Database Develop

T-mobile MDA says "Data crashes" with SIM card ins

First I would like to thank everyone for posting their wealth of knowledge on these forums, I have learned a lot.
My problem is just as posted in the subject. I upgraded my phone to the 2.17 T-Mo custom ROM just as the instructions said. Ran cidunlock and everything before flashing. My phone works great as a PDA, but as soon as I put in a SIM card I get the "Data Crashes" error. I even tried several SIM cards from varying providers (T-Mobile, Cingular... etc).
I downloaded the 2.17 ROM from a link on these forums. Now Ihave downloaded the T-Mo original ship OS (from same link as the custom ROM), but it is not an exe and I have no idea how to use the files downloaded. I am not even sure that restoring the original OS will fix this problem. I was going to pay for the program from that imei-check.co.uk site, but unfortunately I can't get my imei (#06#) without a SIM in my phone.
I only found one post about this problem. One soultion offered was to copy thecidunlocked.bin to the phone, but the poster didn't say where to copy the file to on the phone.
I noticed a new program on the hompage here that will unlock any Universal. Will this work to fix my T-Mo MDA?
Will performing a SIM unlock solve this issue?
I did't want to try to SIM unlock or do anything else to my phone without further guidance from some helpful person. Trying not to screw my phone anymore than it is.
I am desperate for suggestions/solutions from anyone that has solved this issue.
Also, with so many different names for the Wizard, what name is the T-Mobile MDA commonly refered to? Is it the MDA Vario? This just makes me more confused about which programs apply to my phone.

Use lockiwiz 0.3a worked with my device after upgrading to qtek aku2.
Follow instructions here http://forum.xda-developers.com/viewtopic.php?t=50768

Re: T-mobile MDA says "Data crashes" with SIM card
earljg said:
First I would like to thank everyone for posting their wealth of knowledge on these forums, I have learned a lot.
My problem is just as posted in the subject. I upgraded my phone to the 2.17 T-Mo custom ROM just as the instructions said. Ran cidunlock and everything before flashing. My phone works great as a PDA, but as soon as I put in a SIM card I get the "Data Crashes" error. I even tried several SIM cards from varying providers (T-Mobile, Cingular... etc).
I downloaded the 2.17 ROM from a link on these forums. Now Ihave downloaded the T-Mo original ship OS (from same link as the custom ROM), but it is not an exe and I have no idea how to use the files downloaded. I am not even sure that restoring the original OS will fix this problem. I was going to pay for the program from that imei-check.co.uk site, but unfortunately I can't get my imei (#06#) without a SIM in my phone.
I only found one post about this problem. One soultion offered was to copy thecidunlocked.bin to the phone, but the poster didn't say where to copy the file to on the phone.
I noticed a new program on the hompage here that will unlock any Universal. Will this work to fix my T-Mo MDA?
Will performing a SIM unlock solve this issue?
I did't want to try to SIM unlock or do anything else to my phone without further guidance from some helpful person. Trying not to screw my phone anymore than it is.
I am desperate for suggestions/solutions from anyone that has solved this issue.
Also, with so many different names for the Wizard, what name is the T-Mobile MDA commonly refered to? Is it the MDA Vario? This just makes me more confused about which programs apply to my phone.
Click to expand...
Click to collapse
i have the same problem, i still could not get an answer from here. I have followed numerous tutorials done by others who have had a similar crash. restoring to original tmo rom did not help me. ran unlokwix03a, which gave me the unlock code.
So I did manage to get a unlock code but when I put in a diff sim from another carrier am not even getting the prompt to enter it. so anyone with a solution we realy could use your help.
kizo

I used Lokiwiz3a to unlock my custom T-Mo 2.17 ROM MDA phone. I am still getting the "Data Crashes..." error even when I insert a cingular SIM into my T-Mo device. I can't seem to get the input screen to enter the SIM code that I got from Lokiwiz. I even ran Lokiwiz twice, with my T-Mo SIM card inserted ("Data crashes" screen was on) and without it inserted. Then tried again with a cingular SIM and the same error message appears.
Can someone advise me in this issue again?
Thanks

