted to ask if anyone else is having this problem.
I am stock. Everything up to date.

I'm having the same problem with Facebook and Twitter. I can't login to either of them and it's really annoying. I don't know what to do.

I think it is at&t. Could be getting ready for an update? I dont think so, but never know.
Sent from my SAMSUNG-SGH-I897 using Tapatalk

Working again.
Sent from my SAMSUNG-SGH-I897 using Tapatalk

i am facing this issue for past one month when i try to sync my facebook contacts using social hub. The thing its only problem with one of my account. My other account is sying properly. I tried every known setting but still no success. i can find any option in facebook that enables or disable this thing. Any help please

Was having some issues with Facebook today. Not on At&t here.

This is a FB server issue, not the phone or AT$T. It happened about a month ago and took several days to clear up.

Miami is correct Facebook has had several issues in the past few months. The other thing that i have noticed that can cause this is if you suddenly lose service or try to switch from 3g to wifi.
Sent from my SAMSUNG-SGH-I897 using XDA App

I ran into a similar problem when I tried to disable Facebook, Twitter and Flicker on my IncS. It appears to happen when the database on the phone gets into a "bad" state and then it can't manage to sync--but will keep trying (and my phone did so constantly, draining the battery extremely quickly).
The fix in my case was to go to Settings -> Applications -> Manage Applications -> Contacts Storage and then hitting the "Clear Data" button.
Be sure to have a backup of your contacts on the phone e.g. with Titanium Backup.

Related

[Q] Gmail Sync issues

I am experiencing some unusual Gmail issues the past week...
The problems have been seen running CM6 RC3 as well as FRF91 STOCK. I've also tried both the latest "official" radio as well as the Korean radio.
Gmail delivers to the phone without issues, but after marking emails read, Gmail on any PC I've used does not show those emails as read.
Also, any reply or new email that I send sits stuck in the outbox. Checking on the PC does not show that the message sent.
The phone has plenty of available memory. It has been rebooted time and time again. Caches have been cleared out.
Any ideas as to what the issue might be and how I can remedy? Needless to say, this is rather upsetting, not to mention is defeating one of the purposes that I got the phone for.
Any feedback is appreciated!
Try this:
http://www.google.com/support/mobile/bin/answer.py?answer=113869
Sent from my Nexus One using XDA App
Thanks, I'll give that a whirl!

Gmail and activesync not working

Anybody else having problems in which their gmail account doesn't sync their email unless they manually refresh? I don't see a setting that may have got this set to Fetch verses Pull, and i don't think that is possible to change with gmail. I am rooted. And am depending on wiping to see what happens. But i figured i would see if anyone else was experiencing this.
Sent from my DROID BIONIC using xda premium
Did eventually get this working. First tried unrooting. That was a no go. Then just Wiped the device to start from scratch and that seems to have worked.

Phone connecting by itself

Hello,
This is driving me crazy.
I come from iOS. I could use my phone and it was only connecting to the internet when needed. Though I could still receive push notifications.
Now my problem is that my One keeps connecting to h+ whenever it feels like it.
For example I could be idle in the menu or exit an app or unlock the screen...and the damn thing would enable a connection, checking god knows what.
If I disable auto sync then the problem sorts itself but I guess I wouldn't receive any gmail or facebook notifications anymore.
I tried only checking gmail, chrome and fb under accounts and sync, but problem is still there. A real pain as I'm pretty sure it eats my battery by connecting often.
Ps : contacts are on the phone and I unchecked the box that allows user to get contacts from Google contacts.
Sent from my HTC One using xda app-developers app
Deleted.
Update : sync off doesn't fix anything.
Is there a way to see which program tries to connect ?
Sent from my HTC One using xda app-developers app
So I wiped everything, and installed Maximus, AHRD & Trickdroid one after the other to check things out. Always ending in a way that didn't please me. So I started to install app after app and checking between each install.
Things started to get messy when using ChompSMS. The damn thing seems to connect to the internet almost every damn time you send a message.
Then, I also saw that Blinkfeed needs to load images even though it's set to update on Wifi, so I removed every news feed just to make sure - problem solved for this one (not using it anyway).
Now, there's way more connections being enabled, so I'm pretty happy. Still a few but I guess that's ok. I will monitor them tomorrow upon rebooting the phone but so far, beside :
- Facebook (push)
- Google services (probably for hangout)
- Twitter (god knows what)
There are almost no "unexplained" connections anymore (only 2 remains, but I'm pretty sure they are OS related). I will probably check out a firewall tomorrow afternoon and see if I can configure it correctly, but seeing that there are quite a lot of core programs that needs to be able to go on the internet, that might prove to be a challenge.
But I'm quite happy with the way things are turning out. Goddamn ChompSMS...and if I disable internet access via a firewall, it won't be able to receive/emit MMS. So I'm back with the stock app for now (which lacks some iphone-sque smilies, and some emoji icons)

