[Q] Captivate removes external HDD? - Captivate Q&A, Help & Troubleshooting

when I plug in my phone into my computer it immediately disables my external hdd. does anyone know why this would be happening? its getting really really annoying.

Most likely it is an issue with your drives mappings. Same issue happens when you try to plug a flash drive that wants a particular letter that had already been assigned to another drive.
Do the following:
1) Unplug your external drive.
2) Plug in your phone.
3) Right click My Computer
4) Click Manage
5) Navigate to devices and storage (may be named differently, I am running off the top of my head here)
6) Find your phones storage.
7) Right click the drive and change the drive letter to something not in use.
8) Now plug up your external drive.
That should fix it if that is the problem.
Let me know if that helps.
Sent from my GT-I9000 using XDA App

I did that and now if i try to copy something from the external to the phone it says
"Item not found blah blah blah verify location and try again"
if I unplug my phone it magically works again.

Have you rebooted your computer since you made the.changes?
Sent from my GT-I9000 using XDA App

yeah I did.

What's the os, the external drive and the hard drive format type?
Sent from my GT-I9000 using XDA App

Windows 7 x64
WD Elements 1TB desktop external HDD - NTFS

Related

Cannot Connect to Mass Storage

Hi Guys,
I have just bought the samsung galaxy s, and it connect to the internal mass storage of the device, i have win 7 and it says device driver not found.
I dont have SD card on the device.
Thanks
I think all you have to do is to slide top panel in SGS down and click on USB notification to mount your phone storage.
Sent from my GT-I9000 using XDA App
drigy said:
I think all you have to do is to slide top panel in SGS down and click on USB notification to mount your phone storage.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
+ 1
Personally didn't figure it out till a week into owning the phone that there was an extra step
involved in activating mass storage mode.
As mentioned, just slide down the top taskbar, click on the usb alert box and mount.
Thanks guys i knew that, i have been using android lately on desire. Well i solved the issue by downloading a driver.
AER0 said:
+ 1
Personally didn't figure it out till a week into owning the phone that there was an extra step
involved in activating mass storage mode.
As mentioned, just slide down the top taskbar, click on the usb alert box and mount.
Click to expand...
Click to collapse
same here haha. had the phone for over a month and still couldnt get in mass-storage.. till i figured out i had to do the "following step "
Sorry to highjack this thread but - do we need to use the "safely remove hardware" on the PC and "remount SD card" on the phone before unplugging the USB cable?
tempura said:
Sorry to highjack this thread but - do we need to use the "safely remove hardware" on the PC and "remount SD card" on the phone before unplugging the USB cable?
Click to expand...
Click to collapse
Supposedly, one should firstly "safely remove hardware" via the usb window on the PC anytime there is
a need to sever a USB connection to a device.
However, in all honesty, I only know a handful of people who ever do this, and I'm not one of them.
Most if not all products with connections via USB won't be affected when it is just manually unplugged (disconnected from usb port)
unless you have data being transferred while you unplug/disconnect the usb device.
But for devices with their own proprietary OSes (PMP, MID, MP3 players, phones, etc.), it is recommended
you follow whatever steps they provide for you in the manual.
AER0 said:
Supposedly, one should firstly "safely remove hardware" via the usb window on the PC anytime there is
a need to sever a USB connection to a device.
However, in all honesty, I only know a handful of people who ever do this, and I'm not one of them.
Most if not all products with connections via USB won't be affected when it is just manually unplugged (disconnected from usb port)
unless you have data being transferred while you unplug/disconnect the usb device.
But for devices with their own proprietary OSes (PMP, MID, MP3 players, phones, etc.), it is recommended
you follow whatever steps they provide for you in the manual.
Click to expand...
Click to collapse
Thanks. I kinda freaked out today when I clicked "safely remove hardware" AND "remount internal SD card" on the SGS. The device later failed to recognize the internal SD card and screen went black. I thought I had bricked it and killed my internal SD. From now on, I might use an external microSD card to transfer movies into my device.

