[Q] Please help with samsung GS asap! - Galaxy S I9000 Q&A, Help & Troubleshooting

so i really **** the bed on this one, i was updating through kies to froyo on my SGS with Bell canada, and im retarded and un hooked my phone from the pc on accident, my phone will not connect to the pc what so ever now, and it will not get off the screen that shows a picture of a mobile phone...triangle caution sign....computer. I can't believe i was stupid enough to unplug it lol, and now this is what im faced with and i can't find any information. its killing me! i just wanted froyo! haha
please help, greatly appreciated (i'm a noob)

hughest84 said:
so i really **** the bed on this one, i was updating through kies to froyo on my SGS with Bell canada, and im retarded and un hooked my phone from the pc on accident, my phone will not connect to the pc what so ever now, and it will not get off the screen that shows a picture of a mobile phone...triangle caution sign....computer. I can't believe i was stupid enough to unplug it lol, and now this is what im faced with and i can't find any information. its killing me! i just wanted froyo! haha
please help, greatly appreciated (i'm a noob)
Click to expand...
Click to collapse
It always helps to use the HELP feature. You need to get your device flashed now since its "bricked".
Either you take your device to Samsung Service center or if you are brave enough, you can try flashing the phone yourself- Read this http://forum.xda-developers.com/showthread.php?t=723596&highlight=Flashing+guide

Maybe its still possible to do a factory reset through Recovery.
Shut down the phone (wait for the last buzz or take out the battery for a moment), and then,
- press volume up, home, power in that order and keep all pressed
- wait for the second appearance of the white Samsung Galaxy I9000 logo and release power, home, volume in that order
- a recovery menu should appear where you can choose Factory Reset

