there are four problems in my HD7:
1. After I setup Zune, and connect my HD7 to MY PC,but my PC still cannot find the device.
2. In "About", the total storage shows 15.73MB. and 10.12MB can be used.
3.every time I run application in HD7, it always indicates storage limit.
4.After I hard reset my HD7, the screen stays in the flahing and in the middle shows HTC. It has lasted several hours.
who can help me?!!! Save my HD7, save the World. SORRY for my poor English.
I would say, go to service, seems you got a bad sdcard in your hd7
I agree. Either replace the SD card yourself (if you want to try that), or take it back to your store and get it replaced.
I am having the same problem as the OP... I am going back to T-Mobile tomorrow
Happened to me as well, hard reset fixed it...
i had that problem with my brand new hd7, all i did was take the lower back part off and pull the sd card out a lil and push it back on and it worked perfect after that so i guess it just needed re seated.
Bad SD card is more possible. You can search for a SD card changing tutorial and swap a new card into it (and OF COURSE you can swap a fresh good 32GB card to it to give it more room.)
My advice is to send back if it's still under warranty.
Mine was like not in warranty so I will swap cards.
professorwol said:
I am having the same problem as the OP... I am going back to T-Mobile tomorrow
Click to expand...
Click to collapse
Did you dropped your unit or accidentaly bump it? Coz this might be the reason to make the micro sd loose a bit.
Related
First of all thanks to all on the forum for all the useful tips and tweaks.
I finally took the bold step of my first flash two days ago to Dutty's latest Rom.
As he advised I have slowly added programmes and tweaks to make sure there were no bugs. Last night I was playing around with different wallpapers after a day of the phone being stable. Waking up this morning I found a lot of my tweaks for the today screen had reset themselves. Using file explorer i tried to open my storage card (I kept all the cabs i have been using on it) and it wasn't found. I took i out and have tried to open it through my laptop and it keeps asking to 'insert card' i.e it can't see it either. I tried a hard reset on my HD to see if it was anything I had installed and still nothing!
I have most things backed up on my PC and yesterday set up microsoft myphone so hopefully I haven't lost anything...BUT. Has flashing caused this or is it just coincidental that my storage card has gone tits up!
many thanks in advance.
P.S Off topic. has anybody else found that the Virgin advert causes a stuttering effect when scrolling down a page?
Hi Mate,
take a look at this link
http://forum.xda-developers.com/showthread.php?t=506560
Should explain all, it looks like when you upgrade to one of the newer roms not based on the 1.14 it kills the SD card, you could try formatting it again..
Happens quite randomly , so ...
Bloke
Cheers Bloke
Although the cause doesn't seem to be very clear. I flashed my HD without the SD card in. I have a sandisk card. It came with the phone but it was a replacement phone so not exactly bundled per se. (after getting the phone on an upgrade last Dec with Orange actually paying me a fiver for it, I lost it/had it stolen after owning it a month and had to then fork out £160 for it )
Sods law that i haven't been backing up my SD card as the majority of it was music that i have on my laptop anyway.
Thanks once again
I've never lost any info on my SD Card from flashing any roms, and I've flashed a lot. Even when going from 1.14 roms to 1.59 roms. No probs
However I have heard others have had similar problems and unfortunately only remedy was to format card. Once formatted problem shouldn't arise again
So to update:
tried out spare sd. Not a problem although only looked at it rather than file swap etc
Hard reset: still didn't find card
flashed stock 1.14 rom. Had colours go strange on screen whilst first installing but then touch flo started and colours as norm. Put SD card in and it wasn't found. Soft reset with card in and once booted funny colours came back (all kind of negative and opposite original colours, kind of cool but obviously not good). Still not finding card. Took card out and soft reset, all good and colours back to normal.
So, it seems, I will have to format. Bye Bye data!
I tried to look at the card from command prompt on my PC (xp pro) and it still couldn't see it. Muchos corruption me thinks. Not sure how I am going to format it now?
I hope HTC will look into this and release some sort of fix. Unless they know it's a hardware fault on the card reader and realise it will cost a small fortune to fix everybodies HD not to mention the bad publicity.
Okay, maybe not the most common method to do this, but when I had this happen to me, I also couldn't format the card anymore in my PC (Vista). What I did wat put the card in an old Samsung phone I had lying around, and the phone initialised the card for itself. After that it was also readable again on my PC and in my HD.
Since this happened to me I always take out the SD Card if I flash my phone. Just to be on the safe side.
