I got everything working the way I want on my new Tilt. I already created a thread about email not working and I have already been helped on that one (thanks again).
Since then, I decided to use a new rom (Schaps WM6Pro Kaiser 4.21 WWE Full). I am really liking it.
First thing I noticed is that AT&T's Media NET connection was no more, it showed up as CingularGPRS. Although all the settings were right and I think I have everything setup right (data works great, SMS/MMS, incoming/outgoing email, incoming/outgoing phone calls).
But the voicemail isn't working. Phone rings about 12 times, and instead of going to vmail, the caller gets a "The cellular customer you are trying to reach is unavailable, please try your call again" message.
If I press ignore on the phone, the caller gets a busy tone.
I tried searching (really, I did) and didn't find anything.
Any ideas on how to set up voicemail?
Thanks in advance for any help.
My VM got messed up after AT&T renewed my contract and updated my account. Call customer support, I called them last night.
Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??
Farsquidge said:
Voicemail is a carrier issue unless you have the wrong number set to dial your voicemail??
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I would have no idea what number its supposed to dial.
But thanks for the help, I will give AT&T support a call and have them fix it.
BTW, is this something I did by messing with the phone, or was it probably not set up from the get go? i picked up the phone a few days ago and never received a voicemail and only found out today because a friend called and got that weird message so he texted me instead. Just dont want them accusing me of any
I have the same problem when ignore (red button) a incomming call.
It works good when I don't pick up, then it goes to voicemail after 30 seconds, but when I push the red button it give a busy tone...
Does someone know a sollution for this?
I have the right number in the voicemailbox settings...
I have an alert that I randomly got (no missed calls or anything) that says new voicemail. My phone is set to use google voicemail via google voice.
The thing is, is tht when I click the notification, it calls my google voice number, and I have no voicemails. I also checked the online client, same thing.
I also switched back to regular voicemail to see if maybe that was the case, but even after disabling google voicemail (#004#) going to voicemail calls google voice still.
Any ideas?
I'd also like to mention that the notification says
New voicemail
Dial (google voice number)
I've flashed several roms and it still appears.
It's extremely annoying..
Bump
I've posted this on several different forums with little responses and no solutions.
I need some help with GV, but I don't know if the problem is with my account or another GV account. Ok here's what is going on; my friend setup a GV number and account yesterday to use for our business and it goes straight to voicemail when *I* call it. One of our other friends called it sitting right next to us and his phone rings like normal. But I have been trying since last night and it has never rang once, it only says something like "the Google Voice subscriber is unavailable. He said this morning that no one at work is having any trouble with that number either, why is it just me?
We have the EXACT same settings on the app, the EXACT same settings on the web version, he can call my GV number and it rings just fine, I have called his GV number with my GV number AND my Verizon number. Nothing works and I have tried everything! Do Not Disturb is not checked, he has no special call settings for particular numbers, groups, days or times.
It's almost like it's blocking me automatically, but everyone else has no problem. I have had GV since it came out and have never had a problem before. Can anyone please help?
Try deleting your number then add it back.
I can't believe what it was, the only reason I don't feel totally dumb is because it was his fault. He had 2 of the numbers switched around when he texted the phone # to me. In his defense though, he did just get the new number that day. But still, I could've killed him.
I ported my main number to GV some time ago so I could forward my calls to any of my phones. On my personal cell I basically override the carrier assigned number by using GV for all calls and hangouts for text. Then came the HD calling update. I read the threads on fixing VM and followed the steps. I can receive calls on my GV # and they go to my GV VM when cleared or ignored, but when I try to make an outgoing call using GV it fails. It appears to be dialing some local number instead of the regular 800 # and i get a short message that the call failed and it hangs up. Anyone else having this issue or know a fix?
I was able to place a call using the Google Hangouts Dialer. I haven't used GV for awhile.
jasoraso said:
I was able to place a call using the Google Hangouts Dialer. I haven't used GV for awhile.
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Problem is hangouts uses data to make calls. I stick w/ GV since it uses minutes and stays away from my data. I use hangouts for texts and video calls.
