Weird home button glitch - Captivate Q&A, Help & Troubleshooting

Ok so I just encountered the strangest glitch ever on my phone. I was in my text messages and all of a sudden my phone kept vibrating and I noticed that the hone button led was flashing as if I was touching it but I wasn't so it takes me home. Has anyone encountered this before? Its happeneded to me once on my old captivate but not as often as on this refurbished running stock jh7
Sent from my SAMSUNG-SGH-I897 using XDA App

I had this happen once, with the first rom I flashed, but mine was the search button doing it. All I did was flashed to a new rom and I was fine.i may have been on cog when it happened, but not sure.I've been running fine on serendipity 4.3 though
Sent from my SAMSUNG-SGH-I897 using XDA App

In fact, I sent my old Cappy back in the mail today for this very reason! Did the warranty process. Mine did it ever since I got it(4 months or so). It was very intermittent. What made me finally have it replaced, was when I didn't wake up on time for work because as my alarm was going off, the home button was "pushed" and it silenced my alarms..... Can't have that happening.
Anyways, now I have a refurb and haven't had the problem in the 3 days that I have had it.
Good luck man, but my suggestion is, if you are still within warranty, get that sucker replaced!

ShookMasta said:
In fact, I sent my old Cappy back in the mail today for this very reason! Did the warranty process. Mine did it ever since I got it(4 months or so). It was very intermittent. What made me finally have it replaced, was when I didn't wake up on time for work because as my alarm was going off, the home button was "pushed" and it silenced my alarms..... Can't have that happening.
Anyways, now I have a refurb and haven't had the problem in the 3 days that I have had it.
Good luck man, but my suggestion is, if you are still within warranty, get that sucker replaced!
Click to expand...
Click to collapse
Thanks, Yeah, i just encountered another strange issue, i plugged my phone in was transferring music, and unplugged (did the proper steps), it then told me that my internal storage was corrupted. rebooted and now its fine.
Its happening more often on this phone (the button glitches). Its kind of annoying me now. If it continues im going to have to call att again or go to a store and take it.

skippyg said:
Thanks, Yeah, i just encountered another strange issue, i plugged my phone in was transferring music, and unplugged (did the proper steps), it then told me that my internal storage was corrupted. rebooted and now its fine.
Its happening more often on this phone (the button glitches). Its kind of annoying me now. If it continues im going to have to call att again or go to a store and take it.
Click to expand...
Click to collapse
The home button thing happened to me - on my first replacement phone. I immediately got a replacement for the replacement. I highly recommend you do the same.

Happened to me too, got the phone replaced BC the captacive buttons went crazy and the phone was nearly unusable. I had zero issues having it replaced too, just go to an att repair center.

skippyg said:
Ok so I just encountered the strangest glitch ever on my phone. I was in my text messages and all of a sudden my phone kept vibrating and I noticed that the hone button led was flashing as if I was touching it but I wasn't so it takes me home. Has anyone encountered this before? Its happeneded to me once on my old captivate but not as often as on this refurbished running stock jh7
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
This is something I to an curious about it has been happening to me for a couple of weeks but it is the magnify glass search button. It will randomly click its self. I thought it might be a problem with my screen protector but even after changing it I am still experiencing the problem
Sent from my SGH-I897 using XDA App

I have the same problem when I am running stock firmware with the "Search" softkey. It's quite annoying. I guess I just gotta stick with Andromeda.

probably it is a rom issue. try another rom.

This started happening to me right after I flashed Perception 10.2 and Firebird 0.4 kernel. It never happened before that. It has persisted through all Firebird kernels since then.
I even caught it happening once on the "back" button, but only once. It happens on the Home button at least once a day, usually more than once.

