[Q] Computer not recognizing phone in download mode - Captivate Q&A, Help & Troubleshooting

A few days ago I lost my phone in the snow, only to find it after it had melted away. After letting it dry out, I took it apart and found a lot of corrosion. I scratched away as much as I could, and now the phone is responding. When I plug it in, the dead (grey) battery icon shows up with the spinning icon. However, the icon never spins and the battery never fills. When I try to enter recovery mode, I instead get a screen saying "POWER RESET or UNKNOWN UPLOAD MODE."
I can also get into download mode, which makes me hopeful that I can reset the phone through Odin. However, my computer does not recognize the phone when I plug it in. I've never had this problem before when using Odin. I've tried switching USB ports and reinstalling the drivers, but neither has worked. Does anyone have an ideas? Does the physical damage mean my phone is done for, or is it a good sign that I can still get into download mode?
Any help is appreciated.
Thanks

lostshoes said:
A few days ago I lost my phone in the snow, only to find it after it had melted away. After letting it dry out, I took it apart and found a lot of corrosion. I scratched away as much as I could, and now the phone is responding. When I plug it in, the dead (grey) battery icon shows up with the spinning icon. However, the icon never spins and the battery never fills. When I try to enter recovery mode, I instead get a screen saying "POWER RESET or UNKNOWN UPLOAD MODE."
I can also get into download mode, which makes me hopeful that I can reset the phone through Odin. However, my computer does not recognize the phone when I plug it in. I've never had this problem before when using Odin. I've tried switching USB ports and reinstalling the drivers, but neither has worked. Does anyone have an ideas? Does the physical damage mean my phone is done for, or is it a good sign that I can still get into download mode?
Any help is appreciated.
Thanks
Click to expand...
Click to collapse
Well from the sounds of it your usb connection is shot. could trying replacing it.

Related

[Q] HELP! SGS doing funny things - USB connected

Really need help guys. My SGS is doing REALLY funny things...
I just got my SGS a few days ago and so far all I've been doing is installing aps on it (no messing with rooting/flashing).
Today, I was trying to get Keis to work. I reinstalled Keis and unplugged and repluggeed my phone a few times and managed to get it to recognise.
Here's the problem, now it ALWAYS says USB connected on the top left hand corner. Everything seems ok except after a few minutes of the screen turning off, I can't turn it back on again. Absolutely no activity. If I try to turn it back on immediately after it goes off, it can come back on again.
Things get weirder. If I remove my battery or turn it off, I can't turn it back on again (it flashes a loading symbol in the middle of the screen for half a second then nothing happens). To turn it back on, I have to plug it in and wait for the charging screen to come on. THEN it comes on.
I've tried doing a factory reset but nothing changed... Is there a hardware fault? Perhaps flashing will solve the problem?
ps. When it's off, I can enter download mode but not recovery more unless I plug it in...
Sounds like a hardware problem on phone, But I beleive its more of a Grounding problem with your usb. Can you try it with another port or computer? Also does your pc/laptop have a grounding pin for its power supply? I noticed I get odd power spikes when I travel to asia as their power is not always good. You can always buy a surge protector for your computer and one for your samsung charger. Other then that see if you can get new KIEs (I Don't EVER use it as its crap and never reconizes my phone)
Also if you want to kick up a storm, get the thing replaced as it sounds like a phone hardware problem as it should not crash when you take battery out. Could be battery but better to change the whole thing.
Try activating USB DEBUG in settings. Check the option and restart.
It should solve the problem. You can UNCHECK again the option and the phone should work also without USB debug activated
It will happen again, it seem to me a problem with some USB port, or some cables, activating a *waiting for USB* option BEFORE the ROM loading
Thanks
Thanks for the advice guys. Last night it suddenly started behaving itself after the 10th or so hard reset *phew*
Very strange problem and I think I will stay well clear of Kies from now on... Samsung make a good phone but lousy software...
josephlck said:
Thanks for the advice guys. Last night it suddenly started behaving itself after the 10th or so hard reset *phew*
Very strange problem and I think I will stay well clear of Kies from now on... Samsung make a good phone but lousy software...
Click to expand...
Click to collapse
I have a desire but the samsung daily briefing app, the media player, .... and my desire has some HW problems too

