[Q] browser troubleshooting question - Captivate Q&A, Help & Troubleshooting

Hi, couldn't find this anywhere so asking for help. The problem is on an att captivate flashed to stock 2.2, rooted, and non-market apps have been allowed (by edited the settings database file). Browser is I'm assuming 2.2. On wifi the native browser comes up with the following message "no network connection" "cannot connect to internet please check your connection settings and try again", but if left alone or if “ok” is selected the page continues to load, however if “retry” is selected the message is repeated. Firefox mobile and Opera Mobile both work fine. After rebooting the problem goes away for a short time. Clearing the caches, cookies, etc had no effect, nor did wiping the app’s data. This is way over my head so I really appreciate any help. Many thanks, Josh

This is happening for me as well after the official 2.2 release yesterday. Did you have any luck chasing down a solution?

not yet
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Me too... very annoying, does it to almost every page, and yet the page loads in the background, you can see it loading, such a bad bug. Not good for showing off to your iphone loving friends.

Thankfully this hasn't been an issue on 2.3. Or at least I've yet to see it.

Related

403 Forbidden Error Driving me CRAZY!

I recently flashed my Tilt/Kaiser/TyTnII to the Hyperdragon 3.. Everything worked great, and life was good. Within the last two weeks something happened and I can no longer access any page in the IE browser. My email and google maps still work, but every page I go to says 403 forbidden, you are not authorized to view this page. I tried calling ATT, but they stepped me through a process and got stuck when they asked me to go to Programs>>Tools>> Proxy manager. The problem being the new rom doesnt have a tools menu under programs... Am I missing something? Also all the posts Ive read say to reset my proxy by following that same link...
PLEASE HELP THE ROOKIE! I need my Internet back!!!
Also, I have seen posts of people getting 2-3 days of charge out of there phones??? What am I doing wrong??? Even before the ROM flash I was lucky to get a day, usually only 1/2 to 3/4... I do receive at least 15 emails (usually closer to 40), send roughly 50 texts a day, and probably talk on it somewhere in the neighborhood of 2-5 hours... I use it ALOT for work... so is my battery life reasonable?
Thank you in advance for any help.
Well, as for the forbidden error, I'm as clueless as you. Did you try a hard reset? However, as for the battery question, I use my Tilt a ton to surf the MEdia Net, and I get about a day out of it. If you are using the device for that much stuff, I would think that your battery life is normal. And I hear if you have Push Email enabled, your battery life will be even worse. Hope that helps you.
Dave
I'm lucky if i get a day out of my tilt. I text heavily, recieve about the same amount of emails, talk about average but surf the web extensively! If you want to save battery life then i'd suggest limiting your push peak and off peak hours under the activesync settings and maybe start disabling 3g/hsdpa when not browsing the web.
as for your problem with PIE. Although other apps are accessing the net fine i'd suggest going to start-settings-connections tab on bottom, then connections icon. Once thats open select the advanced tab on the bottom then select networks. Whats selected in the first drop down box? My ISP or Media Net? Whichever it is (i'm using media net) go through the settings and make sure they're right.
another suggestion would be do get the removehiddenproxy.cab and restorehiddenproxy.cab Search for them on this forum. First try removing the hidden proxy, exit completely out of PIE (go to task manager in settings-systems tab on bottom then task manager to see if its still running in the background) and disconnect your data connection (tap on the E, H, or 3G icon on the top and click on disconnect in the bubble that appears). Then open up PIE and try to load a site.
BTW when the rep told you to go to Programs->tools->Proxy Manager, the proxy manager folder is supposed to have the restorehiddenproxy.cab and removehiddenproxy.cab that i've mentioned.
Hope this helps you and gets you closer to your solution.
update: Here are the links for the restore hidden proxy and remove hidden proxy
i have been having the same problem, usually it self resolves. I currently have two Tilts. on mine, when i encounter this error, i click on the large 3G icon in the upper toolbar and disconnect from the network. then i reconnect by navigating to the website i was trying to get to. this normally works on my device...however, on my wife's this procedure did not work. after 45 minutes with AT&T customer service, it was narrowed down to a bad SIM. I swapped SIMs and the problem occurred on my device with her SIM in place and her device worked fine with my SIM. AT&T suggested i get a new SIM.
Hope this helps
Joe

