Phone acting is up. Help? - Galaxy S I9000 Q&A, Help & Troubleshooting

Ok yesterday i got my i9000m. Rooted, and one click lag fixed. Stock 2.2 Froyo.
Today the phone would not wake up from sleep. Turned it off and on again and got past boot animation then just get a black screen (the buttons light up). Restarted a few times with same result.
Then i reformatted through recovery and rebooted. Got through to TouchWiz but it was very laggy and found no Google apps along with the phone saying there was no SDcard. So i reformatted again. Now the phone has the same problem, gets past boot animation but does not wake up.
Can someone please help me.

Do you know what build it was running? (JK4 or JL2)
If you got it through a store/Bell store, take it back and demand a new one on the spot. You've got symptoms of Internal SD card failure.
If you bought it off of eBay or some other source, you can try to take it in to Bell and hope they'll fix/replace it, or call up Samsung (1-800-726-7864) to send it in to them.
Best of luck.

I got mine today and right out of the box it was running JK4, the 1st phone they gave me was a boot loop, 2nd phone worked flawlessly, just return it if it's less than 2 week old they'll replace it on the spot

I bought it 2nd hand and im a rogers customer... :\ not sure if its JL2 or JK4
maybe a friend on bell can try and send it back for me?

Also I AM able to get into recovery and downloader mode. Suggestions?

You could try grabbing the official JL2 build and flash via Odin, if that doesn't help you could always call Samsung, they don't seem to care who you're signed up with and their turnaround time is apparently pretty fast.

got_milk said:
You could try grabbing the official JL2 build and flash via Odin, if that doesn't help you could always call Samsung, they don't seem to care who you're signed up with and their turnaround time is apparently pretty fast.
Click to expand...
Click to collapse
I agree you got nothing to lose..Flash stock and see how you go

Bricked. Like completely. Ugh...
Thanks anyways.