[Q] captivate won't boot after Axura clockwork

Help !!!!!!!!!!!!!!!!!!!!!!!!!!
hmy captivate died after flashing Axura using clockwork
now I can not boot up the phone, unplug the battery for 15 Min and put it back but still the same can not boot up the phone....
please help
You need to figure out a way to get into Download Mode, use ODIN, and flash back to JF6. Once you have JF6 running, you can flash whatever rom you want again.
If you search, you'll see a bunch of posts on the different methods to get to Download Mode.
Goodluck.
Yes, I know if I get download mode I can flash whatever rom, but the problem is that the phone completely dead nothing shown in the screen, I have tried the following
1- try the combination of Vol down + Power
2- try the combination of Vol up + Vol Down + Power
3- try Vol down and then connect USB
4- try Vol down + Vol Up and then connect USB
all these while opening ODIN
also I tried this on both windows 7, and windows XP.
do you have any other suggestions to do.
please help
Still have the problem, need heeeeeeeeeeeeeeeeeeelp please
How did it exactly die? It'd be useful for people who may know a solution. I've heard of JIG a few times.
you get the little home lights on the bottom of the phone to light up at least?
Also.. does the computer recognize the device?
If not and it's completely black screen and you don't even feel it vibrate while booting? Its toast.
But.. try doing the battery/sim card pull - hold down both volume buttons plug in the USB and jam in the batter and see if that works.
Or.. to the ATT warranty center you shall go.
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
up for heeeeeeeeeeeeeeeeeelp
hzeid said:
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
Click to expand...
Click to collapse
USB Jig will trigger the phone into Download mode.
******Soldering Required******
http://forum.xda-developers.com/showthread.php?t=819551
****Solderless version****
http://forum.xda-developers.com/showthread.php?t=841512
I followed JIG solution, connect resistants of 301K on pin 4,5 on mini usb head, nothing works still black screen, no at&t log nothing
help any new suggestion
try charging the phone for a few hours, if possible try a different battery.
also you may be in download mode with a black screen. i had a bad crash once from too much overclock or a corrupted kernel flash with the manhatten project 1.6ghz kernel. it corrupted the image files for bootup and download mode, my startup screen was garbage and had a black screen for download mode. but download mode still worked. start odin, it may still show device connected.
I did connect the JIG for 10 sec then disconnect it, then connect the phone to the computer while ODIN open, but nothing happen the computer still not detecting the phone, also the screen still black, it does not even any sign of responding except it get heated when connect it to charger.
guys as posted in other thread, will reward 75 US$ for who will help me getting my phone back to life
if you got the phone through at&t, you might as well just go exchange it for a new one. the people there won't be able to determine if you've voided your warranty if they can't boot your phone either.
sorry I did not got the phone from AT&T, I bought it from Ebay so I can not send it back to them

[Q] Is my Captivate completely toast?