Related

[Q] Bell Vibrant will not go Pass the Galaxy S logo once powered on

Hi all
I would like to thank everyone in advance and hopefully someone will be able to guide me to resolve my concern, Bell Samsung Vibrant will not go Pass the Galaxy S logo once powered on.
-Was the Phone ever rooted in the past? No, it's less than 2 weeks old, First ever Android, previous Windows mobile/ Iphone User.
-Did I encounter any error? Yes, Invalid or Damaged internal SD, I believe my main mistake was taking the battery off while the device was left powered on. The device was stuck on a loop cycle then after.
-Did I install any Apps on an External SD card? No, never got a chance to.
- Why not save the hassle and just return/ repair phone from your carrier? Unit bought online from craigslist and was not provided with a receipt, Paid a decent price and confirmed IMEI doesn't have any negative file from carrier at the time of purchase.
- Did I contact Samsung Canada at all? Yes and they won't take any accountability as the carrier must follow their own repair/ return process.
Just a Summary of what was done:
Charged and attached for atleast an hour.
- Tested by plugging it to the Wall charger (Device assumed OFF), the screen goes on a loop cycle from the Galaxy S Logo to a blank black Screen back to the Galaxy S logo and so on.
-Attached and tested ALL USB ports (Windows 7 64 bit) and the screen goes on a loop cycle however this time I get a drained battery logo and a stuck time capsule in the middle of the screen.
Downloaded Samsung softwares: Kies_1.5.1.10074_2_6, Kies_1.5.0.10024_74, Kies_1.5.1.10074_45.
-The device only goes on a loop cycle from a drained battery logo back to a black screen while connected to the USB port. It appears the device is not being detected. No visible partnership between Bell Vibrant device and the Kies drivers.
Desperate to attempt anything, I even tried rooting the device by attempting all possibilities to get it to Recovery mode or Download mode however my best efforts did not avail. Before anything was attempted, I confirmed the device was powered off first before taking the battery out.
-Held down the Up volume button and Power button and released the power button only
-Held down the Down volume button and Power button and released the power button only
-Pressed Up volume, Down volume button and Power button and released the power button only
-Held down the Down volume button, Home button and Power button and released the power button only
-Held down the Down Volume button, Home button and Power button and released the Home(middle) button only
-Held down the UP volume button, Home button and Power button and released the power button only
-Held down the UP volume button, Home button and Power button and released the Home(middle) button only
Also downloaded Update.zip and android-sdk_r06-windows.zip
-extracted and confirmed SDK was installed successfully however my device was not detected. Ran from CMD [unable to enable the USB debugging in Applications]
-confirmed the how to steps taken intended for Bell.
Im still optimistic that I can expect the best possible outcome from this situation or I have to hunt down the individual who sold the device
Please verify if I can attempt an alternative or if took a wrong turn with any of the steps mentioned above.
If you live locally in Toronto [GTA] and would like to take on this challenge, Please PM me..
Feel free to drop your comments as to how this issue can be resolved. Please!
Thanks in advance!
Kind Regards,
mamasboy
Update: 3:00am
Hours later and still no luck!
Any ideas how I can approach Samsung Canada directly and have them deal with the situation?
here is a post here on how you can access using something called ADB ? It can be used apparently where the three button recovery can not be entered. Try looking under three button recovery in the search on the forum. Hope this helps.
How i get into recovery mode is by restarting the phone by holding the power button and continuously tapping all 3 Home +power+ vol up at the same time
And if it works it will go into the recovery mode before the screen changes.
see if you can boot into recovery mode
wiki has instruction to get into recovery mode http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/Vibrant_GT-I9000M
once in recovery mode, try the data wipe option, also the cache wipe option
then reboot back to normal
Tehpriest said:
here is a post here on how you can access using something called ADB ? It can be used apparently where the three button recovery can not be entered. Try looking under three button recovery in the search on the forum. Hope this helps.
Click to expand...
Click to collapse
Hey,
The SDK was successfully updated. It downloaded all the new patches and required files, the sdk does work however when I get to the point of:
adb device (Hit enter)
list of devices attached (blank entry)
-even attempted other commands but getting error: device not found
NezumiYaro said:
How i get into recovery mode is by restarting the phone by holding the power button and continuously tapping all 3 Home +power+ vol up at the same time
And if it works it will go into the recovery mode before the screen changes.
Click to expand...
Click to collapse
Hey NezumiYaro,
Thanks for the tip but still no luck
AllGamer said:
see if you can boot into recovery mode
wiki has instruction to get into recovery mode http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/Vibrant_GT-I9000M
once in recovery mode, try the data wipe option, also the cache wipe option
then reboot back to normal
Click to expand...
Click to collapse
Hey AllGamer,
Thanks for the help and I checked the link and reviewed and re-attempted but still to no avail..
I may have the disabled recovery/download mode Bell batch and it seems the only option out of this is to get the device replaced
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
I'm in the same boot as you, altough i'm in a different country.
nevertheless, same sh*t
I did however discovered today that when I start the phone, connected trough usb, I does detect what seems to be a part of the phone, have a look at this image (was done on a XP virtual machine, but my WIN7 does the same.
I get a G: and a H: in the device manager.