Related

New Nexus Not Working

Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Sounds like a DOA. Really bad luck.
If you send it back you should not pay duty to get it back usually, unless you live in a very tax hungry country! Between US and CAN you would not get duty.
Beside try speaking with cust support, DOA are usually well handled by company and so far HTC seem to be handling repair quite well as per the few post about broken screen I have seen.
Did you try running the phone WITHOUT an SD card ? good luck!
Krypton1984 said:
Hello,
I bought a Nexus one and as I don't live in a country that sells it my cousin brought it to me.
The device doesn't work and self Reboots giving me 20 seconds of use.
Tryed working with/without a sim,
Did a Factory Reset,
Formated the Sd-Card on my Pc,
and still in the same spot.
any ideas on what else to try before giving up?
anyone had this problem and fixed it?
My phone is not ROOTed and is on Version 1 of 2.1
didn't have enough time to get other info like Baseband and stuff.
I'm not willing to root the phone.
** If i send it back it will make the phone very expensive as i will have to pay costums fee when they mail it back to me
Thanks in advance!
Click to expand...
Click to collapse
If the boots, has never been rooted (boot unlock), no immediate physical damage, and has no signs of liquid damage or tampering (check void sticker).... it's likely just a software issue. Reload original firmware, or load a new firmware... Don't give up, sounds like the phone is still okay.
Was it bnib?
mrbkkt1 said:
Was it bnib?
Click to expand...
Click to collapse
So it seems.
Where are you from, Krypton1984 ?
Looks like some rogue app is loading at boot, causing reset. Possibly corrupt ROM image - but not sure. Might be software, might be hardware. But here's one thing to try:
If you're on a T-Mobile-compatible phone (900/1700/2100), do yourself a favor and flash stock Froyo. No need to root for that. The guide is in the sticky thread. In case of corrupted ROM image it'll do the trick.
I think you should factory reset it. Maybe even download the official 2.1 rom and install it. See if it fixes it.
Try a battery trade in first. Believe it or not, my first N1 seemed dead, and support gave me a swap for a new unit. When the new unit came in, it was still "dead" with the battery that originally shipped with the device. A new battery is what caused my N1 to finally come to life. The batteries that ship with N1's have QC issues, because I was one of many to report a DOA battery in the Google support forums.
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Krypton1984 said:
its brand new,
I didn't pay customs on the way in because my cousin brought it to me, so if i send it back i will and it makes the phone very expensive.
what if when i try to change firmware the phone reboots again without finishing?
i dont want to brick the phone.
Click to expand...
Click to collapse
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
You can also try a full factory reset through the bootloader. Search for the instructions as i do not know them off the top of my head
P00r said:
Between US and CAN you would not get duty.
Click to expand...
Click to collapse
Yeah, North America is all one big happy family. We've got NAFTA and everything now.
OP, I am assuming you've allowed the battery to charge full?
badomen said:
Well booting to the bootloader will answer the hardware software question.
1. Turn off the phone.
2. Now press (and hold) the Trackball and turn on the phone.
Once you're in the loader let it sit for a while. If it stays up it's a software problem and a new ROM should sort it out. If it reboots while in the bootloader it sounds like a DOA phone.
Good luck.
Click to expand...
Click to collapse
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
You'll probably need to swap based on what you're saying. I, though, actually think Refurbished devices are just as good or even better than new. Think about it, if you keep getting dust under the screen maybe a refurbished phone will already have the fix? For that scenario it works out.
padhi87 said:
i am having a similar issue. The phone reboots randomly and gets stuck at the static X logo screen. i have to remove the battery and let it be aside for at least 10 minutes before i am able to get the phone up and running again.
i tried updating to froyo. it installed but then froze up again on reboot. i did the battery thing and then started it up, went on fine..froyo had been successfully installed, but my random reboot problem STILL DID NOT GO AWAY..
can this be sorted by installing the original rom image?? or do i have to go in for a swap?!?
i don't want to swap coz they send out refurbished devices,,but its the last option...
Click to expand...
Click to collapse
I really think this is a bad RAM issue.
I had this happen to my Nexus (ATT). It was prior to flashing froyo. I tried everything, flashing back to stock (including radio), cyan's latest, Paul's (stock) Froyo (with and without radio). Same result. Seemingly random reboots.
I thought initially that it was a software issue - It would not reboot while in fastboot/Amon's Recovery. But having tried every software combination, I've concluded that it MUST be hardware, unless I'm missing something big.
The phone, for the most part, would be fine as long as I DON'T TOUCH IT. It would stay idle for a long period of time (24hrs+), then I would use it Everything from web browsing to downloading apps to making calls, and it would reboot. It's frustrating because it seems that it's rebooting for no reason except that I'm touching it.
Sent in for a replacement, it arrives today. Hopefully it will not suffer this problem.
After talking with HTC they told me i need to swap the phone.
Because i'm out of america i need to send it to someone in the US amd then they send him the new divice after he sends my old one,
I am not satisfide with google's (first guy I talked with) and HTC because none of whome understand the severity and the hard feeling of getting a BRAND NEW IN BOX paper-weight. nothing about we'll compensate you or nada.
For me it tells me the brand is not strong enough to manage an outer state service and i wouldn't recomend them for countries that they don't cell it for.
If you where born in a HTC GOOGLE compatible country enjoy!
As i'm am probably less lucky and still in 2010 nationality counts

Captivate has weird behavior

Basically I woke up in the morning and my cognition 2.2 beta 9.1.2 had reflashed itself like I had just flashed it. I thought it was a bit weird, so I decided to try to install apps. It said I had no space for it, which was not true as I have plenty of space. When I restart my phone I lose all my settings etc, so I decided to try an odin oneclick restore, but it's stuck in download mode, and odin seems stuck saying "<ID:0/005> DO NOT TURN OFF TARGET!" I've been waiting for about 10 minutes now and i'm getting rather worried, as it has never taken this long. It seems like a hardware failure to me. What would be the next course of action?
I ended up successfully flashing back to stock, but now after boot, nothing is displayed. on the device, the keys do light up and respond to touch, however.
Update: Took it to the at&t store today and they gave me a brand new cappy, though unfortunately I can't put this one into download mode for some reason. Anyone know how to fix that? XD
Garjani said:
Update: Took it to the at&t store today and they gave me a brand new cappy, though unfortunately I can't put this one into download mode for some reason. Anyone know how to fix that? XD
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=812434

