[Q] Sprint HTC Hero CDMA (Hero200) On Verizon Service - Hero CDMA Q&A, Help & Troubleshooting

In this thread, I would like to gather as much information as possible about transferring Verizon Wireless Service onto a Sprint Branded HTC Hero CDMA (Aka Hero200 & APA6277) with android 2.1 (codename Eclair).
I have already successfully 'rooted' the device....Now I just need a ROM. I cannot find any evidence that a ROM/PRL has been developed for this phone to support Verizon service(Although I believe some people have successfully ported cricket/boost/metroPCS to the Hero200).
I learned that the HTC Hero200 is pretty similar to the HTC Droid Eris, which supports Verizon, but the Eris firmware cannot be installed on the Hero without significant problems. Maybe someone knows of a workaround?
Perhaps we can break down exactly what is required to develop such software and implement the necessary provisioning data into this phone to support Verizon?
Can anyone please help point me in the right direction? Thank you!

even if you get it to work as in pick up their service there is no way they would allow you/ be able to active the phone.

Ok I'm kinda familiar with this as I'm new to sprint from cricket. The rom isn't important. Before you get to deep in to this I would recommend you either go to the Verizon website or call the customer support line and try to register the min on their network. If not then what you have to do MAY be illegal and I'm not sure if I can explain how to do it here. I know I can say what you need to do though. You're gonna have to get a Verizon phone and flash it's serial number to your hero. Remember, this is ONLY if they won't register the phone on their network. Try that first and report back what happens.
Sent from my HERO200 using XDA App

abadasstanker69 said:
Before you get to deep in to this I would recommend you either go to the Verizon website or call the customer support line and try to register the min on their network. If not then what you have to do MAY be illegal and I'm not sure if I can explain how to do it here.
Click to expand...
Click to collapse
If I risk bricking the phone, it's cool... I'm more interested in learning about it, and I want to see if I can successfully transfer carriers.
I actually acquired this Hero200 through a 'friend of a friend' which was passed along as a gift, but I think the original owner lost the phone. I'm guessing they may have notified Sprint the device was 'lost/stolen', thus rendering the ESN number useless on Sprints network (But I'm not exactly sure how this works).
So if the ESN for this phone is 'tainted' or I guess 'blacklisted' on Sprint's network, this means I have to either program a new ESN onto this phone, or use a different carrier, right?
Thoughtlesskyle said:
even if you get it to work as in pick up their service there is no way they would allow you/ be able to active the phone.
Click to expand...
Click to collapse
I believe you very likely could be right... But what are the exact components that make a phone worthy of activation on a network?
I would like to learn more about what constitutes a phones' "identity".
Surely there must be a way to alter the Hero200's ESN or other appropriate attributes to be interpreted by a carrier as a "valid" client.

Altering or tampering with a phones esn is also highly illegal
BuTTcHiPs said:
If I risk bricking the phone, it's cool... I'm more interested in learning about it, and I want to see if I can successfully transfer carriers.
I actually acquired this Hero200 through a 'friend of a friend' which was passed along as a gift, but I think the original owner lost the phone. I'm guessing they may have notified Sprint the device was 'lost/stolen', thus rendering the ESN number useless on Sprints network (But I'm not exactly sure how this works).
So if the ESN for this phone is 'tainted' or I guess 'blacklisted' on Sprint's network, this means I have to either program a new ESN onto this phone, or use a different carrier, right?
I believe you very likely could be right... But what are the exact components that make a phone worthy of activation on a network?
I would like to learn more about what constitutes a phones' "identity".
Surely there must be a way to alter the Hero200's ESN or other appropriate attributes to be interpreted by a carrier as a "valid" client.
Click to expand...
Click to collapse
Sent from my HERO200 using XDA App

Sorry the auto correct put min instead of esn. The only thing your phone needs is the prl for text and voice to work. Data is a little more detailed but easily done. Yes it is illegal and if the phone was reported stolen or missing the only places you're going to get it working is a lower tiered service provider like metro pcs or cricket unless you swap the esn. Again it is illegal and I can't tell you how to do it without violating forum rules.
Sent from my HERO200 using XDA App

abadasstanker69 said:
Sorry the auto correct put min instead of esn. The only thing your phone needs is the prl for text and voice to work. Data is a little more detailed but easily done. Yes it is illegal and if the phone was reported stolen or missing the only places you're going to get it working is a lower tiered service provider like metro pcs or cricket unless you swap the esn. Again it is illegal and I can't tell you how to do it without violating forum rules.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
I wouldnt play with the ESN...why dont you just try to flash an eris rom(it might not run everything)but...activate the phone and flash another rom...(Aosp 0.9.8 is my fav. thanks aosp)
anyway...i am not sure it will work but i think is worth a try than getting into some illegal stuff....