So i went back and tried again and i think it was an problem w/ the phone I was calling. I was calling my work cell phone to test which is also on my GV account (although currently not forwarding calls) and I got the error. Tried dialing to my wife and it seems to work fine. False alarm I guess, though not sure if I had this problem before testing to my other phone. Pretty sure I've used it before to test.
This is the first time I am having an issue setting up Google Voice as my default voicemail. The last few phones I've used, an unlocked S8+ and most recently an AT&T locked Note 8 I have been offered the option to use GV as my voicemail when launching the GV app the first time, during the initial set-up I get a prompt. Now I have an unlocked Note 8 (US version purchased from Samsung) and I did not get the prompt. So I went to the GV setting on my pc and tried "activating" the voicemail by running the code for AT&T which is **004*1215839XXXX#, when I hit send I get the following error code (see attached). GV was deactivated on my previous Note 8, there is no additional setting under VOICEMAIL/SERVICE PROVIDER and I cannot change the call forwarding information, I get a error message "Failed to read data, unexpected response from network." I CAN change the actual number under VOICEMAIL SETTINGS but that doesn't seem to change anything. The number that was in there was the same as the Call Forward/Busy and unreachable which again I cannot change.
Any insight would be great, I did speak at length with AT&T which was fruitless, I would prefer not to punish myself with a call to Samsung.
Thanks in advance,
Quick update- I spoke with Samsung tech support and they had me try some of the same procedures I had already tried, rebooting phone, adding a comma or plus sign at the end of the string, etc. I also tried an alternative visual voicemail, You Mail and this also failed to run the MMI code. Samsung gave me a case number and want me to take the phone to a Best Buy to speak with one of their Samsung Experts, possibly for an exchange?? Maybe there is a hardware issue with the phone, seems unlikely but since no one else here seems to be having a problem it doesn't appear to be software.
I have the same issue. Please advise if you are able to resolve it.
I have Google Voice working on my Note 8 on T-Mobile, including all the conditional forwarding. BUT I had it all setup before I swapped the SIM card from my OnePlus 5 to the Note 8.
Maybe you could try to setup the conditional forwarding by putting the SIM card in another device?
hassan.masood said:
I have the same issue. Please advise if you are able to resolve it.
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I had another long conversation with Samsung support and I'll use support loosely, the nearest Best Buy with a Samsung expert was 2 hours away, and the woman was surprised when I laughed. While I've only had the phone for a week or so they will not exchange it but I can buy a new one and then send back mine or I can send in for repair...what a f'ing joke! I am curious if ANYONE with an unlocked US version can set up GV as the voicemail or an alternative like You mail. I can set up the AT&T visual voicemail and that's it. I'm beginning to think it's in the software of the US unlocked version.
timeToy said:
I have Google Voice working on my Note 8 on T-Mobile, including all the conditional forwarding. BUT I had it all setup before I swapped the SIM card from my OnePlus 5 to the Note 8.
Maybe you could try to setup the conditional forwarding by putting the SIM card in another device?
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I did have it set up before I swapped the SIM card but thanks for the advice.
Birdsfan said:
I did have it set up before I swapped the SIM card but thanks for the advice.
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Hi. I just switched to at&t. Despite the offer of GV to operate on my Note 8, it has never functioned. I've tried everything. I've used GV since it was first offered, and if I'd known the combo was a dud, I'd have kept t-mobile.
If you've figured it out, let me know. Doesn't seem to be a locked/unlocked issue as you thought.
Sent from my SM-N950U using Tapatalk
I just bought a Note 8 on Monday, my google voice mail worked for 1 day I have messages in my google voice one day after I turned it on. Now it isn't working and I can't get it to. How can that be?
I have used GV for my VM since it came out as well.
The Note8 is the first phone I have had to configure manually for some reason. I have the Exynos from the UK and using on AT&T in the US.
Below are the steps I took and everything is working as expected. I only use the VM part of GV as I do not have a need to dial via GV so I do not know how to fix that part if it is not working on your phone.
