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Well, I spent the last week or so having all sorts of creative fun with my new Captivate. Unfortunately, I was having the random shutdown issue, so I decided to remove SRE, SU, etc, using ODIN to restore my phone back to stock and get it exchanged for a new one.
I came home with my new phone today and proceeded to start the customization process all over. Before I did anything serious, I connected my new Captivate to my desktop, to both charge the battery and to sync with outlook using Kies.
With a full battery and my contacts loaded, I moved on the rooting and installing SRE. I then installed a bunch of apps, including ADW, ShopSavvy, and a bunch of games.
I then tried to get on the Market to download a few more apps. I forgot to 'emulate' T-Mobile to get around the AT&T censorship, so I fired up MarketAccess. I got an error message saying that MarketAccess couldn't get SU privs. That made no sense, since the phone was rooted, and SRE installed SuperUser. I downloaded the latest copy of Superuser and installed that. The SU problem was now fixed. (Turns out there was a glitch in the SRE I used. Designgears quickly fixed the zip file, but I was already using the glitchy one.)
Anyway, after loading a slew of apps/games, I plugged the phone back into the desktop to charge the battery some more. I got two error messages, one on the phone, and one on the desktop.
The phone complained that it was not on an 'idle' screen, since ADW was running. Since I had set ADW to be the default launcher, I used TitaniumBackup to temporarily uninstall ADW. (I couldn't figure out how to stop ADW and set TW back to the default.)
The desktop is more or a serious problem. I am now getting an info bubble saying that the USB DEVICE IS NOT RECOGNIZED.
The correct USB drivers are installed. I've used them to ODIN my previous phone back to stock. And they were working fine before I added SRE, ADW, etc.
I've uninstalled and reinstalled the drivers. Didn't help.
I tried USB Debugging, on and off. Didn't help.
I tried the age-old trick of unplugging the desktop and leaving it unplugged for 30 minutes. Didn't help.
So, here are my questions:
1) Does anyone know how to correct the DEVICE NOT RECOGNIZED error?
2) If not, is there anyway for me to restore the phone to stock without USB connectivity?
The phone still functions fine, just no USB. I was able to download the new SRE (with SuperUser fixed) using Dolphin browser. I then used My Files to rename and move the zip file to the root directory, and was able to install it fine. Is this same approach possible to restore to stock?
Thanks in advance...
Uninstall the usb drivers. Not sure what there called when kies installs it
fivebraids said:
Well, I spent the last week or so having all sorts of creative fun with my new Captivate. Unfortunately, I was having the random shutdown issue, so I decided to remove SRE, SU, etc, using ODIN to restore my phone back to stock and get it exchanged for a new one.
I came home with my new phone today and proceeded to start the customization process all over. Before I did anything serious, I connected my new Captivate to my desktop, to both charge the battery and to sync with outlook using Kies.
With a full battery and my contacts loaded, I moved on the rooting and installing SRE. I then installed a bunch of apps, including ADW, ShopSavvy, and a bunch of games.
I then tried to get on the Market to download a few more apps. I forgot to 'emulate' T-Mobile to get around the AT&T censorship, so I fired up MarketAccess. I got an error message saying that MarketAccess couldn't get SU privs. That made no sense, since the phone was rooted, and SRE installed SuperUser. I downloaded the latest copy of Superuser and installed that. The SU problem was now fixed. (Turns out there was a glitch in the SRE I used. Designgears quickly fixed the zip file, but I was already using the glitchy one.)
Anyway, after loading a slew of apps/games, I plugged the phone back into the desktop to charge the battery some more. I got two error messages, one on the phone, and one on the desktop.
The phone complained that it was not on an 'idle' screen, since ADW was running. Since I had set ADW to be the default launcher, I used TitaniumBackup to temporarily uninstall ADW. (I couldn't figure out how to stop ADW and set TW back to the default.)
The desktop is more or a serious problem. I am now getting an info bubble saying that the USB DEVICE IS NOT RECOGNIZED.
The correct USB drivers are installed. I've used them to ODIN my previous phone back to stock. And they were working fine before I added SRE, ADW, etc.
I've uninstalled and reinstalled the drivers. Didn't help.
