[Q] Locked out of Galaxy S, What options are there? - Galaxy S I9000 Q&A, Help & Troubleshooting

Hiya guys, I have a problem with a friends Galaxy S & i am looking for some help.
She has gone & locked herself out of her Galaxy S & asked me for help as she knows nothing about Android. I told her to just sign in with her google account & it will sort itself out, This is the point she gave me a blank look, turns out she skipped setting an account up due to not wanting any spam on her e-mails. (Yer i had no idea what to say to her when she said that, i was more confused with her logic! )
So i said as long as she doesn't mind losing all her data/contacts etc i can get the phone working again, Thus she agreed & has left me with the phone & this is where the problems began, The 3 button combination doesn't work. I pursume as its a 3UK branded Galaxy S & they have there own loading animation that they took this feature out
I found another thread with more or less the same problem (Here) but nothing in there works.
So i am left holding a Galaxy S that i have no idea how to recover, So my final shot & getting this working before i tell her to call Samsung is to ask on here.
Is there anything i can do that means i can get this phone working again or will this be a call up Samsung job?
Thanks in advance

http://forum.xda-developers.com/showthread.php?t=819551
jje

JJEgan said:
http://forum.xda-developers.com/showthread.php?t=819551
jje
Click to expand...
Click to collapse
Thanks for the link but i have to solder? Yer i might give this way a miss, Cant solder to save my life! Think i will tell her to give Samsung a call!
Thanks anyway

you can buy them of ebay for about £10

azzledazzle said:
you can buy them of ebay for about £10
Click to expand...
Click to collapse
True but I don't fancy spending any money on it (Don't see why I should spend money on it when its her phone & she messed it up haha), Told her that she can supply's the parts & I can do it or she can call Samsung. So tomorrow she is calling Samsung, Thank you for the help though

Related

Help Stuck at boot up screen.