media transfer

using windows XP i can not get the nexus 7 to show up to transfer files. not sure if i need a MTP driver (which i cant find anywhere) or if there is something else i need to do i would hate to have to transfer media to a different PC to get what i want on there.
any ideas
From the charging notification, make sure it is in external storage mode to allow the USB PnP to recognize the device for file storage.
Mustang7302 said:
From the charging notification, make sure it is in external storage mode to allow the USB PnP to recognize the device for file storage.
Click to expand...
Click to collapse
I plug the nexus 7 into the PC via USB. N7 says Connected as Media device. but nothing shows on PC
I dont have my N7 yet, but looking at my Thunderbold ... There should be an option for Disk Drive when you open the notification that appears when plugged in by USB. When the Disk Drive option is enabled, the PC will detect the drive and treat it as an external data source.
Perhaps someone who has an N7 in hand can chime in.
Mustang7302 said:
I dont have my N7 yet, but looking at my Thunderbold ... There should be an option for Disk Drive when you open the notification that appears when plugged in by USB. When the Disk Drive option is enabled, the PC will detect the drive and treat it as an external data source.
Perhaps someone who has an N7 in hand can chime in.
Click to expand...
Click to collapse
yeah no thats not the case here all my other Android devices work fine including my Gnex running JB 4.1 still connects the same way. its just the N7 that wont show up. i can ADB to the N7 but nothing else.

[Q] S3 mini advice/help !

Hi all,
Got the s3 mini, no root, just plain stock. Running windows 7 on my pc, when I plug the s3 mini into pc via usb cable, the s3 mini shows up as a device rather than a drive, anyway to change this please ?
Reason is, I want to try and recover pictures I lost.
Try selecting the "camera" option.
Sent from Spaceball One.
Tried that, just the same, thanks though
Somewhere I read that holding the home key while connecting with computer will solve this. . . .
#pitchblack5691#
pitchblack5691 said:
Somewhere I read that holding the home key while connecting with computer will solve this. . . .
#pitchblack5691#
Click to expand...
Click to collapse
Makes no difference, tried it on camera and media while holding home and connecting.
Thanks for trying
This is what I get when I hook the phone up to my computer while holding down Home while booted into Ubuntu:
Unable to mount Android
Error initializing camera: -60: Could not lock the device
Click to expand...
Click to collapse
AFAIK you can't make the internal storage appear as a drive to the computer so that you can use programs to do recovery that needs low level access on the drive. That applies to most (all?) phones. The difference is that S3 mini doesn't even connect the external miniSD card as a drive to the computer, so you'll need to take it out, buy a card reader for 5 euros and connect it that way to the computer.
Ok, thanks. Its photos on the phone that are missing, done the sd card already. Looks like there gone now.
Tritonio_GR said:
AFAIK you can't make the internal storage appear as a drive to the computer so that you can use programs to do recovery that needs low level access on the drive. That applies to most (all?) phones. The difference is that S3 mini doesn't even connect the external miniSD card as a drive to the computer, so you'll need to take it out, buy a card reader for 5 euros and connect it that way to the computer.
Click to expand...
Click to collapse
You are wrong.
Connect the phone with pc via usb and enable MTP way.
You can see internal AND external SD card
Sent from my GT-I8190 using xda app-developers app
Options - Additional settings (4 point from top) -USB settings - connect as drive
Or like what - my dev on russian interface - sorry for mistakes)

[Q] Is there a way to enable Mass Storage mode when plugged into my computer?

