[Q] return rooted/bricked captivate? - Captivate Q&A, Help & Troubleshooting

I've recently soft bricked my phone from an odin3 fail and have attempted every download mode button combo I could find after searching the forum for a couple days now...
The thing is I tried to run odin and upon rebooting the phone it wouldn't load anything past the 'world phone' screen or the battery screen when plugged in.
Tried everything: button combos for download mode, made a 300k jig (thinking about making a 301k jig), and more endless button combos to force a download mode.
I've just about given up and wish to exchange my phone for another one from wal-mart.
I've only had the phone for two weeks and am still within the 30-day return date.
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STRAIGHT TO THE POINT:
Will they accept my phone for an exchange even tho it's been rooted and the warranty has been 'voided'?
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Also I've attemped to unlock the phone (but didn't) cuz i couldn't get a hold of another carrier's sim card but i downloaded the app and got the unlock code for my phone which i'm still sure voided the warrenty anyway.
just another reason i think it would hinder my exchanging the phone w/o being charged $300 for a brand new captivate

You'll probably get a replacement phone right away since AT&T DSCs don't check for root when they issue a replacement. However, phones do get sent back to Samsung and I've read stores about people getting charged on their AT&T bill months later because their phone's warranty was voided due to root/ROM flashing.
I honestly think there's something wrong with your JIG. If you are seeing the World Phone screen, that's always been sign for me that a JIG could get a phone into DL mode. If you're using the instructions from that .99 cent JIG thread, I wouldn't be surprised if you aren't hitting pins 4&5 for the required length of time, or putting ~300kohm of resistance between the pins. At the very least, I'd recommend you get a MicroUSB plug head to chop up, and attach your resistors to.

if you have a 1008 model you can NOT boot into download mode with buttons! This same thing happened to me when i failed an odin flash and had to return the phone.
They said they never saw the error and gave me a new phone immediately.
1007 model can not be bricked since you can always boot into download mode.

norcal einstein said:
You'll probably get a replacement phone right away since AT&T DSCs don't check for root when they issue a replacement. However, phones do get sent back to Samsung and I've read stores about people getting charged on their AT&T bill months later because their phone's warranty was voided due to root/ROM flashing.
Click to expand...
Click to collapse
This is something to watch for. If u r returning a phone after messing it up, atleast wipe any info that could inform u r messing. AT&T is courteous enough to give a replacement, but replacements do go to the phone company. And they may not be in a mood to honor 'warranty voided' phones.

norcal einstein said:
You'll probably get a replacement phone right away since AT&T DSCs don't check for root when they issue a replacement. However, phones do get sent back to Samsung and I've read stores about people getting charged on their AT&T bill months later because their phone's warranty was voided due to root/ROM flashing.
Click to expand...
Click to collapse
I figured that would be the case.
Well i guess that means i'll be spending the next couple days(hopefully not) trying to jig my phone. shaky hands and poor pin visibility aren't usually a plus
Question about jigging
Do i need to take my battery out and put it back in every time i reattempt to jig my phone?

Blaine0002 said:
if you have a 1008 model you can NOT boot into download mode with buttons! This same thing happened to me when i failed an odin flash and had to return the phone.
They said they never saw the error and gave me a new phone immediately.
1007 model can not be bricked since you can always boot into download mode.
Click to expand...
Click to collapse
Well I've gone into dowload mode before using buttons when i originally attempted odin3.
How would i find my phone's model?

kang0saur said:
Well I've gone into dowload mode before using buttons when i originally attempted odin3.
How would i find my phone's model?
Click to expand...
Click to collapse
Behind the battery. Would be in the format MMYY or MM.YY.

kang0saur said:
I figured that would be the case.
Well i guess that means i'll be spending the next couple days(hopefully not) trying to jig my phone. shaky hands and poor pin visibility aren't usually a plus
Question about jigging
Do i need to take my battery out and put it back in every time i reattempt to jig my phone?
Click to expand...
Click to collapse
Or, you could go get a MicroUSB plug
http://forum.xda-developers.com/showthread.php?t=841512
You also don't need to remove battery every time you try to use the JIG. The phone just needs to be off.
kang0saur said:
Well I've gone into dowload mode before using buttons when i originally attempted odin3.
How would i find my phone's model?
Click to expand...
Click to collapse
Your phone's batch # is on a sticker UNDER the battery. You're looking for 4 digits, like 1006, 1007, 1008, 1010, 1012, etc.