I've been reading forums all day long looking for answers but I can't seem to find a solution, so my apologies if someone has a solution in a thread that I missed but I couldn't find anything.
I have Rogers Captivate which I had applied the One Click Lag Fix that worked great. I then decided to flash a custom rom with Odin. In the middle of the flash, my pc lost power (battery ran out, forgot to plug it into the wall) and the bar on my Captivate showing the progress stopped. After I turned the computer back on, I turned off my phone (since it was stuck an I thought it was a good idea) and tried to turn it on with no success.
As far as I can tell, it's COMPLETELY dead.
Here's everything I've tried:
- ALL (and I mean ALL) button combinations
- There's no power bar, absolutely nothing showing
- I've taken sim and battery out and tried connecting to the pc, no luck
- I've tried letting it charge although the screen is dead (meaning black) and the soft keys don't light up so I have no idea if it's charging
- When I plug the phone into my pc, it doesn't even detect it
- Can't get ANYTHING to show up on the screen. I hold power, it doesn't turn on. I hold Vol up and down and nothing.
I don't know if there's anything on the board I can do to reset or something. Is my phone completely toast? If so, I'll have to resort to getting a replacement through the 1 year manufacturer's warranty which sucks, but oh well.
Thank you all for any assistance you can provide. I would hate to go back to my iPhone 4 ((
AZ
Did you try pulling battery, then holding Vol+ and Vol- and plugging in USB?
Have you tried a USB jig?
I had to disconnect my phone mid-Odin a few times before. I was able to use a JIG to get back into Download Mode and restore it to a working state. Might wanna try that!
Dungeon47 said:
Did you try pulling battery, then holding Vol+ and Vol- and plugging in USB?
Have you tried a USB jig?
Click to expand...
Click to collapse
I think this guy's phone really is toast though - no activity, nadda?
The only other thing I can think of - is make sure the USB cable is plugged directly into your computer's motherboard USB Ports.
Then try the above - pull out sime batt etc... plug in the USB with the battery out - then jam the battery back in while holding down the volume buttons.
If this doesn't work or the Jig.. Warranty Time with AT&T (Happy Times )
I would say the jig is worth a shot, I have seen several people say they came back from a black screen with the jig.
If you are just getting a black screen when you try to turn it on then the phone is most likely done. I know it's too late but it is extremely important that when flashing your phone that there is no chance of loosing power to your compuer.
I would still suggest to try the JIG option if you haven't already. Each bricked phone acts differently. My first phone I was able to get into download mode with the JIG but even after flashing it 3 times it still would be stuck on the AT&T logo loop. Likely because of a hardware related issue. I would check with your carrier and see what you options are after trying to use a JIG. Or you can call Samung and they might be able to repair the phone for a couple hundred. Which is still cheaper then paying $400 for a new one.
I had a similar issue where I got a purple screen flashin stock with odin...and then phone acted ''dead'' no response on any end...what I did was take take sim out and battery and did the volume down and power while putting in batter after every attempt with all other button attempts and putting usb in
About ten seconds the time it takes the art screen in my case to flash and after about fifty attempts it went into d.l mode
Sent from my SAMSUNG-SGH-I897 using XDA App
Mine got stuck in the white ATT logo loop once, and it just took many, many tries to get ODIN to recognize, but it eventually came around, and has been great ever since. If it is really bricked, you have nothing to lose, so you might as well go hardcore.
Same thing happen to me yesterday! And the jigg saved my phone. Thank you jigg
Sent from my SAMSUNG-SGH-I897 using XDA App

