My phone isn't bringing up the mount option? - Captivate Q&A, Help & Troubleshooting

Well, when I plug my phone into either my ps3 or computer the phone will recognize that it is in USB, but in the pulldown menu it gives me no option to mount it. What would cause this? I tried restarting my phone, but that didn't help.
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Settings -> Application -> USB Settings -> Ask on Connect

As long as your pc doesnt display a message telling you the device has malfunctioned and windows doesnt recognize it its more than likely configuration issue with your phone.
the usb connection interface is wonky and Ive replaced one phone already because it failed completeley.
Good luck hope this helps.

I don't think that would have fixed it anyway. It recognized that it was connected in mass storage, but it just didn't give me the option to mount it for some reason. Anyway, I got it to recognize it after I kept switching mass storage on and off
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That's what I've always had to do with mine. Seems yo work fine everytime.
yentlequible said:
I don't think that would have fixed it anyway. It recognized that it was connected in mass storage, but it just didn't give me the option to mount it for some reason. Anyway, I got it to recognize it after I kept switching mass storage on and off
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You never mentioned you had USB debugging enabled? Did you?

I am using a Custom ROM and from time to time my computer doesn't recognize that I have connected my phone via USB. I usually can be sure on my Computer Explorer isn't opened then disconnect and re connect USB cable. Also if my phone has been connected and I haven't Mounted and phone "goes to sleep". I have to disconnect USB,Wake the phone and then connect USB and immediately Mount.

flashman2002 said:
You never mentioned you had USB debugging enabled? Did you?
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I tried it with debugging on and off...
RonH54 said:
I am using a Custom ROM and from time to time my computer doesn't recognize that I have connected my phone via USB. I usually can be sure on my Computer Explorer isn't opened then disconnect and re connect USB cable. Also if my phone has been connected and I haven't Mounted and phone "goes to sleep". I have to disconnect USB,Wake the phone and then connect USB and immediately Mount.
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It wasn't my computers problem though, thats the thing... It was something with the phone. I still don't know exactly what is causing it, but this is not the first time it has happened.

Related

[Q] PC not recognizing USB?

Anyone else having problems with your PC not recognizing the phone? Even after selecting mass storage in the usb settings, when i plug the phone in to the PC the little usb notification in the notification isn't showing up.
donwonlee said:
Anyone else having problems with your PC not recognizing the phone? Even after selecting mass storage in the usb settings, when i plug the phone in to the PC the little usb notification in the notification isn't showing up.
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Have you installed the Samsung drivers?
yeah i've tried installing the drivers. the phone isn't even putting the usb icon in the notification tray anymore. just starts charging and that's it. i go to usb settings/mass storage and nothing. any ideas?
I got that too, I just put the usb cable in another usb port on my computer and tadaaaa: problem fixed
I had this issue and read in a forum (not sure where wish I did to give credit) where u need to format your internal SD memory (the built in 16 gig SD) I did that and it started to work again.
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donwonlee said:
Anyone else having problems with your PC not recognizing the phone? Even after selecting mass storage in the usb settings, when i plug the phone in to the PC the little usb notification in the notification isn't showing up.
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How about Menu > settings > applications > usb settings > ask on connection.....
Palmetto_X said:
How about Menu > settings > applications > usb settings > ask on connection.....
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I had/have this problem sometimes too. choosing "ask on connection" usually works. I find that if you select anything other than "mass storage" then exit out, then go back in and choose mass storage, it works again.
Usually only have to do it once after a factory reset or on a new phone
I find my connection to be hit or miss. The pc picks up the drivers fine but doesn't mount the phone as a drive. Kies is a pain to get going too. I read on here that you need .net framework 4 and also no file names over 16 characters, and without kies I think you need to be in debug mode on application settings. I still need to try the short file names and see if it improve it but I never really hook up to a pc anyway, my father has win 7 and I have kies on his computer. I have linux mint 9 on my own so I rarely get to fitz with it on a windows machine.
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I'm having this problem, can't get usb debugging mode to turn off. It immediately turns on when I turn it off. It's as the just says, "yeah, you can uncheck it, but I'm gonna leave it on."