*Update*
Well after hours of attempting to jig my captivate myself i'm calling it quits and ordering a usbMicro breakout board. I got the idea from:
Post #13
http://forum.xda-developers.com/showthread.php?t=841512&page=2
hopefully once this gets in i'll have better luck.

Related

Desperate, flashed captivate firmware on galaxy i9000m

So as the thread title state, i flashed with one click odin for captivate my i9000m unlocked phone. But i'm not (well i am definately) dumb enough to just do it out of the blue. It started when i updated my jh2 to jp6/jpm through kies registry hack. then rooted then oclf. Everything worked fine until i started moving apps to sd. I rebooted and i only had a bootloop... Got into download mode, flashed 1000 firmwares, tried every combination, etc. Finally found out that my /sdcard was corrupted and couldn't properly flash a firmware since the filesystem wasn't efs anymore. So i seen the odin one click for captivate with the big MASTER CLEAR, which i though (i damn myself for thinking so...) it may return my partition to rfs and that i could easily flash another firmware then...
So now i am stuck with a "bricked" bell i9000m with the at&t logo booting in loop and can't access recovery or download mode (think the flash may have remapped the buttons?) and when i plug usb it turns off.
So, here are my 2 questions,
1- is there a way (other than jtag, can't afford one and not really good at this stuff) to change at least the boot logo/bootloader or unbrick it?
2- Would there be a way to send it back to samsung (would obviously not accept it as it is...) any chance to physically format everything on the chip?
Please, ANY help would be greatly appreciated
THANK YOU VERY MUCH
PS: sorry if it is not in the good section
1. JTAG is your best shot, and you don't have to get one yourself. Coz some shops got RIFFBOX for JTAG and now it do support I9000. Rumors said you MAY get into download mode if you try 3 button mode many many times...
2. You can TRY giving it into a samsung service centre and hope they can repair it for you. They seems to have some other way to write a bootloader through USB even when the original bootloaders are dead.
For the JTAG, anyone around quebec city (or may ship in canada?) Also, is the 3 mode button would be the same or switched for recovery? (if we can actually get in download mode in such state).
Thanks
On the website of RIFFBOX, I can only find one in Toronto
I have no idea about the 3 button trick also, some say it is same as I9000 one and some say it is Captivate one (Vol up, Vol down and power)
I did the same stupid mistake and I have to send the phone back to samsung for a board change...
Does samsung really accept bell gt i9000m which only reboot with a at&t logo (i think it definately void your warranty)? :S
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
au_stevo said:
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
Click to expand...
Click to collapse
Can't get it to detect with pc, it just bootloop all the time...
So you can't get it into download mode for odin?
no, no download mode, if i plug usb, it just shutdown...
samsung itself accept it
and say it is out of warranty and will charge 500 bucks for it
i got the unit replaced with other reason though
but seems service centre and repair centre are two things and repair centre can do tue same trick, but you will have to ask samsung for the address
someone suggested in another thread that if you jump two pins of the usb connector with a 5k resistor, it would boot it into download mode...........but it was only suggested, and no one has confirmed it. probably dangerous, but if your phone is being sent in anyways, might as well?
Zetalai said:
samsung itself accept it
and say it is out of warranty and will charge 500 bucks for it
i got the unit replaced with other reason though
but seems service centre and repair centre are two things and repair centre can do tue same trick, but you will have to ask samsung for the address
Click to expand...
Click to collapse
Do you mean (i'm still on the warranty) that since the phone is bricked, THEY say it is out of warranty and make me pay (500$, the price i paid for the phone) to have it repaired, or did you meant that IF i was not on the warranty anymore (i still have receipt, etc), then they would charge me?
And if i want it repaired, i should probably contact repair service directly or service center?
Also, as for the resistor part, would you have the thread somewhere? (post or pm?) would maybe also check a howto since i am not quite the resistor guy...
Thank you very much
whom ever you talked to at the store, they were just being some arses
