[Q] Cannot Get Mac to recognize Captivate - Captivate Q&A, Help & Troubleshooting

Hey All,
I just picked up my Captivate last night and have been fooling around with it ever since. The only problem I'm having is that I can't get my Macbook Pro to recognize the Captivate or the SD card (kind of huge since I had wanted to root).
I have tried USB debug mode and got it to recognize once when the external sd card was not in the phone, but since that one time it will not recognize.
I ran Disk Utility and can find the internal sd card there, but it is not being recognized on the Desktop or in DoubleTwist.
Any help would be appreciated!
Will

Moved to Captivate Q&A.

Please ask this question in the q&a section. This the development forum.
Sent from my liberated Captivate via XDA App.

When you plug your phone into the usb pull down the notification window. There should be something that says mass storage. Click, select to mount. You should be able to see it then
Sent from my SAMSUNG-SGH-I897 using XDA App

i m having the same issue...
my phone mount with no problem to my imac and bootcamp xp and to my powermac g4, my macbook pro doesnt detect my phone at all, not even in system profiler, i dont get the network prefs, popup but my phone detects my macbook, connects and charge. running latest os 10.6

I am having the same issue and have followed every troubleshooting guide I could find online with no success getting my macbook to recognize the captivate. The only workaround I have use for the last few weeks is to transfer files via bluetooth exchange but this is a little inconvenient when transferring large movies or even a few albums at once as it takes so long. If anyone has any other suggestions they would be helpful.

Try enabling debug mode on your phone. Settings-Applications-Development-USB debugging.
Sent from my SAMSUNG-SGH-I896 using XDA App

Related

My N1 and Windows 7(No connection while USB mode)

It seems that when I try to connect my n1 to my CPU, my CPU can not recognize my n1 SD card while its in USB mode.
I am currently running window 7 32b. I thought it was my windows that was faulty so reformat my CPU with fresh copy of windows. However that was not the case. So I tried my other computer running windows XP and it picks up the SD card instantly. So I tried a new SD card in my N1 tried it again. Didn't work. I am confused. Everytime I need to transfer files from my CPU to my n1 I have to pull out the SD card. Its strange. All the drives were installed correctly but it will not detect. Other CPU will detect. Is anyone having this issue with windows 7 on your computer. I wan to fix this. Its really getting annoying. Please if you guys have any ideas let me know. I even called HTC and they figured out its my CPU not the phone. And I agree. It works on other windows but not my windows 7.
Sent from my Nexus One using XDA App
Make sure usb debugging is checked marked before trying to mount....See if that works
Sent from my Nexus One using XDA App
USB debugging works fine. I am able to use adb commands. Funny thing is phone thinks its in USB mode. There's got to be some driver issue or something. Drivin me crazy.
Sent from my Nexus One using XDA App
If all else fails...get one of those WiFi file transfer apps. Way, Way, Way faster than transfering through the USB cord on the N1 (tops out at 2mbps).
SiNJiN76 said:
If all else fails...get one of those WiFi file transfer apps. Way, Way, Way faster than transfering through the USB cord on the N1 (tops out at 2mbps).
Click to expand...
Click to collapse
What's the app call? Yeah I can't find what's wrong. Spent three hours. This sucks.
Sent from my Nexus One using XDA App
Try Websharing. That's what I use.
Thx I will give it a try.
Sent from my Nexus One using XDA App
Try another PC. My Home PC that I built used to recognize it... then stopped... then wouldn't for weeks... and just the other day I noticed it found it (after a minute).
Today on my netbook (EeePC 1000HE) it gave me fits a few times before coming up.
Nothing really changed on my Home PC really and USB sticks would read just fine, but not my N1. I know I reset the thing many times without success so finding it working was surprising.
One thing I use are my existing mini-usb cables and I picked up these little mini-micro usb converters. Perhaps those are flaky?
cdtan99 said:
Try Websharing. That's what I use.
Click to expand...
Click to collapse
Yup, that's the one I use.
Pushed Here From My N1