This memory card has been used in my Nexus One Android running Froyo. I was using the phone last night (specifically FourSquare) and it froze up, I'm not sure if it was writing something to the micro sd but I removed the battery to restart the phone. When it restarted it said "checking memory card for errors", but after waiting for ten minutes nothing was recognized and I restarted it again, this time removing the sd card. Fast forward a few hours. I tried repeatedly different methods to get the phone to recognize it and finally gave up. I put an older memory card in the phone which worked just fine.
I have a usb micro sd reader and plugged it in to the mac. Usually iPhoto pops up but nothing happened. I ran disk utility to see if the memory card could be recognized and still nothing. I tried many free software programs but they all require the memory card to at least be recognized, which mine is not. Any Ideas? I've ran out of them. I just want a few pictures and a video but if thats not possible at least a way to reformat sd card for future use.
Cliffnotes: Card corrupted by android phone, no longer recognized by phone or mac os, tried several sd recovery programs to no avail, I just want the pics!
Sounds like it's not corrupted, it just died. Sorry dude. Time for a new card.
Had my 8 gig die the other night. Mine is recognized when I put it in my laptop but when ok try to copy any file, it can't access. It does see all of then though. I've been trying some recovery software but haven't had any luck so far.
-------------------------------------
Sent via the XDA Tapatalk App
j.bruha said:
Sounds like it's not corrupted, it just died. Sorry dude. Time for a new card.
Click to expand...
Click to collapse
Thanks. You're probably right. I guess this is where the iPhone has an advantage over us Android users. Permanent on board storage.
r3vmixman said:
Thanks. You're probably right. I guess this is where the iPhone has an advantage over us Android users. Permanent on board storage.
Click to expand...
Click to collapse
So if that storage goes out, you replace the whole phone. Sounds like quite the advantage...
Versus cheap expandable memory. Hmm.....
Ok I found a half satisfying solution. The sd card reader has a lock switch. When I click lock I am able to read everything, thus letting me copy it to my computer. I guess putting it in lock mode makes everything read only. The card is still dead, imo. No way to reformat it in this mode and removing the lock switch only reverts to my prior problem.
r3vmixman said:
Ok I found a half satisfying solution. The sd card reader has a lock switch. When I click lock I am able to read everything, thus letting me copy it to my computer. I guess putting it in lock mode makes everything read only. The card is still dead, imo. No way to reformat it in this mode and removing the lock switch only reverts to my prior problem.
Click to expand...
Click to collapse
That means your card is dead. When a flash card dies, it cannot be written anymore, but it can still be read from because the data is still there, it's flash memory so its nonvolatile. By forcing it to read only mode, you should be able to recover your data, like you just did.
Awesome suggestion on setting to read only. It worked for me too. I'm happy to at least get the stuff off it, even if it's dead.
I got a brand new SGS. It was one of the new models that got replaced from the disfunctional 3 button combo phone that was in canada (i9000m)
The GPS and stuff works perfectly too. So I'm happy.
But I have to reboot my phone like 5-10 times a day because the SD card goes missing (can't use camera etc. says not enough memory)
Anyone know the fix to this ? Why does it disappear ?
I haven't rooted or done anything to it -- it's vanilla right out the box.
Your issue is not new to me. I also had this problem, but the only thing I could do was to pull my sd off and reinserting it, regardless of the uncountable reboots. I got my phone in July and since then it happened about two or three times, but from five to ten times *a day* is way too much.
Try with another sd card (it may be defective). If it's still bugging you, I'm afraid the best option would be to give it back to the shop to send it for warranty repair (or immediately getting a new one, depending on the shop).
Please, let me know how it ends.
thunderteaser said:
Your issue is not new to me. I also had this problem, but the only thing I could do was to pull my sd off and reinserting it, regardless of the uncountable reboots. I got my phone in July and since then it happened about two or three times, but from five to ten times *a day* is way too much.
Try with another sd card (it may be defective). If it's still bugging you, I'm afraid the best option would be to give it back to the shop to send it for warranty repair (or immediately getting a new one, depending on the shop).
Please, let me know how it ends.
Click to expand...
Click to collapse
this is my internal SD card -- how do you pull it off and re-insert it ? i'm sorta new
Funkadelick said:
this is my internal SD card -- how do you pull it off and re-insert it ? i'm sorta new
Click to expand...
Click to collapse
I just found something out
when i plug in the USB cord - the SD card goes missing
i.e. i can see stuff in gallery but when i plug in USB cord and go to gallery it says no sd card detected
is this normal ??????
