So here's the deal, I have been having random shutoffs for a while now and they are getting worse no matter what rom I am on. I plan to return the phone for a replacement, but there are two problems. One is that the phone fell out of my hands onto concrete and made a TINY crack on the buttons part of the glass. And the other, is that I am a flashaholic and want to be able to flash it as easy as my 1007 model. So my question is, will At&t provide me with a new phone despite the crack and if they do, what are the chances I will get a 1009 (or whatever the regular odin3 cutoff is) model or higher?
Bumpety Bump T_T
Id take it to the store to ask mail it in and they see the crack and you'll get auto charged. Take a picture of the crack and upload it. Dont worry about the Odin issue there is always a way. But that power off thing is so awful I wonder what causes it and why it gets progressively worst.
Call the warranty dept adn talk to them. Flash it back to stock if they are going to take it back. Make sure your IMEI number is the same inside the phone as it is on the back. Make sure your product code is good. As far as what series you will get, who knows? My fourth phone is in the mail and I've had a 1006, 1008, and a 1007. This last one they sent me was defective. If the crack looks like a scratch, call it a scratch. Give the reason some frosting and make it sound good, but don't lie and say its not there. Be nice, tell them you know that its a known issue from ATT and Samsung and you would like to have it replaced. Took me all of 20 min on the phone. Doesn't hurt to play a little dumb too. No big words that reference to flashing or bricking. Just it keeps shutting off and I don't know why! lol Good luck!
Ill upload a picture so you guys can see. I've been a customer for like 7 years so im thinking i can maybe play my aggrivation up a little and try to get upgraded to the infuse when it comes out on the 10th
Sent from my SAMSUNG-SGH-I897 using XDA App
Dupontrocks11 said:
So here's the deal, I have been having random shutoffs for a while now and they are getting worse no matter what rom I am on. I plan to return the phone for a replacement, but there are two problems. One is that the phone fell out of my hands onto concrete and made a TINY crack on the buttons part of the glass. And the other, is that I am a flashaholic and want to be able to flash it as easy as my 1007 model. So my question is, will At&t provide me with a new phone despite the crack and if they do, what are the chances I will get a 1009 (or whatever the regular odin3 cutoff is) model or higher?
Click to expand...
Click to collapse
Went through this with my phone and a friends. Backup your sdcard to your computer and get a replacement.
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Its not even on the screen plus i have a screen protector so the rest is good.
Sent from my SAMSUNG-SGH-I897 using XDA App
Dupontrocks11 said:
So here's the deal, I have been having random shutoffs for a while now and they are getting worse no matter what rom I am on. I plan to return the phone for a replacement, but there are two problems. One is that the phone fell out of my hands onto concrete and made a TINY crack on the buttons part of the glass. And the other, is that I am a flashaholic and want to be able to flash it as easy as my 1007 model. So my question is, will At&t provide me with a new phone despite the crack and if they do, what are the chances I will get a 1009 (or whatever the regular odin3 cutoff is) model or higher?
Click to expand...
Click to collapse
I had a 1007 and had to exchange it because the 3.5mm jack stopped working. I checked and what I found out is that, it's a total crap shoot as to what you get, you can ask for a specific build, but if they don't have it, you don't get it. I ended up with a 1008, no 3 button recovery PITA
Sent from a autonomous device
Related
my phone won't vibrate when it turns on or when receiving texts or calls. even if i switch it to vibrate it won't. if i shake the phone a bit before i make a panel selection i get a click from inside the phone when i select the panel. it's like it wants to work but it won't work all the way. anyone else had this problem? if so how do i fix it? this is frustrating. thanks for any help
EDIT: (just so you don't have to search through the whole thread)
Found out that the problem was HTorch. I used it for only a few minutes on high power and it melted the Led on top of the vibrator motor and locked it down. Heed these words, comrades. Take special care not to use htorch on its bright setting. cheers
if hardreset dont do anything then
i would say that it's a hardware malfuntion
which require service
I thought this title was referring to something else
BuddyLee said:
I thought this title was referring to something else
Click to expand...
Click to collapse
me too!
There's a thread where someone else had the same problem, more than likely the motor has burnt itself out or the weight/cam has dropped off the end of the shaft (LOL). More than likely a return to SE/your provider to get it fixed.