in Tonronto you got to most Bell stores they will fix it or send it to the repair center under warranty as long as you have the receipt, from Bell or bell partners stores
if you do not have a receipt you will need to talk to samsung canada and get them to tell you their local authorized NON Bell repair center, then you can go there and have it fixed
and they will definitely not charge you $500, average cost is anything from Free, to $45, to $75 or more depending on what they need to repair if any hardware part at all
AllGamer said:
whom ever you talked to at the store, they were just being some arses
in Tonronto you got to most Bell stores they will fix it or send it to the repair center under warranty as long as you have the receipt, from Bell or bell partners stores
if you do not have a receipt you will need to talk to samsung canada and get them to tell you their local authorized NON Bell repair center, then you can go there and have it fixed
and they will definitely not charge you $500, average cost is anything from Free, to $45, to $75 or more depending on what they need to repair if any hardware part at all
Click to expand...
Click to collapse
Hi, thank you for your answer, i didn't contacted the store i bought it from yet (lasource/thesource). So you say i could only walk in with the box, bricked galaxy and the receipt and they would send it for repair? (even if they check and see it boot with the at&t logo?) and if they only ask what is the problem, what could i say? it only reboot or should i precise it reboot with a at&t logo? (and if they ask me how it happened? :S) Just want to know what i should say and not to avoid voiding my warranty. (also, i should avoid bell center but lasource/thesource which is only a reseller should be ok?)
Thank you very much
sackofnoise said:
Do you mean (i'm still on the warranty) that since the phone is bricked, THEY say it is out of warranty and make me pay (500$, the price i paid for the phone) to have it repaired, or did you meant that IF i was not on the warranty anymore (i still have receipt, etc), then they would charge me?
And if i want it repaired, i should probably contact repair service directly or service center?
Also, as for the resistor part, would you have the thread somewhere? (post or pm?) would maybe also check a howto since i am not quite the resistor guy...
Thank you very much
Click to expand...
Click to collapse
In my case
As there's no repair centre in Hong Kong, I have to go to samsung directly
And Samsung Hong Kong is famous for terrible after service
They say it is my own problem and will not try any way to reflash even there's a way to do it as the warranty doesn't cover this problem.
The only choice they give me is to pay about 500USD to change the board.
That's what likely happen if you send it to Samsung...you might get your warranty voided as well...
Well, guess i will send it to samsung directly... (anyone know if they will honor the warranty even if it boot only with a at&t logo?) also, could someone please send/share the link where someone put a resistor on the cable to supposedly go directly in download mode?
Thank you very much
au_stevo said:
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
Click to expand...
Click to collapse
Im trying this but I jus tget to the revovery screen, i chose `FormatInternal`
didnt work
and if i restart phone it actually goes to galaxy s logo then just goes black
Bricked my SGS with Captivate ROM too.
Any joy with this problem, sackofnoise?
Following a failed official Kies update to Froyo, I too (stupidly) used the one click flash Odin not realising that it would brick my phone. Like you, I can't get into download or recovery mode - tried every key combination you can think of. Also plugging in a USB lead shuts the phone down in about 2 seconds and also even prevents charging.
Taking it back or sending it to a service centre is not an option. It boots to an AT&T screen and even boots up to android - although it's no use like this, because it will not allow me to recharge the battery because of the USB problem.
Any ideas please. Flashed stock and custom ROMS to phones for years but never been stuck like this before.
sackofnoise said:
no, no download mode, if i plug usb, it just shutdown...
Click to expand...
Click to collapse
Get into download mode, THEN plug in USB. I had the same problem when I installed a tmobile vibrant kernel by accident.
EDIT: Well you sent your phone in. Let's all hope for the best.
thedauntlessone said:
Get into download mode, THEN plug in USB. I had the same problem when I installed a tmobile vibrant kernel by accident.
EDIT: Well you sent your phone in. Let's all hope for the best.
Click to expand...
Click to collapse
Problem here is that there is no way to get into download mode. No combination of keys work - tried them all.

