I have a samsung galaxy s that has been updated to android 2.2 (JM7)on vodafone the phone has been repaired once as it dropped received calls. The problem I now have is that when I make a call i can hear someone perfectly but my words are mumbled and sound distant and they struggle to hear what I am saying. Does anyone know of a fix for this! it is driving me mad I don't want to send the phone off to be fixed again as this takes a week. It does not happen all the time and is nothing to do with the reception. Checked the microphone on sounds recording and it is fine.
It is nothing to do with the placement of my hand over the microphone when making a call as I already have tested this. I also do not think the microphone is dodgy as it does not happen all the time. I have a feeling it might be a firmware problem but I am on the latest update according to KIES.
Can anyone help on the community . It is really frustrating because I like the phone but it is not much use if people cannot not here me! is there any fix for this. Spent ages on the internet and cannot find anything relevant.
well don't trust kies..
don't know JM7 but your firmware might be the issue.
try a newer one if possible.
Related
Hi
I was wondering if anyone has encountered the following problem...
When I make a call or receive a call the person on the other end of the conversation says that I sound really quiet and that they can barely hear me. I have tested this myself and found the audibility very poor.
I've a Eurpoean model, operating on the o2 network in Ireland
Please don't flame me and tell me I should have searched as I have read the other thread on "call voice quality issues" and this is a seperate issue as in that thread they claim that they sound robotic to the other person whereas I sound fine but just barely audible
Any help would be greatly appreciated as it is a major issue with the phone.
Also please ignore my signature as I haven't had a chance to update it and I've a very poor internet connection at the moment so I can't do it right now
Thanks
Hi,
I'm also using the Diamond on O2 in Ireland and I've not experienced that issue. People seem to be able to hear me fine.
Could be a firmware issue. My stock ROM was some old ME firmware but I've since flashed to 1.93.401.2 WWE. Works very well in all respects, and you never know it could help with your volume problem.
Hi thanks very much for the reply
Hoped someone else from Ireland would see my post
What radio are you using and what SPL?
Where did you find the ROM & radio? I searched for the ROM reference you gave in your last post but it showed up nothing. I'm probably not searching correctly though. I want to make sure I flash an identical version to yourself to ensure I have a successful resolution to this problem cos its driving me mad at the moment
Thanks
Hey, sorry for taking so long to reply.
I upgraded to [ROM][WWE]HTC_Europe_1.93.401.2_Radio_Signed_Diamond_52.29.2 5.12_1.00.25.05_Ship (post is here) after first flashing my Diamond with Unsigned-Hard-SPL-Diamond-OliNex from here.
Having done that, my radio is at 1.00.25.05 and the ROM version is 1.93.401.2 WWE. After putting on the HardSPL, I flashed the actual ROM but I didn't take any extra steps to upgrade the radio. Seems like it was included in the ROM update I downloaded. I see tutorials around the place for flashing a different radio, but that didn't seem necessary in my case.
I should also mention that my Diamond is DIAM100 (reset whilst holding the Volume Down key to check if yours is a DIAM100 too) as I think there are issues using certain SPLs with different DIAM versions.
Having done this upgrade, Opera is much faster and more stable, TouchFLO is very fast and smooth and everything is generally hunky dorey. The Diamond goes together pretty well with O2 Billpay and the 250mb data add on. I don't understand this iPhone hysteria where people are thrilled to have an 18 month contract for at least 45 quid a month. Go Diamond go.
thanks a million for your reply
After spending most of the day reading I managed to get the problem solved by installing hard SPL and updating the radio... I'm not sure how it fixed it but it did so I'm happy
I'm on o2 prepay... unlimited texts to any network is very appealing... would love a data package but don't want to be tied to a contract
thanks again
Good stuff.
Would still recommend upgrading the main ROM aswell though, its much more stable and smooth than the stock ROM.
Adios
Dave
I had the same complaint. Everytime I talked to someone, they complained about the quality of my phone call.
I called HTC and they said when the new ROM came out, it would help. It had something to do with the lack of 3G or another band.... I can't remember which band but the point is, for us, in the US, the choice of bands was the problem.
Now that I've updated my ROM, I've had no issues.
Mark
I have this issue. I hear the calls loud and clear but the person on the other end claims they can hardly hear me.
I'm using ROM 1.93.456.2 WWE from 7/10/08
Radio 1.00.25.05
Any recommendations on what to do?
