[Q] Phone.. Orange ! Triangle ..PC icon on screen - Captivate Q&A, Help & Troubleshooting

Hi and thanks for the opportunity. My Captivate was bricked when disconnected from odin. On the screen there is only the icon with the phone, exclamation triangle and pc. The phone enter in download mode but odin not recognized in any way. I removed the battery, change the drivers on my laptop but nothing has worked. I searched, read and tried a lot but nothing seems to work. Any help please?

3 button combo, black screen plug in usb asap and your back in dl mode.

xdahgary said:
3 button combo, black screen plug in usb asap and your back in dl mode.
Click to expand...
Click to collapse
I try.... initially entered into download mode, but odin not assign port. Currently does not enter in download mode.

Ok ... Thanks for the opportunity and support. I left it on with the icon (phone..!..PC) on the screen about an hour then tried 3 button combo, down mode+Odin works. I learned from this experience to do not take desperate measures and follow the step by step process. This device is really indestructible? It seems ....

BTW: For future reference, spend the $10 and buy a jig. Unless the phone is "perma-bricked", the jig will always get you back to Download Mode.
It's kind of funny - If ODIN freezes for any reason, I'm always relieved to see the phone--!--computer screen! It can always be much worse!

Hi my phone has also entered the phone, exclamation triangle, and pc. i have a samsung captivate, it was in the middle of odin 1 click flash procedure when it hung. i let it sit for about half an hour to 45 minutes until it finally just disconnected. i removed the battery and have been trying to enter the download mode ever since. The 3 button combo doesn't seem to work, or any of them. the phone, ! triangle, pc screen just flashes. slowly. i have also built a jig, but am unable to enter download mode still, and i'm not sure if this is because as soon as i insert my battery that warning screen appears.
thanks for any help.

Try that screen as Download mode screen. If you where on GB bootloaders it is download mode, or could be.

Related

[Q] How to unbrick this captivate?