I found a way to actually brick the cappy

Im retarted wasnt paying attn, too sleepy.
I flashed the stock pit and tar from an epic onto the cappy and now it wont even turn on. Wont respond to anything.
Cant get it in to download. No life at all,Shes dead captain, kinda thing.
So it started out i was going to flash back to something other than trident/cm7.
Im bought the car dock and was going to use the kernal so the dock would actually work.
Well it was like any other flash ive done countless times.. Till odin preformed an illegal operation and then it dawned on me what i did.. It was still in download but the computer didn't recognize it any longer. So power off and try to go back to dl mode.. the phone wont respond at all. The power button does nothing.. Plugging it in does nothing..
Im pretty sure its dead, thoughts? other than the flamming for being a newb.
ninjaclipse said:
Im retarted wasnt paying attn, too sleepy.
I flashed the stock pit and tar from an epic onto the cappy and now it wont even turn on. Wont respond to anything.
Cant get it in to download. Shes dead captain, kinda thing.
So it started out i was going to flash back to something other than trident/cm7.
Im bought the car dock and was going to use the kernal so the dock would actually work.
Well it was like any other flash ive done countless times.. Till odin preformed an illegal operation and then it dawned on me what i did.. It was still in download but the computer didn't recognize it any longer. So power off and try to go back to dl mode.. the phone wont respond at all. The power button does nothing.. Plugging it in does nothing..
Im pretty sure its dead, thoughts? other than the flamming for being a newb.
Click to expand...
Click to collapse
Jig maybe? Or Jtag if you can find one.
indomikey said:
Jig maybe? Or Jtag if you can find one.
Click to expand...
Click to collapse
Well with the jig it still has to be able to turn on.. I cant get it to even do that
So i dunno.. Thats why im drawing a blank. I would think it would at the very lest be able to get in to dl mode but nothing lol
So you had the 3 button combo working before?
Have you
1 Open Odin one click or the full version to flash what you want
2 plug in the cable to your computer
3 Hold the vol up/down buttons
4 Plug in micro usb to phone?
If that doesn't work try the same process but do this.
1 Open Odin one click or the full version to flash what you want
2 Remove battery from phone
3 Plug phone to computer and hold vol up/down
4 Push battery in
Try those methods if you haven't already. If they don't work a jig might be your best option to get the phone to DL mode.
And a jig seems to work when you really think it wouldn't but try either of these methods first. I was stuck last week when my phone would not power or anything and the second method worked for me.
flashman2002 said:
So you had the 3 button combo working before?
Have you
1 Open Odin one click or the full version to flash what you want
2 plug in the cable to your computer
3 Hold the vol up/down buttons
4 Plug in micro usb to phone?
If that doesn't work try the same process but do this.
1 Open Odin one click or the full version to flash what you want
2 Remove battery from phone
3 Plug phone to computer and hold vol up/down
4 Push battery in
Try those methods if you haven't already. If they don't work a jig might be your best option to get the phone to DL mode.
And a jig seems to work when you really think it wouldn't but try either of these methods first. I was stuck last week when my phone would not power or anything and the second method worked for me.
Click to expand...
Click to collapse
Yepper thats the method ive been using forever to get into dl mode.
And yea tried the the 2nd way too no dice..
Idk what build number your phone is but build 1010 I'd under product advisory. I had a similar issue and brought it to the att service center and got a brand new cappy v 1008
Sent from my SGH-I897 using XDA App
kwhee07 said:
Idk what build number your phone is but build 1010 I'd under product advisory. I had a similar issue and brought it to the att service center and got a brand new cappy v 1008
Sent from my SGH-I897 using XDA App
Click to expand...
Click to collapse
Off topic, you had a 1010 build, got a replace that is 1008 and you think it's new.
Caution swyping! Read at your own risk.
It sounds dead sir. No idea what ODIN did, but if it's not responding to the power, charger, usb, combo-tricks, etc. It sounds like it's been perma-bricked
If it's still under warranty, it's certainly worth trying to get it replaced... "What the hell is wrong with this phone? It won't turn on anymore?!"
venomio said:
It sounds dead sir. No idea what ODIN did, but if it's not responding to the power, charger, usb, combo-tricks, etc. It sounds like it's been perma-bricked
If it's still under warranty, it's certainly worth trying to get it replaced... "What the hell is wrong with this phone? It won't turn on anymore?!"
Click to expand...
Click to collapse
Can still try a jig.
Look up connexion2005 on this site or get in touch with him on mobiletechreview.com you can also look him up on youtube and his rom in a flash videos. Ghats how I got in touch with him when my phone was fubard and 4 days after I shipped it to him I got it back working like new.
