Factory Rest - now can't register device - Nook Color General

I was wondering if anyone has had the same problem I am now having.... Today I reset my NC to factory defaults ( home+power+Vol up ) I started to re-register my device. I connected to my network and the internet just fine. When I entered my email and my password then clicked on 'submit' I get an ERROR screen that says unable to complete the setup proccess. Please shut down and try again.
Well I did that 8 times untill I got the 8th reset (factory clear data) and still I can not register my device. I called Tech support and they said to shut off and wait 24 hours then try again !?? odd .. but ok.
*shrug* .... any thoughts ?

Thibor69 said:
I was wondering if anyone has had the same problem I am now having.... Today I reset my NC to factory defaults ( home+power+Vol up ) I started to re-register my device. I connected to my network and the internet just fine. When I entered my email and my password then clicked on 'submit' I get an ERROR screen that says unable to complete the setup proccess. Please shut down and try again.
Well I did that 8 times untill I got the 8th reset (factory clear data) and still I can not register my device. I called Tech support and they said to shut off and wait 24 hours then try again !?? odd .. but ok.
*shrug* .... any thoughts ?
Click to expand...
Click to collapse
If it still happens after a reflash, go back and exchange.

same thing happened to me tech support didn't even stay on the line to make sure it worked... I suspect the device is still 'registered on their network. I even tried creating a new account. I'm gonna let it sit for a day, but I dont think that's gonna do anything personally.

Yeah Tech support is really a joke. They don't know much about anything. We (us xda members) know more about this device then they do. Anyway you are right .. I got mine working and it was due to it still being registered on their network and it trying to re-register itself. I finally talked the guy into deleting my account so I could set up a new one. All is fine now.

Thibor69 said:
Yeah Tech support is really a joke. They don't know much about anything. We (us xda members) know more about this device then they do. Anyway you are right .. I got mine working and it was due to it still being registered on their network and it trying to re-register itself. I finally talked the guy into deleting my account so I could set up a new one. All is fine now.
Click to expand...
Click to collapse
Great gonna try that later / Did you get the account deleted though Tech Support or customer service?

Related

Factory reset - G1 problem

Hello, i just bumped into a problem with my G1 (which i got it couple of days ago). It was all working fine, surfing and installing different app and stuff, untill i got this message when i would want to add contacts (The process android.process.acore has stopped unexpectetly), so i figured it out ill do factory reset. After ive done factory reset now since im in Europe and we dont have T-Mobile here, and now i can not connect to my wifi so i can setup my gmail account in first step of setting up my G1.
Please does anyone have anykind of idea how to help me, or there is only one thing left, sending my phone back to US to setup from the beggining (even though i cant imagine everytime someone outside US when ever they want to do a factory reset they should send their phones back and forth to US just for this matter).
Any advice is appreciated.

[Q] Galaxy s problems

Right, im having various amounts of trouble with my galaxy s.
I bought it from my uncle brand new, it kept telling my that my sim couldnt connect to the network, so i had it unlocked. It still wouldnt work, then when i walked out of the building it decided to start working a few minutes later.
I then had to take out my battery for something then put it back in & boom, it stopped working again, now when i make calls it says not registered on network and when i try to connect it to the orange network it tells me that my sim cant connect to that network what do i do?
i see 2 options
take it back to the store for warranty (yes you bough it from your uncle, he should still have the original invoice)
or you can flash your device back to stock, and do a factory wipe
if i reset it to factory will it counteract the unlock?
the sim lock should remain
besides there is an Android Market app for free, to unlock your phone again if it does gets locked
AllGamer said:
the sim lock should remain
besides there is an Android Market app for free, to unlock your phone again if it does gets locked
Click to expand...
Click to collapse
so should a master reset sort it or? cuz i really am getting annoyed without a phone as i need it for business
do a master wipe first
if that still doesn't fix it, then a reflash via Kies or Odin should do the trick
if all that fails, then i'll take it back to the store for an exchange
i dont understand why its doing this though?
it was working around 1 oclock, then when i had to take the battery out around half 5 6 ish it happened again? i dont understand what the issue is?
its been blacklisted by t mobile, any ideas?
jackson0121 said:
its been blacklisted by t mobile, any ideas?
Click to expand...
Click to collapse
how did you find out?
just tell them and show them your receipt
thats the problem. i bought this from someone else, so neither of us have a reciept
Stolen
Sent from my GT-I9000