Delayed or no push notifications at all when phone is sleeping

So I searched and was not able to find anyone complaining on not receiving push notifications (whatsapp msgs, Gmail, Facebook messages etc) when the screen has been off for 10 minutes or more either on wifi or mobile data.
It has been happening to me since day one and it is surely not a Smartsync issue like we had on the HOX as it also happens during the morning.
So to explain better, if my phone's screen has been off for about we 10 minutes or longer then no push notifications come. Instead they are all flooding in as soon as i turn the screen on again.
Of course i have the power saver turned off, wifi sleep policy to never turn off, automatic sync on etc.
Please note that this happens both on wifi and mobile data. In fact the situation on mobile data i believe is even worse.
Anyhow below is a nice thread about the exact same problem.
http://productforums.google.com/forum/m/#!topic/mobile/SQH6JnIFYcQ
Does it happen to anyone else owning the One?
Please share your thoughts.
Thanks
Swiftkeyed from my Renovated HTC One
Do you have "Sleep mode" enabled in the Power settings menu?
Do you have sleep mode off
Sent from my HTC One using xda premium
GonzoDuke said:
Do you have "Sleep mode" enabled in the Power settings menu?
Click to expand...
Click to collapse
Nope. I have gone through all these settings mate. All how they should be but still no luck...
Swiftkeyed from my Renovated HTC One
expertzero1 said:
Do you have sleep mode off
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Sleep mode is indeed off.
Swiftkeyed from my Renovated HTC One
DanteGR said:
Nope. I have gone through all these settings mate. All how they should be but still no luck...
Swiftkeyed from my Renovated HTC One
Click to expand...
Click to collapse
Hmm, have you tried going to the "Accounts & sync" section and then checking each account individually
to make sure that sync is enabled for each one. Even though Auto sync is on, some accounts may need to be enabled manually.
I find i have to do this after restoring from a Titanium backup otherwise nothing syncs. Just make sure the sync icon is highlighted for all of them...
GonzoDuke said:
Hmm, have you tried going to the "Accounts & sync" section and then checking each account individually
to make sure that sync is enabled for each one. Even though Auto sync is on, some accounts may need to be enabled manually.
I find i have to do this after restoring from a Titanium backup otherwise nothing syncs. Just make sure the sync icon is highlighted for all of them...
Click to expand...
Click to collapse
All of the accounts auto sync is enabled my friend. That's not it.
Swiftkeyed from my Renovated HTC One
DanteGR said:
All of the accounts auto sync is enabled my friend. That's not it.
Swiftkeyed from my Renovated HTC One
Click to expand...
Click to collapse
In that case I'm stumped
DanteGR said:
Sleep mode is indeed off.
Click to expand...
Click to collapse
What about "Power Saver"? There are four separate things Power Saver does (and you can choose which are actually activated) - one of them is to turn off the data connection when the screen is off. (This is a separate setting from "sleep mode").
DanteGR said:
So I searched and was not able to find anyone complaining on not receiving push notifications (whatsapp msgs, Gmail, Facebook messages etc) when the screen has been off for 10 minutes or more either on wifi or mobile data.
It has been happening to me since day one and it is surely not a Smartsync issue like we had on the HOX as it also happens during the morning.
So to explain better, if my phone's screen has been off for about we 10 minutes or longer then no push notifications come. Instead they are all flooding in as soon as i turn the screen on again.
Of course i have the power saver turned off, wifi sleep policy to never turn off, automatic sync on etc.
Please note that this happens both on wifi and mobile data. In fact the situation on mobile data i believe is even worse.
Anyhow below is a nice thread about the exact same problem.
http://productforums.google.com/forum/m/#!topic/mobile/SQH6JnIFYcQ
Does it happen to anyone else owning the One?
Please share your thoughts.
Thanks
Swiftkeyed from my Renovated HTC One
Click to expand...
Click to collapse
Well i do have this problem. I have all the settings correct but mails and whatsapp wont sync at times for an hour or so. Sometimes it works well and sometimes it does not. ive tried using different roms but its the same.
If your phone is rooted try wiping data for "Google Services Framework" and Play Store, wipe cache and dalvik cache, remove your accounts, reboot, re-add your accounts and wait for it to sync.
Let us know the results.
Sent from my GT-I9300 using Tapatalk 2
bnbasarir said:
If your phone is rooted try wiping data for "Google Services Framework" and Play Store, wipe cache and dalvik cache, remove your accounts, reboot, re-add your accounts and wait for it to sync.
Let us know the results.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
This. I had this problem before too and tried a bunch of stuff and it went away. The problem is i dont know what fixed it, but it was one of these things in the post. Also try deleting all your saved wifi networks, and connecting to them again.
This solution will come with consequences tho. Google Services Framework (GSF) is responsible, besides other things, for C2DM which basically is "push notifications".
Most of Google apps as well as other apps receiving notifications rely on C2DM. Reseting the data for GSF will most probably solve the issue but bear in mind that you also might need to clear data for apps relying on GSF. That means setting up apps like Whatsapp, Viber, Gmail, Facebook, Twitter etc. from scratch.
Sent from my GT-I9300 using Tapatalk 2
Ι've started having problems with push notifications since a couple of days.
I'm not sure what's going on but it's frustrating.
I've googled around and I've seen various problems, especially in the Nexus 4 and some older HTC phones. It seems to be more of an Android problem than a model specific. Various solutions are proposed but with no apparent success (except using an app that wakes the wifi, but needs rooting).
I'm full stock with nothing fancy.
Situation:
Wi-Fi on - No Power Saver, WiFi Always On, No Sleep Data etc
After about 10 minutes give or take with the screen off Whatsapp, Hangouts, Facebook messages etc come with a big delay.
Only Viber seems to work perfectly. I've tried various times and each time the messages I sent to myself from other phones or the PC came with a delay of about 5'-10' with the exception of Viber.
I still haven't tested this with other wifi networks.
I'm almost sure that this delay is relatively new. If the phone "wakes", then the messages are instantly delivered.
3G on
Although I haven't tested it that much, it seems that everything works fine when using Data connection.
Any ideas? Are there any other options on the phone that I should try toggling?
Ι believe that WA, FB and Hangouts were updated these last days or am I wrong?
I am able to get push notifications using Exchange Activesync with a Google Apps gmail account, through the HTC One stock email program.
However, setting up my personal gmail account in the gmail app, I get no push notifications whatsoever, I have to manually check the app to receive my emails, which is pointless...
I have checked all my settings and I can't see anything amiss, this hasnt worked since purchase, but its beginning to really grind on me, as I need to know if I have an email...
Could anyone assist?
LG 70 works now...
GonzoDuke said:
Hmm, have you tried going to the "Accounts & sync" section and then checking each account individually
to make sure that sync is enabled for each one. Even though Auto sync is on, some accounts may need to be enabled manually.
I find i have to do this after restoring from a Titanium backup otherwise nothing syncs. Just make sure the sync icon is highlighted for all of them...
Click to expand...
Click to collapse
I know it's not its thread but, auto sync was turned off in my LG70,as soon I turned it on the notification issue got solved, now I'm able to receive messages when screen off. Thanks!!!

