I am the happy owner of a newly Galaxy Tab
and am subject to a rather annoying problem!
Once my tab in hands, I undertake a full exploration of the unit
and all tests relating thereto (installation of
various programs, GPS, ...) Everything seems to be perfect!
But ...
I continue my tests and installs a game, known as
compatible with Tab (Angry Birds), the installation
goes without problems.
The problem arises when opening the game, screen
remains as frozen (freeze?) and reboot th Tab after
few seconds ....
It happens the same way on all the games
I have tested!
In wanting to see my pictures taken with the camera,
unable to open the gallery! The screen also freezes the Tab
!
I fear a hardware problem on my tab and can already imagine
having to return to the SAV
Has anyone ever encountered a similar problem with
Tab or its there a suggestion to solve this problem?
Any help would be greatly appreciated .
That both sounds very annoying as well as a problem I haven't personally heard before. I'm not sure, but you may have a faulty unit.
I'd try a factory reset. Go to Settings>Privacy>Factory reset and wipe the data. It will NOT touch your sdcard. See if it works. If not its the Tab it self.
that problem my friend, you are 1 of 25 lucky people out there with Hardware Faulty chipset. Some friends works for Best Buy and local cellular shops, are getting similar problems. No one know exactly why the problem happens.
I would just bring it back to shop you purchased and ask for refund NOT exchange. Cause exchange are likely to get one of few similar problem devices.
First of all, thank you for helping me to solve this problem.
At begining of story, when i first have my unit and discover this issue, i've tried to do a factory reset and a data wipe but nothing better ..
Then i attempt some flashings on the unit, i tried different firmware (JJ3, JJ4, JJ7, Roto JME, Roto JMI) but problem remains the same.
Like Chainfire, i think of a faulty unit.
I'm currently under JJ4 and don't know what was the initial firmware on the unit when i bought it, do you know i will have some problems if i bring it back with another firmware to the shop ?
Don't know aout your particular shop, but when i had a problem with my first unit here in the UK, i took it back to tesco on RotoJMEv4
Got another new unit and walked right out of there with no probs
Yeah just tell your problem then leave it there, they don't really check.
I had a similar problem with my I9000, it was rooted with custom ROM but they just took and it and fixed the problem... well in your case they will just replace it most probably...
You right, spandsbab ,
i decided to bring it back to my shop and they gave me just another, working one.
All is working great on this one
Related
Hi everybody,
Today I experinced a very strange problem with my Diamond (for the second time):
During a phone call ,suddenly the diamond shuts off and the only possible thing to do was a soft reset.
The on/off hardware button did not work.!!
Did anybody experience such serious problem ?
Thanks in advance
P.S :ROM 1.93 (coocked) and Radio 1.00.25.08
yes me too..
my htc TOUCH diamond is all working ok EXCEPT IT resets itself during making and receiving calls, at least once a day
and then i have to wait for it to boot up again
it is really embarasing for me as the people who i talk to think i purpofefuly hang up on them
i dont know what is the problem, i have good reception, (t-mobile - Macedonia)
everything else with my diamond is working flawlessly
but this auto reset during calls at least once a day, and sometimes the inability to answer incoming calls no response from the touchscreen
can someone advise me if anyone of you run into this problem sometime?
i am afraid if it is hardware because theyt are not good service technicians over here, i am afraid to give it to them, cause they will return it scratched or something worse. no good experience with repair sevices here.
as for the firmware i have the standard updated firmware from the htc site of july 2008
please advise any software solution?
and help will be greatly appreciated
best regards..
Jap, had the same problem (check my problem thread http://forum.xda-developers.com/showthread.php?t=424648 ), amongst others. I had o2 return it to HTC. This was 10 days ago. I'm still waiting for my repaired phone. As soon as I get it back and an error report is submitted to me I will let you know what was wrong. The problem is pretty serious and I doubt that it's just a software problem.
I assume the best thing to do is to return the phone
it will not be a new phone, returned from service
i paid 500 euros brand new for this device 2 weeks ago
and it started resetting itself during calls the second day i bought it..
I have done a reasonable amount of searching on this and have not found anything specific to my problem so figured I should post a question.
I have an issue with my Dimaond when it gets hot generally either using Wifi or Phone Data connection that the screen goes out. Basically everything goes to the left side of the phone so if you hit the Task Icon in the top right corner you get the Start Menu. Phone is basically useless at this point and you have to wait for it to cool down. Has happened since day one and is generally worse when using it when charging. I was watching Utube on it the other night 5min video while on AC charge and it went out. I am running Dutty 2.5 Rom and 25.07 radio have tryed 25.08 and 25.05 no difference was happening when the phone had orginal HTC ROM as well. Also will happen on a long call if the screen is on.
Basically feel issue is hardware related and maybe faulty screen still under warrenty so wanted to know peoples opinion on weather I should send back. Problem is will take a couple of weeks and I don't really wnat to wait that long if I can help it. Also assume it would be best to flash standard ROM back, should I do anything with HARDSPL eg should this be changed back as well if I send it back.
And before anyone says it I have tryed searching this topic and have found lots about HOT dimaonds but nothing related to screen going out at the same time :-(
Thanks
I had this issue in my JasJam (Hermes) whre the screen would simply go white after a while of use and I would have to leave it for a while for it to work again.
Unfortunately it sa hardware issue and you should claim a warranty repair on it
I can't see how this could be a software problem so I figured it must be the screen eg hardware related. Would be nice to know if anyone has had the same issue with a dimaond... Seems we may be spending some time apart, just hope it doesn't take long to fix..