Funkadelick said:
I just found something out
when i plug in the USB cord - the SD card goes missing
i.e. i can see stuff in gallery but when i plug in USB cord and go to gallery it says no sd card detected
is this normal ??????
Click to expand...
Click to collapse
First, this thread should not be in the development subforum.
Second, to answer your question, once you connected your phone to the computer, you will not be able to access both your internal and external sd card. My advice is that you go download and rtfm.
Go to the Q&A section, and you will be able to learn more.
Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
cabe0018 said:
Hello guys! This is my first post after visiting xda developers everyday for the past two weeks so bare with me...
I recently purchased an HTC HD7 from ebay at a very good price. I thought all was well with the free shipping and all...until the phone started restarting after the first day. So I panicked, searched on google and up pops up xda developers forum! It offered alot of solutions to many problems regarding resetting and restarting.
However after extensive research for the past two weeks, I finally recognized that the problem was the 'internal' SD card. The sellers from HK from whom i bought the phone had voided HTC warranty to insert one of their low class, cheap SDHC cards (which explains the reduction in cost) causing it to fail drastically as a phone. I know this happened because of a shiny warranty sticker with a bunch of chinese symbols on it. Updates won't work, factory reset happens on it's own, restarting even when i simply open up the messaging app and of course the infamous "storage card not working" error.
I've decided I cannot and do not want to send back my phone back in exchange for a new one since i will encounter the same problems. I've decided to have them compensate me for any repairs I have to make. So I read an article on xda dev about upgrading memory to 32GB using SanDisk Class 2 SDHC. Problem is, it is quite out of reach in my country so I would like to know a full list of compatible SDHC cards (not necessarily 32 gb). Also, what other hardware problems might be causing the occurances mentioned? I doubt it's a software problem, but say it is, what might be causing it?
Thank you!
Click to expand...
Click to collapse
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Thank you
xdrc45 said:
I think your probably right, more than likely it is due to the cheap SD card!
The good thing is that almost all the newer manufactured SDHC cards will work in the HD7, class 2, through 10.
I would recommend at least the 8gb or the 16gb for storage capacity and a class 4 for read/write speeds.
Stay with a better brand like SanDisk or PNY.
Purchace it from someone that has a decent return policy, just incase you get a dud.
Run the CrystalDiskMark 4000mb test on it and post your results in the "upgrade your HTC HD7 memory to 32gb" thread here:
http://forum.xda-developers.com/showthread.php?t=883582
and they will be able to tell you if its a sufficient SD card for the HD7.
Click to expand...
Click to collapse
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
cabe0018 said:
Where can I hit the thank you button? I cannot find it :S Also the phone is deteriorating day by day....Now it is out of battery and when i charge it, it goes into a loop of the HTC splash screen and a windows loading screen. It then freezes and repeats. Is there anything else that might be contributing to this? thanks!
Click to expand...
Click to collapse
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
xdrc45 said:
It's definitely possible and I wouldn't rule out a software issue, but I think the signs are pointing to a non- compliant SD card
The devices OS is reliant on the SD card to store user data and cache, contacts, SMS, emails and apps, without an SD card inserted or having a faulty SD card would cause these operations to crash and cause system errors when powering on the device, this in turn prevents it from operating and the system from loading and cause file system performance issues, device lockup, reset or boot loop.
Are you sure that they even put an SD card in your device? They or the original owner may have removed the SD card and not installed another one. Either way, I would start with putting a new SD card in your device and go from there!
Click to expand...
Click to collapse
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
cabe0018 said:
Yes I am sure they put in an SD card because i removed the back panel and it is clearly visible. One thing I find annoying is that they removed the protective metallic paper used to protect and hold the SDHC in place. Is there a way to use an alternative to this protective paper? I have also noticed the phone does have some on board memory ( 11MB) to be able to run. However there is no place for anything, messages, contacts, even for running applications such as IE! I'm guessing it is some kind of emergency memory? Anyways, my worry is that i feel that metallic strip is somewhat important so I would like to know how to replace it? Your help is very much appreciated!!!
Click to expand...
Click to collapse
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
xdrc45 said:
Glad I can be of help!
It sounds like it's not recognizing the SD card. Can you get the phone running and goto settings, about phone and check to see what it says for storage capacity. It should show, total storage and available storage.
As far as the metalic tape... I know that it's there to help prevent the SD card from coming out of the tray. Because WP7 Mango security locks the card to prevent any data from being removed from the card. So say you removed the card without unlocking it first, there is no way to extract the data from the card or format it with another device. If the HD7 is turned on without the SD card installed the card will no longer work in the device either.