I had the same issue and spent countless hours trying to correct the problem. I tried every Rom and unlocking software I could find. Nothing worked. I'm no expert but from what I have learned there seems to be an issue with the IMEI in the US T-Mobile MDA. A few weeks ago I started having problems with the phone so I went to HTC's US website and downloaded the original shipping ROM, flashed it to my phone, not a single problem. In fact the phone actually worked better. Since it worked so well I figured I'd try one of the cooked Roms. I could always go back to the original right? WRONG. I got the data cash screen and an expensive paper weight no matter what I Tried. I called T-mobile and Htc every day for a week. They were no help. Big surprise. The only solution offered by the two was to send the phone to HTC for repair. They said it would cost $38 US just to look at the phone plus any additional fees for repair. 7 to 10 days to figure out the problem and 7 to 10 days for repair. A few days ago I read that some people were using imei-check.co.uk to solve the problem. I decided to go for it. $38 and 5 minutes later, I know have a working phone. Screw T-mobile and HTC.To get the IMEI you need to take your sim card out, go to the COM manager and turn the phone off. Place the Sim card back in and and the data crash screen wont show up unless you turn the phone back on through the COM manager. Hope this helps.

It looks like occassionally it is fixed by going back to the original rom, but not always - then unlocking and reflashing.
Most success with this http://www.imei-check.co.uk/ cost 30-40 bucks but most cases seems to work.
Read this thread http://forum.xda-developers.com/viewtopic.php?t=43319

IMEI-Check.co.uk definitely works. I got the same data crash message after I upgraded to 2.17 and their solution worked immediately. BTW the IMEI is printed on the phone right underneath the battery. Whatever you do don't assume the IMEI printed on the box is the one on your phone.

Thanks for everyone's help!! I finally broke down and went to the IMEI site and paid for the program to fix it. My phone is working beautifully now!

Just in case everyone is wondering what I did before I decided to pay for the IMEI and wanted to try before buying a program...
Having the 2.17 ROM installed when I started to have this problem, I first decided to try the method suggested here:
http://forum.xda-developers.com/viewtopic.php?t=50768
That still came up with the "Data crashes..." error with both T-Mo and Cingular SIM cards inserted. The same as the method in the above link (Lokiwiz3a, etc...).
So then I decided to try an alternative method followed by in this thread:
http://forum.xda-developers.com/viewtopic.php?t=47848
Which involves downgrading, then unlocking, then upgrading. Also with no luck on removing the "Data crashes..." error. I tried inserting my SIM after the downgrade and running Lokiwiz02b and still same error message.
Then I finally broke down and paid for the IMEI unlock program as posted in this thread (suggested by meschle, and in many other threads):
http://forum.xda-developers.com/viewtopic.php?t=43319
If the two previous methods mentioned before the pay method do not work and you decide to pay for the IMEI unlock mentioned: PLEASE follow jt_armstrong's advice (mentioned in above post) for obtaining your phones IMEI # when ordering the program!!
Since I did it as a last resort, it was already too late for me to obtain the IMEI from my phone as the pay website suggests (dial *#06# on your phone). This is due to when I insert my SIM the "Data crashes..." message comes up and there is no way I could obtain my IMEI without looking at the label behind my battery.
All is well now after running the $38 program. I finally realized (with the help of the previous posters, and other threads in this great forum!!) I have exhausted all other options.
Unless you can wait for someone to come up with a definitive solution to this rare (from what I have read) problem, I highly recommend using IMEI unlocking program. I have been trying to find a solution for about 5 days in the forums and this was my last resort...

i got the same problem and fixed it with the paysites....BUT i know i could have fixed it without them...had i saved the locked_bkp.bin file that unlock software generated the first time...
If any of you has the file, they can figure out how to write it to the phone by reading out the .bat file that came with the lokiwiz...
If you tried to unlock it twice....forget about that because the second time the software actually overwrites the backed up file with the crashed one it reads from the phone...