I've had the same issue
http://forum.xda-developers.com/showthread.php?t=428976
My first device had been replaced recently (i.e. today) by my network provider (o2) and the new device seems to work without any problems now even if it's "hot".
(i.e. default screen adjustment + creating heat by activating the phone, wlan, bt + recharging it)
I sent an email to HTC regarding the fault and they said it would have to go back for a warrenty repair. I brought it through a resellar so has to go back to HK from NZ so will be away three weeks uurggghhh... Just seems odd I don't have any physical damage on the screen but hte problem has been around since day one as I remember having the problem the first day I got it. Juyst seems to be getting worse and is easily reproduced by usiung utube over wifi gets hot and it is all over. Just wondering if I should put an offical ROM from HTC back on the device before I send it back as I currenty am running Dutty ROM, what do you think....
i put the original rom back on and they still found out the the rom had been flashed, and would not repair on warranty
yep, i also asked about this problem
http://forum.xda-developers.com/showthread.php?t=438733
there are some youtube video's of how the phone behaves
my phone seems to do it less frequently since stopping using panosha's rom
im using alpha zero 7 at the moment..
i've also noticed that it isnt necessarily a heat issue, my phone does it completely at random
yesterday i found though, that when the phone did the alignment issue, i gave it a good shake.. and hey.. its all aligned again?!
maybe it was just a fluke, it hasnt freaked out since..
holding thumbs
Hey,
I also have the same screen problem, but my Alignment goes to right.
If I press on the left side, a press on the right side is recognized.
Good to know that Im not the only one with this problem.
greets doena
I got my phone back a week ago replaced the screen has been away for over two months, complete disaster, anyway all sorted now and I have not had the problem since....
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Minus-1 said:
I had this exact same issue (out of the box).
It was a hardware fault and I exchanged it for another one.
Haven't had any problems since.
Click to expand...
Click to collapse
Hardware's fault ? Most likely not. I will give u an example of why I think it was software related. My device ran hot as well but I simply switched roms and now it's the complete opposite. Your most recent device most likely come with a different Rom in the phone.
Hello
I have a diamond htc rom 1.93.412.1ESN since I bought the unit come with serious problems with the display on the screen of alignment "Alinear pantalla" in system menu. Who here has or has the same problem, I already hard reset several times but not resolved, will defect in the unit? can you help me?
* Forgiveness by basic English, I am Chilean living in brazil
are you having a similar problem to this?
http://forum.xda-developers.com/showthread.php?t=438733
i've got the same problem.
When i align my screen it's ok buth 1 hr later when i put my stylus at the lower half of the screen its perfectly ok buth whe i put it at the top the presspoint is allways 1/2 a cm higher then my stylus.
so i have to do it several times a day
That is defect, I had that problem with my 2nd diamond. I tried several different ROM but the problem still there. So I returned it and get a replacement. My new one is perfect.
i had the same problem, i phoned htc who advised flashing with a orange uk, rom, then send to them if it didnt work
flashed it, same problem, so sent it in
just got an email, saying the warranty is void due to the rom being flashed
has anyone got a repair report for this issue
as my only recourse now is to get them to repair under the sales of goods act , as this is a hardware fault and their liability to fix
it is down to them to prove it was not inherantly faulty at the time of sale, but would like as much info as i can get to show that this is a hardware issue that has been experiance by other users
My tilt recently has been acting rather strange, and I'm not sure if its the radio or not. The phone keeps on gaining and losing signal, and cannot figure out why. At first I thought it might be a software problem, but I updated the rom to the newest official release and that did not fix the problem. Does anyone have a suggestion? The problem isn't reception, I've never had this trouble until recently, has always worked fine in this area regardless of weather / other.
not sure if it's the same issue...
I had the problem few weeks back..
my tytn would be having no signal at times..
I nid to go to Comms Panel and off/on the Phone.
after few days, encountered no SIM Card detected error.
hard reset and changing ROMs, including stock ROM didn't help.
now it's being repaired..
hope to get it back soon.
its horrible that you mention that, my warranty literally ran out about 5 days ago . However, based on the fact that I've done just about everything I could on the software end, I think it might be hardware (even though I haven't really even put this phone through any trauma whatsoever). The radio part of the phone....does anyone know which specific part that is? I don't remember seeing an individual radio in the disassembly, so I assume that it is on one of the boards. Does anyone know which one specifically?
mine was subjected to a few drops on the floor hehe..
but it was ok...
it was only recently that I encountered those issues...
if U can try get hold of the tytn II assembly/dis-assembly pictures, U might be able to remove the antenna pcb/board...
I only cleaned the metal connectors at the antenna board area.. no joy..
Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different firmware(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Update:
I found sth strange about the call issue by chance: when I lock the screen maybe for more than 5 mins,then wake it up and make a phone call soon,the receiver can't work every times.However, when I put it into use(light the screen) for more than 3 or 4 mins,and then the receiver works again during calls.
What I want to say is: maybe there are sth wrong with the cpu setting or the power management?
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
takooo said:
Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different framekworks(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Click to expand...
Click to collapse
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Product F(RED) said:
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Click to expand...
Click to collapse
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
Magik_Breezy said:
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
Click to expand...
Click to collapse
Yep!! Last time I had flashed the ripper rom and then I found this issue.First I thought it was the problems that come from the rom,but after several tries then I thought it probably due to the hardware issue that I cant solve....
Anyway,thanks for your suggestions!!
takooo said:
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
Click to expand...
Click to collapse
I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
Product F(RED) said:
I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
Click to expand...
Click to collapse
Ok,thanks a lot for telling me these!!! I've sent a email to the customer service and hope to get respond soon.Anything news i will update it.