My captivate was running Cog 2.2 Beta5.5. I tried to undo lagfix before updating to beta6, but it failed. So I decided to flash back to stock 2.1 then upgrade to Cog.
Problems appeared when Odin stopped at setting pit file. This happened several times before so that I unplugged my phone and tried to get into download and flash again. However, the volume button combination does not work this time. So I could not flash the phone again.
The current status of the phone is:
No AT&T screen at startup, just displays the phone and computer
Cannot enter downloand mode by holding down both volume button then plug-in cable
and obviously the computer does not recognize the device when connected.
Is there still a way to get the phone into download mode (or anything else that could unbrick it)?
Thanks a lot!
just keep at it. it will work eventually. not bricked...
jhnstn00 said:
just keep at it. it will work eventually. not bricked...
Click to expand...
Click to collapse
Yeah it should be recoverable but I'm wondering what I can do with the phone as I cannot access download...
loserskater said:
I had this problem a few days ago after updating to 2.2. I tried every single button/usb/battery combo and nothing worked. FORTUNATELY I was within 30 days of purchasing it (I guess there's a silver lining when diving right into "hacking"), and I brought it to the store with the box and receipt and just told them it gave me an error when turning it on (played dumb) and they swapped it out without even testing. If you're over the 30 days then I think you're pretty much SOL... gotta pay for a replacement.
Click to expand...
Click to collapse
10 Char...
amtrakcn said:
Yeah it should be recoverable but I'm wondering what I can do with the phone as I cannot access download...
Click to expand...
Click to collapse
just pull the usb from the phone & the battery, replace the battery, then open odin 1 click, then hold both vol buttons, while holding the vol buttons, insert usb.
repeat till it gets into download mode. sometimes I walk away for a few minutes, then try again. suddenly it works. make sure you use the usb port that works for your phone, on my netbook only 1 of the usb ports works for the phone.
1. Unplug USB
2. Pull battery
3. Put battery back in
4. Reconnect the USB
5. Open odin one click
6. Wait for battery icon to show
7. Hold Volume up & Down and power
screen will go to att screen, or computer + Phone screen. Then it'll go back to the battery screen. Keep holding till you see it go black again, Then let go of power, still holding volume keys.
That should do it. Keep trying you'll get the hang of it quickly.
jhnstn00 said:
just pull the usb from the phone & the battery, replace the battery, then open odin 1 click, then hold both vol buttons, while holding the vol buttons, insert usb.
repeat till it gets into download mode. sometimes I walk away for a few minutes, then try again. suddenly it works. make sure you use the usb port that works for your phone, on my netbook only 1 of the usb ports works for the phone.
Click to expand...
Click to collapse
It's still not working after I repeated for 60 times
Maybe I should leave it for a while then keep trying...
rob989_69 said:
1. Unplug USB
2. Pull battery
3. Put battery back in
4. Reconnect the USB
5. Open odin one click
6. Wait for battery icon to show
7. Hold Volume up & Down and power
screen will go to att screen, or computer + Phone screen. Then it'll go back to the battery screen. Keep holding till you see it go black again, Then let go of power, still holding volume keys.
That should do it. Keep trying you'll get the hang of it quickly.
Click to expand...
Click to collapse
This look like the key combination to enter Rocovery mode
My phone does not show the battery icon now. After applying step 4 the computer+phone screen comes up.
Nope, it's for download. Trust me, I've had to do it enough. That's ok, you can follow the same steps from the phone+PC screen. Just let it go black, then back to the screen, then black a second time before letting go.
Again, USB MUST be plugged in at this time for it to work.
rob989_69 said:
Nope, it's for download. Trust me, I've had to do it enough. That's ok, you can follow the same steps from the phone+PC screen. Just let it go black, then back to the screen, then black a second time before letting go.
Again, USB MUST be plugged in at this time for it to work.
Click to expand...
Click to collapse
Thank you.
BTW how many times of reboot before u got into Download?
Two questions:
Have you been able to use the three button method to get into download or recovery before now?
Did you ever apply the JH7 firmware OTA update from AT&T to your phone?
Sent from my SAMSUNG-SGH-I897 using XDA App
Basically let it reboot once and as soon as the second time comes that's when you let go of power. Previous poster has a good point too, some firmware updates are known to "break" the 3 button combo.
Have you pulled the SIM and any SD card you have installed? Try that too. I couldn't get it into download, then pulled everything out, put battery in, started up ODIN, held in vol buttons, inserted USB and yay, fixed.
If you open ODIN while phone is connected or disconnect then reconnect USB while ODIN is open, you will never get it right, FYI...
I had to do it with ODIN opened first, then volume buttons, then USB. Any screw ups and you have to start over.
All cards were removed and I used the original cable as well but I still could not get out of the phone and computer screen...
Shipped the phone for exchange...
Might have been able to get into download mode by holding the volume buttons inserting the USB and popping the battery back in.
That's how I got lucky today.
Sent from my SAMSUNG-SGH-I897 using XDA App
need help iv got the phone-!-computer icon cant get into recovery mode, can get to download mode Odin detects but just says.
<ID:0/005> Added!!
<ID:0/005> Odin v.3 engine (ID:5)..
<ID:0/005> File analysis..
just sit there.
what can you do if debug mode is not enabled.
used odin before with out problem..
need help last captivate bricked during jh7 ota update att fault, revived refurbished model from att. was restarting after phone required restart and it just sat there for ever then went black now that stupid icon is there.
ebkrod said:
need help iv got the phone-!-computer icon cant get into recovery mode, can get to download mode Odin detects but just says.
<ID:0/005> Added!!
<ID:0/005> Odin v.3 engine (ID:5)..
<ID:0/005> File analysis..
just sit there.
what can you do if debug mode is not enabled.
used odin before with out problem..
need help last captivate bricked during jh7 ota update att fault, revived refurbished model from att. was restarting after phone required restart and it just sat there for ever then went black now that stupid icon is there.
Click to expand...
Click to collapse
which ODIN are you trying to use?
if you are using regular ODIN and not one click, are you giving it the files it needs to flash or are you leaving everything blank?
if you are using one click or regular, make sure ODIN is open first!
jhnstn00 said:
just pull the usb from the phone & the battery, replace the battery, then open odin 1 click, then hold both vol buttons, while holding the vol buttons, insert usb.
repeat till it gets into download mode. sometimes I walk away for a few minutes, then try again. suddenly it works. make sure you use the usb port that works for your phone, on my netbook only 1 of the usb ports works for the phone.
Click to expand...
Click to collapse
rob989_69 said:
1. Unplug USB
2. Pull battery
3. Put battery back in
4. Reconnect the USB
5. Open odin one click
6. Wait for battery icon to show
7. Hold Volume up & Down and power
screen will go to att screen, or computer + Phone screen. Then it'll go back to the battery screen. Keep holding till you see it go black again, Then let go of power, still holding volume keys.
That should do it. Keep trying you'll get the hang of it quickly.
Click to expand...
Click to collapse
You guys have no idea how much I love you right now!!! I tried following the directions in another thread and it was total fail!! I was about to give up and go back to my iphone when I decided to google again and found this! Clear and concise!!
*bows in the shadow of your awesomeness*
Thank you!!
Download Mode
Ok guys I think I found something that we were missing. There is a little brass "button" its about the size of a ball point pen. If you have the battery case off then the button is not "pressed". What I did was push the button in. Hold down up and down then insert the usb cable and BAM download mode.
Just an fyi. It worked for me to get into download mode.
Riley
I'm trying to unbrick my phone too. All I get with the Odin One-Click is "Get PIT for mapping..." It stays there forever. Someone help please.