Thanks
hi
in my case it was my microphone that was broken on the phone
i returned the phone to HTC to repair it and since I got it back its working perfectly
The way to check if the microphone is not working is to record yourself talking using the voice recorder. That will tell you if it's the microphone or not
Thanks. I checked and, although it isn't going to win any sound quality awards, I don't believe it's broken.
I'll maybe compare it to my Touch and see if there is an obvious difference before proceeding.
Hopefully it can be corrected in a software change...
I think I have the same problem. I posted it on the "Support Centre" thread.
My Diamond was working fine, I did some ROM updates with no problem. One day my wife started complaining that she could barely hear me. That was the case with everybody else. I could hear them perfectly but my voice was too low for them. Checked the volume and restared the Phone with no results. After a lot of random testing the phone came back to normal. This problem happened again a few days later and I noticed that people could her me fine when i was using the stero phones, but could barely hear me through the embedded mic on the Phone. This time only a hard reset was able to bring the phone back to normal.
Now things are worse! After a hard reset or a new ROM update the phone works fine for a few hours than the problem starts and nothing can bring it back to normal (only a hard reset).
I dont think it is a hardware problem because the phone works after the hard reset, but I tested some different ROMs an the problem persisted.
At the moment I am downloading other ROMs and RADIOs to see if it does any good. If someone has any idea I would love to hear it!
Thanks in advance.
@ Maddog
That sounds exactly the same as the way my problem progressed
I tried numerous radio's & rom's to try solve the problem and immediately after installing a new rom or radio the microphone worked (therefore i assumed it was a rom/radio issue) but like you it stopped working soon afterwards
Eventually no matter what rom I installed no one could hear me on the other end of the call and after ringing HTC they told me it must be the microphone. I sent it back and they fixed if for free. Must say I was impressed with their service
Thanks Lassykk,
Not a good news for me as my cell is from europe and I live in Brazil... well, I think I am going to buy a Jawbone2 Bluetooth headset and will try to live with the problem untill I travel back to europe on the end of the year.
Thanks.
I live in ireland and my nearest repair centre is in the UK. They were happy for me to send to the UK and they fixed it and sent it back to me with minimal fuss.
I assume you could send it to your nearest repair centre. Might be worth looking into it. You need proof of purchase though if you bought it off ebay or somewhere you didn't get a receipt
Hope this helps
OK, I'm pretty sure BT worked on the phone. Now, any time I answer from a BT device, the incoming caller is muted. He can hear me, I can't hear him.
If I transfer the caller to the phone (which btw I can hear him) and back again to the BT device, I can then hear him. If I answer the incoming call from the phone buttons, I can hear the caller on my BT device.
I must've spent like 30 calls to my phone (I'm ticked as I'm sure each one counted on my minutes) thinking of different ways to fix this.
I thought it was my BT headset, but it works on my Tilt. So I tried it in my car BT. It can't hear the caller either. So something is wrong.
If I turn off MS Voice Command (which by the way, I reg restored to before I modded it to work) my phone will make the sounds, I hear a beep in my ear. If I answer it form my headset, it works!
I could've sworn I had MSVC turned on ever since I got the unit. And I know I talked to people on my BT headset. Only thing is I don't know if I talked to someone after I did the non-att bloat hardreset.
Anybody have any ideas before I reset my phone?
had similar issue
i had the same problem and tried everything possible till i hard reset.....That fixed the problem initially.....but after i setup MSVC after a few calls it again started doing the same thing. I will be calling HTC tomorrow......will keep you posted unless someone else has an actual solution.
Update
After a couple of hours on the phone with HTC and ATT tech support....it all comes down to it being a hardware error. I went into a ATT store swapped my phone out and came back only to find the touch wheel does not work....went back got another one and finally one that works...bluetooth works fine and so does eveything else.....at least for now
Update
After a couple of hours on the phone with HTC and ATT tech support....it all comes down to it being a hardware error. I went into a ATT store swapped my phone out and came back only to find the touch wheel does not work....went back got another one and finally one that works...bluetooth works fine and so does eveything else.....at least for now
I don't think its hardware that is broken in some units. At least I hope not. Someone else here said they got it to work after resetting the device only to have it break again later. For now, I have my fingers crossed that someone can fix this. Sounds like a BT stack or something that is bad.
starstreak said:
I don't think its hardware that is broken in some units. At least I hope not. Someone else here said they got it to work after resetting the device only to have it break again later. For now, I have my fingers crossed that someone can fix this. Sounds like a BT stack or something that is bad.
Click to expand...