I understand that it's all mounted internally so there is no sdcard partition, but is there anyway to transfer files directly over usb?
Airdroid works, but sometimes it's a pain when I just want to transfer something quick.
It's defaulted to on for me, just plug it in and your computer should automatically read it.
weird, when I plug it in, it doesn't show up.
Device Manager doesn't even refresh when I plug it in.
I was able to unlock it via adb, but it's now showing up as a Mass Storage Drive at all.
May need to install drivers.
Sent from my HTCONE using xda app-developers app
I installed the x64 drivers from HTC so I could unlock the phone, but nothing else yet. Do you know what drivers are needed?
Sent from my HTCONE using xda app-developers app
I just remembered seeing windows automatically install them. First couple of times, it said it failed to install. Tried later and opened the windows driver install window by clicking the bubble stating it's installing and watched it install them successfully.
You may need to turn off debug mode too though. I'm guessing you needed to turn that on to unlock.
Sent from my HTCONE using xda app-developers app
hm.. debug mode is off, and just to test it, I plugged it into my work computer, which hasn't had any type of phone device plugged into it previously.
still nothing.
It doesn't mount as a mass storage device, per se. It's mounted as MTP.It won't show up as a drive Explorer, it will show up as a device: HTCONE. Hopefully you see that. In there, you'll see "Internal Storage" or something. Those are your files.
Xornoc said:
It doesn't mount as a mass storage device, per se. It's mounted as MTP.It won't show up as a drive Explorer, it will show up as a device: HTCONE. Hopefully you see that. In there, you'll see "Internal Storage" or something. Those are your files.
Click to expand...
Click to collapse
This is true. Windows lists it below your hard drives and disc drives in Computer.
Sent from my HTCONE using xda app-developers app
You might try installing sync manager from the htc website which will load the drivers needed and then you can uninstall sync manager.
Ice