abadasstanker69 said:
Sorry the auto correct put min instead of esn. The only thing your phone needs is the prl for text and voice to work. Data is a little more detailed but easily done. Yes it is illegal and if the phone was reported stolen or missing the only places you're going to get it working is a lower tiered service provider like metro pcs or cricket unless you swap the esn. Again it is illegal and I can't tell you how to do it without violating forum rules.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
how would you get the PRL? I am running a stock sprint 2.1 rom. Heard some people got it to run under a eris rom. I don't think that matters what Rom your using. i'm soo close.. I keep getting "We're unable to authenticate your phone at this time..." DO i just strip the PRL off the old phone? Isn't there an A-KEY that has to be delt with.?? i've seen lots of people get text and talk (all I need) but how are they getting past the A-KEY???
Is the PRL the answer to my mess?

I was actually looking to do just this, only the opposite. Buy a Verizon phone and activate it on Sprint's network. Altering ESNs is illegal, is it a different story if you rightfully own the ESNs that you are modifying? I had my EVO stolen so I'm stuck paying full price for another smartphone if I want one. I'd love to buy a phone, full retail price, from Verizon so that I legitimately own the device(and its ESN?), and swap its ESN with another Sprint phone which I legitimately own. I'm just unsure if this is allowed or still considered illegal. Can anyone provide insight?
I'm pretty sure this would require changing the ESN of the phone. If you own the phones and ESNs that are being altered/swapped and you aren't cheating the carrier out of any money(i.e. putting a Hero's ESN on an EVO so they don't charge you the $10 premium data charge because they think its a Hero, which would be theft of their services=ILLEGAL) is it still not allowed.

Changing the ESN is highly illegal, no matter if you own both devices. Look at it this way, the fact that you own 2 cars does not give you the right to exchange their VIN numbers. Identification numbers on products are not meant to be modified.
Please proceed carefully with the discussion of this thread. Continued talks about exchanging (cloning) ESN may end up getting this thread closed down.. Thanks.

Hero Chop Shop?
Sent from my HERO200 using XDA App

Still no text and talk,
Running southpaw rom on HERO with Verizon PRL, and Verizon Radio, updated MDN and MIN, and all data info. Only thing I have not done per some guides is call verizon Customer service to update the A-Key. I don't think this is necessary, I think i'm done with this project..

bomix said:
Still no text and talk,
Running southpaw rom on HERO with Verizon PRL, and Verizon Radio, updated MDN and MIN, and all data info. Only thing I have not done per some guides is call verizon Customer service to update the A-Key. I don't think this is necessary, I think i'm done with this project..
Click to expand...
Click to collapse
I have ran into a similar problem like this with authentication problem.
Do you already have service?
Was "donor" phone you used your primary phone that was already activated?
What I did is activate another version phone the reactivated my modified fascinate and got a new a-key.
Email me if you have problems after this I am planning on going down a similar route with a evo If you catch my drift.
Here is my email
[email protected]

Doing this leagelly
Okay so if I can get verizon to activate my htc hero's esn how can I flash the phone myself to Verizon first?
Or better yet how do I get to the menus to program the phone manually. I can get into the menus for the phone I want to replace and change the information accordingly if I can get to the programming menu on the htc hero. Its a sprint phone going to verizon.

iamalanwelch said:
Okay so if I can get verizon to activate my htc hero's esn how can I flash the phone myself to Verizon first?
Or better yet how do I get to the menus to program the phone manually. I can get into the menus for the phone I want to replace and change the information accordingly if I can get to the programming menu on the htc hero. Its a sprint phone going to verizon.
Click to expand...
Click to collapse
1. Why did bump a dead thread that is almost a year old?
2. As per older posts any procedures you take flashing a device is HIGHLY illegal. You're better off just getting a Verizon phone.
私のEVO 3Dから送信される。

why would u want to use a hero on verizon anyway phones so outdated u can get xperia plays for 99$ oh and stop bumping these threads when we say its ilegal we mean it.

Hey I bought an Alltel Hero for the sole purpose of hacking (I'm going to change its ESN/MEID) but we're not gonna talk about that purpose directly..
Just answer this for me.. If I do what I plan to do, do I need to flash a new radio or will the Alltel radio that it already has already "tell" it to look for Verizon towers?