Not to sound to dumb or nieve, i ran lokiwiz, it gave me my unlock code, but when I put a cingular sim in my tmobile device it never asked me for the code. The phone works with both my T-Mobile sim and a Cingular sim. Can I assume than that my Wizard is sim unlocked even though I never had to put in a code?

Not to sound to dumb or nieve, i ran lokiwiz, it gave me my unlock code, but when I put a cingular sim in my tmobile device it never asked me for the code. The phone works with both my T-Mobile sim and a Cingular sim. Can I assume than that my Wizard is sim unlocked even though I never had to put in a code?

Papa_I said:
Not to sound to dumb or nieve, i ran lokiwiz, it gave me my unlock code, but when I put a cingular sim in my tmobile device it never asked me for the code. The phone works with both my T-Mobile sim and a Cingular sim. Can I assume than that my Wizard is sim unlocked even though I never had to put in a code?
Click to expand...
Click to collapse
Sounds like it is unlocked to me, but I am no expert. Just figuring if you can use two different SIM cards (not form the same company) in a phone, then it is unlocked. That seems logical, but who knows, maybe T-Mobile isn't being logical and Cingular SIMs normally work with T-Mobile phones. I never actually tested that idea...

To those that find themselves in this situation i just want to tell you that i didn't have to pay to fix my phone. I simply used itsme's tools to flash a new CID block back to the phone (lucky for me that i had a backup of it before facing this problem)
The reason for this is checksum errors in CID block (last 8 bytes of the 64k section) which may occur from bad flashing process or, as in my case, for messing with SPL messages with mtty program.
So all you have to do (if you have a G3 DOC model) is make a backup of CID block before upgrading rom (machinagod's programs create that file automatically when CID unlocking - even if it generates write errors). If the accident happens then downgrade SPL/OS to version 1.06 or bellow and flash the backup CID
cheers

i have a t-mobile dash with the same problem, what can i do if i dont have the cid backup??

tramuyo said:
i have a t-mobile dash with the same problem, what can i do if i dont have the cid backup??
Click to expand...
Click to collapse
Get this application http://forum.xda-developers.com/showthread.php?t=295038 (version 0.3), read the CID block and check if the CID IMEI is same as the label one

downgrade SPL/OS to version 1.06 or bellow and flash the backup CID
Click to expand...
Click to collapse
how can i flash the backup cid ? is there any program because i only got 3 .bin-files and dont know what to do with them.
I have another question. What is the difference between the normal IMEI number and the CID-IMEI cause my device has 2 different ones.

peran281 said:
how can i flash the backup cid ? is there any program because i only got 3 .bin-files and dont know what to do with them.
I have another question. What is the difference between the normal IMEI number and the CID-IMEI cause my device has 2 different ones.
Click to expand...
Click to collapse
Where did you get those 3 bin files?
The IMEI is stored at two locations:
the gsm_data block and that's where the device reads it from when you browse the "Device Information" ("Identity" tab)
and the CID block as well where i believe that cprog.exe (the GSM app) reads it from
Now the "Data crashes" error might come from bad CID block checksum or from the existence of two different IMEI numbers of these two locations (i tested it )
Use my program again to read the gsm_data IMEI (use the "Read IMEI" button) and see what IMEI you get

Where did you get those 3 bin files?
Click to expand...
Click to collapse
i got these files from the lokiwiz tool cause i cid unlocked my device with it.
but since this step i can only flash t-mobile roms on my device but i have an o2 branded one. why?
i have in both locations the same imei i think.
What is the difference between the normal IMEI number and the CID-IMEI cause my device has 2 different ones.
Click to expand...
Click to collapse
did u mean this ?
but how can i get a imei which works ?