I tried USB Debugging, on and off. Didn't help.
I tried the age-old trick of unplugging the desktop and leaving it unplugged for 30 minutes. Didn't help.
So, here are my questions:
1) Does anyone know how to correct the DEVICE NOT RECOGNIZED error?
2) If not, is there anyway for me to restore the phone to stock without USB connectivity?
The phone still functions fine, just no USB. I was able to download the new SRE (with SuperUser fixed) using Dolphin browser. I then used My Files to rename and move the zip file to the root directory, and was able to install it fine. Is this same approach possible to restore to stock?
Thanks in advance...
Click to expand...
Click to collapse
I had a similar problem and it turn out that Kies hosed up all my drivers...The only way I got it fix was by totally removing any trace of Kies and then uninstalled all my samsung drivers and usb drivers and then rebooted my pc. Then I reinstalled the samsung drivers and win 7 did the rest...
Well, I haven't uninstalled Kies yet. Although I have uninstalled and reinstalled the drivers from the ODIN thread. No difference.
I even uninstalled the ODIN referred drivers and tried the drivers directly from the Samsung site. Still no difference.
I'll go ahead and try uninstalling Kies and then the ODIN drivers, reinstall the ODIN drivers and see if that helps.
I've also ordered a new cable, since I've read a few threads on other forums where the problem was bad cables. I was going to go to AT&T and get a new cable, but they want $24.99. I just ordered a pair from Amazon at $3.99 each, with free shipping!!
Thanks...off to try ridding myself of Kies...
Well, deleting Kies (and associated drivers) didn't help!
After deleting Kies, I tried both the ODIN referenced drivers, as well as those from the Samsung site. Still not working!
I guess I'll wait on a new cable and see if that helps...
Okay, I think I'm in BIG TROUBLE here!!!
New cables arrived today, but they made no difference at all! Still getting the USB Device Not Recognized message. Doesn't matter if I plug the cable in while the phone is on and select any of the connection options (Kies, Mass Storage, etc.). It gives me the same message when I have Odin running and plug the phone in while holding the volume keys.
To further add to the problem, I tried installing the Odin referenced USB drivers on my wife's laptop which has never seen this phone or Kies. SAME PROBLEM!
I'm thinking there might actually be something wrong with the physical port on the phone. But this highlights my actual problem...
How can I return the phone (for the second time) when this phone has been rooted and is running SRE 1.2.1a ?!?!?
Apparently, there's no way for me to restore this thing to stock without USB.
Any ideas/suggestions?
Relax dude--I just got a captivate a few weeks ago, and have it working on tmobile.
For the drivers, when you plug your phone in, you're getting some errors. I know you uninstalled the drivers, but to double-check, open up device manager and see if there are any ! marks for the phone. Right-click and uninstall the entries. Also, you might try using a different USB port. I can only get my phone to connect using one of the 6 usb ports i've tried. Finally, and I don't know if these are the drivers for Odin, but I downloaded these drivers: SGH-i897_Captivate_USB_Drivers_5_02_0_2
When the phone connects, you might want to go to device manager, find the device(s), righ-click and and select 'update driver'. then, in the driver update window, pick 'manual' or 'let me specify location' and navigate to the unzipped SGH-i897_Captivate_USB_Drivers_5_02_0_2 file. Then, it should work.
Like I said, I have no idea if those are the drivers for odin...but I'm about to find out
I'd like to relax, but I think I'm dealing with a phone with a bad usb port...and since I've rooted, SRE'ed, etc., I won't be able to return it.
Anyway...
The driver you're using is the 'direct from Samsung' version, not the one for Odin.
Regardless, I've been through the exercise you propose...both with the Samsung and Odin drivers. When you attempt to manually install drivers, you need to point the installer to the ".inf" setup information file to use. The Samsung driver has three: SSADADB2.inf, SSADBUS.inf, and SSADMDM2.inf.
I get the following message when trying to use any of these three setup files:
The specified location does not contain information about your hardware.
Oh, and I've tried several different USB ports on the computer...both on my external hub and directly into the back of the machine.
Thanks for the suggestions, but still not working...
I'm really thinking I have a bad port on the phone...especially since trying the connection on my wife's laptop produces the exact same error.
