Related
Hi,
First post, so apologies if I'm posting in the wrong place, but I wanted to find out if anyone else is having trouble with the speaker and microphone on an S730?
I eventually received my handset from O2 UK (XDA Atmos) and managed to make 2 voice calls before the speaker stopped working. I can place calls but I can't hear a thing (completely silent), and I no longer have any key tones.
On investigation, it works fine using the supplied headset, and if I grip the phone in a particular way so to gently squeeze the top section, the speaker works again.
I've googled until I'm sick and can't find any references to this on a 730, but quite a few on the 710. Anyone else had this problem.
Oh, and just to really annoy me, O2 are out of stock, so their next day replacement is going to take 18 days!
If pressing on the case kicks it back in it sounds like something is not connecting properly anymore, its possible you could fix it but I would go for the replacement. Does the external speaker still work? I have not seen any other threads about this issue but I am sure we will.
It's hard to tell but I believe the external speaker works as it does ring. However, I'm not able to switch it to speaker phone mode. Doing so does nothing. I also seem to have more luck placing calls than receiving them.
I guess I'll just have to wait for the replacement. Bit annoying that my 'loan phone' from O2 is a nokia 6300 though - hardly comparable! Just hoping the replacement doesn't suffer the same problems...
You sir are the first one to report this issue that I have seen, doesnt mean its not but I wouldnt bet on it being too widespread of an issue. Sounds more like something went wrong in shipping / production and you got unluckey Hope your replacement shows up soon!
Well, my replacement finally turned up today..... and it works just fine. Let's hope it was indeed a one off, or damage in transit, or cosmic rays or something.
hd7 the sound is off speaker what can i do, please help me if you have cod or something like that
This happens to me alot just reboot it ...
i.am rebooted but not working at all
agamy_80 said:
i.am rebooted but not working at all
Click to expand...
Click to collapse
Hi agamy, I'm having the same problem and rebooting the phone doesn't help either.
Were you able to find a solution?
Do you guys still have this problem? Figured out a fix? I don't have one but this guy I know does. Thanks!
Yeah, return it if the speaker keeps shutting off. Mine was doing the same thing and I just called the tmobile and they're sending me another one (actually my second replacement as the other one had serious software glitches).
Ok I will let him know. Thanks!
I've had the same issue with mine for about 2 months. The speaker was working fine then every now and again when I would type it would get very loud then cut off for me, Wouldn't not turn on for anything. last night it started to work but only at 1 on volume. I turned it up to half way and was excited that it worked again, kept locking and unlocking getting messages etc. Then I went to go type and boom! speaker went out again, now I'm left speakerless yet again. I don't ant to get a replacement yet because I have a skin case on it and I would have to pay for another when I get the new one. I've never ever had any issues with speakers on any other phone I've had so I'm quite disappointed.
i now am experiencing the same problem. while playing a game (assasins creed) the speaker just died down on me. at first i though it was just the game. tried other games and zune,none of them have sound. done with reboot and restart,unfortunately still no volume. im stuck with an expensive phone wihout volume,another unfortunate thing is,i cant even have it replaced since i bought it in ebay.
i hope somebody will have a fix to resolve this issue
cheerio
I had the same problem and after a week or so everything is back to normal.
just had mine fixed.sound is back audio is as great as when i received the phone.im just worried if the same problem would occur. it took two days for htc service center here in the philippines to fix it.
:-( I have the same issue, I was playing music and the speakers dead!!! I don't even touch the phone......the speakers only stop working without any reason. Somebody can fixed that problem? Because I'm in Ecuador and here we don't have an HTC repair center.
I have similar problem with speaker, volume is stable but not loud enough. I am not sure if it is a software problem or hardware one.
Regards
try reset, or flash rom with higher version.
Maybe the sys bug.
I have the same problem! Hard-reset and flashing a newest rom doesn't help! I think this is hardware problem(
Somebody knows, where it is possible to find replacement speaker for it. And where I can find service-manual? Thanks!
My speaker just went dead as well. Highly annoying because the phone's useless as an alarm now. Traveling abroad at the moment, so might not even be able to get it fixed...
Hi guys,
I had the same speaker problem on my brand new brand new HD7 a while back. Back then i used to use the alarm and snooze a lot. After a couple weeks of alarm going off and snooze, the speaker gone mute. This is a wide spread problem HTC Window7 phones, especially this HD7 model. I tried everything from sound enhancer app to flashing custom ROM, but could not find any solution. So i let it sit for like 4 months until that one night i decided to mess around with it again. It was 2 in the morning so it was really quiet. That was how i found out that the speaker was still working but only output really little sound or static even if i had the volume at max.