Related

CDMA Hero on Boost?

is this possible? Please dont say no jus because YOU dont know.
ive been to flash2boostmobile.com but im not sure if its a scam or not.
im getting ready to FINALLY buy a hero but im not sure if itll switch over.
Someone please help me.
Many,many thanks well in advance
I'm not for sure, but it doesn't look real to me. Usally stuff like that has more pages and stuff like that.
I don't believe this will work as Sprint uses CDMA and Boost (although owned by Sprint) uses iDEN. iDEN is basically a SIM version of CDMA but doesn't work with either. Boost does offer something that lets you use certain Boost branded phones on Sprint's network however.
For the select handsets operating on Sprint's CDMA network, I would assume yes to 3G. The iDEN network, from what I'm reading, is a different network so I have no idea on that one.
It can be done, just not likely a legal way to do so.
-------------------------------------
Sent via the XDA Tapatalk App
What Sprint phones will work on Boost, and how do I get ____ on Boost (part 2)
1.5 Is it possible to use other phones on Boost CDMA?
I've been thinking about the Boost thing to I know the only thing that would stop you is if sprint has some sort of subsidy code on these phones. I've had two unlocked gsm phones and the only from tmobile to at&t. I had to get the subsidy from tmo to get it to work on at&t then had to hack the phone to get the mms and internet to work. There is a guy on here that has successfully flashed his phone to metropcs so it is definitly possible. Only problem is that you would have to constantly fix your apn (depending on how often you change roms)
First, as others have stated, the comment about boost being iDen is only is not correct. Boost has iDen and CDMA. When I looked into it the only phones you couldn't put on Boost appeared to be the Android phones. I know there are other ways to do it but not sure if it is ok here to talk about that.
I am considering trying to get my Hero on Virgin Mobile though, the new Beyond Talk unlimited Data/txt/messaging plans for $25+ is just crazy.
bam_bam_imma said:
is this possible? Please dont say no jus because YOU dont know.
ive been to flash2boostmobile.com but im not sure if its a scam or not.
im getting ready to FINALLY buy a hero but im not sure if itll switch over.
Someone please help me.
Many,many thanks well in advance
Click to expand...
Click to collapse
I wouldn't trust them as their information is incorrect. Boost Mobile is not 4G, nor is any of their phones capable of running on 4G.
Plus their price is just ridiculous.
We do the same thing and we are the originators of it. we started with BoostBerry3G.com, then SilverSpoonCells.com and now we are doing it for 30 different websites and 49 stores across US.
If you wanted to get this done check out the original Sprint to Boost Mobile Flashers at SilverSpoonCells.com.
All Sprint Models with a Clean ESN/MEID are compatible except: HTC Hero, Samsung Moment, palm pre, palm pixi, and BlackBerry 8530 Curve 2
In very rare occurences some Samsung Instincts have showed up as Incompatible.
1st-- THERE IS NO FLASH FOR BOOST
2nd-- Boost has BOTH CDMA AND IDEN(nextel sim only)
3rd--the only Droid phone u can get on Boost is the one they sell
4th-- only SPRINT phones can be activated on Boost(search here and Howard Forums for a list)
tlhop911 said:
1st-- THERE IS NO FLASH FOR BOOST
2nd-- Boost has BOTH CDMA AND IDEN(nextel sim only)
3rd--the only Droid phone u can get on Boost is the one they sell
4th-- only SPRINT phones can be activated on Boost(search here and Howard Forums for a list)
Click to expand...
Click to collapse
1st -- you wouldn't be flashing anything to switch networks, thats a given (its not a ROM)
2nd-- you bringing up boost having cdma and iden a year later is pointless... this is definitely known already
3rd-- the only android phone you could "buy" from boost is the one they sell
4th-- heroC is a SPRINT phone, thus why this is in this particular forum, so did u not just contridict your 3rd point u made???
bk718 said:
1st -- you wouldn't be flashing anything to switch networks, thats a given (its not a ROM)
2nd-- you bringing up boost having cdma and iden a year later is pointless... this is definitely known already
3rd-- the only android phone you could "buy" from boost is the one they sell
4th-- heroC is a SPRINT phone, thus why this is in this particular forum, so did u not just contridict your 3rd point u made???
Click to expand...
Click to collapse
I'm Also Curious about this topic... if Anyone can Confirm this one way or another Please PM me!
Thanx in Advance!