[Q] Optimus 2x on mac os X

I recently got the new LG Optimus 2X and im having some real headache over it..
The thing is that it refuses to mount its sdcard on my macbook (10.6.6).
I tryed pretty much everything short of injecting valium, but it simply will not comply.
So could anyone please help me before my hair turns gray and falls off?
It pops up on win xp, both on a pc and in a vmware xp system on the mac, so i assume that its not using the default mass storage system anymore, some google searches hints that its using a semi-proprietary system similar to some mp3- and media-players.
So far ive been using my old phone as SD card adapter, and i also have a wifi network (rarely used, using mobile internet on a usb dongle) for ftp transfers.
But that aint enough, i need to be able to transfer audio/video files aswell as games/apps and backups to/from my phone in a easier fasion than adb push or ftp.
i really like the phone but im concidering returning it and buy a mac compatible phone instead.. but there are no other tegra phones available atm...
Does it use MTP? If so, check out http://www.wentnet.com/projects/xnjb/
I have a Tegra powered tablet (Advent Vega) and my MacBook Pro sees the sd card when mounted no problem.
You could also look at a program called Syncmate. Mac client and free Android version
XNJB is a no-go.. Will not detect a device.
Googlesearch mac with optimus x2 only reveals mac address related links or sites containing the words in different topic lists.
syncmate is a internet-solution, nothing gets synced locally..
And that is simply not an option when i want to transfer +1gb files (at the best of times i reach about 150k/s, usually around 10-30k/s)
Seems to work fine on my MacBook Pro.. no problem at all!
I have some trouble with the phone not detecting the second SD card, solution for me was to uncheck "USB Debugging" while it was plugged in.
Or
Plugout
Disable USB-Debugging
Plug in
Dangerous one: (This might damage current content on your SD-Card, i take no responsability)
While Phone is live
Plug out the SD
Phone goes belly up about it
Says it might be damaged and needs to be reformated
let the phone reformat the SD-Card
Plug the phone back in the Mac
Poof SDcard once again viewable
^^ Above is not recommended, and i can not explain why it worked. also i do not know if it might damage other components of the phone. But mine looks to be just fine and the SD-Card is performing as intended.
Why it is so hard for the Computers to see the external SD is a good Question, i have had the same issues with my windows 7 PC .. USB debugging seemed to be the fix initially.
xarvox said:
I recently got the new LG Optimus 2X and im having some real headache over it..
The thing is that it refuses to mount its sdcard on my macbook (10.6.6).
I tryed pretty much everything short of injecting valium, but it simply will not comply.
So could anyone please help me before my hair turns gray and falls off?
It pops up on win xp, both on a pc and in a vmware xp system on the mac, so i assume that its not using the default mass storage system anymore, some google searches hints that its using a semi-proprietary system similar to some mp3- and media-players.
So far ive been using my old phone as SD card adapter, and i also have a wifi network (rarely used, using mobile internet on a usb dongle) for ftp transfers.
But that aint enough, i need to be able to transfer audio/video files aswell as games/apps and backups to/from my phone in a easier fasion than adb push or ftp.
i really like the phone but im concidering returning it and buy a mac compatible phone instead.. but there are no other tegra phones available atm...
Click to expand...
Click to collapse
On the Optimus 2X you need to activate yourself the USB Mass Storage mode, Go on Applications -> Settings -> SD Card & Phone Storage -> Mass storage only
Desmopro, i already tryed that.
The mass storage setting disables the adb debug tho.
My computer can see the device in system profiler, a hardware list,
And adb devices lists it aswell, but disk utility can't see any connected storage,
mounted or otherwise.
xarvox said:
Desmopro, i already tryed that.
The mass storage setting disables the adb debug tho.
My computer can see the device in system profiler, a hardware list,
And adb devices lists it aswell, but disk utility can't see any connected storage,
mounted or otherwise.
Click to expand...
Click to collapse
What version of OSX you use ?
In terminal, can you see the device (on /dev) ?
Think to reinstall a combo update, to clean up your system
If you use 10.7 beta and you are a developper or a beta tester, send a report to Apple
If you use 10.7 beta found on bittorrent, downgrade to 10.6
The Optimus 2X dont use MTP but the old mass storage method, so there is normally no problem to use OSX with
Im using 10.6.6.
Its strange, my htc hero mounts just fine, without any hazzle or inconvenience, but the optimus will not show..
I finally did find the issue tho, as soon as i eject the external sd-card (remove it physically), the internal storage pops up without a hickup.
But as soon as i insert the sd card, the mounted card stops responding, folders wont refresh, file copy stops and the only option is to eject the media from finder.
So regardless of what i try, i cannot get the external card mounted on my mac, even tho it works fine on pc.
..ive been using my sd card from my hero from the moment i got the phone..