But I cannot access those, maybe or maybe not, this might be our only hope, before I send it back.
But I refuse to give up (yet)
Exact same problem you had. Phone would not load past Galaxy S logo. I did not hack or root my phone either. Seems this is becoming a larger issue. Recovery mode was disabled on my phone too. It is now with Bell being sent for repair. I would suggest you do the same, I wasted 3 days trying to get the phone into recovery mode to no avail. If Bell has any in stock they may swap for you. They did not when I took mine in unfortunately.
nalinbhatt said:
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
Click to expand...
Click to collapse
Wow thanks 5 business days is acceptable. I'm currently back on my Windows Mobile device as a back up phone for now. I will definitely give them a call first thing tomorrow morning!
This is what concerns me going down the road. Any of you recall the Samsung Instict? aka Iphone Killer.. "roll eyes" Could it be that Samsung didn't put enough research and development into the Operating System/ Hardware and deployed the Galaxy S series prematurely? One can only ponder...
To be continued...
nalinbhatt said:
I had the same problem...Currently Samsung is 'repairing' my phone. Instead of going through all this trouble, I would rather suggest you to go and exchange it.
If they dont replace the phone for you, just call samsung social hub help desk (1-888-751-4078). They will give you a ticket number and then you can send your phone to samsung via any Bell corporate store.
The samsung social hub guy told me that it would take 5 business day to repair but the person at Bell store told me that it can take 2-6 weeks.
Click to expand...
Click to collapse
patj3 said:
I'm in the same boot as you, altough i'm in a different country.
nevertheless, same sh*t
I did however discovered today that when I start the phone, connected trough usb, I does detect what seems to be a part of the phone, have a look at this image (was done on a XP virtual machine, but my WIN7 does the same.
I get a G: and a H: in the device manager.
But I cannot access those, maybe or maybe not, this might be our only hope, before I send it back.
But I refuse to give up (yet)
Click to expand...
Click to collapse
Hey patj3, it seems you have a better chance than the rest of us. Attempt to delete or uninstall what you highlighted in yellow, unplug device, reboot computer and before you plug the device, Install the latest kies software from Samsung and allow it to fully install. It's missing drivers and is unable to recognize the unit. search "[GUIDE] ADB, Fastboot, and Nandroid for Noobs" here in XDA.
Good luck, I may be throwing the towel as early as tomorrow
xZeDgEx said:
Exact same problem you had. Phone would not load past Galaxy S logo. I did not hack or root my phone either. Seems this is becoming a larger issue. Recovery mode was disabled on my phone too. It is now with Bell being sent for repair. I would suggest you do the same, I wasted 3 days trying to get the phone into recovery mode to no avail. If Bell has any in stock they may swap for you. They did not when I took mine in unfortunately.
Click to expand...
Click to collapse
Thanks for the feedback..
I know, my mind is about to explode!
Unfortunately, I'm pass the 14 days/ 30 minutes requirement for Bell's D.O.A policy and sending the device out for repair is my only option.
Post back and let us know your repair experience with Bell and their turn around time.
Cheers
Just an update..
I went through the regular repair process, it looks like I'm looking at 3-6 weeks.
Regards..
I had the exact same problem except I rooted it and it was after I applied a lag fix but luckily it wasn't even a week before I got the phone so I just brought it in and bell gave me a new one on the spot lol. Hope you can get it repaired.
The same problem here also. I did not root it or put anything aftermarket. Only unlocked it with a code. Bestbuy did not want to do anything because it is 4 days pass the 30 day mark, not talking about the 14 days 30 min. I spoke to Samsung support and they told me to go to Bell store and have it sent for repair. I did complain to Samsung that it is unacceptable to have a 34 day use of a device and 2 months for repair. Now I am waiting for the superviser of the tech suppoert to call me by the end of the day today, but no news from hem yet. Tomorrow first thing in the morning I am calling again Samsung to look for the superviser of the superviser.
P.S. Bell did not ask me for an account number of phone number with them. Only took $47.00 in case if there was a water or mechanical domage. It is refundable.
mamasboy32 said:
Thanks for the feedback..
I know, my mind is about to explode!
Unfortunately, I'm pass the 14 days/ 30 minutes requirement for Bell's D.O.A policy and sending the device out for repair is my only option.
Post back and let us know your repair experience with Bell and their turn around time.
Cheers
Click to expand...
Click to collapse
thats the refund policy. doa is 30 days on the spot replacement as long as it says i9000m on the logo before it gets stuck.
Idan73 said:
thats the refund policy. doa is 30 days on the spot replacement as long as it says i9000m on the logo before it gets stuck.
Click to expand...
Click to collapse
What if they dont have it in stock?
That was case with me,
so i went to another bell corporate store,
they send me away, claiming that only the place you got it from can replace it.
its been now 20 days with the phone, and the guy (bell corporate location) does not have it in stock,
he says he does not know when he can get it.
so i dont know if there is truly a shortage, but that is what they are telling me.
help.
if it makes you feel any better
I've had one on order through my corp plan at work for over a week, usually if quantities are low it will say so on the ordering site, or it will say on backorder, well it didn't, they don't have them, supposed to get a shipment this week, shipment hasn't arrived yet.
this will be my 2nd crack at a Vibrant, the first one was riddled with small yet important issues as well as the GPS didn't work. Hoping for a better one this time, if not I'll try and get a 'Desire Z' down the road.
Neil