[Q] verizon phones on sprint

considering we see so many people flashing sprint phones over to say cricket or some other provider, there should be a way to flash verizon phones over to sprint right?
I am not sure how it works nor do i have the knowledge to think about how to make it work but it seems to be a possibility and if it is i would like to know how to go about doing it.
I love the sprint service but sprint is way behind in terms of getting new android phones and all they want seems like ones with external keyboards which i really dont need. Verizon on the other hand has some great phones and more that are coming. Sprint's best offering right now, the Evo seems kind of outdated considering how old it is.
so if there is a way of flashing verizon phones over to sprint and if someone has done it, please enlighten me
Is this a new rom?
wrong forum
NO sprint will only provision phones whose esns are in their database listed as phones that they have sold. It's been discussed ad nauseum all over the interwebs.
Much as aiwetir said, Sprint is pretty strict (i.e. won't consider it at all) in bringing in non-Sprint phones. I'm told Verizon takes Sprint non-smartphones but I hear that's hit or miss. Either way, why would you want to?
rampop said:
Either way, why would you want to?
Click to expand...
Click to collapse
Like he said, because of Sprint's lack of new Android phones.
Sent from my HERO200 using XDA App

[Q] Make Captivate look dumb?

My wife likes her Captivate but never uses data capabilities. AT&T requires a data plan for any smartphone. Has anyone thought about making it emulate a dumb phone? Is it even possible? This would save me $15 a month by not using data. I would be willing to pay for instructions for such a mod.
This would be better in the q&a forum, not development.
No, you can't. Att uses the phones IMEI number to determine if data is needed.
Mod pm'd...
My wife is also on a captivate. She doesn't have a data plan. This is what I did. I backed up the efs folder on the external SD card and I also put a copy on my computer for safe keeping. Delete the efs folder on the sdcard. Then reboot the phone. You look at the imei number it will be a generic number. Hence non detectable by atts systems. She's had it for about six months and no data plan yet.
Sent from my SAMSUNG-SGH-I897 using XDA App
durrence said:
Has anyone thought about making it emulate a dumb phone? Is it even possible?
Click to expand...
Click to collapse
Do you mean that you want to use the phone as it is without the internet plan?
If yes, go to Settings >Wireless and networks > Mobile networks . uncheck the Use packet data box
Advantage in this method is that you can hop on a wifi network when it is available.
If you mean you want to fool AT&T network to recognize your captivate as a non-smartphone and continue to use the dataplan, I believe this forum doesn't allow such discussion.
Not that I know anything, but couldn't you wipe the phones EFS data and replace it with a "dumb phones" information?
Like I said I know nothing. I don't suggest you do this, or anything like it for that matter.
FWIW, I bought a Captivate on EBay (put Pinnacle on it), put my wife's SIM in it and she uses it without any requests from ATT to get a data plan...
If you want to make the phone look dumb, you could just paint/theme it to look like an iPhone.
(bah-doomp-thud.)
The Gibbs said:
Not that I know anything, but couldn't you wipe the phones EFS data and replace it with a "dumb phones" information?
Click to expand...
Click to collapse
This is illegal in most countries of the world, USA included.
your best bet would be this http://forum.xda-developers.com/showthread.php?t=1093696, though i have never tested it
Aus_Azn said:
This is illegal in most countries of the world, USA included.
Click to expand...
Click to collapse
It's not illegal to ask questions (which this is the wrong thread to do that by the way @ OP), and nobody has broken any laws its just web chat. Informing someone how to do something is not against the law, freedom of speech corrects that. I can tell you exactly what to do to rob a bank, but you won't be charged for robbing one until you do it. Talk of terroism, treason, or any communicative threat...now that is illegal.
Klyentel said:
It's not illegal to ask questions (which this is the wrong thread to do that by the way @ OP), and nobody has broken any laws its just web chat. Informing someone how to do something is not against the law, freedom of speech corrects that. I can tell you exactly what to do to rob a bank, but you won't be charged for robbing one until you do it. Talk of terroism, treason, or any communicative threat...now that is illegal.
Click to expand...
Click to collapse
I was answering his question. Changing the phone's IMEI is illegal...
Sent from my SGH-I897 using XDA Premium App
But will it still function as a phone if it has an unknown IMEI?
Suppose I call AT&T to cancel her data plan and re-activate her old Motorola Razr, then take the SIM out of the Razr and put it in the Captivate? Could they still tell I was using a Captivate if I disable data on it?
durrence said:
But will it still function as a phone if it has an unknown IMEI?
Suppose I call AT&T to cancel her data plan and re-activate her old Motorola Razr, then take the SIM out of the Razr and put it in the Captivate? Could they still tell I was using a Captivate if I disable data on it?
Click to expand...
Click to collapse
Without changing the imei, yes.
I bought my Captivate from AT&T last year and not once have they questioned me about not having a data plan. I had an LG Incite before that without a data plan. Maybe I simply lucked up but I'm not complaining.
Sent from my SGH-I897 using XDA App
you need data plan only when buying phone from at&t. if you bought captivate from ebay/somewhere else then you can just put in the sim card and use it without getting data plan
This is the best answer yet
bigy4n said:
you need data plan only when buying phone from at&t. if you bought captivate from ebay/somewhere else then you can just put in the sim card and use it without getting data plan
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I897 using XDA App
bigy4n said:
you need data plan only when buying phone from at&t. if you bought captivate from ebay/somewhere else then you can just put in the sim card and use it without getting data plan
Click to expand...
Click to collapse
Until att does an imei sweep and just add it to your account.
mrhaley30705 said:
Until att does an imei sweep and just add it to your account.
Click to expand...
Click to collapse
i think that's illegal if at&t does that
Which part? If they can add a tethering plan or drop people from unlimited data, they can add a data plan to your line if they gave proper reason to do so. Check the Terms of Service.