[Q] Yet another no pc connectivity problem

Hello,
I know that there are countless other threads about this issue all over the Internet, but many of them are from a year ago and none of them have helped me yet.
I've installed every driver recommended from these threads, I've restarted my phone, my computer(s), tried a different cable, USB Debugging on and off, reformatted the internal SD card, and still no luck. Kies doesn't recognize my phone. It doesn't show up in device manager or as an extra drive.
Using TW Launcher. I plug it in, select Mass Storage, hit "Connect USB Storage." It says that USB storage is in use. Yet there is no activity on my PC to indicate as such.
I can't get my Captivate to connect to a computer.
It used to connect just fine up until I upgraded to Froyo.
Is my phone a hopeless case that needs replacing, or am I missing something along the way here? I'd love to root it or at least roll back to 2.1 somehow.
Thanks so much for looking and for any help.
Reboot into download and connect to computer, see if that works.
Sent from my SGH-I897 using XDA Premium App
manske90 said:
Hello,
I know that there are countless other threads about this issue all over the Internet, but many of them are from a year ago and none of them have helped me yet.
I've installed every driver recommended from these threads, I've restarted my phone, my computer(s), tried a different cable, USB Debugging on and off, reformatted the internal SD card, and still no luck. Kies doesn't recognize my phone. It doesn't show up in device manager or as an extra drive.
Using TW Launcher. I plug it in, select Mass Storage, hit "Connect USB Storage." It says that USB storage is in use. Yet there is no activity on my PC to indicate as such.
I can't get my Captivate to connect to a computer.
It used to connect just fine up until I upgraded to Froyo.
Is my phone a hopeless case that needs replacing, or am I missing something along the way here? I'd love to root it or at least roll back to 2.1 somehow.
Thanks so much for looking and for any help.
Click to expand...
Click to collapse
I had a similar problem and it was definitely a hardware problem. At first it was recognized but then it would only charge via the pc - multiple windows 7 computers would not recognize it. However, a few times it would start installing and then say "disconnected" or something like that. One of those times that I "jiggled" the connector on the phone, it started installing the driver and I didn't touch it and it finished and worked. I disconnected and reconnected and nothing again... I got another refurb and no problems at all.
Well I'll try a few more times. Just glad the Thrill is almost out and I can enjoy that one for 10 months before something better comes along
Thanks for the help

[Q] Streak 7-USB driver for vista/XP Help

Hey Folks, I am a noob and stuck. I just got wifey the Dell Streak 7 on black friday special and being that its running Honeycomb, there is no USB driver. I called "Dell" which was a joke and after talking to several people I was told that the drivers wont be out there for several weeks.. (WTF).. I have gone through most of the forums for info but stuck.
I have a laptop running Vista, and my work computer that is running XP and need direction as too what I need to download to get the show on the road. I just want a way for me to access the tablet or SDcard through the USB cord.
I keep seeing references to ADB, and laslow site but those posts are referencing to those running Windows 7, or am I wrong. Any and all help for this lost noob would be gr8.
guyver08 said:
Hey Folks, I am a noob and stuck. I just got wifey the Dell Streak 7 on black friday special and being that its running Honeycomb, there is no USB driver. I called "Dell" which was a joke and after talking to several people I was told that the drivers wont be out there for several weeks.. (WTF).. I have gone through most of the forums for info but stuck.
I have a laptop running Vista, and my work computer that is running XP and need direction as too what I need to download to get the show on the road. I just want a way for me to access the tablet or SDcard through the USB cord.
I keep seeing references to ADB, and laslow site but those posts are referencing to those running Windows 7, or am I wrong. Any and all help for this lost noob would be gr8.
Click to expand...
Click to collapse
Ok if you bought it new with Honeycomb on it then you bought the wifi version I assume. Anyway, all Honeycomb devices switched protocols, they are no longer USB Mass Storage devices, they are recognized and media players, so you should see a Portable Media Devide under My Computer if you have the latest version of Windows Media Player on your laptop...
OK, THAT being said, in my personal opinion it's the worst decision Google could've ever made. SO what I do is install a little app called Samba File Sharing, which allows you to connect to the 7 as a network device and have access to it's SD contents just like any other device connect to your computer.
Hope this helps. You have to set up a few parameters like network name and workgroup and such but it only takes about 1 minute and well worth the trouble
cdzo72 said:
Ok if you bought it new with Honeycomb on it then you bought the wifi version I assume. Anyway, all Honeycomb devices switched protocols, they are no longer USB Mass Storage devices, they are recognized and media players, so you should see a Portable Media Devide under My Computer if you have the latest version of Windows Media Player on your laptop...
OK, THAT being said, in my personal opinion it's the worst decision Google could've ever made. SO what I do is install a little app called Samba File Sharing, which allows you to connect to the 7 as a network device and have access to it's SD contents just like any other device connect to your computer.
Hope this helps. You have to set up a few parameters like network name and workgroup and such but it only takes about 1 minute and well worth the trouble
Click to expand...
Click to collapse
Thank you for that tip.
Some devices require MTP, the s7 in this case isnt one of them. The s10 is though.
It's up to the rom maker to decide which one to use to use either MTP or USBMSD, depending on how the internal memory is organized.
Regardless MTP allows you to simultaniously access the device on a pc while using it on the device itself. With USBMSD you can only use it on one or the other.
The S10 has /sdcard as a symlink to /data/media, so you simply cant mount it or you'd unmount the entire /data partition (which would be very bad). The galaxy nexus is the same way, hence it requiring MTP mode.
The S7 has /sdcard as a seperate partition, I'm guessing mainly for the ability to simultaniously access it.
Fastboot+ADB.zip has every driver for every dell device.