[Q] Seriously need some help before I go crazy

Ok so here goes my soft brick story.
First off I've been searching for about 4 days and cant get anything to work.
The captivate has a bad power button, I've tried opening it up, doing that QCD cleaner and nothing works. So anyways I got USB debug on and was able to get into DL mode with ADB and used Odin one click, but thats where the problem started. After about 2 hrs of waiting after the process started it just hung so I pulled the cable, and now Im in a soft brick(Phone---!----PC). I read of some people saying they can flash while in that screen but I cant get Odin or Heimdall to even recognize the phone while it is like this.
I've tried the most recommended way of pulling battery, connecting phone to USB and holding both volume buttons to get it into download mode but that doesnt work. As soon as I pop the battery into the phone the Phone---!---PC screen pops up, I tried with both volume buttons, just the bottom volume and just the top volume button but nothing works, as soon as the battery goes into the phone the Phone---!---PC screen pops up.
Only thing left to try is making a USB Jig but I was wondering if anyone has had this problem before and was able to fix it without the jig. Im doing this for a friend and I dont want to have to wait for the JIG to ship to my house, and Im not confident enough in making my own considering I dont even have a spare mini USB cable(I have an HTC Amaze so the cable isnt the same) and the cable I'm using is someone elses so I cant tear it up to even try and make a jig.
Also I've tried three different USB ports on my laptop and another three on a different laptop but it still doesnt get recognized.
Sorry for the long ass rant. but this is just driving me insane, I'm about to just use this phone as batting practice if I cant get this to work.
Edit: oh yea this happened while trying the Odin one click to get it back to stock, no GB or anything of the sort, the phone was still Froyo, just a custom froyo rom.
RXDriv3r said:
Ok so here goes my soft brick story.
First off I've been searching for about 4 days and cant get anything to work.
The captivate has a bad power button, I've tried opening it up, doing that QCD cleaner and nothing works. So anyways I got USB debug on and was able to get into DL mode with ADB and used Odin one click, but thats where the problem started. After about 2 hrs of waiting after the process started it just hung so I pulled the cable, and now Im in a soft brick(Phone---!----PC). I read of some people saying they can flash while in that screen but I cant get Odin or Heimdall to even recognize the phone while it is like this.
I've tried the most recommended way of pulling battery, connecting phone to USB and holding both volume buttons to get it into download mode but that doesnt work. As soon as I pop the battery into the phone the Phone---!---PC screen pops up, I tried with both volume buttons, just the bottom volume and just the top volume button but nothing works, as soon as the battery goes into the phone the Phone---!---PC screen pops up.
Only thing left to try is making a USB Jig but I was wondering if anyone has had this problem before and was able to fix it without the jig. Im doing this for a friend and I dont want to have to wait for the JIG to ship to my house, and Im not confident enough in making my own considering I dont even have a spare mini USB cable(I have an HTC Amaze so the cable isnt the same) and the cable I'm using is someone elses so I cant tear it up to even try and make a jig.
Also I've tried three different USB ports on my laptop and another three on a different laptop but it still doesnt get recognized.
Sorry for the long ass rant. but this is just driving me insane, I'm about to just use this phone as batting practice if I cant get this to work.
Edit: oh yea this happened while trying the Odin one click to get it back to stock, no GB or anything of the sort, the phone was still Froyo, just a custom froyo rom.
Click to expand...
Click to collapse
First, please don't double post, because it clutters up the forum. You could have added a post to your original thread.
Second, with this type of problem, I didn't need a jig. First, take out the battery and put it back in (dont turn on!!). Next, plug the USB part of the data cable in the computer. Use one of the various combos to get into recovery mode, like hold both volume buttons, and power/lock button). It should show the recovery screen. Then plug the microUSB part into your phone and run one click recovery here: http://forum.xda-developers.com/showthread.php?t=731989. This should solve your problem.
Please dont quote the OP when youre the first post...
Sent from my GT-I9300 using xda premium
Are you trying to update from stock?
Sent from my cm_tenderloin using xda premium
You need a Samsung cable... I tried to do the same thing with an LG cable, what a nightmare!
Sent from my cm_tenderloin using xda premium
RXDriv3r,
Use that screen the same as you would the regular Download mode screen.