There is a slight difference between Carrier and GPlay Nexus 5

First lets start by saying THERE are NO HARDWARE DIFFERENCE'S Just the matter of your carrier accepting the device
*Disclaimer : This information may change in the future and I'm not aware of any other CDMA carrier that does this in the UNITED States besides Sprint (If you do post and let us know). Most of the world is on GSM anyway right so this doesn't even matter to you
The Google Play Version allows you to go to Sprint and T-mobile
The T-Mobile Version or Carrier version will only work on other GSM Carriers while the Google play version allows you to go CDMA and GSM
Both of the Carrier and Google versions sold have the same internals and same everything else its just the matter of your carrier accepting it
If you're going to be using it for GSM only the carrier version is fine, however if you would like to use Sprint one day you would need the Google Play one or buy one from Sprint Themselves
Overall From Carrier and or Google Play Hardware/Software is the same its just the matter of your carrier accepting it :good:
Another Difference is that Carrier purchased Nexus 5 GOOGLE WILL NOT RMA only LG can with their Limited 1 year warranty
THE RMA Process is Only available from Google If the device was purchased from them
So for best warranty service try to purchase from Google Play
So Mark...? How do I know this is true and not one of your BUll***** threads again?
Simple Try going to ting and or any BYOD Sprint MVNO or Sprint themselves in order for them to activate it the ESN/IEMI must be in their system the google play ordered device will show however the Carrier purchased one Example T-Mobile wont show
It may sound stupid as all Nexus 5's should be unlocked and can be used anywhere. As it should be but it isn't
This is an Error on Sprint's End. This was similar to the iPhone 4s being GSM unlocked however carriers such as Sprint/Verizon Locked it
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
rootSU said:
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Yep, you can go Sprint to T-Mobile but you cant go to T-Mobile to Sprint
markdapimp said:
Yep, you can go Sprint to T-Mobile but you cant go to T-Mobile to Sprint
Click to expand...
Click to collapse
Do they refuse to add the ESN when you call them up?
rootSU said:
I'm not quite sure what this thread is about.
CDMA carriers have to have your ESN in their database for the phone to work on their network. They have all the Google play ESN's and all their own carrier ESN but they don't have other carriers' ESN so you have to ask them to add it. Is that what this is about?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I am confused as well.
Sprint seems pretty horrific with dealing in ESN's anyways. 6 support calls and a friend of mine could still not activate my old e4gt. They knew it wasn't blacklisted for stolen or funds due. They knew the exact date the phone was last activated but it wasn't until I told him to tell them the old number that they are like oh that hasn't been released from the line (which no longer exists). You would think you would get a clear and concise message trying to activate a device that is attached to another account not cryptic errors people are asking if they have ever seen before. One support staff actually asked him "are you sure its a sprint phone".
We already know AT&T doesn't exactly deal as well with the N5 as we would like to.
RainMotorsports said:
We already know AT&T doesn't exactly deal as well with the N5 as we would like to.
Click to expand...
Click to collapse
Really?
I bought the play store edition, popped in my sim card and that was it...
Sent from my Nexus 5
Pirateghost said:
Really?
I bought the play store edition, popped in my sim card and that was it...
Sent from my Nexus 5
Click to expand...
Click to collapse
Thats the best way to do it too. You already had service right? Possibly previously owned an LTE device? But its been encountered many a time they won't provision the account with LTE if the device ESN isn't in the system. But if you have an AT&T device available to activate on its no big deal. Already have service even better. Not an issue for say ST Byod or something.
mistahseller said:
I am confused as well.
Click to expand...
Click to collapse
Here is what I understand
Google version=bought from google play
T-Mobile version=bought from tmobile
Hardware wise, they are exactly the same.
However, sprint only has the ESN of the Google version (and their sprint version)
When op tries to activate the tmobile version on sprint, sprint (or ting) was unable to verify the ESN and refused.
Gsm providers are fine because you just pop the Sim in and it'll work (baring other stuff like imei blocking or att not allowing your Sim card to access LTE but allow 3g)
paperWastage said:
Here is what I understand
Google version=bought from google play
T-Mobile version=bought from tmobile
Hardware wise, they are exactly the same.
However, sprint only has the ESN of the Google version (and their sprint version)
When op tries to activate the tmobile version on sprint, sprint (or ting) was unable to verify the ESN and refused.
Gsm providers are fine because you just pop the Sim in and it'll work (baring other stuff like imei blocking or att not allowing your Sim card to access LTE but allow 3g)
Click to expand...
Click to collapse
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
mistahseller said:
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
Click to expand...
Click to collapse
But what if Sprint's policy is only to allow a whitelisted phone on the network?
Otherwise, you could call them up with a Verizon ESN and get to use a Verizon phone on sprint?
//why I'll never touch CDMA even with a 20 foot pole
paperWastage said:
But what if Sprint's policy is only to allow a whitelisted phone on the network?
Click to expand...
Click to collapse
this is both vzw's and sprint's policy.
Zepius said:
this is both vzw's and sprint's policy.
Click to expand...
Click to collapse