[Q] My N1 Would not Prompt to Mount SD Memory When I connect it to my PC

I needed to transfer some files from my N1 to my Pc, so I connected it to my PC using the cable. I was expecting the black mounting screen prompting me to mount the SD card, but nothing happened. I restarted my device twice, but the case is still the same. What could have been wrong? I have not installed any app within this time, not removed any. I have used it in just ordinary daily manner, messaging and calling and nothing else. My N1 runs on Froyo, OTA. No jailbreak.
Please help. Thank you
u need to assign a drive letter to your SD card
Noob answer: is it on the status pulldown bar?
Do you have USB Debugging enabled?
Does the phone recognise that it's been plugged in (ie start charging)?
Similar problem
I am having a similar problem with my N1 running CM6 stable. When I turn off USB debugging and plug the phone into my Win7 laptop, I get the USB connected screen, but when I turn on USB storage the SD drive doesn't mount i.e. I cannot see/access the drive in Windows 7. The N1 status bar says USB storage is on.
Under Device Manager, the N1 shows up as Android Phone-->Android ADB Interface with driver version 2.0.10.2 dated 11/08/2009.
Any help would be much appreciated.
Rusty! said:
Does the phone recognise that it's been plugged in (ie start charging)?
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No, THIS is exactly the problem, the phone dies not recognise that it has been connected to a computer. It does start charging, but no sign of SD memory mount/unmount. Nothing. Just simply charging.
khaytsus said:
Do you have USB Debugging enabled?
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No, USB debugging is not enabled. I double checked it.
I guess that Windows also doesn't recognize the phone as anything (Device Manager doesn't show anything new plugged in)?
In that case, enable USB Debugging, and see if the phone is recognized by Windows.
If it is - the problem is somewhere in SW.
If it isn't - then it might be a faulty USB cable or connector (from any side - phone or PC).
same thing happens to me from time to time. restart your computer and that should fix your problem.
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USB Debugging mode

So I'm having an issue connecting my captivate to my Windows 7 64bit machine. (Seems to be a common problem) I've installed the drivers from the posts on these forums. I have changed the USB settings to Mass storage also. If I plug my phone in, Windows will "sometimes" recognize it and the internal and external SD will show up in "My Computer" This only happens sometimes and moving the plug to other USB ports gets it to recognize. I'm then able to mount and everything works fine. But the problem I'm having is USB debugging mode. Any time I have this turned on and plug my phone in, Windows will "attempt" to install a driver but after awhile fail. I've tried to manually install the drivers but no luck. Anyone know why just USB debugging will not work? I tried it on my friends computer who has the exact same version of Windows and the exact same drivers for the phone and it works find every time I plug it in, USB debugging or not. So strange.
Thanks
Try a different USB port on your PC.
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Rhiannon224 said:
Try a different USB port on your PC.
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Ok so got it working with the back USB port... so strange that I have to do that. Is this something that will be fixed in the future?
zerrikan said:
Ok so got it working with the back USB port... so strange that I have to do that. Is this something that will be fixed in the future?
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I don't think anyone knows where the problem lies. Seems more likely it is the PC or a windows 7 x64 issue.

[Q] how to enter mass storage mode with PC seamlessly?