[Q] Internet Troubleshooting

I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Notice
Gstar88 said:
I just bought this new phone 14days ago. I got my number transferred from a prepaid to a new simcard. Everything was good until they actually ported my number to the new simcard. After that i have NO internet at all.
I have a 3G icon and can call/sms but as i try open the browser it says. The page cannot be find. Also when i turn my phone off and on it says after i dialed my pincode: Error cant apply settings to modem.
My provider is T-mobile here from the netherlands, they had some interference at the beginning at the week, but i spoke with them today and they can see everything should work. I tried to make a new APN with the guidance from T-mobile but it dosent help. Also rebooted it 4 times from fabric settings, still nothing.
Can say that i havent done anything with the phone, its not hacked/rooted or whatever. Basically in same shape as when i bought it.
I read another tread that also descripes the problem i have but these phones are rooted, and didnt really get any solution out of it.
http://forum.xda-developers.com/archive/index.php/t-995363.html
Dont know if its any help, but i can connect to the internet with my WIFI connection at home.
Does anyone have ANY idea to what i can do?
Thanks in advance!
Joe
Click to expand...
Click to collapse
Maybe also nessasary to mention i DID put my SIM in another device. Still same outcome. NO internet still
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
MeX_DK said:
Well if you haven't got data on the other phone either then I am pretty sure its a sim/provider issue and has got nothing to do with your phone at all
Click to expand...
Click to collapse
Yea you would think that, they told me in the store today that was not the case. Funny thing is i tryed to switch it again into another devince, and still nothing. However, as I went into the store i got a new simcard that didnt fix the prob. Suspecting some internal flaw?
Anyway, gonna call LG and use my vip change possibility so we'll see if its the device itself or not.
T-mobile offcourse claims that its a software prob, as this often happens on first batch phones

My Note just got stolen, help login out of everything.

I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,
Chaosin1983 said:
I just got my Note stolen a few hours ago, I am so pissed right now, but hey what can I do... I live in Nicaragua, so no warranty and no police claim will get it back for me...
Tomorrow I will call my carrier and see if I can block my phone through IMEI number so the son of a **** that stole it cannot use it...
I never kept my gps enabled unless I was using it so no tracking software will be able to track my phone, I already blocked my number with my carrier so I guess there is not much I can do to track it, but I would like to sign out of everything on my phone, and I was just wondering if I changed passwords on every service installed on my phone would the theif still be able to login if I had checked the "remember me" or "stayed logged in" options?
Thanks,
Click to expand...
Click to collapse
Try to install plan b from the market. You can install it remotely from Google play using a web browser and should be able to get the GPS coordinates of your phone providing the thief has not removed your Google account. Do it asap to increase your chances.
+1 Good idea, However The phone will need to have internet access to receive the remote download.
Dont suppose you had Lookout installed ?? On my device it is un-installable, and i can remotely turn GPS on / off, Track the phone, Wipe everything, Lock the device, and even make the phone scream !! (useful for when you are tracking and a close enough to hear it)
I hope you get it back !!
Changing the password won't let the thief use any of the services you have logged into. The app should request him for the new password. Do it ASAP!
I feel for you man! Had my iPod touch, Optimus 2X and Galaxy SII stolen!
Sent from my GT-N7000 using XDA
first of all sorry you, that's one of the worst things that can happen to a phone.
if you think the theft is using your phone only with a different simcard you have the following options:
- try planb (as already mentioned above) to locate your phone.
- if you have a google account on the phone, try android lost that will gain you the full control over the phone including locating it, taking photos of the cameras and wiping the complete data of the device out. its a really great tool .
- if you have a Samsung account on your phone, try the samsung dive website with this you can also do things like locating or wiping data view call logs and so on.
if all the above fail you should change the passwords of all your accounts used on the phone, especially the email accounts. also try to contact your provider, really few of them provide a location service based on the imei number of the device. and also some of them offer the service to put the device's imei number to a ban list so the phone is useless at all because it cant login in to the gsm network.
*EDIT*: go to the police and let them give you a document that the phone is stolen, and the imei and serial numbers. give this document to samsung and they will put the device to a blacklist, so the device wont get service/support/repair anymore.
i hope some of this become useful to you
Best thing would be to:
1- Track it (with the app said above) or with Samsung Dive!
2- Find the perp
3- Beat him with a cow bone
4- Retrieve the phone
5- Send it to me for inspection
Hi guys, thanks for your help, I installed Plan B a few hours after the OP, but still no email...I would gladly beat the crap out of the theif, but I fear I won't see my note again, I have already ordered another one, this time I will install every tracking anti theft app available...
Anyhow, after this, I installed Lookout on my Girlfriends Note, and tried out the tracking, the tracking is not that accurate, it positions the phone within a 2 Km radius...any other app that would be more accurate?
Thanks,
Im using avast and i have to say its working well, it has a ton of features, you can make mobile data persistent with a single text making tracking that bit more accurate
combine it with the screaming feature of lookout and you should be able to hear it if you are close enough.
Try samsung dive
http://www.samsungdive.com
Lol samsung dive will dissapear when factory reset
Sent from my GT-N7000 using Tapatalk 2
Little late for the original poster but Cerberus is a nice app too. I got in on a free promotion. I have it activated and don't even think about till I get an email saying that I changed my sim. You can remotely hide the app, wipe phone/sdcard have a login screen pop up appear, record video and or audio and map in real time.
Even though I think tracking your kids is creepy, I can see how some parents would love to install it on their kid's phone.
Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?
Well in avast, you can remotely activate data network even if the thief switches it off, It also has stealth mode where it hides all traces of being installed.
If you are rooted it can even withstand a factory reset.
Chaosin1983 said:
Thanks again for all the info, I will try all these once my new phone gets here.
I have a question though, all of these tracking apps need data connection on the cel phone's side...correct? What if the theif turns off data connection? Is there one that works with only GPS?
Click to expand...
Click to collapse
GPS also needs data connectivity.
ravi_buz said:
GPS also needs data connectivity.
Click to expand...
Click to collapse
I've used GPS trakcing with data off before ...it will track you even if the map does not render...afterwards when you get connectivity the map will be displayed along with your tracking info.
GPS don't requires data connection thogh, tracking won't work without data connection.
GPS fix the position without data connection, but for tracking you need to pass that information to server, which needs data connection.
can i unblock a samsung galaxy note ?
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!
Strange. Post could be chameleon or possibly victim of stolen phone.
Sent from my GT-N7000 using xda premium
salmavic said:
hey everyone !
so i got scammed in ebay and i got a samsung galaxy note n7000. the guy said it worked perfectly and stuff...buuut no !! when i got the phone it wont read any sim card so i just figured it was from the sim card reader. when i took it to my retailer they told me the phone was stolen/lost and the original owner kinda blocked it so no one can use it. i have access to the phone and everything except that it wont read my sim card. i contacted the guy i got from on ebay and filed a claim and everything but i know these things can take FOREVER before i can get my money back. the guy i got it from told me he bought on ebay too in november 2012. i dont wanna sell the phone again on ebay and scam more people i tried looking for the original owner so we can figure out a deal but i couldnt.
is there anyway i can fix this phone ?!! or can i contact the samsung store maybe and they can find the original owner ?!! please help...anyone ?!!!
Click to expand...
Click to collapse
maybe, but how do I know you didnt steal it yourself/know you bought a stolen phone?
Salmavic please return that phone to chaosin! Lol jk
_______________
Via GT-n7OOO using xda app-lite