Dam...
Still trying to find a way to restore the phone to stock without a USB connection...
i also have this "DEVICE NOT RECOGNIZED" on my sony x1.
Drivers
I was having trouble using the USB drivers from Samsung the one's you were using SGH-i897_Captivate_USB_Drivers_5_02_0_2. The computer didn't recognize the phone. If you havn't tryed these already give these a try. Well since I am new I can't post the url. Put these words together (forum.xda-developers com archive index.php t-730638)
superdog404 said:
I was having trouble using the USB drivers from Samsung the one's you were using SGH-i897_Captivate_USB_Drivers_5_02_0_2. The computer didn't recognize the phone. If you havn't tryed these already give these a try. Well since I am new I can't post the url. Put these words together (forum.xda-developers com archive index.php t-730638)
Click to expand...
Click to collapse
Not sure different USB drivers would help, but I went to the thread you show and tried to download the 32bit drivers. This is what I get:
{"error": "Invalid access attempt for this token"}
Oh well, thanks anyway.
I'm still thinking that the problem is hardware on the phone. I've tried four different cables, and three different computers. All show same problem of DEVICE NOT RECOGNIZED.
Still trying to figure out how to restore to stock without USB connection for ODIN so I can exchange for a new phone...
What are your USB settings on the device? Do you have debug mode enabled or maybe you've set the device to connect to kies right away which is producing errors on your PC. What versions of windows have you been trying to connect to? This sounds like a windows problem more than anything else.
No modifications, same error
I didn't make any modifications to my new AT&T Captivate, and I too am getting USB Device not recognized under any of the following conditions:
- drivers installed, no Kies
- drivers installed after Kies
- Kies installed after drivers
No response to any USB connection mode (Kies, mass storage, media player, PC INternet).
Only way to exchange files is to physically remove the SD card and plug it into my PC. Windows XP Professional.
By the way, which of the three drivers is the correct one: ssadadb2.inf, ssadbus.inf, or ssadmdm2.inf? Pardon my ignorance as to how this is supposed to work.
mukherji said:
I didn't make any modifications to my new AT&T Captivate, and I too am getting USB Device not recognized under any of the following conditions:
- drivers installed, no Kies
- drivers installed after Kies
- Kies installed after drivers
No response to any USB connection mode (Kies, mass storage, media player, PC INternet).
Only way to exchange files is to physically remove the SD card and plug it into my PC. Windows XP Professional.
By the way, which of the three drivers is the correct one: ssadadb2.inf, ssadbus.inf, or ssadmdm2.inf? Pardon my ignorance as to how this is supposed to work.
Click to expand...
Click to collapse
You should return your phone if it's new if you can't get your computer to recognize it when you have the correct settings and drivers.
Choose, mass storage. I use the drivers from ODIN, I also have to ones from Samsung's site but they are for Windows 7 64bit. Before you plug any Captivate into a PC for the first time you need to first change the settings to USB Mass storage or Kies will attemp to download drivers. Once you get your phone to mass storage windows should find the drivers. I am not sure, I am running Windows 7, I have an old desktop that runs XP, I could plug my phone in and check for you.
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Rhiannon224 said:
You should return your phone if it's new if you can't get your computer to recognize it when you have the correct settings and drivers.
Choose, mass storage. I use the drivers from ODIN, I also have to ones from Samsung's site but they are for Windows 7 64bit. Before you plug any Captivate into a PC for the first time you need to first change the settings to USB Mass storage or Kies will attemp to download drivers. Once you get your phone to mass storage windows should find the drivers. I am not sure, I am running Windows 7, I have an old desktop that runs XP, I could plug my phone in and check for you.
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Click to expand...
Click to collapse
The 2 folders I found that have the drivers are /program files/android/, .... and /program files/samsung. Delete these subfolders that have drivers in them.
Download this : http://www.megaupload.com/?d=N4GC49JL and unzip. In the folders inside (i386 and amd) there are uninstallers. Run whichever version is appropriate for you. If you have no drivers or it doesn't say to reboot, the main folder has a setup program. Run that to install the proper drivers. When you plug in to usb, it will now find these drivers.
