So as the thread title state, i flashed with one click odin for captivate my i9000m unlocked phone. But i'm not (well i am definately) dumb enough to just do it out of the blue. It started when i updated my jh2 to jp6/jpm through kies registry hack. then rooted then oclf. Everything worked fine until i started moving apps to sd. I rebooted and i only had a bootloop... Got into download mode, flashed 1000 firmwares, tried every combination, etc. Finally found out that my /sdcard was corrupted and couldn't properly flash a firmware since the filesystem wasn't efs anymore. So i seen the odin one click for captivate with the big MASTER CLEAR, which i though (i damn myself for thinking so...) it may return my partition to rfs and that i could easily flash another firmware then...
So now i am stuck with a "bricked" bell i9000m with the at&t logo booting in loop and can't access recovery or download mode (think the flash may have remapped the buttons?) and when i plug usb it turns off.
So, here are my 2 questions,
1- is there a way (other than jtag, can't afford one and not really good at this stuff) to change at least the boot logo/bootloader or unbrick it?
2- Would there be a way to send it back to samsung (would obviously not accept it as it is...) any chance to physically format everything on the chip?
Please, ANY help would be greatly appreciated
THANK YOU VERY MUCH
PS: sorry if it is not in the good section
1. JTAG is your best shot, and you don't have to get one yourself. Coz some shops got RIFFBOX for JTAG and now it do support I9000. Rumors said you MAY get into download mode if you try 3 button mode many many times...
2. You can TRY giving it into a samsung service centre and hope they can repair it for you. They seems to have some other way to write a bootloader through USB even when the original bootloaders are dead.
For the JTAG, anyone around quebec city (or may ship in canada?) Also, is the 3 mode button would be the same or switched for recovery? (if we can actually get in download mode in such state).
Thanks
On the website of RIFFBOX, I can only find one in Toronto
I have no idea about the 3 button trick also, some say it is same as I9000 one and some say it is Captivate one (Vol up, Vol down and power)
I did the same stupid mistake and I have to send the phone back to samsung for a board change...
Does samsung really accept bell gt i9000m which only reboot with a at&t logo (i think it definately void your warranty)? :S
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
au_stevo said:
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
Click to expand...
Click to collapse
Can't get it to detect with pc, it just bootloop all the time...
So you can't get it into download mode for odin?
no, no download mode, if i plug usb, it just shutdown...
samsung itself accept it
and say it is out of warranty and will charge 500 bucks for it
i got the unit replaced with other reason though
but seems service centre and repair centre are two things and repair centre can do tue same trick, but you will have to ask samsung for the address
someone suggested in another thread that if you jump two pins of the usb connector with a 5k resistor, it would boot it into download mode...........but it was only suggested, and no one has confirmed it. probably dangerous, but if your phone is being sent in anyways, might as well?
Zetalai said:
samsung itself accept it
and say it is out of warranty and will charge 500 bucks for it
i got the unit replaced with other reason though
but seems service centre and repair centre are two things and repair centre can do tue same trick, but you will have to ask samsung for the address
Click to expand...
Click to collapse
Do you mean (i'm still on the warranty) that since the phone is bricked, THEY say it is out of warranty and make me pay (500$, the price i paid for the phone) to have it repaired, or did you meant that IF i was not on the warranty anymore (i still have receipt, etc), then they would charge me?
And if i want it repaired, i should probably contact repair service directly or service center?
Also, as for the resistor part, would you have the thread somewhere? (post or pm?) would maybe also check a howto since i am not quite the resistor guy...
Thank you very much
whom ever you talked to at the store, they were just being some arses
in Tonronto you got to most Bell stores they will fix it or send it to the repair center under warranty as long as you have the receipt, from Bell or bell partners stores
if you do not have a receipt you will need to talk to samsung canada and get them to tell you their local authorized NON Bell repair center, then you can go there and have it fixed
and they will definitely not charge you $500, average cost is anything from Free, to $45, to $75 or more depending on what they need to repair if any hardware part at all
AllGamer said:
whom ever you talked to at the store, they were just being some arses
in Tonronto you got to most Bell stores they will fix it or send it to the repair center under warranty as long as you have the receipt, from Bell or bell partners stores
if you do not have a receipt you will need to talk to samsung canada and get them to tell you their local authorized NON Bell repair center, then you can go there and have it fixed
and they will definitely not charge you $500, average cost is anything from Free, to $45, to $75 or more depending on what they need to repair if any hardware part at all
Click to expand...