U may have to try Linux if Windows don't work.
And see this thread by jmtheiss, for more helpful info... Captivate Connection Issues and Download Mode Help
Sent from my SAMSUNG-SGH-I897 using xda premium
RXDriv3r said:
Ok so here goes my soft brick story.
First off I've been searching for about 4 days and cant get anything to work.
The captivate has a bad power button, I've tried opening it up, doing that QCD cleaner and nothing works. So anyways I got USB debug on and was able to get into DL mode with ADB and used Odin one click, but thats where the problem started. After about 2 hrs of waiting after the process started it just hung so I pulled the cable, and now Im in a soft brick(Phone---!----PC). I read of some people saying they can flash while in that screen but I cant get Odin or Heimdall to even recognize the phone while it is like this.
I've tried the most recommended way of pulling battery, connecting phone to USB and holding both volume buttons to get it into download mode but that doesnt work. As soon as I pop the battery into the phone the Phone---!---PC screen pops up, I tried with both volume buttons, just the bottom volume and just the top volume button but nothing works, as soon as the battery goes into the phone the Phone---!---PC screen pops up.
Only thing left to try is making a USB Jig but I was wondering if anyone has had this problem before and was able to fix it without the jig. Im doing this for a friend and I dont want to have to wait for the JIG to ship to my house, and Im not confident enough in making my own considering I dont even have a spare mini USB cable(I have an HTC Amaze so the cable isnt the same) and the cable I'm using is someone elses so I cant tear it up to even try and make a jig.
Also I've tried three different USB ports on my laptop and another three on a different laptop but it still doesnt get recognized.
Sorry for the long ass rant. but this is just driving me insane, I'm about to just use this phone as batting practice if I cant get this to work.
Edit: oh yea this happened while trying the Odin one click to get it back to stock, no GB or anything of the sort, the phone was still Froyo, just a custom froyo rom.
Click to expand...
Click to collapse
are you putting the battery back in first? if so try leaving the battery out...I just tryed it on my spare captivate i took the battery out removed sim and sd card plugged the usb in and held all 3 buttons to simulate the power button sticking and then put the battery back in and it went right to download mode i hope this helps you.
Sorry about the duplicate threads, didnt realize that one had gone through since I got an error when I pressed post.
Anyway @nirajpant7 I cant pop the battery in the phone without it coming on by itself. Even if I dont press any buttons as soon as the battery goes in, the screen comes on with the phone--!--PC screen. Also my power button does not work so I cant really try all the button combos.
@SGA was trying to stay stock, phone was on a custom 2.2 rom so I wanted a stock 2.2 rom for the phone. Also does the cable matter that much? Hmm I dont think I have a way of getting a OEM Samsung cable.
@4-2ndtwin Yea thats what I heard but Odin, nor Kies, nor Heimdall recognize the phone while in that screen. Also on that thread you posted I've tried all the different ways more than once with no luck.
Anyway thanks for the fast replies guys I'll keep working on this and update with any new info...or a nice video of a flying captivate Lol
Just try another cable... even if it not OEM. In most cases where the PC does not match up the drivers its the cable. Even when I assigned the drivers manually to the device it would not work. It would always register as an unknown Google device. A new cable quickly sorted the problem out, and you can see that has been the main issue for anyone where Odin does not recognise. I am currently using a generic cable from the dollar store and it works, but the phones are picky. Sometimes they don't even like their own cables.
My cappy is recognised with cheap cable, my nexus s won't for the life of it identify with anything other than its own cable....
Its worth a shot...
Sent from my cm_tenderloin using xda premium
-SGA- said:
Just try another cable... even if it not OEM. In most cases where the PC does not match up the drivers its the cable. Even when I assigned the drivers manually to the device it would not work. It would always register as an unknown Google device. A new cable quickly sorted the problem out, and you can see that has been the main issue for anyone where Odin does not recognise. I am currently using a generic cable from the dollar store and it works, but the phones are picky. Sometimes they don't even like their own cables.
My cappy is recognised with cheap cable, my nexus s won't for the life of it identify with anything other than its own cable....
Its worth a shot...
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
Found something that might help you, do you still have the same problem?

