eBay's selling the B&N NookColor for $200 after $50 in instant coupons. If anyone's interested.
The disclaimer on ebay says the coupon expires march 3rd. Is it truly today only?
Sent from my Droid using XDA App
Yes it is today only.
hmm intersting..I just bought one at best buy a week ago.. wonder if i should buy one and just return it to bestbuy..all depends on timing thou..gonna go look up bb return policy..but i save 50 bucks..
thanks OP for the heads up
animeguy said:
hmm intersting.. wonder if i should buy one and just return it to bestbuy..all depends on timin thou..gonna go lu=ook up bb return policy.. thanks OP for the heads up
Click to expand...
Click to collapse
best buy wont refund you cash, and probably wont even give you store credit without a receipt.
Just to be clear, where does it say today only? Here's the expiration date of the author from the page itself:
Terms & Conditions
The offer will expire at 8:00:00 AM PT on March 3, 2011. Discount applies to the purchase price (excluding .shipping, handling, and taxes) of a single item on eBay.com up to the maximum amount specified on the coupon.... etc etc
funkyreuben said:
Yes it is today only.
Click to expand...
Click to collapse
OneStepAhead said:
best buy wont refund you cash, and probably wont even give you store credit without a receipt.
Click to expand...
Click to collapse
yeah i forgot to add a key sentence in my original post.. I bought a NC a week ago.. so i was thinking of buying this to save 50 then when it comes in return to best buy. but it all depends on there return policy.
EDIT: I would have to get it by friday and return it that day in order for it to work.. thats to close..damn
just FYI you cannot buy from BN and return to Best Buy. they have different ISBNs. Unless I misunderstood your statement, it wont work.
Edit:never mind. I think you were talking abt returning the first one since its still in its return period. thats 30 days for Best Buy and 14 days for BN.
lyam23 said:
Just to be clear, where does it say today only? Here's the expiration date of the author from the page itself:
Terms & Conditions
The offer will expire at 8:00:00 AM PT on March 3, 2011. Discount applies to the purchase price (excluding .shipping, handling, and taxes) of a single item on eBay.com up to the maximum amount specified on the coupon.... etc etc
Click to expand...
Click to collapse
Thanks for the clarification. All the listings I saw had expiration times on them sometime yesterday, hence the "today only" in the OP.
fwdixon said:
Thanks for the clarification. All the listings I saw had expiration times on them sometime yesterday, hence the "today only" in the OP.
Click to expand...
Click to collapse
Yeah, later I saw the countdown timers. Must be a pressure tactic. Call now! Operators are standing by! 10....9....8.....7....
lyam23 said:
Yeah, later I saw the countdown timers. Must be a pressure tactic. Call now! Operators are standing by! 10....9....8.....7....
Click to expand...
Click to collapse
Lol. My favourite are the commercials "call in the next ten minutes..." as if they know what time the commercial aired.
Sent from my Honey Nook via Tapatalk
I ordered one! Can't wait, too bad UPS doesn't deliver on Sat, would be a good weekend project.
Related
yeah we can all cross out the 3rd ffor the release date
ohwell... whats the next one? lmao
mr_nonshalant said:
yeah we can all cross out the 3rd ffor the release date
Click to expand...
Click to collapse
Yup....very disappointed! AT&T, please surprise us soon.
The 4th!
Expansys UK expect first delivery of units tomorrow. I know it doesn't help you guys directly, but it does show h/w is on the move.
Gordon
Expansys show an ETA of 4 days.
See
http://www.expansys.com/p.aspx?i=151713&se=404
IBORGUK said:
Expansys show an ETA of 4 days.
See
http://www.expansys.com/p.aspx?i=151713&se=404
Click to expand...
Click to collapse
I know . My info from http://www.modaco.com/index.php?showtopic=258736&view=findpost&p=840054 it could be that their initial shipment doesn't cover all pre-orders, so ordering now would result in shipping in 4 days. Dunno!
Gordon
And I haven't heard a single apology. Wasn't it Crunchgear.com that first said the 3rd? I'm never going to that website again!
Another one that may do US shipping and have 700 in stock (according to website)http://www.devicewire.co.uk/HTC-TYTN-II
The same Expansys link now shows an estimate of 1 day.