Also, for me, ONLY the REAR usb ports work properly with this. Top, front, and ext hub ALL give issues.....
JayPhill89 said:
What are your USB settings on the device? Do you have debug mode enabled or maybe you've set the device to connect to kies right away which is producing errors on your PC. What versions of windows have you been trying to connect to? This sounds like a windows problem more than anything else.
Click to expand...
Click to collapse
USB is set to Ask on connection
Debug off or on makes no difference
All tests have been done on XP machines (3 different ones)
I'm all but positive this is hardware...
Thanks for trying to help!
Rhiannon224 said:
<snip>
FiveBraids
Settings--developement-- check debugging mode, this will allow you to open a command shell. Using SDK and ADB commands.
Download SDK online.
http://developer.android.com/sdk/index.html
Follow the installation instructions. This will allow you to use the command ADB download to get your phone into download mode. Kies screws my drivers so I don't use it.
Click to expand...
Click to collapse
I haven't tried ADB, but I'm not understanding how ADB would be able to connect when the connection to the computer is failing at the driver level. I guess I can give it a try tomorrow.
Thanks for trying to help!
What would REALLY help me is for someone to post a backup taken of a completely stock (ODIN'ed) phone using ROM manager. I'm thinking I could load that on the phone and then be able to return it for a new phone!
Any volunteers...please?
techmik67 said:
The 2 folders I found that have the drivers are /program files/android/, .... and /program files/samsung. Delete these subfolders that have drivers in them.
Download this : http://www.megaupload.com/?d=N4GC49JL and unzip. In the folders inside (i386 and amd) there are uninstallers. Run whichever version is appropriate for you. If you have no drivers or it doesn't say to reboot, the main folder has a setup program. Run that to install the proper drivers. When you plug in to usb, it will now find these drivers.
Also, for me, ONLY the REAR usb ports work properly with this. Top, front, and ext hub ALL give issues.....
Click to expand...
Click to collapse
Big thanks!
Just got my first Android device a couple hours ago (went from ATT Bold to Captivate), and could not get the phone to mount to my PC.... followed your instructions here and BAM! Perfect-o! I have now rooted....
OK, not sure where to go next... was thinking about just getting a new ROM flashed since I am totally stock at this point.... the fun begins!!!
jaxf250 said:
Big thanks!
Just got my first Android device a couple hours ago (went from ATT Bold to Captivate), and could not get the phone to mount to my PC.... followed your instructions here and BAM! Perfect-o! I have now rooted....
OK, not sure where to go next... was thinking about just getting a new ROM flashed since I am totally stock at this point.... the fun begins!!!
Click to expand...
Click to collapse
Great!! Glad it all worked for you. My next advice is, before adding anything READ A LOT!!! =) Decide what you want from the descriptions and issues you will see in the threads....
Happy modding!!
I didn't see, I just skimmed through bit did you try to put the phone in download mode and see if windows sees that (different drivers come in to play in download mode and none of the touch wiz stuff is running)? it would test the idea of a bad port.
then you can still always install linux and use adw from there, linux and macs don't need drivers. if that doesn't work, put insurance on the phone if you haven't already then drop it in the sink and get another one.
also I think although I don't know but I think adw may have something to do with it. and incorrectly uninstalling it. first put the phone in download mode then you can work from there on ways to fix that.
Sent from my SAMSUNG-SGH-I897 using Tapatalk
Ok, I've given up trying to get this to work. I'm 100% convinced this is a hardware problem with the phone!
I had another thread going, looking for a way to restore this phone (remove SRE, SU, etc.) without usb/ODIN so I could return it to AT&T. I've figured out how to restore it to stock and will be heading to AT&T in the morning.
Thanks to everyone for their patience and assistance!
My g1 isnt working with win 7.. I connected it but windows doesnt seems recognizing it...i installed android SDK manager, usb drivers from it but nothing happening....
any suggestion???
What isn't working? Are you trying to access sd card or ADB into the phone?
SD card: make sure to enable USB drive mode on you phone.
ADB: Set-up your SDK per numerous guides here on XDA or elsewhere. Download PDAnet to your computer, it will install required drivers (seems to be the best way around it). Make sure to enable USB degugging under development settings on your phone.