Not registered on Network

Hi,
Someone could advise me, why the hell in the first step I updated to Android Pie, from Oreo! One of the big mistakes I could ever do, ruined my note 8, fiscally!!
After update to Android Pie, network was alright, data mobile, text, calls, video etc!
2 days ago, my 4G disappeared from top of my screen!!! I took out the sim hundreds of time, I've done factory network reset, I was in Phone app, cleared cached!
I got this big issue, called NOT REGISTERED TO NETWORK! someone could tell me how can I sort out?
Please see the pictures attached
Did you check if your imei has is still the good one? I had an issue like this after flashing a new ROM on my Galaxy S2. Maybe your upgrade failed on some part.
Hey OP,
Have your issue resolved yet? Please give an update as I have a similar issue.
tick for 10 seconds modo avion and then, untick again... maybe this resolve u problem...
irefutabil said:
I've done factory network reset,
Click to expand...
Click to collapse
How did you do this? I don't see this option on my Exynos Note 8
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
irefutabil said:
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
Click to expand...
Click to collapse
Turn off the device
Press Volume Up + Bixby + Power key
irefutabil said:
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
Click to expand...
Click to collapse
So this issue have not resolved yet?
irefutabil said:
the phone was blacklisted by network mother, and can be use only on that network! I tried everything to fix it but nothing, seems to be was impossible! I bought the phone from Facebook, was brand new, sealed, unlocked at that moment, can take any SIM! exactly after 1 year, the stopped accepting my SIM, i thought initial phone was bought via a contract and the person stopped paying his monthly payments, so they blocked to use only on that network!
How I've done an factory network reset, try to search in settings, but I am sure all option for resetting are on section factory reset!
Click to expand...
Click to collapse
this wipe "only" erase APN options.. not a wipe config your app for restart that.
in apps search SIM app. SIM CONFIG or similar option. delete cache and data in modo avion. then, after delete and force stop, desactive modo avion.
mi note8 haved similar problem and i resolved with that.
I finally got it fixed by following simple procedure I found at another XDA thread.
https://forum.xda-developers.com/android/general/guide-restore-imei-fix-corrupted-efs-t3116217
---------- Post added at 05:43 PM ---------- Previous post was at 05:43 PM ----------
I finally got it fixed by following simple procedure I found at another XDA thread.
https://forum.xda-developers.com/android/general/guide-restore-imei-fix-corrupted-efs-t3116217

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