[Q] Pure black screen - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hey,
I bought a pure couple months ago. But i recently get same problem first and second time i can resolve it. (how i did i really dont know.) This time i cant any exit. My phone always has a black screen. Sometimes im clickin power button and my screen comes back for a second. Is this problem can resolve by me. Is it hardware or software. Cany you help me. I try google search, i found many pages and i try many of them nothing resolve that. Htc's official page and their help desk complete suck they say always same thing. Charge your battery, remove it, soft reset. I guess you know guys at least say what can i do.

Related

Pls.. Need Help Here...!!!

I have this wierd experience with my Imate PDA2K, yesterday, when I open my phone (imate pda2k), the screen suddenly flicker... and then it fades. so i did a soft reset, as i thought would help me out of the problem...But to my surprise, nothing happened, it goes on flickering and fading, until such time, that the screen totally faded, all you can see is a whjite screen with no thing visible.. after minutes of doing a hard reset, still nothing happened, i leave that **** phone on the shelf. after 30 minutes, I checked it and all things back to normal, the screen was ok till a couple of hours, and that same problem happened again till now... What im gonna do? I always end up as if I will throw that silly damn phone to the trash can.. hehe.. What could be the problem then? Is the poroblem was on the LCD? Will the upgrade to v1.40.. solve this? Pls any idea, im desperate..
hooo
No one cares? ..............m,b
Multiple posts of the same problem certainly won't help - if someone knows the answer they'll help but if they don't you'll just hack them off.
Be patient.
sorry for
posting that same problem again and again on different forums.. I thought that will be the fastest way for me to have the answer to my problem...
Now the screen of the phone back to normal, but still, I experience that flicker thing on the screen... Its hard for me coz, I bought the phone in the Middle east, and Im using it here in the philippine... and no imate product is being sold here in my place.
Hey...
the problem still there... Another thing I noticed was that the screen will fade and then for you to be able to see a text or anything on the screen, you have to press the on/off button.. but still after some times, same stupid thing will happen again and again...... what should i do? Anyone of you here experiencig that same problem with your blue angels?
hey
Im so desperate... the problem still there... I have not upgraded to the latest rom version yet.. Sometimes the screen goes blank (just all white).. and then when your press the on/off button several times, thats the time the screen will go back to normal, and then suddenly it will flicker for about a minute and then it stops. TO THOSE WHO ARE EXPERTS HERE IN THIS FORUM, ANY IDEA WHAT COULD BE THE PROBLEM? I DID A HARD RESET SEVERAL TIMES ALREADY AS I THOUGHT COULD HELP ME SOLVE THE PROBLEM BUT STILL NO IMPROVEMENTS.. FOR ME TO DECIDE IF EVER THE PROBLEM IS ON THE HARDWARE SIDE, MY MOTHER WILL BRING THE PHONE WITH HER IN KUWAIT, SHE WILL GO BACK THIS SEPTEMBER 11, WE'RE HERE IN THE PHILIPPINES NO IMATE DISTRIBUTOR HERE AND ITS HARD ON MY SIDE THAT WHENEVER THERE IS A PROBLEM ON THE PHONE, NOBODY ASIDE FROM YOURSELF THAT CAN HELP YOU SOLVE THE PROBLEM.............THANKS
hey
I b ring it to repair shop this morning, (actually they are not repairing Blue Angel) but he had tried to repair the same phjone with the same problem as mine before, he said that the problem was on the ( I dont know the right spelling though., hehe(Flex)? is it true?