Not a 100% sure if the tape serves any other purpose though. You could cut a piece of duct tape to fit and secure it in place use the good kind like gorilla duct tape.
Click to expand...
Click to collapse
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
cabe0018 said:
I have successfully inserted a 32Gb SanDisk SDHC Class 4 in my phone just a few hours ago. I performed a hard reset as instructed. When I booted up, the HTC splash screen showed up and it froze. For roughly 5 minutes...I plucked out the battery and again performed a hard reset. This time the device loaded with an error saying: low storage space please free up some space from your device. I tapped 'ok' and all I had was a black screen, although i know the OS booted up because i could hear system sounds, the bottom buttons were responsive and the lcok screen was visible. However when I slide up, no icons are visible except the wifi icon, the battery icon and the sim icon.
I tried loading the bootloader and as far as storage goes it is only recognizing some sort of 64MB partition from an "sd sandisk". Could this be a faulty installation of the OS on the new card? was I supposed to allow the system to take its time to load the software onto the new SD card? I am also unable to obtain the bootloader version etc that would be required to flash an RUU. Help would be appreciated!
Click to expand...
Click to collapse
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
xdrc45 said:
That's strange... The HD7 has an internal (primary) seperate memory for the OS, the SD card is a secondary memory for the device. Technically it's a non removable storage. So once inserted, you hard reset the device and the SD card is formatted and then it becomes a part of the device and it's integrated into the file system.
If you boot into bootloader mode (device off, hold down the volume down button and power the device back on, while continuing to hold down the volume down button) what's all the information on the bootloader screen? I'm wondering if it's bricked. Can you also get into USB host mode? Device off, hold down the volume down button and the camera button and then power back on.
Click to expand...
Click to collapse
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
cabe0018 said:
The device was not bricked. I inserted another SDHC card I had used for an old MP4. It was an 8GB TEAM SDHC class 2. The device booted up the OS on this card after a formatting and everything worked better than previously. However some restats were still happening. I tried loading the bootloader in an attempt to flash a custom ROM for the device but no USB text was seen on screen although Zune was recognizing the device perfectly. I decided to leave the device as is. Yesterday, I migrated to my grandma's for a week and I have a room where reception is great always full and no interruptions. A curious fact was that the phone did not restart once no matter how much I used it... and I did use it extensively downloading apps for the first 3 hours, constantly chatting on facebook, emails HTC hub and also voice recognition for messaging and searches. It was working 100% great. When I descended down the stairs (my room is on the first floor) and went to the kitchen I recieved a call from my girlfriend. I picked it up and reception was pretty bad, so I told her to message me instead. As I cut I realized the reception bar was zero. After a couple of minutes, the phone restarted for the first time since my stay at grandma's. I came to the inevitable conclusion that the mobile restarts everytime the reception is bad. This conclusion was backed up by working fine in my room and restarting every time I went to a low reception room. It hit me then that my house does have pretty bad reception where I reside most of the times which causes all those restarts. I am almost sure this is the cause of the restarting. However I am not sure what it infers... Regardless I am sending the phone back in exchange for a new one. However I do wish to know if anyone encountered the same problem, what they did to tackle it (besides running around like a madman to find reception), what causes this and if it is a model defect or a rare case. Thank you for your help!
Click to expand...
Click to collapse
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
xdrc45 said:
Yeah... If you can exchange it for another one I would!
If in bootloader mode the white section will display "serial" while not plugged in and "USB" while plugged in, if neither of these are present then the device is half/small bricked for sure, even if it's recognized by Zune. That can be fixed with the goldcard/ Y cable method too.
I have heard of some people having issues with restarts when on their network and while roaming outside of their network. One thing you can try is flashing different radio versions until you find one that gives the best signal. Another thing could be the OS build version and firmware version that your device is running on, it may need to be updated.
Click to expand...
Click to collapse
While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
cabe0018 said:
While I wish to thank you for your constant support and very useful suggestions on the matter, xdrc45, I am going to send the phone back very soon. Chances are I will recieve a replacement in two weeks time. Aside from this, I am sure the seller at HK will send me a phone with similar issues (Cross-fingers he won't), But since I am able to handle some very basic technical issues such as these, and the phone is at a good price (160EUR) I do not wish to refund. I'd much rather tinker with it a little here and there to customize it to my liking, ensure maximum potential of the phone and prevent issues. So my question is this: What steps should I take the minute the phone arrives (assuming they send me an identical copy of the phone they provided)? Do I need to supply myself with any hardware or software to be able to install the phone to function as though I bought it officially from HTC?