Click to collapse
Hi, thank you for your answer, i didn't contacted the store i bought it from yet (lasource/thesource). So you say i could only walk in with the box, bricked galaxy and the receipt and they would send it for repair? (even if they check and see it boot with the at&t logo?) and if they only ask what is the problem, what could i say? it only reboot or should i precise it reboot with a at&t logo? (and if they ask me how it happened? :S) Just want to know what i should say and not to avoid voiding my warranty. (also, i should avoid bell center but lasource/thesource which is only a reseller should be ok?)
Thank you very much
sackofnoise said:
Do you mean (i'm still on the warranty) that since the phone is bricked, THEY say it is out of warranty and make me pay (500$, the price i paid for the phone) to have it repaired, or did you meant that IF i was not on the warranty anymore (i still have receipt, etc), then they would charge me?
And if i want it repaired, i should probably contact repair service directly or service center?
Also, as for the resistor part, would you have the thread somewhere? (post or pm?) would maybe also check a howto since i am not quite the resistor guy...
Thank you very much
Click to expand...
Click to collapse
In my case
As there's no repair centre in Hong Kong, I have to go to samsung directly
And Samsung Hong Kong is famous for terrible after service
They say it is my own problem and will not try any way to reflash even there's a way to do it as the warranty doesn't cover this problem.
The only choice they give me is to pay about 500USD to change the board.
That's what likely happen if you send it to Samsung...you might get your warranty voided as well...
Well, guess i will send it to samsung directly... (anyone know if they will honor the warranty even if it boot only with a at&t logo?) also, could someone please send/share the link where someone put a resistor on the cable to supposedly go directly in download mode?
Thank you very much
au_stevo said:
I had almost the same problem. Flash JM8 first with 502 pit and reparition, then do JM6 without reparition and 802 pit.
Click to expand...
Click to collapse
Im trying this but I jus tget to the revovery screen, i chose `FormatInternal`
didnt work
and if i restart phone it actually goes to galaxy s logo then just goes black
Bricked my SGS with Captivate ROM too.
Any joy with this problem, sackofnoise?
Following a failed official Kies update to Froyo, I too (stupidly) used the one click flash Odin not realising that it would brick my phone. Like you, I can't get into download or recovery mode - tried every key combination you can think of. Also plugging in a USB lead shuts the phone down in about 2 seconds and also even prevents charging.
Taking it back or sending it to a service centre is not an option. It boots to an AT&T screen and even boots up to android - although it's no use like this, because it will not allow me to recharge the battery because of the USB problem.
Any ideas please. Flashed stock and custom ROMS to phones for years but never been stuck like this before.
sackofnoise said:
no, no download mode, if i plug usb, it just shutdown...
Click to expand...
Click to collapse
Get into download mode, THEN plug in USB. I had the same problem when I installed a tmobile vibrant kernel by accident.
EDIT: Well you sent your phone in. Let's all hope for the best.
thedauntlessone said:
Get into download mode, THEN plug in USB. I had the same problem when I installed a tmobile vibrant kernel by accident.
EDIT: Well you sent your phone in. Let's all hope for the best.
Click to expand...
Click to collapse
Problem here is that there is no way to get into download mode. No combination of keys work - tried them all.
Related
What's the usual procedure?do they ask for receipt of the phone as i bought the phone used? The phone seems completely bricked now?
If they accept it,what's the turn around times like?
Any responses appreciated
They need proof of purchase when i queried about a blue tint in my screen. Im assuming thats all they would need really.
Are you sure its bricked? Can you get into download mode? If so you can probably flash a ROM with ODIN.
I just use the serial number in the phone, never ask for anything else.
I've recently soft bricked my phone from an odin3 fail and have attempted every download mode button combo I could find after searching the forum for a couple days now...
The thing is I tried to run odin and upon rebooting the phone it wouldn't load anything past the 'world phone' screen or the battery screen when plugged in.
Tried everything: button combos for download mode, made a 300k jig (thinking about making a 301k jig), and more endless button combos to force a download mode.
I've just about given up and wish to exchange my phone for another one from wal-mart.
I've only had the phone for two weeks and am still within the 30-day return date.