Hey guys, been trying to figure out how to connect my phone to my pc without having to have kies installed on every computer I access using the usb cable. After struggling for a while I figured out the problem was because I had usb debugging mode activated, and once I unchecked it abracadabra! I was able to access my memory card just like any regular flash disk. The only problem am experiencing now is that, even though I have usb debugging unchecked, every time I connect the usb cable it automatically becomes checked again. meaning I have to go through the long process of going to settings> applications> development, to uncheck it again. Why is this happening?
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kwoski said:
Hey guys, been trying to figure out how to connect my phone to my pc without having to have kies installed on every computer I access using the usb cable. After struggling for a while I figured out the problem was because I had usb debugging mode activated, and once I unchecked it abracadabra! I was able to access my memory card just like any regular flash disk. The only problem am experiencing now is that, even though I have usb debugging unchecked, every time I connect the usb cable it automatically becomes checked again. meaning I have to go through the long process of going to settings> applications> development, to uncheck it again. Why is this happening?
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Install these samsung drivers and you will be able to do so.
http://hotfile.com/dl/109276666/f22355e/SAMSUNG_USB.rar.html
Dont quite get the problem.
When I plug in the USB cable to the phone and PC, the phone's task bar shows a small icon at the top. I pull down the task bar (or what ever it is called - it is pull down), touch the info about USB, and up comes a dialog box about enabling USB storage. I touch OK, and there is a warning about not being able to use apps on the USB. I touch OK again, and I am now connected to the PC.
First time or so, I was asked to turn off USB debugging, and never had to do it again.
Then maybe its an issue with my phone, originating from the factory, coz everytime I connect I am forced to go find the usb debugging option from way deep in settings coz nothing appears in the drop down task bar until I uncheck it. I am now getting paranoid considering the first time I bought it and took it home I found out that the standard micro sd card I was issued with did not work and had to go back to the store and get a replacement card. Maybe I should have opted for a different phone too. "cockroach theory"
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Thanks for the drivers, but that was not the solution I was looking for exactly as that would mean I would have to install them on every computer I ever connect to, seeing as I prefer to double up my phone as a flash disk too coz its harder to loose and no pal would ever ask to use your phone to go borrow something (thats how flashdisks get lost) and I can also charge the phone when am copying new movies and songs, catch my drift.
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kwoski said:
Thanks for the drivers, but that was not the solution I was looking for exactly as that would mean I would have to install them on every computer I ever connect to, seeing as I prefer to double up my phone as a flash disk too coz its harder to loose and no pal would ever ask to use your phone to go borrow something (thats how flashdisks get lost) and I can also charge the phone when am copying new movies and songs, catch my drift.
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If i recall correctly this also happened to me when i bought the phone. But after i installed samsung kies or the drivers it got ok. But as you say, if you use many computers its not pratical. I mainly use this one so no problem for me.
kwoski said:
Then maybe its an issue with my phone, originating from the factory, coz everytime I connect I am forced to go find the usb debugging option from way deep in settings coz nothing appears in the drop down task bar until I uncheck it. I am now getting paranoid considering the first time I bought it and took it home I found out that the standard micro sd card I was issued with did not work and had to go back to the store and get a replacement card. Maybe I should have opted for a different phone too. "cockroach theory"
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When you use your phone as a flash drive, you can expect to use it as a normal flash drive - simply plug it in, and the PC recognises a USB mass storage device. There ought to be no need for any drivers. Even on windows PCs.
But, you will have to unmount the SD card from within the phone.
If you need to disable USB debugging mode each time, try disabling USB debugging without the USB cables plugged in The phone ought to remember it. The menu option is, IIRC, settings > USB and media.
Things are slightly different in 2.2.2 froyo, 2.4.5, 2.4.6 and the current 7.1 CM custom kernel I am using. So, I cannot exactly remember the menu option. But, it is not a driver issue.
BTW, I installed the samsung USB drivers for Kies and ODIN from the phone on a newly installed OS, and was on stock 2.2.2 Froyo then so I am very sure that this is not a USB drivers issue.
My phone just updated to 2.3.6 and every time I plug the USB cable in, debugging mode automatically activates, even though I have unchecked it without USB cable plugged or after it was plugged. When I try to enter mass storage mode I get prompted that some apps might not work while in this mode. I tap OK and the phone tries to connect but after a while reverts back to debugging. That would not be a problem if I was at my home computer as running keys unlock the mass storage mode adn I can use Total commander to load what I want, but when at work, I do not have admin right so I can not install driver. Until yesterday I was on Froyo 2.2.1 and mass storage was no issue...
lockdalf said:
My phone just updated to 2.3.6 and every time I plug the USB cable in, debugging mode automatically activates, even though I have unchecked it without USB cable plugged or after it was plugged. When I try to enter mass storage mode I get prompted that some apps might not work while in this mode. I tap OK and the phone tries to connect but after a while reverts back to debugging. That would not be a problem if I was at my home computer as running keys unlock the mass storage mode adn I can use Total commander to load what I want, but when at work, I do not have admin right so I can not install driver. Until yesterday I was on Froyo 2.2.1 and mass storage was no issue...
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I knew this is an old post, but i had to reply this.
I had the same situation. i also lost the USB Storage function after upgraded to 2.3.6 DXKT5.
so , now i unable to use TV or SetTopBox to play the files inside the S5830. too sad.
I wish i could revert back to FROYO v2.2.1 , yet , i unable to find a valid/working download link for Froyo 2.2.1 DXKC1 , so i had to stick with it now or later.
------
hardware: Samsung Galaxy Ace GT-S5830 @2011.02
original: Froyo v2.2.1 ( DXKC1 ,MM1)
odin to: GingerBread v2.3.6 (DXKT5,XSO)

Samsung Captivate non-existent when plugged in via usb to windows

Ok, so I just got this samsung captivate and I want to root it. I can't get anywhere close to rooting it because when I plug it in via USB, windows doesn't do anything. I have my phone set to USB debugging and sometimes I have to unplug/replug the mini usb from the phone several times before it actually goes into "USB Debugging" mode. I have installed the necessary drivers but windows still does not acknowledge that I am even plugging in the phone via USB. I have tried downloading kies and that didn't work either. I don't think anything is going to work until I can make windows acknowledge that the USB device is even connected. I have also tried the *#7482# trick and it didn't help. Could it be another setting on my phone or something that is preventing my phone from connecting to my computer? It is really starting to agitate me because I want to get rid of all this crappy bloatware.
Maybe this stickied thread in the General forum can help... Captivate Connection Issues....
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Turn USB debugging off and check if it sees it then...
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