Related

[Q] Lagging or weird hehavior found on my buttons

I have been having this weird problem for over a month now.
Virtual Button gets stuck as if im touching it rapidly. it happens randomly too. for example, after a reboot i was using xda app. After hitting "back" button, its button backlight goes off and doesnt respond. Everything else still works but the button gets stuck like that for 20second.
Sometimes when im watching a movie without hording it, quick option pops up as if i have pressed the button next to home button.
anyone else with this issue???
I have 2.1 stock rom uptodate with kies, ryan lag fix, and realook screen protector on it.
Sent from my GT-I9000M using XDA App
josb0513 said:
I have been having this weird problem for over a month now.
Virtual Button gets stuck as if im touching it rapidly. it happens randomly too. for example, after a reboot i was using xda app. After hitting "back" button, its button backlight goes off and doesnt respond. Everything else still works but the button gets stuck like that for 20second.
Sometimes when im watching a movie without hording it, quick option pops up as if i have pressed the button next to home button.
anyone else with this issue???
I have 2.1 stock rom uptodate with kies, ryan lag fix, and realook screen protector on it.
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
This just started happening to me (literally 15 seconds ago) and I want to find out what's going on.
+1
same thing happens to me. But after pressing the central button, the buttons reappear. strange weird
I do not install any lagfix or change the rom, I have my Samsung Galaxy S as a wine factory
I just started to have exactly the same issue with my Vibrant.
Any follow up on this?
Well, one thing i wanna ask you guys is that how many apps do you have installed on your system? Im actually having less of this symptom these days as i have uninstalled dozens of software. Not sure if that was the issue tho.
Sent from my GT-I9000M using XDA App
I deleted few apps which I installed in last few days and so far so good....but its just few minutes of use yet!
Specifically deleted "Noled".
Still getting lag with BACK button. Though it happens once or twice a day....very weird!
I have been using Samsung Vibrant for 3 months now and this problem just started two days back.
I'm having problems with buttons going off by themselves now. Browsing the internet or writing a message, the menu pops up by itself; Its annoying and its starting to get worse. I'm starting to wonder if I should trade in my phone; this is my third phone.
// galaxy s
I too have this exact same issue with my i9000m. Stock rooted rom with voodoo lagfix. Uninstalled everything, factory reset, clear cache, unroot - nothing fixes it. I have a replacement phone on backorder that will be replaced no questions asked thankfully.
Sounds like it's a somewhat common problem.
now this is getting irritating! seems like an issue with only Bell version I9000M. Couldn't find this problem any where else on web.
did a hard reset and before loading any apps..... played around with phone and found the same lag with back button!
After looking at your replies, it seems like these two factors are causing this strange button lag:
+Bell Mobility
+2.1 Éclair
Can we confirm please? Are you all using Bell & 2.1 with the issue?
Hopely Froyo can fix this issue. My phone was alright for couple of weeks but it came back worse than ever!
I’m starting to hate Samsung more than ever for the lag of updates & lies.
it might be only with some phones
i'm on i9000m as well, 2.1 stock, but i do not have the button problem you guys are describing.
AllGamer said:
it might be only with some phones
i'm on i9000m as well, 2.1 stock, but i do not have the button problem you guys are describing.
Click to expand...
Click to collapse
AllGamer, I think you're the lucky one when it comes to your Galaxy. I'm curious if this issue happens to phones running custom roms or the official froyo release.
On stock firmware i9000m and OCLF with root. Im getting a huge lag (10-15 seconds) whenever I hit my home button. Using launcher pro but the problem only popped up yesterday.
Checked watchdog and it only shows 4mb free BUT task manager shows 65mb free. Any thoughts?
Sent from my GT-I9000M using XDA App
You're not the only ones with the issue. Look at this guy using a Bell SGS on youtube (apologies if this is one of you guys )
http://www.youtube.com/watch?v=JBe0txXobwY
Also, its not just the Bell SGS, my AT&T Captivate does it on the Menu key and its very very annoying. Theres a similar thread in the captivate forum and no doubt, on in every SGS forum as they all use the same touch panel.
If its very common, which seems to be the case, could it be related to dust ingress into the touch panel?
Disabled Quickdesk (glcery handy app), left the office early, and now everything works great. Not sure which one worked....
I was getting a black screen for 5-10 seconds every time i pressed the home button. Anyone else with quickdesk issues? Suggestions?
Sent from my GT-I9000M using XDA App
I factory reset my phone and then un-rooted it just for the sake of testing out some ideas. It didn't help at all and the problem persisted for awhile until I found something interesting;
If you are having the buttons 'stick' or malfunction, go to recovery mode via 3-button. Once you are in there, start pressing your soft keys (I did this for 10 minutes straight when my buttons were sticking).
Tell me how your buttons respond, do they stick or not? We could determine if it's software or hardware.
hol17 said:
I factory reset my phone and then un-rooted it just for the sake of testing out some ideas. It didn't help at all and the problem persisted for awhile until I found something interesting;
If you are having the buttons 'stick' or malfunction, go to recovery mode via 3-button. Once you are in there, start pressing your soft keys (I did this for 10 minutes straight when my buttons were sticking).
Tell me how your buttons respond, do they stick or not? We could determine if it's software or hardware.
Click to expand...
Click to collapse
I thought the buttons didnt respond in recover mode...
They light up and respond to touches; if you press the menu key it actually removes and restores the recovery screen.
Sent from my GT-I9000M using XDA App