**********************************************************
STRAIGHT TO THE POINT:
Will they accept my phone for an exchange even tho it's been rooted and the warranty has been 'voided'?
**********************************************************
Also I've attemped to unlock the phone (but didn't) cuz i couldn't get a hold of another carrier's sim card but i downloaded the app and got the unlock code for my phone which i'm still sure voided the warrenty anyway.
just another reason i think it would hinder my exchanging the phone w/o being charged $300 for a brand new captivate
You'll probably get a replacement phone right away since AT&T DSCs don't check for root when they issue a replacement. However, phones do get sent back to Samsung and I've read stores about people getting charged on their AT&T bill months later because their phone's warranty was voided due to root/ROM flashing.
I honestly think there's something wrong with your JIG. If you are seeing the World Phone screen, that's always been sign for me that a JIG could get a phone into DL mode. If you're using the instructions from that .99 cent JIG thread, I wouldn't be surprised if you aren't hitting pins 4&5 for the required length of time, or putting ~300kohm of resistance between the pins. At the very least, I'd recommend you get a MicroUSB plug head to chop up, and attach your resistors to.
if you have a 1008 model you can NOT boot into download mode with buttons! This same thing happened to me when i failed an odin flash and had to return the phone.
They said they never saw the error and gave me a new phone immediately.
1007 model can not be bricked since you can always boot into download mode.
norcal einstein said:
You'll probably get a replacement phone right away since AT&T DSCs don't check for root when they issue a replacement. However, phones do get sent back to Samsung and I've read stores about people getting charged on their AT&T bill months later because their phone's warranty was voided due to root/ROM flashing.
Click to expand...
Click to collapse
This is something to watch for. If u r returning a phone after messing it up, atleast wipe any info that could inform u r messing. AT&T is courteous enough to give a replacement, but replacements do go to the phone company. And they may not be in a mood to honor 'warranty voided' phones.
norcal einstein said:
You'll probably get a replacement phone right away since AT&T DSCs don't check for root when they issue a replacement. However, phones do get sent back to Samsung and I've read stores about people getting charged on their AT&T bill months later because their phone's warranty was voided due to root/ROM flashing.
Click to expand...
Click to collapse
I figured that would be the case.
Well i guess that means i'll be spending the next couple days(hopefully not) trying to jig my phone. shaky hands and poor pin visibility aren't usually a plus
Question about jigging
Do i need to take my battery out and put it back in every time i reattempt to jig my phone?
Blaine0002 said:
if you have a 1008 model you can NOT boot into download mode with buttons! This same thing happened to me when i failed an odin flash and had to return the phone.
They said they never saw the error and gave me a new phone immediately.
1007 model can not be bricked since you can always boot into download mode.
Click to expand...
Click to collapse
Well I've gone into dowload mode before using buttons when i originally attempted odin3.
How would i find my phone's model?
kang0saur said:
Well I've gone into dowload mode before using buttons when i originally attempted odin3.
How would i find my phone's model?
Click to expand...
Click to collapse
Behind the battery. Would be in the format MMYY or MM.YY.
kang0saur said:
I figured that would be the case.
Well i guess that means i'll be spending the next couple days(hopefully not) trying to jig my phone. shaky hands and poor pin visibility aren't usually a plus
Question about jigging
Do i need to take my battery out and put it back in every time i reattempt to jig my phone?
Click to expand...
Click to collapse
Or, you could go get a MicroUSB plug
http://forum.xda-developers.com/showthread.php?t=841512
You also don't need to remove battery every time you try to use the JIG. The phone just needs to be off.
kang0saur said:
Well I've gone into dowload mode before using buttons when i originally attempted odin3.
How would i find my phone's model?
Click to expand...
Click to collapse
Your phone's batch # is on a sticker UNDER the battery. You're looking for 4 digits, like 1006, 1007, 1008, 1010, 1012, etc.
*Update*
Well after hours of attempting to jig my captivate myself i'm calling it quits and ordering a usbMicro breakout board. I got the idea from:
Post #13
http://forum.xda-developers.com/showthread.php?t=841512&page=2
hopefully once this gets in i'll have better luck.
I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
SoLost89 said:
I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
Click to expand...
Click to collapse
Is there any life at all on the phone, anything on the screen or do the buttons light up at all?
SoLost89 said:
I was trying to downgrade from 2.2 to 2.1 using odin3, and the process removed.
