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Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
NappyBoy001 said:
Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
Click to expand...
Click to collapse
Is it "obvious" that the phone took a fall? If not, then you could probably get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.
I never had a screen issue with my 8125, but I did brick around 7 of them from various issues with flashing custom roms. As long as I was careful with how I worded it, I got a new phone each time.
NotATreoFan said:
Is it "obvious" that the phone took a fall? If not, then you could probably get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.
Click to expand...
Click to collapse
Screens don't just crack. They'll sniff out the lie.
and another one...i do feel better now after i broke mine, since it is a tilt u should be able to go through service see how much that will cost, if its over $200 u might be better off doing it urself by getting a screen elsewhere
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
NotATreoFan said:
get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.....As long as I was careful with how I worded it, I got a new phone each time.
Click to expand...
Click to collapse
the phone dosent really looked banged up on anything. what should i tell them. i really wanna get out of this not paying a thing...i paid to much for this phone.
benchMarc said:
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
Click to expand...
Click to collapse
where did you get yous fixed?
Unless you insured it somehow, you're going to have to pay to replace it. I don't see why anyone should pay for your accident if you didn't arrange coverage for it somehow.
they don't allow you to get insurance on it.
AT&T might not, but you can add it to your homeowners/renters policy or secure outside insurance from a third party (Safeware is one that I'm aware of). Mine is covered under my homeowner's insurance at a very low cost.
aite. but what do i do?
NotATreoFan said:
get it replaced by calling AT&T's handset repair department (800-801-1101, I think) and just lie to them.....As long as I was careful with how I worded it, I got a new phone each time.
Click to expand...
Click to collapse
the phone dosent really looked banged up on anything. what should i tell them. i really wanna get out of this not paying a thing...i paid to much for this phone.
benchMarc said:
My screen was cracked after 4 days of having it :')
It was inside my pocket without any further protection and i walked against something. Did cost me 136 euro to fix the screen.
Click to expand...
Click to collapse
where did you get yous fixed?
You go buy a replacement or get the screen fixed. They're not going to believe that you didn't break it yourself. I believe PocketPC Techs advertises that they can fix the screen.
http://auction1.taobao.com/auction/0/item_detail-0db1-0d15896736f242ad61bedaefd7d48e58.jhtml
This is an auction site like ebay in China. Buy it now price is 400 RMB. equals $55 approx.
http://auction1.taobao.com/auction/0/item_detail-0db1-0d15896736f242ad61bedaefd7d48e58.jhtml
This is an auction site like ebay in China. Buy it now price is 400 RMB. equals $55 approx.
I cracked my screen just s few days after getting it. I just repaired it this morning.
Contact njbridges here on the forum, or go to www.phoneystore.com and order the LCD from him. You have to get the whole LCD, as the digitizer portion is not available as a separate component. It cost me $120 + shipping to the US. He even included all the tools you need to make the repair. It literally took me 15 minutes to do. There are 4 torx screws under the display to remove, and then you use the separator tool that is included to remove the top housing. Once you've done that, unplug the LCD, slide it out, slide the new one in, reconnect the LCD, reassemble the top plastics, replace the screws, power back on, and you're done.
It's really simple to do. Why pay someone else to do it (especially if you're given the correct tools for the job).
Regards,
Jeff
Send it to at&t just don't tell them that the screen is broken tell them that it doesn't turn on, it worked for me and my 8125.
NappyBoy001 said:
Dropped my phone and the screen is all inked up NOW!
I purchased the phone about a month and a half ago...
the screen is the only thing thats messed up...it still made sounds and stuff like normal.
WHAT SHOULD I DO"?
Im so confused.
Click to expand...
Click to collapse
Me, too.
I just got back from Panama City, Panama where I was without my screen for a week. I talked on my phone while leaving the mall, put it in my pocket and pulled it out 15 minutes later after getting out of a taxi and the screen was broken. I'll be calling AT&T as this is my business' corp account. I had insurance on my Treo and my 8125, but think I may have dropped it on this one.
It does suck. The phone was three weeks old. I've gone back to my 8125 that's gone through hell and back without any problems....
I've got my fingers crossed or else I'll just order the screen myself.
Joe
www.jozle.com
http://www.phoneystore.com/product.asp?id=114327
See someone else posted this sight above also. I believe this will be the lest expensive way to go.
trick420 said:
I cracked my screen just s few days after getting it. I just repaired it this morning.