Backlight turns on!! Tilt WM6.1

I have an AT&T tilt and I just upgraded it to the WM6.1 ROM from the HTC webpage and since then I have noticed that when I turn of the screen, all of a sudden it just lights up for a sec and turns off again, without any reason, is there a way to fix this, do i have to flash it again? what do I have to do?
i have the same issue, seems like after i flashed it happened.. any ideas?
one cool feature is that when it flickers, if u press the screen constantly, it flickers.. like a strobe light.. lol
I have the same problem. It's annoying because I think I'm getting a text or call. and usually I don't receive texts, i have to see it light up then press the mail button to see if I have a new text. ARGH.
My Tilt does the same thing. It's a whiteish-gay light. It'll come on for short bursts or I'll notice it on in the middle of the night, and who knows how long it's on until I notice it.
I had upgraded to WM6.1 a while back, and didn't have any issues, but had to hard reset my Tilt and it has been doing it since.
It doesn't do it all the time, either. Weird.
Mine Does The Same Thing
I hope there is a fix some time for this ..
I'm glad i am not the only one, but havent found a fix yet
I seem to remember there being an issue with screen flicker when the Tilt first came out, I think it was related to having Telnav selected in the today screen items tab. Try removing the checks one item at a time from the items tab, I doubt it will be as simple as a software conflict but it could be worth trying.
I had an issue with SPB Pocket Plus on my today screen, once I moved it in to a tab on SPB Shell the issue disappeared.
Fixxed?
I dont know if it just stopped doing it, I am not paying attention anymore or if one of the many things I did finally worked, but the truth is i havent seen it do it again, Thanks to everybody
It been happening on my Tilt since I got it last month.
This is happening on my tilt too... only after upgrading to 6.1. Glad to see it is not just me, but very concerning that this is a problem directly in the 6.1 TILT rom.
Bump........
Any body have any luck on this? I continue to have this problem.
Adding my voice and another symptom
is anyone else having this problem:
1. lock the tilt by tapping 'device unlocked'
2. tap the power button.
3. the backlight comes on, no picture but instead of flashing it stays on draining the battery
4. tap the power button to turn the tilt back on
5. tap the power button to turn tilt back off again
6. tilt stays off.
the issue did not change with the backlight hotfix.
Maybe try another ROM
Finally, i found others with this stupid glitch
I thought it was a hardware error, so i had AT&T send me a warranty/replacement, and guess what... comes out of the box and STILL DOES IT! Has anyone with this problem tried installing a DIFFERENT ROM, like one from the XDA forums? I'm about to try that, because i am fed up with this. I will report if it works. ARG!
Sorry for the ranting. but in a way, i'm relieved. that there are others with this problem
... It might pay to just go back to Windows Mobile 6.0.....
-=ZYXTIA=-
Different ROM fixed problem, but just had more problems after. Sorry guys.
Me Too...
I am glad that I have found other people with the same issue as me. I thought it was just my phone, as I do a lot of backups and restores after I do something stupid with my phone and I also use a lot of beta/unstable software, and figured it was caused by these. However, it only happened after I upgraded to 6.1 stock ROM. Maybe somebody can figure out exactly why this happens, and then we can come up with a fix. I am just happy that I'm no longer alone with this issue
-Dave
I'm very pleased to know that it isn't just me experiencing this stupid backlight issue.
It started happening the second I upgraded to WM6.1
Funny thing is, it only happens to me if I Lock the phone (keys) and turn off the screen. If I just turn off the screen without locking, the backlight stays off.
It would be really great if someone could come up with a fix for this that doesnt require me to reflash my phone with some cooked up rom
has anyone tried this hotfix?
http://www.htc.com/us/SupportDownload.aspx?p_id=67&cat=1&dl_id=269
i'm experiencing the same problem, will try it and post back as soon as i can
edit: didn't work. got some error about it couldnt remove the old customization tool or something like that
Running the AT&T 6.1 ROM and silly thing turns on by itself at 12 midnight. No connection to anything as I leave it in Flight Mode. Only goes off after I hit the Power Button. Drains the battery down to about half by the time I leave for work at 7AM.
Really is annoying!
Possible Solution
If you are still under warranty, call up AT&T warranty replacement (Customer service is 1-800-331-0500, and just ask for warranty department), and tell them you have this problem. TELL THEM YOU THINK IT IS A HARDWARE ISSUE, and they will send you a replacement, refurbished Tilt. The next one will also have WM6.1 on it, and do the same thing. HOWEVER, it is AT&T policy that after two replacements, instead of getting another one the third time, they give you a refurb of a DIFFERENT MODEL. That is how i got the AT&T FUZE (a.k.a. the HTC Touch Pro, a.k.a the "Raphael"). It doesn't have that problem. But otherwise, i have no other suggestions. i'm just sick of having AT&T screw up the phone's software, and then try to pass it off as quality.
Mine comes on exactly at midnight!
Annoying as hell...and the light from it wakes me up from across the room.
Mack

Please Help - Diamond Overheated and is dying !

Hi all, just wondering if anyone else has had this problem...
Last week, on a very hot day in Australia (36*C), I received an SMS message whilst the phone was charging....
Anyway, this turned the Diamond on, and it connected to Wifi, and stayed powered up (for some reason) for a couple of hours....
Anyway, the phone was very very hot when I unplugged it, and since then it has been playing up very badly...
The problem has been getting worse and worse, and Now I am at the stage where the phone is almost bricked !
When I switch on the phone, I am presented with a white screen. (It doesnt boot up)
If I power up holding down the Volume Down, Rest, Power Button, I can get into the bootloader screen.
I can even reflash the phone with a new Rom....
If I reflash, the phone may run for a minute or so, then crash, and refuse to power on..... (Same problem as above)
Im reluctant to send the phone off for warranty, as they cannot give me an estimate of if it can be fixed, when it will be fixed, or what day of the week it is.....
Has anyone else had this problem, and if so, how did they fix it ??????
(Im hoping I just got a dud version... I love this phone, but I am hoping this is not a common problem !?!?!?!)
Cheers for any help anyone provides !!!!!
try removing battery for 10-15 and make sure your running a 1.93 rom because 1.37 and older are known for heat issues.
you may have already done this, but its not in your first post and there are order of operations to follow.
hey buddy even i hav the same problem..it just restarts after heating up..and after 2 restarts it doesnt even go beyond 1st diamond loading screen...dont know what to do....
Guys, send your phones back to repaired or replaced. Just explain to your provider what is going on and I'm sure they'll try to help.
yea buddy...i guess so...thats the best way i can get my diamond fixed..