Its well worth the effort to get in touch with him. He is a good guy and I'm sure he can help you.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
there is no point using a jig. return for warranty. play dumb.
So I made a jig and still dead as anything. Weird, oh well anyone think of anything else? Prob going to see about trying to get art to replace it. Or pay the insurance
Your battery isn't dead is it?
Ha nope at last recall it was around 80% before it happened. And I also tried a fully charged battery from an epic
Sent from my PC36100 using XDA Premium App
I find it hard to believe since a bad flash killed my battery from 96%. But I'm not there so I can't say otherwise. The homemade jig thing from radioshack did not work for me though. I had to use one that was made by one of the members here. I had it plugged in, popped in the battery, and it fired up. Try a couple different combos and see if you get lucky. If I remember correctly it was like 3 tries for me
Yep, verified she's dead..
I hacked a usb cord, and teseted it on an Epic. worked great for the epic..
but the same method on the cappy and she's still dead no life..
/sad panda
how did you make the jig? i bricked mine not to long ago... i didnt use the 301k resistor that you hear about in other threads... i went to radio shack bought a pack of 100k resistors and a pack of 1k .... i soldered three of the 100k and one of the 1k, end to end... then soldered it to the 4 and 5 pin on the stripped charger plug.... this will work... the firmware/kernal/rom changes you have made shouldnt affect the phones ability to get into download mode....
I find it hard to believe since a bad flash killed my battery from 96%. But I'm not there so I can't say otherwise. The homemade jig thing from radioshack did not work for me though. I had to use one that was made by one of the members here. I had it plugged in, popped in the battery, and it fired up. Try a couple different combos and see if you get lucky. If I remember correctly it was like 3 tries for me
Click to expand...
Click to collapse
you dont know what your doing then... if the jig you use from the members worked then you deffinately didnt make urs right.... search these threads there are pictures of what pins to use... you actually dont even have to solder them... just stick the stripped down plug in and touch the ends of the jig to the correct pins... however... do not touch the the actual wires of the jig as it will change the resistance, if that happens it will appear that the jig doesnt work... this is SIMPLE! and if you cant get it to work then youre not following directions, also as he said above.. it doesnt matter that you had 80% before... make sure your battery is charged and try your jig again... that is if you even made one to begin with...
g8tes69 said:
you dont know what your doing then... if the jig you use from the members worked then you deffinately didnt make urs right.... search these threads there are pictures of what pins to use... you actually dont even have to solder them... just stick the stripped down plug in and touch the ends of the jig to the correct pins... however... do not touch the the actual wires of the jig as it will change the resistance, if that happens it will appear that the jig doesnt work... this is SIMPLE! and if you cant get it to work then youre not following directions, also as he said above.. it doesnt matter that you had 80% before... make sure your battery is charged and try your jig again... that is if you even made one to begin with...
Click to expand...
Click to collapse
Cut the guy some slack. Unless you know him or work with him, how do you know he hasn't?
Anyway. Look, I had a similar issue with odin. I didn't run it as admin on win7 and it froze about half way. I unplugged and popped the battery, next thing, it wouldn't start. Since I knew my phone wouldn't work with the 3 button, stock, I tried something else. I let the phone sit for about 5 minutes, came back, put in battery, held the volume buttons as I inserted the usb. Snapped right into download mode.
Not everything works for the same device. It could be that your jig has something wrong with it. Just a thought.
But a hint for the community, unless you know the person you are speaking to personally, don't assume he's lazy and hasn't made his jig.
g8tes69 said:
how did you make the jig? i bricked mine not to long ago... i didnt use the 301k resistor that you hear about in other threads... i went to radio shack bought a pack of 100k resistors and a pack of 1k .... i soldered three of the 100k and one of the 1k, end to end... then soldered it to the 4 and 5 pin on the stripped charger plug.... this will work... the firmware/kernal/rom changes you have made shouldnt affect the phones ability to get into download mode....
Click to expand...
Click to collapse
I exposed the micro usb connector and connected the resistors to the contacts on the board..
Proved that it worked on a epic, booted into dl mode without problem. tried on the cappy and nothing..
Got josh's jig last night. Tried that as well and nothing..