1. Go to phone app and select 3 dots in top right.
2. Select settings.
3. Select More Settings.
4. Select Call forwarding.
5. Select Voice call.
6. Populate your GV number in place of the carrier's number or whatever number is there in the 3 fields. Should be in format like +15631234321. Might be good idea to note what number is there in case you have to go back.
Always forward should be turned off.
7. Go back to settings again and select Voicemail settings.
8. Populate your GV number in the Voicemail number field. Should be in format like 5631234321. This is probably not needed unless you dial your own VM to get messages, I think.
jpasint said:
I have used GV for my VM since it came out as well.
The Note8 is the first phone I have had to configure manually for some reason. I have the Exynos from the UK and using on AT&T in the US.
Below are the steps I took and everything is working as expected. I only use the VM part of GV as I do not have a need to dial via GV so I do not know how to fix that part if it is not working on your phone.
1. Go to phone app and select 3 dots in top right.
2. Select settings.
3. Select More Settings.
4. Select Call forwarding.
5. Select Voice call.
6. Populate your GV number in place of the carrier's number or whatever number is there in the 3 fields. Should be in format like +15631234321. Might be good idea to note what number is there in case you have to go back.
Always forward should be turned off.
7. Go back to settings again and select Voicemail settings.
8. Populate your GV number in the Voicemail number field. Should be in format like 5631234321. This is probably not needed unless you dial your own VM to get messages, I think.
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Click to collapse
Sprint settings don't have that...I think ours mess up when we do a profile update...and we have to dial our forwarding setup again...ie.,*73googlevoicenumber or carrier version anyway...tedious yes...but only takes a second to do...I put in a bug request as welll...you all should do the same...take note of how often it happens and what triggers...like the profile update as I could be mistaken...wish we had a fix like above...
BlueFox721 said:
Sprint settings don't have that...I think ours mess up when we do a profile update...and we have to dial our forwarding setup again...ie.,*73googlevoicenumber or carrier version anyway...tedious yes...but only takes a second to do...I put in a bug request as welll...you all should do the same...take note of how often it happens and what triggers...like the profile update as I could be mistaken...wish we had a fix like above...
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So your VM is going to your Sprint VM instead of to GV?
jpasint said:
So your VM is going to your Sprint VM instead of to GV?
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Click to collapse
No...GVM...I just had to redo my *73googlevoicenumber after profile update
Hoping this helps... I realized the Google Voice voicemail functionality stopped working on my unlocked Pixel (on AT&T) a few months ago. After reinstalling the Voice app, I also no longer saw the option to use its voicemail as default. I also received errors when dialing the "activate" codes mentioned on the GV site.
I hopped on a chat with AT&T and said there seemed to be a known issue with GV vm no longer working with AT&T. We went through the following:
- verified correct IMEI on account (I switch phones often so the IMEI did need to be updated)
- restarted phone
- again tried the "activate" codes and voila--success
I made a test call and GV voicemail picked up instead of the carrier, I got a vm notification, and could see the vm in the GV app. When I asked the agent what they did, they said they enabled voicemail (I wonder if they meant call forwarding?) and that was all. I went into the phone app, and yes, under call forwarding, my GV # was now listed. :good:
I was able to fix a similar issue on my newly-activated Samsung Galaxy A51 on Verizon. Nothing seemed to be getting the google vm to work.
I found another thread that suggested going into Google Voicemail (Legacy Google Voicemail). That section provided a tab that was PHONES. On that screen was a google vm number and my cell phone number. I had to press the ACTIVATE voicemail button next to my cell phone number. That provided a unique code to type into the phone (*71 plus 10-digit number, which interestingly was NOT the google vm number listed above).
I thought the code may be wrong because it was not the number assigned to me, so I edited the code to by google vm number. Didn't work. Entered code again with 10-digit number as initially provided.
Next I went into Verizon's details for my phone and then into a CALL FORWARDING section. There was an option to forward ALL CALLS or BUSY and UNANSWERED. I selected the latter and put in the 10-digit phone number (again, not the number that was showing as my vm number, but the one generated in the activation) in the *code mentioned above.
All back to working order!