So i left it alone for a couple mins and the progress bar hadn't moved. So i unplugged the phone from the usb cable. Now the phone wont boot and wont go into download mode.
Any help would be massively appreciated.
{sry if its the wrong forum, this looked like the correct one}
Anyways thanks guys
Click to expand...
Click to collapse
I had this same thing done on my phone some time back.....!
since it is not getting into download mode just open odin first then connect your phone,hopefully it recognizes it.!
let us know if it works
There is no life on the phone at all.
Nothing lights up and nothing turns on.
When i plug it into my computer, neither odin nor my computer recognize that a device has been plugged in.
And i already checked the usb cable, works fine on my other phone
Thanks for the replys
SoLost89 said:
There is no life on the phone at all.
Nothing lights up and nothing turns on.
When i plug it into my computer, neither odin nor my computer recognize that a device has been plugged in.
And i already checked the usb cable, works fine on my other phone
Thanks for the replys
Click to expand...
Click to collapse
well i guess its a hard brick after all.....
here are your options that you can do:
1. You can call up samsung/ ATT and try to get a replacement captivate (data on phone
will be lost)
2. You can send your phone to connexion2005 (mobile tech videos), the have an
unbricking service for 50$
3. You can try Adam Outler's UnBrickable Mod :http://forum.xda-developers.com/showthread.php?t=1206216
Personally, I would take it to AT&T. I dunno how the stores around your area are, but I took it to a warranty center here in Cleveland, and they replaced it after looking at my old one for like 2 minutes. Sure it's a refurb, and it most likely will have a KB2 baseband making things a little trickier, but easiest (and cheapest) method by far.
How do you convince them to do a warranty claim with a bricked phone? Slightly curious. I know of insurance plans that provide more coverage but doesn't flashing the phone in any manner void the warranty on at&t, samsung, or even the insurance warranty?
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Yeah im just going to go ahead and take it back to the att store.
xijar said:
How do you convince them to do a warranty claim with a bricked phone? Slightly curious. I know of insurance plans that provide more coverage but doesn't flashing the phone in any manner void the warranty on at&t, samsung, or even the insurance warranty?
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Click to expand...
Click to collapse
They wont have time checking what you did with it,they will just try turning it on and if doesnt they just replace it....!
adicool said:
well i guess its a hard brick after all.....
here are your options that you can do:
1. You can call up samsung/ ATT and try to get a replacement captivate (data on phone
will be lost)
2. You can send your phone to connexion2005 (mobile tech videos), the have an
unbricking service for 50$
3. You can try Adam Outler's UnBrickable Mod :http://forum.xda-developers.com/showthread.php?t=1206216
Click to expand...
Click to collapse
UnBrickable Mod is not ready yet. We are working out the details of the communications protocol.
I provide JTAG unbricking service for $30. My method is a bit different then connexion2005. I don't fumble around with wires. I install a header which Samsung skimped out on during manufacturing. The header remains in the phone so it is a simple plug-in operation to reJTAG the phone later if required. This is the proper way of connecting to the JTAG port, through a JTAG header.
I fear for my note!!
When it booted yesterday it wouldn't go past the Galaxy Note GT-N7000 screen. I took the battery out and tried it a few times, same problem.
I eventually managed to get into recovery. I could navigate around but whenever I tried to do anything I seemed to get errors or be unable to access files. I tried reflashing the ROM (Cassies extralite v6) and it started but locked up.
I now can't get any response whatsoever from the phone. No display at all. I've tried a spare fully charged battery, I've tried plugging it in, nothing.
Is there hope? where should I go from here?
Any help would be greatly appreciated.
Tim.
Try connecting your charger(though you have a fully charged battery) and see if the display lights up.If it does try to get into DL mode and flash a rom
IF it doesnt light up try usb jig.It should probably get your phone into DL mode.If this also fails your last hope would a JTAG recovery
Thanks for the fast reply. I've tried plugging in the charger, still no response.
Can the usb jig work if I have no response at all from the phone. And could you link me to the JTAG recovery process for the note?
TMcIver said:
Thanks for the fast reply. I've tried plugging in the charger, still no response.
Can the usb jig work if I have no response at all from the phone. And could you link me to the JTAG recovery process for the note?
Click to expand...