I think i hard bricked my phone.......

I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
SoLost89 said:
I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
Click to expand...
Click to collapse
Is there any life at all on the phone, anything on the screen or do the buttons light up at all?
SoLost89 said:
I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
Click to expand...
Click to collapse
I had this same thing done on my phone some time back.....!
since it is not getting into download mode just open odin first then connect your phone,hopefully it recognizes it.!
let us know if it works
There is no life on the phone at all.
Nothing lights up and nothing turns on.
When i plug it into my computer, neither odin nor my computer recognize that a device has been plugged in.
And i already checked the usb cable, works fine on my other phone
Thanks for the replys
SoLost89 said:
There is no life on the phone at all.
Nothing lights up and nothing turns on.
When i plug it into my computer, neither odin nor my computer recognize that a device has been plugged in.
And i already checked the usb cable, works fine on my other phone
Thanks for the replys
Click to expand...
Click to collapse
well i guess its a hard brick after all.....
here are your options that you can do:
1. You can call up samsung/ ATT and try to get a replacement captivate (data on phone
will be lost)
2. You can send your phone to connexion2005 (mobile tech videos), the have an
unbricking service for 50$
3. You can try Adam Outler's UnBrickable Mod :http://forum.xda-developers.com/showthread.php?t=1206216
Personally, I would take it to AT&T. I dunno how the stores around your area are, but I took it to a warranty center here in Cleveland, and they replaced it after looking at my old one for like 2 minutes. Sure it's a refurb, and it most likely will have a KB2 baseband making things a little trickier, but easiest (and cheapest) method by far.
How do you convince them to do a warranty claim with a bricked phone? Slightly curious. I know of insurance plans that provide more coverage but doesn't flashing the phone in any manner void the warranty on at&t, samsung, or even the insurance warranty?
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Yeah im just going to go ahead and take it back to the att store.
xijar said:
How do you convince them to do a warranty claim with a bricked phone? Slightly curious. I know of insurance plans that provide more coverage but doesn't flashing the phone in any manner void the warranty on at&t, samsung, or even the insurance warranty?
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Click to expand...
Click to collapse
They wont have time checking what you did with it,they will just try turning it on and if doesnt they just replace it....!
adicool said:
well i guess its a hard brick after all.....
here are your options that you can do:
1. You can call up samsung/ ATT and try to get a replacement captivate (data on phone
will be lost)
2. You can send your phone to connexion2005 (mobile tech videos), the have an
unbricking service for 50$
3. You can try Adam Outler's UnBrickable Mod :http://forum.xda-developers.com/showthread.php?t=1206216
Click to expand...
Click to collapse
UnBrickable Mod is not ready yet. We are working out the details of the communications protocol.
I provide JTAG unbricking service for $30. My method is a bit different then connexion2005. I don't fumble around with wires. I install a header which Samsung skimped out on during manufacturing. The header remains in the phone so it is a simple plug-in operation to reJTAG the phone later if required. This is the proper way of connecting to the JTAG port, through a JTAG header.

