[Q] Market disappeared after factory reset - Captivate Q&A, Help & Troubleshooting

I know there are a few topics about this issue but none of them is ever finished or completely answered so I HAD TO create a new one.
I bought a new phone and gave my Captivate for my mom, but to associate it with her google account I had to do a factory reset, the problem is that after the reset some apps were missing, like the gmail and the market, I got to install the gmail trough the sideload wonder machine but for some weird reason it won't work for the market, any suggestions? Thanks in advance

maybe this APK will help?
http://forum.xda-developers.com/showthread.php?t=868767
Otherwise, maybe do another factory reset and see if it reloads it.
good luck

may need to flash stock using odin if all else fails

Related

XDA IIi keeps rebooting

I'm getting really sick and tired of this.
My O2 is rebooting after a few minutes every time I use it. I have tried backing up and re-installing the OS but this didn't fix the problem. Is there possibly an issue with the soft reset button or something else ?
Any help appreciated.
Your posting is a time ago, I guess you already did what I recommend to do: A hard reset. As far as I know there is no possibility to read any system log files.
I ended up reinstalling the OS + apps/data in corporate mode. Works ok now. It was probably a software issue causing the reboots.
Hi bitrate......
You said Corporate images.... where did you get the images from ? I keep getting country id issues when I try to flash images downloaded from O2.

Tab Won't Factory Reset

i've got a galaxy tab, no custom roms, not even rooted and i can't reset it. when i go to Privacy-->factory reset, it will boot into the boot menu, and i do the data and cache wipe from there, then it will only reset the homescreen. my accounts and data stays on the device. i've seen the problem once online, but can't seem to find anymore topics on it. does anyone know how to fix this problem?
Jrob2k said:
i've got a galaxy tab, no custom roms, not even rooted and i can't reset it. when i go to Privacy-->factory reset, it will boot into the boot menu, and i do the data and cache wipe from there, then it will only reset the homescreen. my accounts and data stays on the device. i've seen the problem once online, but can't seem to find anymore topics on it. does anyone know how to fix this problem?
Click to expand...
Click to collapse
I'm having the same exact problem. I can't seem to find a way around it, and I suppose I will have to send it in if I don't want to go into ODIN and deal with it that way.
Same issue
I'm having the same issue.
It does not matter how I do it the result is the same.
The 3G information is wiped out, all the applications are messed up, but my Gmail account, Facebook and accounts are still there. If I manually remove all the accounts using account manager, when I reboot the tab, they're all back!
I've tried:
Menu > Settings > Privacy > facotry reset
and I've tried holding down the Volume Up button while booting and selecting facotry reset and clear cache. No good...
At this point I'm being sent a new Tablet, but I really want my personal information cleared before I send it back. How can I "jack" it up? I've looked for a Verizon ROM to see if I can put that back on using the SD card, hoping that would wipe it, but can't seem to find one. Or any CDMA Rom that might wipe everything out.
After I had this issue I even installed z4Root and rooted teh phone, hopeing to use an App that remote wipes, but the results were the same and NOW the SuperUser force closes everytime I try to open it. In fact, almost all the apps seem to force close when starting them EXCEPT market and Gmail.
Help!
--- update----
Changed my passwords on Gmail, Facebook and Twitter. After about 30 minutes the tablet finally stopped displaying my information and started prompting for passwords.
This is an old thread but I'm having the same problem with my Sprint Galaxy Tab. Factory resetting through recovery mode, settings, flashing a new rom, etc don't work and pretty much every app crashes as soon as the tab boots.
Anything I can do before sending it in?
Anyone else facing this problem? I did have two google account in my tab. I would like to remove one of it which I dont use anymore. BUT the system request me to factory reset if I want to remove the account.
BUT the problem is, i'm afraid if I reset, others problem will come later.
I always heard people taking "Don't fixed it if its aint broken". LOL
So, over my curiosity to see either this "unable to remove account" is a common problem which involve my tab also or not?
Curiosity kill the cat!!
haha..so afraid now...
same issue
I have the same problem.Problem come on gingeIrbread.On froyo factory reset works normal.I flash back to froyo but can't do enything becouze it's crash when go to settings wizard. I go to recovery mod but can't whipe factory data and chase.Flash back to gingerbread 2.3.3 but nothing change.Help please.I have euro tab.Sorry for my bad english.
xena0709, I know if you flash the overcome safe gb rom then it wipes everything. You should try that....
Overcome is GSM only...
I try that.Didn't work.Thank you for advice.
In recovery it says Can't access to '/system/csc/TWO/system/'. I don,t know what to do.
Solved.I took my tab to Samsung center. Replace the mainboard.Now it work.
had this on my Sprint Galaxy Tab after the Gingerbread update. Sent it in and they mailed me a brand new unit a week later.
hello all,
i know that this thread is very old. but i faced this problem now, i want to know if flashing the stock ROM will solve this problem or the only option is to change the motherboard. As my tab is out of warranty and this will cost me a lot to get motherboard changed
thanks in advance.
---------- Post added at 04:54 PM ---------- Previous post was at 04:43 PM ----------
xena0709 said:
I have the same problem.Problem come on gingeIrbread.On froyo factory reset works normal.I flash back to froyo but can't do enything becouze it's crash when go to settings wizard. I go to recovery mod but can't whipe factory data and chase.Flash back to gingerbread 2.3.3 but nothing change.Help please.I have euro tab.Sorry for my bad english.
Click to expand...
Click to collapse
hello all,
i know that this thread is very old. but i faced this problem now, i want to know if flashing the stock ROM will solve this problem or the only option is to change the motherboard. As my tab is out of warranty and this will cost me a lot to get motherboard changed
thanks in advance.
Me too i got the same issue i think except that i cant get to home screen
In case of trouble go back to stock ROM first.
Overcome method and rooting:
http://forum.xda-developers.com/showthread.php?t=1881981