Just browse mobilefun uk and their tytn II cost £409 while expansys uk had it at £489. An £80 diffenerece is a lot. Does anybody here has an idea what's the difference between the two device? I'm really puzzled...
apology
sorry, just browse again and mobilefun price went up to £469 but i swear it was £409 yesterday
When there's no stock, it's always cheap. I'm picking my one up from Inkino tomorrow. They have a tracking number from distributor... It is in town!!!!!
Hmm. Expansys seems to have moved from 4 days to delivery to available to order. Don't know whether that means that there has been a delay.
If anything shakes loose via AT&T here in the USA I will post... I have some good connections at a corporate store here in Indy and they are watching for me.
toyfreak said:
If anything shakes loose via AT&T here in the USA I will post... I have some good connections at a corporate store here in Indy and they are watching for me.
Click to expand...
Click to collapse
subscribed to this thread, sweating in anticipation. I have a corporate person looking out for me, but i think she also is busy with real work
Well they have popped up on ebay already... Just saw 3 of them, http://search.ebay.com/search/search.dll?from=R40&_trksid=m37&satitle=htc+kaiser&category0=
the seller has no feedback, account is new, and he's listed them as bids. Already at some 700 USD with 6 days to go... Damn these people are stupid! Anyone remember the Moto RAZR? yea... 1600 USD on ebay! Some poor dumbasses paid that much... and I see this going just as high, if not higher.
This kaiser anticipation is quite entertaining.
yet its killing me!
clove.co.uk also has them in stock
U.S. Co. claims in stock on the 7th
Don't know much about this outfit, just happened to run across it:
http://www.elite-electronix.com/product_info.php?products_id=1015
Well guys, I called my local AT&T store yesterday and asked about the 8925. Sales rep told me (after a brief hold time) that it would be released Sept. 11. That's a pretty sensitive day in the US, but the release of this phone would definitely make a dark day brighter!
Of course, she qualified her response with the fact that these dates are subject to change. I was thinking to myself....ohhhhh really?!!
Just any FYI...
If you try an order a tilt aka Kaiser from At&t online they are out of them. No expected date on when they will be in stock.
alltheway said:
Just any FYI...
If you try an order a tilt aka Kaiser from At&t online they are out of them. No expected date on when they will be in stock.
Click to expand...
Click to collapse
I saw the same trough other retail channels.... they had a higher acceptance than expected and couldn't keep up
MrByte said:
I saw the same trough other retail channels.... they had a higher acceptance than expected and couldn't keep up
Click to expand...
Click to collapse
I am very dissapointed. I saved up enough money to buy one and now they are all out!
Might have something to do with the fact they haven't lowered the price on the 8525s yet...bet they have plenty of those, lol!
you can stil go into the store and get it. I just got one for my gf yesterday. they still have like 2 left.
lol i got mine the day they came out (went in for a memory card for my 8525) and bought one for my GF as well. they were the only 2 they got in stock thus far.
mutantblack said:
you can stil go into the store and get it. I just got one for my gf yesterday. they still have like 2 left.
Click to expand...
Click to collapse
I realize I can go into a store and buy one but not for $299 like they are offering for premier customers
After mail in rebate then yes... but depends on how bad you want it lol? Either wait til its back in stock or go to a store and pick one up and wait for the 100 dollars back... decisions decisions decisions!
sincere759 said:
After mail in rebate then yes... but depends on how bad you want it lol? Either wait til its back in stock or go to a store and pick one up and wait for the 100 dollars back... decisions decisions decisions!
Click to expand...
Click to collapse
I can wait...I was just informing other users who might want to purchase it. I can't go into the store and get one for that price or for even 399 until my two years is up which is in April.
I recently ordered one of these through my premier account for my fiancee and was told it was back ordered but they are expecting more in 5-7 business days. Also, I got AT&T to match Amazon's price of $200!
roverman said:
Might have something to do with the fact they haven't lowered the price on the 8525s yet...bet they have plenty of those, lol!
Click to expand...
Click to collapse
They have not lowered them through the retail channel yet but on their business site / Premier it was listed for $100 while supplies last.
cripwalk said:
I recently ordered one of these through my premier account for my fiancee and was told it was back ordered but they are expecting more in 5-7 business days. Also, I got AT&T to match Amazon's price of $200!
Click to expand...
Click to collapse
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
alltheway said:
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
Click to expand...
Click to collapse
No doubt!...I'm going to drop in the store right now and see. I'm still in my 30 day return timeframe...I'll threaten that and see if they budge.
alltheway said:
How did you manage to have AT&T match Amazon's price of $200 dollars? Did you call somebody directly @ premier site? Were you able to purchase the tilt and have it shipped to you when it arrives...because I would like to do that.