Hey guys I'm new to android and I'll keep it short. I bought my Galaxy S about a month ago. It's unlocked and rooted and I also have the latest firmware update.
Ok so all I wanted to do was change the battery color from the stock blue to green. I downloaded Rom Manager and I also downloaded smooth-sense-1.0-Incredible-Stock-8-1 thinking that I could use it.
Well I flashed it with Rom manager and when my phone rebooted I was stuck on the samsung boot up screen. It plays the music but no animation. I've tried every single mention known to get it to boot into recovery mode. I've also tried to get into download mode with no sucess. My last option was to do a hard reset and when I tried that still a no go just stays at the boot screen wth the music.
Anything???? Is there a way to have it recognised thru usb so I can use ADB?
Thanks for your help
if you can get the 3 buttons Download Mode working
http://forum.xda-developers.com/wiki/index.php?title=Samsung_Galaxy_S/GT-I9000
you can reflash the phone back to normal using Odin and a stock firmware
Thanks for the quick resonse. For some reason I cant get it to get into download mode thanks for the link as well I'm gonna check that out
pro95accord said:
Thanks for the quick resonse. For some reason I cant get it to get into download mode thanks for the link as well I'm gonna check that out
Click to expand...
Click to collapse
Turn off the phone, press volume up + volume down and plug the phone to USB. I did worked to me when all the other options failed.
JorgeC said:
Turn off the phone, press volume up + volume down and plug the phone to USB. I did worked to me when all the other options failed.
Click to expand...
Click to collapse
that didn't work crap
I have a video of what it's doing but I can't upload it cause i'm new.
i'll take a guess
it's going into an endless loop of the white Galaxy S logo and back and logo and back?
if I hold the power button thats all it does. Logo to black to logo to black over and over.
yup, you got one that have the 3 buttons disabled.
you can try that crazy heating the phone method talked about on some other topic, and see if that works
but the best thing is to send it back to Bell to have it replaced
you can even print the facebook where Samsung confirmed the 3 button missing is a bug, and it needs to be fixed, so it's under warranty
http://www.facebook.com/samsungmobilecanada
Samsung Mobile Canada Thanks to everyone for your continued patience and feedback as we work through the three-button reset issue on the Galaxy S Vibrant. Rest assured, it is a top priority. Please stay tuned for updates this week.
Click to expand...
Click to collapse
this helps too
http://www.facebook.com/photo.php?pid=30889975&o=all&op=1&view=all&subj=260085296049&id=1213893661
The main problem is I bought the phone off someone thats on bell. I'm on telus and the phones unlocked. So I don't think I'll be able to send it to bell. I'm gonna try contacting samsung
is there a method to atleast get the USB to respond to my pc??? I hooked it up my laptop with XP and when the phone boots and I shut it off with power button with USB connected then my laptop detects USB device but I can't get access to it ADB
I'm lost I have a phone with 1 Year warranty thats garbage on top of that I'd be able to fix this problem but my phone had to be one of the phones with the buttons disabled crap.
Tried the Heat trick with blow dryer but nothing.
Update:
Bell doesn't want to fix it cause "I'm not a customer" and samsungs saying Bell has to cover they're warranty.
Don't know what to do. I posted a complaint with BBB (better, business, bureau) since none of them wanna fix a Defeactive phone should have got the HTC Desire or stuck with my BB at least your able to recover the phone your self
here's a quick video
http://www.youtube.com/watch?v=XPmHeJvlb-I
Is it possible to force the phone to be detected thru USB? Sometimes if I hold a certain sequence and it goes back to the charging screen my pc detects a USB device but when I try to connect via ADB I get nothing. Does the phone need to be fully booted for the usb to work?
Well i finally got my galaxy to work. Solution sent it to a company that fixes phones for bell and warranty covered it. All they had to do is reflash it and it works i also have recivery mode working too.