Touch function bugged?

I got this weird problem... On two Xperias! My first was like this from the beginning, the other started two days ago.
I can't get the screen aligned. i got coordinates from a friends perfectly aligned screen, and it is off, not in the edges, but in the middle. I don't understand what might be wrong. I have aligned my screen 30 times, and flashed the phone two, with two different ROMs, one original UK Xperia, one Blackstone by itje.
If other people got this problem, please make a post here.
Also, if you got "perfect align screen", if you can post your coordinates from the registry here, so I can test them, it would be great!
bump. please, need to find out if other people got this problem
Lol
Looks like nobody does. Do a hard reset on your phone from the Start Menu/Settings and perform the manual align by tapping the screen.
You can't just take settings from another phone and expect them to align because it doesn't work like that, otherwise the alignment wouldnt even be necessary.
Manual align this way and let us know how it goes.
Well, it did work at first. But the day after the middle part of the screen was completely off. But I have tried hard reset, soft reset, installed different ROMs, nothing works.
Sounds weird. Of the digitizer is broken it wouldn't work anywhere correctly. Check your installed programs. Maybe something is messing with your touch-alignment.
Have same issue
do you align using ur finger or ur stylus ??....better the stylus
"i got coordinates from a friends perfectly aligned"
Now that sentence made me think about what you are doing..
just align and follow the instructions? ...
Sorry but... JERK!
I tried to align, but it just looped, as I SAID BEFORE! Please read all posts before saying ANYTHING, because if not, it WON'T help me, or others that might have the same problem.
The coordinates from my friend, which I got from his registry, on the same phone, with same language, probably the same party, worked one day, the next it didn't. I allways align with my stylus, tried with finger, didn't help. got no programs installed, have tried itje's rom, and a vanilla Xperia UK rom, same problem.
In fact, same problem on TWO Xperias, gotten from the same store, same color, but the last from a later party, which my friend got one of too.
This can't be a coincidence... I will deliver my phone to the store, but I need confirmation about the loop from other people here too, because this time, I will get my money back. I can't go half a year without a phone because SE screwed up their deal with HTC, which choose to take cheap crap-plastics and apparently screens instead of the real deal in phones priced 650$++ here in Norway. It just doesn't hold up!
alignment routine looping
i've had the alignment program problem looping issue before and eventually realised that it was because I wasn't tapping the screen hard enough with my stylus. I'm not saying smash the hell out of it but applying a little extra pressure did the trick for me.
As far as loosing the settings and hacking it using a mate's calibration I'm with the others - probably an app you've got installed that's wiping it and using somebody else's cal is pointless!
I tried tapping so hard you get the lcd-effect, the rainbow-effect on the screen. Too hard. And, only prog i got installed is regedit. Only aftermarket I got, so thats no go. Guess the touch-thingy (digitizer?) is screwed then. Well, I want my money back
It will be just a few days till may warranty will be over (1 year warranty) and my silver just got almost dead digitizer today. Sometimes it works sometimes it doesn't since I installed touch response before so it'll vibrate when I touch it. I hard reset my phone since I think it maybe due to a software problem, but now I'm stuck on the align screen. I guess of all the Xperia users on the whole wide world I consider myself to be the "unluckiest".

Phone freezes

Hi,
My xperia x1 is freezing. When i slide out and touch the (i dont know how to say) 'mouse' (the black square button in front), the screen blinks and flickers... and then the screen give more light and freezes.. i cant do nothing then. I must take the battery out to get it working again. And sometimes it freezes it self.. i dont know why or how..
Can you guys help me with this.
(I hope i made myself clear , sorry for my bad english)
I searched the forum for a solution for this, button with no results.. google wont help to.
Soft-Hard Reset wont help.
I have the latest official rom update from SE Update Service.
i think this happened after i got the latest update, but with the previous update i had problems with slowness, and that i get sms but cant read, that is solved with the new update. But now i got this freezing thing.
Well, if a hard reset hasn't helped then it's a hardware problem. You will have to send it/take it for repairs...
Is there no other solution, are there no more users that accured this problem.
Because i wanted to send my phone, but they ask for the contract, but i dont have that
Go to another repair shop...

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