Thanks,
Click to expand...
Click to collapse
When I call AT&T Customer Service I automatically get routed to the business division because of Premier. I originally bought the Tilt for over $400, but then I returned it when I found it for about $200 on Amazon (No Tax) and NewEgg (Tax). Before I returned the phone I talked to a CSR and they would not match the price. When I went to purchase the phone again for whatever reason neither Amazon nor New Egg could verify my eligibility for an upgrade so my orders would get automatically canceled. After numerous calls to CSR's at AT&T who were completely clueless on how to revert my contract back to upgrade status, I finally asked for them to match Amazon's price again. This time the CSR did it on the spot with no problems.
And yes I was able to purchase the phone so it will be shipped when it is no longer on back order. BTW I was not even told it was back ordered when I purchased the phone.
roverman said:
No doubt!...I'm going to drop in the store right now and see. I'm still in my 30 day return timeframe...I'll threaten that and see if they budge.
Click to expand...
Click to collapse
The last CSR I spoke to was very surprised that they did not just credit me the difference in price, instead of making me return the phone to buy it elsewhere.
Got one today
I am surprised to hear about the out of stock. I ordered one yesterday from the National Business Office and they had it overnighted to me. I just got it this afternoon.
Btw, this thing is heavy as a brick compared to the Hermes.
jeffy210 said:
I am surprised to hear about the out of stock. I ordered one yesterday from the National Business Office and they had it overnighted to me. I just got it this afternoon.
Btw, this thing is heavy as a brick compared to the Hermes.
Click to expand...
Click to collapse
I knew I should have ordered it last night when I had the chance that's what I get for taking the girl out to dinner instead of ordering the phone. Oh well. Guess I will just have to wait for now.
Man, I am glad I got mine when I got mine.
Just placed an order on the national business order line and was promised delivery in 3-5 days
alltheway said:
I realize I can go into a store and buy one but not for $299 like they are offering for premier customers
Click to expand...
Click to collapse
____________________
Actually you can. I said I had a problem ordering online and went into the store to get it. Got all the same rates as online. Just need you Premier business account info. Only thing I had to do was pay $399, but then I got a $100 rebate to send in.
Sorry mods about the thread that could go in another thread. But people should see this deal before it is gone. After that feel free to merge it with any thread you feel it needs to go to.
OKAY EVERYONE! READ
Just got this deal too amazing to pass up!
Go to:
http://www.jr.com/order/basket.jsp?...Hash=0a2ace30df7d42028f38788bbc64e14d7ffee550
There will be a 16GB Nexus 7 in your cart with free shipping!
Don't forget to add the July4 promo code for $15 off!!!
Now the Tablet will cost you a total of $234 (unless you live in NY, the tax NY sorry)
Also, the free shipping uses UPS to ship to your USPS post office, THEN Usps delivers to your door. It happens all the time buying from amazon. Just sucks if your mailbox is too small. Then USPS will leave you a slip to go pick it up.
So the shipping may be slow, but you can upgrade to 2 day or 1 day for a much better shipping rate than google was offering!
I was going to pre-order from gamestop today, GLAD I WAITED!
OH! Also note: They will only ship to paypal confirmed addresses, so if your address isn't confirmed, you will have to pay with a credit card and manually type your Shipping info.
ALSO: If you use a MASTERCARD credit card (not debit) They will not charge you until it ships. So A) no balance as of yet, and B) when you are charged you know they shipped.
Do this now! Because they already took the Nexus 7 off their main page! Only a matter of time before they fix this link too!
Not sure when it is shipping, because I never saw the actual listing, but for this price, I could wait a week or two.
Happy hunting!
Oh and act now, because this deal could be gone in minutes or hours.
Censura_Umbra said:
Error 500--Internal Server Error
Click to expand...
Click to collapse
Aaaand it's gone.
Go to member found deals section, active link there I bought two earlier.
Sent from my SAMSUNG-SGH-I727 using xda premium
Jiggavolt said:
Aaaand it's gone.
Click to expand...
Click to collapse
Still there, I fixed the link in the OP. go go go! lol
It's tempting. This would be cheaper than the 8GB model in the Google store. Gave OP a thanks even though I'm not the pre-ordering type. If discount is available from one vendor, it'll be available from another down the road. We appreciate tech toys, but they can only depreciate.
A bit skeptical about this given that the actual item is not currently listed on the site.