I had no receipt and i almost list hope so screw bell canada thanks for everyones help.
Sent from my GT-I9000M using XDA App
pro95accord said:
Well i finally got my galaxy to work. Solution sent it to a company that fixes phones for bell and warranty covered it. All they had to do is reflash it and it works i also have recivery mode working too.
I had no receipt and i almost list hope so screw bell canada thanks for everyones help.
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
Do you know if they only deal with Canadian residents? If its not too much trouble to share the info it might help others who are getting the runaround with Bell for not being customers.
that does actually reminds me Samsung do have a phone and company name listing to do their repairs here in Canada
maybe they have a similar outsourced company in the USA to deal with the Samsung phone repairs.
call Samsung USA and ask for a repair place for the I9000 model
if you mention the i9000M they will send you to the Canadian Bell, since you sent it my way anyways, there is no need for that i guess, but it is still good to know
When I spoke with Samsung USA, they said they could only deal with phones being sold in the US. They asked for the model number before they could even get a service work put in. Warranty works a little different here than in Canada because I know that if you have a problem with a certain product, you can deal directly with the manufacturer instead of having to go through the place you bought it from directly. They recommend you go through them first, but you can bypass them without too much hassle.
Everyone I spoke to in Samsung Canada said the opposite. Deal with the carrier/store for three times before Samsung Canada can intervene. It would be nice to know which companies can run warranty work without having to wait those three times and not have to worry about a receipt and being a Bell customer considering that the phone does carry a 1 year warranty. I don't understand why Bell has to initiate it cause it makes it kinda pointless.
Company is called futuretel. Email them and explain what happen and that you need the phone serviced. If you have the bill for it even better but if you don't they'll repair it based on manufacturer date.
Don't believe what Samsung Canada says that they'll deal with it after 3 times. I called bell then samsung then bell then samsung US then Samsung Canada (which is in the US lol) maybe 10X I almost gave up and threw the phone out but they gave me the repair centres phone number which was a start.
Samsung US rep was 1000 times more helpful the the Canadian one even thou it was still american. They were willing to take back the phone opposed to "You have to deal with the Carrier" I was getting tired of hearing that.
Good Luck Guys
pro95accord said:
Company is called futuretel. Email them and explain what happen and that you need the phone serviced. If you have the bill for it even better but if you don't they'll repair it based on manufacturer date.
Don't believe what Samsung Canada says that they'll deal with it after 3 times. I called bell then samsung then bell then samsung US then Samsung Canada (which is in the US lol) maybe 10X I almost gave up and threw the phone out but they gave me the repair centres phone number which was a start.
Samsung US rep was 1000 times more helpful the the Canadian one even thou it was still american. They were willing to take back the phone opposed to "You have to deal with the Carrier" I was getting tired of hearing that.
Good Luck Guys
Click to expand...
Click to collapse
Thanks for the info. Could be useful for a lot of people.
I agree, the people at Samsung Canada weren't friendly at all. The staff I spoke to sounded like they were based in Texas and kept telling me to call Bell without even trying to help. Samsung USA staff was very friendly but couldn't help me cause they couldn't enter the i9000M model into their system. They did sound like they wanted to take the phone back cause of the situation I was in but just couldn't get past their system's restrictions of getting a work order in. The Samsung USA staff seemed like they were based in the Philippines.