Help, phone is useless

hi all, my phone has numerous problems and nothing seems to fix the phone, so ill sum up the issues
none of my apps work, ALL of them force close as soon as they are opened, I've tried factory resetting the phone, but after the reset the apps are still there with the same problem. The same things happen after i do a hard reset. I've tried reflashing stock and non stock firmwares and nothing fixes the problem, my phone is basically useless.
Is there any fix to this?
goalieguru said:
hi all, my phone has numerous problems and nothing seems to fix the phone, so ill sum up the issues
none of my apps work, ALL of them force close as soon as they are opened, I've tried factory resetting the phone, but after the reset the apps are still there with the same problem. The same things happen after i do a hard reset. I've tried reflashing stock and non stock firmwares and nothing fixes the problem, my phone is basically useless.
Is there any fix to this?
Click to expand...
Click to collapse
I don't know what your warranty situation is, but if you can flash back to stock, I'd take it into an AT&T store and see if you can get a warranty replacement. It's possible there may be a fix to your issue, but if you are in a position where you can just swap it out for a new phone, that may be your best/least frustrating solution.
Have you tried going into mounts and storage in cwm formatting everything and then flashing?
My phone is out of warranty
and yes i've tried that but still no luck :/
goalieguru said:
My phone is out of warranty
and yes i've tried that but still no luck :/
Click to expand...
Click to collapse
When you flashed to stock, did you do a Master Clear also? It sounds like a software issue and should be fixed with a complete system wipe.
I'm going to assume you used some type of backup " tibu " or something similar before you did any flashing ? If so did or how did you reinstall your apps and data ? Cuz if you install system apps plus data it would explain why all your apps are force closing. Only install missing apps plus data.
Do the ethical thing... Go to at&t and claim ignorance to the problem. Always works out.