Click to collapse
Jig is supposed to force your phone into DL mode when other methods fail.You can surely try it.AFAIK JTAG method involves disassembling your phone and it requires special hardware to establish communication with your phone and computer.It aslo requires soldering skills.
Now don get stressed on reading it.First try the jig method it will and must help you.Lets hope for best results.
I bought a jig on ebay (I know I could make one, but they're only $3 and I'll know its right). Can anyone confirm whether there is any possibility they jig can get my phone working if I am getting nothing at all from the phone as is. There is no sign of life, none at all. The fact that there are no LEDs means I can't even tell if its charging when plugged in.
Have many people had hardware failure on the note? Is it possible the ROMS corrupted and that has caused no response? Everywhere I google even bricked notes seem to have something come up on the screen.
Please help!
I had the same issue after updating my stock unrooted phone via Kies.. Phone died after samsung white letters and after that no lights no dl mode no recovery.. Didn't have a jig to try so I send it to service center they changed the board.. So if you can wait for the jig order it and try it out few bucks wasted if it don't work but I hope it will, but so GLÜCKLICHES mate
Sent from my GT-N7000 using Tapatalk
Thanks for the reply Braxos. Where did you send it back to? I'm in Australia but I bought the phone online from Hong Kong. Has anyone had experience sending stuff back to Samsung Hong Kong? Or am I better to try somewhere like the mobile tech video sites jtag brick repair service? (I'm not allowed to link to it)
TMcIver said:
Thanks for the reply Braxos. Where did you send it back to? I'm in Australia but I bought the phone online from Hong Kong. Has anyone had experience sending stuff back to Samsung Hong Kong? Or am I better to try somewhere like the mobile tech video sites jtag brick repair service? (I'm not allowed to link to it)
Click to expand...
Click to collapse
Try with the jig like everyone says... and hope for the best to get you phone back on... But, if it doesn't work then try to contact the seller from Hong Kong to get help as we all have a international warranty. Best of luck
The phone was plugged in to my computer (I was doing development) and was running all the time. Suddenly, while I was not doing development or doing anything, the phone died and I have have never been able to turn it on again.
I've tried:
Hold the Power button
Hold both Power and Volume down button
Take out the battery and put it in again
Replace the batter with another one from my friends' working-perfectly-fine Galaxy S3
The result is the same: no response from the phone at all - it's completely cold, no sound, light or vibration at all - all I've seen is the blank unchanged screen so please don't ask me about the start up screen
What can I do?
*Notes: I've read this thread but my warranty has ran out so bringing it to Samsung is not really the best option.
Recovery mode download mode ???
Usb Recovery Jig to access download mode ,
As mentioned, I have already tried holding the Power button and the Volume Down button so no recovery mode for me
JJEgan said:
Recovery mode download mode ???
Usb Recovery Jig to access download mode ,
Click to expand...
Click to collapse
fuzzybee7 said:
As mentioned, I have already tried holding the Power button and the Volume Down button so no recovery mode for me
Click to expand...
Click to collapse
That does not get either recovery or download mode and is the reason i posted .
Recovery Vol UP + Home + PWR
Download Mode Vol Down + Home + PWR
Suggest you read the basics faqs and guides first .
Same problem
Did this ever get sorted? Mine is doing the same.
Won't power on whatever I try.
As the OP never posted again suggest you take it to a service centre .
Try reading the sudden death syndrome post.
Basics read first.
http://forum.xda-developers.com/showthread.php?t=2344125
Critical you read the first two posts .
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
fuzzybee7 said:
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
Click to expand...
Click to collapse
The same problem, just wondering could they save back the data?
23 26963633
lospower said:
The same problem, just wondering could they save back the data?
Click to expand...
Click to collapse
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
There is no hard drive in the Galaxy S3, just an eMMC flash chip soldered to the motherboard.
Sent from my GT-I9305 using xda app-developers app
fuzzybee7 said:
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
Click to expand...
Click to collapse
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
JJEgan said:
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
Click to expand...
Click to collapse
Do you feel smarter now after calling my post stupid?
If it's wrong, why not simply say it's wrong?
And if you are smart and decent enough, point out the details that can help people in need.
fuzzybee7 said:
Do you feel smarter now after calling my post stupid?
If it's wrong, why not simply say it's wrong?
And if you are smart and decent enough, point out the details that can help people in need.
Click to expand...
