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I have had my Milestone for a while and it is out of warranty. Recently a narrow strip on the right side (when held vertically) of the phone has stopped responding to touch. It has decommissioned the search softkey, the backspace, L and the P key of the keyboard.
However, I have noticed that the touch response on the left has increased. For instance Q, A, and Z keys respond even if i touch the black edge of the screen, this goes for the back/return softkey as well.
This leads me to conclude that somehow my phone's inner working's alignment to the screen has been disturbed.
I have tried several roms...CM7, Froyomod and stock froyo but the problem remains.
I did use a third-party car charger once that gave me the ghost screen issue. Draining the batter to 0 with the app Battery Refresh and charging it to the full with Milestone charger solved the issue.
I'm in Bangladesh and there is no moto here...there is no support and sending the phone abroad for a fix is not an option. I'll have to fix it myself or save up for a few months to buy something else...not a bootloader locked moto again.
So, any suggestions? or directions I should be going or looking at?
1. The ghost touch appeared for me, too, after flashing FroyoMOD. I left the phone for ~a night slided-out, without battery, micro SD, SIM etc ) and it worked fine for ~5 days. Then, the same right side stopped working. We don't actually know what is the problem (moisture, bad charging, wear of the flex cable, defective digitizer) and we also can't be sure if we replace the digitizer the problem won't appear again. So, I suggest that you should sell the phone.
2. You could get an i9000, an LG 2x or a Desire HD.
L.E. I'm 95% sure that this isn't a software issue, so flashing different ROMs wont help.
same issue...
solution: dumped stone, got galaxy (Y)
My milestone eventually died. No M logo even. Thinking about getting a Huawei U8500 as an interim phone before I get something good.
Try Iphone insted
Once I got the same problem, it was not on the edge, but the middle of the screen & U, J & N keys stopped working. It was under warranty so I got the things replaced.
Touchwood
My touch screen on my unrooted G-1 stooped working. The screen display was fine, but touch was dead. Without thinking it through I did a Master Reset hoping it would fix it. It did not and now I am unable to touch (or select) the Android guy to do the initial setup. But after the reset it dawned on me that the trackball is still working, so while the touch screen was not working, I at least could have still navigated and used the phone with the trackball. But the master reset pretty much screwed that up, as the android setup guy requires a real touch, not a trackball selection.
Anyone have any suggestions or recovering the phone to a state that would allow navigation and selection with the trackball. T-mobile is sending me a replacement, but said I could keep this phone. I would like to give it to my son if possible, as even without the touch capability, using the trackball and this phone would still be an upgrade from what he is currently using.
Thanks in advance for any and all advice.
Jack
If you want to use a google account you need the touchscreen, there is no way around it.
New digitizers are cheap as chips on Ebay and easily replaced following this guide, I have done it MANY times without a problem.
http://www.ipaul.com/2009/09/21/htc-g1-screen-replacement-diy/
Looks like the way to go. Thanks.
Hello,
My Touch screen doesn't respond to touching since an hour ago.
I see no logical reason for this fault,
My screen is guarded and nothing happend to it.
I tried to remove battery and insert it with no luck, I booted my phone into CWM touch recovery, and it also doesn't recognize touching.
update2:
The problem appeared again.
just flash a kdz to return to stock rom
naeem86 said:
just flash a kdz to return to stock rom
Click to expand...
Click to collapse
The problem appeared again I tried a lot of times to remove battery&insert but it doesn't help.
Please help me.
I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?
ohadz said:
I've just flashed my phone to stock rom,
I'm still having the same touchscreen issues - the screen won't respond to touching.
Any suggestion please?
Is it possible that the touchscreen issue is caused because of the screen protector?
Click to expand...
Click to collapse
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.
N00BY0815 said:
Screen protector protects screen If you have got stock FW back on the phone, just bring it to your carrier and they should do it on warranty.
Click to expand...
Click to collapse
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)
ohadz said:
Thanks for the advice,
I flashed stock rom and now when I turn on my phone It shows me the "Android Welcome Screen", Is there a method how to bypass this screen without touching the screen? (If I'm taking phone to my carrier, it might seem strange to them that my phone shows the "Welcome screen" whether the touchscreen doesn't work so they could know I flash my phone and not to accept my phone's warranty)
Click to expand...
