I have an unlocked At&T captivate that I have been using on the Rogers Network in Canada, for some reason recently it has not been allowing calls to come into the phone, I get maybe a half ring and then it disconnects for some reason. I have looked at the settings and can't seem to see any issue there? I was wondering if I do a hard reset if the phone will become locked again to AT & T? Or if anyone knows of a solution to the disconnection issue. Thanks.
Does anyone know the process for doing a hard reset on the captivate and does anyone think this may help with this issue?
dreamgetter said:
Does anyone know the process for doing a hard reset on the captivate and does anyone think this may help with this issue?
Click to expand...
Click to collapse
Hard reset will just affect user data...... It will not affect the sim lock.
so you think it may be a sim card issue?
dreamgetter said:
so you think it may be a sim card issue?
Click to expand...
Click to collapse
Maybe Sim Card or Kernel problem - Just throwing this OTA for you to check as I don't have much knowledge about this issue.
I had this problem once using Darkyy. Performing a Factory reset fixed it.
Related
Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !
Try another known-good SIM card. If you still cannot get service, then you probably have a hardware issue with the phone.
Sounds stupid, but did you make sure you put the SIM in the right way around.
You wouldn't believe how many people have not done this right.
Sounds like it's not unlocked... when I got mine it wasn't unlocked but it only asked for a code once.... just run the unlocker to be sure...
maybe to hard reset?
Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks
alanalan11 said:
Hi thanks for everyone's help.
I think I put the sim card the right way , otherwise it will show 'no sim card'
I am keep trying other rom/radio; still no luck, it either keep searching or say 'no service'
I really hope it is not hardware problem.
hope if anyone has the experience and could help me
it really confuse me.
Thanks
Click to expand...
Click to collapse
welll this might be a little solution i read in another thread...sum times the phone will not read the sim becuz its not making enough contact to the phone...so maybe a little piece of paper on top of the sim then put it in the phone MIGHT help..if it doesnt then ur phone is jacked up =P
or
when i put my tmobile sim in my unlocked 8925 it worked and then a couple our couldnt get n e service... and i checked my brothers phone and dad and they didnt have service too... so maybe sumtimes the network will nto work for a while. or sumthing
If you go in the phone options and do a manual network search, does it find anything?
Thanks brian_v3ntura:
but I tried paper, same thing, maybe not be contact problem.
Thanks kilrah:
I tried that, it shows " cannot read setting from network, try viewing setting later or disconnect data connection and try again."
I did saw something online that maybe because the Fido sim card maybe old (about 3 years), but it did work with sth. like Samsung blackjack II. maybe Kaiser is more complicated.
just wonding if anyone have experience that old sim card may have problem with new phones.
I will keeping trying...
My SIM card is about 4 years old.
I'd bet your Kaiser has a hardware problem.
Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.
good
as one of the boys ur sim might be damaged/old (power failure issues most likely)
alanalan11 said:
Hi, guys
I tried a friend's Fido sim card, it works, I don't what's the difference, but it is just like that, maybe I should go get a new card.
Thanks everyone.
Click to expand...
Click to collapse
yeah, just what confused me is that the sim card still work with my other phones.
Hey guys,
Long time lurker here... and I'm having the same problem.
I have a foreign (Cyprus CytaMobile Vodaphone) SIM in my Kaiser. A couple times over the last few days I was getting the "no service" but if I reset (turn on/off) the device it was fine. Today I cannot get service on it at all. I tried it in an unlocked 1G iPhone and it didn't seem to work either.
I thought maybe the SIM is dead, however when the device it's in starts up, it asks me for the PIN set on the SIM card. I enter the PIN, and it unlocks the SIM. How could the SIM be dead if the PIN authenticates? However, when I put my regular Canadian Rogers SIM in, it works fine.
Where it usually says "Searching.." on the home screen, I once got "Denied, searching.." but I haven't been able to reproduce it.
Any ideas? The provider doesn't have a local roaming agreement, however for the past year it has always registered on the network and allowed me to check balance and send text messages.
Is it most likely a dead SIM or blocked by Rogers? I'm doubting the blocked part, but the successful PIN entry is what has me baffled...
Thanks!
Chris
Ok different SIM card also from Cyprus Cytamobile in a SE w810 does the same thing. Is Rogers seriously all of a sudden blocking these? There is no local roaming agreement, however I would always get the Rogers welcome text's and even be able to check balances. I've been doing this off and on for 4 years...
Anyone ever heard of something like this?
Thanks,
Chris
P.S. Sorry, getting a bit off topic but I thought the initial problem was related!