Not receiving push gmail and whatsapp on wifi

I'm experiencing problems with Gmail and whatsapp: whenever I'm on my home wifi the push does not work. But more problematic, sometimes it does work. Next to that when I go into whatsapp after a day of no messages they all arrive at once.
So I'm able to receive messages and Internet works, but the push services doesn't work most of the time! I'm not on stamina mode or any other battery app (BTW battery of my z1 is worse than my sp).
Does anyone have an idea how to find out if there's a culprit or what settings I've messed up?
Sent from my C6903 using Tapatalk
So nobody has a clue I gather?
To my look like the Auto-Sync is OFF so turn it ON. If is already ON probably Gmail and Whazzuppe is not in the list so you have to addict it manually + Add Account.
eclyptos said:
To my look like the Auto-Sync is OFF so turn it ON. If is already ON probably Gmail and Whazzuppe is not in the list so you have to addict it manually + Add Account.
Click to expand...
Click to collapse
Thanks for thinking with me, though that is not the case! Sync is on and it works perfectly on other wifi networks.
I can report a more peculiar fact: pinging google.com with Fing results in 100% packet loss, though pinging for example tweakers.net gives me an average of 40msec. Strangely I can brows to www.google.com in Chrome... It seems as though there's something very wrong with my Z1 because pinging Google.com with my Xperia SP does work!
Any news on this?
I'm experiencing the exact same problem. It has been around for at least a couple of months on my Nexus 4.
Most of the times I don't receive any push notifications. I need to open the app manually, wait a couple of seconds, and then all the new messages come in.
Here is what I tried so far:
- Notification settings for each app
- Reinstalled complete OS
- Background data is allowed
- Wifi policy is "Keep Wi-Fi on during sleep" -> Always
- I don't have any battery savings or task killer apps
http://forum.xda-developers.com/showthread.php?t=2599417
I also tried this, and now I only have the OS and Whatsapp installed. But the problem persists.
I have the same problems since KitKat.
Sometimes I have to open the app to become the messages.
I had this problem with 681, then I done a full wipe and installed the 757 rom.
But i also have this problem....
So as it turns out, the problem only exists in my wifi at home.
When I'm at the university everything works fine.
I also noticed that facebook and instagram are very slow on my phone at home.
And only the apps, not the websites.
(this also has been around for a couple of months)
Having the same issue with my HTC M8. Guess I just have to find out what settings are causing this on my router.
Edit: Fixed it. My VPN's DNS servers were blocking push. Changing them back to googles DNS brought push back.
Actually, I was also facing the problem. I tried to get it solved by uninstalling all the recently downloaded apps, but it didn't work for me. And I couldn't uninstall all the apps.
Then I got the idea that it may be because of some setting on my router. I don't know much about router settings. So, I finally installed the VPN App Opera Max and it worked. It was a big relief for me.
Sumit_kr said:
Actually, I was also facing the problem. I tried to get it solved by uninstalling all the recently downloaded apps, but it didn't work for me. And I couldn't uninstall all the apps.
Then I got the idea that it may be because of some setting on my router. I don't know much about router settings. So, I finally installed the VPN App Opera Max and it worked. It was a big relief for me.
Click to expand...
Click to collapse
Max does not change DNS settings so in theory it shouldn't fix this issue. It's possible that your issue was unrelated to this one.

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