Contact njbridges here on the forum, or go to www.phoneystore.com and order the LCD from him. You have to get the whole LCD, as the digitizer portion is not available as a separate component. It cost me $120 + shipping to the US. He even included all the tools you need to make the repair. It literally took me 15 minutes to do. There are 4 torx screws under the display to remove, and then you use the separator tool that is included to remove the top housing. Once you've done that, unplug the LCD, slide it out, slide the new one in, reconnect the LCD, reassemble the top plastics, replace the screws, power back on, and you're done.
It's really simple to do. Why pay someone else to do it (especially if you're given the correct tools for the job).
Regards,
Jeff
Click to expand...
Click to collapse
thanx man,
NappyBoy001 said:
thanx man,
Click to expand...
Click to collapse
Any time. One thing to note, putting the outer plastic cover back on is a little bit of a bear - it's a tight fit. you will need to put some serious pressure on the housings to snap them together. It's especially difficult on the power button side of the phone. I used a small flat screwdriver between the top and the keyboard to support the carrier plastics on the top and then used thumb pressure to snap the top plastic to the carrier.
Jeff
As someone who has been through quite a few exchanges with Cingular (none since AT&T officially took over), and as a former employee of a Cingular warranty service provider, I can tell you that they do cover screen damage under very specific circumstances.
When going through the process on the phone, they will ask you basic questions like:
"Is there a pink strip under the battery?" - Indicates water damage
"Was the phone ever dropped from a distance greater than 2 feet?" - This is the important question for screen damage. Damage sustained from drops of 18 inches or less are covered.
It is a reasonable assumption that a cell phone, which is handheld most of the time, will be dropped on occasion.
The biggest question is whether or not the phone shows signs of "physical abuse". If you can answer no to that, then you should have no problem getting your phone exchanged.
I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
well i don't know if warranty will cover it or not but you are still under your one year warranty so you could try to get a replacement. Its hard to say what could be causing it. You can check out mike channon's articles on disassembling a kaiser.
Good luck.
brianlb said:
I'm assuming I smashed my At&t tilt or something, there is no cracks on the screen or anything, but the pic below shows the display I get. I'll have the phone for about a year in about 2 weeks. Anyone have an idea as to how much At&t or HTC will charge to fix this or am I better off buying a new phone? Or any ideas as to what could be broken and how it can be fixed? It doesn't allow me to do a hard reset. Thanks
Click to expand...
Click to collapse
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
pyraxiate said:
Well to my trained eye, it looks as though you have actually cracked the lcd screen. This damage isnt generally covered by any manufacturers standard warranty. Unless you purchased an extra warranty including accidental damage, I think its up to you to repair yourself unless you want to spend 400USD + for the repair. Taking it apart isnt terribly difficult and I have seen links to lcd screens posted all over for no more than 100USD. Check Ebay also.
http://cgi.ebay.com/LCD-Replacemet-...39:1|66:2|65:12|240:1318&_trksid=p3286.c0.m14
Here is one for 45 USD
Hope this helps ya
Click to expand...
Click to collapse
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
I did a screen replacement on a Wizard, and it wasn't that difficult. just make sure you don't break anything while trying to pry small pieces off to get to the screen.
Stu_Can_Sam said:
This raises a great question for me. i work in a clean room/static sensative environment and repair and calibrate many different types of electronics (mostly signal generators & spectrum analyzers). I was wondering if anyone here has actually attempted to replace a LCD screen with success. And if so, how complicated the process was. I have downloaded the schematical drawings and have found replacement parts for the kaiser online for extremely cheap. i will post the site as soon as i find it again.
Click to expand...
Click to collapse
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
brianlb said:
I don't see a crack in the screen. Can there still be a crack in it that isn't visible or not noticeable until you take it apart? If that's the case I'll either buy a new screen or just buy a new phone on ebay for 200bux. Also anyone have any recommended sites on how to replace the screen?
Click to expand...
Click to collapse
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
pyraxiate said:
Generally you will NOT see a physical crack on the surface. The surface is actually JUST a digitizer ( a separate piece which is built into or ontop of your LCD for input purposes ). The digitizer is basically your touch screen portion of the LCD. What is actually cracked is the thin film below that which contains all of the liquid crystals.