[Q] Phone Bricked?

Ok, so I had my Captivate flashed back to stock and had it rooted. I decided to update from JF6 to JH7 through Kies Mini. After it finished updating, my phone was stuck at the Samsung Galaxy S screen and then it turned black, but the buttons still light up.
I already tried doing the 3 button recovery/download mode in every way possible, but my phone won't seem to go into recovery mode or download mode no matter what I do.
When I leave the usb cable plugged into the phone as I turn it on, my computer plays the notification sound where a device has been connected, but still black screen on the phone. Happens when the AT&T screen loads, wonder if that would help somehow
Please help!
Raeon said:
When I leave the usb cable plugged into the phone as I turn it on, my computer plays the notification sound where a device has been connected
Click to expand...
Click to collapse
If you had usb debugging enabled you can send a "adb reboot download" or "adb reboot recovery" command to reboot the phone. If not then you probably have to make one of those usb jig's with the 301k resistor.
But you should still be able to enter download mode if you pull the battery, press the vol up/down and put the battery back. My stock phone couldn't enter recovery but it could get into download mode, keep trying.
Hmmmm. Still doesn't work when I pull out the battery, plug in the usb cable, hold the volume + and - down, and put the battery back on. It just shows the battery charging.
i have something similiar just have battery showing and wheel spinning when connected to pc or AT&T logo flashing if powered on and can't get into download mode...How does one get back to reality at this point.
your phone does not have the button combinations required to enter either download or recovery mode. I guess what you should have done before doing anything to your phone was test the button combinations in case something screwed up. then you should have flashed stock with the odin package posted in the development forum with the 3 button fix. I had to do this for my friend's captivated after realizing the button fix was disabled, but I hadn't broken the booting of the phone then. but now to fix it, other than trying to use adb to reboot into download, I have no idea what to do.
Looks like you'll need to make a JIG. Here's one thread on it:
http://forum.xda-developers.com/showthread.php?t=841512
norcal einstein said:
Looks like you'll need to make a JIG. Here's one thread on it:
http://forum.xda-developers.com/showthread.php?t=841512
Click to expand...
Click to collapse
Made a jig with parts bought from Radio Shack.
the jig was a success to get the phone back to download mode