Click to collapse
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own
N00BY0815 said:
You can try on-screen phone, which is a software by LG, but i think, that this also needs to be setup first... Otherwise, just tell them, that you did a factory reset, because your phone wasnt working properly anymore, and thats when your error occured.
I dont see another way... Maybe repair it on your own
Click to expand...
Click to collapse
I'm going to take my phone back to carrier
But there's very strange thing: the touchscreen rarely works.
I removed the battery for a night and when I got up in the morning and I inserted the battery and turned the device on, for a few seconds the touch worked . What does it tell about phone?
I've just received my phone from repairing, and my touch screen has been replaced.
I'm a little disappointed because I expected for getting new phone(I have a warranty). I've also noticed that the screen is a little thicker, about few mm, which is weird.
Is it right that phone with replacement touch screen won't be as smooth and good as normal one, or not necessarily?
Same problem of Freezing screen
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
some things i did a few days before this happened:
1. flashed CWM recovery successfully.
2. installed a lot of apps and happened to fill up the SD card.
3. installed a new ROM Gingerbread Repackaged V20N
I can still get to S/W Upgrade but all I need is the Bootloader Mode. I honestly dont think this would be a digitizer malfunction since it works well in a given time. It's like it lagggggs much and unresponsive. I cannot get past the lock screen. Any ideas or any other way to get to the B/L mode? Thanks.
arzakem said:
Disappointing but i too have this very same problem with my brother's P970... any ideas how or why?
though sometimes it would respond but leaving it a few minutes would again make it freeze. The hardware buttons work but the 4 touch buttons wont. now i cannot get thru the rom manager to make it into Bootloader mode so i can install another rom...
ARZAKEM i have the very same problem too i was also doing the same stuff which you atempted and end up with none responsive touchscreen.
my phone is since then lives in a my draft in the kitchen and i was also curious about the malfunctionality because it worked sometimes and other times not.
I just thumbled upon the post when i search the web i know its too late to ask but could you please please tell me what you done with that phone ???
I ordered a new touchscreen from ebay and it will arrive soon but i was wondering wether you managed to fix it or not? could you please tell me what was the real problem did you replace the touchscreen or is it not the touchscreen?
Click to expand...
Click to collapse
I have this problem occasionally as well, but only occasionally and only with cm10
Sent from my LG-P970 using xda app-developers app
my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!
albertwesquer said:
my phone has somehow the same issue, the touch screen works normally,but out of nowhere it stops responding,i mean the hole screen and also the 4 touch buttons on the bottom just wont work like they supposed to,but here is the catch,i lock the phone with power button and the screen and the buttons start to work normally for a while......but then the problem happens again!!! could someone tell me what the heck is wrong?? is it the software or the physical touch sensor thing is broken?? HELP!!
Click to expand...
Click to collapse
You need to indicate your current ROM. Then can the issue be accessed
Sent from my LG-P970 using Tapatalk 2
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
I guess I'm the only case of this happening?
Info
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
It can occur for lots of reasons
This can be only software lag instead of touch panel problem.
and even 3rd party app can freeze your phone like this.
anyway the possible solution and way to understand if it s software or hardware problem is to repair firmware by PC companion
:good:
Geeks Empire said:
It can occur for lots of reasons
This can be only software lag instead of touch panel problem.
and even 3rd party app can freeze your phone like this.
anyway the possible solution and way to understand if it s software or hardware problem is to repair firmware by PC companion
:good:
Click to expand...
Click to collapse
The reason I don't think its software related is because after the reboot my phone goes into the device encryption unlock menu right away. This menu theoretically should have little to no software loaded at this point, yet it still didn't response to touch. Now, I did recently downgrade from the latest UK ROM to the next available U.S. ROM. Not sure if that may have affected anything...
No more problems yet though...
ChiGGz said:
The reason I don't think its software related is because after the reboot my phone goes into the device encryption unlock menu right away. This menu theoretically should have little to no software loaded at this point, yet it still didn't response to touch. Now, I did recently downgrade from the latest UK ROM to the next available U.S. ROM. Not sure if that may have affected anything...