HELP: I accidently installed a Sam. CAPTIVATE rom on a Galaxy S i9000- Not booting up

PLEASE HELP: Calling all experts!!!
After installing the: [STOCK ROM] Odin3 One-Click Downloader and Drivers CAPTIVATE ONLY
My Galaxy S 19000 is stuck on the at&t boot screen.. the at&t logo just keeps flashing...
I cannot get into download mode...
PC is not recognising phone via Kies, odin or anything else...
Something tells me I have made a huge mistake somewhere along the line.. any fix???
Thank you
If no recovery/download mode working...
Only UART/JTAG, check on progress on this.
Thank you for your help...
Quite expensive options aren't these, GOOD THING I HAVE INSURANCE!!!
There must be a software way around this thou...
HELP!!!!
If your phone can't get into download mode due to it being disabled it looks like your pretty much screwed. You could phone samsung and see if they'd fix it.
Sent from my GT-I9000 using XDA App
If you can get to the AT&T logo part, I'm assuming you should still be able to get to download mode. Did your phone have dl mode before?
Thread moved to Q&A section
Yes my phone could get into dl mode b4 but now it doesn't work any more, phone just keeps on showing at&t logo and rebooting.
When I put the USB lead in the phone does not switch on at all..
thanks 2 all for assistance in this horrible mess negligence has left me in.
the USA models goes into download mode by using the volume up + volume down + power
see if that works
Thanks for your reply...
no joy... any other viable button combinations I could try? I've already tried many to no avail...
I'm no expert on the matter but don't you think that since you flashed a Captivate ROM on an I9000 that the home button wouldn't work since the Captivate doesn't share the same home button? Logically I would try looking for what the combo is for the Captivate to get into download or recovery mode. Now, I may be wrong and it may not work if the captivate uses its home button to enter the home button but it's worth a shot.
Edit: I just checked here and it says you hold both the volume up and volume down button while you press the power button. Try that.
With the device off, try holding both vol + & - then plugging in usb cable. Thats how a captivate enters download mode. If flashing the i9000 on captivate changes the button sequence it could not hurt to try.
Sent from my SAMSUNG-SGH-I897 using XDA App
@ Bell & foom....
I understand both your thought pattern and YES this was mine also...
However thus far no combinations have worked, still continually looping the at&t logo.
If I plug in the charger or USB whilst its doing this it kills the device, it wont switch on...
Knowing the different CAPTIVATE button comb. to recovery or download mode would be a big help right now.. also how the buttons would be mapped... i.e Captivate rom. on GALAXY S device?
How would one fix a captivate that was continually re-booting at operator logo start-up? Might be another way to angle this?
Thanks....
Think u are better off paying the guys at samsung or phone repair store to load the right firmware back in if u dont have the 3 btn combo...
Sent from my GT-I9000 using XDA App
try downloading that one click unroot program, plug the sgs into the computer and then force unroot, although the unroot won't work it should then allow the sgs to enter recovery mode.
Unfortunately my PC is not recognising the phone...
Plugging the USB in while the phone is switched OFF does nothing....
lugging the USB in while the phone is switched ON.. Turns it off...
Same things happen when the Charger is plugged in.. Althou the phone seems to still charge!!!
Arghhh..
Thanks for your suggestion thou.. Any more help/ ideas are welcomed...
Last resort maybe try heating up the phone like the others did to force download mode?
Sent from my GT-I9000 using XDA App
so any news on this? i too have successfully flashed the captivate rom on my unbranded i9000 the official repair shop i first took it to (mttc <Lithuania>) told me that it needs a new motherboard, and it would cost me 700LTL(270 $us)... kinda sounded like bull****, so a week ago i took it to a private repair shop, they said they had jtag, so i should be hearing from them this week, if not, i'll buy the stupid riff box myself and repair it..
no button combination worked for me, and the symptoms were exactly the same, flashing att, usb kills it etc. etc.
well, my advice would be to keep contacting different local repair shops, and asking do they have a jtag that supports the samsung galaxy s, if they do, the repair shouldn't cost more than 25$, at least thats what I've been told. good luck, and stay in touch, update on your process, cause the number of people flashing the wrong rom on the i9000 is horrifying.
it kinda sux that its so easy to brick the sgs... and its wrong for people to state that "if you have 3button combo enabled, you are safe", well thats just bull****.
No GOOD news as of yet, but I am in the process of to admitting my SGS to a official samsung service centre.. I was also thinking of sending it directly to them for repair...
???
Still been trying some other things to try and jump-start this blasted thing in the meantime but NOTHING IS WORKING!!!!
I to am thinking about purchasing this riff box or JTAG but it would be for a ONE TIME USE only... Seems like a waste of money when I can just claim a new SGS through insurance only thing is playing the WAITING GAME!!!
I Shall definitely update this thread with any progress made in the coming days...
Here I was thinking I was a lone soldier with this dilemma...
Also I agree... SGS = Too easily bricked.. and no solution?? Other than splashing out 100+ £/$... in your words truly SUXXXXXXX!!!!
Konshens said:
Also I agree... SGS = Too easily bricked.. and no solution??
Click to expand...
Click to collapse
Sorry, but ANY phone (or even any electronic component for that matter) is easily bricked if you flash firmware from a completely different device onto it.
Electroz said:
Sorry, but ANY phone (or even any electronic component for that matter) is easily bricked if you flash firmware from a completely different device onto it.
Click to expand...
Click to collapse
well, afaik, its very hard to fully brick a new htc device.
anyway, i suggest you try finding a jtag repair shop first, as samsung will take a lot of time to "repair" it, or even tell you that it needs a new motherboard..