God you just jinxxed mine! Vibration is dead now. Nothing on calls texts or anything. Even when I go into sound panel to test it doesn't work.
Just done a hard reset and nothing.
Looks like a service job already....
guru_fordy said:
Just done a hard reset and nothing.
Looks like a service job already....
Click to expand...
Click to collapse
I had the same problem and in the end had to get a replacement.
I sent my X1 to service last week because of the same problem.
christ... that sucks you guys! i'm gonna attempt to open mine up and see if what squidgyb said about the cam falling off the motor might be the case. report back later
what i found is not pretty....
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that piece that looks crooked with a yellowish square piece on it shouldn't be crooked. it should only be occupying that blue rectangular space. it seems to have overheated and melted itself out of place. if you look here:
http://www.youtube.com/watch?v=AWDurQrRt-Y&feature=related
at 2:26 you see what it should look like on the right side of the camera. it's new resting place is (guess where ) snug on top of the cam and motor. it's locked down. i would just like to know what it is and why or how it overheated. it seems like a simple fix... if i knew where to buy that black plastic thingy that is now melted. i just figured this was some interesting info to share. i really can't go without my phone for however long it would take for them to repair and ship it back to me so if any of you know of a place online that i can buy xperia parts, feel free to post a link. thanks you guys
that's the one...
Good job in finding out what it was. However, I didn't pay good money to fix it myself so it's going back to O2
O2 have no stock and are giving me the 'sometime next week' crap again. Then he said go into a shop and see if they can fix it as it may be software.
Looks like I will re-flash the ROM back to normal and then bring it into a store. Then it's either send off for repair or wait for stock. My Jedi senses are telling me that I am going to kick off very soon....
i thought about what i asked earlier about someone posting a link to buy replacement parts and then i remembered that parts shortage they went through that delayed everything. if sony/htc can't even get the parts they need to make the phones, then how am i supposed to get the extra parts that i need to fix mine lol so despite my impatience, i guess i'll have to send it back
Vodafone or O2 figurine?
figurine said:
i thought about what i asked earlier about someone posting a link to buy replacement parts and then i remembered that parts shortage they went through that delayed everything. if sony/htc can't even get the parts they need to make the phones, then how am i supposed to get the extra parts that i need to fix mine lol so despite my impatience, i guess i'll have to send it back
Click to expand...
Click to collapse
best thing really, you don't expect to pay all that amount of money for a phone that is 99% working. This is my first SonyEricsson that I have sent back within 3 weeks for a hardware fault.
mine is an x1i unlocked from the uk and i'm a kid in the u.s. on t-mobile lol. wish i did live there though. that'd sure be swell
really though, these ARE the first on the market so ppl shouldn't expect them to be without their flaws just as with any other high-end item be it phones or game systems. time must be allowed for all the creases to be ironed out.
Good luck figurine lol
And yes I do expect problems and I am not that mad with SE but O2 should be able to support their customers in a reasonable timeframe as we paid good money for them....
that wasn't aimed at you guru... it's these ppl that make a big deal about having to send their phone back within a few weeks of getting it due to hardware or software issues. It's to be expected. they should wait a few months until the bugs are worked out or something
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Long story short I tripped and landed on it. The lcd is not broken and all my touch gestures still work. The crack is on the inside (as in I can't feel it from the outside) I would like to fix this but have no idea what part I would need to order/ what it is named. Please help me I am very upset.
themapleboy said:
Long story short I tripped and landed on it. The lcd is not broken and all my touch gestures still work. The crack is on the inside (as in I can't feel it from the outside) I would like to fix this but have no idea what part I would need to order/ what it is named. Please help me I am very upset.
Click to expand...
Click to collapse
That's your LED screen. Google "screen replacement for (your model)" Should pull up a bunch of sites. Install yourself if able, cause some of these companies are ridiculous on prices. Did my wing for $28.00, I think. Been awhile. Good luck
crz6662 said:
That's your LED screen. Google "screen replacement for (your model)" Should pull up a bunch of sites. Install yourself if able, cause some of these companies are ridiculous on prices. Did my wing for $28.00, I think. Been awhile. Good luck
Click to expand...