I pulled the trigger... worse case they cancel it, I've ordered from J&R before (my laptop) and didnt have any issues with them
ganna see if i can get another 5% out of it via shop discover on my CC
i ordered one prob will get canceled oh well
e.mote said:
It's tempting. This would be cheaper than the 8GB model in the Google store. Gave OP a thanks even though I'm not the pre-ordering type. If discount is available from one vendor, it'll be available from another down the road. We appreciate tech toys, but they can only depreciate.
Click to expand...
Click to collapse
Well this is probably not going to drop lower than this until used/ refurbs come out.
Google is already losing money on these tablets so there isn't much leeway in price. The only reason it is cheap through this site is because the site always offers free shipping. And the coupon code is site wide, so it was a fluke it was useable for the tablet (also probably why they took the Nexus 7 off their site, so they can wait for the coupon deal to end.
Nexcellent said:
A bit skeptical about this given that the actual item is not currently listed on the site.
Click to expand...
Click to collapse
As someone else said, worse that can happen is they cancel on you. And if you use a Mastercard credit card, they won't charge you until they ship. So if they cancel on you, your money was never tied up anyway. Sounds like a win to me and no losses in sight.
Is send to israel?
Wgen it will ship?
Sent from my GT-I9300 using xda app-developers app
morell2 said:
Is send to israel?
Wgen it will ship?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Wasn't aware they shipped to Israel.
Not sure when it will ship. Because they took the listing down. But it should hopefully ship mid July (when Google ships) or end of July (when Gamestop ships them) Either way, I am willing to wait in order to save over $40.
Censura_Umbra said:
Well this is probably not going to drop lower than this until used/ refurbs come out.
Google is already losing money on these tablets so there isn't much leeway in price. The only reason it is cheap through this site is because the site always offers free shipping. And the coupon code is site wide, so it was a fluke it was useable for the tablet (also probably why they took the Nexus 7 off their site, so they can wait for the coupon deal to end.
As someone else said, worse that can happen is they cancel on you. And if you use a Mastercard credit card, they won't charge you until they ship. So if they cancel on you, your money was never tied up anyway. Sounds like a win to me and no losses in sight.
Click to expand...
Click to collapse
yea but ALOT of people dont have mastercard credit cards
manbearpig said:
yea but ALOT of people dont have mastercard credit cards
Click to expand...
Click to collapse
Well that was just a suggestion, if you don't have a mastercard then you just have to pull the pre-order trigger and hope for the best.
Btw, nice to see the famous MBP is getting a Nexus 7.
Censura_Umbra said:
Well that was just a suggestion, if you don't have a mastercard then you just have to pull the pre-order trigger and hope for the best.
Btw, nice to see the famous MBP is getting a Nexus 7.
Click to expand...
Click to collapse
I ordered during the keynote but why not save 50$. I'll be damned if I cancel my Google order though. I'll call Jr tomorrow to make sure.
Sent from my MB860 using XDA
manbearpig said:
I ordered during the keynote but why not save 50$. I'll be damned if I cancel my Google order though. I'll call Jr tomorrow to make sure.
Sent from my MB860 using XDA
Click to expand...
Click to collapse
Yeah, most people are keeping their Play pre-order just in case.
Please let us know the result of the conversation in thread.
morell2 said:
Is send to israel?
Wgen it will ship?
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
I don't think it ships to Israel, but u can use mustop or ushops services to get US address and they will ship to Israel.
seems like jr took down nexus 7 and the link doesn't work anymore
edit: nvm link works.. my bad
edit: just ordered one. Did notice one thing. It never specifically specified it was the 16 gb version ? I know the price kinda implied that but i couldn't really find the actual "proof" if you will.
jkap310 said:
seems like jr took down nexus 7 and the link doesn't work anymore
edit: nvm link works.. my bad
edit: just ordered one. Did notice one thing. It never specifically specified it was the 16 gb version ? I know the price kinda implied that but i couldn't really find the actual "proof" if you will.
Click to expand...
Click to collapse
You are right....
The Item ID does have a 16 at the end, but no proof. I'm going on the OP of the thread that provided this link they said the original description (when it was up) was for a 16gb.
So I'm sure it is a 16gb, but if they run out maybe they will send 8gb and say, well we never said.
Anyway, I don't think it is a problem. If they send me 8gb I will just return it
Censura_Umbra said:
You are right....