[Q] Galaxy S not booting, black screen!

Firstly, may I apologise, I know this has been covered, I've trawled the internet for hours but just can't seem to get an answer.
I recently updated my UK, unlocked Galaxy S to Froyo via the registry hack, all was fine (ish). Because Froyo had been delayed in the UK and wasn't as great when it was running on my phone I thought it would be safer to revert back to 2.1 and wait until the official UK release came out (I know some will ask me why I did this, I just felt that Froyo was held back for a reason and I couldnt get an answer as to if I could update to the UK version if I already had the Scandinavian one). So I did the reg hack again and was offered 2.1. Everything seemed to go smoothly until the phone rebooted after downloading from Kies. Now the phone's animation starts then the flashing S symbol displays for an extended time. After that, the screen goes black. If I touch the two touchscreen buttons they stay on but do not go off. If I hold the power button the phone turns itself off and when the phone is powered off and I plug it into my PC with a USB, the battery charging sign comes on.
The phone was rooted and I did have the OCLF on but uninstalled that and un-rooted before changing the firmware so it was back to stock.
Before I get 20 people telling me to put the phone in download/recovery mode I must tell you that I can't. My phone has never been able to do it. I've tried every single way and button order suggested. I'm not the only one who's phone won't do it either so it's not just me. The only way I ever saw recovery mode on my phone was when I used the one click root on the PC.
I'm at a total loss. Debugging was turned off because Kies won't let you do anything with it turned on and so ADB recovery is out also.
Please help if you can.
Many thanks,
Ryan
Boot to download mode, do a repartition with Odin and 512 pit flash, remove battery and boot again to download mode and then do a odin firmware flash to which ever firmware you want.
thanks intratech but I can't boot the phone into recovery or download mode (sorry should have stated that). Believe me, I have tried every combination. I did a lot of research and discovered that there are quite a few people for whom that feature was disabled.
if the 3 button combo is not working on your phone, you should not do these risky stuff actually
take a look at this thing
http :/ / forum.xda-developers.com/showthread.php?t=819551
remove spaces
thanks Noobproof. I remember coming across that thread last night. Although I consider myself ok with software, soldering and slicing just isn't my forte. I haven't got a clue about soldering, etc. I've just come back from the Carphone Warehouse (Samsung suggested I go there as they are the service centres listed on the Samsung UK website). The engineer had the phone for half hour and said that the "board was faulty". Haven't got a clue what he meant by that, unless he meant the internal SD which a few people have had go on them. Anywho, he told me to ring Samsung and send it in for a repair. I did that and need to send my phone special delivery to a company called regenersis in Scotland.
I knew rooting and flashing custom roms was a risk, that's why I never touched Odin,etc. I used Kies to upgrade to Froyo and Kies to downgrade back to Eclair. You would think that sticking to official Samsung software would be safe. I must admit, when it was going well I loved my Galaxy but more and more I'm starting to wish I'd opted for the Iphone.It just seems that there have been so many glitches and bugs, I mean, why should there ever be a need for lag fix in the first place? I often found myself keeping my fingers crossed when downloading simple apps as that was usually touch and go!
Feeling a bit deflated now. Was hoping some clever boffin had designed a software solution that would recognise the phone and force it into download/recovery mode.
Ah well, thanks for taking the time to respond anyway.
Best wishes,
Ryan
You know i was very happy when i for the phone for the first time and while i was doing a research (i live in turkey and there is no stock android market here) i came along this forum. And i have learned that i havent got the 3 button combo. I downloaded the 3 button fix abd took the phone to samsung centre.
They told me that they cannot flash it and i made a huge fight then they accepted and i have my 3 buttons. Never give up your phone. I dont think the internal sd is faulty it is just corruppted if you can access the recovery menu you could fix it. Any way you have to find a service centre that has an anyway jig box other a jtag box otherwise they will have to replace the motherboard. Good luck
Sent from my GT-I9000 using XDA App
I had the same problem all i did was use a different firmware .. didnt choose anything in pitfile and did not check on repartition but checked only F reset and Auto reboot and flashed my phone and voila it booted perfectly fine
Hope it helps others with black screen problem after booting
thanks
mike
I had the same problem too. This method really works.
Wysłano z GT-I9000 z użyciem Tapatalk