[I9001] Unable to download apps from Play Store and unable to upgrade firmware

I am having two problems on my Samsung Galaxy S Plus GT-I9001.
The first one, of not being to able to download apps started day before yesterday. When I tried to update apps via Play Store, it would just be stuck at starting download, and the actual download won't start. The bar just kept moving like it does before download starts, but actual download does not start.
I searched for solution to this problem, and tried the steps on Google support... to clear cache and data for Google Framework Services, and Download Manager, and Google Play Store services. Tried that, nothing happened.
So, I decided to do a factory reset, in the hope that, that would solve the problem. And so I performed the factory reset, but the problem is same as before. Still cannot download apps from Play Store.
Yesterday, when I tried to download update for apps, it showed error 927 sometimes. Other times, it shows nothing, but just gets stuck at starting download.
However, I was able to download two apps, which makes it strange. I was able to download Street View for Maps, and Voice Search. But, the downloading for others didn't work.
I searched for solutions to the problem of error 927, and I tried different solutions I could find, but none have worked. I tried the extensive steps given on this thread here:
http://forum.xda-developers.com/showpost.php?p=33762494&postcount=8
I tried it several times, but so far this has not worked. It's making me a bit frustrated.
Second part of the problem is that, after the factory reset my phone is in the state that it first came. An upgrade to my phone firmware is there from Samsung. I have Samsung Kies installed on my system, and I have successfully done an upgrade to my phone earlier to the latest firmware being offered from Samsung.
So, I tried the upgrade via Samsung Kies. Strangely, it shows what version of firmware I have on my phone, but does not show the name of the version available, it's blank. However, it does inform that an upgrade is there.
So, I start the upgrade, and it performs an initial download, asks for UAC clearance twice, and then the firmware upgrade window comes up, where it starts to download the firmware upgrade files. Then, a Notice window comes up, with something written in Korean or Chinese, I don't know, with an OK button. When pressed OK, the firmware upgrade process closes, and then the phone disconnects from Kies, and is connected again, and then it again shows that a firmware upgrade is available.
I tried upgrading multiple times, same thing occurs. How am I supposed to understand the Notice in Korean/Chinese... that's stupid.
Also, the latest versions of Kies, starting from version 2.5.0 do not support GT-I9001. I had to download version 2.3.3 in order to use Kies to connect to my phone. Because the official upgrade is offered via Kies for I9001. Samsung is not offering update via OTA.
I am using Windows 8, and Samsung Kies works fine.
So, please help me with these two problems... downloading of apps problem, and performing upgrade of my phone.
I haven't rooted my phone.. it's just over a year old.. bought it in January last year. So, warranty is over.
I am also a newbie, and I haven't performed any rooting, or haven't yet gone into recovery mode, etc. So, if I have to do that, will need proper steps, and explanation .
Thanks.
Update via ODIN. Takes some time and patience but it works much better. See the the index in the GT-I9001 i've made a tutorial
mrjraider said:
Update via ODIN. Takes some time and patience but it works much better. See the the index in the GT-I9001 i've made a tutorial
Click to expand...
Click to collapse
Please provide the link.
http://forum.xda-developers.com/showthread.php?t=1922505
Am getting crazy here.
I keep trying for the downloads once in a while. So, I tried downloading again, and this time, the downloads started normally. I updated 3 apps.. Gmail, Google Search, Maps. I also downloaded Flashlight app. After that, I tried to download more, but now again same problem is happening... stuck on starting download. Tried downloading different apps, same. I don't know what the heck is happening.
Any solution will be appreciated.
What might have caused this? After a factory reset, things should have worked fine, but why even after a factory reset, there are problems?
Which google play version do you use?
Thanks for the link.
The Google Play version on my phone which it installed automatically when I had performed factory reset is 3.10.14
CapriAnupam said:
Thanks for the link.
The Google Play version on my phone which it installed automatically when I had performed factory reset is 3.10.14
Click to expand...
Click to collapse
If you have the newest one; V4.0.25 then go to settings > apps > manage apps (or on ICS/JB scrol to all) then search for google play and for Play services and wipe data/cache on both apps.
Well, I have version 3.10.14, and as said in my first post, I have already tried that multiple times, that is, clearing data and cache for the Google Play Store, Play Store Service, Google Services Framework, Download Manager.. but the problem is still there.
There are no updates shown for Google Play Store on my phone.
I have Gingerbread 2.3.6 on my phone.. XXKQD.
About performing upgrade with Odin, how do I know which stock firmware I should upgrade to.
Well, ive searched error 927 via Google ( ) and it means a server error on the developers side. Meaning the playstore/application has issues. Whichs cant be solved by us users
---------- Post added at 11:23 AM ---------- Previous post was at 11:22 AM ----------
CapriAnupam said:
Well, I have version 3.10.14, and as said in my first post, I have already tried that multiple times, that is, clearing data and cache for the Google Play Store, Play Store Service, Google Services Framework, Download Manager.. but the problem is still there.
There are no updates shown for Google Play Store on my phone.
I have Gingerbread 2.3.6 on my phone.. XXKQD.
About performing upgrade with Odin, how do I know which stock firmware I should upgrade to.
Click to expand...
Click to collapse
*#1234# and chose the correct CSC for your country.
Also did you tried a complete factory reset?
mrjraider said:
Well, ive searched error 927 via Google ( ) and it means a server error on the developers side. Meaning the playstore/application has issues. Whichs cant be solved by us users
Click to expand...
Click to collapse
Well, I too had searched for this error yesterday, and as said in my first post, it is quite a common error, and I found some solutions, like the one you told, to clear data/cache, etc. But that does not work.
It does not necessarily mean that the problem is on developer's side, otherwise, it wouldn't have been solved with the different solutions.
mrjraider said:
*#1234# and chose the correct CSC for your country.
Click to expand...
Click to collapse
Thanks, I did that. CSC is I90010DDKP5. So, how does this help me in choosing the correct firmware upgrade
mrjraider said:
Also did you tried a complete factory reset?
Click to expand...
Click to collapse
Well, I have performed a factory reset, which is available in the phone under Privacy.
Is there any other form of factory reset? What's a complete factory reset? How is it different from the factory reset there in the phone?
CapriAnupam said:
Well, I too had searched for this error yesterday, and as said in my first post, it is quite a common error, and I found some solutions, like the one you told, to clear data/cache, etc. But that does not work.
It does not necessarily mean that the problem is on developer's side, otherwise, it wouldn't have been solved with the different solutions.
Thanks, I did that. CSC is I90010DDKP5. So, how does this help me in choosing the correct firmware upgrade
Well, I have performed a factory reset, which is available in the phone under Privacy.
Is there any other form of factory reset? What's a complete factory reset? How is it different from the factory reset there in the phone?
Click to expand...
Click to collapse
Factory reset via recovery? Can also help..
And yes if you have the correct one then you can search for it on samsung updates or sammobile
Update on the issues - one issue solved
Seems like the problem is with Play Store, and that's why I was not able to download the apps. Now, the apps are downloading fine, without my doing anything. First, it was working randomly... but now, am able to download all apps. I now feel stupid to have performed the factory reset on the phone so soon.
Seems like Google are rolling out a new version of Play Store, and so I think that's the reason behind the downloading issues. But, its strange why it happened to me only. Anyone else with GT-I9001 experienced this issue?
About the second problem of not being able to upgrade the firmware via Samsung Kies.. I wrote to Samsung, since I have not got any helpful reply from here on the forum. They wrote back to me, giving me the address of Samsung Smart Cafe in the city, and telling me to go there. That's just stupid. For a problem with their software, why should I be the one going to the Smart Cafe. Obviously, they will charge me for their services there. I have written back to them, about this, that it's a problem with their software.. its showing non-English messages whereas the installation language was chosen to be English. Let's see what they reply... but I am not expecting any helpful reply. It will be just wishy-washy.
I may try upgrading the firmware via Odin, but I am thinking if it's worth it. The official firmware upgrade isn't so good, and has bugs.
I am thinking that if I have to upgrade via flashing, then why not root the phone, and install a custom ROM.
Can anyone please tell me about a stable and efficient good custom ROM for GT-I9001? ... or should I open a new thread to ask about it?
Am an absolute newbie with all this rooting, and flashing, and have no idea about the ROMs.

[Q] Licence verification failing in bought apps?

Hello, I have no idea how to fix this, I have even tried a factory reset but I'm not sure it helped at all.
At first, I had a problem with In App Purchases - it never loaded them (for example in WoT Blitz it told me that I have something disabled, also in other games, but I didn't do anything like that!)...I tried a factory reset because I couldn't find a way to fix it on the internet or in my settings of phone and Google Play. After factory reset, everything seemed to be fine for a day or so, I tried immediately if WoT Blitz shows me IAP's, and it did show them. I thought everything was fine, but yesterday I tried to download from Google Play Store some games I have bought and played already (Terraria and Rayman Jungle Run). They both are telling me "Licence Verification Failed". I don't know if this was happening already before the factory reset, but I don't think so. I have tried to google but most of what I have found were just telling me to download Lucky Patcher and patch it...but why is this happening and how can I stop it?
I have a rooted Samsung Galaxy S3 Mini with Cyanogenmod Android 4.4.4 KitKat almost a year now, the Cyanogenmod version is newest and there should be no issues.
Sir,
Please wait until mods will move this thread to the device specific forum for more relevant answers.
Stand by
Good luck

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