As far as the replacement goes, I believe it is Michael Channon who has the step by step instructions on how to disassemble and replace the LCD. It isnt a hard task from what I can tell. I had taken my hermes ( Tytan ) apart so many times that i could do it in my sleep. Its not a terribly difficult process.
Here is Michaels Guide
Its not in English but its not hard to follow the pictures. He has done a great job at documenting the procedure.
If you are a bit scared to try it yourself, have a geeky friend do it for you ( maybe get him a date to a movie or something lol )
It should only cost you no more than 50$USD to repair ( Minus the bribe for a date lol )
Hope this helps you out !
Click to expand...
Click to collapse
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
brianlb said:
Thx, I'm gonna give it a shot. I went ahead and bought the screen off ebay from the post by pyraxiate. Worst case I mess it up and buy a new phone of ebay for 150-200, which is what I originally thought I'd have to do, so this at least gives me a chance to save some $$$
Click to expand...
Click to collapse
Let us know how it goes
Glad I could help
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
congratulations!
good to hear you've achieved a successful repair!
correct me if i'm wrong...are you saying that the two halves of the phone (screen and keyboard) don't align properly when the keyboard is closed? if so, i remember a thread in this section of the kaiser forums that details (with pictures) how to possibly fix that particular problem!!!
"search and ye shall foundeth it !!!"
brianlb said:
Got it all done, actually my pops did it. Works great, he took it apart just like the Mike Channon pics show, don't know if you had to do all of it or not just to replace the screen, but he did. Only one little annoying thing now that it's back together is that a small part of the black plastic out case hangs out just a tab and isn't flush, which makes it a little annoying when hitting the power/standby button on the right side of the phone. But I can learn to live with that I think. thanks for all the help.
Click to expand...
Click to collapse
Im glad i could help Im also glad to hear the phone is up and running again
As was stated before, there is a thread for the case not aligning. I did some quick looking but to no avail. If i come across it ill be sure to post it
I'm not sure if I'm explaining it correctly. But it's basically the outer case, and around the power button it's not flush. Not sure if you can tell from my pics. I tried also doing a search w/no luck. I'm sure there is some specific name or something other than case that it's under.
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
DemoShadow said:
When i replaced my faceplate i had the same problem. all i did was push it in...kinda hard, and it poped in, or you could use a plasic flathead and pop it back in...
Click to expand...
Click to collapse
I tried that, and it doesn't seem to pop in at all.
I think its just like DemoShadow said. I dropped mine once and it seems to be a similar issue. I also just pushed really hard to get it to pop back in. I think its just that clip isnt in place as it should be when it was put back together. If anything, try to take it apart and put it back together
kristoff_sz said:
ITs easy as hell.
I've done it two times with success.
Its only matter of two connection belts and thats all at all .
Screen replacement is really easy here.
Click to expand...
Click to collapse
how did you put the keyboard back on????????????????
Can you be more specific?
Hey,
I literally just replaced the screen on my backup Tilt last night. Still got most of it in my head.
What, exactly, do you mean about putting the keyboard back on? Got any pics of where you are now?
This was one of the easiest things I've had to do...asside from it being somewhat tedious. Most of my issues were resolved by MAGNIFICATION! Once I could see what I was doing, there were almost no issues.
I only paid $31.99 on eBay for a screen with free shipping (from USA no less)...less than the $35 I would have had to pay with the insurance through my Provider Dealer...and I didn't have to wait for 3-5 weeks to get it back.
I'd do this for people with broken screens as a service, but I can't guarantee the cost of the screen...it goes up and down too much.
If you can be real descriptive, or have pictures, I'm pretty sure I can help get you back together.
Let me know, I'll keep an eye on this thread...
RAF
here's some dismantling guides
http://www.mikechannon.net/page1.html
you dont have to remove the keyboard to replace the LCD, unless u're talking about the outer keypad, which just sits in its spot
I bought the Pure in November. Since then its been in a case 100% of the time, NO drops, NO water damage. Last week it developed the "spot" shown on the picture. It looks like a thumbprint, almost. Its unlocked, hard spl'ed, and was running a custom ROM but I reflashed to stock ROM in desperation. I am just stumped and more than a little ticked off-I mean I bought it unsubsidized and it crapped out quicker than my husbands $20.00 Nokia. The touchscreen does function normally though. I contacted HTC, who told me to contact AT&T. I'm guess I'm trying to figure out if its worth trying to replace the digitizer or just sell it to gazelle.com for the 50 bucks they offered. Thanks for any help you can offer.