In reply to your suggestion on the bootloader: yes, the white section was always empty no matter what...so I'm guessing the phone was slowly dying away anyways. I will definately look further into the goldcard/ y cable.
Thanks!
Click to expand...
Click to collapse
I think that's a good choice and hopefully the next one won't have the same problems for you!
The best thing to do when you get the new one is boot into bootloader mode and check the information, if you want post back all the info from the BL screen or provide a screen shot of it. Also go into settings, about phone, more info and post back all the information from there too. That way we can make sure everything is up to par on the device and functioning like it should and make sure it's not bricked and if it is we'll get it taken care of for you!
Hey guys!
I'm having some serious issues with my HD7... the other night I put it on my charger and went to bed. When I woke up the next morning my device was unresponsive, for one the alarms didn't go off on it. The charging indicator led was lit... I pushed the power button to wake it up and nothing happened (I thought ok, strange) I unplugged it from the charger, indicator light went off and still nothing, it was at this point that I noticed our cat chewed the crap out of the devices USB cable in the middle of the night. (Ugh!!) So I removed the battery and rebooted it and everything seemed fine. A little while later I went to use it and I pushed the power button to wake the screen and again not responsive, remove the battery and reboot and it seems fine. Later I was on it on XDA and I set it down for a min and it starts to go into sleep mode and freezes on a partially dark screen and none of the buttons work, power, volume up/down, camera or the soft keys, pull the battery and reboot its fine, this continues throughout the day so I did a hard reset and the problem still persists. So this continues on for 2 days, so I flashed back to stock rom and perform a hard reset before the first boot and i run stock for a day to see if this helps and unfortunately not it still has the problem. I'm back on DS v7.8 and have performed numerous hard resets now but I think there is a definite hardware issue from when the cat chewed on the cable while it was plugged in!
I have the insurance on the device and can make a claim but the chances of me getting a brand new one from Asurion are slim to none and will probably end up with a refurbished one and I would prefer to just keep mine!
So I'm turning to my great and knowledgeable friends here at XDA for any advice or suggestions on how to fix this problem.
Many thanks in advance!
you do understand that your v7.8 is a betta version and has a lot of bugs, right?
http://forum.xda-developers.com/showpost.php?p=17735584&postcount=3
so try a mango rom and let me know!
Meivoon said:
you do understand that your v7.8 is a betta version and has a lot of bugs, right?
http://forum.xda-developers.com/showpost.php?p=17735584&postcount=3
so try a mango rom and let me know!
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I do understand that it's buggy and isn't the most stable rom... That's obviously a sacrifice with running a beta version!
As stated in the OP, I flashed my device back to a stock/shipped 7392 rom and ran that for a full day and a half. Then after my post yesterday I flashed back to 7720 Mango rom for a day now and still continue to experienced the exact same problems.
I was actually experiencing the problem before I ever flashed to DS v7.8... Just to clarify between flashing 7392, 7720, DS v7.78 and DS v7.8 the device experiences the issues evenly across the board... Unfortunately no one rom made it any better.
Thanks for the idea though!
I think I've just come to accept the fact that when the cat chewed the USB cable it caused some short circuitry which in turn caused some hardware damage.
After talking to Asurion earlier today, they have informed me that I'm not the first person to experience an issue with their device after a pet had chewed/damaged the USB cable while it was plugged in... They have had multiple claims for the same reason. I will be receiving my replacement device sometime tomorrow, well technically today now!
well, initially, my thought was a bad flash... but you reflashed.
so, my thoughts go to either battery or microSD card.
maybe try re-XSPL-ing.
if still same issue, would try another battery or microSD card.
honestly, though, unsure of a definitive solution.
regards.
I know this ones been a tough nut to crack... I've been racking my brain on it for a week now!
I've re-XSPL-ed twice now and have flashed it more times than I'd like to admit...lol
I have a backup battery and have tried that too with no success.
I haven't tried a different SD card yet - Good idea... It had crossed my mind but is such a pain in the "you know what" to unlock the SD card card and swap it out.
I am preparing for it though, I just downloaded Cab Sender and Storage Lock Cab. Guess I'll have to flash it again to a rom that supports Cab sender and since I'm getting my replacement device today, I need to unlock and remove my 32gb SD card anyway and that will give me the opportunity to try a different SD card in it and see how it performs.