DEAD Galaxy Tab. Samsung Center said the Motherboard problem.

Hi all. My TAB is dead already. it's dead just normally not because of flashing or rooting process etc. The battery drain to below 10% before i go to sleep and left it without charging it. I don't think its the cause it's dead.
Btw, when i wake up tomorrow morning, i found it dead then, i connect it with the charger but nothing happen. no lights, no display, nothing show up.
After trying all the combination of keys that i found on google to wake it up, it still not helping.
For info, my Tab is already being rooted and flashed with Overcome 2.0.1 ROM from the first day i bought it a months ago. Its act like a normal before its really dead.
So, I send it to the Samsung Center (Malaysia). After a week, i got a call from them and they said my Tab Motherboard is fault/burn because of 3rd party software that i install on it. I think they mean the rooting & unlocking the Tab. So that, my warranty is VOID! and i need to pay around RM700 (USD 230.49) to change the motherboard if i want.
what you think guys? Does rooting/flashing a Rom will effect the hardware or its just their excuse?
..// sorry for my bad english btw.
i think by this money you better buy new tab .. how come you unlock your tab ? i thought all the tabs in malaysia are Unlocked .
did you try to keep it in charge for at least 4 hours and\or , in USB plug it to your computer and keep it plugging and see , ( this method may and may not work ) ..
but serious 700rm they are taik
k0sh said:
i think by this money you better buy new tab .. how come you unlock your tab ? i thought all the tabs in malaysia are Unlocked .
did you try to keep it in charge for at least 4 hours and\or , in USB plug it to your computer and keep it plugging and see , ( this method may and may not work ) ..
but serious 700rm they are taik
Click to expand...
Click to collapse
trying all the method. i found this thread.
http://forum.xda-developers.com/showthread.php?t=1133590
yes, im thinking of get the new one but i just bought a new TF101. huhu.
im thinking to give this Tab to my wife..
they are taik?
alisabki said:
trying all the method. i found this thread.
http://forum.xda-developers.com/showthread.php?t=1133590
yes, im thinking of get the new one but i just bought a new TF101. huhu.
im thinking to give this Tab to my wife..
they are taik?
Click to expand...
Click to collapse
hihihi this is my thread ..
how you wanna give to your wife and your tab is dead ? if i'm in your place . i'll fight with them .. but however , you should fix it ..
yeah Taik , some of the words that my malayu friend teach me
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
You had overcome on it. Overcome allows for overclocking. Overclocking (even if you didn't do it) equals a voided warranty. it's made clear in every post that flashing the device voids a warranty. If you choose to fight, you won't win. This is why there are posts to restock the tab for sending back...
Swyped from my "better than an iPad" tab running Overcome Hermes.
k0sh said:
hihihi this is my thread ..
how you wanna give to your wife and your tab is dead ? if i'm in your place . i'll fight with them .. but however , you should fix it ..
yeah Taik , some of the words that my malayu friend teach me
Click to expand...
Click to collapse
oooppss. its your thread..
my wife already know the Tab is dead. now she blabbering bla bla bla
..........//
btw, k0sh, do you think i can send the Tab to them as you prefer on your thread for Hard Brick? it cost about $50 + shipping cost. Maybe its around $70-$100... but i still confuse, it's really my tab motherboard is really burn or they just TAIK?
btyork said:
You had overcome on it. Overcome allows for overclocking. Overclocking (even if you didn't do it) equals a voided warranty. it's made clear in every post that flashing the device voids a warranty. If you choose to fight, you won't win. This is why there are posts to restock the tab for sending back...
Swyped from my "better than an iPad" tab running Overcome Hermes.
Click to expand...
Click to collapse
ya i know it. they will win. even i dont OC & even its brick because of their hardware faulted. but from what i see, they are likely to transfer the cost of repair to me because i'm rooting it. oh my~
vince_junior said:
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
Click to expand...
Click to collapse
maybe its just their excused? i will try to fight them tomorrow when the tab is arrived.. trying my luck!
vince_junior said:
A third party software making the tab's motherboard to get busted?! Honestly, can you believe that? If i were you, im going to fight it out with samsung!
Sent from heaven to earth to make your earth a heaven
Click to expand...
Click to collapse
Yes Overclocking can destroy electronic components because of overheating. That is the main reason for me to remove overcome as my tab was abnormally warm compared to stock gb when I had gold flashed to it. I did not even touch any of the oc setting.....and may I add that I am in the Middle East where heat is an issue...
bongski55 said:
Yes Overclocking can destroy electronic components because of overheating. That is the main reason for me to remove overcome as my tab was abnormally warm compared to stock gb when I had gold flashed to it. I did not even touch any of the oc setting.....and may I add that I am in the Middle East where heat is an issue...
Click to expand...
Click to collapse
so, u are not using overcome?
alisabki said:
so, u are not using overcome?
Click to expand...
Click to collapse
As my sig says it....no longer as I have no use for it.
And even the Pitbull, one of the brains behind Overcome had posted about UNDERCLOCKING here and here.....it isn't just me....
alisabki said:
Hi all. My TAB is dead already. Dead normally not because of flashing or rooting etc. The battery drain to below 10% before i go to sleep. I just left it without charging it. I dont think its the cause.
btw, when i wake up tomorrow morning, i found it dead then trying to charge it but never happen. no lights, no display, nothing show up.