True, but sprint could be doing things differently with the nexus 5
I don't know, but from ops perspective, looks like this is happening.
Imeis (and probably ESN) have a specific structure. (Go Wikipedia imei. On mobile, can't link easily)
If google/sprint version have the same starting digits and are white listed, and T-Mobile has different digits, then yeah
mistahseller said:
But couldn't you just obtain that, give to sprint, they enter it, and then call it did?
Click to expand...
Click to collapse
I have seen posts that suggest this can be done
Most recently:
http://forum.xda-developers.com/showthread.php?t=2672066
Sent from my Nexus 5 using Tapatalk
RainMotorsports said:
Thats the best way to do it too. You already had service right? Possibly previously owned an LTE device? But its been encountered many a time they won't provision the account with LTE if the device ESN isn't in the system. But if you have an AT&T device available to activate on its no big deal. Already have service even better. Not an issue for say ST Byod or something.
Click to expand...
Click to collapse
AT&T don't care what device you use. Call them and tell them you want to pay them money for LTE, give them the imei (they don't use esn) and they provision a sim card.
Sent from my Nexus 5
All you have to do is call sprint and give them the esn and it will work on sprint.
Sent from my Nexus 5 using Tapatalk
I ordered my N5 on 1st available day. Then went to local ATT store and set up my ATT Go account and SIM, without the phone, for free. When phone arrived, I just bought ATT Go pin from callingmart, pop in SIM and voilà, LTE.
Sent from my Nexus 5 using xda app-developers app
Pirateghost said:
AT&T don't care what device you use. Call them and tell them you want to pay them money for LTE, give them the imei (they don't use esn) and they provision a sim card.
Sent from my Nexus 5
Click to expand...
Click to collapse
Company policies often have little to do with the current behaviour of high level software that abstracts the process from low level tech support. I don't think it was even an issue until very recently as most international unlocked devices were not compatible with their LTE nor do travelers take contracts. There are a couple of tricks experienced support know and even better if you get a higher level support tech answering your call rather than having to elevate. Sometimes its an easy day some days its hard.
There are words to use with support that can help facilitate a solution but money is not one of them. Its their job to help you no matter a current customer or new and no matter how much or little your spending. Talking about money only produces eye rolling and it falls under the same care level as calling your credit card company and telling the random poor soul your cutting up the card. They don't care, though a bean counter somewhere will tell anyone who asks they do or they should. In reality a rep who only gets motivated by threats or talking about money is a prime candidate for retraining or dismissal.
If they haven't already adjusted for this they need to. With the amount of cross carrier compatible unlocked lte devices on the market they will have more customers on them than ever before. Any extra calls to get LTE provisioned is wasted money for them.
Sent from my Nexus 5 using Tapatalk
RainMotorsports said:
Company policies often have little to do with the current behaviour of high level software that abstracts the process from low level tech support. I don't think it was even an issue until very recently as most international unlocked devices were not compatible with their LTE nor do travelers take contracts. There are a couple of tricks experienced support know and even better if you get a higher level support tech answering your call rather than having to elevate. Sometimes its an easy day some days its hard.
There are words to use with support that can help facilitate a solution but money is not one of them. Its their job to help you no matter a current customer or new and no matter how much or little your spending. Talking about money only produces eye rolling and it falls under the same care level as calling your credit card company and telling the random poor soul your cutting up the card. They don't care, though a bean counter somewhere will tell anyone who asks they do or they should. In reality a rep who only gets motivated by threats or talking about money is a prime candidate for retraining or dismissal.
If they haven't already adjusted for this they need to. With the amount of cross carrier compatible unlocked lte devices on the market they will have more customers on them than ever before. Any extra calls to get LTE provisioned is wasted money for them.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Telling them you wanted to pay them money is a figure of speech, like 'hello, I would like phone service' I didn't mean literally call them and say "I want to pay you money for LTE"
Dude, chill out a little. I have been dealing with cell phone companies as an enterprise account for many years.
Sent from my Nexus 5
Pirateghost said:
Telling them you wanted to pay them money is a figure of speech, like 'hello, I would like phone service' I didn't mean literally call them and say "I want to pay you money for LTE"
Dude, chill out a little. I have been dealing with cell phone companies as an enterprise account for many years.
Sent from my Nexus 5
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Click to collapse
Right but you might be surprised how many customers are serious and speak like that as if the service rep is part of this corporate entity. I guess you can tell a battered customer service veteran. I once had a guy tell me he was going to file a complaint on me for basically enforcing a policy that had been changed...
I'm a bit bummed actually. As much as I loved getting off sprint I was excited about the device support. So I'd hate to have any issues going back. However if I ever went AT&T it would probably be an mvno.
Sent from my Nexus 5 using Tapatalk