Good luck.
yup im tryin to access memory card but win 7 doesnt seem to recognize my fone, nothing happen when i connect my fone through USB...
n ya i enabled USB debugging but it dint work either...\and there is no Mount Option showing in fone either....
So there's nothing in the notifications saying "USB connected, Select to copy files to/from your computer?" Sounds like a bad cable/port/card to be honest.
I recently upgraded to W7 and it detected my phone and installed drivers automatically.
Hi Guys,
I have read all the threads and fixed for Kies but i am still stuck in a tricky situation. So far i have removed all files with extension greater than 16. Then formatted SD card to be sure.
Driver Recovery done through Kies, then rebooted the phone and connected it but still no go. Also i don't have any lagfix or different HomeScreen installed. It used to connect fine earlier but one fine day it just stopped working.
OS : Windows 7 64bit
Kies : Latest version 1.5.3.10103_100
The MTP Application on phone shows connected but the KIES keeps on connecting to the phone
Uploaded with ImageShack.us
The exact same thing keeps happening to me too. I just take the cable out and reconnect it immediately. Seems to work for me.
Sent from my GT-I9000 using XDA App
^^ Doesn't work for me
If i remove the cable and try to connect again then i get those MTP crashes. After that i have to remove drivers and restart the phone.
I have exact same problem.I fixed MTP loop issue,phone seems to be connected but kies still search for device. If i unmount internal sd,phone is stuck in mtp loop again. Odin is probably the only option,but dont want to lost garantee.
Sent from my GT-I9000
I am in the same boat
As last resort i will try wiping off all the data if nobody can come up with a solution for this.
I have also tried that (wipe,format SD) but without success...
Sent from my GT-I9000
Two things:
First, make sure your USB settings are set to Samsung Kies and not to "Ask on Connection" or anything else...
Second, I plug in my phone... wait for the PC to detect it, THEN launch Kies... don't open Kies until your PC detects the phone (you can verify by seeing if it shows up in File Explorer)
There is a bug with the MTP Application on our phones... going to be posting a thread about it shortly.
^^ Thanx for the help...
But this tip also didn't work out for me
My PC detected the phone just fine, but when i open KIES it never changes from the Connecting status
I've tried these tips:
-let Windows (7 32b) download all drivers
-reinstall Kies (5 times)
-manually install MTP drivers
-delete all files longer 16 characters (on both SDs)
-WIPE Phone and format both SDs
-Reinstall Kies drivers (automatically in left upper menu bar)
-connect usb and choose other connection like "mass storage" (after that kies recognize connection what is strangest thing)
-try 3 versions of KIES
...still same result.
Yup I know how all of you are feeling, I have the same problems too.
KIES really is nothing but a pain in the @SS!!
Just to add to the fixes that i have tried.
- Changed com port from 9 to 12 of GT-I9000 Device - Didn't Help
- Tried Connecting from 4 different USB Ports - Didn't help
Version of MTP Drives for windows 7 64-bit is (6.1.7600.16385) 6/21/2006 , can someone please confirm if this is the latest thing ? Also for those using windows 64-bit, if KIES is working then what is the driver version and date ?
Just loaded windows once again. Installed Kies and then updated Kies to the latest version. The version for use drivers it shows is 1.3.950.0. Before re installing windows I had 1.3.450.0 which I had downloaded from xda. Do you have winamp installed. Try removing it. I had a problem with it.
Sent from my GT-I9000 using XDA App
Unmount external. Format internal and mount internal. Than try it.
Sent from my GT-I9000 using XDA App
@david : I have already tried that, it didnt work . Thanx for the suggestion though
@fulcrum : Going to check drivers, will report back.
I feel your pain. I got it to work and did the upgrade. It worked great except it was 2.1 update-1 and it was that after. However, the phone works better. Go figure.
Sent from my GT-I9000 using XDA App
try this fix.
1)remove any external memory card
2)on your phone, navigate to the DCIM folder, and there should be a thumbnail folder.
3)delete all the thumbnail. files. they should have a white background.
4)connect to kies
@hennes : thanx for the suggestion m8 , we have already tried that ( its the 16 char limit thingy) .