Captivate Ghost

Well I'm not sure if it was from the multiple ROM flashes and what not, but my Captivate started acting like I hit the bottom back key as it would randomly go back in the browser or exit out of programs. The back key would blink like I pushed it and vibrate. So fortunately I was on the last day of my 30 day return period with Amazon, and they sent me a new replacement. Anyone have an idea of why it was acting up? Those bottom keys are touch so I wouldn't imaginr they could get stuck unless the sensor got messed up somehow.
Sent from my SAMSUNG-SGH-I897 using XDA App
himmelhauk said:
Well I'm not sure if it was from the multiple ROM flashes and what not, but my Captivate started acting like I hit the bottom back key as it would randomly go back in the browser or exit out of programs. The back key would blink like I pushed it and vibrate. So fortunately I was on the last day of my 30 day return period with Amazon, and they sent me a new replacement. Anyone have an idea of why it was acting up? Those bottom keys are touch so I wouldn't imaginr they could get stuck unless the sensor got messed up somehow.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
well I can hopefully tell you what it is. you seem to have a similar problem to what I did. i even called samsung for an RMA then figured it out and canceled lol. mine ended up getting REALLY bad and it annoyed the holy hell out of me. I went to the fair the day before I noticed it and thought when I was riding a ride I jacked it up. Little did I remember I 1Clicked back to JI6 and updated Cog right before we left..
What I determined was when I used the 1 click Odin to go back to the JI6 (iirc) and it has something to do with the Kernel. I flashed up to JH7 OTA using the other Odin and it fixed the issue.
You can see what touchscreen driver you are running by using the SGS Tools, go to the secret codes, in there theres something about touchscreen firmware version. I think the version on 6 is like 0x15 and the one on 7 is 0x16. I dont remember the number perfect but that is what I figured out. For soem reason when I flashed with the 1 click, then up to a COG release it kept the touchscreen from JI6 and my phone DID NOT LIKE IT. Also if you hit Update- it will kill the keypad and you have to reboot for it to work again.
Give that a go and see if it fixes the issue. If you dont want to flash 2.1, bump to Cog2.2 Beta X and I bet that will fix the issue too.
Eitherway, check your touchscreen driver. The touch key part is what you are specifically looking for- the part at the bottom of firmware version info page.
If you dont have SGS Tools, open the phone dialer and punch in:
*#*#2663#*#*
Well I did in fact go from the one click to the cog, but then when I just cleared everything and flashed back to the one click again, it was still there. I just got my replacement today, so I guess I will just take the new one since its free lol. But thanks to you I now know what to do should it happen again, though after that I'm a bit apprehensive about flashing :/
Oh and on this new one I updated it straight out of the box so I could avoid the failed updates, and the version is 0x16 as you said.
Sent from my SAMSUNG-SGH-I897 using XDA App

Touchscreen Issues are driving me CRAZY! Im desperate!