[HOWTO]Mount USB

People have asked since discovery of our beloved Ouya once you've got it out of the box you may have noticed that their is a USB port on the back.
After quick maintenance of my own personal testing USB will simply not run from stock.(Not that I'm fully aware of).
There are a few key ways of going about this, two ways as far as we know.
But I'm only teaching one.
First off, if you've plugged up a USB and didn't get a mount, there are a few steps to take to attempt to fix. I've got a positive affect to this, others have had different.
So let's start off first by using the ADB method of getting root a.k.a Superuser onto out device using the tut in the dev area.
Once you've accessed this, download "[root] StickMount" from the market. Assuming that this .apk can't be found on Google let's use an app to pull your .apk from the downloaded stuff you've gotten in the Google Play Store.
Now there are a few apps that do this, I used App2SD and rebuilt the .apk myself(which took a good while recoding), once you've pulled the .apk either load it tons cloud storage area you use, or side load it, you can also find a tutorial in the dev area as well.
Once you've got the app loaded make sure you set the setting properly to detect the USB you plan to use! This is key to getting something detected. From here you should be able to check in your file explorer and locate "ExternalSD" or whatever you see it fall under. If, and only if the USB doesn't show up, that may mean you've got the wrong format. I want each and all of you to give FAT32 a go as this is standard.
Warning, I don't know who all has tried this so if you're not happy with the occurrence, don't come beating my door in.
If there's anybody who ends up with a successful outcome, please leave feedback!
If nobody gets anything I'll just make sure to have this thread locked or closed.
If you're suffering any other issues, try this.
krankdroid said:
Since my 8 GB USB storage formatted FAT32 worked by just plugging it in, i am not to say what format storage should be formatted in, but seeing that this is just Android, i don't see how setup should differ in anyway from most other devices.
Now plugging in storage does not bring up any notifications on the OUYA since notification area has been disabled.
So you need to use a file explorer to navigate into the USB storage. Sadly, OUYA decided not to add something as simple as access to your own file system.
in "Make" "Software" open the browser. navigate to this:
http://bit.ly/13SJxOB
i shortened the URL since the full URL is a pain to write on a controller:
http://gdown.baidu.com/data/wisegame/86f47585c4eed74f/ESFileExplorer.apk
Once downloaded. go to "Manage" "Advanced" "Storage" and open up downloads. select the "ESFileExplorer.apk" app you just downloaded and head back to the main menu.
"Make" Software" and next to the browser you should see the app icon for the ES File Manager.
in the file manager that has the default start page in your internal SD card storage. Just select your "USB Storage" instead of "SD card"
installing something like StickMount and needing superuser privileges is totally overkill for just accessing external storage.
if the root and stickmount way works for 1000 GB+ storage sizes i have no idea. However i don't see how it should affect external storage size
Click to expand...
Click to collapse
You're doing it wrong, then. Mine mounted my fat32 USB ssd right out of the box. No extra apps or haxx needed. It mounts to /mnt/usbdisk or something along those lines.
gianptune said:
You're doing it wrong, then. Mine mounted my fat32 USB ssd right out of the box. No extra apps or haxx needed. It mounts to /mnt/usbdisk or something along those lines.
Click to expand...
Click to collapse
This isn't for you then.
Sent from my HTC One VX using xda app-developers app
All Ouya's should mount a harddrive with no problem. You just have to plug it in when it is off or restart using a app or the terminal. It just has to be OFF not in sleep mode.
samt3 said:
All Ouya's should mount a harddrive with no problem. You just have to plug it in when it is off or restart using a app or the terminal. It just has to be OFF not in sleep mode.
Click to expand...
Click to collapse
No, there's different methods for different formats.
Terabytes won't read unless you've got a certain thing installed.
If this was useful to you, I can only ask of a favor!
Check out my YouTube channel!
http://WWW.YouTube.com/user/TheDarkRosary
Subscribe if you will!
Ouya-XD said:
No, there's different methods for different formats.
Terabytes won't read unless you've got a certain thing installed.
Click to expand...
Click to collapse
This is true, all of a sudden this week there were many people having trouble using their USB drives. Mine used to work until sometime this week. NTFS included. I was able to mount an NTFS-formatted 1TB Seagate Expansion drive earlier tonight. What I had to do was root my Ouya and use the USB OTG Helper app. I made a post on OuyaForums about it here.
NssOne said:
This is true, all of a sudden this week there were many people having trouble using their USB drives.
Click to expand...
Click to collapse