[Q] Galaxy Note to iMac and Storage Question

How do I connect my phone to my computer? I prefer charging via my computer (not sure if recommend) and it would be nice to be able to put music and pictures on via my iMac (running newest version of Lion). I don't have an SD card, so maybe it's just not picking it up cause I don't have one?
But I downloaded the Android app, which says it requires Android 3.0 or higher, but I tried it and it just crashes whenever my phone is plugged in.
I don't understand the way the memory is done on this phone, why does it have "usb memory" and why does it have to load every time I turn the phone on?
Why isn't it all just phone memory? To me thats basically "you have 2GB for phone stuff, the rest is just for music and picture". Can you put apps on there? and phone stuff?
craiigman said:
How do I connect my phone to my computer? I prefer charging via my computer (not sure if recommend) and it would be nice to be able to put music and pictures on via my iMac (running newest version of Lion). I don't have an SD card, so maybe it's just not picking it up cause I don't have one?
But I downloaded the Android app, which says it requires Android 3.0 or higher, but I tried it and it just crashes whenever my phone is plugged in.
I don't understand the way the memory is done on this phone, why does it have "usb memory" and why does it have to load every time I turn the phone on?
Why isn't it all just phone memory? To me thats basically "you have 2GB for phone stuff, the rest is just for music and picture". Can you put apps on there? and phone stuff?
Click to expand...
Click to collapse
To Connect iMac with android, I recommend you androidfiletransfer (you Can find it on the web)
Difficult to explain the storage system of android but "sd card" is for internal storage while the common sd card is indicated as "external_sd"
norge-xda said:
To Connect iMac with android, I recommend you androidfiletransfer (you Can find it on the web)
Difficult to explain the storage system of android but "sd card" is for internal storage while the common sd card is indicated as "external_sd"
Click to expand...
Click to collapse
Like I said in my post. It says it requires 3.0 or higher. Note runs 2.6.3 so can't use it.
craiigman said:
Like I said in my post. It says it requires 3.0 or higher. Note runs 2.6.3 so can't use it.
Click to expand...
Click to collapse
Sounds odd to me, given that I have Note too.
Other way could be to install kies for mac, even though I read somewhere that the last version doesn't recognize Note.
The fact is that I used to have kies for mac on my macbook but I uninstalled it and the note is still recognized as usb storage (when I connect Note to usb, I need to connect the Note by clicking on "connect" on the notification window).
Does usb icon appear on your notification bar?
Other possible problem could be Lion, I use snowleopard so I can't say if the problem is due to the new iOSX.
Bytheway, just to answer your other question: no, it's preferrable to charge Note via domestic plug. The charger is 1A, specifically for Note
norge-xda said:
Sounds odd to me, given that I have Note too.
Other way could be to install kies for mac, even though I read somewhere that the last version doesn't recognize Note.
The fact is that I used to have kies for mac on my macbook but I uninstalled it and the note is still recognized as usb storage (when I connect Note to usb, I need to connect the Note by clicking on "connect" on the notification window).
Does usb icon appear on your notification bar?
Other possible problem could be Lion, I use snowleopard so I can't say if the problem is due to the new iOSX.
Bytheway, just to answer your other question: no, it's preferrable to charge Note via domestic plug. The charger is 1A, specifically for Note
Click to expand...
Click to collapse
There is a USB logo on the notification on my phone. And when I go into setting on my iMac it says connected android, but can't click on it from them. and it doesn't show anywhere else.
On my sisters android whenever I would connect it it would pop up with something on her phone choosing what mode to put the phone in. Not doing that on my one.
edit: I've downloaded Kies.. but isn't picking up my phone.
edit 2: Says it only works with certain phones
Try Airdroid if you're on the same network, it's a pretty awesome app.
Sent from my GT-N7000 using XDA
Why dont you just use the mass storage mode? Plug it in and the internal memory will show up like a usb drive on your desktop.
are you using mtp mode or have you selected usb debugging?

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