So just a wild guess, i googled the part for the speaker and how to dissemble the damn thing. It's pretty easy and i happened to have a broken g1 which had the same loud speaker with the HD7. So i switch them out and voila, i got the sound back.
I was so excited so i tried everything that output sound on the phone. Everything worked out fine for like ... 2 days! Speaker went out again! During that 2 day, i was doing a lot of music, video, games . But i noticed things get really glitchy during keyboard clicking and and snoozing off the alarm.
So i'm pretty sure the G1 speaker is dead again. So i went on ebay and bought a brand new OEM speaker for the HD7 for 4 bucks (G1, G2, HD2, and some other models use the same one. Check the picture). 3 days later and another trip to the inside of the phone, It sounded loud and clear again. This time i completely avoid the alarm and keyboard clicks. I have got sound for almost 2 month now.
So if you don't have sound. Hold the phone to your ear and play something. If you hear hiccups, little sound, or static coming out then it's not a software problem. Replace the speaker and avoid using the alarm and keyboard clicks.
Hope this solve your problem.
this happened to mine for a while until eventually it gave up and had to be returned to be fixed... luckily it was 11 months old and still in the initial 12 month warranty... speaker replace and now all is fine.
If yours is going and it's still in a warranty period, I'd return it to where you got it from.
"The Fonz" Method
Not a real great fix, but I fixed my wife's phone by hitting the top of the backside of the phone pretty hard with the palm of my hand (or set it down hard on a table). It was working for a few weeks and we were sitting at the dinner table one night and I set it down, and it worked for a second. Then I thought, "Maybe if I hit it harder it will come back on." And it worked! Probably a loose wire or something.
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Codazzle said:
Hi Forum,
I orginally posted this topic on the man Q and A board but it was buried quickly with no response. Perhaps this is a better venue to ask.
My phone is roughly a year old, and today I ran into a weird and potentially phone killing problem
I received a few phone calls from my girlfriend today, the ringer rang loud and clear, but I heard no sound from my ear piece. After a few "Hello?"s, I hung up thinking it was a bad connection. Upon seeing my girlfriend afterwards, she said she heard me on my end. So I got her to call me again and I tried to use speaker phone, and I could hear her fine.
Doing some research on google, I only ran across one other person who had this problem, and upon seeing this, I tested my music player, (as theirs didn't work), and mine doesn't work either
This other person said the problem resolved itself a day later.
In short, my ear piece has no sound during a phone call and my media sound doesn't work (though it works w/ headphones.) My notification sounds and speaker phone DO work, as well as my alarms
Do the notification and speaker phone speakers come from a different place than media and ear piece speakers?
Do I have a software issue? I tried the "push the speaker down" solution but to no avail
Should I wait like the other person?
Any suggestions?
Thanks forum!
Click to expand...
Click to collapse
I had nearly the same issue, except mine got to the point where the speaker phone didn't work either. Music played fine, phone calls stopped working. I went through a lengthy process of accidently deleting everything I had on my phone, which lead me to buy a USB Jig, install the stock ROM and it worked perfectly. I would suggest trying this before you try and physical fixes on your phone.
Thanks for the suggestion SGT_Watkins
I am an absolute noob when it comes to this stuff. So it took me a while to even figure out what you were saying
BUT, after a whole night of reading and flashing it WAS FIXED!!!
I am quite tempted to phone Samsung and give them a piece of my mind after they told me some hardware was defective even though they clearly weren't listening to what the problem was
Thank you again!
How did you solve this?
I have the EXACT same problem on my Galaxy Nexus. I've wiped it, tried different ROMs, kernels... Nothing solves it! It's like there's a persistent software problem that survives flashing and even battery pulls.
My phone had this same issue not long ago. It was after I had used some headphones for about an hour. I work in a paper converting factory, so I assume some dust was packed in the headphone jack and made the phone think something was plugged into it. I turned my phone upside down and used a paper clip to scrape it all out (compressed air may have been safer). After a few tries, all sounds were working properly again.
Sent from my SGH-I897 using XDA
So I recently rooted my phone and installed CWM and currently am using a Nandroid backup of the Tmobile Stock ROM. Here's my issue: The microphone doesn't work when making phone calls. I'm trying to figure out if it's an issue with the phone itself or if I did something when I rooted/flashed a rom. The speakerphone microphone works but in regular calls, nothing gets picked up by the microphone. Any ideas?
alexsaidtome said:
So I recently rooted my phone and installed CWM and currently am using a Nandroid backup of the Tmobile Stock ROM. Here's my issue: The microphone doesn't work when making phone calls. I'm trying to figure out if it's an issue with the phone itself or if I did something when I rooted/flashed a rom. The speakerphone microphone works but in regular calls, nothing gets picked up by the microphone. Any ideas?