Hello, I've had this problem on my diamond2, I took it to my operator and they program from replacing the front panel, the problem is that the digitizer glued to the screen. Good luck and I hope I have helped!
Thank you, that does help! I'll call AT&T now.
I had the same problem just sent it into ATT to get fixed.
Screen Problem
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Hardstarburst said:
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Click to expand...
Click to collapse
Search for newton rings, you may be able to fix it by applying duct tape and trying to separate the layers.
Otherwise you will find digitizer replacement instructions if you search here.
its same to meee
how to fix it
I had this problem before, after my phone had a 1 feet fall to the ground. Surprisingly, it slowly went away. After a few days, it's totally gone! Lucky me!
Hardstarburst said:
Unfortunately, I have seen it. I'm seeing it right now- take a look at the attachments.... So this is possibly not the display itself and may be the digitizer fusing somehow with the display, huh?/ Would anyone know where to get the take- apart for this phone??? Actually, what AT&T is calling the Pure is the HTC Warhawk ST6356- I paid cash for mine so I wouldn't have to commit, so sending or calling AT&T probably won't help me....
Click to expand...
Click to collapse
That's LCD internal bleeding, fixed a few with that issue.
LCD is simple to replace & the digitizer is a little harder as it is bonded to the front casing.
The LCD % digitizer are totally separate & are not bonded as some people suggest.
The Diamond 2 is one of the easiest HTC devices to dismantle which is fortunate as the quality of LCD & digitizers mean you need to dismantle them frequently.
witch1 said:
I bought the Pure in November. Since then its been in a case 100% of the time, NO drops, NO water damage. Last week it developed the "spot" shown on the picture. It looks like a thumbprint, almost. Its unlocked, hard spl'ed, and was running a custom ROM but I reflashed to stock ROM in desperation. I am just stumped and more than a little ticked off-I mean I bought it unsubsidized and it crapped out quicker than my husbands $20.00 Nokia. The touchscreen does function normally though. I contacted HTC, who told me to contact AT&T. I'm guess I'm trying to figure out if its worth trying to replace the digitizer or just sell it to gazelle.com for the 50 bucks they offered. Thanks for any help you can offer.
Click to expand...
Click to collapse
this is definitely the digitiser problem. I have the same problem for almost one year, but i manneget to overcome it with the solution i have discribed here:
http://forum.xda-developers.com/showpost.php?p=5496201&postcount=78
i do not exactly what it is and why does it happening. but you can order a new digitiser from ebay for 5-10 USD and install it by your self, of course if your have applied for waranty repair already and they have refused to you.
Mister B said:
That's LCD internal bleeding, fixed a few with that issue.
LCD is simple to replace & the digitizer is a little harder as it is bonded to the front casing.
The LCD % digitizer are totally separate & are not bonded as some people suggest.
The Diamond 2 is one of the easiest HTC devices to dismantle which is fortunate as the quality of LCD & digitizers mean you need to dismantle them frequently.
Click to expand...
Click to collapse
Mister b, did you say you fixed a few of the ATT HTC Pure with this issue?? It seems fairly straightforward to replace, all except for the lower portion of the case. I can take the screws out of the top and I see how it comes apart, but it is still somehow attached at the bottom and I have pulled as hard as I dare. This phone is my "daily driver" I can't destroy it in an attempt to fix it. Any idea where I can get a take-apart manual or vid for the Pure, or do you know how the bottom portion attaches?
Hardstarburst said:
Mister b, did you say you fixed a few of the ATT HTC Pure with this issue?? It seems fairly straightforward to replace, all except for the lower portion of the case. I can take the screws out of the top and I see how it comes apart, but it is still somehow attached at the bottom and I have pulled as hard as I dare. This phone is my "daily driver" I can't destroy it in an attempt to fix it. Any idea where I can get a take-apart manual or vid for the Pure, or do you know how the bottom portion attaches?
Click to expand...
Click to collapse
I think on your model mentioned 2 lower screws are hidden under removable trim panel under buttons !
Youtube for a dismantling guide or look in wiki section.
I dropped my phone on some pretty hard stuff, and it has a big crack now, on the right side of the screen. Everything seems to be working fine, and the touch screen in itself has no issues (it works even on the cracked part of the glass), but the crack is pretty big, and it runs right from top to the bottom of the screen. Any idea how/where I can get it replaced, and how much it might cost?