Can't use my SIM card! Operator not supported problem!

Hi, I've updated my Trinity with this ROM.
All works fine, except that it doesn't work with my SIM card.
When I insert the SIM card, I got a message and the Network Wizard:"Your current operator (23433) is not supported. You should obtain an update from your device vendor.
Would you like to select another network provider?
Basically I can't connect to the network and the network wizard gave me only asian and australian operator I can choose from, but I'm on Orange and in UK!!
Please let me know what's wrong!
Cheers

You sure it doesn't work when you wait a while? It should work telephony-wise, but the data settings you have to change manually...

just doesn't accept Orange SIM cards..
Can't understand why...maybe has a lock when you insert an Orange SIM?

Orange simcards
Hi gioazz,
I bought an m700 from you on ebay ( dezlatics )and have found it to work great, but I am eager to use the GPS option with it.
But just a quick note on your issue....
I have now installed an Orange 3g Pay as you go simcard with no problems.
However, I did originally buy a simcard and have problems connecting to the internet. I rang Orange customer services and they told me that the simcard was only a 2G simcard and that it was not compatible with the m700. So I then bought a 3G simcard and everything is sorted.
So perhaps you are trying to use a 2G card and not a 3G card??
Could you possibly send me any info on the GPS rom update that you have installed and tell me how to check if my m700 is locked or unlocked.
Cheers mate!

My Sim Card is 3G but it doesn't work with any Orange SIM...I think that this is simply a faulty phone.
As for the GPS ROM, just download the ROM from the FTP it works great, and if your already works with an Orange SIM I think it will still working.
I've tried to revert to an old ROM and the nproblem is still there so I think is just the phone.
It does works with any other phone SIM so far,so I think is simply an Orange lock on this device...

'FTP' - What is this?
Thanks for your reply gioazz,
But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.
My apologies if this is such a stupid question!

mikehockenballs said:
But because I am a bit of a newbie on this site, could you tell me what the 'ftp' is please. Where I can look for the ROM update.
My apologies if this is such a stupid question!
Click to expand...
Click to collapse
First of all - great username!
Second of all, ftp (file transfer protocol) is where you are going to find the stockpile of roms and other files the esteemed members of this forum have compiled from around the world. Here's a link to the trinity rom page:
http://wiki.xda-developers.com/index.php?pagename=Trinity_Upgrades
Good luck with the update...I see in another post of yours you already CID unlocked your phone.

How Do I Know If My Device Is Unlocked?
Thanks for your reply PSARGENT,
Yes I unlocked my Trinity with the IMEI unlocking service, it cost me £20.00 but I think it will be worth it in the long run.
But how can I test that my device is unlocked and will stay unlocked even after I upgrade using the GPS ROM update?
Is there a quick to tell, or do I have to try and install software that is not digitally signed to find out, Also, I do not have any other carriers simcards to try in my Trinity either.
Cheers!
Still no sign of the Official GPS ROM Update from HTC!!!
Sorry for the double posting!!
I did not read your reply to my post in the other Trinity section of the site, my apologies psargent!

Solution
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.
Nadavi

assasins said:
Do Hardreset,
After you finish the initial phase, do hard reset before it installs the DOPOD software (the 3 seconds countdown) and your sim will work fine.
Nadavi
Click to expand...
Click to collapse
After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software

anonimo said:
After you finish the initial phase, do _SOFT_ reset before it installs the DOPOD software
Click to expand...
Click to collapse
Thats right
worked for me .
Nadavi

verifying unlocked 8925

Hi I just bought new 8925 from eBay, claimed to be unlocked. I see lot of AT&T traces, afraid to plug in SIM and get charged for data plan.
Can you pl. tell me how to verify whether it is unlocked ?
Here is some device info. i collected.
----
Windows Mobile 6 Professional
CE OS 5.2.1622 build 18128.0.4.4
ROM 1.62.502.0
Radio 1.27.14.09
----------------
I also want to remove all this AT&T programs, get HTC latest and original look on it. so i guess i have to follow that hard reset and then soft reset. Would that remove my unlocking ? i will appreciate any help in this direction.
Thanks
Ken

You needed to read the WIKI and numerous stickies out there....Your about to be flamed like you never thought possible!!!