Click to expand...
Click to collapse
I think we have the same issue. Here's my thread regarding my problem:
http://forum.xda-developers.com/showthread.php?p=41872872
People on the other line say my voice is very muffled and distant. And I also don't hear anything on the right side when recording a video. It must be a defect with the bottom microphone. I wish there was a fix rather than having to get the phone replaced.
jpzsports said:
I think we have the same issue. Here's my thread regarding my problem:
http://forum.xda-developers.com/showthread.php?p=41872872
People on the other line say my voice is very muffled and distant. And I also don't hear anything on the right side when recording a video. It must be a defect with the bottom microphone. I wish there was a fix rather than having to get the phone replaced.
Click to expand...
Click to collapse
hi, I also same problem, I went to the dealer and they replaced the phone.
stempox said:
hi, I also same problem, I went to the dealer and they replaced the phone.
Click to expand...
Click to collapse
Thanks for the reply. Is your new HTC One working correctly now? Clearer sound on calls and records both left and right channels of audio?
Also, you said you went to the dealer to get it replaced. I ordered my phone from T-Mobile.com and they said I would have to mail it in first and then they'd mail me a replacement. I wish there was an easier way.
jpzsports said:
Thanks for the reply. Is your new HTC One working correctly now? Clearer sound on calls and records both left and right channels of audio?
Also, you said you went to the dealer to get it replaced. I ordered my phone from T-Mobile.com and they said I would have to mail it in first and then they'd mail me a replacement. I wish there was an easier way.
Click to expand...
Click to collapse
I went today, and for the moment it seems to work okay, I brought my phone directly from the dealer, and they replaced me with another new phone.
It's definitely an issue with my bottom microphone because when I make a call using the speakerphone, the other caller can hear me perfectly, since the speakerphone mode uses the back mic. But regular calls using the bottom mic sound awful.
Has anyone been able to get a replacement that has resolved the microphone issue? I just bought my HTC One from T-mobile a little over a week ago and I'm debating whether or not I should return it to the store to get replacement(which may have not solve the issue) or to send it to HTC through product warranty and hope for them to repair it.
I've got the exact same issue here in Australia, just the last few days when I make a call the person at the other end can hardly hear me but when I put it on speakerphone its fine. Looks like I'll have to return it. I bet I don't get a replacement. Over here the phone has to be sent back to be fixed. I had terrible issues with my Galaxy S3 that was finally replaced after being sent back twice. Thought my luck would change with the One but looks like that isnt the case. Very frustrating.
Can anyone shed any light on this issue yet? Mine messed up out of nowhere... Went to a concert a week ago and recorded a video and it sounded fantastic, a week later however, when I record a video all I get is very loud static. Same goes with voice calls. If I set it to speakerphone they can hear me fine. Idk whether to contact HTC or AT&T I have the insurance + warranty.
Any help would be appreciated. I don't really wanna flash or root it yet because of warranty issues and what not.
iMammoth said:
Can anyone shed any light on this issue yet? Mine messed up out of nowhere... Went to a concert a week ago and recorded a video and it sounded fantastic, a week later however, when I record a video all I get is very loud static. Same goes with voice calls. If I set it to speakerphone they can hear me fine. Idk whether to contact HTC or AT&T I have the insurance + warranty.
Any help would be appreciated. I don't really wanna flash or root it yet because of warranty issues and what not.
Click to expand...
Click to collapse
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground with the otter box on. I had my carrier send it out for repairs and the replaced the flex board and the bottom speaker and mic and since I've gotten it back, I have no more issues with static on my phone calls.
However, I am getting a lot of complaints of people not hearing me when I speak or it sounds like I'm too distant. Now I'm frustrated.
nKiwan said:
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground with the otter box on. I had my carrier send it out for repairs and the replaced the flex board and the bottom speaker and mic and since I've gotten it back, I have no more issues with static on my phone calls.
However, I am getting a lot of complaints of people not hearing me when I speak or it sounds like I'm too distant. Now I'm frustrated.
Click to expand...
Click to collapse
Hmm did it cost you any money (if you don't mind me asking)?
HTC wants me to ship it out and I haven't contacted AT&T about it yet.
Idk what the better choice would be!
I'm glad your static issue is gone though! It's very frustrating to not be able to make phone calls on my cell phone...
iMammoth said:
Hmm did it cost you any money (if you don't mind me asking)?