after trying all the combination of keys that i found on google to wake it up, nothing happen.
My Tab is rooted and with Overcome 2.0.1. I already rooted it and using this ROM on the first day i buy it a months ago. Its act like a normal before its really dead.
so, i send it to Samsung Center. After a week, i got a call from them and they said my Tab Motherboard is fault because of 3rd party software that i install on it. I think they mean rooting & unlocking the Tab. So, my warranty is VOID! and i need to pay around RM700 (USD 230.49) to change the motherboard.
what you think guys? if rooting will effect the hardware or its just their excuse?
..// sorry for my bad english btw.
Click to expand...
Click to collapse
kinda similar with mine....now my gtab still on samsung centre. this morning tried to check it out and it was told that i will receive new korean battery & new machined
the customer service told that before i upgrade to gingerbread (also in samsung centre) my gtab is being rooted??
the question (in my case), is it possible to detect that my gtab was rooted since they (samsung centre) already upgrade it?
well alisabki, its kinda hard in your position....have you tried to look after the mother board on ebay/amazon perhaps? to get the alternatives price?
last night i just read (forgot the sources) that cost to build gtab is only $241 (part+labor)
come to think of it, i guess frequent flashing and trying new kernels may cause wear and tear to the tab. refers to my response here : http://forum.xda-developers.com/showthread.php?p=14765324#post14765324
The service centre person told me they replaced the motherboard and the battery. I am staying stock for now.
Well folks,
Just pick up my gtab and it os i got new korean battery and new machine dunno what they mean with machine here i guess same with u, motherboard with free warranty power.
They said,"my gyab was being rooted" but they already upgrading to gingerbread so they helped me with free warranty.
Imho, my case happened because i had install couple application that required root such as adfree,quikreboot,etc and perhaps the officially gingerbread doesn't comfortable enough which is i haven't rooted
Fel good to be back with this magnificent 7
genuine asia gingerbread
I'm having a hard time believing that it's actually toast. If you'd like me to take a look at it, just PM me as I'm very familiar with fixing bricked TAB's in any condition.
I hard believe that they can recognize that you rooted your phone or whatever since they said to you that your motherboard is gone.........so, unfortunately it is also happened to me today, it's not the first one that i flash my tab but today i've hard bricked it, sent back to Vodafone, told me to wait 1 month (#[][]###[##!!)
Dammit, never brick a phone, well used to HTC never bought a Samsung and in all honesty i was thinking to change my beloved HD2 for a Galaxy S 2 but i've found very risky to flash those Samsung phones so changed idea and waiting for new HTC devices with bootloader not locked.
Will let you know for news from Vodafone but if they will say me that brick was because i've rooted it then i want proves of that, if they can see that then they can resurrect the phone without change motherboard...am i right?
Well, i love Overcome Rom. Its getting better and better. Yap. Like Pitbull, im also the battery-wh*re.. i dont care so much about its performance. Im not doing heavy stuff/work on it. i got my nexus one btw to trying or playing overclocking etc... im just using my tab to surfing, file transfering/dropbox, movies, and even games sometime which i think it's 1ghz power is still doing its job.
What is my really problem is they (samsung center) say my warranty is void because of 3rd party software that i install on it. i think its just their excuse. the overcome rom that i use is already a month old. nothing wrong with the 3rd party software that i've install.
Declan79, its possible to detect if we root it or not. in my case, they just change the motherboard and they will turn it on just like normal. for example, my pc dead because of the motherboard. i change it to the same model and walla.. its fixed! its the same concept..
the cost to change the motherboard is cost me around USD263.27 which is more expensive + no warranty. so what? everything is expensive in my country.
you're so lucky Declan. even you void the warranty by rooting it, u still got it repaired for free..
connexion2005 said:
I'm having a hard time believing that it's actually toast. If you'd like me to take a look at it, just PM me as I'm very familiar with fixing bricked TAB's in any condition.
Click to expand...
Click to collapse
yes, you know what, im the person who asking on your facebook page about my Tab. Im the Malaysian guys..
btw, im still find a local JTAG service that will reduce the cost first...
and i don't know if it is true my tab motherboard is 'really' burn or what...
af974 said:
I hard believe that they can recognize that you rooted your phone or whatever since they said to you that your motherboard is gone.........so, unfortunately it is also happened to me today, it's not the first one that i flash my tab but today i've hard bricked it, sent back to Vodafone, told me to wait 1 month (#[][]###[##!!)
Dammit, never brick a phone, well used to HTC never bought a Samsung and in all honesty i was thinking to change my beloved HD2 for a Galaxy S 2 but i've found very risky to flash those Samsung phones so changed idea and waiting for new HTC devices with bootloader not locked.
Will let you know for news from Vodafone but if they will say me that brick was because i've rooted it then i want proves of that, if they can see that then they can resurrect the phone without change motherboard...am i right?
Click to expand...
Click to collapse
u bricked it on the Odin process?
and, i'm waiting the news badly!. hopefully, u got to use the warranty as i will fight the samsung guy hardly!
never bought the samsung phones ever... it very risky..