I have a "2"gb, or 2,000,000,000 bytes. 1.86 real gb... anywho, its a Lexar jump drive I wanted to copy files with, and I have a single FAT32 partition and was not able to mount it simply by plugging it in. Tried rebooting, and re-plugging the device. It doesn't work. I imagine it may with stickmount.
jmhalder said:
I have a "2"gb, or 2,000,000,000 bytes. 1.86 real gb... anywho, its a Lexar jump drive I wanted to copy files with, and I have a single FAT32 partition and was not able to mount it simply by plugging it in. Tried rebooting, and re-plugging the device. It doesn't work. I imagine it may with stickmount.
Click to expand...
Click to collapse
Certain Jump drives will not mount because the USB port does not supply enough power. Powered USB drives or very efficient ones will work.
Sent from my Nexus 10 using Tapatalk HD
samt3 said:
All Ouya's should mount a harddrive with no problem. You just have to plug it in when it is off or restart using a app or the terminal. It just has to be OFF not in sleep mode.
Click to expand...
Click to collapse
Nope. I have an 8GB usb stick and it doesn't work no matter what I do or what format I put it in. Haven't tried this method yet but what you're talking about does NOT work for everyone. And the powered 2TB external drive just causes Ouya to freeze every time at boot.
altimax98 said:
Certain Jump drives will not mount because the USB port does not supply enough power. Powered USB drives or very efficient ones will work.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
I have never seen a powered USB flash drive. Furthermore, if a flash drive isn't mounting due to the port not outputting enough power, then the drive or the mobo is broken or otherwise failing to adhere to the spec. External hard drives (spinning platters) of the type common a few years ago when flash drives were cost prohibitive generally DO require an external power source (or at least draw from 2 USB ports), but they generally aren't referred to as jump drives. In my experience (which is considerable but not infinite) most flash drive issues tend to be due to bad connections after the drive is beat up or by managing to write past the end of the drive. Flash media is generally reliable and does not draw more power than the USB port puts out by spec. I highly doubt that power supply problems are a common cause of mounting issues.
Sent from my SCH-I535 using Tapatalk 2
jmhalder said:
I have a "2"gb, or 2,000,000,000 bytes. 1.86 real gb... anywho, its a Lexar jump drive I wanted to copy files with, and I have a single FAT32 partition and was not able to mount it simply by plugging it in. Tried rebooting, and re-plugging the device. It doesn't work. I imagine it may with stickmount.
Click to expand...
Click to collapse
Read this
v. v.
It seems that you just wanna shun the method I gave you.
If you dont want help, that's fine with me but please don't come into my threads to tread on my method.
Firstly, I need to know!
Are you rooted or stock?
If either, have you installed Ouya Plus?
If so! Try the given method above or Google an apps that suits your needs.
We are here to help, and I'm telling you right now that this method has worked for me, and maybe other users.
FACT:
Not all Ouya have been able to read USB from start, more than others have reported having issues with USB and have had to use the root method to even get a reading.
TIP:
Wanna check and see if your device is/has been read?
Please either use FX File Manager or Astro as these are the best at the moment. Both can be found and side loaded onto the Ouya.
Once you've installed either one, go to the manager, do you see an "External Drive" or "USB Mounted Drive" on the device? You're good to go.
ADVICE:
Did this not show up for you?
SOLUTION:
The butter to the bread is as easy as my method above yet not all people have been as lucky as I.
NssOne said:
This is true, all of a sudden this week there were many people having trouble using their USB drives. Mine used to work until sometime this week. NTFS included. I was able to mount an NTFS-formatted 1TB Seagate Expansion drive earlier tonight. What I had to do was root my Ouya and use the USB OTG Helper app. I made a post on OuyaForums about it here.
Click to expand...
Click to collapse
If this was useful to you, I can only ask of a favor!
Check out my YouTube channel!
http://WWW.YouTube.com/user/TheDarkRosary
Subscribe if you will!
how do you get apps2sd to read the external usb and not internal? the usb stick shows up but apps2sd only sees the internal
Predator04 said:
how do you get apps2sd to read the external usb and not internal? the usb stick shows up but apps2sd only sees the internal
Click to expand...
Click to collapse
I've only heard of Apps2SD working with ROOTed Ouyas only.
If you can't find the solution here, go and check the official forums, there are some people there who helped me.
Sent from my HTC One VX using xda app-developers app
Ouya-XD said:
I've only heard of Apps2SD working with ROOTed Ouyas only.
If you can't find the solution here, go and check the official forums, there are some people there who helped me.
Sent from my HTC One VX using xda app-developers app
Click to expand...
Click to collapse
yeah its rooted. i guess this method does not work.
Predator04 said:
yeah its rooted. i guess this method does not work.
Click to expand...
Click to collapse