The Item ID does have a 16 at the end, but no proof. I'm going on the OP of the thread that provided this link they said the original description (when it was up) was for a 16gb.
So I'm sure it is a 16gb, but if they run out maybe they will send 8gb and say, well we never said.
Anyway, I don't think it is a problem. If they send me 8gb I will just return it
Click to expand...
Click to collapse
It's definetly the 16gb model. I Googled the model number the J&R listed for the Nexus, ASU NEXUS7/1B16, and found the same model number, and pre-sales online at B&H Photo, Frys and Adorama. All three online vendors listed the model number as 16gb. B&H's pre-sale price is $249.00 and the other two vendors are charging 99 cents more for their pre-sales.
I hope this puts some minds at ease.
lol @ $21 NY tax.
Can't wait to move. What a joke.
Just thought I tell you that I cancelled my order for the 8 gig model post two days after I ordered it but then yesterday received an email stating that the thing was on its way over to me and arrived this morning???
Idk. Contact google again?
Sent from my Nexus 7 using xda premium
If you have not been charged then woo hoo
Jordanooo said:
If you have not been charged then woo hoo
Click to expand...
Click to collapse
+1 free Nexus 7? Unless Google storms your house...
Sent from my i777 using xda app-developers app
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Let us know if you still got charged!
I tried to cancel my order but Google rep told me it had to be done within 60 minutes. It was nor really an issue because after I had bought a 16gig N7 at Sam's (saving about $20) the monet was not there for them to charge my account.
I called my bank and they told me there would be no nsf fee. No problems as far as I am concerned.
Google should fulfill pre-orders before sending them to retail outlets
Cen5
Sent from my Transformer TF101 using Tapatalk 2
If its free and you're not charged, why haven't you deleted this post yet??
skynoir said:
n7 delivered and your credit card charged: if you have a copy of order cancelation, use it for a chargeback with your credit card company. keep n7.
n7 delivered and you're credit card NOT charged: keep n7.
Good luck!
Click to expand...
Click to collapse
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
I didn't think they're was a cancel online, I did mine by having them call me, and even the first rep didn't do that right.
Eventually I called back and a different rep said my request to cancel never happened even though the first rep days before said he did it.
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Sent from my PC36100 using Tapatalk 2
WhiteiceDMSTech said:
Second rep did it again and sent it off to the appropriate people. 24-48 hours later, I received email confirmation including the order number, was cancelled.
Click to expand...
Click to collapse
In that case you have a good set of history to now request they come at their expense and pick it up and return your money (if charged).
It would be nicer if the delays were not 60 minutes ha as a result of the level of borkedness of this release! Good luck.
If it says it was cancelled, you will probably get a knock on the door from a UPS guy saying that you have a shipping request. You can either a) say no, keep the tablet, get charged or b) give it to him, wait 2 weeks, get a refund from google)
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
TahrirSquare said:
All you can do now is either return the package unopened to UPS (You have 5 days) or sell it on Ebay.
Click to expand...
Click to collapse
Why sell it? You would get less than you paid for it. Return it
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
No way he can get less than what he paid for it, they're all selling for a profit now. plus he might get his money faster since google refund will take a couple of weeks. However if he doesn't sell it he's stuck with it.
dirtyfingers said:
Why sell it? You would get less than you paid for it. Return it
Click to expand...
Click to collapse
you can sell it for any price you want
glowworm62 said:
Steal N7? People have no morals or ethics. It's disgusting.
The Truth of the matter is Google specifically stated in their terms and conditions of sale that there were no cancellations. As you are unlikely to have cancelled by phone (because they wouldn't let you) you have probably just used the support web page and sent it in. That isn't valid, your order is still good.
Correct way to move forward now is to phone them and request a return which they have said they will do if you have not opened the package.
The important thing to realise is that right now you have the device you ordered. Google's card processing system is catching up. If you have not been charged you you will be soon.
Click to expand...
Click to collapse
Thanks for the reply
I contacted google last night and they said that they would send a email regarding shipping however, this has still not arrived. I then proceeded to put a complaint against google for ignoring my request for cancellation of the goods.
I bought this tablet in the UK so regarding googles policy it really does not matter if they stated "no Cancellations" as this wanders into the realms of "goods law" and statutory rights of the buyer.
I have told a friend at work that I have one for sale or return she stated that she wanted it at the cost £170. Shame, though it would have been nice to make enough extra on top for a cheeky pint!