Hey you guys, ive been using my N1 for about 10 months now, and lately its been a headache because I've been facing weird touch issues since about 7 months... and its getting worse every day...
Initially I thought that this problem was caused because I installed the HTC_IME keyboard that can be found here, I uninstalled it and the problem dissapeared but just for some weeks untill a few days ago, I installed the "gingerbread keyboard" and my problem reappeared, I have tried everything, wiped, flashed, wiping the KB data... and this issue is still there...
Sometimes Im writing and when I press (for example) the "E" button the phone puts hjk.. its practically impossible to write an sms or in gtalk, because when i write the nex letter "X" (for example) the phone puts yui, so instead of ex it appears hjkyui...
Im also facing the thing that you can see in the minute 2:09 of This Video (as far I know, every nexus one does this).
One thing that i noticed is that this issue started when i flashed my first Cyano rom! (I think).
This happens 6-8 times every day, i have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Is there a way to calibrate my screen? or any app to check if something is wrong?
Im begging for your help, Its very difficult to sell this phone in my country couse everybody uses blackberry... and i dont have the money to change it... Im using last nightlie build (295).
try a different rom... we all have the same touch screens so you problems cannot be any different than anyone elses... the biggest thing i have noticed is the problem starts when you rotate the phone alot
Ill try another rom tomorrow!
any other suggestions?
I have sometimes the keboard problem like yours it's rare. so far as I know you can't fix the touch problems it is there and will be forever. when typing sometime you can touch the screen with the inside of your hand and everything goes wrong then.
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
commodoor said:
I have sometimes the keboard problem like yours it's rare.
Click to expand...
Click to collapse
How often this is happening to you?
commodoor said:
if you really having issues when typing you can turn off the screen and back on most of the time it acts normal again.
Click to expand...
Click to collapse
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
donchele said:
How often this is happening to you?
Not that much. i have auto correct and everything off. I can typ very fast with few errors.
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
no i don't have that much, really maybe once a week or two.
Maybe your digitizer is broken. i have my nexus now for a year and never had that much problems with the touch screen.I only notice that the multi touch isn't good when playing games on it.
Im using my keyboard without the prediction and since yesterday I have not had any touch issue.
Ill continue using it that way and see how it goes!
Please keep us updated on the progress. I also have this issue. Uninstalled HTC_IME and replaced by SmartKeyboard Pro which solved the issue for a while but recently I have the issue again. Not too often but it indeed is annoying... Would love to see some ultimate solution to this because other than that I am very happy with Nexus.
PS using official OTA ROM (2.2.1 for now)
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Dan2552 said:
do you plug in your phone a lot? I find mine only plays up if I use it plugged in
Click to expand...
Click to collapse
It gave trouble plugged and unplugged...
Its working great since yesterday...
donchele said:
How often this is happening to you?
This happens 6-8 times every day, I have to turn off the screen and turn it on again, but sometimes neither this solve the problem!
Click to expand...
Click to collapse
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
RogerPodacter said:
It only happens to me about once or twice a week for the last year. It happens more often than not immediately after plugging in the charger.
Of course I use the day lights out of my phone, 2 charges a day with 6 hours of screen on time a day.
Click to expand...
Click to collapse
Well thats odd, each of us are facing different beginnings of this annoying issue!
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
moffa~ said:
I've noticed it happens whenever the phone gets hot, usually when charging via an AC adapter.
Sent from my Nexus One using Tapatalk
Click to expand...
Click to collapse
well, just for you to know, yesterday I chatted with my GF for like an hour and a half with it connected to the charger and not happened to me, im starting to think that this is caused by the auto complete option (which is odd too)
after 2 days of not having any issue, my touch went crazy again, but just a little, I was not charging it, it had the autocomplete option unticked, and it was liying on my bed couse I texted a lot today with my GF.
i did not turned the screen off, I i forced it to write what i wanted it to write... then i left it again on my bed, it turned its screen off and later another message came and it was just fine...
Ill continue testing it like this couse this time the issue was very short.
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
mikeacela said:
Its the digitizer. Its a flaw in the N1. But Ive also had the same expierence with launcher pro.
Click to expand...
Click to collapse
Is there any reliable way to check if its the very source of my trouble?
Any suggestions?
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
RogerPodacter said:
It doesn't matter what app you are doing on the phone at that particular time. It's a hardware defect and just happens wherever you are at the moment.
I've had it happen on the main home screen, typing a text with the keyboard, browsing the web, anywhere. Just a quick sleep the screen resets it back to normal.
Click to expand...
Click to collapse
I know and understand that, the problem here is that its happening too often that its annoying...
Just to let you know, sometimes i cant even use my phone, and as you said "Just a quick sleep the screen resets it back to normal" ive done it and nothing is fixed, i even wiped to factory settings and when the wipe is completed, my phone its still the same!
Try using another keyboard like swift key or something. You can calibrate the phone in your settings menu
Sent from my Nexus One using XDA App