Today i am going to reinstall my Windows 7- 64bit. If it doesn't work this time then i am going to abuse the chimps @ samsung FB page.
abhishek.vij said:
@hennes : thanx for the suggestion m8 , we have already tried that ( its the 16 bit thingy) .
Today i am going to reinstall my Windows 7- 64bit. If it doesn't work this time then i am going to abuse the chimps @ samsung FB page.
Click to expand...
Click to collapse
I like your spirit Abhishek. Have given them a piece of my mind too. Guess these guys on fb themselves don't know what's going on. Must be a guy just sitting on a pc and replying.
Sent from my GT-I9000 using XDA App
abhishek.vij said:
@hennes : thanx for the suggestion m8 , we have already tried that ( its the 16 char limit thingy) .
Today i am going to reinstall my Windows 7- 64bit. If it doesn't work this time then i am going to abuse the chimps @ samsung FB page.
Click to expand...
Click to collapse
@Abhishek...I had the exact same problem.
I tried this method and it worked:
1. Go to Device manager.
2. You'll most probably see a problematic device --> GT-I9000.
3. Uninstall drivers for that device while your phone is connected to the PC.
4. Disconnect your phone and reconnect it in Kies mode.
5. Let windows search for the drivers and install them.
Once the installation completes successfully, your phone will be detected by Kies.
In case windows is unable to find the updated drivers, try installing them manually.
Hope this helps...
Abhisnek: I deside to put FroYo to my device trough odin and it works great.Im running on Doc FroYo right now.Result in quadrant are more than 200 points higer and it fixed many issues. If your phone have recovery than i recomend you do that too.I dont need kies any more.
Sent from my GT-I9000
I've had this phone since its launch, but I'm now encountering this strange problem.
While I can get into Download Mode without difficulty, I have an issue with connecting it to my PC. While it'll pick it up fine while the phone is in recovery or normal modes, DL mode causes it to give me this error, thus blocking Odin and my chances of returning it to stock.
I desperately need to flash my way out of this battery-draining and unstable OC/UV kernel, but Odin won't recognize it because Windows won't recognize it.
I am using Win7 x64 and WinXP x86, both with appropriate drivers and both not working and having the same issue.
CWM is similarly failing to work, producing a "failed to chown" something or other. Is my phone basically gone at this point?
My suggestion is to reinstall the drivers for the device and if cwm is not working right then use rom manager to install another version of it and if that doesn't work im pretty sure in the development section u can dl the update file with cwm on it
Sent from my SAMSUNG-SGH-I897 using XDA App
I've done the former, I'll try the latter after work today.
Sent from my SAMSUNG-SGH-I897 using XDA App
command symlink
calling command set_perm_recursive
E:Can't chown/mod /data/
(I/O error)
E:Failure at line 69:
set_perm_recursive 0 0 0777 0777 DATA:
Installation aborted.
Failure at line 6:
install_zip SDCARD:/Perception-Build-8-non-oc-uv.zip
Here's my error message from CWM. This is after reinstalling both ROM Manager and CWM. This is preceded by a million "command symlink" commands, leading me to believe that something is failing to work here.
Aus_Azn said:
command symlink
calling command set_perm_recursive
E:Can't chown/mod /data/
(I/O error)
E:Failure at line 69:
set_perm_recursive 0 0 0777 0777 DATA:
Installation aborted.
Failure at line 6:
install_zip SDCARD:/Perception-Build-8-non-oc-uv.zip
Here's my error message from CWM. This is after reinstalling both ROM Manager and CWM. This is preceded by a million "command symlink" commands, leading me to believe that something is failing to work here.
Click to expand...
Click to collapse
If ur trying to flash a new rom I've had this problem before the reason it isn't working is u need to flash back to stock first before u can install a new rom but it will work if u want to flash the same rom over the one u have something to do with the kernel I believe not quite sure but the way I've fixed that is to flash back to stock before flashing a new rom
Edit:::: or u need to disable lagfix by putting a file in ur root folder named disable-lagfix
Sent from my SAMSUNG-SGH-I897 using XDA App
okay thanks unhelpful guy
if you read his original post, he can't get his pc to recognize the phone in download mode. big problem.
same problem i've got.
Have your tried different usb ports. If you are using a pc try the port in the rear of your tower.