[Q] captivate won't boot after Axura clockwork

Help !!!!!!!!!!!!!!!!!!!!!!!!!!
hmy captivate died after flashing Axura using clockwork
now I can not boot up the phone, unplug the battery for 15 Min and put it back but still the same can not boot up the phone....
please help
You need to figure out a way to get into Download Mode, use ODIN, and flash back to JF6. Once you have JF6 running, you can flash whatever rom you want again.
If you search, you'll see a bunch of posts on the different methods to get to Download Mode.
Goodluck.
Yes, I know if I get download mode I can flash whatever rom, but the problem is that the phone completely dead nothing shown in the screen, I have tried the following
1- try the combination of Vol down + Power
2- try the combination of Vol up + Vol Down + Power
3- try Vol down and then connect USB
4- try Vol down + Vol Up and then connect USB
all these while opening ODIN
also I tried this on both windows 7, and windows XP.
do you have any other suggestions to do.
please help
Still have the problem, need heeeeeeeeeeeeeeeeeeelp please
How did it exactly die? It'd be useful for people who may know a solution. I've heard of JIG a few times.
you get the little home lights on the bottom of the phone to light up at least?
Also.. does the computer recognize the device?
If not and it's completely black screen and you don't even feel it vibrate while booting? Its toast.
But.. try doing the battery/sim card pull - hold down both volume buttons plug in the USB and jam in the batter and see if that works.
Or.. to the ATT warranty center you shall go.
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
up for heeeeeeeeeeeeeeeeeelp
hzeid said:
I was flashing Axura rom using clockwork recovery, and after complete the installation and start reboot this back screen comes on, now not booting at all
Odin not recognize the phone, or even the computer does not detect any connected device,
I tried pull the battery, wait for 15 min then connect the USB, hold vol up, down and power keys then put the battery back while holding these three keys nothing happen, the screen still black and the computer not detect it.
I tired all ways but nothing works with me.
Now I think it is complete died, Even I tried the hair dryer trick but nothing works.
some posts talk about JIG
How this JIG works and how to do it?
Click to expand...
Click to collapse
USB Jig will trigger the phone into Download mode.
******Soldering Required******
http://forum.xda-developers.com/showthread.php?t=819551
****Solderless version****
http://forum.xda-developers.com/showthread.php?t=841512
I followed JIG solution, connect resistants of 301K on pin 4,5 on mini usb head, nothing works still black screen, no at&t log nothing
help any new suggestion
try charging the phone for a few hours, if possible try a different battery.
also you may be in download mode with a black screen. i had a bad crash once from too much overclock or a corrupted kernel flash with the manhatten project 1.6ghz kernel. it corrupted the image files for bootup and download mode, my startup screen was garbage and had a black screen for download mode. but download mode still worked. start odin, it may still show device connected.
I did connect the JIG for 10 sec then disconnect it, then connect the phone to the computer while ODIN open, but nothing happen the computer still not detecting the phone, also the screen still black, it does not even any sign of responding except it get heated when connect it to charger.
guys as posted in other thread, will reward 75 US$ for who will help me getting my phone back to life
if you got the phone through at&t, you might as well just go exchange it for a new one. the people there won't be able to determine if you've voided your warranty if they can't boot your phone either.
sorry I did not got the phone from AT&T, I bought it from Ebay so I can not send it back to them

