[Q] Touch Screen not responding - Touch Diamond2, Pure Q&A, Help & Troubleshooting

I searched and didn't find this topic.
My HTC Pure occasionally will not respond to touch. This usually happens after taking a call while it's been hooked up to the sync & mymobiler via USB.
Normally doing a soft reset or two, and playing with it in mymobiler would get the screen responding correctly but today it has stayed untouchable.
The bottom buttons, for picking up and hanging up calls, work fine, but unless I go into mymobiler, the screen is unresponsive to any touch.
I haven't dropped it nor gotten water all over it and all the programs seem to work as they should.
Any suggestions or has the display crapped out?
On a side note I did get an gwes.exe error this evening too.

It's possbile that your digitizer is going out but I would perform a hard reset first and see if that clears up the issue.

Related

Problem with the touch screen.

I bought my HTC tytn II about a week ago and I am having a problem with the touch screen. Sometimes when I touch for example on the start or on the ok button with the stylus it doesn’t respond from the first time and I must touch again to respond. I have align the screen so that’s not the problem because most of the time it works ok. Can someone please help me with this? Thanks.
Sometimes the corners just need a firmer press where the digitizer layer is held more firmly. So you would need to check whether yours really needs two presses or just a firmer one.
Mike
The problem is not just the corners but the whole screen. Sometimes it just doesn’t respond from the first touch.
After further usage of the device I think it’s not the touch screen that has the problem because when it’s not responding it freezes for about 2-4 sec. and then it’s normal again. Is anyone experiencing this strange behavior? What can it be wrong it drives me crazy! Can please someone help?
My ATT Tilt is doing the same thing. Right now im running the stock ATT Rom with the ATT autoload crap disabled after a clean hard reset.
I notice that when my touch screen stops responding so do the soft keys and function buttons. The device appears to hang-up and **** the bed every once in a while. Its often enough to also drive me crazy as well.

Screen Black with Varying Levels of Light, Responds to Touch... wtf?

So I looked at my screen tonight on my tilt and it was just black.
My Tilt screen has died before and it was a bright white, this is just black. When the machine goes into power standby the black gets a little darker. It responds to touch.
I was able to connect with MyMobiler and access the phone successfully but it's not longer working for some reason. I can still sync and browse my phone from windows.
I did a search and saw that restoring the phone to factory settings may fix this, but I can't seem to do it without a functioning screen.
Regardless, is this screen bricked? Should I try for another warranty replacement? I've already had one... this is stupid.
Any ideas? Thanks
Does anyone know how to at least reset factory defaults with no screen?
http://wiki.xda-developers.com/index.php?pagename=Kaiser_Resets
Hard Reset.