Click to collapse
wouldn't that mean i couldn't see a picture? my screen works fine its just cracked. I was told it is most likely the digitizer (but my touch gestures still work as well).
themapleboy said:
wouldn't that mean i couldn't see a picture? my screen works fine its just cracked. I was told it is most likely the digitizer (but my touch gestures still work as well).
Click to expand...
Click to collapse
I assumed it was the screen itself. Is the screen plastic or glass. I would think plastic, but who knows. Google it. Most screens include the digitizer when the screen is purchased. Personally I would replace both at the same time if cheap enough. You'll have the phone apart anyway, If you plan on doing it yourself.
I found it fun & a bit educational. might have to order a tool or 2 but there very cheap. Be careful of the ribbon connectors, you can break them very easily.
Wow sorry to see the HTC Dream/G1 suffer the way it did.
I think its time to hang up the phone for good.
Save the money you would pay to fix it and move onto something newer.
Use this to base your decision on --->>> http://smartphonebenchmarks.com/
legend221 said:
Wow sorry to see the HTC Dream/G1 suffer the way it did.
I think its time to hang up the phone for good.
Save the money you would pay to fix it and move onto something newer.
Use this to base your decision on --->>> http://smartphonebenchmarks.com/
Click to expand...
Click to collapse
Is that really a fair comparison ? It's a non-rooted G1 running 1.6. I'd like to see the results on a rooted/flashed w/Froyo 2.2 Also not overclocked like some of them.
Screens are cheap, relatively easy to install fix for a $400 phone. Seems a waste to "hang it up".
Interesting info @ site though.
crz6662 said:
Is that really a fair comparison ? It's a non-rooted G1 running 1.6. I'd like to see the results on a rooted/flashed w/Froyo 2.2 Also not overclocked like some of them.
Screens are cheap, relatively easy to install fix for a $400 phone. Seems a waste to "hang it up".
Interesting info @ site though.
Click to expand...
Click to collapse
The HTC Dream/G1 is dead last in benchmarks.
Unless he can find a screen for dirt cheap I believe it would be a waste of cash.
If he is eligible for a full upgrade discount from his provider let him decide for himself.
legend221 said:
The HTC Dream/G1 is dead last in benchmarks.
Unless he can find a screen for dirt cheap I believe it would be a waste of cash.
If he is eligible for a full upgrade discount from his provider let him decide for himself.
Click to expand...
Click to collapse
Agreed, it is his decision.
Root/Flash and overclock the G1 and your saying it will still be dead last ?
So another words, you break your $400 phone and "you" would just buy a new one ?
Hey guys,
My warranty for my captivate ends 08/23 and my phone has stopped charging.
I checked if it would charge with different USB cables and chargers but it still won't charge. So I guess it's a hardware problem.
The phone was dropped once probably from 5 ft. to rough concrete(Im 6'1 btw).
I had a skinomi screen protector since I had this phone so the screen is fine.
It has some minor scratches around the phone but you can hardly see them.
The scratches in the pictures below is what's making ask this question.
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I would like to know if AT&T would consider this physical damage? Don't want to send the phone and be charged because of this.
Also I have a Device support center in my area.
Should I replace it by phone or should I visit the support center?
Well, that one is pretty iffy. My experiences with AT&T is that if you take it to a support center, it really depends who happens to be working the desk. They could look at it and replace it, or tell you that it is too damaged and "abused" and you are basically out of luck. Over the phone may work a little better, because you could mitigate (or bend the truth, whichever phrasing you prefer) the amount of damage, and the call warranty centers *seem* to replace just about anything. So it's really up to you.
Also, did it stop charging before or after you dropped it? That one could matter. You could also lie ahem bend the truth.
I replaced my hard bricked Cappy yesterday at a customer support center, they looked at it for 2 minutes and then decided it was "dead". So if that's anything for you, take it or leave it.
I dropped it months before this problem started. Ill probably go tomorrow to the service center. If they can't replace it ill just hard brick it and replace it over the phone.
Thanks
Sent from my SAMSUNG-SGH-I897 using XDA App
I had the same issue with a return then got a case (body glove) dropped it several times aand no visible damage. At any rate I ended up having to do the return over the phone.
Edit: also, with the case on my phone has been thrown atleast 20ft down an asphalt road with no visible damage still. I didn't throw the phone by the way. Long story lol.
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
agv03 said:
If they can't replace it ill just hard brick it and replace it over the phone.
Click to expand...