[Q] Galaxy Mini Completely Dead NO SIGNS.

Hi
My Galaxy mini is completely bricked after flashing rom on it.
The problems are as follows.
1 ..No Boot
2.No Downloading mode. tried all button combination and usb jig also still no signs ..
3.Tried flashing via all boxes including Riff, z3x but not able to flash sometime connects to this boxes and sometimes not ..cannot complete flashing process.
4. Tried everything listed on this forum but still no use ... Showed it to service center of samsung they said motherboard gone . New motherboard price is approx 75% of phones price that to without warranty..
5. Many mobile repair shops in our location tried it still no use.
Anyone here on xda can help me to come out of this problem .Or atleast give me some idea where to get galaxy mini motherboard at cheap ...
Plsss guys help me out i really luv my galaxy mini..
if any repair shop around you know about jtag and usb jig, then you have chance
kalrocking said:
Hi
My Galaxy mini is completely bricked after flashing rom on it.
The problems are as follows.
1 ..No Boot
2.No Downloading mode. tried all button combination and usb jig also still no signs ..
3.Tried flashing via all boxes including Riff, z3x but not able to flash sometime connects to this boxes and sometimes not ..cannot complete flashing process.
4. Tried everything listed on this forum but still no use ... Showed it to service center of samsung they said motherboard gone . New motherboard price is approx 75% of phones price that to without warranty..
5. Many mobile repair shops in our location tried it still no use.
Anyone here on xda can help me to come out of this problem .Or atleast give me some idea where to get galaxy mini motherboard at cheap ...
Plsss guys help me out i really luv my galaxy mini..
Click to expand...
Click to collapse
Well with respect to indian currency, the motherboard is around 3k.
But i would advice you to take it to customer sare service.
They can handle this with more ease, and the price may be around the same as the latter.
Good luck.
thousandecibels said:
Well with respect to indian currency, the motherboard is around 3k.
But i would advice you to take it to customer sare service.
They can handle this with more ease, and the price may be around the same as the latter.
Good luck.
Click to expand...
Click to collapse
You are right man ..but the thing is they said i wont get any waranty for replaced motherboard .. so i guess its of no use..
Well that may cost you some more bucks.
But hey atleast its official and original work unlike job done in black mart.
Rest your choice
thousandecibels said:
Well that may cost you some more bucks.
But hey atleast its official and original work unlike job done in black mart.
Rest your choice
Click to expand...
Click to collapse
Please let me know if you have any idea about ..where else i can get galaxy mini motherboard other them their service center's..
Well if you ask so.
Try the underground mobile shop , ask them for motherboard replacement.
I got my old cell phone fixed the same way in chandigarh sector 22-c
But still i would recommend go for simple and full proof service center repairs.
It might be the right time to pay a visit to one of them.
Good Luck.

Help with my secondhand Note 5? (device protection lock)

Yesterday I bought a Note 5 from a guy including the original package and the receipt. I realised that it has this Device Protection triggered (the new feature on lollipop which locks the phone when the phone is factory reset while still having the lock screen enabled and requires the original owner to log in with his google account). I asked him to meet me again for him to log in which he refused as he thinks it is unnecessary and now he is not responding since. So I'm just stuck here with the brand new locked device. Anyone know what I can do? Can it be unlocked via warranty as I have the original receipt? Thanks
cwr4024 said:
Can it be unlocked via warranty as I have the original receipt? Thanks
Click to expand...
Click to collapse
Contact Samsung to find out. Warranties and laws regarding them are different in every country. I don't think anyone here will be able (or willing) to help. We have no way to know if you paid for the device, paid for a stolen device, or stole it yourself. (I'm not accusing you of anything - just pointing out that folks here on xda developers have no way to know.)
Good luck.
garyd9 said:
Contact Samsung to find out. Warranties and laws regarding them are different in every country. I don't think anyone here will be able (or willing) to help. We have no way to know if you paid for the device, paid for a stolen device, or stole it yourself. (I'm not accusing you of anything - just pointing out that folks here on xda developers have no way to know.)
Good luck.
Click to expand...
Click to collapse
Nono I totally understand! I will provide photos of the ad/conversation/receipt anything if i need haha
I did call Samsung/google yesterday but they were not too sure and just suggested to send it - which makes me a bit worried that if it cannot get it done which can be a waste of money and time.. oh well!
I'm posting to see if anyone went through the same situation!
Thanks for your reply!!!
cwr4024 said:
Nono I totally understand! I will provide photos of the ad/conversation/receipt anything if i need haha
I did call Samsung/google yesterday but they were not too sure and just suggested to send it - which makes me a bit worried that if it cannot get it done which can be a waste of money and time.. oh well!
I'm posting to see if anyone went through the same situation!
Thanks for your reply!!!
Click to expand...
Click to collapse
Samsung won't be able to do anything about it. They have nothing to do with Android's device protection. Google support is probably your only solution, and you'll need to keep at it until you get directed towards somebody who does know. I'm not sure they'll be able to help you, but apart from convincing the guy you bought it from to meet again, it's all you can do.
Honestly, you'll probably have an easier time convincing the guy to unlock it than convincing Google support you actually purchased the phone.
cwr4024 said:
Yesterday I bought a Note 5 from a guy including the original package and the receipt. I realised that it has this Device Protection triggered (the new feature on lollipop which locks the phone when the phone is factory reset while still having the lock screen enabled and requires the original owner to log in with his google account). I asked him to meet me again for him to log in which he refused as he thinks it is unnecessary and now he is not responding since. So I'm just stuck here with the brand new locked device. Anyone know what I can do? Can it be unlocked via warranty as I have the original receipt? Thanks
Click to expand...
Click to collapse
hi,
just a few pointers to consider....original receipt?
from Samsung or cellphone shop /provider
or from person you bought it from ... or who ?
Why don't you approach them.. for assistance ?
Another point, that warranty that you got, is it "transferable"...? to a 3rd party.(in your case)
In my country and my experience you get very few companies. /shops that would accept /honor, warranty if sold to 3rd-party?.(resold on the sidelines)
I found that even when a customer bought device cash, the company (seller) normally has some record of the original customer and in some cases you have to register device to be entitled to be covered re warranty. It might be different where you are.. i don't know.. i mention it in my post that you can consider it. If not applicable, plse ignore above.
good luck
Hey guys!! Thanks for the replys
After going thru all the possible places (Samsung, google, retail shop the phone was bought from), the only answer is to reach the seller no matter what...
I nagged my seller and explained every single part of the problem and then he finally decided to meet me and log in for me which he did!
However, I seriously feel that Google has to do somethimg about this device protection. For example, allowing the seller to generate one time code for the buyer to log in when they can't meet and don't want to dhare the password, or something that seller can disable this on a computer.. just something.
Well I hope my case gave you some heads up
When selling/buying an Android higher than 5.1, always check the device protection.
If youre a seller, factory reset after disabling the lock screen!
Cheers guys
How did you buy it and pay for it? eBay and Paypal, then just raise a dispute. The £500 or so blocked funds on his account should wake him up. At least it's sorted now.