Bricked Captivate searched but no luck

I've had my Captivate for a while now, and just recently broke my main phone. I broke it out of the drawer to use it. It was working for about, 10 minutes. No Root or Rom. It was only unlocked. I have AT&T though. It popped up and said I had an update so I said what the heck lets see what changed. About 15% in the phone cut off and since then no signs of life. I have the model that has the button combinations that don't work. 3 different Jigs don't work, and 2 different cables don't work. Plugged it into the wall and it got normal temperature so I know its charging. Left it there for a night and nothing. Also left plugged into PC and to no avail.
Tried Ubuntu to use Heimdall and nope. Tried everything and Tech support offered sending a quote "new phone for free" which turned into them telling me they'll send me an S4 and then when I was about to confirm told me my contract will add another year and the phone will cost 199.
So I'm out of options here and need help.
Chavisca1 said:
I've had my Captivate for a while now, and just recently broke my main phone. I broke it out of the drawer to use it. It was working for about, 10 minutes. No Root or Rom. It was only unlocked. I have AT&T though. It popped up and said I had an update so I said what the heck lets see what changed. About 15% in the phone cut off and since then no signs of life. I have the model that has the button combinations that don't work. 3 different Jigs don't work, and 2 different cables don't work. Plugged it into the wall and it got normal temperature so I know its charging. Left it there for a night and nothing. Also left plugged into PC and to no avail.
Tried Ubuntu to use Heimdall and nope. Tried everything and Tech support offered sending a quote "new phone for free" which turned into them telling me they'll send me an S4 and then when I was about to confirm told me my contract will add another year and the phone will cost 199.
So I'm out of options here and need help.
Click to expand...
Click to collapse
Did your jig working before hand? Seems like your usb port isn't working.
Were you on GB prior to the update? If it tried to flash bootloaders and got cut off, you'll need JTAG service to get it back up (mobiletechvideos.com offers it).
Also, did you try battery pull for like 15min? This thread might help: http://forum.xda-developers.com/showthread.php?t=1953930
I have tried all of that. I was updating to Froyo.
Chavisca1 said:
I have tried all of that. I was updating to Froyo.
Click to expand...
Click to collapse
To or from Froyo?
Either way, that's flashing bootloaders.. If it got cut off, you'll need JTAG service. It's the only thing that will bring it back up now.