Click to collapse
No argument there lol
No need to hard brick lol just flash stock!
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
xijar said:
No need to hard brick lol just flash stock!
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
Click to expand...
Click to collapse
Ive been running stock for two weeks already. My power button was stuck and I couldnt get into download mode. Then one day it got unstuck and I didn't want to take any chances so I flashed stock. Stock is killing me lol
Thanks for your responses
Sent from my SAMSUNG-SGH-I897 using XDA App
Yeah, if you really want it replaced, I would go ahead and hard brick it. Just flash a bad bootloader and you're good xD. Isn't it scary that we know how to break these things better then we know how to fix them?
I couldnt replace it cause the usb cover is broken they said it voids the warranty.
Luckily I got the mobile insurance but now I have to pay $125 to replace it.
I'll make sure to take care of the replacement
Yea that's what I said. Accidents happen though and I use my phone way too much for these things not to happen. Get a case! Bodyglove ftw!
Sent from my i897 running MIUI 1.8.12 with TalonMTD kernel.
agv03 said:
Hey guys,
My warranty for my captivate ends 08/23 and my phone has stopped charging.
I checked if it would charge with different USB cables and chargers but it still won't charge. So I guess it's a hardware problem.
The phone was dropped once probably from 5 ft. to rough concrete(Im 6'1 btw).
I had a skinomi screen protector since I had this phone so the screen is fine.
It has some minor scratches around the phone but you can hardly see them.
The scratches in the pictures below is what's making ask this question.
I would like to know if AT&T would consider this physical damage? Don't want to send the phone and be charged because of this.
Also I have a Device support center in my area.
Should I replace it by phone or should I visit the support center?
Click to expand...
Click to collapse
Christ. I'd hope the gorilla glass does its job and buy a protector for the rest of the phone going forward.
I have never seen any thing like this fail I had with my 1st Droid Razr 4G LTE/CDMA.
Video: http://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel
The new one I got does not do this and has a better screen. LOL
So post your bigest/oddest phone fail on this thread.
Now post
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Adw decided to freak out one day
Sent from my ADR6300 using Tapatalk
1) yup thats some phone fail right there
2) My old razr did some thing like this, but I did not video it and well I could not do any thing with the phone so I had to leave it off and some how it just worked again. (I still have no idea what happened or WHY the bleep it messed up so badly for.)
3) How did you fix it or did it just do it?
When my nexus decided it didn't need buttons
Sorry for crappy screenshot the XDA app didn't want to upload the higher resolution one...
Sent from my Galaxy Nexus using XDA
Were you able to still use the phone?
Yea, Sucks.
Holy Cow Dude that looks terrible. I've not had an epic fail yet but I've overdone it recently. my Rooted HTC HD2 seems to have a habit of failing, freezing or rebooting right when I need it. I'm on my way home, i need to make multiple calls back to back and what happens friggin android phone freezes. I kill all tasks try to bring it back up, crashes again then instantly into a reboot.
LG Envy Touch.
Biggest piece of crap I have ever owned.
Complained so much to Verizon that two months after getting my upgrade, they let me get another two year upgrade price on a droid x and keep the envy. Lol. Sold it on Ebay for over $200.
Yea it sucked big time.
I had to deal with 3-4 phone reps and 4-5 store guy's before I got a new phone.
I will tell what they said:
1 phone rep said I needed to leave the phone off over night. ( Say what)
1 phone rep said I needed to clear all in all internet apps. ( So did not fix it)
2 store reps said I was being "slowed down for lot's of data use".
3 reps said it needed a fac reset. ( Did not fix it for long, came home and bam 600kbs)
Any way the new one is all good, but it was a pain becuase "it's the best phone they have". ( I am like I just want the thing to work right, telling me this crap does not make me feal better.)
4ktvs said:
Were you able to still use the phone?
Click to expand...
Click to collapse
Yeah it just requires a reboot but it happens every now and then not as often as the random reboots though
I think this phone or verizon is crap.
Well I should have not said all good with the new one, but a lot better so far. It has droped Data 2 times and fell back to 3G one time in the 2 days I have had it.
I don't know at this point if verizon is crap or the razrs are unstable. I know motorola is better than this so I think it's just the 4G LTE gsm and CDMA trying to work at the same time fail.