Galaxy S won't turn on-flashing screen

Hello,
I upgraded to Froyo last week, and hadn't had any problems until now. Yesterday when I had my bluetooth hooked up to the phone, it all of a sudden disconnected, which has happened many times before when the phones battery goes dead. So, last night I plugged into the wall to charge it, and this morning I wake up to the screen constantly flashing on and off (showing the black startup screen that says "Galaxy S I9000 Samsung".
I've tried plugging it into my computer, plugging it back into the wall charger, and booting into recovery mode, but all it does is show the battery charging screen momentarily (batteries shows to have no charge it whatsoever), and then switches back to flashing the startup screen.
Can someone please help me out, it would be greatly appreciated.
Thank you very much,
Cam
Hi Cam,
I have the same issue as you have and I'm trying to find the way to reload my device with the stock OS Android 2.1 Eclair that includes the bootloader that seems defective for some reason.
I was bounced by from Bell support to Samsung support, then to Best Buy where I got it and back to Bell.
I'll keep you in the loop if I find a solution.
Good luck
Maxx
maxximux2000 said:
Hi Cam,
I have the same issue as you have and I'm trying to find the way to reload my device with the stock OS Android 2.1 Eclair that includes the bootloader that seems defective for some reason.
I was bounced by from Bell support to Samsung support, then to Best Buy where I got it and back to Bell.
I'll keep you in the loop if I find a solution.
Good luck
Maxx
Click to expand...
Click to collapse
Hey Maxx,
I called Samsung this morning and they told me to take it to the Bell store where I purchased it from, and they may need to flash it or send it in for repairs.
Definitely keep me in the loop, it's much appreciated. This is extremely frustrating.
Thanks,
Cam
Hi Cam,
I will try the instruction found in the post http://forum.xda-developers.com/showthread.php?t=870058 after work.
Let's hope this will do the trick.
Maxx
Hi Maxx,
Did you get a chance to try it out? If so, did you have any luck?
Thanks,
Cam
Hi Cam,
No success with any firmware combination I tried, I think the only thing left is to send it back for repair. There is many others that have the same issues. All seems to be related to an internal SD card that is defective.
Maxx
Thanks, dude. Unfortunately it looks like I'll be sending it back today. You know whether or not I should take the two SD cards out before sending it back? I presume I should at least take out the card that I purchased separately?
Very late reply but this happened for me today (i was trying to install cwm through program Heimdall). So i put phone to download mode and using odin i was able to push in android 2.3.6 and everything works fine (except root permision gone).

[Q] Bell Galaxy S Stuck on logo Screen

Ok I have read about 50 different posts that are similar to my situation but none of them seem to be exactly what I'm looking for. Here is what is happening with a little background.
Running Stock 2.1 on a BELL Mobility Vibrant.
No Custom Roms.
I did have the OCLF installed (Almost 3 months ago without issue)
Phone is also Rooted
Last night I was at a friends place showing off my phone as they were ready to get a new one. I showed them all the cool apps, google maps, google Sky, Soundhound, Bar Code Scanner, etc.. They were sold and are no longer getting an iPhone.
I came home and went to bed. I woke up this morning and the phone was off.. I turned on the phone and once it booted up it said the battery was dead.. No problem.. Power the phone down.. Replace battery and reboot.
It would not reboot.. it gets stuck at the Galaxy S logo screen
My phone is one of these earlier models that doesn't have access to the 3 button recovery so I was using the ADB reboot-recovery to access the menu.. However, this no longer works.. it just reboots the phone and gets stuck at the logo.
I have tried ADB logcat and it just loops and loops.. (Thousands of lines of data)
I have tried a few different batteries.. I have tried powering it up connected to a wall outlet (power) as well as to the computer (it does detect the USB and makes the USB connect sounds (windows7))
Keis and ODIn both don't see the device.. (Not surprising)
Have tried 3-4 different methods to get to the download screen as suggested in other posts and none of them work.
Is there anything else I can try short of taking the phone back to Wireless Wave?
Just uploaded a dump of the logfile from AGB Logcat Cmd. In case that helps.
If you can't get the download screen, then your best bet is making a homemade jig. Search google for how to make one. I made mine when I encountered this problem and it works every time when I am unable to get a download screen.
I guarantee that it'll work for you as well. Good luck.
[HOWTO] [REF] Get Download Mode without 3-button combo using homemade JIG
Can you clarify? Are you unable to get into recovery AND download mode?
gtg2 said:
Can you clarify? Are you unable to get into recovery AND download mode?
Click to expand...
Click to collapse
Hey...my phone is currently stuck at a boot screen loop and it doesnt stop doing it. What can i do to fix this? I am able to get into download mode but not recovery mode. i know how to use odin, but can anybody guide me to which files i should use to put into odin to fix my phone? please help, thanks!! BTW, my phone is i9000 from BELL CANADA also!
Alright, follow this link and you'll get your three buttons working.
http://forum.xda-developers.com/showthread.php?t=785201
Make sure you get ODIN v1.3 and not v1.0 because the older one doesn't have a bootloader flash option.
zumi78878 said:
Hey...my phone is currently stuck at a boot screen loop and it doesnt stop doing it. What can i do to fix this? I am able to get into download mode but not recovery mode. i know how to use odin, but can anybody guide me to which files i should use to put into odin to fix my phone? please help, thanks!! BTW, my phone is i9000 from BELL CANADA also!
Click to expand...
Click to collapse
My Galaxy S from Bell is doing the same thing I spent 6 hours yesterday and so far 3 hours trying to get a replacement over the counter and so far its go to where you got the phone (Future Shop) they say only 14 day return window on this phone and mine started do it 16 days after i got it. Future shops says to go to Bell Store. Bell Store says Future shop should be handling this. now I am on my second call to Bell Corp and they are trying to keep me as a customer since I told them if this is not fixed today or replaced I am send the phone back and they can take their 3 year contract and stuff it.
so far looking good she is being very understanding and trying to help me
we shall see how this will go..
well 2 hours on the phone with them and the rep Named Laura is doing her best to get me a swapped phone today but she keeps hitting roadblocks between Future Shop and her own jobs corporate policies
with Bell this phone is 30 Days for straight across exchange but with Future Shop this is a 14 day policy since my phone died at day 16 its no longer covered by Future Shop and Bell hasn't been able to help me yet.
Laura is now trying to go above her bosses heads' and do good for me they have notes that my phone is considered DOA and should just be swapped by Bell Stores wont help me due to this phone being purchased at Future Shop
oh so frustrating...
UPDATE:
well after 2.5 hours on the phone with Laura and full of empty promises she cannot do anything for me Future shop has a 14 day policy Bell has a 30 Day policy and the phone is now 17 day old and nothing but a brick.
so I am heading to the nearest Bell store and dropping off the Phone and telling them to stuff the contract and all my bills good riddance.
nyk0n said:
so I am heading to the nearest Bell store and dropping off the Phone and telling them to stuff the contract and all my bills good riddance.
Click to expand...
Click to collapse
Let us know how that goes.
I predict the first murder in Canada inside a mobile phone dealership occurs in the next month over a Galaxy.