Click to collapse
Judging by the fact that you mention MSVC I am betting this is part of it. I have seen a ton of people complaining about it not working correctly. I think we need to start with that in the hunt.
True. Its either MSVC or BT stack. or both.
HTC Confirmation
I got a confirmation from that it is a software related issue with MSVC but they cannot release a fix until ATT approves it. The only way to speed this up is to have as many fuze users call either ATT or HTC and complain about this.
Try turning off Announce Incoming Caller. Supposedly this is the problem.
Agreed though, we MUST complain to AT&T and HTC on all issues - otherwise we all just sit here and ***** to each other and nothing happens cause they don't know how irked we are...
As you read the title. This thread is about microphone problem. I have this microphone problem since last year. Whenever I call someone or someone calls me, they can't hear me because my mic is not working on call but when I record my voice, my mic works and also when I use online calls like Viber or wechat. My Mic also works, so I'm kinda curious that this mic problem of mine is kinda a software bug. Anyone knows the solution of this problem. Please Reply A.S.A.P.
P.S.
I just rooted my phone two weeks ago. Hoping that It can help my mic problem because I can flash roms but it doesn't still work.
Feedback please! Thankyou.
Earvinnill said:
As you read the title. This thread is about microphone problem. I have this microphone problem since last year. Whenever I call someone or someone calls me, they can't hear me because my mic is not working on call but when I record my voice, my mic works and also when I use online calls like Viber or wechat. My Mic also works, so I'm kinda curious that this mic problem of mine is kinda a software bug. Anyone knows the solution of this problem. Please Reply A.S.A.P.
P.S.
I just rooted my phone two weeks ago. Hoping that It can help my mic problem because I can flash roms but it doesn't still work.
Feedback please! Thankyou.
Click to expand...
Click to collapse
Try revert back to stock rom and then see the mic is working or not !
Sent from my Ace-i
I think it has something to do about the version. Even though I revert to my stock rom. It will not work because I have tried that solution of yours. I read the similar post about my poblem. But they didnt come up with a solution. Some says They updated their baseband version or kies it think?
Earvinnill said:
I think it has something to do about the version. Even though I revert to my stock rom. It will not work because I have tried that solution of yours. I read the similar post about my poblem. But they didnt come up with a solution. Some says They updated their baseband version or kies it think?
Click to expand...
Click to collapse
ok so check whether there is any update by kies if solved then cool then give it to service centre
Sent from my Ace-i
I am having a problem that others also seem to have on this phone, where people on the other end say it sounds like I am in a wind tunnel or several feet from the phone. My fiance has the same phone and I swapped phones with her and spoke over it and sure enough that's what it sounds like. There's a thread about it over on the sprint forums http://forum.xda-developers.com/showthread.php?t=2262648
I am on sprint but decided to take this over here because I believe there are more users on the international side of things. Basically what I would like to know is, is anyone here having this problem. On the sprint forum about this issue they said it is a software problem, however I don't believe a software problem would be consistent through rom and kernel flashes including wipes. I rather not change out my phone even tho it has a few dings and scratches because of the risk of getting one with the updated hboot and not being able to downgrade and s-off again. However I also seem to be having an issue with bluetooth, where I have to carry the phone in my hand in order to have reception, even if I so much as tuck the phone under my arm I loose all bluetooth reception to the point the headset disconnects, so I think I have a problem with the bluetooth antennae.
Does anyone else have any of these problems?
Hi, I have exactly the same problem. I have bought an HTC One without operator in France.
Sometimes, the person I'm talking with thinks I'm in a cave or tunnel, and after 30 sec (approx.), he can hear me properly. Or sometimes, he cannot hear me at all or very very low and jerky sound. This disappears if I shout few seconds over the mic, then communication is good...
I was waiting the 4.2.2 update with impatience, hoping this will solve my problem (if there was a bug correction for that), but still have the problem after updating (jerky sound which disappears if I shout, for the moment I don't have the tunnel sound problem).
Now I suppose there is a problem with the mic (which is a twin-membrane microphone to deliver distortion free), and I think I will send it back to maintenance to fix it, unless someone knows how to solve it...
Thanks for other feedback.
I am running 4.2.2 and other people have told me the same thing about me sounding muffled.
Sent from my HTC One using xda app-developers app
Hello everyone, I hope you guys can shed some light here, I would really appreciate it. I searched the forum and found a workaround for the IMEI problem that did not work for me. And I found nothing regarding the noise during calls, so I decided to post to get some help.