I'm debating on whether or not to send mine back... I have 15 days to return mine after I receive the replacement, if I don't they only charge me $75 for it.. I didn't think that was bad at all and it's almost worth it to keep it for $75 and see if I can get it functioning like normal.
BTW Shadow... love your new avatar/forum pic!
xdrc45 said:
I know this ones been a tough nut to crack... I've been racking my brain on it for a week now!
I've re-XSPL-ed twice now and have flashed it more times than I'd like to admit...lol
I have a backup battery and have tried that too with no success.
I haven't tried a different SD card yet - Good idea... It had crossed my mind but is such a pain in the "you know what" to unlock the SD card card and swap it out.
I am preparing for it though, I just downloaded Cab Sender and Storage Lock Cab. Guess I'll have to flash it again to a rom that supports Cab sender and since I'm getting my replacement device today, I need to unlock and remove my 32gb SD card anyway and that will give me the opportunity to try a different SD card in it and see how it performs.
I'm debating on whether or not to send mine back... I have 15 days to return mine after I receive the replacement, if I don't they only charge me $75 for it.. I didn't think that was bad at all and it's almost worth it to keep it for $75 and see if I can get it functioning like normal.
BTW Shadow... love your new avatar/forum pic!
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only $75 for a new, refurb HD7? that is a steal!
they still for about $150 on eBay.
good luck on your venture and don't forget to report back.
and thanks.
This is the exact same issue I've been having with my HD7s. And I was running stock Mango since AT&T had never pushed any updates when this started. Since it started happening I tried the manual upgrades to 8107 and 8773 and it's still happening during the charge, and a few times it's locked when I didn't lock the screen and it was attempting to auto-lock. Anyone figure out if it is indeed hardware or if it's just something else happening?
So, I think I located the source of the crashes. After I've disabled WI-Fi for three days I haven't had a crash. Would upgrading to the Mango v2 drivers possibly fix this? It's not a huge issue to turn on Wi-Fi as needed, but it did work for months without me having to disable Wi-Fi to get a reliable phone.
mancide said:
So, I think I located the source of the crashes. After I've disabled WI-Fi for three days I haven't had a crash. Would upgrading to the Mango v2 drivers possibly fix this? It's not a huge issue to turn on Wi-Fi as needed, but it did work for months without me having to disable Wi-Fi to get a reliable phone.
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Did you ever get your HD7 working properly and did you try the v2 drivers?
Here's the update for my device....
I flashed Dynamics 7 to my old HD7 and installed Storage Lock cab via cab sender, (which Storage lock ran very well on D7 and didn't cause any problems with the rom) unlocked the 32gb SD card I had in it and removed it from the device. I re-installed the original 16gb SD card (that I was locked out of completely) and put the device back together, booted the device, performed a hard reset and what do you know... the device unlocked and recognized the SD card.
I then flashed it back to stock 7392 rom and ran the device on it for the next 2 days and the problem still persisted. So I flashed it to stock 7720 Mango to see if maybe the Mango rom would help...no luck still having problems. So I came to the conclusion that a new SD card in the device was no gonna solve the issue. I Then downgraded the SPL and XSPL-ed the device and re-installed D7 and Storage Lock cab, unlocked the SD card and removed it from the device.
Now I had already received my replacement HD7 and all new accessories. I downgraded the SPL from 5.xxx to 3.xxx via the goldcard method. XSPL-ed the device and installed D7 and Storage Lock cab, unlocked the 16gb SD card in the device, removed it and then installed the 32gb SD card. Put it back together booted it, hard reset and the 32gb was acknowledged fine in the new replacement device. I then flashed Deepshining 7.8 to it.
Since I just removed my 16gb SD card from my new HD7 and the old one was still disassembled, I figure I'd give this SD card a try in it. I installed the 16gb to the old HD7 and put it back together, booted it, hard reset and the SD card was acknowledged just fine but the problem still persisted.
I though well for the cost of keeping the old HD7 it might be worth it, I inserted the SIM card in the device and it wouldn't work... Once you activate the new replacement device Asurion deactivates the old device, so that you can't use it or sell it to someone, so the device becomes useless other than WiFi. So I unlocked the 16gb SD card, removed it and the SIM card. Flashed the device back to stock Tmous rom, removed the battery and back cover plate. They only want the device and none of the accessories. I shipped off the old HD7 to them and have been enjoying my new device ever since... Plus I have 3 batteries, 2 - 16gb SD cards, 2 back battery cover plates, 2 USB wall adapters and 1 USB device cable now. Not bad for the cost!