Diagnostic Mode

Anyone have any luck getting into diagnostic mode? I am in need of updating the PRL on my phone and I can't get it into diag mode for programming.
datoad said:
Anyone have any luck getting into diagnostic mode? I am in need of updating the PRL on my phone and I can't get it into diag mode for programming.
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Click to collapse
There are.. ummm... 6 or 10 different galaxy note 5 models. There are dozens of different carriers. Several dozen different countries.
Answering your question is impossible without more information.
However, "PRL" tends to be a CDMA thing (and one that Verizon is phasing out) - meaning that you're likely using a US Sprint (or less likely, a US Verizon) model... in which case you'd have better luck asking in those particular sections.
garyd9 said:
There are.. ummm... 6 or 10 different galaxy note 5 models. There are dozens of different carriers. Several dozen different countries.
Answering your question is impossible without more information.
However, "PRL" tends to be a CDMA thing (and one that Verizon is phasing out) - meaning that you're likely using a US Sprint (or less likely, a US Verizon) model... in which case you'd have better luck asking in those particular sections.
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Click to collapse
I understand but am actually using a US Cellular Note 5. Since there is no thread for this model, I posted in the general section. I have gone through every service menu that populates in the Phone Info Samsung app and found a section to put it in download mode but it does not work when I put it in. My computer makes no noise when plugging in the usb or removing it. I read in this thread that I had to enable CP Logging but I can't find that option either.
datoad said:
I understand but am actually using a US Cellular Note 5.
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Click to collapse
US Cellular (comical name when "cell phones" haven't worked on the "cell" or "cellular" concept in decades)... Anyway.. they use CDMA. Most likely, your device is closer related to Sprint or Verizon (both of which use CDMA.)
Have you considered calling up your wireless provider and asking them? Different CDMA carriers tend to use different mechanisms for updating preferred roaming lists. I know with some carriers, they can initiate the PRL update remotely...
I tried but it didn't work. I also called *228 and tried it that way but it failed as well. I'm trying to get this phone to recognize the Verizon Wireless network setup to get on LTE but I can't unless I can manually update the PRL. I am currently running this phone with Verizon but only 3G data..
datoad said:
I tried but it didn't work. I also called *228 and tried it that way but it failed as well. I'm trying to get this phone to recognize the Verizon Wireless network setup to get on LTE but I can't unless I can manually update the PRL. I am currently running this phone with Verizon but only 3G data..
Click to expand...
Click to collapse
So... you have a US Cellular branded Note 5 and you're trying to use it on Verizon's network? Is that something that normally works with USC phones? Do you have a verizon SIM in the device? Is the device sim unlocked? Is this a roaming situation?
To be honest, you'd be much better off giving full information ahead of time instead of making people trying to guess at it. Your first post in this thread gave nearly 0 useful information. Your second suggests that you're using a USC branded device but gave no indication that you're trying to use it on VZW towers. Your third suggests that you are trying to use it with VZW towers, but doesn't say if you are trying to roam or using a VZW SIM, etc. (Note: most carrier branded devices are SIM-locked to that carrier - meaning you can't just use a SIM from another carrier and expect anything to work.)
That being said, you're also bordering an area that I need to back away from due to various professional NDA's. I'm quite sure, however, that others here can help you more (assuming you provide them the info they'd need to help you.)