Click to collapse
You are posting totally misleading information that may end up causing major problems to new users .
So yes i stand by what i said .
Answers are all posted in the basic faqs and guides .
This is a developers forum not some kindergarten playground .
Red triangle is the report my post button .
JJEgan said:
That has got to be the most stupid post /advice ever on this forum .No wonder so many brick their phones .
Click to expand...
Click to collapse
JJEgan said:
You are posting totally misleading information that may end up causing major problems to new users .
So yes i stand by what i said .
Answers are all posted in the basic faqs and guides .
This is a developers forum not some kindergarten playground .
Red triangle is the report my post button .
Click to expand...
Click to collapse
Are you sure all people on this forum are developers? Also, just what kind of developers?
Again, my answer could be wrong but how can it cause problem for others?
Let's break it down:
I said data should not be lost after motherboard replacement
There is no action required here so how can it lead to anything harmful?
Last time I checked, the data in my S3 was still there after its motherboard was replace
Taking out the hard drive from the phone was the part I wasn't sure
As of now, I can see that it's apparently wrong as someone pointed out
However, if there is no hard drive ==> how can one take it out ==> how can one damage anything?
How can I be responsible for anything here?
What do say now Mr. smart developer?
Please provide something concrete and convincing.
Don't waste your time, don't waste mine
After checking my hard brick phone by a bestbuy technical, i was told my phone was totally dead. The phone wouldnt connect to PC, can't do power charge, no any response even the jig method. And the data is gone. However, I am not sure how the data backup works. maybe they just don't wanna do it or their lack of doing it.
Normally, the data recovery from damaged hardware is expensive. cause it need plenty of time and they probably think the customer wouldn't pay for that.
Directly replace a motherboard could cost less than repair it. In some cases, could even replace a new phone cost less than a new motherboard. Technically, backup data from hard brick phone could be possible.
fuzzybee7 said:
Hi all, I eventually had to take my phone to a service for replacement of the phone's mainboard. The mainboard was the problem and now the phone is ok again.
Thanks everyone
Click to expand...
Click to collapse
Similar problem with my Samsung Galaxy S3. Mine turned off randomly and wouldn't turn on again for half a day each time. The last time it happened it wouldn't turn on for a day, so I tried the DOWNLOAD MODE combination, cancelled it, got prompted to RESTART PHONE then it turned on again.
I took in my phone directly to Samsung Customer Service in Albany, Auckland (for New Zealand people). They found that the "current was not stable" and all they had to do was replace the mainboard. It only took them half a day to repair and it was covered by warranty. He said the cost of the mainboard, outside of warranty, would cost around NZD $260.
Replacing mainboard shouldn't affect your memory but it is always best to back up your phone via Samsung Kies (or something similar) before taking it in for repair. According to the Samsung guy, in New Zealand, they are not legally allowed to back up a customer's data on any of their computers, but there is no harm in asking them if you trust them to do so.
Hope this helps
mattparkour said:
Similar problem with my Samsung Galaxy S3. Mine turned off randomly and wouldn't turn on again for half a day each time. The last time it happened it wouldn't turn on for a day, so I tried the DOWNLOAD MODE combination, cancelled it, got prompted to RESTART PHONE then it turned on again.
I took in my phone directly to Samsung Customer Service in Albany, Auckland (for New Zealand people). They found that the "current was not stable" and all they had to do was replace the mainboard. It only took them half a day to repair and it was covered by warranty. He said the cost of the mainboard, outside of warranty, would cost around NZD $260.
Replacing mainboard shouldn't affect your memory but it is always best to back up your phone via Samsung Kies (or something similar) before taking it in for repair. According to the Samsung guy, in New Zealand, they are not legally allowed to back up a customer's data on any of their computers, but there is no harm in asking them if you trust them to do so.
Hope this helps
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Replacing the main board replaces all data except the External SD-Card, as the EMMC is built onto the motherboard, they can always backup the /data over QPST, where it isn't readable by any program except that one.
Sent from my HTC One X using Tapatalk
You're wrong
fuzzybee7 said:
If you are going to replacet the motherboard and use the same phone, your data should still be there.
If you are going to use a new phone, you have to take out the hard drive and connect to it to get the data from there.
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If you replace the motherboard you are going to lose all your information. All the information its in the old motherboard so there is no way to save your data if your motherboard is replaced.