With some methods of unlocking if you go to the bootloader it will say unlocked, but even if its not unlocked, its very simple to unlock the phone. I learned everything I know about the tilt and kaiser from the wiki's. They are excellent tools!!!

Plugging in a SIM wont initiate any data connections unless you do something (like go to PIE). Just install Modaco Nodata to be safe.

Once your phone is SIM unlocked it cannot be re-locked as long as you purposely don't do it. (And even then not sure if its possible) If you put in a foreign SIM (Tmobile, Bell Mobility, etc...) it will prompt you for an unlock code if the phone is not unlocked.
In order to upgrade you phone, please read the wiki. There is a specific one for Tilts which has a few different problems.

so as you guys mentioned, i started reading up lot of documents from this site (trust me so confused, could not fall sleep last night)
went in bootloader. Saw this
kais1*0
spl-1.93.0000
cpld-8
Does that mean, this is unlocked ?
Planning to flash cooked ROM, trying to find app comparision on different ROMs.
Thanks

Installed nodata, disabled the GPRS and MEdia Net.
How do i also disable 3G and Edge network access?
Also pl. somebody reply my previous post
Thanks
Ken

just wanted to put closing comments for anybody like me, come across this.
I finally flashed new ROM last night successfully.
Everything is on this websites, stickies and searching forums, solves all the problem, credit goes to all senior members to keep this current with new issues and development. I will contribute to this forum in my capacity.
Ken

he's afraid of the data charge. lol Man up.

hello, everybody.
When I unlock my tilt 8925 (Just buy), I follow the three steps, (HTC_Kaiser_SIM_Unlock_v0.1)
1 SPL-1.0 OliPof.
2 flash the step1, the the R display 1.27.12.11.
3 insert sim card. run step 2:
it display:
...
\.WCEUSBSH001: Permission denie
I have try to update the system to Kaiser-HardSPL-3.56, but it still can not unlock the sim.

Unlock code help...PLEASE!!!

Got the unlock code from AT&T, put in a newly purchased 02wireless sim card, but no prompt for unlock code.
Can anyone provide specifics once one has the unlock code?
Also, if I've changed radio and upped to XDA Live 6.1 rom, will this hamper the unlocking?
Thanks for any info/help you can provide.
MBN

try putting a piece of paper on the back of the sim card to give it a lil pressure cuz i think other cards are thinner than att

or searching

Yeh plenty of info on this: http://forum.xda-developers.com/showthread.php?t=402393
As you have flashed a cooked ROM you will probably be missing the at&t unlock.exe in the windows folder, don't know if anyone has extracted the at&t unlocker or whether it would run on a non at&t ROM, something for you to search for.
You could reflash to at&t or use the unlocker linked in the Kaiser Wiki.

ugonnax, thanks, tried that, no go.
ChumleyEX, thanks for that fabulous insight...I had, and there is so much info out there, but I could not find the right thread.
MisterB, that was spot on. I rolled it back to the original ROM, unlocked it, and will reapply a new ROM.
Thanks all for the insights and patience!
MBN

MustBNuts said:
ugonnax, thanks, tried that, no go.
ChumleyEX, thanks for that fabulous insight...I had, and there is so much info out there, but I could not find the right thread.
MisterB, that was spot on. I rolled it back to the original ROM, unlocked it, and will reapply a new ROM.
Thanks all for the insights and patience!
MBN
Click to expand...
Click to collapse
You're so very welcome, I love to give out usable advice.

Simlock to a specific sim card?