need help on Google account please

hi
I just bought an Samsung galaxy note 5 and the person who sold it to me my friends but he forgot the email that he was sign in this phone and after factory rest the phone stuck on verify your google account and we have tried all google account he has but no one really work .
I saw some people on ebay they sell file call FRP to get the phone bypass but I wont be screw up with scam seller on ebay . any one have any idea how could I pass this verification ?
Thanks
The past owner must enter his credentials and sign off
elaraj said:
any one have any idea how could I pass this verification ?
Thanks
Click to expand...
Click to collapse
Turn off your phone, and then turn it on pressing and holding Volume Up, Home, and Power button at the same time until you see a warning. Then press Volume Up to continue, and navigate using volume keys and select wipe cache/factory reset with the Home button, then reboot.
Please note that by doing this all your data will be lost.
elaraj said:
hi
I just bought an Samsung galaxy note 5 and the person who sold it to me my friends but he forgot the email that he was sign in this phone and after factory rest the phone stuck on verify your google account and we have tried all google account he has but no one really work .
I saw some people on ebay they sell file call FRP to get the phone bypass but I wont be screw up with scam seller on ebay . any one have any idea how could I pass this verification ?
Thanks
Click to expand...
Click to collapse
Dont pay a single dime to anyone who is selling this. Send me a PM and i'll tell you where to get the file for free.
PokerPlayer
Ty
Uzair40
first I would say thank you for trying to help me
I heard this way may brick the phone ?
Jaa-Yoo said:
Dont pay a single dime to anyone who is selling this. Send me a PM and i'll tell you where to get the file for free.
Click to expand...
Click to collapse
I really appreciate that . I have been searching whole day and I found this file somewhere online and my phone works now
god bless
Im glad you got your phone working again.
hi !
Jaa-Yoo said:
Dont pay a single dime to anyone who is selling this. Send me a PM and i'll tell you where to get the file for free.
Click to expand...
Click to collapse
l thats what l realy need and thanks for any kind of help.

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