EDIT: Ok, I can also see all the SIM contacts and SMS messages stored on the SIM.
alanalan11 said:
Hi
I just got on at&T 8925, I put in sim card and it did not ask for unlock code, so I guess it is unlocked, I put in my sim card (Fido Canada,works in other phone) and it show "no service" can not find phone network signal.
I tried
ATT ROM 1.57.502.2 and
RUU_Kaiser_ROGERS_WWE_1.83.631.4_radio_sign_22.51.88.13_1.27.15.32R_Test.exe
radio 1.27.12.11 and 1.27.15.32
all same problem.
Can anyone help me, are these rom combinations not good? or something wrong with the device?
or anything I need to do?
thank you for your help !
Click to expand...
Click to collapse
I also have the same problem with my tytn, I have a bad feeling it is hardware If you manage to find the problem please let me know. I have tried the paper thing and also all new firmware and OS nothing helps
Try setting it to GSM only (disable 3G) and see what happens.
To do that go to Settings->Personal->Phone->Band->Network Type=GSM.
If it works then, you might want to read this thread: http://forum.xda-developers.com/showthread.php?t=419803
My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
have u put the back part (the part which u seperate the phone to remove the battery) together firmly? that happened to me and as soon as i clicked the case together it worked!
Sent from my HTC Incredible S using xda premium
Back cover is securely fixed, I have also cleaned the contacts of phone to back cover but still the same problem
awaiting help..
umartariq said:
My HTC Incredible S signal bar got cross and mobile say out service area.
When I manually try to select network it says 'sim card does not allow connection to this network'
I have installed 3,4 ROMs but same issue, tried different radios but same issue.
Also tried *#*#4636#*#* thing, turned off then on radio many times but no use.
Any help will be highly appreciated!
One thing to note is that I can connect GPRS/ EDGE and browse normally without any issue still it shows no signal, but when try to make a call it says out of service area.
Also when phone restarts it locks on to network showing signals. but as soon as i make call signals are lost.
Awaiting help..
Click to expand...
Click to collapse
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
tpbklake said:
Are you sure you have a SIM unlocked IncS? Sounds like it may be SIM locked.
Click to expand...
Click to collapse
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Sim card might have issues. Have you tried another one or sim in another phone?
Nonverbose said:
Sim card might have issues. Have you tried another one or sim in another phone?
Click to expand...
Click to collapse
I agree with this. I had this problem when i had to swap SIMs due to a plan change. Got a DOA SIM resulting in this guy's same symptoms.
itsbeertimenow said:
+1 But I've never seen this before or else I'd help you out.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
Thank you all for the replies, BUT I have tried all 5 carriers available in my country. The behavior is same for all SIMs. I bought unlocked Inc S. There is no doubt that it is locked because this strange behavior occurred suddenly when i was using my phone as usual. No new application / ROM or anything else was installed. It just suddenly started this behavior.
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
hmm probably u shuld restore to stock b4 sending to HTC! better chance of fixing it?
Follow this guide!
http://forum.xda-developers.com/showthread.php?t=1359555
SOLVED
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
HI
I have exactly the same problem than you
can you explain me how you solve it ?
Regards,
umartariq said:
I think I have to send my device to HTC. At first I was trying to resolve the issue with help of you guys because it has no warranty. I have to pay for all the repair costs.
Anyway please keep me updated if any solution is available.
I'll too inform when my phone gets repaired that what was the issue, which might help some one suffering from same problem.
Thanks!
Click to expand...
Click to collapse
so what was it?
---------- Post added at 05:44 AM ---------- Previous post was at 05:36 AM ----------
umartariq said:
thank you all for the support
problem was that TELECOM REGULATORY AUTHORITY of our country blocked the set due to some misunderstanding, which was unlocked by them.
Click to expand...
Click to collapse
what do you mean? so it was blocked by IMEI?
[Q][HELP] No Service after S-OFF & ROM installation
Hi,
I have a similar problem. My sister just bought a gently used Canadian Incredible S. It was unlocked and working fine on her carrier, Fido, but was running Gingerbread. Since the carrier doesn't offer this model, I decided to root it and install a custom ROM. I tried following THIS guide, but I rapidly ran into problems. I have to say it was my first time. First, the dev unlock failed with a simple "[ERR] Command error!!!" in fastboot. I did a search and finally realised my HBOOT was already at 1.13.0000 and that it was impossible to dev unlock. I also read that S-OFF was equivalent so I skipped the unlock and tried to flash the recovery, but that failed too. Then, I decided to skip Nonverbose's script and the RUU and use Revolutionary to S-OFF and install the recovery software. That worked so I installed Superuser, the ViperVIVO 1.3.0 ROM and did all the wipes. The phone works fine but it doesn't pick any signal. I flashed a new radio, the 11M, redid the APN settings and changed to WCDMA only with the secret code, but nothing works. I finally restored to the Gingerbread backup, but there still is no service. Any help would be greatly appreciated to understand and fix the problem.