It's officially Bricked. Please help

Firstly, I feel like a complete D-bag for making this my first post, but I am desperate.
I was flashing the ROM on my Verizon GT using Heimdall (as I've done many times before). Unfortunately, at the end of the flashing, Heimdall just stopped and the GT got stuck in Download mode. No reboot. I waited about 30 minutes and unplugged the USB port and powered the GT down.
Now, nothing. No logo, no reboot, nada.
All the familiar combinations of holding down buttons has resulted in nothing.
The PC obviously won't recognize it anymore since I can't even turn it on.
Please tell me somebody has a trick or something to save my a*s.
Aargh...
I feel for you bud, but it looks like you are fooked.
Warranty or JTAG time it sounds like.
Thanks for the quick reply.
Yeah, I think you might be right, I'm SOL.
I'm going to try and pull it apart and disconnect the battery. You never know, I suppose.
Search the forums for "custom jig" maybe you'll find more info in the galaxy S section. However it should be able to boot your phone using the backup secondary bootloader (assuming that's the problem).
Benjamin Dobell said:
Search the forums for "custom jig" maybe you'll find more info in the galaxy S section. However it should be able to boot your phone using the backup secondary bootloader (assuming that's the problem).
Click to expand...
Click to collapse
Thanks for the reply. I took your advice and actually built one of these Jigs tonight. No luck.
I really didn't expect it to work since the thread that describes it states that if your Galaxy Tab is not turning on, then this Jig will not help you.
Mine's not and it certainly didn't.
I guess I will be sending it off to Samsung.
If anybody has experience with sending a GT to Samsung, and inside info you can give me (turn around time, cost, etc...) I'd love to hear it.
I had the same problem ! Bricked no power on !
I have the same problem ... I was flashing the ROM on my Verizon GT . Unfortunately, at the end of the flashing, Heimdall just TURNED OFF the GT. No reboot.
Now, nothing. No logo, no reboot, no power!
All the familiar combinations of holding down buttons has resulted in nothing.
The PC obviously won't recognize it anymore since I can't even turn it on.
I need help too !!!
andremgomes said:
I have the same problem ... I was flashing the ROM on my Verizon GT . Unfortunately, at the end of the flashing, Heimdall just TURNED OFF the GT. No reboot.
Now, nothing. No logo, no reboot, no power!
All the familiar combinations of holding down buttons has resulted in nothing.
The PC obviously won't recognize it anymore since I can't even turn it on.
I need help too !!!
Click to expand...
Click to collapse
I can unbrick this for you, if you are interested send me a PM
Press1Now said:
I can unbrick this for you, if you are interested send me a PM
Click to expand...
Click to collapse
this is the second reply from you with the same sentences but in different thread ?? if me , i'll be worry about PMing u. be more clearly ???
Before you panic any further, plug in your wall charger and give it 24 hours on the charger.