HTC wants me to ship it out and I haven't contacted AT&T about it yet.
Idk what the better choice would be!
I'm glad your static issue is gone though! It's very frustrating to not be able to make phone calls on my cell phone...
Click to expand...
Click to collapse
It didn't cost me anything as it was under warranty. I got the phone the day it was released.
I'm not sure how it is in America, but I'm with Rogers and they deal with all repairs. So, they sent my phone out to HTC and had it returned to me at no cost.
To be honest I don't even know how it works here either. I've never had to send a phone back.
It's seems as if I can go through HTC directly or through AT&T.
Looks like im going to have to do some research!
Same problem, just crept up out of nowhere. Speakerphone works during calls, but callers tell me I am going in and out, so I was like, what. I tried to record a video right next to my tv, no audio. Hmmm, opened voice recorder and I was yelling into phone and it came out almost silent. Voice search is also useless unless I scream at my phone, that's what really started this whole thing wondering what is going on as I really do use Now for alot. Owned phone from day one, 64 GB ATT model. What gives.
nKiwan said:
I had the same issue with the loud static through the bottom mic but mine was from dropping it no more than 3 feet from the ground
Click to expand...
Click to collapse
I dropped my phone from literally four inches above a hardwood floor - EDIT - possibly relevant detail - I dropped it while in the act of recording video - and had serious static issues immediately after that.
Before sending it in for repair, I tried gently rapping it a few times in various ways ( see http://en.m.wikipedia.org/wiki/Percussive_maintenance ).
I also experimented with recording a few really loud sounds thinking some kind of automatic gain control on the dual membrane mic may have gotten stuck at an extreme value.
One way or another the problem went away and never came back. I consider myself lucky.
Sent from my HTC One using xda app-developers app
I just called HTC and they have basically told me I am out of luck and aren't going to do a thing for me. I purchased an unlocked AT&T HTC ONE brand new for 800 ish dollars. Since I am in Canada, that's their loop hole I guess. Either way, I don't care what country I'm in, I paid 800 for a product that clearly has a hardware issue.
SHAME ON YOU HTC, ILL NEVER SUPPORT YOUR PRODUCTS AGAIN!
Mbuxx said:
I just called HTC and they have basically told me I am out of luck and aren't going to do a thing for me. I purchased an unlocked AT&T HTC ONE brand new for 800 ish dollars. Since I am in Canada, that's their loop hole I guess. Either way, I don't care what country I'm in, I paid 800 for a product that clearly has a hardware issue.
SHAME ON YOU HTC, ILL NEVER SUPPORT YOUR PRODUCTS AGAIN!
Click to expand...
Click to collapse
This is how I fixed mine.
Start the recording app, you'll see that the visualizer indicates that it is recording sound, it's the static.
now grab 2 bristles from a toothbrush and gently stick them in the bottom mic
rotate them gently, you'll notice the visualizer getting smaller if you're doing it right, means less static coming in.
do this until the static is gone. worked for me, took 5 minutes.
Same Issue
I am having the same problem now. My phone is one month old and it was working fine and then i rooted the phone two weeks back it still was working fine and then today suddenly i didn't hear anything when my friend called me thought it to be signal issue then it happened same with every one of my calls. Do i have to unroot and lock my boot loader before i take it to HTC or at&t?
Possible Fix
Hey all,
Here's what I did to fix my Sprint HTC One
I went into system --> build.prop
I changed persist.audio.handset.mic=digital to persist.audio.handset.mic=analog
Reboot
This solved my issue after I've tried many things. Here were some temporary fixes that worked for me before I found this permanent fix:
Screaming into the microphone for around a minute. After that, the rest of the call seemed to work. Note: The microphone is on the bottom, underneath the bottom speaker.
Covering the second microphone that's on the BACK of the HTC One (you'll see it in the top right). That helped as well.
I hope this helps someone.
Cheers.
I too had a problem after about six months... No one could hear me when I spoke into my phone. So I took a needle and carefully put it in the small hole in the bottom, scraping against one of the sides - and voila: up came some pocketwhool (is that the word for that hairy dust that comes out of nothing in the pocket all the time...?)
The microphone has worked perfectly ever since... ??? ?
Hello there,
I have a HTC one which I bought 2months back. It was working perfectly fine till recently I started facing a big problem during calls. When I am talking on phone I can't hear the other person neither can the other person hear me. The sound won't even work in speaker mode, also I can't hear to music. I don't want to get my phone repaired cos I hear they don't fix the phone right when they repair it. Is there a way I can get a DOA certificate for the phone. Please suggest fixes if any. I love my phone too much.
Thanx in advance