[Q] I think I finally bricked my phone. Nothing seems to fix it

I'm getting the phone-/!\-computer problem.
Here's what happened: I was flashing Odin3 for the millionth time, but this time it didn't go past "DO NOT UNPLUG PHONE!!" phase for about 20 mins. So, I unplugged it and took out the battery as it seemed like I have no other choice. Then, trying to boot the phone, all I get is the phone-/!\-computer symbol.
I went through the Odin3 post and saw others with the problem and some of them being able to get into Download Mode by holding Vol Up + Vol Down + Power, letting it cycle twice, and letting go of power when the screen turns black the second time, but it didn't work for me. I can't seem to get it into Download mode.
It also does not work when I hold down Vol Up + Vol Down and connect the usb, as it has in the past. Nor does it work with just Vol Down or just Vol Up.
I just tried the One-click Unbrick on a Windows 7 PC and a Linux PC and on both of them it did not detect my phone.
What are my options with my phone?
Did you have GB bootloaders? If so, download mode is Vol down + pwr button.
I was going to stock from Cognition 4.5.3, so I'm guessing I didn't. In any case, that combo doesn't really do anything to my phone but turn it on (to the phone-/!\-computer screen) when it's off.
make/buy a jig and if when you use it you still get the phoone...!...pc image try falshing from that screen as the image for download mode might not have been wrutten to the phone so the only image to call on when booted into download mode is the 'incomplete flash' screen you're seeing.
Will a Jig definitely boot my phone into download mode? Or is it kind of another thing to try?
Edit: the only reason I ask is because the methods that have always gotten me into Download Mode don't seem to work now.
making one can be take a little finesse to get right, a properlay made one that you buy should do it first thing.
but like i said you might not get the download mode image on the screen even though the phone has booted into dl mode. that is just a pic that the firmware contains that is called on when dl mode is booted, if the flash that resulted in the phone...!....pc screen failed before the dl mode image was written then the phone...!....pc is the only thing you will see even though it actually IS in dl mode
studacris said:
making one can be take a little finesse to get right, a properlay made one that you buy should do it first thing.
but like i said you might not get the download mode image on the screen even though the phone has booted into dl mode. that is just a pic that the firmware contains that is called on when dl mode is booted, if the flash that resulted in the phone...!....pc screen failed before the dl mode image was written then the phone...!....pc is the only thing you will see even though it actually IS in dl mode
Click to expand...
Click to collapse
I know that I'm not getting it in Download Mode now because the computer never seems to be able to recognize it, so I will order a Jig and see if I can get it to work.
To further elaborate, I have gotten it into Download mode using 3 button combo many times before, and holding down the buttons does make the screen turn black, and then go back to the phone-/!\-computer screen, so it is doing something. Will the Jig work in this situation, since the buttons are working but it's not going to download mode?
A jig will always force download mode, unless of coarse the usb port on the phone is broken.
To my understanding if the jig doesn't work not much else you can do except a Jtag service, that's more expensive than buying or making a jig. A easy how to for a jig is here. They aren't expensive to buy ~$10 but if you are in a rush and have the patience that how to will works wonders.
Easy download mode
I have bricked my phone 3 times now. I have always been able to get to download mode using this method:
1. Remove the battery, sim card, sdcard if you have one
2. Insert the battery
3. Hold both Volume buttons
4. Plug in the USB cable and continue holding both Volume buttons
or
Method 2:
1. Remove the battery, sim card, sdcard if you have one
2. Plug in the USB cable
3. Hold both Volume buttons
4. continue holding both Volume buttons and Insert the battery
If your computer is not detecting your USB connection every time, find a different cable to use. This is what fixed my phone the last time.
I haven't had to try this method personally, but I've heard great things about it.
http://forum.xda-developers.com/showthread.php?t=1153310
popfan said:
I have bricked my phone 3 times now. I have always been able to get to download mode using this method:
1. Remove the battery, sim card, sdcard if you have one
2. Insert the battery
3. Hold both Volume buttons
4. Plug in the USB cable and continue holding both Volume buttons
or
Method 2:
1. Remove the battery, sim card, sdcard if you have one
2. Plug in the USB cable
3. Hold both Volume buttons
4. continue holding both Volume buttons and Insert the battery
If your computer is not detecting your USB connection every time, find a different cable to use. This is what fixed my phone the last time.
Click to expand...
Click to collapse
I've tried this on 2 different USB cables, both method, and it doesn't seem to want to budge.
xThaNaturalx said:
I haven't had to try this method personally, but I've heard great things about it.
http://forum.xda-developers.com/showthread.php?t=1153310
Click to expand...
Click to collapse
I've tried this on two different computers, one Windows 7 and one Linux, and neither of them detect my phone when it's plugged in.