Thank you!
my phone stopped recognizing any SIM cards all of a sudden. I saw that there is issue with the one X but I don't think I see anyone having this issue with the one. I haven't tried the tape method yet.
Anyone experiencing this issue too? Should I ask for a replacement?
tigersgt said:
my phone stopped recognizing any SIM cards all of a sudden. I saw that there is issue with the one X but I don't think I see anyone having this issue with the one. I haven't tried the tape method yet.
Anyone experiencing this issue too? Should I ask for a replacement?
Click to expand...
Click to collapse
First try reseating the sim card. Also is this a micro sim card or a cut down one? If after reseating the sim card it does this again then I would take it back as there is something not right. I heard of this with one other unit a while back but it only happened once and after a reseat it was good, so not common like one x.
carl2990 said:
I've started to have this problem too, sometimes it won't happen for a few weeks but recently it's been happening once a day. Should I be looking to get a replacement or just software reset the phone?
Click to expand...
Click to collapse
Geting the same problem. What can be done ?
Thnks in advance.
L
She's using a Samsung Galaxy SIII, I'm using the HTC One.
We're on the same mobile network. Both of us don't have a problem with calls to/from other people; Problem happens when we call each other.
Problem: She can hear me well, but I can't hear her most of the time.
Thanks in advance for your help!
I already called up our network provider regarding this, and they've never encountered an issue like this before.
They just advised for me to try using a different phone... Couldn't believe that.
jndo10116222 said:
I already called up our network provider regarding this, and they've never encountered an issue like this before.
They just advised for me to try using a different phone... Couldn't believe that.
Click to expand...
Click to collapse
I had this very same problem, it appeared that I had blocked my girlfriend. Even though I hadn't, I could call other people they could call me and so on, nothing wrong with my girls handset either.
When I tried to call from a different handset, the problem persisted hinting at a network issue.
Got issued a new sim and it started working again.
SPK with the network again and see if you can get one sent out.
Could be that its something else too, so problem solve before you get a new sim.
Sent from my HTC One using xda premium
dladz said:
I had this very same problem, it appeared that I had blocked my girlfriend. Even though I hadn't, I could call other people they could call me and so on, nothing wrong with my girls handset either.
When I tried to call from a different handset, the problem persisted hinting at a network issue.
Got issued a new sim and it started working again.
SPK with the network again and see if you can get one sent out.
Could be that its something else too, so problem solve before you get a new sim.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Still unresolved, but thanks for your suggestion.
I was already issued a new LTE sim, but the problem still persists.
jndo10116222 said:
Still unresolved, but thanks for your suggestion.
I was already issued a new LTE sim, but the problem still persists.
Click to expand...
Click to collapse
Then try the sim in a new / different phone
Go back to stock and see if the problem persists.
If all else fails, return your phone.
dladz said:
Then try the sim in a new / different phone
Go back to stock and see if the problem persists.
If all else fails, return your phone.
Click to expand...
Click to collapse
I asked her to switch phones, and our call works perfectly fine.
Could be a problem in her microphone placement
Thanks for your help guys
Hi, can someone help me? After i replaced my charging port for a new one, my sim card are not detect. It's show "Service Disabled". I already made a factory reset. Nothing changed.
Now i can only use wifi only.
#sorryformybadenglish
Jasadth said:
Hi, can someone help me? After i replaced my charging port for a new one, my sim card are not detect. It's show "Service Disabled". I already made a factory reset. Nothing changed.
Now i can only use wifi only.
#sorryformybadenglish
Click to expand...
Click to collapse
Never experienced anything like that myself, but do a google search for 'lg "service disabled"' and you'll get lots of hits with solutions. Seems it's kind of a 'glitch' thing.
cheers
Jasadth said:
Hi, can someone help me? After i replaced my charging port for a new one, my sim card are not detect. It's show "Service Disabled". I already made a factory reset. Nothing changed.
Now i can only use wifi only.
#sorryformybadenglish
Click to expand...
Click to collapse
Did you find any fix for this issue? I googled and tried everything there but no fix