[Q] Incredible S Keeps Freezing..... :(

Had my Incredible S for two weeks and two days now.....but within the first week it started freezing....what i mean by this is that.....I can unlock the phone but cannot launch any apps or anything as screen does not acknowledge any screen pressses.....if it does it will only do the bottom row of htcs launcher...eg phone apps and widgets, but no shortcuts that have been put on home screens.....i have had this problem happen over 6 times now....its starting to get annoying.....anyone else experience this....
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
l0st.prophet said:
Can't say I've had anything like that, and neither has my missus, and we've been running both devices for around a fortnight
Click to expand...
Click to collapse
Thanks for reply...looks like I owe carphone warehouse a trip......
To be honest I had had to take mine back because of a faulty SD card slot, they swapped it over there and then and I was out inside 15 minutes with a new phone, fantastic service
I can confirm this, but my non-responsiveness comes from overloading the memory (rooting process), but is solved after a reboot. Otherwise I don't have this problem.
I would suggest go back to where u bought it because this is not a good thing!
Complete lockup happened to me once and had to reboot. Two other times I had no response from the screen until I pressed home, then everything jumped into life. 3 times in 3 weeks, I can live with, but slightly worrying.
Well since its fixed after a reboot, I suppose its a Rom issue, but will never know for sure.
Maybe some faulty apps that start this problem, but have not tested that. Will figure some of the things when root is achieved.
Otherwise HTC have to fix it.
Hmmm...i got a replacement but only after a massive fight with carphonewarehouse.....the worst part is as soon as i got home after about 5 hours of having the phone...it started to lock up again.....this time stayed locked untill i restarted....so now i have a brand new incredible s with same problem....i filmed it though as proof for my case against CPW......but definitely not a good sign
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
oyumurtaci said:
Any chance you could try a different launcher (ADW, LauncherPro etc.)? It might just be an issue with HTC Sense...
Click to expand...
Click to collapse
Yeah i probably will just try that....see if it works....(i normally uses adw ex anyway but just thought while the phone isnt rooted...i would leave it all stock....)
Keep us updated on this if you can, as it seems random reboots and freezes are becoming an issue rather than isolated incidents...
is this means there is something wrong with the hardware?
Had the same problem just now. Widgets didnt respond etc. Had the same problem after a reboot, but a backup restore in Launcherpro fixed it for me
Had my first crash
But I think one of the newly installed app is acting up... did the factory reset and see how it goes
It's probably a software issue, since if its the hardware it would give different symptoms and should happen all the time and not at random
Any of you with problems using Tasker? Got the same prog yet again. Disabling Tasker did the trick for me this time
Yeah i've just removed tasked seems to have helped
Sent from my HTC Incredible S using XDA App
In the end I did a factory reset the problem went away for a bit. But now its back.
Think I'll need to pay carphone warehouse a visit
Sent from my HTC Incredible S using XDA App
I have had quite some problems with mine. It doesn't freeze, however it has crashed/shut down about 8 times in the first 2 weeks, the las week has been problem free. I have to manually start the phone again and when the phone finally is done booting up a message pops up on the screen says something like "Your phone has recovered from a serious crash" and asks me if I would like to send a report to HTC.
I noticed mine only became unusable when plugged into mains charger. As soon as I unplug it works great again. Not sure if this is down to the dodgy charger from China or something else. I lost the one I got with it. :S
Sent from my HTC Incredible S using XDA App

The four touch button lights won't go off when phone is turned off!

They just won't. They'll work normally when on and they'll go off after so much time of idling, but when I turn off the phone it buzzes like a complete shutdown and they just won't go off. I think it started when I loaded that leaked 2.3.3 captivate rom from SamFirmware and now it continues after a 2.1 stock downgrade and updating to 2.2 via Kies. I can't find anyone else with this problem.
hmm That's weird... if you pull the battery and replace it do they come back on?
Oh yea, I've been playing around with it and everything to see what I can do. It started happening about the same time my power/sleep button started messing up. It still is messed up, but I don't see how one would effect the other. Like I said, they work normally until I try to turn it off. Then, they don't go off until I pull the battery or boot it back up.
Jmurph3 said:
Oh yea, I've been playing around with it and everything to see what I can do. It started happening about the same time my power/sleep button started messing up. It still is messed up, but I don't see how one would effect the other. Like I said, they work normally until I try to turn it off. Then, they don't go off until I pull the battery or boot it back up.
Click to expand...
Click to collapse
if they dont go off when you turn it off until you pull the battery, it might be safe to assume your phone isnt actually off. Try reflashing whatever ROM you have going on within your cappy.
redkenji said:
if they dont go off when you turn it off until you pull the battery, it might be safe to assume your phone isnt actually off. Try reflashing whatever ROM you have going on within your cappy.
Click to expand...
Click to collapse
It has happened on two different ROMs. The 2.3.3 leak and then again when I flashed back to stock 2.1 and even after I updated to 2.2 via Kies mini.
maybe try calling samsung then. They may be able to address the issue. My friend has a vibrant that he bricked, hard bricked and they fixed it for free so, they might be able to help you out. it might be a hardware issue they can help you out with.
redkenji said:
maybe try calling samsung then. They may be able to address the issue. My friend has a vibrant that he bricked, hard bricked and they fixed it for free so, they might be able to help you out. it might be a hardware issue they can help you out with.
Click to expand...
Click to collapse
Very possible. I won't have a phone for that time, though. Haha....oh how we can't live without our mobile devices...
Att will send you a replacement first, then you send you old one back. If its still under warranty. I just told them I don't have a home phone, and they overnighted the replacement for free.
Sent from my Captivate running Continuum 5.6
Well, it randomly stopped. It shuts down and when it buzzes the backlights won't stay on. Idk what I've done for it to stop. I still have a busted power button, time to send in for a replacement.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

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