Softbrick; no download mode; no adb

I think I just soft-bricked my phone just now. I can't seem to get into download mode. I tried USB + vol up/down + power combinations. ADB won't recognize my phone so I can't use ADB. OneClick UnBrick asks if my phone is connected, in softbrick/download mode.
The only think I'm really unsure of is whether this is Softbricked or not. I get a phone-!-computer sign as soon as I start the phone. I've read that some people see the AT&T sign, but I don't even see that. The very first think the phone displays what I'm hoping is the softbrick sign previously mentions.
If it is soft bricked, is there anything else I can do?
search for the USB JIG or make your own with 3 resistors and USB Cable..
that has gotten me out of many broken phones..
---------- Post added at 08:57 PM ---------- Previous post was at 08:54 PM ----------
good start
http://forum.xda-developers.com/showthread.php?t=841512&highlight=USB+Jig
I thought I softbricked mine a few times, everytime it has happened, after trying everthing, I turn it off, and walk away for an hour and come back and one of the button combos ends up working.
Check my sig. Download mode.
mrhaley30705 said:
Check my sig. Download mode.
Click to expand...
Click to collapse
Definitely try download mode.
It's pretty simple to get to; just pop the battery out and the SIM card, put the battery back in, hold vol up+down, and plug the phone in. You should then see a happy Android construction worker.
From here you can flash a stock ROM using a OneClickRestore, Odin, or Heimdall.
Hope this helps!
PHONE /!\ PC "aka softbrick screen"
WILL WORK AS DOWNLOAD MODE
likwidsage said:
I think I just soft-bricked my phone just now. I can't seem to get into download mode. I tried USB + vol up/down + power combinations. ADB won't recognize my phone so I can't use ADB. OneClick UnBrick asks if my phone is connected, in softbrick/download mode.
The only think I'm really unsure of is whether this is Softbricked or not. I get a phone-!-computer sign as soon as I start the phone. I've read that some people see the AT&T sign, but I don't even see that. The very first think the phone displays what I'm hoping is the softbrick sign previously mentions.
If it is soft bricked, is there anything else I can do?
Click to expand...
Click to collapse
If you've gotten into download mode via the buttons, it will still have the Phone...!....PC sign. As long as you got it into DL mode, it will be recognized and you can flash your way out.
storm_rider_1 said:
I thought I softbricked mine a few times, everytime it has happened, after trying everthing, I turn it off, and walk away for an hour and come back and one of the button combos ends up working.
Click to expand...
Click to collapse
In the past week I've found myself staring blankly at my Captivate when my Download mode wasn't working. I tried everything that I could find sans the Jig. The best approach I found was to just walk away and try it a bit later. Maybe a coincidence but it's worked every time.
Did you get this sorted?
Hello, I have the same issue. Tried the jig/combo keys etc but, still just get the phone-!-PC screen. My phone has never been flashed/rooted, bone stock. So you're saying even though I can't see the official DL screen, I'm in it, when I use my jig and see the phone-!-PC screen pop up?
Eric2300Jeep said:
Hello, I have the same issue. Tried the jig/combo keys etc but, still just get the phone-!-PC screen. My phone has never been flashed/rooted, bone stock. So you're saying even though I can't see the official DL screen, I'm in it, when I use my jig and see the phone-!-PC screen pop up?
Click to expand...
Click to collapse
9 times out of 10, yes. At the very least, it's worth a shot to hook up your phone with Odin/Heimdall started.

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