No more problems yet though...
Click to expand...
Click to collapse
Was the phone wet? Water can mess with the capacitive screen but shouldn't still be a factor after drying it with a rag. I'm assuming you realized this already, but doesn't hurt to double check.
Matt
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
Screen is not the issue… its the system
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
My Z3 do this too.. i dont know what to do
Same here. Happend 5 minutes ago and since no response from the phone -.-"
I hope it settles itself again.
Edit:
Now it works again. Strange behavior
I just returned my Z3c because of a touch screen malfunction. But in my case, it wasn't unresponsive, it just went nuts. It located taps at totally different spots from where I was touching, so typing, scrolling, etc. just was impossible. Luckily, this state only lasted for a couple of seconds up to a minute max, but occurred several times a day. Phone now exchanged for the "big" Z3 (due to arrive tomorrow), hope it hasn't the same issues.
I have found the reason my phone was unresponsive. I disabled some apps through adb, one of them seems to have caused the issue (dunno which though).
So I just restored the phone using the pc companion and since then no unresponsive touch screen.
Sent from my D5803 using XDA Free mobile app
Z3 Compact top half of touch screen not working
The top half of the screen of my Z3 Compact doesn't register any touches anymore. The bottom half is OK.
The phone wasn't dropped or anything. I did a repair with PC Companion and nothing, still the same....
Sigh!
hello, well the same thing is happened to me but my phon is z3 dual, this happened just before hour ago
Any solutions ..
I've just bought it about 2 weeks ago
I have the same problem, the touch is not responding and I can't use the phone since yesterday.
did reset by buttons and also by that yellow reset button and still nothing, it powers on but I am stuck when it asks me to enter the PIN code, because the touch is not working.
Anyone got a solution for that?
Which apps you have disabled on adb and say cause that issue?
Same trouble over here. Experimenting this unresponsive touch panel since today, several hours without working at all. I just blocked some boatware apps, but this should not affect touch panel, right?
Just restored the whole phone using official from Sony PC Companion software. It remains the same trouble with touch panel.
Today, in house, we put the phone under tap water just a blink. Do you think this could have damaged the device, though is water resistant? Do you know where are the humidity sensors, that could have change? Thank you for helping!
ChiGGz said:
Has anyone had issues with their Z3 compact screen becoming unresponsive to touches? This happened to me last night even after hard shutdown via power button + volume up key.
My phone is encrypted so after restarting, I was stuck at the code unlock screen but the touch screen was completely unresponsive. After a few more hard shutdowns, a few hours off and alot of cursing, the touch screen finally started working again as if nothing was wrong.
Any ideas guys? I don't want to send this phone in if this was a one time thing, but I'm afraid it won't be the only time...
Click to expand...
Click to collapse
i have the same problem...it happened today,my alarm was ringing and i couldnt turn it off
i think that some water has gotten into the phone and my opinion is that water is the problem,i puted in some rice and tomorow morning i will se if there are any results,if it helps i will let you know
any updates guys?
the bottom half of the screen on my z3 stopped working, cant unlock coz cant type pin =[
any update guys??
i cant connect with pc companion due cant unlock my device..any helpful tips???
pls..need some help
Same damn problem
Any other solutions? Same problem here. Held it under a tap a bit last night, and since then its gone off unresponsive two different times.
So I was just using the phone without issue yesterday evening. Then it just stopped responding and was sitting on my home screen. Thought it was locked then a phone call came it. Obviously not locked. Then it chimed an email came in. Again obviously not locked. Rebooted the phone to obviously the pin screen due to restart. No ability to touch any numbers. Don't feel the vibration of touching the screen either. Display is fine, not dropped, phone calls will pop up on the screen but no way to do anything.
I obviously need to replace the screen with touch digitizer I guess. How much fun that's going to be to find when every result under the sun comes up because of all the Mi Mix versions.
Is there a windows app that can backup the phone without unlocking it or imputing anything into the phone? Or am I screwed? Was going to try factory reset as a last resort before attempting to find a new screen for it. But really want to back it up first if it's possible.