Galaxy Tab 10.1wifi is going to be thrown out the window !

Ok so this will be my second post, no one replied to my first.
Will try to explain what the problem is. in as much detail as I can.
Please help me out guys !
So, tab was in debug mode, messed up using odin, trying to root, not sure what went wrong there and gave up.
Rest of the day tab worked fine.
During the night it was not turned off but left on charger, icon showing.
I listen to audio book while falling asleep
When I woke up, pressed on and nothing, black screen
Panic and frustration followed.
New charge cable, black screen
Searched internet, did the button combo's , took back off, disconnected battery, drained battery, still black screen.
Disconnected all cables inside, reconnected, black screen
Conncted to win7 pc, by holding down power and vol down, pc sees unknown device in APX mode.
Installed various drivers, all I could find that might work, installed and seen in device manager.
Followed nvflash guides, get an error usb write failed.
List devices command, nothing appears.
Installed Samsung Kies. cant connect , using different drivers also.
Odin cant see the device either. Pdanet installed, same outcome.
Also the sdk route, always no device found
I havent got new battery yet, cant afford one at the moment.
With everything I tried it always comes down to device not being seen even though it does appear in device manager.
Installed usbdevieuw software , check the properties, it does say 0mA , which is different to when I check my usb keyboard or mouse, they do have power 90mA etc. which is weird.
I have read and tried just about everything concerning my specific device. I am stuck.
No idea what to try next.
I understood that apx = download mode., which would be fine if I could see something on the tab screen. I know that normally when into download mode you have to use vol up to cross over to the right icon.
So, power + vol down... wait till its in device manager on pc, then vol up. Tried this, seeing as the screen is black I just waited a bit and then vol up, guess work actually.
Anyway, if someone has any ideas etc please let me know.
Thank You All
Try This
TabBabe said:
Ok so this will be my second post, no one replied to my first.
Will try to explain what the problem is. in as much detail as I can.
Please help me out guys !
So, tab was in debug mode, messed up using odin, trying to root, not sure what went wrong there and gave up.
Rest of the day tab worked fine.
During the night it was not turned off but left on charger, icon showing.
I listen to audio book while falling asleep
When I woke up, pressed on and nothing, black screen
Panic and frustration followed.
New charge cable, black screen
Searched internet, did the button combo's , took back off, disconnected battery, drained battery, still black screen.
Disconnected all cables inside, reconnected, black screen
Conncted to win7 pc, by holding down power and vol down, pc sees unknown device in APX mode.
Installed various drivers, all I could find that might work, installed and seen in device manager.
Followed nvflash guides, get an error usb write failed.
List devices command, nothing appears.
Installed Samsung Kies. cant connect , using different drivers also.
Odin cant see the device either. Pdanet installed, same outcome.
Also the sdk route, always no device found
I havent got new battery yet, cant afford one at the moment.
With everything I tried it always comes down to device not being seen even though it does appear in device manager.
Installed usbdevieuw software , check the properties, it does say 0mA , which is different to when I check my usb keyboard or mouse, they do have power 90mA etc. which is weird.
I have read and tried just about everything concerning my specific device. I am stuck.
No idea what to try next.
I understood that apx = download mode., which would be fine if I could see something on the tab screen. I know that normally when into download mode you have to use vol up to cross over to the right icon.
So, power + vol down... wait till its in device manager on pc, then vol up. Tried this, seeing as the screen is black I just waited a bit and then vol up, guess work actually.
Anyway, if someone has any ideas etc please let me know.
Thank You All
Click to expand...
Click to collapse
This same thing happened to me a while back...I used a program called Root With Restore by Bin4ry v18. Look it up, I think it might help you.
galaxy tab 10.1
lordhavmercy said:
This same thing happened to me a while back...I used a program called Root With Restore by Bin4ry v18. Look it up, I think it might help you.
Click to expand...
Click to collapse
Thank you !! for responding. I did as you suggested, Its cool software.
that being said, no matter what option I choose I get The system cannot find the path specified. To me that means that the tablet cannot be entered even though it does show up in device manager samsung android phone> android adb interface.
I mailed samsung help desk and got a reply saying, take it to your nearest samsung repair store. .. THEY can fix it......as I expected they would say.
Im still wondering if the battery is causing the problems. As screen is black, when on charger stays black.
However if the tab is seen on my pc, does this mean tab has power?????
I have no idea how to test the battery without replacing it.
Im guessing tab is fully bricked and if so would that explain the no battery charging icon??? and lack of any other screens lol :laugh:
Anyway, I have learnt so much from reading this forum. I admire the great work and assistence provided.
Guess my tab problem is either too easy to provide a fix for or hardly no one has a clue how to fix my tab :silly:
Please respond and help me out!!!

Categories

Resources