Samsung Galaxy S3 suddenly dies and won't turn on even after battery removal

The phone was plugged in to my computer (I was doing development) and was running all the time. Suddenly, while I was not doing development or doing anything, the phone died and I have have never been able to turn it on again.
I've tried:
Hold the Power button
Hold both Power and Volume down button
Take out the battery and put it in again
Replace the batter with another one from my friends' working-perfectly-fine Galaxy S3
The result is the same: no response from the phone at all - it's completely cold, no sound, light or vibration at all - all I've seen is the blank unchanged screen so please don't ask me about the start up screen
What can I do?
*Notes: I've read this thread but my warranty has ran out so bringing it to Samsung is not really the best option.
Recovery mode download mode ???
Usb Recovery Jig to access download mode ,
As mentioned, I have already tried holding the Power button and the Volume Down button so no recovery mode for me
JJEgan said:
Recovery mode download mode ???
Usb Recovery Jig to access download mode ,
Click to expand...
Click to collapse
fuzzybee7 said:
As mentioned, I have already tried holding the Power button and the Volume Down button so no recovery mode for me
Click to expand...
Click to collapse
That does not get either recovery or download mode and is the reason i posted .
Recovery Vol UP + Home + PWR
Download Mode Vol Down + Home + PWR
Suggest you read the basics faqs and guides first .
Same problem
Did this ever get sorted? Mine is doing the same.
Won't power on whatever I try.
As the OP never posted again suggest you take it to a service centre .
Try reading the sudden death syndrome post.
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
fuzzybee7 said:
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
Click to expand...
Click to collapse
The same problem, just wondering could they save back the data?
23 26963633
lospower said:
The same problem, just wondering could they save back the data?
Click to expand...
Click to collapse
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
There is no hard drive in the Galaxy S3, just an eMMC flash chip soldered to the motherboard.
Sent from my GT-I9305 using xda app-developers app
fuzzybee7 said:
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
Click to expand...
Click to collapse
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
JJEgan said:
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
Click to expand...
Click to collapse
Do you feel smarter now after calling my post stupid?
If it's wrong, why not simply say it's wrong?
And if you are smart and decent enough, point out the details that can help people in need.
fuzzybee7 said:
Do you feel smarter now after calling my post stupid?
If it's wrong, why not simply say it's wrong?
And if you are smart and decent enough, point out the details that can help people in need.
Click to expand...
Click to collapse
You are posting totally misleading information that may end up causing major problems to new users .
So yes i stand by what i said .
Answers are all posted in the basic faqs and guides .
This is a developers forum not some kindergarten playground .
Red triangle is the report my post button .
JJEgan said:
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
Click to expand...
Click to collapse
JJEgan said:
You are posting totally misleading information that may end up causing major problems to new users .
So yes i stand by what i said .
Answers are all posted in the basic faqs and guides .
This is a developers forum not some kindergarten playground .
Red triangle is the report my post button .
Click to expand...
Click to collapse
Are you sure all people on this forum are developers? Also, just what kind of developers?
Again, my answer could be wrong but how can it cause problem for others?
Let's break it down:
I said data should not be lost after motherboard replacement
There is no action required here so how can it lead to anything harmful?
Last time I checked, the data in my S3 was still there after its motherboard was replace
Taking out the hard drive from the phone was the part I wasn't sure
As of now, I can see that it's apparently wrong as someone pointed out
However, if there is no hard drive ==> how can one take it out ==> how can one damage anything?
How can I be responsible for anything here?
What do say now Mr. smart developer?
Please provide something concrete and convincing.
Don't waste your time, don't waste mine
After checking my hard brick phone by a bestbuy technical, i was told my phone was totally dead. The phone wouldnt connect to PC, can't do power charge, no any response even the jig method. And the data is gone. However, I am not sure how the data backup works. maybe they just don't wanna do it or their lack of doing it.
Normally, the data recovery from damaged hardware is expensive. cause it need plenty of time and they probably think the customer wouldn't pay for that.
Directly replace a motherboard could cost less than repair it. In some cases, could even replace a new phone cost less than a new motherboard. Technically, backup data from hard brick phone could be possible.
fuzzybee7 said:
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
Click to expand...
Click to collapse
Similar problem with my Samsung Galaxy S3. Mine turned off randomly and wouldn't turn on again for half a day each time. The last time it happened it wouldn't turn on for a day, so I tried the DOWNLOAD MODE combination, cancelled it, got prompted to RESTART PHONE then it turned on again.
I took in my phone directly to Samsung Customer Service in Albany, Auckland (for New Zealand people). They found that the "current was not stable" and all they had to do was replace the mainboard. It only took them half a day to repair and it was covered by warranty. He said the cost of the mainboard, outside of warranty, would cost around NZD $260.
Replacing mainboard shouldn't affect your memory but it is always best to back up your phone via Samsung Kies (or something similar) before taking it in for repair. According to the Samsung guy, in New Zealand, they are not legally allowed to back up a customer's data on any of their computers, but there is no harm in asking them if you trust them to do so.
Hope this helps
mattparkour said:
Similar problem with my Samsung Galaxy S3. Mine turned off randomly and wouldn't turn on again for half a day each time. The last time it happened it wouldn't turn on for a day, so I tried the DOWNLOAD MODE combination, cancelled it, got prompted to RESTART PHONE then it turned on again.
I took in my phone directly to Samsung Customer Service in Albany, Auckland (for New Zealand people). They found that the "current was not stable" and all they had to do was replace the mainboard. It only took them half a day to repair and it was covered by warranty. He said the cost of the mainboard, outside of warranty, would cost around NZD $260.
Replacing mainboard shouldn't affect your memory but it is always best to back up your phone via Samsung Kies (or something similar) before taking it in for repair. According to the Samsung guy, in New Zealand, they are not legally allowed to back up a customer's data on any of their computers, but there is no harm in asking them if you trust them to do so.
Hope this helps
Click to expand...
Click to collapse
Replacing the main board replaces all data except the External SD-Card, as the EMMC is built onto the motherboard, they can always backup the /data over QPST, where it isn't readable by any program except that one.
Sent from my HTC One X using Tapatalk
You're wrong
fuzzybee7 said:
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
Click to expand...
Click to collapse
If you replace the motherboard you are going to lose all your information. All the information its in the old motherboard so there is no way to save your data if your motherboard is replaced.

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