Edit: It's now doing it to. This is my 2nd phone and less than 3 days it start's pulling this crap.
Bigest phone fail us the Samsung intercept. It's the definition of crashes, freezes, slowness, freak outs, and miss sends and barely any apps work with it
Biggest fail for me was the Nokia N90.
Nice phone with nice camera features, but every now and then it drove me crazy with random resets or, sometimes, with unnoticed shut downs. It just resetted or shutted down in my pocket.
4ktvs said:
I have never seen any thing like this fail I had with my 1st Droid Razr 4G LTE/CDMA.
Video: http://www.youtube.com/watch?v=rDxJoGv3FLA&feature=channel
The new one I got does not do this and has a better screen. LOL
So post your bigest/oddest phone fail on this thread.
Now post
Click to expand...
Click to collapse
Hey! What launcher were u using on ur Droid Razr 4G LTE/CDMA in that video. I like the transititons...
jj_95nano said:
Hey! What launcher were u using on ur Droid Razr 4G LTE/CDMA in that video. I like the transititons...
Click to expand...
Click to collapse
It was the stock launcher. I liked it too, so I used it.
My phone runs out of memory with 12 apps
OC'ed to 710MHz from 524, no GPU, can't upgrade
Hello I bought my one 2 weeks ago, and had been noticing some defects.
They are minor, and I really don't care that much... but it's funny how everyone said that the quality is better then the iphones...not mine.
Bougth mine in the store... here are some pics:
The sim slot looks like someone raped it, even if I was the first one to use it...
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The top plate of the speaker is put on so clumsy... there is a bum in the middle of the white field and the right part behind the front plate is sharp and has a gap...
The phone is rocking when put face down... seen on the pic... If I force bend it the other way its ok for a hour and then back to this... (This is probably the most wtf thing since this is my most expensive phone and has this defect)
What do you think?
Overall its a great phone cant say that... just the quality is not impressive as it was said...
mrsofa said:
Hello I bought my one 2 weeks ago, and had been noticing some defects.
They are minor, and I really don't care that much... but it's funny how everyone said that the quality is better then the iphones...not mine.
Bougth mine in the store... here are some pics:
The sim slot looks like someone raped it, even if I was the first one to use it...
The top plate of the speaker is put on so clumsy... there is a bum in the middle of the white field and the right part behind the front plate is sharp and has a gap...
The phone is rocking when put face down... seen on the pic... If I force bend it the other way its ok for a hour and then back to this... (This is probably the most wtf thing since this is my most expensive phone and has this defect)
What do you think?
Overall its a great phone cant say that... just the quality is not impressive as it was said...
Click to expand...
Click to collapse
Well, ur just unlucky. My phone doesn't have any such build quality issues. Ur sim tray definitely looks in a bad shape. There isn't any bum on the top speaker plate of my One. Nd I DEFINITELY doesn't rock wen put face down. Try gettn a replacement
And it's a new phone??
nobody ever tried poking the sim card??
nkk71 said:
And it's a new phone??
nobody ever tried poking the sim card??
Click to expand...
Click to collapse
Like who?
The dealer opened the box in front of me...
I inserted the card... And surely didn't mess this up..
mrsofa said:
Like who?
The dealer opened the box in front of me...
I inserted the card... And surely didn't mess this up..
Click to expand...
Click to collapse
I only see 2 options:
1- That phone wasn't new when you bought it, even if it was in a sealed box. Pretty easy to seal a box and make it looks like it never had been opened.
2- You have damaged the phone yourself. (I do not think this is the case)
What I know is that it does not look like a new htc one at all. Maybe you got scammed??
alray said:
I only see 2 options:
1- That phone wasn't new when you bought it, even if it was in a sealed box. Pretty easy to seal a box and make it looks like it never had been opened.
2- You have damaged the phone yourself. (I do not think this is the case)
What I know is that it does not look like a new htc one at all. Maybe you got scammed??
Click to expand...
Click to collapse
Bought the phone from my counties leading mobile provider ... strange....should I write an email to htc or something?
Progress report:
The phone was sent to service the 2nd time...
First time the vibration motor died ( not my fault.. it overheated somehow)
Now the camera stopped focusing...blurry pics
Examle:
What im trying to say is that my phone has some serius quality problems becase i think that's not gonna be the last thing that will die on this phone...