Help Me!!! Black Window in Galaxy Tab P7510

i´ve got my brand new galaxy tab P7510 and after two day and swiching it down, black screen appears. Cant get it to start and i tried to charge it and wait for several hour but nothing happens. When i connect it to the pc it ask me for atx drivers wich ive already installed, but now i dont know what to do.
First i know i have to wait for samfirware to release the firmware for my tab i suppose and then flash it win odin i guess.
Is this the correct way or should i send it inmeately to samsung´s support service.
The main problem for me is that i live abroad and it would be very difficult to send it to usa.
thank you.
You're posting in the wrong forum!!!
Read the instructions!!
condorazul said:
i´ve got my brand new galaxy tab P7510 and after two day and swiching it down, black screen appears. Cant get it to start and i tried to charge it and wait for several hour but nothing happens. When i connect it to the pc it ask me for atx drivers wich ive already installed, but now i dont know what to do.
First i know i have to wait for samfirware to release the firmware for my tab i suppose and then flash it win odin i guess.
Is this the correct way or should i send it inmeately to samsung´s support service.
The main problem for me is that i live abroad and it would be very difficult to send it to usa.
thank you.
Click to expand...
Click to collapse
Have u tried recovery mode? On the 7" you press and hold in vol-up while pressing and holding in power, release the buttons when you se Samsung logo...but maybe you don't se that at all? But if you can enter recovery try a factory reset, it will be wiped.
Are you sure its off? maybe it has hanged and stopped responding to input. Try to hold in power button several secounds to force power off.
btw you should post questions in q&a...
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why do people keep on posting at the wrong thread? we need moderators intervention here.
all of these done, no signal from the table, with power + volume nothing at all, and holding power does nothing, no logo appears, always blackscreened. Sorry to post in this forum but as i saw how to unbrick tutorial here i though it was the correct place. Beg administrator to move to correct one
thank you
condorazul said:
all of these done, no signal from the table, with power + volume nothing at all, and holding power does nothing, no logo appears, always blackscreened. Sorry to post in this forum but as i saw how to unbrick tutorial here i though it was the correct place. Beg administrator to move to correct one
thank you
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If you have provided this info in the first post i wouldn't have bother to suggest things that you already have tried.
I guess there is no battery animation when you put the changer in?
If so i believe you have a genuine brick.
But it is a bit strange your pc reacts when you plug it in tho...
Did all this happen without you flashing anything thru odin or cwm?
You just turned it off and then i won't start anymore?
One thing i would try is to remove the battery and put it in again, but will for sure void any warranty.
Read this "coma brick" did you charge with ac for several hours?
http://forum.xda-developers.com/showthread.php?t=1133590
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Never tried to do anything with the tab. Just load apk and nothing more. I charged it for several hours with two different charges and Pluged into Pc. Nothing works. I suppose it is really broken but what its strange is that Pc recognizes it
i think the nearest Samsung service Center will solve this for you . i advice you to check with them
note : they will think that you flashed something , even though you didn't . but its ok if you still under the warranty , maybe it takes 3 weeks to 4 though
if you hold vol down and power, can you get into download mode? it's an android dude with a shovel. if you can do that, then search the forums for your specific hardware files, and use heimdall or odin to flash them.
No way it doesnt start anything only black window. No logo no shovel nothing at all. Tried all the combinations and the only thing I can do is connect it to the Pc and it ask me for apx drivers which I've already installed but nothing to do with it. Also the firmware at samfirmware won't be available till next week, then I'll try to reflash if it is possible. About the service here in Spain they don't want even touch it, told me to send it to USA cos they say they can't get usa firmware and they only take care of product bought in Spain it stinks. And I offered the guy to pay for it even out of warranty but they don't want to mess with it. There's another guy in other forum that has the same problem with same tab. But still find no solution. I should have bought a ****... iPad at least if it crashes can be recovered easily. If this is a software problem I would have to send it there several times which is very expensive
How long have you held the power button? I had a similar issue this morning on my p1010 and I just held the.power button for maybe a minute and it restarted. It takes a long time when holding the button.
I'm new to the tab so don't shoot me if this is something you already tried.
http://forum.xda-developers.com/showthread.php?t=1130574
Can anyone one expert tell me if the solution on this post will work for me
I think you have a dead screen or lcd inverter, or dead back light. Definetely a warranty issue.
Take the tab out in bright sun and try the power buttons - maybe you can see the screen change?
Same Thing
I had the same thing happen.
No combination of buttons seems to bring life to the tablet. i'm going to download the driver now and see if I can get into adb to try to reset it.
I was watching a video, the video got really fuzzy, then the tablet froze up. I held down power to power it down and that is the last time it was on. Never flashed or rooted.
condorazul said:
i´ve got my brand new galaxy tab P7510 and after two day and swiching it down, black screen appears. Cant get it to start and i tried to charge it and wait for several hour but nothing happens. When i connect it to the pc it ask me for atx drivers wich ive already installed, but now i dont know what to do.
First i know i have to wait for samfirware to release the firmware for my tab i suppose and then flash it win odin i guess.
Is this the correct way or should i send it inmeately to samsung´s support service.
The main problem for me is that i live abroad and it would be very difficult to send it to usa.
thank you.
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