Problem 1
I have a Samsung Galaxy S GT-I9000B from Brazil unlocked from the store. Three days ago I decided to update my system (2.2) to the CM10.0.0 (4.1.2). After much sweat and hassle I discovered how do it properly, so I flashed 2.3.3 and then CM10 and it seemed to work properly until I found out my IMEI had been corrupted. I tried the solution I found but it didn't work because on step #5 I don't find the file named ".nv_data", just "nv_data.bin.md5". I tried copying just the other but in the end it doesn't change my IMEI back. I still have a generic IMEI but it is not affecting the signal of my phone, I can still make and receive calls. When I flash android 2.2 it restores my IMEI. I don't really care that much about my IMEI, I just worry about the possibility of it causing the scratch noise.
Problem 2
My other problem is that I keep getting these really loud and intermittent scratch noises during calls after flashing CM10. Right now I am using a dutch SIM for I live in the netherlands. Maybe that is important to mention. But I had been using android 2.2 here all along with no problems. After CM10 I get these sudden short bursts of noise during my calls. The other person can barely hear it but I hear it loudly. It's really annoying. I have no idea what is causing it or how I can fix it.
Can you guys help me out with this one?!
Thank you,
Henry
Babysaur said:
Hello everyone, I hope you guys can shed some light here, I would really appreciate it. I searched the forum and found a workaround for the IMEI problem that did not work for me. And I found nothing regarding the noise during calls, so I decided to post to get some help.
Problem 1
I have a Samsung Galaxy S GT-I9000B from Brazil unlocked from the store. Three days ago I decided to update my system (2.2) to the CM10.0.0 (4.1.2). After much sweat and hassle I discovered how do it properly, so I flashed 2.3.3 and then CM10 and it seemed to work properly until I found out my IMEI had been corrupted. I tried the solution I found but it didn't work because on step #5 I don't find the file named ".nv_data", just "nv_data.bin.md5". I tried copying just the other but in the end it doesn't change my IMEI back. I still have a generic IMEI but it is not affecting the signal of my phone, I can still make and receive calls. When I flash android 2.2 it restores my IMEI. I don't really care that much about my IMEI, I just worry about the possibility of it causing the scratch noise.
Problem 2
My other problem is that I keep getting these really loud and intermittent scratch noises during calls after flashing CM10. Right now I am using a dutch SIM for I live in the netherlands. Maybe that is important to mention. But I had been using android 2.2 here all along with no problems. After CM10 I get these sudden short bursts of noise during my calls. The other person can barely hear it but I hear it loudly. It's really annoying. I have no idea what is causing it or how I can fix it.
Can you guys help me out with this one?!
Thank you,
Henry
Click to expand...
Click to collapse
There is an app called Permanent Noise Reduction. You should try it, Could be useful. Hope it help you .
Babysaur said:
Hello everyone, I hope you guys can shed some light here, I would really appreciate it. I searched the forum and found a workaround for the IMEI problem that did not work for me. And I found nothing regarding the noise during calls, so I decided to post to get some help.
Problem 1
I have a Samsung Galaxy S GT-I9000B from Brazil unlocked from the store. Three days ago I decided to update my system (2.2) to the CM10.0.0 (4.1.2). After much sweat and hassle I discovered how do it properly, so I flashed 2.3.3 and then CM10 and it seemed to work properly until I found out my IMEI had been corrupted. I tried the solution I found but it didn't work because on step #5 I don't find the file named ".nv_data", just "nv_data.bin.md5". I tried copying just the other but in the end it doesn't change my IMEI back. I still have a generic IMEI but it is not affecting the signal of my phone, I can still make and receive calls. When I flash android 2.2 it restores my IMEI. I don't really care that much about my IMEI, I just worry about the possibility of it causing the scratch noise.
Problem 2
My other problem is that I keep getting these really loud and intermittent scratch noises during calls after flashing CM10. Right now I am using a dutch SIM for I live in the netherlands. Maybe that is important to mention. But I had been using android 2.2 here all along with no problems. After CM10 I get these sudden short bursts of noise during my calls. The other person can barely hear it but I hear it loudly. It's really annoying. I have no idea what is causing it or how I can fix it.
Can you guys help me out with this one?!
Thank you,
Henry
Click to expand...
Click to collapse
Hi there,
I have 2 i9000 phones but one of them doesn't work because of imei problems. Could you link me to more information about the generic imei that you spoke of?
Thanks
Sent from my GT-I9000 using Tapatalk