Hello,
I have a Kaiser locked by the operator.
The phone ONLY works with the original Sim card!
Does not work with cards from other operators, or even from the same operator.
I always get a message: "The SIM card is missing".
I already tried the several tutorials and tools to unlock it.
Even tried to change the ROM to recent versions.
Already tried differente versions of SPL... differente radio patches, different ROM's... 6.0, 6.1...
And no luck.
Never got that "Simlock" window that most tutorials talk about...
Every SIM card I try I get the "The SIM card is missing" message...
PDA features always work ok..
Any ideia?
Thank you so much!

Moved as not ROM Development.
http://forum.xda-developers.com/showthread.php?t=433835

dfelix said:
Hello,
I have a Kaiser locked by the operator.
The phone ONLY works with the original Sim card!
Does not work with cards from other operators, or even from the same operator.
I always get a message: "The SIM card is missing".
I already tried the several tutorials and tools to unlock it.
Even tried to change the ROM to recent versions.
Already tried differente versions of SPL... differente radio patches, different ROM's... 6.0, 6.1...
And no luck.
Never got that "Simlock" window that most tutorials talk about...
Every SIM card I try I get the "The SIM card is missing" message...
PDA features always work ok..
Any ideia?
Thank you so much!
Click to expand...
Click to collapse
It sounds like you have a sim card reader hardware issue, not a software unlock issue. Once you install a custom rom, your phone is unlocked. When you insert a sim from a different opperator, if the phone is locked, you will get a message like "sim card not supported" or something like that. Not "Sim card is missing". Try putting a small piece of paper behind the card when you close the sim card door. If that does not work, you may need to replace the reader.

j101399j said:
Try putting a small piece of paper behind the card when you close the sim card door. If that does not work, you may need to replace the reader.
Click to expand...
Click to collapse
The paper did not work...
Is replacis the reader a simple procedure?
Any ideia where i can find a new reader?
I guess my warranty was lost when I changed the ROM...

I'm Seconding the idea that you need something to help force better contact between the SIM card and the contacts inside the phone. I have had this problem before. one one of my Tilts, I just pushed down on the metal piece that covers the sim card...
sim card out, use your thumbnail to push down a bit... until the metal comes in contact with the contacts below. you should see that there is now a slight dip in the metal. then slide the sim card in.
Others have suggested a bit of paper between the sim and metal holder.

I tested both ways...
In last attempt I used a quite ammout of paper between metal and sim!
Almost could not close the door.
Already tried 4 different SIM's....
3 from Vodafone... and it's curious but they all look different in the contacts.
And the one from the original operator.

There is a thread to revert back to stock for warranty purpose check the sticky in ROM Development.

Yes, follow the process in the Wiki to return to the OEM settings, SPL and ROM. Then take it back for warrabty. MAKE SURE AND READ THE ENTIRE WIKI; if you miss one part, they will not warranty the phone. As for replacing the sim reader, it's not hard, you just need to follow the teardown and rebuild steps 100%, also in wiki.

Seen exactly the same (100% same syptoms to the letter) problem as this on 2 HTC Diamonds unlocked with olipro software.
Has the Kaiser been unlocked by the olipro kaiser unlocker ?
The 2 Diamonds had to go into service centre as the problem is linked to the block that is flashed during unlocking & mtty, rom flashing & re-running unlocking software done no good.

Mister B said:
Seen exactly the same (100% same syptoms to the letter) problem as this on 2 HTC Diamonds unlocked with olipro software.
Has the Kaiser been unlocked by the olipro kaiser unlocker ?
Click to expand...
Click to collapse
Yes...
I followed the tutorial step by step...
Then, the SIM problems happened...
After that, I tried it again with different hardSPL versions... and a the 6.1 ROM.
Both Portuguese and English version and no luck...
Now the problem is that I can't find the WM 6.0 portuguese ROM from my operator to revert it...
I guess I'll need to replace the reader myself..