ActiveSync (Direct Push) randomly disconnects

Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Diewi said:
Hi there,
I'm using my own 6.5 (custom) Rom (Build 23004). I use an hosted exchange
server for Direct Push. Syncing is working well without any errors. But sometimes
it just looses the connection and Active Sync tells me: "Last synchronized: ...".
Then i hit Synchronize and it stays connected for some time again.
This happens to me since a long time, I can't remember if this happened to me
using 6.1 Builds. But as far as I know I didn't get this issue using the stock Rom.
This issue is really annoying as WiMo doesn't even notify me about loosing the
connection, and then even "check email every X minutes works better.
Does anyone know a solution? I don't like to get back the "ugly" stock Rom.
P.S: I read some guys using a Tilt had this issue as well, if not using the AT&T
stock Rom, but the HTC one.
Edit: In the Attachment is the Active Sync log. Disconnect was at 10:35. Don't know if this helps.
Click to expand...
Click to collapse
For some time now I use 6.5 ROMs together with hosted Exchange and the problem you discribe hasn't occured to me once (been using 6.5 builds for about 3 months now).
Have you contacted your hosting provider? Maybe it's a setting in Exchange that causes the disconnect.
Not yet, I didn't think it was related to them. I'll write them a mail tomorrow, too late right now. A good input.
At least I know right now the problem isn't related to wm6.5 custom Roms.
Thanks for your answer.
Alright, I'm getting closer now.
Just taping "Synchronize" doesn't reestablish the connection. The last time the
error was probably related to bad signal (more later).
Yesterday evening the connection was lost again. It happened at 20:40. I
noticed it at about eleven o'clock and see there was no data connection. I
told active sync to synchronize, but it took twice until it finally established a
data connection. Syncing didn't work either. So I tried to access the web using
Opera, but no page was loaded, it just showed me the white screen, no error
message.
So, I turned the Phone on and off in Comm Manger, then it was working again.
I checked the log and it gave this line:
#2009-07-18 21:02:26.0000 AutdPing Ping received. HR = 85020003
At 21:02, there was the first sync attemp after the sync at 20:40.
The error code 85020003 tells me there is something wrong with the data
connection (conn mgr).
In Active Sync I get the error code 0x80072efd which is also related to
network problems.
So the problem is more complex I originally thought.
I'm really confused right now. Please, somebody got an advice?
Googled a bit trying to figure out what the error code means, some state you need to uncheck the proxyserver checkbox in your advanced connection settings. Others say uncheck the use SSL connection in your activesync settings. But none seem to be a conclusive solutions for everyone, so you can a least try.
Will try to find more....
gl
Thanks for your commitment Lokatho.
I've been searching a lot, but didn't find anything that seems to be related to my problem.
I think this behaviour isn't related to Active Sync actually. It rather seems to be a
problem with the connection. All articles I found only describe errors coming from Active
Sync itself.
The weired thing is that toggling the Data Connection on/off doesn't help. My device
won't connect to the Internet any more (using 3G/GPRS). Only disabling and reenabling
the phone makes it work again. The error only appears after hours of usage up to a day
or more.
Seems like I need to return to stock rom for further investigation soon.
PS: Didn't contact my hosting provider as I'm moving to a better (cheaper, more storage, exchange 2007 instead of 2003) one right now, let's see.
Alright, I think I found the solution. I disabled HSDPA/HSUPA as my phone
only wanted to connect to my carrier data connection if this option was unused.
Now I turned it on again, my data connection was still working, and the issue
seems to be gone! Now I have to wait further (working for 2 days now). I'm
really happy now it's gone. Remember this if your running into strange
problems with your data connection

News & Weather Widget Unable to Connect

Hi,
I recently got AT&T Nexus one and is on unrooted stock firmware.
I am getting 'Sorry, unable to connect. Please try later.' with a 'Retry now' button.
The internet connection is working fine everywhere else. I can add apps from market, browse using browser, Beautiful widget work fine with weather taken from internet.
Any idea what could have been the issue?Since it is a builtin widget, cache cannot be cleared. Tried everything I can think of, like restarting phone, using 3G, WIFI, EDGE/GPRS connection etc. Still it is unable to connect.
Anyone else has similar issue?
Regards
HAX
I have similar issues. Sometimes I also get the 'Sorry, unable to connect. Please try later.' message but the bigger issue is that the widget force close every time when I try to scroll to Top Stories tab. I can see the headlines changing on my home menu and I can read the news from other tabs but Top Stories and Weather tabs cause force close. If the widget gets stuck to "Loading..." mode I just remove it and add it again to my home screen and the headlines are back.
This started when I updated the CM mod from 5.0.4.1-N1 to 5.0.7.1-N1. Now I'm running CM 5.0.8-T4 and the problem persists.
I have tried to clear the application cache, fix permissions, reinstall, clear cache and dalvic cache but no change. Any suggestions?
I just started getting this out of nowhere too.
after i installed beautiful widgets 2
Getting same thing. Outage? I just flashed to bugless beast .2 (froyo 2.2). Just started today!
Same here.... getting the msg "Sorry, unable to connect. Please try later"
Running Stock 2.1 update 1
I'm also experiencing the same problem. It just says 'sorry but cannot connect to network'. I haven't done any changes with my rom cm5.0.7.1 neither have I added any apps. Wondering if this could be Google server problem any ideas?
Same problem here. Just started yesterday. Unrooted running 2.2. This is a bummer I used this widget pretty frequently. Has anyone found a solution yet?
same problem here running cm t5
same here
Same here, must be a server issue- panic over lol
-------------------------------------
Sent from my Nexus One
look in settings.
if you look in the setting for the news it should have erased your topic selections
"Sorry network error. Please try again later."
I downgraded to eclair on a t-mobile unrooted nexus one for unrelated issues and still had the error, now I'm back on 2.2 FRF50 unrooted and still experiencing the issue. It must be a server issue at google.
Same problems here also; I am on AT&T. Does this app use Google's servers? Just wondering.
-------------------------------------
Sent via the XDA Tapatalk App
I am having the issue with 2.1 on AT&T Nexus one.
I dont have Beautiful widgets. So I dont think that is causing the issue.
I tried it on Wifi too and still have the issue. So could not be an issue with any blocked ports.
It loads the terms of service of google news under settings. So,it is strange why its not loading news.
Hope Someone has a solution.
Started having similar issues today, and can't even get it to refresh
A friend of mine has a nexus one as well so I asked him to load the widget and his works fine. Makes me think its not a server issue.
Seems a bunch of google services are acting up. Android development site has missing videos.
*sniff* *sniff*
Smells like an incoming update.
I miss this app =(
My credit cards don't accept overseas apps (beautiful widgets) so i'm hoping this comes back soon.
you sure
are you guys sure cuz i just tired the news and weather app and widget. n it worked fine. im on 2.2 on nexus one.
but this did happen to me once. i remembered that i had my gps turned off.
i think it was in setting --> location & security.
i hope that helps.