Also forgot to mention I have already purchased the 16 gig variant through HMV at 190 quid. Also TESCO are selling these at 190 with the order number/discount voucher thing of TDX-KPHM if anyone else is interested.
If this is UK and you were charged, send it back under DSR within 7 days and they must refund you.
Daern
Sent from my Galaxy Nexus using Tapatalk 2
I want from Google something that will compensate me for the lack of information. I ordered on Tuesday at 8:43 and I have no email stating it shipped or it was back ordered. I don't want money or some free gift. I want a Company the size of google to state they are sorry and explain how mistakes like this happened. Then I want them to state what they are doing on the next product release to avoid this from happening again.
Lil Jones said:
I want from Google something that will compensate me for the lack of information. I ordered on Tuesday at 8:43 and I have no email stating it shipped or it was back ordered. I don't want money or some free gift. I want a Company the size of google to state they are sorry and explain how mistakes like this happened. Then I want them to state what they are doing on the next product release to avoid this from happening again.
Click to expand...
Click to collapse
The sense of entitlement is strong with this one.
Id be happy with google credit or a bumper (then I wouldnt get it for even longer)
roughavoc said:
Id be happy with google credit or a bumper (then I wouldnt get it for even longer)
Click to expand...
Click to collapse
The bumper is $28 after tax and shipping.
Lil Jones said:
I want from Google something that will compensate me for the lack of information. I ordered on Tuesday at 8:43 and I have no email stating it shipped or it was back ordered. I don't want money or some free gift. I want a Company the size of google to state they are sorry and explain how mistakes like this happened. Then I want them to state what they are doing on the next product release to avoid this from happening again.
Click to expand...
Click to collapse
Or else..?
Good luck with that Mr. Jones.
Sent from my Galaxy Nexus using xda app-developers app
Agree. The lack of customer service, lack of information, and utter disregard for their customers during the process, is absolutely UNACCEPTABLE.
I didn't even get a confirmation email, no updates, no status changes, nothing. I got my order in at 11:35:06am EST.
If it wasn't for the play store account status I wouldn't even know I had an order in!
DDeveryday said:
The bumper is $28 after tax and shipping.
Click to expand...
Click to collapse
Apple did it for $30 bumpers + tax and shipping for something that really wasn't even an issue.
I think Google can do it... that is if they're not backordered :fingers-crossed::fingers-crossed:
I am very disappointed, I just called google play for the first time to ask about my order, the CSR had nothing to say, I placed my order 10:56 am CST and I am in limbo. I asked for a supervisor and he could not even cancel my order or provide any information. I have been an amazon customer for years and I have never had an issue, their amazon prime 2 day shipping works flawlessly and their customer service is amazing. I can't believe that google has such poor customer service.
enviii said:
Apple did it for $30 bumpers + tax and shipping for something that really wasn't even an issue.
I think Google can do it... that is if they're not backordered :fingers-crossed::fingers-crossed:
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Let's all keep in mind that the bumpers probably cost $0.50 to make and about $3 or $4 to ship.
And I disagree, it was a big issue for me and anyone who ever had to use their phones where they only had 1 or 2 bars of service. But this isn't the time or place.
I don't know about a public apology but they did botch this royally. I'm not some kid who just can't wait till it gets here. But the miscommunication is extreme. My bumper, might I add that I ordered fifteen minutes later has already shipped. My phone, well it's still pending.
And the supervisor I spoke with is speaking at sixty words a minute assuming he knows my issue and he assumes its that I'm just ready to get it (didn't listen to me at all). The truth is, I waited to call, read all of the help info but the problem is it's been the 2 business days and still it has not shipped. Yet my four hundred dollars had been in holding since Tuesday.
At this point it's not possible for it to arrive in the time frame they quoted when I placed the order. For that, all entitlement aside they failed. So they can't cancel the order, nor tell me when it will even ship. Lol, all they say is " if you don't get tracking today call us back". The SAME thing they said yesterday when I called to confirm my order.
The goal of telephone customer service is one call resolution, not to tell someone to call back and start over tomorrow.
Sent from my Nexus 7 using xda app-developers app
bscotth said:
The sense of entitlement is strong with this one.
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Yes I do feel entitled to a little bit of information when I purchase product from one of the largest companies in the world and 72 hours later they have no idea if my order has shipped, sitting in some warehouse or back ordered. I had a 390 dollar hold placed on my account and no info as to what is going on.
Please use one of the existing threads or, better yet, take up your issue with Google not XDA.
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