[Q] Galaxys I 9000M sd card bricked ???

surprised it took this long, had counted myself one of the lucky ones.... even though i was one of the unfortunate saps whose phone came with the three button recovery disabled, (a two week trip to samsung for repair).... was running darky's rom 9.3 and various eaarlier versions since october with no problems... today google voice started force closing so i tried to reboot the phone and it would not boot up again... i went into recovery and tried a wipe, still no go.... then i tried to reinstall the rom, still no go.... when it is booting up it just keeps looping the loading screen and vibrates once, then pause, then three times... i can get into recovery and download mode.
anywhose my questions are this,
A) best way to determine that the SD is in fact bricked.....
B) best way to get a bricked SD card back to stock so i can send it back to samsung for warranty.
C) if i get it back fixed from samsung, should i try to off this piece of Sh*t phone that has given me, and others soooooo many problems. that is to say, has anyone who has had their phone fixed recently had their new SD card go corrupt again??
P.S. never buying anything samsung ever again, PERIOD!!, had a 30 inch monitor of theirs recently go bad as well, like i dont care if they cure cancer, bring peace to the middle east, and resurrect jesus!!! i still wouldnt buy a rememberance day poppy from them!!!!!!!
Sounds similar to mine when it bricked. The best solution is to use Odin and flash jl2 onto it and send it in for repair.
They were doing a replacement and compensation program through bell for a while but I think that's over now.
On the plus side, since my repair in December the phone has been amazing. No problems flashing different roms many times. The phone has been better than I expected! The number of phones dying from this issue have dropped significantly since the new year.
Sent from my GT-I9000 using XDA Premium App
is there a link you have to flashing this frimware with odin? never used it before....
hope the replacement and compensation is still going on, kinda pissed that bell didnt call me about it...
tried flashing JL2 with odin, when i have odin open and my phone in download mode, and i plug the phone in, windows does not recognize my device and thus does not install drivers for it and thus im pooched.... ergo vis a vis help please
i know im just talking to myself but just in case anyone wants to know, installed kies to get usb working, flashed JL2, gonna take phone in for repair now (2nd time) awesome!!!
Sorry it took me a while to reply. Forgot to check this thread. There are a bunch of threads about dealing with it. If you get a hard time there's a thread you can search for about filing a complaint to the ccts. That would get you the replacement and comp I think. Good luck!
Sent from my GT-I9000 using XDA Premium App

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