[Q] Captivate: "Can not download at this time. Please try again later."

I recently started getting a pop up message at the bottom of my screen stating: "Can not download at this time. Please try again later." The message stays there for hours at a time and then will randomly disappear. I am not trying to download anything when it appears and I haven't been able to find a solution to get ride of the message that blocks the bottom part of my screen.
Is anyone else having this issue? It only started 2 days ago.
Same deal here and also I cannot data connect, I haven't done anything new these past two days so I hope some one knows
i've gotten that message too. the only way i could get rid of it was to restart the phone. no idea how it showed up
I was getting the same issue. I tried ending the SNS service and it stopped. It's probably from syncing to social networks.
awkwardsilence50: I tried disabling the SNS Service and it didn't seem to make a difference for me. I also don't have any social networking services syncing on my phone. Has this fix continued to work for you?
did you guys try updating? maybe it's trying to update but can't...
I have been getting this error as well. Based on my personal experience, it seems to be related to the "Weather & Toggle Widget" by Android Apps. I seem to always get that message when I have a bad network connection and that widget tries to update location and weather data. I have unistalled the widget and reinstalled it a couple times, and I only seem to get that message when I have the widget installed. MP13, I happen to know that you have that widget installed as well.
my $0.02

Getting the dreaded NET::ERR_CERT_AUTHORITY_INVALID message

Hi all,
Hi all, first time poster here, please highlight any indiscretions or mistakes in etiquette and I will address them going forward (forgiveness is appreciated!). I have also asked this question on the Android Central forum a couple of days back but have had no response yet.
I have a Galaxy Tab S2 - 8.0 inch screen size, 3GB RAM, 32GB Storage, Android 7.0 (Kernel Version 3.10.9-10949424). It's been absolutely fine for over a year, the only recent thing I can recall doing which may have some relevance is removal of the Airwatch Software and Agent which my previous employer used to manage devices connecting to their corporate network. No AV software is installed.
I first noticed the issue when trying to browse one of the regular newspaper sites I read in Chrome, I got the "Your connection is not private message", with the "NET::ERR_CERT_AUTHORITY_INVALID". I am not able to proceed to the site - I just get the "back to safety" option.
The problem is more wide reaching, some apps that require internet access do not work any more, Google Play thinks it is not connected to the internet. Some web sites do work however, and so do some apps. A standard Google search will not work. E-mail via the stock app and the Outlook app both work.
I searched through many websites and found the same advice and steps to attempt resolution in a number of places, I will highlight below what I have tried.
Resetting the time, from automatic to manual and back on a number of occasions, with reboots in between.
Have tried connecting to 3 different WiFi networks, all of which work fine with other Android devices and my Win 10 laptop.
Rebooted my home router.
I have cleared the Chrome cache / history multiple times.
I tried the stock browser, the same happens.
Disabled Chrome, rebooted.
Re-enabled Chrome back to it's default version.
Installed the Toaster app via an apk, but I have to admit I have no idea what to do with it.
Rebooted multiple times.
There are no user installed certificates to delete / remove.
Under Settings->General Management->Reset, I went for Reset Settings and Reset network settings, with reboots etc...
None of the above have worked, the only thing I haven't done is a factory reset, to avoid the pain of restoring everything, even with backups etc it's tedious.
Any other suggestions or advice on anything I missed would be most welcome please before I take that step, many thanks in advance.
Peter

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