I though gorilla glass was a lot more tougher :crying:
Thanks!
If you are game enough to do it yourself
http://www.youtube.com/watch?v=cTOyjGol_iM
There are a few screens on ebay for cheap
Can you get it done cheap in a market or something? You can here
Oh, well. Seems like fun!
Did not find anything for the IncS on EBay's Indian site, but I guess I can get it shipped from the States - I found several on that.
But before I try this, I would definitely want to know how much the HTC repair center might charge me for this The LCD is fine, and only the glass (or digitizer - I got that from Mark's youtube link) has to be replaced. There are several on eBay for 35 USD, which is kinda OK, but I do not want to end up with a messed up non-working phone at the end of it
There may be a few nerves taking apart a $400 phone haha
And from my research, the glass and the digitaliser are attached
You could always enquire at HTC by calling them or emailing
That would obviously be the safest way
Sent from my Incredible S using XDA
Yeah, I mailed them, and they asked me to contact their Customer Care over phone, and the person at the CC had no idea what a digitizer is, and he asked me to get in touch with the repair center here, which is closed on Sundays
Will update here tomorrow after a visit to the repair center.
Sent from my (broken) HTC Incredible S using xda app-developers app :'(
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
kndchaos said:
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
Click to expand...
Click to collapse
Record it please. I know someone will need to know in the future
Sent from my SM-N910T using XDA Free mobile app
Here's a video:
Hope this helps.
If a car ran you phone over I am very sure you have internal damage. Good luck
BAD ASS NOTE 4
Dropped my phone while riding my motorcycle. Glass cracked but the lcd and digitizer works fine. I ordered new glass online and called all the cell phone repair shops in my city. 1 person said that they have done it before so will be taking my phone this weekend to see if it can be fixed.
kndchaos said:
My very late, in rush butt started running without realizing that my phone fell out. I got the phone back from a stranger after multiple attempts to unlock my phone and keep it. Anyways, my friends and I, we came to conclusion that my phone was ran over by a car, face down on the asphalt. Tech21 screen protector on it has multiple holes and dents from the surface of the asphalt. Luckily enough, everything is fine but the screen, of course. It cracked every where. Every tallest bumps of the road left a crack on the screen. I can barely read but actual screen is FINE. THANK GOD!!
SOOO end of story. I ordered repair kit on eBay but I was wondering if anyone went through changing the glass on Note 4 yet? am i the first one?? T.T
Edit: it's my first time replacing the glass but I've dealt with similar stuff before. If anyone would like a video of it, I could try to record it. If I crack my screen, people could cry with me or laugh at me.
Click to expand...
Click to collapse
parags1982 said:
Dropped my phone while riding my motorcycle. Glass cracked but the lcd and digitizer works fine. I ordered new glass online and called all the cell phone repair shops in my city. 1 person said that they have done it before so will be taking my phone this weekend to see if it can be fixed.
Click to expand...
Click to collapse
It would work better if you had the machine to separate the glass from the screen. I will say if the screen is badly cracked up you might have a really low success rate.
why not just buy a whole screen? they are under $200 the last time i checked on ebay. less risk and less headache.
you can even try just the glass after you replace the screen just to do it and if it works you have a back up, if not no loss.
i have a machine and hardly use it cuz how bad people break their screens today, whole screen is the safe bet.
i don't know if its the same in your area but most places charge $100-150 to replace the glass and most places don't reapply new adhesive to the digitizer and glass . so the glass is being held onto the phone by the frame only.
BACARDILIMON said:
If a car ran you phone over I am very sure you have internal damage. Good luck
BAD ASS NOTE 4
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Like your signature says, it's a badass Note 4. I've been handling android phones since MotoDroid and I can guarantee you that there's no internal damage to Note 4. Im still a flashaholic and my phones battery life and performance hasn't been effected at all. Yay me
kndchaos said:
Like your signature says, it's a badass Note 4. I've been handling android phones since MotoDroid and I can guarantee you that there's no internal damage to Note 4. Im still a flashaholic and my phones battery life and performance hasn't been effected at all. Yay me
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I agree completely. I dropped the phone on the road while riding and except the top right corner crack on screen there is no damage. Somewhat surprising because i must be atleast 30 mph and the force with which it fell, should have broken into pieces. Not even the back cover came off the phone.