Touchscreen Not Responding / Malfunction

I've been using my HTC Diamond for about 2 weeks now.
Bought it from www.plemix.com and it came unlocked , and I had no trouble at all using it and installing the HardSPL's / updating ROM (Dutty's Diamond v1.6) .
Today I ran the TomTom Navigator 7, and after a while it started to make continuous sound - the default sound when a button is pressed or touchscreen is tapped- , so I did soft reset a few times, didn't solve it, touchscreen was kinda jammed, and I took out the battery. A minute after I put it back, and it worked fine, I took some photos right after, and everything was working fine.
Then two hours later, I took out my phone from pocket to check the time, I see it's halted on the photo screen, and no response at all. So I just turned the phone off by taking out the battery, and just left it off until I came home.
Now the touchscreen is not responding to any taps or clicks, except that it seems that it still detects any sort of tap/click, because the backlight comes on from dim state when I try to tap it.
So it definitely means the touchscreen is not completely dead, but it's just not functional most part.
Hardware buttons works fine, but I'm stuck at the initial "Tap your screen to begin configuring your Windows Mobile" after hard reset. I even updated the ROM to Dutty's Diamond v1.8 just now.
Since I can't do anything and just leave it idle, it goes to [ Align Screen ] page, and still I can't press any cross, since the touchscreen is completely not responding.
Anyone had this screen death problem? Any method of solving it?
---Updated---
Just now the touchscreen worked for 30 seconds, i could actually align the screen, then it showed me the Date/Time setting page, where I could scroll the cities , but then it stopped working again. So i'm still at Date/Screen page...
--Updated--
The touchscreen works for 2 minutes after I do a soft reset / power on&off, or I should say, it works until you press some hardware key on the bottom (volume up/down buttons doesnt affect this).
After I press any of those buttons at the bottom, the touchscreen stops working.
Also, after I turn on the device, enters WM, and runs TouchFLO3D, for the entire time touchscreen works, it's constantly pressing the tasklist dropdown (upper right corner of the screen), making it constantly pop down the task list.
have you tried a hard reset?
Yes, like 3 times. Wiped everything, OS, ROM, NANDFlash.
Also updated the ROM from 1.6 to Dutty's 1.8 ROM. Everythingn works fine except for the Touchscreen.
Right now, when I turn on, the touch screen seems to be pressing all the time at the task manager part of the screen (where the [X] is), its popping up all the time the task list, then after a while, like say, 2 minutes, touchscreen again ceases to work.
Not really promising, but you could try to remove the screen-protector. Perhaps this releases any tension onto the screen.
Thanks. I've thought of that, maybe I'll try later on.
For now i'm suspecting that maybe water went in through, so I've put the phone upside down to maybe take out the water using gravity for 2 days.
It seems like it's working better now, with longer hours of normal functioning..
I'll wait and see one more night... if water is the cause of the problem, it should dry up in say 3-4 days.
It may sound strange, but pit it face down on the carpet and rub it around for a while. Its how I fixed mine. Don't ask me why it works but I had the same thing happen. I think somehow the electrical charge got dissipated from the screen and the static from the carpet recharged it.
Actually your words makes a lot of sense
My Diamond was acting completely alright today, used GPS for 2 hours and called a few people along with many weather updates.
Seems to be working fine now...
But I think what you said is pretty reasonable, since when I rubbed my dead screen , after a few rubs it started to work (2 days ago).
Thanks
yeah this had happened to me about a week ago exactly the same thing I had hardspl mine and updated radio to .05 and then a few days after I had the identical problem. However I took a shortcut and sent the phone back in and requested a replacement claiming it was defective they agreeded and sent a new one however this one already has .05 radio on it so I didn't have to hardspl it. I can't say any of these things would have worked form me as I did not try them byt symptoms are identical. my .02

Tilt Problems...Help

I have an AT&T Tilt...until Friday it worked great...It has WM6.1, HTC Home and spb Mobile Shell.... Friday I changed the screen protector from the same pack that I have used for months and then the problems started.... Randomly when I try to touch the screen it appears to lock up, but then the start menu will drop down. The soft buttons work, but then every once in a while the start menu will drop down again. I have soft reset to no avail, but then in an hour or so it will start working fine again. Anyone have any ideas, does it sound like a hardware or software problem? should I hard reset the phone and start over? Help
Thanks
Andy
pull off your screen protector.
chances are you have it touching on a side which causes pressure somewhere else and it (touchscreen) thinks its being touched in a different place.
which in turn makes you believe its locked up, since it does not have multi-touch touchscreen it will not respond because it is perceiving a touch somewhere else.
Thank You...Thank You... I believe that was the problem.....

Problem with touchscreen

I have some problem with touchsreen. All work fine until I put my device in pocket (or press him). After I take out my device I can't unlock him, and me need turn off screen and turn on him several times, until touchsreen stabilized.
Who have simmilar problem with touchscreen?
same here :/
same here. I can click few times right after I turn on the screen but only for one second.
same here... tried reflashing etc. via *#7353# -> dot mode, I can see that a spot is being "pressed" in the middle of the display and 1,5cm down from the top. And constantly, thus another touch is not possible. Usually after locking the phone and turning the display on again it works for some time. But even in the recovery it doenst work... sometimes... under key test. Randomly the touchscreen is being pressed.
Had no problems until now... always had a screen protector foil on, but even with a new one and without one it doenst work. Did not dropped my phone, neither I have screen cracks etc...
Any suggestions?

Categories

Resources