Are you using oem usb cord?
Have you tried running odin as administrator
Where did you get the drivers from
Sent from my SAMSUNG-SGH-I897 using XDA App
I've had this happen and I was pissed. No matter what I did, my computer would not see this phone and the phone was bricked with cognition. So I don't know exactly what I did BUT this comes close. Uninstall keys and go to control panel and unistall any samsung drivers. Restart computer. Install only the samsung drivers found on the samsung support page at the official samsung website. And then try putting it in download mode again. I seriously spent 7 hours on getting this to work. If this doesn't work.then you need to find the right drivers. I know there's like 3 different driver packages and kies that have the ring one, but some just completely mess you up. So.find the right one with the right drivers. Good luck! Oh and have patience, that's key.
Sent from my SAMSUNG-SGH-I897 using XDA App
Okay, I'll take your advice. I thought I tried every combination of installing and uninstalling until I nearly ripped my hair out. I tried patching the GPS and it totally boned all GPS functionality, so reverting to stock is apparently my only option... and my phone isn't recognized in download mode. So I guess a few more uninstalls and restarts and we'll see if I blow my brains out today...
Yeah. I just uninstalled Kies, Samsung Drivers, and Samsung New PC Studio. I rebooted twice, and then reinstalled the drivers (from the OP, which are identical to the ones on the Samsung site) and rebooted.
Guess what? No effing luck. Nothing shows up in Odin (remove battery, run odin, plug cable in, plug phone in, return battery and enter download mode) and my taskbar tells me that "A USB Device has malfunctioned and is not recognized."
What the HELL is going on? There are several people with this problem and nobody seems to have an answer that isn't "buhhh you have the wrong drivers."
I had this issue, used a different computer and it worked. I did have to try multiple drivers to get it to work though.
What usb jack are you using
Have you tried running ofin as administrator
Sent from my SAMSUNG-SGH-I897 using XDA App
CHECK OUT THIS POST FROM SteveVHT ON THE ANDROID FORMS:
Had this problem this past week.
You need to uninstall all Samsung software and drivers completely. Do this the normal way through Control Panel.
After that, you need to go into your registry and delete all Samsung folders.
You open up Regedit in Windows
Then go to HKEY CURRENT USER, Expand that (+), expand Software
and delete the Samsung folder
Do the same for HKEY LOCAL MACHINE
When you simply uninstall Samsung stuff, it leaves a bunch of junk in the registry of the computer even after uninstall.
Reboot the computer with no phone attached.
Download the Samsung update from Sprint
http://www6.sprint.com/downloads/samsung/executables/SamsungMoment_Update.exe
Install the updater. After its installed, right click the SWUpgrade and run as administrator....Follow all on screen instructions, and you should be good.
If you do not need the updater, then you can skip the software install and just download the drivers for the phone from the SDX forum. Just do a search.
But I suggest you do it this way, it was the only thing that worked for me...
Running Windows 7 Ultimate 64
Hope this helps
Steve
Click to expand...
Click to collapse
I'm trying it right now.
edited:It was for a Samsung MOMENT, but imagine a company flubbing two series of drivers the same way.
FFS
it's still not working
Same problem here. Windows 7 will not detect my phone in download mode. I have tried every set of drivers out there. Detects it in regular (mass storage), and USB debugging mode though.
jtdroid said:
Same problem here. Windows 7 will not detect my phone in download mode. I have tried every set of drivers out there. Detects it in regular (mass storage), and USB debugging mode though.
Click to expand...
Click to collapse
If you are using a pc, are you using the rar usb port
Sent from my SAMSUNG-SGH-I897 using XDA App
Tried all 4 ports on the back of my computer
delugeofspam said:
FFS
it's still not working
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Click to collapse
mcord11758 said:
If you are using a pc, are you using the rar usb port
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
I believe if you right click odin you can run as administrator. Some say this has helped
Sent from my SAMSUNG-SGH-I897 using XDA App
I don't believe this to be a problem with Odin (even though I tried that method). Odin picks it up perfectly fine while in USB debugging mode. Windows simply will not pick it up when it enters download mode.