I just finished after 5 hours of job. I'll post pictures when i can with my friends phone. I got b
kndchaos said:
I just finished after 5 hours of job. I'll post pictures when i can with my friends phone. I got b
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no update?
My screen cracked while snowboarding and Repairs Universe offers a new glass/digitizer assembly for $189. I contacted Samsung and they offered to repair it for $197.77, so for an additional $8 someone will do it for you. The only downside is you'll be without a phone for about 1.5-2 weeks.
I was worried about the stuff from Repairs Universe being genuine Samsung parts (wanna make sure I get a real 1440p screen and not Chinese knock off crap that's only 720p), so I contacted them. They assured me that it is a genuine Samsung screen, but they could have been lying to me just to get a sale. For that extra $8 I'll get genuine Samsung parts and it'll be getting done properly by someone that know what they're doing.
So for anyone that needs a new screen those are two options for you.
Face_Plant said:
My screen cracked while snowboarding and Repairs Universe offers a new glass/digitizer assembly for $189. I contacted Samsung and they offered to repair it for $197.77, so for an additional $8 someone will do it for you. The only downside is you'll be without a phone for about 1.5-2 weeks.
I was worried about the stuff from Repairs Universe being genuine Samsung parts (wanna make sure I get a real 1440p screen and not Chinese knock off crap that's only 720p), so I contacted them. They assured me that it is a genuine Samsung screen, but they could have been lying to me just to get a sale. For that extra $8 I'll get genuine Samsung parts and it'll be getting done properly by someone that know what they're doing.
So for anyone that needs a new screen those are two options for you.
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That's good to know, thanks for sharing. Yes, I agree, I'd go directly to Samsung as well, considering price is roughly the same.
Any chance you can share the phone/email of the department at Samsung you contacted? Would be good to have that handy.
xxaarraa said:
That's good to know, thanks for sharing. Yes, I agree, I'd go directly to Samsung as well, considering price is roughly the same.
Any chance you can share the phone/email of the department at Samsung you contacted? Would be good to have that handy.
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I went to their website on my phone, clicked on contact us, and did a live chat with one of their customer service people. It'll ask you to choose which product you're contacting them about (phones, TVs, appliances, etc) then what kind of phone. They'll ask for your IMEI number and all that jazz. I found them to be quite polite and helpful.
The only down side is you'll be without a phone for about 2 weeks, so make sure you have a backup phone to use or prepare yourself for terriblewithdrawal from not having your Note...
Guys the people you want to contact isn't Samsung. It's their only authorized repair service in the United States. The name is RSI found in both Plano and Hurst, Texas. Here's their website: www.repairsvc.com
Dealing with them directly should reduce your wait time.
holycow1 said:
Guys the people you want to contact isn't Samsung. It's their only authorized repair service in the United States. The name is RSI found in both Plano and Hurst, Texas. Here's their website: www.repairsvc.com
Dealing with them directly should reduce your wait time.
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FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
richlin71 said:
FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
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Might as well go through samsung if its that much
btort1 said:
Might as well go through samsung if its that much
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$175 deductible through tmo/assurance. Overnighted brand new phone BNIP, done.
richlin71 said:
FYI I just called these guys and they only replace the whole screen component for a flat $193 and it takes 5-7d.
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Yes, that's the price they charge. I was letting everyone know that these are the guys that Samsung uses. They use genuine OEM parts and are the only repair center in the United States authorized to do Samsung repairs. If you look earlier in the thread, someone said that Samsung charges $197.77 with a 1.5-2 week turn around. As you just said yourself, this method would be $5 cheaper and 2x faster than going through Samsung to get the same place to repair your phone. Just was putting it out there if someone wanted 100% assurance that they were getting genuine OEM parts but didn't want to wait 1.5-2 weeks that Samsung quoted them.
ummduh said:
$175 deductible through tmo/assurance. Overnighted brand new phone BNIP, done.
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Yup same reason I haven't cancelled the tmo 'jump' subscription. You do have to factor in the $10 per month subscription price though, so if you break your phone in 10 months, it's $275.
T-Mobile insurance to replace phone is $175 I just filed a claim on Saturday and got a new phone not refurbished today. The only problem is I had a Note 4 in White but they sent Gray since White was not in stock. I called T-Mobile and complained and got a $30 credit applied to my account so I really just paid $145