Since my 8 GB USB storage formatted FAT32 worked by just plugging it in, i am not to say what format storage should be formatted in, but seeing that this is just Android, i don't see how setup should differ in anyway from most other devices.
Now plugging in storage does not bring up any notifications on the OUYA since notification area has been disabled.
So you need to use a file explorer to navigate into the USB storage. Sadly, OUYA decided not to add something as simple as access to your own file system.
in "Make" "Software" open the browser. navigate to this:
http://bit.ly/13SJxOB
i shortened the URL since the full URL is a pain to write on a controller:
http://gdown.baidu.com/data/wisegame/86f47585c4eed74f/ESFileExplorer.apk
Once downloaded. go to "Manage" "Advanced" "Storage" and open up downloads. select the "ESFileExplorer.apk" app you just downloaded and head back to the main menu.
"Make" Software" and next to the browser you should see the app icon for the ES File Manager.
in the file manager that has the default start page in your internal SD card storage. Just select your "USB Storage" instead of "SD card"
installing something like StickMount and needing superuser privileges is totally overkill for just accessing external storage.
if the root and stickmount way works for 1000 GB+ storage sizes i have no idea. However i don't see how it should affect external storage size
krankdroid said:
Since my 8 GB USB storage formatted FAT32 worked by just plugging it in, i am not to say what format storage should be formatted in, but seeing that this is just Android, i don't see how setup should differ in anyway from most other devices.
Now plugging in storage does not bring up any notifications on the OUYA since notification area has been disabled.
So you need to use a file explorer to navigate into the USB storage. Sadly, OUYA decided not to add something as simple as access to your own file system.
in "Make" "Software" open the browser. navigate to this:
http://bit.ly/13SJxOB
i shortened the URL since the full URL is a pain to write on a controller:
http://gdown.baidu.com/data/wisegame/86f47585c4eed74f/ESFileExplorer.apk
Once downloaded. go to "Manage" "Advanced" "Storage" and open up downloads. select the "ESFileExplorer.apk" app you just downloaded and head back to the main menu.
"Make" Software" and next to the browser you should see the app icon for the ES File Manager.
in the file manager that has the default start page in your internal SD card storage. Just select your "USB Storage" instead of "SD card"
installing something like StickMount and needing superuser privileges is totally overkill for just accessing external storage.
if the root and stickmount way works for 1000 GB+ storage sizes i have no idea. However i don't see how it should affect external storage size
Click to expand...
Click to collapse
Thanks for helping, I'll make sure to add this to the OP
Sent from my HTC One VX using xda app-developers app
Mine wouldn't work right out of the box. I turned it on and set it up. Plugged in my 2.5" spare laptop USB 3.0 HDD. Nothing. 32gb NTFS Thumb drive. Nothing. 16gb FAT32. Nothing. MicroSD 16gb (used in my MK808). Nothing. Thought my USB was blown. Plugged in a PS3 Sixaxis controller and it worked. So something was strange.
Read online that there was a firmware patch that must have broke some things. I'm assuming this broke if a USB was previously mounted.
Only a Factory Reset would fix it. Plugged in the USB HDD and it booted right now first time. Spent 2 days screwing with it.
So if nothing mounts, factory reset. It SHOULD mount out of the box. FAT32 and NTFS are both confirmed to work with no additional apps.
player911 said:
Mine wouldn't work right out of the box. I turned it on and set it up. Plugged in my 2.5" spare laptop USB 3.0 HDD. Nothing. 32gb NTFS Thumb drive. Nothing. 16gb FAT32. Nothing. MicroSD 16gb (used in my MK808). Nothing. Thought my USB was blown. Plugged in a PS3 Sixaxis controller and it worked. So something was strange.
Read online that there was a firmware patch that must have broke some things. I'm assuming this broke if a USB was previously mounted.
Only a Factory Reset would fix it. Plugged in the USB HDD and it booted right now first time. Spent 2 days screwing with it.
So if nothing mounts, factory reset. It SHOULD mount out of the box. FAT32 and NTFS are both confirmed to work with no additional apps.
Click to expand...
Click to collapse
I did a factory reset, still wouldn't work. I lost hours of work to set it up.
I managed to fix it with a script after about 5 hours
XblackdemonX said:
I did a factory reset, still wouldn't work. I lost hours of work to set it up.
I managed to fix it with a script after about 5 hours
Click to expand...
Click to collapse
which script???? lol cant just say that and not give info! how rude haha
Ouya-XD said:
Thanks for helping, I'll make sure to add this to the OP
Sent from my HTC One VX using xda app-developers app
Click to expand...
Click to collapse
yeah no problem. However i REALLY fail to see how this belong in the development section. This should be for ROMs, MODs and tweaks, not really how best to get a build in stand feature working. No matter how bad it has been implemented by OUYA.
Could some of the mods look into moving OP's topic?

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