Any other mode Windows will "chime" when the phone is connected. Download mode doesn't do anything. No sound, chime, icon, nothing....
mcord11758 said:
I believe if you right click odin you can run as administrator. Some say this has helped
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Did you try deleting all drivers then going into download mode and letting windows install the drivers by itself?
Sent from my SAMSUNG-SGH-I897 using XDA App
goob1284 said:
Did you try deleting all drivers then going into download mode and letting windows install the drivers by itself?
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
You know, this might be the only thing I haven't tried.
Here goes.
Edit:
Exactly the same megafail.
Hi everyone,
I have an AT&T Captivate SGH-i897 (2nd hand) and i can't mount the phone to my laptop (winXP 32bit). When i plug in the cable to the phone and then the PC i get the "device not recognized".I've donwloaded the Samsung drivers from the xda wiki page and extracted them and tried to update the driveres via Device Mng ,but didn't work.Also dl'ed the Samsung drivers 5.0.x instaled ,and still nothing.USB Debugging is on...
So to recap,my top can't recognize the phone('s internal sd card) so plz help ???????
Try this, go into usb settings and choose "mass storage"
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
install kies
I would also recommend trying to fully uninstall all the drivers that associated on your pc with your phone (samsung or otherwise), and then reinstall the drivers before you plug in your phone. Then try to reconnect.
Just covering the basics. Assuming your phone is working correctly.
You have tried multiple USB ports on your computer, particularly those on the back if it's a desktop.
You have installed correct drivers (x86 or x64)
" for the correct operating system.
You have uninstalled the drivers before trying to reinstall.
You've tried to get Windows/ Mac to find them online (assuming you're using versions of OS that support doing that)
You've first tried Kies mini before full version, uninstalling in between. (Kies full version isn't supported for US, there are workarounds, but that's a different discussion)
On the phone you tell the phone to connect 'USB storage' (from the pull down menu after connected or in the settings)
I too am having problems with USB connectivity on a notebook with Win7/64. The usual failure mode is Windows not recognizing the USB device. I have followed ZBigT's basics, step by step and still cannot connect.
FWIW, my registry is awash with Samsung entries, some of which cannot be deleted.
I've even tried the AIO Toolbox application (to install the 64 bit drivers) to no avail.
Any other tips?
Is usb debugging turned off?
o hey guys sry for keeping u waiting,
i menaged to install ginger ,
the problem was my lap....rusty old bucket!!!!
had my friend come over with his lap and it worked like a charm ,
the problem is now i need a new one ;(,
damn
mrhaley30705 said:
Is usb debugging turned off?
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Click to collapse
Yes. Still no love. Have tried:
usb_drivers_GalaxyS_x64
SGH-i897_Captivate_USB_Drivers_5_02_0_2
mini-KIES
Kies
AIO
uninstalling reinstalling each time
When I plug in the Captivate, any of 3 USB ports on the laptop, Windows gives the "Unrecognized Device..." message.
Go to settings/about phone. Look at the very bottom to see what rom you are running.
mrhaley30705 said:
Go to settings/about phone. Look at the very bottom to see what rom you are running.
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Click to collapse
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
mabovalu said:
Paragon RC6.0
FWIW, I also have a Win7/64 desktop with the usb_drivers_GalaxyS_x64 installed and that works fine; can connect see "drives", use ODIN, adb commands etc.
It just the notebook, which I would like to be able to use to connect, especially when I travel, which has issues.
Click to expand...
Click to collapse
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
mrhaley30705 said:
Check in program files for a Samsung folder. There may be remnants from old drivers that need to be manually deleted.
Click to expand...
Click to collapse
Thanks for sticking with this. I was able to connect. I as focused on the Registry remnants, but your advice to clear out the Samsung folder in Programs worked. Thank you.
Additional comments: I am now running the Dlev ROM, it's OK, but when I plugged in the USB cable, just to the phone, it launched the Alarm Clock app! So I deleted that.
Then on the first of my four USB ports I got a USB driver failure to install, then the Windows Unrecognized USB device on ports 2 & 3. On port 4 it worked. (This is a Lennovo/Thinkpad notebook.)
I used the usb_drivers_GalaxyS_x64 package as that also worked on my desktop.
Thank you very much.