Take care
Gary
To answer your main question:
garyd9 said:
So... you have a US Cellular branded Note 5 and you're trying to use it on Verizon's network? Is that something that normally works with USC phones? Do you have a verizon SIM in the device? Is the device sim unlocked? Is this a roaming situation?
Click to expand...
Click to collapse
Yes, I have a US Cellular Note 5 and I am Currently using it on Verizon's Network. I am unsure if this is something that NORMALLY works, but in this case it has worked. I have a Verizon SIM in the device. Apparently, the device is sim unlocked. This is not a roaming situation.
garyd9 said:
To be honest, you'd be much better off giving full information ahead of time instead of making people trying to guess at it. Your first post in this thread gave nearly 0 useful information. Your second suggests that you're using a USC branded device but gave no indication that you're trying to use it on VZW towers. Your third suggests that you are trying to use it with VZW towers, but doesn't say if you are trying to roam or using a VZW SIM, etc. (Note: most carrier branded devices are SIM-locked to that carrier - meaning you can't just use a SIM from another carrier and expect anything to work.)
That being said, you're also bordering an area that I need to back away from due to various professional NDA's. I'm quite sure, however, that others here can help you more (assuming you provide them the info they'd need to help you.)
Take care
Gary
Click to expand...
Click to collapse
I don't mean to be blunt, but if you read my first post, I was only asking if anyone with this phone in general, regardless of model, had any luck with getting the device in diagnostic mode. I had stated what I was personally trying to accomplish with getting this particular phone to work as well just in case if anyone was wondering. If I needed to get into more details with the models, I would have gladly provided that information as well. I have read a few posts from people stating that they were able to get US Cellular phones working on Verizon's network but only with 3G Data. I took it upon myself to research the newest iteration of the Note line and found that for the most part they had inter-operable frequency bands. So with that being said, I reached out to the community for help in seeing if this phone was able to be put in diagnostic mode. That is all I had asked. I appreciate your trying to explain the differences within the different carriers technologies, but I already have a pretty good grasp on which carriers use which technologies. Thank You for your help.
datoad said:
I don't mean to be blunt, but if you read my first post, I was only asking if anyone with this phone in general, regardless of model, had any luck with getting the device in diagnostic mode.
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Click to collapse
You are welcome. This is a good example of why people like me tend to avoid helping people like you. First we have to beg and plead to get the information we need to help you, and then when we try to be helpful and suggest that you provide as much information as possible UP FRONT, you get "blunt."
Okay. Fine. I'll answer your question as asked. I'm sure you'll find it very unhelpful, but it's "blunt."
So, your answer: "Yes."
Have a nice day.
garyd9 said:
You are welcome. This is a good example of why people like me tend to avoid helping people like you. First we have to beg and plead to get the information we need to help you, and then when we try to be helpful and suggest that you provide as much information as possible UP FRONT, you get "blunt."
Okay. Fine. I'll answer your question as asked. I'm sure you'll find it very unhelpful, but it's "blunt."
So, your answer: "Yes."
Have a nice day.
Click to expand...
Click to collapse
I was able to get into diagnostic mode and complete what I needed to complete. Thanks.
What an obnoxious ass. If you didn't want to be helpful, why answer in the first place, except to be a smug jerk ?

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